BHG Docebo Webinar Strategy 2020 Final

The Future is Now
Learning Strategy 2020
David Wentworth Matt Powell

Principal Learning Analyst Content Manager
Brandon Hall Group Docebo
Sponsored by: 1
Thank You To Our Sponsor!
© 2019 Brandon Hall Group 2

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Learning Technology
Talent Management Technology

How To Ask Questions
• Submit your questions or

comments about the discussion
to our presenters using the
Questions tab on your control
panel.
• Presentation slides and
giveaways can be found in the
Handouts tab on your control
panel.
Recording & Slides will also be sent out after the
webinar.
It’s Time for Learning to Get Strategic

Top Business Concerns
Improving revenue 37%
Improving innovation capability 37%
Cutting costs and reducing expenses 36%
Gaining market share 35%
Enhancing the client/customer/guest experience 33%
Building a great place to work 29%
Utilizing technology 28%
Delivering new products or services 27%
Meeting compliance requirements 23%
Improving quality 21%
Expanding into new markets 18%
Improving brand recognition 13%

L&D’s Ability to Help Achieve Those Goals
Very effective 6%
Effective 15%
Somewhat effective 54%
Not at all effective 6%
We don’t have an L&D strategy 18%

L&D Strategy Maturity Model
3% There is a formalized learning strategy linked directly to the

overall business strategy as well as a learning environment that
4 Innovative
Direct impact on takes advantage of multiple technologies to deliver not just
business outcomes learning, but performance.
Learning strategy is defined and decently aligned with business

32% goals. A variety of learning modalities and technologies are
3 Optimized deployed to meet business goals.
Organizational
Impact/ROI Curve Improved
knowledge/skills
55% Learning strategy is shaped by talent data across the
organization and tenuously linked to the business. We employ
2 Standardized
a miodest variety of learning modalities and technologies.
No Impact on the Learning strategy is loosely defined, but it is executed in a

Business 10% rather static, traditional environment and outcomes are hard
1 Developing to determine.

Challenges

Learning Challenges
Inability to measure learning's impact 74%
Lack of alignment between learning and outcomes 51%
Lack of learner engagement 49%
Lack of effective content 29%
Poor learner experience 23%

14
© 2019 Brandon Hall Group
Are We Ready to Develop Future Skills?
7%
19%
Unprepared
Somewhat prepared
Completely prepared
74%

Measurement Challenges
Formal Experiential Informal
3%
10% 8%
16% 12%
16%
47%
53%
40% 32%
34%
29%
Effectiveness in Measuring
Not at all Somewhat Moderately Highly
BHG, 2019 Learning Measurement Survey
Measurement Challenges
How well is your organization able

16%
to identify and track a series of
metrics including items such as 2%
participation, satisfaction, 12%
12%
knowledge transfer, behavior
change and business impact for
HiPOs
INFORMAL LEARNING? Others
Effective Very effective

Getting Strategic

High Impact Learning
The learning approach is either effective or highly effective at positively affecting the following
outcomes:
1 Time to productivity/effectiveness
2 Voluntary turnover/employee retention rates
3 Employee engagement
4 Individual performance
5 Manager/supervisor observations
6 Team effectiveness

Strategy Elements
Low Impact High Impact
35%
It includes input/feedback from learners
75%
27%
It includes and aligns with learner objectives
50%
42%
It includes and aligns with business objectives
75%
23%
It is well-defined
64%

Outcomes Measured
Regularly or Consistently
Individual performance 65%

50%
Employee engagement 62%
37%
Team effectiveness 39%
19%
Business process improvement 37%
23%
Rate of knowledge transfer 36%
24%
Profitability 36% HiPOs Others
21%
Voluntary turnover/retention 35%
18%
Revenue growth 35%
23%
Leadership promotion rates 34%
14%
Ability to respond to market 29%
25%
Revenue per employee 28%
15%

Technology’s Role

23
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26
27
28
29
31
32
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Questions?

Thank you
for joining us today!
David Wentworth Matt Powell

Principal Learning Analyst Content Manager
Brandon Hall Group Docebo
If you have any additional questions, please email us at success@brandonhall.com. 41

BHG Docebo Webinar Strategy 2020 Final

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The Future is Now

Learning Strategy 2020

David Wentworth Matt Powell

© 2019 Brandon Hall Group 2

OUR MISSION 10,000 Global Clients

Empower excellence in organizations

© 2019 Brandon Hall Group 3

Talent Management Technology

© 2019 Brandon Hall Group 5

• Submit your questions or

© 2019 Brandon Hall Group 7

Improving innovation capability 37%

Cutting costs and reducing expenses 36%

Gaining market share 35%

Enhancing the client/customer/guest experience 33%

Building a great place to work 29%

Utilizing technology 28%

Delivering new products or services 27%

Meeting compliance requirements 23%

Improving quality 21%

Expanding into new markets 18%

Improving brand recognition 13%

© 2019 Brandon Hall Group 8

Somewhat effective 54%

Not at all effective 6%

We don’t have an L&D strategy 18%

© 2019 Brandon Hall Group 9

3% There is a formalized learning strategy linked directly to the

Learning strategy is defined and decently aligned with business

No Impact on the Learning strategy is loosely defined, but it is executed in a

© 2019 Brandon Hall Group 11

© 2019 Brandon Hall Group 12

Inability to measure learning's impact 74%

Lack of alignment between learning and outcomes 51%

Lack of learner engagement 49%

Lack of effective content 29%

Poor learner experience 23%

© 2019 Brandon Hall Group 13

© 2019 Brandon Hall Group 15

How well is your organization able

Effective Very effective

© 2019 Brandon Hall Group 17

© 2019 Brandon Hall Group 18

© 2019 Brandon Hall Group 19

© 2019 Brandon Hall Group 20

Individual performance 65%

© 2019 Brandon Hall Group 21

© 2019 Brandon Hall Group 22

© 2019 Brandon Hall Group 40

David Wentworth Matt Powell

If you have any additional questions, please email us at success@brandonhall.com. 41

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