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Communication is very important for all beings. Animals and humans, use their own
different languages to communicate with one another. This is because no one can survive
without communicating. Communication is the vital tools in creating and maintaining a
relationship, whether it be an intimate relationship such as with partner, child, friends,
professional relationship or students. Communication process refers to the exchange of
thoughts and ideas with the intention of conveying information. It is a part of spoken and
written language. These are the essential factors, which complete the communication
process among people around the world. Previous research stated that 80 percent of the
average person’s working hours is spent communication in one form or another (Steil,
1980).
However, effective communication is less about talking and more about listening.
Listening well means not just understanding the words or the information being
communicated, but also understanding the emotions the speaker is trying to communicate.
There is a big difference between engaged listening and simply hearing. When you really
listen and when you’re engaged with what is being said, you will hear the subtle intonations
in someone’s voice that tell you how that person is feeling and the emotions they are trying
to communicate. When you are an engaged listener, not only will you better understand the
other person, you’ll also make that person feel heard and understood, which can help build
a stronger, deeper connection between you and another people.
In conclusion, good communication is like stimulating black coffee, and just as hard
to sleep after. Therefore, it is essential to actively listen to others and to ensure that our
own message is clear and persuasive, regardless of the medium. A combination of both
listening and speaking skills is a rare occurrence, but it is not out of the realm of possibility.
With enough practice and time, we can learn to adapt to many styles of speaking and
improve our skills as a good listener and proficient communicator. Great communicators are
great listeners too. Listening is a vital component in communication and in interpersonal
communication because it helps us know others. This requires effort, openness and a
willingness to change a few unhealthy habits with new ones. It is self-evident that by
developing a daily practice can benefit increasing the chances of becoming likeable,
loveable, friendly and agreeable, and these are all qualities I value and consider worth
changing for.
Though effective communication is important, it is not the main objective. According to Mark
(2006), a bestselling author and noted authority on leadership and team building, the
objective is to achieve understanding. Sanborn believes that the word “communication” is an
amorphous term that is not adequately understood. However, communication barriers can
pop-up at every stage of communication process which consists of sender, message,
channel, receiver, feedback and context. To be an effective communicator and to get your
point across without misunderstanding and confusion, our goal should be to lessen the
frequency of these barriers at each stage of that process with clear, concise, accurate, well-
planned communications. Barriers in context tend to stem from senders offering too much
information too fast.
Another essential communication skill is the ability to consider the impact that your
message will have on the other person. The effective communication gives a great impact
on understanding. For example when we seek first to understand our audience, we will be
able to tailor message for them. We have to think twice about the key points and make sure
that we are always conveying message in the most positive tone possible. Where bad news
has to be delivered, consider how we might be able to help people to deal with the impact.
Communication skills are a required for maintaining relationships also. This is include
friends and relatives, good communication skills are needed to avoid confusion, miss-
communication, and fights and so on. Therefore, effective communication skills are very
important, for sustaining in the society. Most people judge another person on the basis of
his or her body language and form an opinion based on their perception. Hence, effective
communication skills are as important to humans as, growling is to a dog, to communicate
and express himself. What the spoken language fails to express, that is easily expressed
with certain hand and facial gestures.
Furthermore, analyse every aspect of our message in terms of how it affects the
receiver. Make the message all about them because that is what they are interested in. You
would not attempt to sell somebody a car by explaining how you will benefit from the sales
commission. This same approach applies to all communication. The more a person
understood knows when to lead and when to follow. This communication skill follows closely
to conflict resolution because it is a skill, which you are working to read the other person’s
mind. The essential component of understanding is when you should take charge in a
conversation or let the other person lead. This is very complex skill to acquire and requires
continued growth in one-self awareness as to one strength and weakness. As leaders, our
goal is to foster understanding, and our primary tool is to achieve understanding through
effective communication. He also added that the effective communication allows participants
to properly exchange ideas. The more you feel your thoughts are understood, the more
willing you be listen to the words or another. Banerji & Dayal (2005) stated that
communication is a process that contains expressing, listening and understanding.
Therefore, it shows clearly that the two way communication which is listening to one
another leads to the better understanding between people and increases productivity of
conversation, which is the true definition of effective communication.
Communication influences our thinking about our self and others. You share meaning
in what you say and how you say it, both in oral and written forms. If you could not
communicate, what would life be like? A series of never-ending frustrations? Not being able
to ask for what you need or even to understand the needs of others? Being unable to
communicate might even mean losing a part of yourself, for you communicate your self-
concept—your sense of self and awareness of who you are—in many ways. Do you like to
write? Do you find it easy to make a phone call to a stranger or to speak to a room full of
people? Perhaps someone told you that you don’t speak clearly or your grammar needs
improvement. Does that make you more or less likely to want to communicate? For some, it
may be a positive challenge, while for others it may be discouraging. After all in all cases,
your ability to communicate is central to your self-concept.
There are several ways, through which a person, can enhance our communication
skills. People require these extra methods, to grow and improve their existing language.
Some techniques are that, People can attend workshops, or they can read about the topic.
Certain authors have come up with self-help books, which make the task of understanding
the concept very simple. This will allow them to improve their written language and
communication skills.