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Question 1
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If a person scores a 78 on a test on one day and scores a 79 when retested on another
day, you would most likely conclude that this test is ________.

Select one:
A. unreliable
x B. reliable

C. invalid

D. valid

Question 2
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Dixon Industries adheres to a talent management philosophy. As the HR manager at Dixon,

you should most likely ________.

Select one:
A. frequently assess the online HR Scorecard

B. primarily use recruiters for top executive jobs

C. regularly implement the Markov analysis

x D. continuously monitor workforce planning issues

Question 3
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 Which of the following is the primary advantage of the work sampling technique?

Select one:
A. Applicants can evaluate their own performance.

B. Fine motor skills can be accurately assessed over time.

x C. Applicants find it difficult to fake answers.

D. Employers learn about an applicant's personality.

Question 4
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In most organizations, human resource managers are categorized as ________, who assist
and advise ________ in areas like recruiting, hiring, and compensation.

Select one:
A. line managers; middle managers

B. line managers; staff managers

C. functional managers; staff managers

x D. staff managers; line managers

Question 5
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Which term refers to the integrated process of planning, recruiting, developing, managing,
and compensating employees?

Select one:
A. HR alignment

B. strategic planning

x C. talent management

D. job analysis

Question 6
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An in-house temporary employee is a highly skilled worker, such as an engineer or software

designer, who is supplied for long-term projects under contract from an outside technical
services firm.

Select one:
True

x False

Question 7
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According to surveys of HR managers, which of the following is most frequently verified

during an employment background investigation?

Select one:
x A. references

B. driving records

C. credit ratings

D. age

Question 8
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According to experts, the primary hindrance to a firm's productivity is its inability to ________.

Select one:
A. attain adequate cash and credit
x B. acquire and maintain human capital

C. establish effective manufacturing facilities

D. use advanced accounting controls

Question 9
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Questionnaires developed for the purpose of job analysis are always structured in the form
of checklists so that the information can easily be entered into a database.

Select one:
True

x False

Question 10
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Joaquin records every activity in which he participates at work along with the time it takes
him to complete each activity. Which of the following approaches to job analysis data
collection is most likely being used at Joaquin's workplace?

Select one:
A. interviews

B. observations
x C. diaries

D. questionnaires

Question 11
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All of the following are characteristics of a job posting EXCEPT ________.

Select one:
A. publicizing the open job to employees

x B. indicating the preferred number of applicants

C. listing the job's attributes

D. providing the job's pay rate

Question 12
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What is the first step in succession planning?

Select one:
A. selecting who will fill key positions
x B. identifying and analyzing key needs

C. creating an applicant pool

D. developing the strengths of current employees

Question 13
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Autonomy is the right to make decisions, direct the work of others, and give orders.

Select one:
True

x False

Question 14
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Which of the following motivates most employees over 65 to work?

Select one:
A. overtime payments

B. supportive work environments

C. additional sick days

x D. schedule flexibility

Question 15
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Which of the following terms refers to hiring workers who have criminal backgrounds
 Which of the following terms refers to hiring workers who have criminal backgrounds
without proper safeguards?

Select one:
A. employment malpractice

B. invalid screening

C. improper hiring

x D. negligent hiring

Question 16
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Which data collection method is most frequently used in conjunction with direct
observation?

Select one:
A. survey

B. questionnaire

x C. interview

D. electronic log

Question 17
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Communicating is one of the five basic functions of the management process.

Select one:
True
x False

Question 18
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Studies suggest that employees are more likely to describe their job duties in the form of
simple task statements instead of as ability statements during job analysis interviews.
 Select one:
True

x False

Question 19
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All of the following are ways in which an HR manager most likely assists and advises line
managers EXCEPT ________.

Select one:
A. administering health and accident insurance programs

x B. making strategic business planning decisions

C. representing employees' interests to upper management

D. hiring, training, and evaluating employees

Question 20
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All of the following are the most common reasons that firms decide to globalize EXCEPT
________.

Select one:
A. lower costs

B. to do things better

C. make employees more productive

x D. supervising quality control methods

Question 21
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Transactional HR teams focus on assisting top management in big picture issues such as
developing a firm's long-term strategic plan.
 Select one:
True

x False

Question 22
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What is the first step in the recruitment and selection process?

