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SubmittedToArifur
RahmanKhan
Lecturer
BRACBusinessSchool
BRACUniversity
SubmittedByM
ohammadAliID
# 11304096
DepartmentOf BBS
BRACUniversitySubmi
ssionDate:24-08-15
InternshipReport
On
CompensationManagementPracticesandPoliciesof
MutualTrustBank
LetterofTransmittal
07 June, 2015
Arifur Rahman
KhanLecturer
BRACBusinessSchoolBRAC
University
66 Mohakhali, Dhaka-1212
Subject:Submission of InternshipReportDear
Sir,
WithduerespectandhumblesubmissionIwouldliketostatethatitisanimmensejoyformetosubmitm
yinternshipreporton“CompensationManagementPracticesandPoliciesofMutualTrustBa
nk”.IamgladtoworkunderyouractiveandcooperativesupervisionandIthinkithasbeenagreatachie
vementformethatIcouldworkunderyouthroughout thelast threemonths
forwhichithasbeenpossibleto completethereportsuccessfully.
SincerelyYours,
_______________
Mohammad Ali
ID# 11304096
BRACBusinessSchoolBRAC
University
i
Acknowledgement
Firstofall,IwouldliketothanktheAlmightyAllahforthesuccessfulcompletionofthisreportandIwou
ldliketoexpressmygratefulnesstoAllahforgivingmethepatienceandstrengthtoworkinMutualtrust
bankfor thelastthreemonthsandcomplete
myreportwithinthespecifiedtime.IwouldliketothankmyinternshipsupervisorArifurRahmanKh
an,Lecturer,BRACBusinessSchoolforhisheartiestcooperationandsupervisionbecausewithout
his support and assistance it would not be possibleforme to completemytask.
IamalsogratefultoMd.AbdulKaderJilani,(JuniorOfficer)ShahedMolla(JuniorOfficer)Rash
naSharminAshaofHeadOfficeHR,MutualTrustBankLimited.Itwouldhavebeenverydifficulttop
reparethisreporttimelywithouttheirproperguidance.Lastly,IamhighlythankfultoBRACUniversit
yfororganizingtheinternshipprogramasitisanincredibleopportunityforthestudenttoexperiencear
eallifeworking situationthatisrelatedwith the academic learning.
ii
DECLARATION
I am
declaringthisreportentitled“CompensationManagementPracticesandPoliciesofMutualTru
stBankLtd”submittedbymetoBRACUniversityforthedegreeofBachelorof Business
Administration is aunique work.
Ialsopronouncethatthereporthasnotbeensubmittedpreviouslyeitherpartlyorwhollytoanyotherun
iversityorInstitutionforanyDegree,Diploma,Associate-ship,Fellowshipandothersimilar title
orprizes.
………………………………
Mohammad
AliID# 11304096
BRACBusinessSchoolBRAC
University
3
CERTIFICATE
Thisistoendorsethatthisreportentitled“CompensationManagementPracticesandPoliciesof
MutualTrustBankLtd”submittedtoBRACUniversityin
associationwiththeinstitution’sinternshipprogramisaauthenticrecordofworkdoneby“Mohamm
adAli”undermy supervisionatthe“MutualTrustBankLtd,HRDivision(HeadOffice),Dhaka”
from07 June2015 to 06 September 2015.
……………………
Supervisor
Arifur Rahman
KhanLecturer
BRACBusinessSchoolBRAC
University
4
ExecutiveSummary
Thisreportispreparedonthebasisofmythree-
monthpracticalexperienceatMutualtrustbank.Mutualtrustbankisoneoftheleadinglocalbanksinou
rcountry.ThebankhasmanydivisionsanddepartmentsbutthefocusisgivenmoreontheHRD.Moreo
ver,fromtheallbank MTBisrenownedtogoodHR practices.Iam luckythatI got theopportunityto
workinthisdivision.ThisreportisbasedoncompensationsystemofMutualTrustBankhowtheirstron
gandeffectivecompensationpolicyincreaseefficiencyandmotivatetheemployees.Thepurposeofm
akingthisreportistoidentifythecompensationmanagementpracticesandpoliciesofmutualtrustban
k.Thereportalsoconsistrecommendationsandconclusionaccordingtomypointofview,whichIthink
wouldmoredevelopthecompensationpoliciesof thebank if implemented.
5
Acronym
6
TableofContent
FormalPart
TopicsName PagesNo.
