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BE HAPPY…
.(the way you
ACT)
BE PERSISTENT…
(the way you
WORK
)
BE CREATIVE…
(the way you
THINK
)
Before you embark on the next 28 days, let’s examine a few terms that may
be familiar to you and adjust the way we will use them. In order to be
successful in your business and in your life, you need to ACT, WORK, and
THINK differently than the rest of the world.
BE HAPPY
People view happiness as something they feel. They think happiness is an
emotion. I don’t buy that, and neither should you. Happiness is a choice.
Happiness is an action. Successful people choose to look within, evaluate the
situation, and take action. Happiness isn’t something you find. Happiness is
something you choose. Take action and
BE HAPPY
.
BE PERSISTENT
Don’t stop. Don’t give in. Do the hard work that produces results. Success is
rarely achieved by a single massive action. Successful people become so
because they buckle down and show up EVERY. SINGLE. DAY. They practice
doing the little things, the things that require discipline. When you are faced
with a mountain to climb, start that journey with a single step, and follow it
with another, and another, and another. Do the work and
BE PERSISTENT
.
BE CREATIVE
Creativity is a funny thing. People associate creativeness with being an artist
or designer. Creativity is much much bigger than that. If you can think your
way out of a problem, then you are creative. If you can make sense of the
chaos, then you are creative. Some creative people use paint and canvas to
express their talents, but your creativity is expressed by your service to your
clients, the work you perform, and the way you run your company. Think
differently and
BE CREATIVE.
The work you perform over the next 28 days will streamline your business,
reduce your paperwork, and provide you with new information. You will gain
a greater perspective on potential possibilities and how to achieve your goals.
This action guide will take you step-by-step and teach you the tools and
techniques your business needs to increase profitability and enhance
productivity.
COUPLE THINGS YOU NEED TO KNOW:
1.
This ebook is a companion action guide to my online course
The SKILLED
TRADE | SOUND BUSINESS Project
(release date June 2016). Throughout T
he
Paperwork Punch List
, I make reference to specific modules within the online
course so you can take a deep-dive approach to making the techniques I teach
work for your business. If you are interested in taking the online course,
go
here
and sign up for
The SKILLED TRADE | SOUND BUSINESS Project
(release date June 2016). That said, I’ve written this action guide in a way that
you can still get incredible value and results by taking the steps without taking
the online course. My objective with this guide is not to sell you an online
course, but to help you enhance the way you run your business. So read on
and have fun!
2.
I recommend you print this action guide and take it one day at a time,
checking off your progress as you go. Sure you could read this action guide
real quick today and assume you know it all and move on with your business
and your life as usual - that method won’t make any lasting change . Want to
really start significant change in your business and your life? Really? Commit
to actually completing the assigned tasks, study the methods I present, and
follow the examples one day at a time. Try it out. If you really do the work,
things will start to happen. This action guide was based on my nearly 20 years
experience in construction related businesses and research I performed with
various professionals in the the skilled trades and construction industries. If
you downloaded this action guide from my website
, I’ll send you follow up
emails to help you along the way. If not, you can sign up here
(you can opt
out anytime).
Businesses, especially those in and around the construction industry, can be
exceptionally overwhelming. Many of you are in this very moment -
overwhelmed beyond description. To you, I offer my most sincere empathy.
Please rest assured that you are most certainly not alone, and trust me when I
tell you that there is another way, a better way, to run your business and live
your life.
Most professionals in the trades and construction get into the business
because they love making things with their hands. No one goes into this
business because they say, “I love doing paperwork.” Doing the paperwork
creeps up on you, gets pushed aside for more urgent tasks, or in most cases, is
generally ignored until it turns into an emergency. Operating in this way
produces anxiety, worry, fear, procrastination, confusion, lack of direction,
and, in some cases, shame.
The trick is to systematize your approach to the things that make your
business run and to format these systems so you can utilize the power of the
data within your business to propel it in the direction you intend.
● punch list
- noun
WHY 28 DAYS?
1.
We live our lives in a weekly cycle. Work starts on Monday and ends on
Friday (at least for people that don’t own a business). The weekend starts on
Saturday, and by Sunday evening, we are thinking about all the things we
have to do on Monday morning. You are going to work this into your weekly
cycle because weeks turn into months. Months turn into years, and years
turn into careers.
2.
Research indicates that consistent, daily action toward specific ends in
mind, over an extended period of time, actually creates lasting change in the
chemistry of the brain. Neural pathways that affect thought patterns and
behavior are altered by consistent focus on and practice toward desired
progress and change. Thus, consistent, focused attention on intentional,
positive and productive thought patterns and behaviors helps our brain
replace old, potentially destructive, thought and behavioral patterns with
healthy, new ways of thinking and being.
You need to be willing to change the way you act, work and think over the
next 28 days. If you tried to implement all these tactics in a shorter time
period, you wouldn’t reach the depth required to make a lasting change. If the
time period was extended, then you might not think you have the time to
commit to completing this action guide.
