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Product Notice
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or
loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to
equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
TIP: Text set off in this manner provides helpful hints.
iii
iv About This Guide
Table of contents
v
Button lockouts ................................................................................................................................................... 18
Product support ................................................................................................................................................... 19
Preparing to call technical support ..................................................................................................................... 19
Locating the rating label ...................................................................................................................................... 19
vi
1 Getting Started
IMPORTANT: AMD Radeon Graphics and/or AMD A-Series APU-compliant displays with DisplayPort/HDMI
Adaptive-Sync required. AMD 15.11 Crimson driver (or newer) required to support FreeSync over HDMI.
NOTE: Adaptive refresh rates vary by display. More information is available at www.amd.com/freesync.
To enable FreeSync on the display, press the Menu button on the monitor to open the on-screen display
menu. Click Color Control, click Viewing Modes, click Gaming, and then click FreeSync.
The display features include the following:
● 62.23 cm (24.5 in) diagonal viewable area with 1920 × 1080 resolution, plus full-screen support for
lower resolutions
● Tilt capability and easy viewing from sitting or standing position, or while moving from one side of the
monitor to the other
● TN technology providing wide viewing angles with colors that maintain their integrity
● HDMI (High-Definition Multimedia Interface) video input
● DisplayPort video input
● Security cable slot
● Audio headphone/variable line-out jack
● Convenient headphones storage hook on monitor stand
● Plug and Play capability if supported by your operating system
● On-screen display (OSD) adjustments in 10 languages for easy setup and screen optimization
● My Display software for adjusting monitor settings through Windows
● HDCP (High-bandwidth Digital Content Protection) used on digital inputs
● In select regions, software and documentation optical disc provided with the monitor that includes
monitor drivers and product documentation
● VESA mounting capability for attaching the display to a wall mount device or swing arm
● USB 3.0 hub with one upstream port and two downstream ports
NOTE: For safety and regulatory information, refer to the Product Notices provided in your documentation
kit. To locate updates to the user guide for your product, go to http://www.hp.com/support. Select Find your
product, and then follow the on-screen instructions.
1 Power button When the monitor is off, press the button to turn on the monitor.
2 OK button Press to open the OSD menu, select a menu item from the OSD, or close the OSD menu. An
indicator is activated above the OK button when the OSD menu is open.
3 Function buttons Use these buttons to navigate through the OSD menu based on the indicators above the
buttons that are activated when the OSD menu is open.
NOTE: You can reconfigure the buttons in the OSD menu to quickly select the most commonly
used operations. See Assigning the Function buttons on page 16 for more information.
4 Security cable slot Connects a security cable from the monitor to a stationary object
5 USB 3.x (2) (downstream) Connect optional USB devices to the monitor.
6 USB 3.x (upstream) Connects the USB hub cable from the source device to the monitor.
8 HDMI ports (2) Connect the HDMI cables from source devices to the monitor.
9 DisplayPort Connects the DisplayPort cable from the source device to the monitor.
10 Audio headphone/variable Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television
line-out jack audio cable.
WARNING! To reduce the risk of personal injury, adjust the volume before using headphones,
earbuds, or a headset. For additional safety information, see the Product Notices provided on
the optical disc, if one is included with your product.
Item Component
3 Cable management
1. Lift the monitor from its box and place it facedown on a flat surface covered by a clean, dry cloth.
2. Remove the base and neck of the stand from the box.
3. Press the cable management feature (1) into place on the neck.
4. To assemble the base and neck, align the base with the neck (2), insert the thumbscrew on the base into
the neck, and tighten the thumbscrew (3) securely.
5. Attach the stand to the monitor by pressing the bracket (4) at the top of the stand onto the connector on
the back of the display head until the bracket clicks securely into place.
NOTE: This apparatus is intended to be supported by a UL- or CSA-Listed wall mount bracket.
CAUTION: This monitor supports the VESA industry-standard 100 mm mounting holes. To attach a third-
party mounting solution to the display head, four 4 mm, 0.7 pitch, and 10 mm long screws are required.
Longer screws must not be used because they may damage the display head. It is important to verify that the
manufacturer’s mounting solution is compliant with the VESA standard and is rated to support the weight of
the display head. For best performance, it is important to use the power and video cables provided with the
monitor.