Letter ofTransmittal I
Acknowledgement II
Declaration III
Certificate IV
Executive Summary V
Acronym VI
Chapter One-Introduction
Background ofthe study 2
Scope of thestudy 2
Objective of thestudy 2
Methodology 3
Limitation 4
ChapterThree- LiteratureReview
Literaturereview 11
Conclusion 27
Bibliography 28
Appendix 29
CHAPTER01
Introduction
1
BackgroundoftheStudy:
ForthestudentsofBBAprogramofBRACUniversity,itisamandatoryrequirementtoundertaketheIn
ternshipPrograminanorganizationtocompletethegraduationanditiscountedasacreditcourse.There
fore,thisstudyisapartialrequirementoftheInternshipprogramofBBAcurriculumsothatthestudents
gettunedandhaveatruefeeloftherealjobworld.Thisstudyistitled“CompensationManagementP
racticesandPoliciesofMutualTrustBankLimited”.Thisreportistheproductofthreemonthslong
practicalworkingknowledgeinMTB.Thisreportincludesinformationofthecompensationsystemof
MTB,theoverviewoftheorganizationandalsofacilitiestheyoffertosatisfytheiremployees.
Scopeofthestudy:
ThestudywillfocusonthecompensationmanagementofMTB;howtheyperformandmaintaincomp
ensationmanagement.AlsoItwillbediscussedthecurrentcompensationpracticesandpoliciesofMT
B.IamluckythatIhadagreatopportunitytohaveanindepthknowledge
ofcompensationmanagementpracticedbythe Mutual TrustBankLtd.
ObjectiveoftheStudy:
Withoutobjectivenothingcanbecountedasasuccessfulone.Myinternshipprogramwasalsodirected
toservesomeparticularobjectives.Themainobjectiveofthestudyistogetanoverall idea about the
compensationmanagementof Mutual Trust BankLtd.
Specificobjectivesof theStudy:
ToidentifytheCompensationManagementPracticesandpoliciesofMutualTrustBankLimit
ed.
2
Methodology:
AsIwasinvolvedwiththeorganizationforthelastthreemonthsandworkthere,Iwasabletocollectthed
atafromtheprimarysources.Therefore,Dataarecollectedfrombothprimaryandsecondarysources.
EverynowandthenItriedtotalktodifferentofficialstofindoutrelevantfactseveninunofficialmanner
slikeinteabreaksandlunchbreaks.AndtalkingaboutsecondarysourceIhaveusedtothefullestextent
possible.The sourcesofdatadetailsaregivenbelow:
PrimarySources:
SecondarySources:
3
Limitation:
Firstofall,therearesomeinformation’sthatarethoughttobeconfidentialtobedisclosedtoothers,
some people werefound to be hesitant to sharethoseandshowed negative
impression.IonlyworkedattheHRdepartmentanditwasquitedifficulttounderstandaboutthecompe
nsationpolicies and the extent to which employeeswere satisfied inotherdivision.
Secondly,Timeconstraintwasanother difficultyfor
thecompletionofthereportbecauseduetothelimitationofthetimeitwasnotpossibletostudyalargesa
mplesizeforwhichIhadtodealwithasmallsamplesizeincaseofresearch.Ihadonlythreemonthstoco
mpletemyinternshipprogramthere.
4
Chapter 02
AnOverview of MutualTrustBank
5
MutualtrustbanklimitedisoneoftheleadinglocalprivatebanksinBangladesh.Itoffersafullrangeofp
ersonnel,corporate,internationaltrade,foreignexchange,andleasefinanceandcapitalmarketservice
s.Mutualtrustbankisthefirstchoiceinthebankingsectorsinceitprovidesaserviceofexcellenceacust
omizedsolutionforbusinesspurposes,aglobalandtechnicalbankofhighinvestmentwhichhasactual
lycreatedanewdimensionintheareaofbanking.Due
toitsexperiencedprofessionalanddedicatedforceofmanagementalong
withavastknowledgeofbanking,ithasgonetotheapexofsuccess.Becauseofitshighexpertise,theban
kisonlyabletosolveandresolvealltheproblemsregardingthebankingoftheircustomer.
BackgroundandHistoryofMTBL
Thecompanyhasstartedits journeyon September29, 1999 with a authorizedcapital of
taka1,000,000,000. Under the banking companyact 1991it got its license on October5, 1991
andthe bankingoperation ofMTBwasstarted on October 24 1999. The companystarted
itsoperation with thefollowingcommercial banking activities.
