Вы находитесь на странице: 1из 3

Tangibility offer

Airtel has announced that it's infrastructure for 3G services is ready and it is only waiting for the spectrum to be made available by the government.
Sanjay Kapoor, chief executive officer for India and South Asia, made this announcement while interacting with media today, on the sidelines of Financial Inclusion 2010,
organized by CII in Delhi.
Airtel is ready with the infrastructure, content and business plan for all the circles it has spectrum for,said Airtel spokesperson.
He  added that 60 percent of Airtel's subscribers are from rural market and iPhone 4will be available in the country by september through Airtel stores.

services 
Airtel  bring you a range of world class services, which make your life a lot simpler and convenient by giving you the flexibility to organize and control your communication needs.It presents an array of services
like Innovative Handsets, Call Conferencing, Call forwarding, Easy Hotline, Additional number line, Short dialing, Caller Line Identification, Time Alarm, Voice Mail, Parallel Ringing and many such services. Its
use, in fact, is limited only by your imagination. The best part is that many of these services are free along with your telephone connection.

Bharti Airtel, a leading mobile service provider in India is Bharti Enterprises' flagship company. According to Forbes Global 2000 list, Bharti
Airtel, India's pioneering private telecommunication service provider, is ranked #826. 
This integrated telecom service provider operates three strategic business units covering 23 telecommunicationcircles. These three strategic
businesses are mobile business, enterprise business, and Airtel telemedia business. Their mobile business comprising fixed wireless and mobile
services is spread over 23 telecom circles, whereas their Airtel telemedia business provides telephone and broadband services to clients in 94 cities.
International and domestic long distance servicesand end to end telecommunication solution for companies are included in Airtel enterprise business. 

Brief history 
Bharti Airtel was established as Bharti Tele-Ventures Limited in 1985. This telecommunication company is a joint stock holding enterprise
headquartered in New Delhi. Bharti Airtel, commonly called 'Airtel' is among largest mobile service operator with a subscriber base of nearly 75 million.
Airtel has a submarine cable landing station in Chennai connecting this South Indian city to Singapore. 

Products and services


Services offered by Bharti Airtel can be classified into:

Mobile services – Based on number of customers Bharti Airtel is largest mobile service operator in India. This company offers mobile services based
on GSM technology. For convenience of its customers Bharti Airtel has both pre- paid and post paid facilities. 
Enterprise business – Bharti Airtel provides integrated services comprising mobile, telephone, broadband, data and connectivity services
internationally as well as nationally for small, medium and large scale enterprises. Its carrier service provides network connectivity through optic fiber
over a distance of more than 35,000 km. Bharti Airtel is a member of South East Asia – Middle East – Western Europe – 4 consortium which includes
15 global telecommunication service providers.
Airtel Telemedia Services – This company offers high speed broadband services through landlines in 94 cities. 

1. NTRODUCTION Airtel (Bharti Airtel Ltd.) Bharti Airtel Limited was incorporated on July 7, 1995 for promoting investments in telecommunications services. Its subsidiaries operate telecom services
across India. Bharti Airtel is India's leading private sector provider of telecommunications services based on a strong customer base consisting of 50 million total customers, which constitute, 44.6 million mobile
and 5.4 million fixed line customers, as of March 31, 2007. Airtel comes to us from Bharti Airtel Limited - a part of the biggest private integrated telecom conglomerate, Bharti Enterprises. Bharti provides a range
of telecom services, which include Cellular, Basic, Internet and recently introduced National Long Distance. Bharti also manufactures and exports telephone terminals and cordless phones. Apart from being the
largest manufacturer of telephone instruments in India, it is also the first company to export its products to the USA. Bharti has also put its footsteps into Insurance and Retail segment in collaboration with Multi-
National giants. Bharti is the leading cellular service provider, with a footprint in 23 states covering all four metros and more than 50 million satisfied customers. SERVICES Airtel Prepaid Airtel Prepaid, the
Ready Cellular Card from Airtel comes to you from Bharti Enterprises, India's leading integrated telecom service provider. Going mobile with Airtel Prepaid is a new way of life. With a host of great features, also
simple to use, Airtel Prepaid makes everything that you dreamt and believed, possible. Total Cost Control You can control your Airtel Prepaid like never before. No more rentals or deposits – simply recharge as
much as you need to from as low as Rs. 10, to as high as Rs. 10,000/-.

2. Service offered
3. Pre activated STD/ISD without deposits or rentals You can now enjoy a pre-activated STD/ISD on your Airtel Prepaid. No more paying deposits or having a
minimum balance in your account to make an STD/ISD call. Hassle-free calls are here to stay!

