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sswot
a sustainability swot
Eliot Metzger, Samantha Putt del Pino, Sally Prowitt, Jenna Goodward,
Alexander Perera
Introduction
The sustainability SWOT (sSWOT) is designed to help drive action and
collaboration on environmental challenges creating real business risks
and opportunities. It helps individuals engage and motivate colleagues—
particularly those with limited knowledge of environmental issues or
corporate sustainability. Use this guide to work across internal departments,
as well as suppliers, customers, or other stakeholders on strategies to
create and sustain long-term value.
WRI.ORG
SUSTAINABILITY SWOT
(sSWOT)
WEAK-
What are unexpected ways we can apply STRENGTHS NESSES
our strengths to environmental challenges? 5
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sSWOT: A Sustainability SWOT
Jorge Soto, Director, Sustainable Development Kyle Crider, Manager of Environmental Mark Buckley, Vice President,
Brazilian multinational chemicals company Operations Environmental Affairs
and largest producer of thermoplastic resins Owner and operator of 30+ private institutions World’s largest office products company and
in the Americas of higher education located throughout the second largest internet retailer
United States
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bleed off the top left hand
corner of the page.
the dots should line up with
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box to hide the dots.
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sSWOT: A Sustainability SWOT
introduction
Big changes
The concept of sustainability— Sustainability directors want
meeting today’s needs without
jeopardizing the ability of future to demonstrate to colleagues,
generations to meet their needs1—
is penetrating board rooms across customers, and suppliers
multiple industries.2 It is now
discussed in leading business that environmental challenges
journals, like the Harvard Business
Review and the MIT Sloan Manage- are not removed from core
ment Review, as a major driver of
business innovation and competitive business interests.
advantage.3 It is increasingly
influencing business value and
business decisions.4
Sustainability directors from are growing and flocking to cities. practical and compelling framework
companies across multiple sectors By 2030, urban areas will be home to translate environmental chal-
have told WRI they are looking for a to more than a billion additional lenges into risks or opportunities
way to communicate and collaborate people. In that time, there are pro- that their company can act on.
with others on environmental chal- jected to be two billion new middle
lenges. They want to demonstrate class consumers, along with billions Adding an “s” to SWOT
to colleagues, customers, and more low-income consumers, in A sustainability SWOT (or sSWOT)
suppliers that environmental growing markets around the world. provides a new twist on the familiar
challenges are not removed from Meanwhile, today’s technologies strategic analysis framework. It is
core business interests. They need are creating new opportunities. Take a comfortable format for starting a
a means of drawing connections the rapid growth in information, conversation, but it is designed to
to the other trends (for example, computing and mobile communica- help push colleagues into unexplored
economic or demographic changes) tion technologies. These and other territory. It encourages teams to
that business unit managers, senior innovations create new possibilities consider broader connections and
executives, or boards of directors are for disruptive business models, opportunities for collaboration inside
more familiar with. strategies, and partnerships. and outside the company. It chal-
Corporate sustainability champions lenges teams and decision makers
Sustainability connects long-term
are looking for ways to act on these to think about the long-term envi-
environmental and social challenges
changes. They are finding ways ronmental challenges (like climate
with economic priorities (for the
to change internal operations and change or natural resource scarcity)
purposes of this guide, the emphasis
processes to address environmen- that will be creating significant
is on environmental challenges).
tal challenges, minimize costs, and business risks or opportunities in
Companies can look at these
improve productivity. They are the years ahead.
connections for important business
risks as well as opportunities to seeking opportunities to generate Such changes could arguably fit
provide new solutions (see Box 1). new revenue with products and into a traditional SWOT analysis: an
services that create or use cleaner assessment of a company’s internal
Consider the big trends— energy and safer materials, and strengths and weaknesses, in rela-
“megatrends” or “metatrends”— conserve natural resources. They are tion to the external opportunities
that are transforming markets collaborating with others to preserve and threats. However, a study on
and creating new ways to meet and create business value (see Box conducting SWOT analyses with a
customers’ future needs. Populations 2). They have helped WRI create a special emphasis on sustainability
box 1
companies can identify new risks and These can represent risks, as well
opportunities, as well as new ways as opportunities to create new
business thought
of communicating complex issues solutions for the business and leaders: think
to colleagues.5 WRI’s sSWOT adapts the environment. bigger and
and strengthens the traditional
Find a “collaborative edge” by broader to
SWOT by prompting teams to:
leveraging core competencies find risks and
Start with the big picture, then and addressing vulnerabili- opportunities
focus on the firm: The sSWOT ties with partners: The sSWOT
begins with threats and oppor- emphasizes strengths that a The late C.K. Prahalad—who
company already has and those championed the concept of “core
tunities and pushes teams to
a company can build by collabo- competency”—pointed out that
think beyond the company’s four
rating with others (companies, big social and environmental
walls. It emphasizes connections
customers, suppliers, communi- challenges present immense
between environmental chal-
ties). Likewise, it emphasizes untapped market opportunities
lenges and other trends creating
weaknesses that a company can for new products, services, and
big changes in future markets. business models. He urged com-
After starting big, the sSWOT address with other stakeholders
panies to create next practices
analysis narrows to the company (and in some cases, competitors).