6
ObjectivesofMTB:
The mainobjectiveofMTB istoseeitselfinapositionwhere
thepeopleandallstakeholdersconsiderthebankasabankofdifference.Itaimstomasterthesavingsand
channellingtheproceduretomakethecompanyperfectinaproperbankingsystem.Tocarryandundert
akeall sort of investmentpolicies includingfinancing,managing, underwriting etc.
Mission:
The
Missionof“MutualTrustBankLtd”istobeoneofthemostadmiredbanksinthenationandberecognize
dasaninnovativeandclient-focusedcompany,enabledbycutting-edgetechnology,a dynamic
workforce and abroadarrayoffinancial products and services.
Vision:
TheultimatevisionofMutualTrustBankistobethefirstleadingcompanyinBangladeshinthebanking
industry.MTBLwantstoseeitselfastheoneandonlyleadingperformersandworldclass
serviceproviders in the bankingindustry.
7
OrganizationHierarchy:
presidentExecutive Vice
presidentSeniorVicepreside
nt
Vice president
SeniorAsstt. Vice
presidentAssistant
VicepresidentFirst Asstt.
VicepresidentJunior Asstt.
Vicepresident
SeniorOfficerTrainee
OfficeJunior Officer
Asstt. Officer(General&Cash)
8
MyJobResponsibilityinMutualTrustBank:
IhaveworkedinHumanResourcedepartmentoftheMTBCorporateCentreBranch.Mydailyrespons
ibilities were:
MyjobresponsibilitieswasnotfixedIusedtododifferenttypeofworksuchasphotocopyofdifferentty
pedocument.ButtheabovementionwasthemostimportantresponsibilitieswhichIfoundreallychall
enging.Apartfrommysupervisor’sjobsIhadtogothroughotherjobstooassignedbytheotherHRstaff
sworkingthere.Ialsousedtotypedifferenttypeofficialletterwhichwas issued fromH.Rdepartment
of MTBL.
9
Chapter03Literature
Review
10
Compensationisthemostimportantpartforanemployeeaswellastheorganizationbecauseitisonemo
stimportanttoolthatmotivatestheemployeestoperformforthecompany.Actuallycompensationref
erstoaparticularremunerationthatemployeesarepaidbasedonthejobtheyhavedone.Infactwhatthe
employeesarepaidduetotheiremploymentandjobdoneiscalledcompensation.Compensationrefers
otherformsofremunerationaswellthatcouldbeeithermonetaryornonmonetary.Compensationrefer
stoallformsofpaygoingtoemployeesandarisingfromtheiremployment(Dessler,2012).Moreover
wecansaythatcompensationissortofrewardsthatcanbefundamentalaswellasmorethanthebasictha
temployeereceivesintermsoftheirservicetothecompanyororganizationwhereallsortofincentives
maybemonetaryornonmonetaryareofferedasarewardtotheemployees.Compensationrepresentsb
oththeintrinsicandextrinsicrewardsemployeesreceiveforperformingtheirjobs (Guirgis, 2007)
Themainpurposeofcompensationistoretainandupholdaswellasattractthepotentialemployeestoset
astandardofcompensation.Compensationneedstobelucrativesuchwaysthatwithoutanintensiveco
mpensationpackageitisimpossibletohirebestexpertisefortheaccomplishment of the job.
Thelevelofcompensationdiffersbasedonsomecriteria’sforwhichemployeesofsamelevelconsume
sdifferenttypesofcompensation.Firstofall,duetoeducationandexperiencethesalaryandothercomp
ensationbenefitsdifferpersontoperson.Itmeansthemoreeducatedandexperiencedemployeeenjoy
bettercompensationbenefitscomparingwiththelesseducatedandexperiencedemployeesofthesam
epostwiththesimilarjobdescriptionandstatus.Secondly,itistheskillsthathaveahugeeffectontheco
mpensation.Themoreskilledstaffsenjoyabettercompensationpackagecomparingtoothersofthesi
milarjobrecognition.Lastlyinaccordancewiththetimewiththeemployertheemployeesgetaddition
albenefitsthatotherpersonnelmaynot have.
