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Abdali Mall

It is a three-story Mall built on the standards of a green building, located in the center
of the capital city, Amman with 227000 square meter contains more than 40 stores,
cinema, food court, supermarkets etc.

Many steps have been taken for this commercial complex “ entertainment center “to
achieve the procedure of being a green building starting with using local materials, the
roof built as a transparent tent with 11,000 square meters divided into 16 sections
contains some open areas to
decrease the usage of electricity and
allows the natural ventilation to go
through, hundreds of solar panels on
the roof generate electricity and
using recycled materials.
The Jordanian chief architect Reem
said she was trying to use local
materials as much as we can in
constructing the project.
Other big projects in Jordan usually hire foreign contractors use imported materials.
But for this project many local companies contributed to provide the needed
The energy-efficient retail project received an 80-million-dollar loan from the
European Bank for Reconstruction and Development (ERBD). The mall set by the
international Leadership in Energy and Environmental Design (LEED)
Different stakeholder interests caused many conflicts in this project. Either it is internal
or external stakeholder

External stakeholder

 Real estate owners

These are the people affected by land acquisition for implementing the project. Hence
the project is public and in urban area, the conflict was solved by finding alternative
home and equivalent location with similar conditions

 Public
The pubic includes nearby residents and local communities were affected here by the
construction stage of the project which caused environmental impacts, dust, mud,
ruined accesses, long traffic, damages to private property, etc. some problems were
solved here by offering local people information about construction evolution and
changing and shifting the working time table for workers to decrease the road traffic in
peak hours.

 Local trade and industries

Local trade and industries are businesses such as shops, restaurants, small
manufacturing activities were affected by losing clients

 Local and national authorities

Ruled by politicians (Greater Amman Municipality) is a public governmental
organization responsible for planning, designing and regulations of buildings in Amman
for safe and sustainable buildings
Other problem was Agricultural Ministry refusal for cutting trees that exist in the
project site
Internal stakeholders

 Project owner
Abdali company, their main goal was to finish the project on time with no waste of

 Costumers and end-users

Shopkeepers, renters and retail shops (ZARA, PRIME CINEMAS, etc.)

 Financiers and creditors

Financing institution need to ensure the return of investment and the achievement of
the project goals, cost, quality, time and scope. (ERBD)

 Designers, contractors and subcontractors

The group of stakeholders responsible to complete the implementation of the project.
The designer is the most important stakeholder here before starting the construction
of the project afterwards the contractors become the most relevant. The main
contractor was Saudi Oger its role was to perform construction work defined by the
contract drawings and requests for payment supported by reports

 Employees
Employees of any stakeholder organization. Another conflict the project faced here
through many strikes by workers due to the low salary and work conditions

Stakeholder Need Stated need Where?

ERBD Return of investment and Creation of job Documents
focus on green economy opportunities for young Media
transition people
Abdali company Finishing the project with no Execute and manage the Media
waste of money or time project
Local trades Losing customers Increase the products
values and renting prices
Greater Amman Design and plan using the Encourage and attract Website
Municipality municipality’s regulations investments in order to and
enhance the country interviews
People affected Fears of coming a new social Complaining about the Media
by land layer and increase the value dust and the damages in
acquisition of lease in the area the infrastructure in the
The mall was part of a bigger project which is the New Abdali district and the
development plan project in Amman. Difficulties were existed in the project since day
one due to lack of resources in Jordan and the global economic crisis. Many
stakeholders were involved in the progress starting with the public and their needs
due to the caused traffic congestion, dust and damages to the infrastructure facilities,
existing of a hospital nearby the site which caused bad effects on the patients. New
social layer will appear in the area. Afterwards the financial problems and increased
the infrastructure maintenance cost was a reason to bring more financiers. In this
project it was necessary to make and develop a way of connection with local people to
decrease the bad impacts and the municipality and other institutions had provide a
constant feedback for the public