since incremental improvements
level by drawing connections Companies which “road-tested” on existing best practices would
to strengths, weaknesses, and the sSWOT note that it creates a not be enough to tackle these
priority action items. “common language” for engaging challenges. Companies should
Think broadly to create new colleagues and a “bridge” for think ahead and think even
value or assess value at risk: thinking about a company’s current bigger:
The sSWOT focuses on how operations and where it needs to be
to be competitive in future markets. Next practices are all about
environmental threats impact innovation: imagining what the
not just the company, but other future will look like; identifying
important stakeholders, like the mega-opportunities that will
arise; and building capabilities to
capitalize on them.6
6 |
box 2 sSWOT: A Sustainability SWOT
Figure 1 | Companies who are profiting from sustainability are more likely to be working with others, including…
A collaborative edge?
Contractors
Industry associations
Governments/policy makers
Suppliers
Customers
0 10 20 30 40 50 60 70 80
Percentage of respondents
Figure 1 adapted from a 2011 MIT Sloan Management Review and Boston Consulting Group survey of nearly 3,000 executives that showed “Harvesters” (companies creating profits
from sustainability efforts) are more likely to take a collaborative approach to environmental challenges.
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sSWOT: A Sustainability SWOT
10 |
sSWOT: A Sustainability SWOT
Identify current or future environ- This is a chance to listen to others. agencies, universities, consultants,
mental challenges and socio- Seek out those who are involved think tanks, NGOs, suppliers,
economic shifts that are changing in day-to-day operations at the customers, or other companies (see
the role of business in society. These company (those on the factory Box 5). Keep in mind that changes
will be intersections where there are floor), as well as those charged with can occur slowly over time, or can
increasing expectations for corporate thinking about long-term market happen quickly and unexpectedly.
stakeholder engagement, transpar- needs (like strategy groups and R&D Find ways to continually monitor and
ency, leadership, and innovation teams). Gather insights from expert update perspectives on big trends
with partners in your value chain. colleagues, as well as government and environmental challenges.
box 4
Illustrative examples of connections between environmental challenges and other big trends shaping tomorrow’s markets.
Innovation and
Technological
Political and Advances
Demographic and Global Economic Regulatory Ex: New
Social Shifts Dynamics Priorities possibilities
Ex: Global Ex: More than 2 Ex: Increasing with more
population to be 9 billion more middle pressure for public, data, sensors,
billion by 2050 (70 class consumers private sector and mobile
percent in cities) by 2030 transparency communication
Reduce green- how to support suppliers, a need to lower regulatory pressure to technology/software to
house gases customers, employees at customers’ greenhouse reduce GHG emissions, track, manage green-
(GHGs); adapt to risk in in areas vulnerable gas emissions/capita disclose climate change house gases; prepare
climate variability, to climate change impacts risks for climate impacts
extremes (sea
level, floods)
Develop alterna- cost pressures on impacts of increasing how to create and share new network solutions
tives for scarce raw materials, energy purchasing power and energy natural resource for managing energy
CONNECTIONS = THREATS AND OPPORTUNITIES
natural resources resources resource consumption data across borders, resources (smart grid)
(energy, materials) industries
Produce food a need to reduce waste: how to manage demand new food labeling how to create new local
without disrupting 1/3 of food produced for meat without requirements distribution systems,
natural systems for humans is lost or degrading soil, depleting reduce waste, increase
(fertilizer impacts) wasted globally a water resources land productivity with
ICT tools
Ensure supply of how to manage water increasing water prices reputational risks in high-efficiency tech-
freshwater (water resource demands; reflecting true value communities where nologies, desalination,
quality, quantity) current trajectory: 2030 and cost freshwater resources climate modeling
demand will exceed are becoming scarcer
supply by 40 percent b
Preserve, restore urban sprawl, develop- how to manage supply valuation and invest- global communica-
ecosystem services ment impacts on critical chain demand for land, ment in ecosystem tion and GIS tools
(natural flood ecosystems (wetlands, forest products; world services for monitoring and
control, natural flood plains) lost forest area equal to managing critical
pest regulation) Costa Rica from 2000- ecosystems
2010 c
Eliminate chemical, concentration of pollu- consumer demand for new disclosure and how to leverage real-
air, water pollution; tion, waste in urban safe, environmentally- manufacturer responsi- time monitoring and
health risks (waste areas friendly products and bility for toxic materials communication tools to
management, services track pollution, protect
toxics) customer health
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sSWOT: A Sustainability SWOT
3. THREATS
(and consequences for Consider where environmental
you and others)
Now, begin to translate insights on
challenges, together with other big
environmental challenges and big trends, may result in costs, changes
trends into the sSWOT framework,
starting with Threats, by asking: in consumer preferences or other
Where are environmental unexpected impacts.