11
Chapter 04
Compensation ManagementPractices
andpoliciesofmutualtrustbank
12
Compensationisthemostimportantpartinanyorganizationasitisoneofthekeyfactorsofmotivationf
orallemployeesnow-a-
days.Thereforedifferentorganizationundertakesattractivecompensationpolicytoupholdthepotent
ialemployeestoincreasetheproductivity.Generally,wecanseetwotypesofcompensationsystem.O
neisfinancialandanotheroneisnonfinancial.Mutual trust
bankhasbeenalsoofferinglucrativecompensationto
theiremployeesforyearsforwhichtheirdemandisupscalingdayby
day.OneofthefinestthingthatIobservethatMTBhasalwaystriedtheirutmosttokeeptheirbestperson
elsebyensuringthebestpayscalecomparingwiththecompetitors.Thereforeitisseenthattheturnoutr
atioofemployeesofMTBissolow.MTBgoalofcompensationistofocusonthecertainactivityorwork
sdoneby
theemployeesuponwhichthecompensationismaintainorscaledsuchasithasmaintainacombination
ofcash,benefits,retirement,perquisitesasatotalcompensationpackage.
Salary:
13
Theoverallpaystructure of theemployeesvariesin differentlayerswhichareshown below:-
Salary Payment:
ThemostimportantthingaboutthepaymentofthesalaryofMTBisthatitclearsallthesalarypayments
within25thofeachmonthwhichisquiteabsentinothercompanies.Theemployeesarepaidtheirevery
monthsalaryontheiraccountswhichtheyhavetoopenwhilejoininginthecompany.Itisgoodinsuchw
aythatallthetaxanddeductableincomearecutbycompanyitselfandtheemployeesgetthoseamounts
withdrawnthemoneyfromtheiraccount asa whole.
Bonus:
Liketheotherbanks,MTBprovidestwofestivalbonusestotheiremployee’soneisinEid-ul-
FitaranotheroneisEid-ul-
Azha.Thebonusisequivalenttothebasicsoftheemployees.Moreover,thereisanotherprovisionrega
rdingthebonuswhichisbasedontheperformanceoftheemployee.Butitactuallydependsintheperfor
manceofthebranchwhichmeansifabranchdoeswellasawholethenalltheemployeesofthatbranchge
tbonusesoftheirperformance.
14
Performance Bonus:
Ifthebankmakesprofit,theemployeeswillbeentitledto3%ofpre-
taxprofitasperformancebonus.Fiftypercentofsuchbonusdistributedonthebasisofbasicpayofanem
ployee,andbalancefiftypercentonthebasisofperformanceofindividualemployees.Performanceap
praisalforthepurposemadeonthecriterionsetbythemanagementtimetotime.
ProvidentFund&Gratuity:
TheemployeesarealsoentitledwithprovidentfundinMTB.Actually10%ofthebasicaredeductedfro
meachemployeefortheprovidentfundalongwiththis10%another10%providedbythecompanytota
l20%isinstalledasthepaymentofprovidentfund.Thisfundisgiventotheiremployeesattheendofthei
rservice.Ifanyemployeesleavetheorganizationbeforecompletingthreeyearsofemploymenthewill
gettheprovidentfundinducefromthe10%ofthebasicthatwillcalculateduponhisserviceperiodwhic
hmeansthoseemployeeswillnotbeabletoclaimtheother10%providedbythecompany.InadditionM
TBalsoprovidegratuitytotheirwhichhasahandsomeamountapartfromthebasics.Theemployeesw
hocomplete10yearsareusedtogetagratuityequivalenttothebasic of3 months.
Annual Increment:
ThereisaprovisionofannualincrementofMTBwhichis10%incrementbasedontheperformance.It
worksasamotivatingfactorfortheemployeestoperformwell.Thereforeeachemployeetriestheirbes
ttomakeithappensothattheirbasesalaryhavingwellshapedstructure.
15
TravelAllowance:
Thebankalsoprovidestravelallowancetotheiremployees.IfanyemployeetravelsanyplaceinBangla
deshregardingcompany’sprospect,theywillgetthemoneyorremunerationthatiscostbythembutthe
costthatisspentisverifiedbytheHRpersonnelandafterthattheygot therequisition ofthe money.
House RentAllowance:
Thecompanyalsoprovideshouserenttotheirpermanentemployeeswhoareinthemanageriallevel.E
achemployeeinthemanageriallevelgets55%oftheirbasicashouserent. This encourages
thepotential candidates in the market to workforMTB.