Four weeks. If you focus, then that’s all it will take to make a change. You can
focus for 28 days.
The action guide is split into (4) one-week modules. You start each module on
a Monday and complete it on Saturday. Sunday is reserved for reflection,
celebration, and restoration before you start the next module. Use this day to
celebrate the small victories along the way. Plan a date with your significant
other, start reading that book that is collecting dust, talk a walk, or just quietly
visualize what you are going to achieve each week.
You can do this. The next four weeks will fly by. You might as well make
them count.
● You will increase the value of your time and change your view of FREE
ESTIMATES
● You will understand the power of the written word
● You will start providing written proposals for all your work
● You will use learn new online tools to make your documentation control
more efficient
● You will learn the difference between Markup and Margin and how to
use them
● You will develop Project Ledgers to track your job costs
● You will learn how to easily track your labor costs per project
● You will start developing your own estimating system
● You will learn how to tie your project ledgers to your invoicing
● You will learn how to develop a billing summary for each of your
projects
● You will develop an invoicing system that ties to your proposals
● You will start developing labor budgets
● You will start projecting a budget for next quarter, next year, and
beyond
● You will face obstacles
● You will face successes
● You will get clarity
● You will get real
● You will get things done.
● You will change your future.
. DAY 1 (Monday) -
the power of the written word
Your work is only as good as your word, and the words you communicate to
your clients are best understood if they are written down. Taking the time to
write out your proposals will clearly define the scope of your work, set the
price of the work, and communicate the quality you are going to achieve.
❏ Write out the Scope: define the major tasks of the project (lump the
scope items into sections).
❏ Set the price for each section.. Do not show line item pricing for the
individual tasks.
❏ Communicate the Quality for the project.
❏ Commit to preparing a written proposal for your next potential project.
NOTE: Don’t worry if you don’t have a system/software for preparing a
written proposal. We will get into that later this week. Just use what is familiar
to you now, whether that is a word processing document, a spreadsheet, or
even a piece of paper. The point is to get your proposal written down.
. DAY 2 (Tuesday) -
free estimates are not free
. Estimate -
a guess based on experience
. Proposal/Bid/Quote -
a written document that specifies
the Big Three
Many professionals in the trades offer FREE ESTIMATES. They think this
method is so effective that they plaster their trucks and shirts with this
message.
But how many times does a FREE ESTIMATE turn into actual business?
How many FREE ESTIMATES do you have to give before you get a paying
customer?
How much time do you spend each week giving FREE ESTIMATES?
You know what a project will generally cost based on a description of the work
and your experience. You can provide a budget range to your potential client
based on the information they give you. You should be able to do this over
the phone or through email. The estimate you provide should be general in
nature and definitely not written down. Remember, it’s just a guess based on
your experience. If you write it down without knowing
the Big Three
, then you
are providing a proposal for work that has not been clearly defined. This will
cost you time now and money later, and since TIME is MONEY...this will cost
you money now and money later.
Producing FREE ESTIMATES does take your time. Who pays for the FREE
ESTIMATES?
If you use FREE ESTIMATES as a way to gain new business, then you are
charging the very people that you should be rewarding for hiring you. You
reward them with exceptional service and by exceeding their expectations.
Providing exceptional customer service does take additional time. That’s great
if you had extra time, but all your extra time is being spent on running around
giving out FREE ESTIMATES.
You can’t afford to give FREE ESTIMATES and exceptional customer service to
your clients. FREE ESTIMATES cost you time. Time is Money, therefore, FREE
ESTIMATES are not free.
“I shouldn’t give FREE ESTIMATES?! You’re crazy. No one will pay for
an estimate!”
I am not saying that you should charge for estimates. I am saying that you
should only provide an estimate if you have enough information to make a
guess based on your experience. Getting that information from your potential
clients should be quick and easy. If they can give you the information you
need and they agree that your estimate falls within the range of their budget,
then you can discuss how you can work with them to prepare a proposal.
If they can’t give you the information you need (or are not willing to), then
they are just “kicking the tires.” They are not the type of clients you want. Let
your competition have them. You want to focus on clients that value your
experience and your time. These high value clients will gladly pay you for your
time to prepare a proposal to ensure that their projects are successful.
(If you are interested in learning how to develop a system for getting your
high value clients to pay you for your proposal, then let’s talk about how
the online course the SKILLED TRADE | SOUND BUSINESS project can help
you.
SIGN UP HERE
for the online course).
You are probably familiar with the search engine Google, and you may use a
gmail address for your personal and/or business email. Did you know that
your gmail address is just the tip of the iceberg as far as the products that
Google offers?
NOTE: If you are currently using a gmail address for your business email, then
you already have (free) access to the products we will discuss here. If you
don’t have a gmail address, then you can sign up for one
here
. It’s free and
easy. Before you do that, I recommend you investigate using Google Apps for
Work to host your email and other work related products we discuss in this
action guide. You will pay a fee for each user on the account, but well worth it
for all the products to which you have access. One major advantage of using
Google Apps for Work is that you can setup your email to look like this:
“your_nameyour_domain.com”
@
Here’s an article on how to setup Google Apps for Work.