challenges creating broad
threats to future business
value?
box 6
box 8
and best practices are not sufficient
(for solutions from you to meet the scale and pace of the
insights from
and others) problem. For example, comparing road tests:
projected GHG emissions to the
The Threats identified in the sSWOT
reductions science suggests are
are a good place to start looking
necessary in the coming years shows
for new Opportunities. The scale of
an urgent and immediate need for Ecofrotas is a fleet management
today’s environmental challenges
business innovation to reduce GHGs. services company in Brazil,
requires innovation and collective
with a portfolio of fleets that
action by multiple parties across the Consider the business value to create amount to nearly half a million
value chain and beyond. Addressing with others by reducing costs (for vehicles. They recognized a
Threats will involve multiple stake- your company or for customers or growing opportunity to help their
holders and industries. To identify suppliers) or creating new revenue customers switch from gasoline
Opportunities, ask: with innovative products, services, or to alternative fuels, like ethanol,
new business models. particularly as policies emerge
Where is there a growing Consider new possibilities that did
in Brazil seeking to reduce GHG
gap where we and others not exist ten years ago. For example,
emissions from the transporta-
tion sector. They identified op-
can create new solutions more than 5.5 billion people now use
cell phones. Growth in mobile com-
portunities to work together with
customers who share their inter-
for environmental munications is one indication of how est in reducing GHG emissions.
challenges? the world has changed. These are
the types of changes that create new
This included close relationships
with loyal customers, a user-
opportunities for innovative busi- friendly system for paying at the
ness models, products, or services to pump with an Ecofrotas branded
address environmental challenges. corporate card, and an approved
Think about new (or newly afford- Voluntary Carbon Standard
able) technologies that can transform methodology for producing
an industry. carbon reduction credits. Using
the data they have on custom-
ers’ purchases of ethanol, they
can demonstrate GHG reduc-
tions from the fuel switch, and
monetize the carbon reductions
to incentivize customers to buy
more ethanol—if they can find
the right partner(s) to purchase
14 |
box 9 sSWOT: A Sustainability SWOT
insights from
road tests:
Identify opportunities to work closer
with other like-minded companies
Staples used the sSWOT to and develop strategies to reduce
frame a workshop with several
of its large corporate customers. GHG emissions and fuel costs.
The company invited several
major brand companies to share
insights about the big trends
shaping their sustainability
strategies in the coming years.
Staples and its customers shared
many of the same objectives,
including reducing energy use
or adopting clean energy tech-
nologies. They identified oppor-
tunities to work closer together to
share experiences—for example,
from Staples’ efforts to power its
headquarters with 100 percent
onsite renewable energy—and
develop strategies that would
reduce GHG emissions and fuel
costs related to the delivery of
Staples office products.
16 |
sSWOT: A Sustainability SWOT
6. WEAKNESSES
(and risks to address Consider a wide range of partners
together with partners)
Every organization has vulnerabili-
who may face similar risks within
ties, obstacles, risks, or blind spots.
The sSWOT provides an opportunity
and outside your industry.
to highlight others who have a shared
interest in addressing and mitigating
those weaknesses. Ask:
box 11
waste (e-waste) hazards. They insights from
challenges? wanted to find a way to track the
road tests:
ultimate destination of electronic
Start by highlighting factors that put components at the end of their useful
your company at risk as environmen- life. They partnered with the Envi-
tal challenges impact markets. This Sanepar’s sSWOT analysis
ronmental Defense Fund and the
can include risks to operations, repu- pointed out climate change as an
open innovation platform, Innocen-
environmental challenge, which
tation, brand, suppliers, products tive, to put out an open call for ideas.
can create risks or opportunities
and services or employees. It can One of the winning solutions came
on sanitation activities. Looking
include obstacles preventing your from the fresh food industry, which for others who shared those risks
company from supporting customers suggested adapting the system they or opportunities, the team identi-
and communities that face environ- use (to track products like blueber- fied potential partnerships, such
mental threats. It can include data ries) with unique, nested labels that as working with the state electric
or information gaps (for example, will help determine where different utility (which manages water
does your company understand its components end up at the end of the resources for electric generation)
exposure to water risks or ecosystem disposal supply chain. and the meteorological
degradation?). Gather input from institute (which provides climatic
partners on what they see as your Identify specific companies, custom- information for the region). Both
company’s vulnerabilities, obstacles, ers, investors, governments and organizations could face similar
risks, and blind spots. interest groups (civil society, other challenges in the next years
sectors) that would benefit from due to climate change (variation
Consider a wide range of partners action to address identified vulner- in precipitation, temperature;
who may face similar risks within abilities, obstacles, and risks. This intensity of winds, fires) and
and outside your industry. Other could include companies with similar increasing water and energy
industries may have already con- operations, raw materials, custom- needs in growing communities.
fronted and addressed weaknesses ers, or parties working to protect
that your industry is now facing. communities at risk.