EmployeeLoan:
Unlikeotherbanks,MTBprovidesagreatschemeofloanstotheiremployees.Firstofall,thepermanen
temployeesgetloansfromtheirprovidentfundatacostof10%.Theycanusetheirmoneyforseveralpur
poses.Secondly,fromtheexecutiveleveltheemployeesarequalifiedforhomeloans,carloansandoth
ersatacostof8%whereitisaround15%forthecustomers so it an
extrabenefitsconsumedbytheemployees.
MedicalFacilities:
ThemedicalfacilityprovidedbyMTBisquitedifferentfromotherbanks.MTBhastheirownmedicalt
eamtolookaftertheiremployeesincaseofany
medicalassistance.Theyhavetheirnursinghomeaswell.ThereforeemployeesofMTBdonothaveth
eopportunitytoenjoylifeinsurancewhichmeansMTBdoesnotprovideslifeinsurancepoliciestothee
mployees.
16
Welfare Funds:
Everyyear200takaforeachemployeeisdeductedtocountintheemployeewelfarefund.Themoneyin
ducedfromthewelfarefundisusedforthewelfarefortheemployeeswhentheyare
introubleorinemergency.Thismoneyistotallydistributedtotheemployeessothattheyfeel
safeattheiremergencyperiod.
EarnLeave:
Theemployeeswhocompleteoneyearofservicewithoutanyunusualleave,get30daysforearnleave
in ayear.It means theirpaidequivalent 30 days ofcompensation.
Disability Leave:
Ifanyemployeefacesunusualaccidentorphysicalchallenge,thentheyareprovidedleavegrantedbyt
hecompanywhichiscalleddisabilityleavebutforthisleavethesalaryofthemwill not be deduced
which meansthese arepaidleave.
Maternity Leave:
Maternityleavemaybegrantedbythecompetentauthoritytoanemployeeforamaximumthreemonth
speriodatatime.Thisflexibilityisprovidedconsidering thelabourlawmadebythe government.
This is also a paidleave.
Study leave:
ThereisafantasticopportunityfortheemployeeofMTB.Theemployeeswhoperformextensivelywel
landshowgratitudeofbenefitsthattheycancontributeforthesakeofcompanyareentitledforrecomm
endationtostudy.Generally,theemployeesarerecommendedtoget3(three)yearspaidleavefortheirs
tudiesbutalltheemployeesdonotgetthisadvantagebecauseitisforthosewhoarereallyhighperformer
aretoauthorizedtoget thefull payment to continuetheir studies.
17
CompensationManagementPolicyOfMutualtrustbank:
Thereareseveralcompensationpoliciesinanorganization.Compensationisimportantsuchawaythat
withoutafairpolicyinthissector,itisnotpossibletomaketheemployeeparticipateintheirworkeffecti
vely.Mutualtrustbankundertakedifferentlucrativepoliciesregardingthecompensationoftheirempl
oyeessothattheycanmanipulateemployeestohaveaproductiveoutcome.Thepoliciesoverthecomp
ensationtakenbyMTBarediscussedbelow:-
ThemostimportantpolicyofMTBisprovidingthedeathbenefitstotheiremployeestosupport
theirfamiliestorunwith.Itissuchabenefitthatishandovertotheirfamiliesafter the death
ofemployees. Toget thisafterthis
deathemployeenominateapersonofhimtotakethemoneywhichisdonefortheproperdocum
entationandsafetyofthemoney.Duetothisthefamiliesofthoseemployeesfeelcomfortablea
ndsecureafterthedeathoftheirwageearner.Thedeathbenefitvariesaccordingtothedesignati
onandemploymentstatus.Thefollowingchartwillgivetheclearoverviewof severaldeath
benefitsin differentlayers.
ManagingDirector 10Lac
EVP-SVP 8Lac
AVP-VP 7Lac
SO-FAVP 6Lac
AO-JAVP 5Lac
Thereisanotherpolicywhichisprovidingloantotheemployeesatalowerinterestrate.MTBof
theemployeeareoughttopayonly8%interestrateovertheloan.So,the employees can
usethis moneyof theloan fortheir personalwelfare.