4. Strong Network Coverage Enjoy complete clarity when calling with Airtel’s world-class technology and unbreakable network coverage that spans over 23 circles across the country.
5. Instant Balance and Validity Enquiry Your account balance is updated on the screen of your handset at the end of each chargeable call. You can also call 123 from your
mobile phone and listen to the voice announcement or simply dial *123#, press 'OK' or 'YES' button and your account balance will be displayed on the screen of your handset.

6. Recharge your Airtel Prepaid Recharging is Easy. The calling value on your card keeps reducing as you make calls or use any other chargeable service. Choose the Airtel Prepaid
Recharge Coupon that’s right for you, from a variety of tailor– made recharge coupons with different denominations, which are available at a number of outlets across your city. Simply follow the procedure
mentioned below, to recharge your phone.

7. Prepaid Roaming Airtel Prepaid comes preactivated with 'National Roaming', so you stay connected no matter wherever you are. You can also send or receive MMS, check your email and
access other GPRS services while roaming in India as you would in your own city. While traveling abroad you can receive calls & send or receive SMS.

8. Other Services Airtel brings you, a wide range of Services that will change the way you communicate. Try them and discover a whole new world of fun and excitement.
9. Call management Services Call waiting, call hold, call divert and Caller Line Identification Presentation – all with your Airtel prepaid connection.
Tangibility offer

10. Voice Mail


When your handset is switched off, or you’re too busy to answer the phone, Airtel Voicemail will answer your calls and record a message. The best part is that there's no extra monthly cost for setting up
Voicemail - you just pay for the phone call when you use the service.

11. SMS (Short Messaging Service) Send messages quickly and easily using text, if it's too noisy to talk or you don't have much time. It's the way to share those interesting one-liners, important
reminders and rib-tickling jokes, with anyone, anytime, anywhere in the world.

12. Subscription Alerts Get regular alerts on news, jokes, business, health and films on your Airtel mobile phone with Subscription Services. SMS <SUB NEWS> to 3333 for News, <SUB
JOKE> for Jokes, <SUB BIZ> for Business News, <SUB SPO> for Sports Alerts & <SUB VAASTU> for Vaastu tips.

13. MMS (Multi-media Messaging Service): Jazz up your messages with pictures, images and video clippings, with MMS from Airtel! To activate MMS on your phone, SMS 'MMS' to 56465 and save
service settings.

14 Airtel Live!
14. Make your mobile the most happening entertainment destination with Airtel Live! Airtel brings you the latest in entertainment and information services, right on your phone!

15. Airtel Live! WAP Services: Download the latest ring tones, games, wallpapers, videos and much more. You can also get news clips, watch live TV and download full songs on you
phone. To get Airtel Live! settings on your phone, SMS 'Live' to 56465 and save the settings that you receive as your preferred connection. Airtel Live! Portal can be accessed from you GPRS enabled phone, by
sending a SMS 'FUN' to 56465.

16. Airtel Live! Voice Services: Just Dial 56465, and name the service. For e.g. say ring tones to download your favorite ring tones. You can also choose a variety of content options
like Live Cricket Commentary, latest National / International News, Movie Reviews or Stock Market Updates.

17. Airtel Live! SIM Services: Access loads of fun content and exciting services like cricket, stocks, on your phone at the touch of a few buttons with Airtel Live! SIM based Services on
your SIM card menu. To download new services on your Airtel SIM, choose the "What's new" option under the "Airtel services" menu.

18. Airtel Live! SMS Services: You can enjoy a host of services by sending a keyword as an SMS to 56465! Choose Astrology /Horoscope, Cricket, Bollywood / Hollywood / Indi Pop
Ring tones. In case you need assistance SMS, Help to 56465.

19. Hello Tunes Tired of that boring old ‘tring tring’ on your phone? Well now when a friend calls, you can make them groove to the hottest new tracks burning up the music charts with Hello
Tunes from Airtel! You get a wide choice of songs in the Popular & New Arrivals categories that are updated regularly. What's more you can directly call the number for your kind of music, e.g. call 678005 for
English New and 678001 for Hindi New. This would directly take you to your favorite artist's Hello Tunes listing. Copy a Hello Tune Get the tune you want, all you have to do is call 55055 and follow the simple
voice instructions to copy your favorite Hello Tunes. Once inside the copy feature, just key in the 10-digit Airtel mobile number you want to copy the Hello Tune from and you get the same Hello Tune assigned
to your number. Gift a Hello Tune Forget gifting chocolates, flowers and greeting cards. Say it with a song instead! Gift a Hello Tune to that special someone. Just call 55055 and choose the song that you want to
gift. Follow the simple voice instructions and key in the 10-digit Airtel mobile number that you want to gift the Hello Tune to. You will get an SMS notification upon successful receipt of that gift. 29

20. Buy Music - Airtel Music Shops Buying your favorite Hello Tune or Ring tone is as simple as recharging your phone with talk time. Simply walk into your nearest Airtel Shop and walk out with
your favorite song. Choose from Bollywood Hits to Indipop Remixes, Hard Rock to Gujrati Garba, Bhajans to Jazz, Bhangra Beats to foot tapping Tamil Hits from a list of more than 18000 songs.