3. To attach the display head to a swing arm or other mounting device, insert four mounting screws
through the holes on the mounting device and into the screw holes on the VESA bracket that was
installed on the rear of the display head.
IMPORTANT: Follow the mounting device manufacturer’s instructions when mounting the monitor to a
wall or swing arm.
IMPORTANT: For optimal monitor performance and screen clarity, do not rotate the monitor 90
degrees to portrait orientation.
NOTE: The monitor will automatically determine which inputs have valid video signals. The inputs can
be selected through the on-screen display by pressing the Menu button and selecting Input Control.
● Connect one end of a DisplayPort cable to the DisplayPort port on the rear of the monitor and the
other end to a DisplayPort port on the source device.
● Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to
an HDMI port on the source device.
4. Connect one end of the power cord to the AC adapter (1) and the other end to a grounded electrical
outlet (2), and then connect the AC adapter to the monitor (3).
NOTE: You must connect the USB upstream cable from the source computer to the monitor to enable the
USB ports on the monitor. Refer to Step 3 in Connecting the cables on page 8.
CAUTION: Use caution when adjusting the tilt, swivel, or height of the computer if a security cable is
installed. The cable or the lock may interfere with the adjustment.
CAUTION: Burn-in image damage may occur on monitors that display the same static image on screen for a
prolonged period of time.* To avoid burn-in image damage on the monitor screen, you should always activate
a screen saver application or turn off the monitor when it is not in use for a prolonged period of time. Image
retention is a condition that may occur on all LCD screens. Monitors with a “burned-in image” are not covered
under the HP warranty.
* A prolonged period of time is 12 or more consecutive hours.
NOTE: If pressing the power button has no effect, the Power Button Lockout feature may be enabled. To
disable this feature, press and hold the monitor power button for 10 seconds.
NOTE: You can disable the power LED in the OSD menu. Press the Menu button on the rear of the monitor,
select Power Control, select Power LED, and then select Off.
When the monitor is powered on, a Monitor Status message is displayed for five seconds. The message shows
which input is the current active signal, the status of the auto-switch source setting (On or Off; factory default
is On), the current preset display resolution, and the recommended preset display resolution.
The monitor automatically scans the signal inputs for an active input and uses that input for the display.
NOTE: The ICM color profile is written in accordance with the International Color Consortium (ICC) Profile
Format specification.
Brightness Adjusts the brightness level of the screen. The factory default range is 90.
Contrast Adjusts the contrast level of the screen. The factory default range is 80.
Management Adjusts the DDC/CI settings and returns all OSD menu settings to the factory default settings,
selects the language.
NOTE: The default response time for the monitor is 7 ms. The response time can be adjusted to as
little as 1 ms in the display menu. All performance specifications represent the typical specifications
provided by HP’s component manufacturers; actual performance may vary either higher or lower.
Button Function
(Function button 1 -
assignable)
(Function button 2 -
assignable)
(Function button 3 -
assignable)
You can change the Function buttons from their default values so that when the buttons are activated you can
quickly access commonly used menu items.
To assign the Function buttons:
1. Press one of the three Function buttons to activate the buttons, and then press the Menu button to open
the OSD.
2. In the OSD menu, select Menu Control, select Assign Buttons, and then select one of the available
options for the button you want to assign.
NOTE: You can reassign only the three Function buttons. You can not reassign the Menu button or the power
button.
NOTE: To reduce the risk of serious injury, read the Safety & Comfort Guide provided with your user
guides. It describes proper workstation setup, posture, health, and work habits for computer users. The
Safety & Comfort Guide also provides important electrical and mechanical safety information. The
Safety & Comfort Guide is also available on the web at http://www.hp.com/ergo.
Screen is blank or video is Power cord is disconnected. Connect the power cord.
flashing.
Video cable is improperly connected. Connect the video cable properly. Refer to Connecting the
cables on page 8 for more information.
System is in sleep mode. Press any key on the keyboard or move the mouse to
inactivate the screen blanking utility.
Video card is incompatible. Open the OSD menu and select the Input Control menu. Set
Auto-Switch Input to Off and manually select the input.
Image appears blurred, Brightness setting is too low. Open the OSD menu and select Brightness to adjust the
indistinct, or too dark. brightness scale as needed.
Check Video Cable is Monitor video cable is disconnected. Connect the appropriate video signal cable between the
displayed on screen. computer and monitor. Be sure that the computer power is off
while connecting the video cable.
