Eigo nu kuni- called "English Country" a japanese newspaper article in late

2006.
Japan- one of the wealthiest nations in the world without aid of english.
May 1898- pinasimulan ng American Military ang Educational Program.
First School Act- provided for free, public and secular education.
English- the sole medium of instruction.
Thomasites- american civilians.
Baldwin's Primer- focuses on an apple.(book)
English- the language to unite the islands that divided mutually on different
languages.
Monolingual- having or using only one language.
CIVIL SERVICE BOARD in 1901- those who had no knowledge of English
would be a little service.
CIVIL SERVICE EXAMINATION- conducted either in English or Spanish.
Anglicization- had implications on the social relations of the time,
strengthening the position of the English-speaking middle class in comparison
with the older Spanish-speaking elite.
November 1936- First Philippine Assembly
1935 Constitution- Congress take steps toward the development and adoption
of a common national language based on one of the existing vernacular
languages.
INL(Institute of National Language)-Agreed that tagalog best suited the need.
Independence was proclaimed in 1946- tagalog changed to Pilipino in 1955.
English and spanish as an official language.
1935 provision- First state-led linguistic nationalist effort.
Economic factors and ineffective Educational policies- main reasons for high
number of school drop-outs.
TWO MAIN TRENDS
1. Language’s pedagogical limitations as a second language.
2. Reactionary-backed linguistic nationalist inclinations.
Monroe Survey- Filipino children’s learning ability through English lagged
behind most of their American counterparts by as much as two and a half
years.
Swanson Survey- the figures for 1960 pupils were even a year behind those
reckoned for 1925.
Department of Education in 1957- English would become the medium of
instruction in all schools throughout the country beginning in grade III.
January 2006- a newspaper article reported that fewer than three percent of
the new college graduates were hired in call centers and other business
process outsourcing (BPO) companies every year.
Pres. Arroyo
Phase one- included the passing of the much criticized Value Added Tax Bill.
Phase two- includes the promotion of the country as the “global center for
outsourcing."
Cyber Services Corridor practically serves as the administration’s superficial
answer to two of its most serious administrative problems.
1.It offers temporary breathing space from the demands.
2. Thousands of jobs are opened, which eases the ever growing rate of
unemployment.
Export Processing Zones (EPZs) and the BPOs- where the call center is
considered as the biggest industry, are two of the vital components of this so-
called CyberServices Corridor.
Executive Order (EO) 210-established the policy of strengthening the use of
the English language as medium of instruction.
House Bills- which were pro-English and pro-Filipino were simultaneously
filed.
Progressive Party-list representatives- filed a bill to strengthen Filipino as the
medium of instruction.
Vinzons Faction- argued for the possibility of a national language made up of
a composite of the many languages of the Philippines.
Quezon Faction- argued for the selection of just one of the languages.
30 November 1937- Quezon proclaimed Tagalog as the basis for the national
language.
Philippines- ranks highest among countries that offer trade services for the
call center industry, owing much to the population’s competitiveness in
English language skills.
Outsourcing- referred to the expansion of firms by purchasing partsof their
products from outside the firm rather than making them inside.
Most call centers in the country are either partly- or fully-owned by foreign
private investors.
Araneta Center’s must be the most distinguishable as it hardly ever underwent
serious renovation since its“Thrilla in Manila” claim to fame in 1976.
Call center- is a centralized office used for the purpose of receiving and
transmitting a large volume of requests done by telephone classified into
inbound and outbound calls.
Inbound call services- cover inquiries, technical help,transcription, complaints,
customer service, support, sales, marketing, and billing.
Outbound services- include telemarketing, advisories, sales verification, credit
and collection, and others.
It is the biggest industry within the BPO which also includes the industries of
medical transcription, software and application development, development of
finance, logistics and accounting, and animation.
“Services globalization” consulting firms emphasize the role of the government
in developing outsourcing competitiveness in the country.
CALL CENTER INDUSTRY- “new economic driver”
“call center finishing schools” under a program called “Training for Work
Scholarships”