PART – A

1. Distinguish between quality assurance and quality control.

2. Name any four quality tools used in statistical quality control.
3. What is process capability index? Explain its significance.
4. What are the sources of variation?
5. What is control chart?
6. What is meant by attribute and how it differs from variable data?
7. Define fraction defective (p).
8. When c charts are used?
9. Define process capability.
10. Differentiate defect and defective.
11. When np chart is preferred over p chart?
12. When u charts are used?
PART – B
1. The following are the X-bar and R values of 4 subgroups of readings,
Subgroup No 1 2 3 4
X-bar 10.2 12.1 10.8 10.9
R 1.1 1.3 0.9 0.8
The specification limits for the components are 10.7±0.2. Determine (i) Control limits for X-bar and
R Chart, (ii) Find process capability, (iii) Will the product able to meet its specification?
2. A variable data in a machine shop is collected and a reference is done to the data collection module.
With the use of data information the process is to be identified whether it is in control or not. Estimate
the control limits for X- bar and R chart.

Sample no. 1 2 3 4 5 6 7 8 9
X1 15.3 14.4 15.3 15 15.3 14.9 15.6 14 14
X2 14.9 15.5 15.1 14.8 16.4 15.3 16.4 15.8 15.2
X3 15 14.8 15.3 16 17.2 14.9 15.3 16.4 13.6
X4 15.2 15.6 18.5 15.6 15.5 16.5 15.3 16.4 15
X5 16.4 14.9 14.9 15.4 15.5 15.1 15 15.3 15
3. Discuss the importance of cost incurred for Quality in industries. Explain the four categories of
Quality cost.
4. A firm that produces bolts is investigated by P-chart. Ten samples are selected with different sample
size. Construct a p-chart for this process using control limits.
Sample number 1 2 3 4 5 6 7 8 9 10
Sample Size (n) 15 20 30 18 17 32 27 19 21 24
Non conformance 2 4 4 3 2 5 4 3 3 3
5. UPS sets were manufactured through a series of processes, and inspected for defects. If any defect
found then it should be scrapped. The inspector goes for tracking the number of defective units
produced. The UPS sets are produced in batches of 100. The results are tabulated for 10 Batches as
follows:
Batch 1 2 3 4 5 6 7 8 9 10
Number
20 32 18 10 12 25 30 16 19 27
Nonconforming
Construct np-chart and check whether the process is in statistical control.
6. Explain the rules for interpreting control charts using a model control chart. When should we change
the Control limits.