18
AnothereyecatchingpolicyofMTBistheirwelfarefund.Itisactuallyundertakenforthewelfa
reoftheemployee’ssothattheycanrunthemselvesinasolventwaywhentheybecomeunable
andphysicallychallenged to work.But
thefactistheyhavetodeposit200takatotheirwelfarefundatendofeachyear.Butthesanctiono
fthemoneyofthewelfarefundisdistributedaccordingtothejobstatusofthejobemployees.
MTBhasundertakendifferentplansoftheemployeeswhoareofagesover60yearsregardingt
hecompensation.Thebasiccompensationpoliciesarenotvalidtotheemployeeswhoareover
60yearsold.Itmeansalltheemployeesgetthecompensation benefits within 60years.
Inaddition,MTB
alsoprovidesfinancialaidstothoseemployeeswhoareenthusiastictoparticipateanycompeti
tiveexamination.MTBbearsallthefeesandnecessaryfinanceofthoseparticularcompetition
s.ForinstanceifanyemployeeeagertoparticipateinCDCS(Certifieddocumentarycreditspe
cialist)whereanemployeewillneed eightythousand taka which is totallybear bythe bank.
Moreover,MTBalsosomepoliciesoverthecompletionovertheseveralcourseslikeJAIBB(J
uniorAssociateoftheIndianInstituteofBankers).Iftheemployeecancompletethefirstpartof
JAIBB,hewillbeprovidedeightthousandtakawhereiftheybecomeabletocompletethesecon
dparttheywillbefundedfifteenthousandtaka.Thesesortsofassistanceencouragetheemploy
eestomakethemselvestomorecompetent to relevant field byundertakingthose
professionalcourses.
19
2
Findings&Recommendation:
Compensationandbenefitswhichareprovidedtotheemployeesaregoodbutshouldbebetterbecausee
mployeesofcertainlevelsaresatisfiedbutnotall.So,MTBshouldincreaseotherbenefitsaccordingtot
heirpromotionandefforts.Moreover,MTBshouldtrytoincreasecompensationandbenefitsaccordin
gtomarketstandardanalysis.OnethingIliketomentionthatMTBdoesnotprovideanylifeinsurancep
olicywhichIhavecometoknowwhileworkingthere.Theabsenceoflifeinsurancemaydiscouragethe
employeestosettlethere.Therefore,Ithinktheycanintroducelifeinsurancepolicytotheiremployeess
inceother organizationofsimilarfieldhavetheirlife
insurancepolicy.IntermofpromotionMTBonlyfocusestotheincrementofthesalary.ButIthinkitwo
uldbebetterandsatisfactoryfortheemployeeiftheygetotherincentivesandbenefitsalongwiththesal
arywhentheyarepromoted.ItisdiscouragetheseniormostemployeestocontinuetheirworkatMTBd
uetothepolicyofnotgivingcompensationbenefits60agesaboveemployees.Therefore,Ithinktheyca
n reviewthis policyconsideringfor thejob satisfaction of senior level employees.
3
Conclusion:
IamfortunatethatIwasgiventheopportunitytoworkinHRdivisionofMTB.Ithinkitisagreatpolicyof
BRACUniversitytomaketheinternshipprogrammecompulsoryforthegraduation.AsIhaveworked
threemonthsinoneofthelocalleadingbankinBangladesh,IwasabletoknowdifferentHRpractisespe
rformedinthebanks.IalsogettoknowthattheHRpractisesofMTBsignifiesstandardinrelevantfield.
ThebestthingisthatforworkingpracticallyIhavebeenabletohaveaprofoundknowledgeoverthecom
pensation.IcametoknowdifferentcompensationstrategiestakenbyMTBwhichIcanrelatewithmya
cademicknowledge.MTBensuresafaircompensationpolicyforwhichthesatisfactionlevelofemplo
yeeissohigh.Duetothishighjobsatisfactionoftheemployeeregardingthecompensation,theoveralle
mployeeturnoverisquitenegligibleinMTB.FinallyitistomentionthatIwasabletorelateallmyacade
micHRknowledgewiththerealenvironmentwhich isIthink will behighlyhelpful formyfuture
career.
4
Bibliography
1. Dessler,G.(2012). HumanResourceManagement(13th ed.).Pearson.
2. Guirgis,H.E.(2007,February8).DocSlide.RetrievedAugust15,2015,fromDocSlideW
ebsite:http://docslide.us/business/compensation-and-benefit-chapter-1.html
3. (n.d.).RetrievedAugust15,2015,fromMutualTrustBankwebsite:http:
//www.mutualtrustbank.com/