Select one:
x A. deciding what positions to fill

B. building a pool of candidates

C. performing initial screening interviews

D. performing candidate background checks

Question 23
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To use predictive validation, one administers the test to applicants before they are hired.
The applicants are then hired using existing selection techniques but not the new tests in
development. Later, job performance measures are compared to the test scores under
development.

Select one:
x True

False

Question 24
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________ refers to the tendency of firms to extend their sales, ownership, and/or
manufacturing to new markets abroad.

Select one:
A Gl b li ti
 x A. Globalization

B. Diversification

C. Expansion

D. Export growth

Question 25
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Evidence-based human resource management relies on all of the following types of

evidence EXCEPT ________.

Select one:
A. research studies
x B. qualitative opinions

C. existing data

D. scientific rigor

Question 26
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________ is the process of deciding what positions the firm will have to fill and how to fill
them.

Select one:
A. Recruitment

B. Job analysis

C. Selection
x D. Workforce planning

Question 27
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Which of the following would be the best option for a business that needs to attract local
applicants for hourly jobs?
 Select one:
A. employee referral campaigns

B. college recruiting

C. on-demand recruiting services

x D. walk-ins

Question 28
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With the work sampling technique, applicants are ________.

Select one:
A. asked to submit examples of projects they have completed for other employers

B. given video-based situational interviews to assess their critical thinking skills

x C. tested on their ability to perform several tasks crucial to performing the job of
interest

D. tested on their ability to perform a range of tasks related to several positions in a

firm

Question 29
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Most employers report preferring written references to telephone references because

written letters provide more candid information about job candidates.

Select one:
True

x False

Question 30
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Which of the following best describes how to use a retest estimate to assess reliability?
 Select one:
A. administer different tests to a group of people and compare the range of
collected test scores

B. administer the same test to different people at two different points in time and
compare their test scores at time 2 with the scores at time 1

x C. administer the same test to the same people at two different points in time and
compare their test scores at time 2 with their scores at time 1

D. administer a test with content based on what a person actually needs to know to
effectively perform the job in question

Question 31
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Interest inventories are useful for career planning because they compare the interests of
the test taker to the interests of people in various occupations.

Select one:
x True

False

Question 32
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One of the ________ functions of a human resource manager includes directing the
activities of his or her subordinates in the HR department.

Select one:
x A. line

B. coordinative

C. staff

D. corporate

Question 33
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 Writing a competencies-based job description typically involves compiling a list of job
duties.

Select one:
True

x False

Question 34
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Elliot, a manager at Harwood Publishing, gave a bad reference to a former employee.

Elliot could most likely be accused of ________ if the information is both false and harmful.

Select one:
A. discrimination

B. arbitration
x C. defamation

D. adverse impact

Question 35
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During the job analysis process, the primary purpose of having workers review and modify
data collected about their current positions is to ________.

Select one:
x A. confirm that the information is correct and complete

B. validate the job specification list provided by HR

C. provide a legal benchmark for employer lawsuits

D. encourage employees to seek additional job training

Question 36
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 When using either a trend analysis or a ratio analysis, it is assumed that ________ will remain
the same.

Select one:
A. currency rates

B. staffing levels

x C. productivity levels

D. recruitment plans

Question 37
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________ is the process of acquiring, training, appraising, and compensating employees,

and attending to their labor relations, health and safety, and fairness concerns.

Select one:
A. Organizational health and safety management

B. Behavioral management

C. Labor relations

x D. Human resource management

Question 38
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Firms can predict job performance and employee tenure by analyzing job application
information, such as travel experience and education level.

Select one:
x True

False

Question 39
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 O*NET has become an increasingly popular Web tool for creating and distributing position
analysis questionnaires to employees who are located throughout the world.

Select one:
True

x False

Question 40
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Which of the following is the primary disadvantage of using questionnaires to gather job
analysis information?

Select one:
A. Questionnaires are too open-ended for statistical information.

B. Supervisors are required to verify all collected questionnaire data.

C. Questionnaires are the most expensive method of collecting data.

x D. Developing and testing questionnaires is time-consuming.