Google Sheets
is a spreadsheet program (similar to Excel) that I have used for
many years with many businesses to track, record, and analyze all the number
crunching required to run a business.
Google Docs
is a word processing program (similar to Word or Pages) that you
can use for all your word processing needs.
Google Drive
is an online storage area for all your files.
All of these Google products are cloud-based and sync with your mobile
device so you can access this information where ever you have internet
access.
If you don’t want to use Google Apps for Work, then you need to make sure
that the products you do use have the ability to be stored in the cloud and
backed up regularly. You may have an existing system of spreadsheets,
documents, and computer based storage that serve you well. If so, great. If
you need to start a system, I recommend that you familiarize yourself with
Google Apps for Work and consider using it going forward.
This action guide will teach you how to setup a custom estimating system and
written proposal for your business using Google products. You will need to
adjust the steps outlined to work with the system you use.
. DAY 4 (Thursday) -
developing your own estimating system
Your estimating system is the heart of your documentation control. How well
you manage your estimates and proposals determines the effectiveness of
your project management. Your ability to manage projects effectively
enhances your profitability.
You may already have an existing estimating system, but based on the
research, this is most likely a pain for you. Your estimating system produces
one thing - a number. Perhaps that number is a price, or perhaps that
number is a quantity. You will learn how to tie your estimates and proposals to
your project ledgers. You will then integrate your project ledgers with your
invoicing. Your invoicing system will then inform your budgeting. Once you
have a clear budget for your business then you can focus on your profits….but
first things first.
If you are currently using an estimating software that serves your needs, then
great. Stick with that system if you want. Make sure that it meets the criteria
that we will review today. If it doesn’t, then consider simplifying your work
and try this method.
http://bit.ly/PPL_Proposal_Template
We will be working with this file for several days. You should bookmark the
link above in your browser so you will have it easily available for reference.
This file is just an example to show you how your custom Project File will look.
This file is a VIEW ONLY file, but you can easily recreate this file in your
spreadsheet.
(If you would like full access to the Project File Template, as well as the
other templates we discuss in this action guide, and how to customize the
templates, then let’s talk about how the online course the SKILLED TRADE |
SOUND BUSINESS project can help you.
SIGN UP HERE
for the online
course).
The PROPOSAL tab is the finished project proposal that you will send to you
client.
The BREAKDOWN tab is where you will build your custom estimate.
The LABOR BUDGET CHECK tab is where you compare the price and
associated labor budget produced by your estimate with your actual labor cost
and price to verify that your estimate is accurate.
The purpose of any estimating system is to accurately and clearly define the
scope of work and calculate the value of that work based on the conditions for
that particular project.
(I have used a simple interior trim project as the example for the Project File
Template, but you can apply this method to any trade or construction
business.)
. DAY 5 (Friday) -
determine your Unit Price or HR/Unit
Depending on the nature of your business, you may price your estimates
based on Unit Pricing or Labor Pricing. If you use Unit Pricing to create your
estimate, then the estimating process is simplified.
You take your Unit Cost X your Markup to determine your Unit Price. This
method works to produce a price, but you won’t necessarily be able to
determine your production rates or Labor Budget. If you pay your employees
based on Units installed, then quality goes out the window.
If you have employees, then you need to know how to estimate their
production time for each Unit in order to achieve the highest profit on your
project and accurately estimate your production schedule.
(If you are a General Contractor and exclusively use sub-contractors, then
you can still use this template to produce your estimates and proposals.
You will need to modify the format of the template slightly, but you can still
achieve the same results.)
Let’s take a look at some of the HR/Unit rates listed in the template.
For example: it takes 1 employee 2.5 hrs to hang and install casing on a Single
Interior Door and 3 hours to do the same for a Double Door.
I would bet that you have a pretty good idea how long it takes for a person to
install each of the items on your Scope. If you have never thought about
estimating in this way, then start developing a list of standard items and the
HR/Unit rates associated with these items. The more you practice thinking
about the time it takes for one person to install an item, the easier estimating
will become. Start thinking of items in your scope, and ask yourself, “How
long will it take one person to _________?”
NOTE: In our example, you will see that the HR/Unit for “Install Crown” is
0.050 HR/Unit for 1 person. Installing Crown is usually a two-man job. The
estimate shows this - 0.050 for 2 people (Crew Size = 2). Depending on how
you build your standard Production Rates, you can input the actual number of
persons it takes to perform a scope item. You can also adjust the Production
Rate to include a 2 person team.
The template calculates the number of Hours for each line item by
multiplying the Production Rate by the # of Units.
. DAY 6 (Saturday) -
defining the base labor rate
You have defined your scope. You have determined the quantities of those
scope items and assigned a Production Rate to each of them. Now if you
apply a Labor Rate to the Production Rate, you will have a value for the work.
