Laurie Root

Elyria , OH , United States ♦ Phone: 1-(440)-657-6718 ♦ Email: swedishfish4748@outlook.com

SUMMARY OF Skills
QUALIFICATIONS Microsoft Office (10+ years)
Bilingual Spanish
Computer Literate (10+ years)
Data Entry
Excel (10+ years)
Customer Service Skills (10+ years)
Communications (10+ years)
Typing 55 WPM
Organizational Skills
Payroll
Clerical Experience
Recruiting
Supervising
Staffing
Receptionist
Schedule Appointments
Marketing
Market Research
Multi-call management
Business sales development

EDUCATION PIERCE UNION HIGH SCHOOL

2001 – 2004 Pierce Union High School - Arbuckle, CA
2001 to 2004

LORAIN COUNTY COMMUNITY Certificate of Completion, Computer Science and Mechanics

2004 – 2008 COLLEGE
Certificate of Completion Computer Science and Mechanics
Lorain County Community College - Elyria, OH
2004 to 2005
High school or equivalent

EXPRESS UNIVERSITY ONLINE LEARNCENTER Certification

2019 – 2019 Certification of Course Completion for Front Office Coordinator Administration/ Professional Staffing
Employment Recruiting Specialist.

EXPERIENCE EXPRESS EMPLOYMENT PROFESSIONALS Lakewood, OH

02/2019 – 11/2019 Front Office Coordinator/ Recruiting Specialist
Responsibilities:
Greeted and assisted all guest through online application and interview process.
Performed all basic administrative duties including manage all incoming and out going phone calls and
emails.
Managed job Descriptions listings, posted across several job boards and social media platforms.
Conducted phone screens to gather candidate information including availability, compensation
expectations, technical skills, team fit, and more.
Managed all applicant flow and consistently performed all employment recruiting.
Conduct interviews for incoming potential employees and ensure they are made aware of contract
policies and meet all of the company requirements before hiring.
Assisted with legal forms and completed on boarding paper records and online records.
Completed final steps to weekly payroll process.
 Assist with filling job orders with qualified associated candidates.
Facilitated confidential discussions between candidates and interview team.
Utilized Quest4 candidate tracking system, used for personal candidate information and interview
feedback.
Conducted drug screening and reference verification.
Accomplishments:
As one of only two team members of a newly owned staffing franchise, contributed to the successful
increase of fulfilled client job orders, as well, as the increase of associate payroll hours.
Managed the company's recruitment social media strategy for branding purposes across multiple
outlets, including Facebook, Twitter, Linkedin, Instagram, and Snapchat, nearly tripling awareness in
less than a year.
Created new Recruitment Tracking System, as well as a system of tracking highest qualified using
Microsoft Excel that contributed to overall quality and efficiency of the staffing job order fulfillment
process.
Achieved continuous success in driving down recruiting costs, while increasing profit by accurately
assessing staffing requirements, and devising hiring approaches that attract high-quality talent and
align with organizational goals.

JOHN G. CLEMINSHAW INC. Elyria, OH

01/2016 – 01/2018 County Real Estate Property Tax Appraiser
Responsibilities:
Gather, verify, and analyze data on residential properties as well as agricultural properties including,
but not limited to, measuring structures, physically inspecting the exterior and interior of buildings,
photographing property, analysis of market sales, and noting architectural quality and intended use of
the property
Evaluating properties to establish market values and property ratings using internal and external
sources.
Data entry and generation of final property and land values that reflect market values for taxation
purposes.
Accomplishments:
In a team of 12, successfully completed the 2018 Real Property Revaluation for Lorain County, Ohio.
Awarded special achievement bonuses for efficiently succeeding scheduled deadlines.
The Lorain County Auditor's Office was presented with the Ohio GIS Best Practices Award in 2018.
Lorain County was the first of 19 counties to submit its valuations for the 2018 Real Property
Revaluation. The county also was the first to receive approval from the DTE.

MAPLE INN Avon, OH

12/2013 – 06/2015 Assistant Manager
Responsibilities
Maintained and monitored inventory, sales reporting, distribution, and product upgrades
Assisted customers by phone regarding store operations, products, promotions, and orders
Accomplishments
Resolution of client conflicts to maintain key accounts
Generated additional revenue through company approved sales techniques
Maintained and monitored inventory, sales reporting, distribution, and product upgrades
Skills Used
Bilingual in English and Spanish
Microsoft Office proficient
Ability to multitask and problem solve in a changing work environment
Ability to train staff employees involving facility procedures, safety codes, and plating techniques
Experience maintaining monthly and annual budgets
 MAPLE INN Avon, OH
06/2010 – 06/2013 Bartender
Responsibilities
Maintained and monitored inventory, sales reporting, distribution, and product upgrades
Assisted customers by phone regarding store operations, products, promotions, and orders
Accomplishments
I was a team member who helped contribute to obtaining the restaurant's state mandated liquor license. I
was also a dependable employee for conflict resolution of customers, as well as, loss prevention
monitoring within the company.
Skills Used
Bilingual in English and Spanish
Microsoft Office and other various technology
Ability to multitask and problem solve in a changing work environment
Ability to train staff employees involving facility procedures, safety codes, and plating techniques
Experience maintaining monthly and annual budgets

CHEESECAKE FACTORY Westlake, OH

12/2008 – 11/2009 Server/Hostess
Responsibilities
Greeting customers to the restaurant
Serving customers in a polite and timely fashion
Prepare serving areas for convenience of customers
Accomplishments
I was a cooperative team player that was of assistance to customers, as well as, coworkers for the
company.
Skills Used
Communication
Organization
Following company protocol for all business practices

CARIBOU COFFEE Avon, OH

02/2007 – 11/2008 Sales Associate
Responsibilities
Meeting and greeting customers
Monitoring of profit obtained by the business
Cooperated with other team members to ensure corporate and customer satisfaction
Accomplishments
Successfully followed company guidelines that ensured customer satisfaction, as well as, corporate
satisfaction.

SKILLS KEY Accounts

Sales Associate
Sales Techniques
Satisfaction
Associate
Recruiting
Recruitment
Staffing
Appraiser
BEST Practices
Staffing
Operations
Recruitment
Staffing
Payroll