Procedures

1. Document and Record Control Procedure (Clauses 8.2.1, 8.3 & 8.4)
2. Quality Policy (Clauses 8.2.1 & 8.2.2)
3. Competence, Training and Awareness Procedure (Clause 6.2.5)
4. Addressing Risks and Opportunities Procedure (Clauses 8.5.2 & 8.5.3)
5. Externally Provided Products and Services Procedure (Clause 6.6.2)
6. Facilities and Environment Procedure (Clause 6.3)
7. Equipment and Calibration Procedure (Clauses 6.4.3 & 6.5)
8. Customer Service Procedure (Clauses 7.1.1 & 8.6)
9. Test and Calibration Method Procedure (Clauses 7.2.1 & 7.2.2)
10. Quality Assurance Procedure (Clauses 7.7.1 – 7.7.3)
11. Sampling Procedure (Clauses 7.3, 7.5 & 7.8.5, applicable only to laboratories that do sampling)
12. Handling of Laboratory Test or Calibration Items Procedure (Clause 7.4)
13. Complaint, Nonconformity and Corrective Action Procedure (Clauses 7.9 – 7.10 & 8.7)
14. Testing Report Procedure (Clauses 7.8.2 & 7.8.3, applicable to testing laboratories that write test
reports)
15. Calibration Report and Certificate Requirements Procedure (Clauses 7.8.2 and 7.8.4, applicable to
calibration laboratories that write calibration certificates)
16. Internal Audit Procedure (Clause 8.8.2)
17. Management Review Procedure (Clause 8.9)

https://advisera.com/17025academy/blog/2019/08/30/list-of-mandatory-documents-required-by-iso-
170252017/
 Records

1. List of Internal and External Documents (Clauses 8.2.4 & 8.3.1)

2. List of Types of Records (Clause 8.4)
3. Registry of Records for Detention/Central Archive (Clauses 8.3.2f & 8.4.1)
4. Quality Objectives (Clauses 8.2.1 & 8.2.2)
5. Training Program (Clause 6.2.3)
6. Training Record and Performance Monitoring (Clause 6.2.2)
7. Record of Attendance (Clause 6.2.2)
8. Approval and Authorization Record (Clauses 5.6 & 6.2.5e)
9. Supplier Evaluation and Approval Record (Clause 6.6.2a)
10. List of Approved Suppliers of Products and Services (Clause 6.6.2a)
11. Record of Laboratory Environmental Controls (Clause 6.3.3)
12. List of Laboratory Equipment (Clause 6.4.13a)
13. Calibrated Equipment Record (Clause 6.4.13a)
14. Calibration Record (Clause 6.4.13e)
15. Equipment Maintenance Record (Clause 6.4.13g)
16. Customer Order Review (Clause 7.1.1a)
17. Report of Customer Satisfaction (Clause 8.6.2)
18. Method Verification, Validation and Development Record (Clauses 7.2.1 & 7.2.2)
19. Sampling Plan (Clause 7.3.1) (as applicable)
20. Sampling Report (Clause 7.3.3) (as applicable)
21. Corrective Action Report (Clause 8.7.3)
22. Complaint, Nonconformity and Corrective Action Report Log (Clause 8.7.3)
23. Measurement Uncertainty Record (Clause 7.6.3)
24. Audit Nonconformity Report (Clause 8.8.2d)
25. Internal Audit Report (Clause 8.8.2e)
26. Management Review Record (Clause 8.9.2)

https://advisera.com/17025academy/blog/2019/08/30/list-of-mandatory-documents-required-by-iso-
170252017/