This method of estimating uses a Base Rate (see the “Base Rate” of $40.00 at
the top of the page in the BREAKDOWN tab.)
The Base Rate is the hourly rate you would charge to a client for 1 hour of work
“in a perfect world.” Monday, we will discuss how nothing you do happens in
a perfect world, and how you will account for that in your estimate.
The Base Rate is not your costs per hour or your average wage paid per hour
to employees. The Base Rate is the number in your head that you use to
quickly calculate an estimate on the fly when someone asks you, “How much
is that going to cost?”
You do it all the time. When asked that question, you pause and think:
The $50 per hour is your Base Rate. It’s not what you pay Bill, John, or Sam.
It’s not exactly your cost for those 3 guys plus your markup. It’s probably
slightly more than that exact number. It’s your gut feel for what you need to
charge to make the profit you need to make. For just about anyone in the
skilled trades that does high quality work and really serves their clients with
superior customer service, I would imagine that Base Rate is around $40.00
and up.
(If you need help in determining your Base Rate and other costs for your
estimates, then let’s talk about how the online course the SKILLED TRADE |
SOUND BUSINESS project can help you.
SIGN UP HERE
for more
information.)
The Base Rate for the BREAKDOWN tab in the template is $40.00. You can
see that Base Rate is used throughout the estimate, and I suggest you
reference that cell throughout your estimate as well.
The template calculates the Subtotal for each line item by multiplying the
Crew Size by the HOURS and the Labor Rate (which is the Base Rate).
. DAY 7 (Sunday) -
reflect on what you’ve learned
Congrats!
You made it through the first week. Not only have you started to design your
own custom estimating system, but also you have started to act, work, and
think differently. These small changes each day add up over time and before
you know it, you will be viewing your work and your business with a refreshed
sense of clarity. Don’t give up. Keep going. You will be glad you did.
You have only two tasks for today, and they are easy ones.
. DAY 8 (Monday) -
there’s no perfect world
On Day 6, you determined your Base Rate. This is the amount you would
charge per hour for labor in a “perfect world.” You know that there is no such
place. You need to make sure you factor that fact into your estimates.
In the Project File Template on the BREAKDOWN tab, I estimated that it takes
1 person 2.5 hours to install and case a Single Door or 25 man-hours to install
and case 10 Single Doors. But that is just the install. That does not account
for scattering those doors throughout the house, or the setup and breakdown
required. It doesn’t include the carpenter being pulled away for a site meeting
from time to time, or the fact that the door may have some particularly
difficult aspect to the install. You can come up with an endless list of things
that will pull your employees away from the task at hand.
It’s these little things that eat away at your productivity and ultimately, your
profits. You must account for them. You can easily do this by applying
Productivity Factors to all or portions of your scope items. For simplicity sake,
the template shows the Productivity Factors across the board applied to all
items. You can develop your own factors for the scope of work you usually
perform and apply them in any way you see fit. This is a very quick and easy
way to develop an extremely accurate proposal price and labor budget.
Once each factor is determined, enter the factor in the cells at the top of
Productivity Factor field. You can quickly set up a formula in each line item
row to calculate the amount that is added to each line item for the applied
factor. If you don’t need a certain factor for a project, then just make the
factor 0%. In the template, I use a Travel Factor of 0%. This simply means
that the project is located within the normal radius of our work, and I don’t
have to reimburse any employees to travel to the job site. This factor may be
significant if you have to pay employees to travel day-to-day to a job site.
Even though this part of the estimate only calculates the Labor Price for the
estimate, the overall price of the Labor does include the cost of supplies that
are expected as part of a Labor Price. This would include fasteners, adhesives,
saw blades, and other consumables.
Once the Productivity Factors are determined and the additions are
calculated, then the template calculates the
Total
for each line item.
All the line items are then summed for each Phase of the Work. You now
have a custom estimate prepared with two of
the Big Three
documented.
(Don’t worry. We will get the third of t
he Big Three
in a couple days.)
TASKS FOR DAY 8:
(take 30 minutes to complete these tasks)
❏ You don’t have the luxury of working in a perfect world. Make a list of
the items that affect your productivity.
❏ Pick 4 or 5 of these items and assign a % to add to your estimate.
. DAY 9 (Tuesday) -
determining your labor budget
Your custom estimate is complete. Before you prepare your proposal and
send to your client, you need to do one last check. You need to check that
your estimate price and Labor Budget will work together.
The reason you established a Production Rate and a Base Rate is so that you
can determine your Labor Budget based on the Productivity Factors you
applied. (See...it all ties together.)
Here’s an example:
We said that it takes 25 man-hours to install 10 Single Doors in a perfect
world. We accounted for the fact that we don’t live in a perfect world and
added Production Factors to that line item value. The value was determined
on a Base Rate of $40.00/hr. After we applied the Production Factors (which
included Supplies and Travel), we have a value of $1,375.00.