21. Reach us Anytime Anywhere In case you need assistance, dial '121' - our toll-free number, accessible from anywhere in the country, even while roaming. You can also send us an SMS to
121 or mail us at 121@airtelindia.com. *In case of email, mention your mobile no. like, 9810012345, in the subject of the mail for a quicker response. Airtel Postpaid Airtel welcomes you to a vibrant world of
unlimited opportunities. More exciting, innovative yet simple new ways to communicate, just when you want to, not just through words but ideas, emotions and feelings. To give you the unlimited freedom to
reach out to your special people in your special way. 30

22. Easy Billing Enjoy a host of rich features only with Airtel e-bill. Register free on ‘My Airtel’ section and view your monthly bill with call details for last three months. Sort your calls between
personal and official or analyze your usage, at the click of a button. To change your tariff plan call our IVR at 121 and leave a request. Easy Payment Options. Anytime Anywhere You can choose from a host of
convenient payment options only with Airtel. Walk into any Airtel relationship centre and make your payments by cash or credit card. Drop a cheque at any of the drop boxes for making payments or simply log
on to My Airtel section and pay instantly through your credit card. You can also opt for easy payment options like: Standing Instructions You can give us standing instructions to debit your credit card account for
your monthly Airtel bills. All you have to do is fill the Standing Instruction Form and mail, fax it to us or drop it any of our relationship centres. 31

23. Electronic Clearing System Fill an ECS form and mail, fax it to us or drop it any of our relationship centres to directly debit your bank account for your monthly Airtel bill. Pay
while roaming Airtel has introduced 'Anywhere payment' that offers you the convenience of making payments while you roam. Walk in to any Airtel Relationship Centre in the country, make payments by cash or
credit card and enjoy uninterrupted Airtel Services. Credit limit Your pre-set credit limit mentioned on your monthly bill helps you keep your mobile charges in control, keeps track of your usage and ensures that
your mobile phone is not misused. Should you exceed your credit limit, you will be informed via a voice or a non-voice message to make an interim payment and reduce your account balance below your credit
limit. You may also choose to pay us an additional refundable deposit to enhance your credit limit or opt for our convenient payment method of Credit Card Standing instruction .You can also make use of ECS
facility.

24. Strong Network Coverage Enjoy complete clarity when calling with Airtel .It offers you world class technology and unbreakable network coverage that spans over 23 circles across
the country. Long Distance Calling Facility Call long distance calls in India and Overseas with STD / ISD facility on your Airtel phone. Widest Roaming - National and International Airtel's roaming service
allows you to stay connected and use your mobile phone to make or receive calls from almost anywhere in India and also over 160 countries, abroad. GPRS - Roaming Use Airtel Postpaid's GPRS services, while
roaming, to access the internet and office mails (eg. BlackBerry services), from almost anywhere in India and abroad. Say it. In more than just words, with Services from Airtel Airtel brings you a wide range of
Services that will change the way you communicate. Try them and discover a whole new world of fun and excitement. 33

25. Call management Services Call waiting, call hold, call divert and Caller Line Identification Presentation, help you do more with your Airtel Postpaid connection! Conference call You
can hold a teleconference with 5 people simultaneously with Call Conferencing service from Airtel. In fact, you can set up a conference even when the other five are using a landline phone. To know more, call
customer service at 121. Missed call alert A missed call alert is a SMS that you will receive for all the calls that you missed. The SMS will detail the CLI and the time when the call was made. To activate, dial
*135*2# then press the call button and wait for the request to be completed. Voice Mail When your handset is switched off, or you’re too busy to answer the phone, Airtel Voicemail will answer your calls and
record a message. The best part is that there's no extra monthly cost for setting up Voicemail - you just pay for the phone call when you use the service.
Tangibility offer

26. GPRS (General Packet Radio Services) Log on to the internet, with GPRS that allows data transmission at a higher speed. Access e-mails and internet across Airtel's pan-India presence using
'Mobile Office' with your phone or a phone and laptop both. Get the EDGE Browse the internet on your mobile phone with Airtel's EDGE services. Enjoy live TV, enhanced WAP experience and Airtel Data
Cards on our high speed network.  

Вам также может понравиться