Questionnaire

Dear respondent,
I am a student of University of Science and Technology, Meghalaya (USTM) pursuing
Bachelor of Business Administration (BBA) and personally I am doing a topic “A study on
Perception of Investors investing in Life Insurance” as a part of the
curriculum activities.

(A) Personal information

1)Name:
2)Gender: Male Female

3)Age: a) Below 18 years

b) 19-30 years
c) 31-40 years
d) 41-50 years
e) 51-60 years
f) 60 years and above

4) Educational Qualification:

5) 0ccupation:

6) Annual income: a) Less than 100000

b) Rs 100000 to Rs 300000

c) Rs 300000 to Rs 500000

d) Rs 500000 & above

7) contact no.
(B) Questions:
1) Do you aware with Life Insurance?
a) Yes b) No

2) What percentage of monthly salary income do you save?

a) Up to 10%
b) 11 to 20%
c) 21 to 30%
d) Above 30%
3) What kind of investment do you prefer?
a) Short term
b) Long term
c) Both
4) What is the purpose for buying insurance policy?
a) for an old age saving b) family needs
c) time needs d) opposite circumstances
5) When you are buying an insurance policy then your decision influenced by?
a) family b) friends and relatives
c) brand d) advertisement
6) Total number of policies bought?
a) one b) two
c) more than one
7) Mode of payment.
a) monthly b) quarterly
c) half yearly d) yearly
8) State your expectation on investment alternatives by ticking according to its importance.

Expectation on Highly Important Neutral Least Not

investment important important important

Safety
Return
Capital growth
Tax benefit
Company profile

9) What parameters you have looked into the time of buying policy from LIC of India.

Parameter Highly Important Neutral Least Not important

considered important important

Premium
Charges
Policy terms
Rider benefit
Bonus & interest
Accessibility
Company image

10) Are you satisfied with the service of LIC of India?

a) Yes
b) No
11) Give reason for the insuring with LIC?
a) Company profile b) Brand
c) Grievances handling d) Undue delay in claims
e) Public sector f) All of the above
12) What scheme of insurance policy have you taken?
a) Whole life b) Endowment plus
c) Money back d) Pension fund
e) ULIP f) Others
13) Whether you are aware of all details of policy you have from LIC?
a) Yes b) No
14) Satisfaction level towards services offered by LIC?
a) Fully satisfied b) Partially satisfied
c) Not satisfied
15) Do you think that insurance policy is necessity of today’s life?
a) Yes b) No
16) Do LIC have complex formalities?
a) Yes b) No
17) If you buy a new policy would you like to go for LIC?
a) Yes b) No