In order to determine the Labor Budget for that line item, we want to make
sure that we DO NOT include the Supplies or Travel Budget. The total
excluding those items is listed in the column “Total w/out Supplies & Travel.”
To determine the Labor Budget for that line item, the template divides the
“Total w/out Supplies & Travel” by the Labor Rate for that line item. This give
us a Labor Budget for that line item of 33.75 hrs.
The template calculates the Labor Budget for each line item and sums them
up at the bottom. For this template example that total is 1167.8 man-hours
(scroll down to the bottom of the page to see the total).
Click on the LABOR BUDGET CHECK tab at the top of the page.
This is where you check and make sure that you are charging enough for the
scope of work to make the profit you need for the personnel you assign to this
job for the estimated production schedule (Labor Budget).
Input the Total Labor Budget from the BREAKDOWN tab in Line (1) on the
Labor Budget Check tab and follow the steps to the right.
Line (6) is where you input the total hourly wages for the size of crew that will
be assigned to this project. In this example the $79.00/hr total wage is:
Line (7) is where you assign the Labor Burden and Markup you require to
determine the Price for that crew per hour.
If you are unsure how to apply the correct Markup to achieve the proper
Margin you need for your business, meet me back here tomorrow. We will go
over those subjects in great detail.
If Line (13) or Line (14) is within an acceptable range for you, then you have
completed your custom estimate and are ready to prepare your proposal. If
these numbers are negative, then you may need to adjust elements within the
BREAKDOWN to reconcile these numbers. (See Notes 1, 2, and 3 at the
bottom of the LABOR BUDGET CHECK tab).
. DAY 10 (Wednesday) -
understanding Markup and Margin
Markup and margin are the most important numbers you need to understand
in running your business. The reason we are going to spend time on them
today is because most people use the terms incorrectly.
Both of these numbers are usually expressed as percentages, and the biggest
mistake people make is using the terms interchangeably.
If my SALES PRICE is $120 and my COSTS are $100, then I just made a
20% PROFIT.”
Did you catch the mistake?
“
I know that 20% is what I should be making on my projects, so I need to add
20% to my COSTS to get my SALES PRICE.”
Based on the statement above, here’s what the equation should be for a 20%
PROFIT MARGIN:
COSTS = $100
PROFIT MARGIN = 20%
SALES PRICE = ______?
MARKUP = ______?
Correct. But you do know your COSTS and your MARGIN. So let’s start with
what we do know.
SALES PRICE = C
OSTS = $100 = $125
(1 - MARGIN) (1 - 0.2)
MARKUP = S
ALES PRICE = $125 = 1.25
COSTS $100
In the INCORRECT example above, if I only add 20% to my COSTS, then I will
only realize a PROFIT MARGIN of 16.67%. I am losing 3.33%, and the
difference between the MARKUP and MARGIN gets further apart the higher
you go.
In the table below, you can see the MARGIN that is produced applying various
MARKUP factors.
1.15 13.04%
1.20 16.67%
1.25 20.00%
1.30 23.08%
1.35 25.93%
1.40 28.57%
1.45 31.03%
1.50 33.33%
You never ADD the percentage of your MARGIN to your COSTS. You always
MULTIPLY your COSTS by the MARKUP factor you need to realize your
MARGIN.
MARKUP is the factor you apply to your COST to get your SALES PRICE.
You must understand this method of calculating your PROFIT MARGIN.
Otherwise, you will never realize the appropriate PROFITS you need to be
making in order to run your business.
(If you are interested in learning how to track the costs and margin for your
business, then let’s talk about how the online course the SKILLED TRADE |
SOUND BUSINESS project can help you.
SIGN UP HERE
for more
information).
. DAY 11 (Thursday) -
preparing your written proposal
Your estimate is complete (BREAKDOWN tab), and you checked your price for
the scope of work against your labor budget (LABOR BUDGET CHECK tab).
Now you are ready to prepare your written proposal.
Refer to the PROPOSAL tab in the Project File Template. This PROPOSAL tab
reflects the information on the BREAKDOWN tab.
The top of the page is where you will list all the pertinent project information
like Project Name, customer, Project Location, Project Type, Date of Proposal,
revision number, and so on. You may want to customize this section to reflect
your branding by adding your logo or any other information that you feels is
necessary.
The main part of the proposal reflects the Scope of Work, Quantities (QTY),
and the Total Price for each Phase or Area of the Project. You want to make
sure you “reference” the cells from the BREAKDOWN tab in each of the cells
in the PROPOSAL tab.
Here’s how you will reference cells FROM the BREAKDOWN tab to the
PROPOSAL tab.
1. Click on the cell in the PROPOSAL tab where you want the information
to appear.
2. Hit the “=” in the highlighted cell on the PROPOSAL tab from Step 1.
3. Click on the BREAKDOWN tab to switch to that tab.
4. Click on the cell in the BREAKDOWN tab that you want to appear on
the PROPOSAL tab.