Input Signal Out of Range is Video resolution and/or refresh rate Change the settings to a supported setting (see Preset display
displayed on screen. are set higher than the monitor resolutions on page 22).
supports.
The monitor is off but it did The monitor's power saving control is Open the OSD menu and select Power Control, select Auto-
not seem to enter into a low- disabled. Sleep Mode, and then set auto-sleep to On.
power sleep mode.
OSD Lockout is displayed. The monitor's OSD Lockout function Press and hold the Menu button on the rear panel for 10
is enabled. seconds to disable the OSD Lockout function.
Power Button Lockout is The monitor's Power Button Lockout Press and hold the power button for 10 seconds to unlock the
displayed. function is enabled. power button function.
Button lockouts
Holding down the power button or Menu button for ten seconds will lock out the functionality of the buttons.
You can restore the functionality by holding the buttons down again for ten seconds. This functionality is only
available when the display is powered on, displaying an active signal, and the OSD is not active.
NOTE: The monitor user guide, reference material, and drivers are all available at this location.
NOTE: When support chat is not available in a particular language, it is available in English.
Product support 19
4 Maintaining the monitor
Maintenance guidelines
To enhance the performance and extend the life of the monitor:
● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls
that are covered in the operating instructions. If the monitor is not operating properly or has been
dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
● Use only a power source and connection appropriate for this monitor, as indicated on the label/back
plate of the monitor.
● Be sure the total ampere rating of the products connected to the outlet does not exceed the current
rating of the electrical outlet, and the total ampere rating of the products connected to the cord does
not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A)
for each device.
● Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug
firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
● Turn the monitor off when not in use. You can substantially increase the life expectancy of the monitor
by using a screen saver program and turning off the monitor when not in use.
NOTE: Monitors with a “burned-in image” are not covered under the HP warranty.
● Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or
covered. Never push objects of any kind into cabinet slots or other openings.
● Do not drop the monitor or place it on an unstable surface.
● Do not allow anything to rest on the power cord. Do not walk on the cord.
● Keep the monitor in a well-ventilated area, away from excessive light, heat or moisture.
● When removing the monitor stand, you must lay the monitor facedown on a soft area to prevent it from
getting scratched, defaced, or broken.
CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface. Never
spray the cleaner directly on the screen surface. It may run behind the bezel and damage the electronics.
CAUTION: Do not use cleaners that contain any petroleum based materials such as benzene, thinner, or any
volatile substance to clean the monitor screen or cabinet. These chemicals may damage the monitor.
NOTE: All specifications represent the typical specifications provided by HP's component manufacturers;
actual performance may vary either higher or lower.
For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/
quickspecs/ and search for your specific display model to find the model-specific QuickSpecs.
Specification Measurement
Type TN FHD
Weight
Response time The default response time for the monitor is 7 ms. The
response time can be adjusted to as low as 1 ms in the
display menu. All performance specifications represent the
typical specifications provided by HP’s component
manufacturers; actual performance may vary either higher
or lower.
Environmental requirements
Temperature
Altitude
0 m to 5,000 m 0 ft to 16,400 ft
Operating
21
Specification Measurement
Full power 40 W
Typical settings 30 W
Sleep <0.5 W
Off <0.3 W
5 1280 × 720 45 60
1366 × 768 48 60
9 1600 × 900 60 60
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
Power adapter
Manufacturer Model number Power supply rating
NOTE: The above power saver feature only works when connected to computers that have energy saver
modes.
By selecting the settings in the monitor's Sleep Timer utility, you can also program the monitor to enter into
the reduced power state at a predetermined time. When the monitor's Sleep Timer utility causes the monitor
to enter the reduced power state, the power light blinks amber.
Power adapter 23
B Accessibility
HP designs, produces, and markets products and services that can be used by everyone, including people with
disabilities, either on a stand-alone basis or with appropriate assistive devices.
NOTE: For additional information about a particular assistive technology product, contact customer support
for that product.
Contacting support
We are constantly refining the accessibility of our products and services and welcome feedback from users. If
you have an issue with a product or would like to tell us about accessibility features that have helped you,
please contact us at (888) 259-5707, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. If you are deaf
or hard-of-hearing and use TRS/VRS/WebCapTel, contact us if you require technical support or have
accessibility questions by calling (877) 656-7058, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
24 Appendix B Accessibility