EMC, for example, is a leading global
information technology provider
box 12
him/her up at night? of impact and concern for various
insights from
sustainability issues (see example
Identify the three or four insights in Ford’s 2010/2011 sustainability road tests:
most likely to resonate with a senior report, available online).
executive (even if the C-suite is not
the immediate audience). These When presenting the insights, revisit
may be the insights that most clearly the original context for the analysis The sustainability team at Danone
link environmental challenges with (identified in 1. Where to start). Brasil used the sSWOT as a
Showcase the connections to your means of assessing whether their
core business drivers or the perfor-
company’s mission statement, core sustainability plans for the next
mance indicators that an executive is
values or business drivers which five years covered important risks
tracking on a regular basis. Consider
inform executives’ priority lists. and opportunities to innovate.
links to:
They first worked through the
Identify options for strong sSWOT in detail with a core
messengers and explore opportuni- group athat included colleagues
ties to connect with those individu- from R&D and purchasing.
als. It may be that the best person Next they expanded the group
to involve other departments,
including some business leaders
who were familiar with sustain-
ability concepts.
18 |
sSWOT: A Sustainability SWOT
box 13
pilot project as soon as possible is an
pilots and partnerships) effective way to prove a concept, or
insights from
The sSWOT is designed to be learn what needs to be reconsidered. road tests:
thought-provoking, but ultimately
Mid-term: partnerships to
is meant to drive action and change
explore in the next 1-3 years; The team at Sanepar took the
at your company. Execution is the
provide a “bridge” to the future. results from its sSWOT analysis
real challenge. There will be various
Where strong relationships already to organize proposal of strategies
opportunities to act, so at the end of
exist, a company may be able to into the following categories:
your analysis ask:
collaborate with others relatively Address as part of ongoing
quickly and act on insights from the
What can we do (together sSWOT analysis. In other cases, it
activities: insights that can
help inform or reinforce initiatives
with partners) in the may take time to identify the right already underway at the
partners and create a trusting rela-
near-term, mid-term, and tionship. Your company might want
company. This included insights
about the value of engaging
long-term? to work with suppliers, customers, Sanepar’s stakeholders on
or even competitors to develop new changes and challenges affect-
Consider categorizing your insights technologies, inform new policies, or ing the sector. The company is
according to when and how you will create new industry standards (for sharing perspectives with policy
be able to act: example, environmental reporting makers and other sanitation
metrics) that will help prepare the companies, and disclosing
Near-term: next year’s budget company for upcoming challenges information about Sanepar’s
and current operations. It may and shifting trends. Companies (and sustainability strategies and
be that the logical immediate next competitors) in the iron, steel and greenhouse gas emissions.
step is to gather additional input and cement industries are co-investing in Explore new risks and
support from other, more skeptical pilot projects to test low-carbon tech- opportunities: insights where
colleagues or decision makers. For nologies that will help the industry Sanepar can encourage actions.
example, you may want to brief key comply with climate change regula- This included efforts to engage
business units on regulatory action tions in Europe.10 research institutions on climate
that will take effect in your (or your change science and modeling
customers’ or suppliers’) markets in Sanepar identified opportunities and explore partnerships with
the next few years. to collaborate more closely with an organizations that have shared
electric power utility facing similar interests in managing water
Or you may take the insights directly challenges managing common water resources. It also included new
to external stakeholders, like cus- resources and adapting to climate efforts to work with suppliers to
tomers or suppliers. Ecofrotas, change (see Box 13). develop appropriate technology
for example, convened a meeting solutions for GHG management.
of a dozen customers to share the Long-term: investigation,
Search for additional
insights from their internal sSWOT monitoring, or planning priori-
information: insights that
analysis and gather additional input ties for the changing 3-30 years
needed further background
(and build interest) for their low- ahead. This is a deliberately wide research. The team visualized
carbon fuel solutions. time period as companies, depend- items in the context of the sanita-
ing on the industry, may find it tion sector to further investigation
important to highlight insights about into topics like: risks and impacts
impacts that are still decades away. of climate change, emissions
For example, if a future growth mar- trading schemes, appropriate
ket like Indonesia will be exposed to GHG mitigation technologies
significant rising sea levels by 2040, and carbon foot-print analyses.
a company may choose to develop
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sSWOT: A Sustainability SWOT
22 |
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expert reviewers. Unless otherwise stated, however, all the interpretation and findings set forth in WRI publications are those of the authors.
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