5. Hit “Enter.”
6. The information that you selected from the cell on the BREAKDOWN
tab will now appear on the PROPOSAL tab in the location where you
selected in Step 1.
DO NOT COPY AND PASTE from the BREAKDOWN tab! If you copy the
Scope from the BREAKDOWN tab, and then paste that into the PROPOSAL
tab, you will place a copy of the text into the PROPOSAL tab cells. If you do
this, then you are placing new text on the PROPOSAL tab. You don’t want
that. You want to “reference” the information on the BREAKDOWN tab to
the PROPOSAL tab. If you reference the information from the BREAKDOWN
tab, then if you need to change anything on the BREAKDOWN tab, it will
automatically be changed on the PROPOSAL tab.
Once you have one cell from the BREAKDOWN tab referenced to the
PROPOSAL tab, then you can copy and paste within the PROPOSAL tab to
quickly populate the remaining information needed.
This will take a little practice, but don’t worry. You will get very fast at this.
(If you are interested in learning how to quickly setup a custom proposal
sheet from your estimate sheet, then let’s talk about how the online course
the SKILLED TRADE | SOUND BUSINESS project can help you. S
IGN UP
HERE
for more information).
TASKS FOR DAY 11: (take about 30 minutes to work through these tasks)
● Practice referencing your Scope Items and Total Phase/Area Price from
your BREAKDOWN tab to your PROPOSAL tab.
● Practice setting up the Project Information area at the top of the
PROPOSAL tab. Customize as needed.
Your written proposal is almost complete. The last item we want to add is the
“Notes” section. You will want to develop a well written “Notes” section for
your Proposal Sheets. This is the CYA portion of your proposal. Here you
should list anything and everything you have assumed, excluded, or included
that could be misunderstood if you don’t state it.
You will find that these “Notes” will stay the same, for the most part, from
project to project. You may adjust, add, or delete certain notes from your
proposal depending on that nature of that particular project. These notes are
not referenced from any other tab, and should be typed directly into the
PROPOSAL tab in the “Notes” section.
Your Proposal Sheet is now complete. Select all the cells in your Proposal
sheet by clicking on one of the cells in the corner of the sheet and dragging
your mouse to the opposite corner. Go to File/Print (or select the Print icon
from the upper left corner). In the Print Settings window, under Options, click
on “Selection”, select the Paper Size (8.5”x11” usually works best), “Fit to
Width” and “Portrait” under the Layout section, and hit “Print.”
Depending on your setup and preference, you can print a hard copy or a pdf. I
recommend printing a PDF. You can then upload that PDF to your Google
Drive and you will have a digital copy of your proposal.
Send the PDF of your proposal to your client, and you’re done. You have an
digital file of your proposal (the PDF) and you have an active version that you
can easily change when needed.
TASKS FOR DAY 12 & 13:
(take as much time as needed over the next couple
of days to familiarize yourself with these tasks)
❏ Prepare your the PROPOSAL tab based on the items you want to show
from the BREAKDOWN tab.
❏ Play around with the formatting - highlights, bold text, etc. to achieve
the look you want for your project proposals.
❏ Put your logo on your Proposal Sheet.
❏ Make a list of Standard Notes that you can easily copy and paste from
sheet to sheet.
❏ Commit to sending out your next Proposal on your new Proposal Sheet.
. DAY 14 (Sunday) -
reflect on what you’ve learned
Wow! You have come a long way in just two weeks. You now have a custom
estimating system that produces a labor budget and a professional looking
written proposal that can easily be updated as the project changes. Pat
yourself on the back, and take a break.
You’re two weeks in and you are changing the way you operate your business
forever. All this work is hard, but you are halfway to the end. It only gets
easier from here on out.
You have only two tasks for today, and they are easy ones.
TASKS FOR DAY 14:
(this is an easy one)
❏ Find a good book and start reading it. Reading is a way to sharpen your
mental capacity. In order to stay mentally sharp, you need to develop
that brain of yours, and reading is a great way to do just that. Get a book
and relax. The business will be there tomorrow. Today is about you.
Find a good chair, and just sit back, relax, and read. (It’s ok if you take a
nap, too).
. DAY 15 (Monday) -
introduction to the project ledger
The research shows that many of you do not have a good system for tracking
not only the costs of your business overall, but also, for individual projects.
The performance of individual projects over a given period of time will
determine the performance of your overall business over that same period of
time. Both areas of your business are linked. You must have a way to track
each project’s costs, profits, and history.
This week you will learn how to organize and track all of the costs, payments,
invoices, and gross profit for your projects in one convenient file - the Project
Ledger.
We will be working with this file for several days. You should bookmark the
link above in your browser so you will have it easily available for reference.
This file is just an example to show you how your custom Project Ledger will
look. This file is a VIEW ONLY file, but you can easily recreate this file in your
spreadsheet.
(If you would like full access to the Project Ledger Template, as well as the
other templates we discuss in this action guide, and how to customize the
templates, then let’s talk about how the online course the SKILLED TRADE |
SOUND BUSINESS project can help you.
SIGN UP HERE
for the online
course).
The PROJECT LEDGER tab contains the entire history of your project from the
initial proposal price to the final gross profit of the job.
The LABOR COST tab is where you track all the labor costs, man-hours, and
tasks performed on the project.
The PROJECT INVOICING tab is where you determine the content of the
invoices that you will send to your clients each billing period.
The BILLING SUMMARY tab is where you create a snapshot of the current
status of the project for the current billing cycle.
The LEDGER DATABASE tab is where you can set up some general
information in a database format that will be used for calculating labor costs in
the LABOR COST tab. This tab can also be used to catalog your Billing Codes
for reference within the project ledger file.
(I used the same numbers from the Project File Template that you reviewed for
last week’s tasks. Although this example is an interior trim project, you can easily
apply this method to any trade or construction business.)
At the top of the page, you will enter your Project Proposal information. You
only need the description of the Area/Phase of Work and the total price for
that section of your Project Proposal. You will also fill in any other project
information as needed, such as, Project Name, Number, Address, etc.
Below the original project proposal information, you can enter any additional
changes to your contract price as changes occur. The total price for your
project will be reflected in the “Total Contract Price” at the bottom of this
section.
The information entered in this upper section of the PROJECT LEDGER tab
will be used to reference information on the PROJECT INVOICING tab.
Most of the information in the “Project History” section is referenced from the
LABOR COST tab. See the column/row descriptions for cell references and
input areas.
In this example, you can see a two-week history of this project. You see the
total price and change orders (ADDs) in the top section. You can see the labor
costs per employee and material costs per vendor/supplier in the “Project
History” section. You also know your gross profit at the end of each week.
Let’s review a few terms that are used on this tab to make sure you know what
information is supposed to go where.
The template shows a description at the top of the column or next to the cell
where the information is referenced or if you need to directly input that
information. This should be pretty straight forward.
There are a couple terms that I use in this template that may need some
clarification. Think of your project as a bank account. Whenever you spend
money on your project, consider this a payment. This could be an actual
payment to a vendor, supplier, or subcontractor. This could be the cost for
materials or even mileage reimbursement paid to an employee for this
project. Basically, anything that is a cost to the project is a “Payment.”
Conversely, an invoice for this project is considered a “Deposit.” You want to
reference your labor costs from the LABOR COST tab for each billing period
first. Enter your other costs by directly inputting them into the cells below the
labor costs. All of your costs are referenced in the “Payment” column. Finally,
you will reference your invoice for the billing cycle on the next row down and
reference the amount in the “Deposit” column.
The Balance for the current row is calculated by taking the Balance from the
previous row, adding the Deposit from the current row and subtracting the
Payments from the current row. You can copy and paste this cell down as
your project progresses, and you will always have a current running balance
for your project. This Balance is the Gross Profit in dollars for your project.
TASKS FOR DAY 16:
(take about 30 minutes to work through these tasks)
❏ Review each section of the PROJECT LEDGER tab.
❏ “Referenced” items are values from other tabs in the file.
❏ “Input” items are values that you will enter directly into this tab.
❏ What is your normal billing cycle for your projects? Does your billing
cycle match your labor time reporting cycle? If these two cycles don’t
match, then determine the frequency you will process your Project
Ledgers.
. DAY 17 (Wednesday) -
tracking your labor costs
Tracking labor cost per project can be tricky at times. If you don’t have
employees, then this day will be pretty quick for you. You still need to study
the information here, but it may not apply directly to your situation if you only
pay subcontractors for your labor.
Let’s assume you have employees. You know what you pay your employees
overall, but how can you determine that cost per project?
You have to start by having your employees track their time per project if that
labor costs is considered part of the Costs of Goods Sold (COGS). Check with
your CPA to determine what is and is not considered COGS.
Don’t worry if you don’t have a system for tracking your employees time per
project. We will cover that later this week. But for now, let’s assume you do
have those labor costs (or time) broken down per project.
Look at the LABOR COST tab in the Project Ledger Template file.
The first column is the date of the billing cycle. This cell will be referenced to
the PROJECT LEDGER tab.
The 2nd column is the name of the Employee. You can set up your LABOR
COST tab to “pull” this information from a database of your employees’
names. In this template file the Employee’s name is “pulled” from the
LEDGER DATABASE tab.
The 3rd column is the Billing Code. This is the code that your employee
records on his/her timecard to tell you what portion of the scope on which
he/she was working. In this template file the BILLING CODE is “pulled” from
the LEDGER DATABASE tab.
The Hours column is where you input the number of hours for that billing
cycle your employee had on that billing item.
The Labor Cost column is the total number of hours that employee had on
that Billing Code for that billing cycle multiplied by the Labor Cost of that
employee.
Example: (look at the first line of the Labor Cost dated 1/1/2016)
Bill Jones worked for 3.5 hours on Billing Code 1000 that week. Bill is
paid $25.00 per hour (See LEDGER DATABASE tab). The Labor Burden
factor for all employees is 1.2.
So… Bill’s Labor Cost is = $25.00/hr x 1.2 x 3.5 hours = $105.00
In order to save time entering in all that information each time on each line,
this LABOR COST tab uses the LEDGER DATABASE from which to “pull” the
information needed to perform the calculation. Creating a system with a
database, is a very quick way to perform the data entry. You can use the
database to create a pull-down menu within your LABOR COST tab for your
Employee names, Cost Rates, Billing Codes, and even some standard notes.
(This action guide doesn’t get into the details of how to perform these types
of spreadsheet functions...we only have 28 days. If you would like to learn
how to setup your own databases, then let’s talk about how the online
course the SKILLED TRADE | SOUND BUSINESS project can help you. S
IGN
UP HERE
for the online course).
. DAY 18 (Thursday) -
tracking your costs
Now that we have the labor costs entered into our LABOR COST tab, all you
have to do is reference the pertinent information into the PROJECT LEDGER
tab, enter in your material and other costs in the PROJECT LEDGER tab, and
then you will have a complete cost to date of your project.
The LABOR COST tab shows you all your labor cost and man hours. If you are
using Billing Codes, then you know your labor cost and man hours per item.
You can use this on your next estimate if you find that installing that item is
different than what you estimated. Real world data in real time.
With a few clicks of the mouse you can run some equations that analyze all
this information. This information is fuel for your business. You can know
EXACTLY what your costs are, how your production matches up to your
proposal, and where you are making money. You can start developing the key
metrics that help you grow your business.
(If you would like help in determining your key metrics, then let’s talk about
how the online course the SKILLED TRADE | SOUND BUSINESS project can
help you.
SIGN UP HERE
for the online course).
Now that your eyes have been opened to what is possible, today’s tasks are
quick and easy.
. DAY 19 (Friday) -
setting up your invoices
The Project Ledger is tracking everything about your project. You are adjusting
upcoming estimates based on this information, and you are starting to make
headway on managing your projects better. But it doesn’t matter how good
your work is. If you can’t get paid for the work, then your work doesn’t have
any value.
Let’s talk about how you make sure your invoicing ties into the work you have
done so far.
The PROJECT INVOICING tab is where you record all your outgoing invoices
(“Deposits”) to your clients. In this example, you can see the invoices for two
weeks. The Original Contract Items are billed based on a percentage of the
work completed, and the ADDITIONAL ITEMS are billed based on an hourly
rate.
The first column identifies the income stream. For this example, I track
“Interior Trim Quotes” separately from the “Interior Trim Materials”. “Billable
Labor” and “Billable Materials” are also tracked as separate income streams.
Identifying your separate income streams is of great value for your business.
If you identify the various ways you make money, then you can track, monitor,
and adjust your business practices in a specific way for a specific income
stream. This ability to react, change, project, and predict will give you the
flexibility to grow your business in a very profitable way. You don’t have to
wait to hear back from your CPA to find out if you made any money. In fact,
CPAs love this system, because they don’t have to unscramble the egg.
You will have 3 Columns in the tab: the Income Stream, Description and
Total. The information for each of these areas is pretty self explanatory. The
last column shows the total for that line item that you are invoicing. There is
an equation in that cell that you can adjust based on the percentage of the
item you are invoicing.
After you have listed all the items for which you are invoicing, and listed their
associated descriptions and adjusted the line item total, then you sum them
all up. You now have your invoice total for those items for that time period.
The PROJECT INVOICING tab is similar to the PROJECT LEDGER tab in that it
shows a history of the invoicing of the project. Each invoice total from this
sheet is referenced to the PROJECT LEDGER tab on its own row, and the value
is placed in the “Deposit” column.
Start with a solid estimate. Turn that into a bomb-proof proposal and use the
scope and prices from that proposal to set up your Project Ledger. Then track
all your costs in your ledger, and tie that to you invoicing procedures. You
have eliminated any possibilities that your invoices won’t match your original
proposal. Sure, there’s a lot of data to input and you will make a few data
entry errors. Those errors will be very minor and easy to catch before the
invoice goes to your client by using the BILLING SUMMARY tab. We will
cover that tomorrow. For now, let’s knock out a couple tasks for today so you
can get back to work.
(If you would like to see step by step process of how to produce all the
information needed for your Project Ledger File, then let’s talk about how
the online course the SKILLED TRADE | SOUND BUSINESS project can help
you.
SIGN UP HERE
for the online course).
. DAY 20 (Saturday) -
the billing summary
We are now going to use the BILLING SUMMARY tab to show you and your
client where the project completion is for each billing cycle.
The BILLING SUMARY tab shows a summary of all the information we have
produced to this point. Now you know what you have completed and what’s
left to do.
The first column in the Billing Summary is a list of the “Scope of Work”. These
items are referenced from the PROJECT LEDGER tab.
The “Contract Price” is also referenced from the PROJECT LEDGER tab.
The next column is the “Billed to Date”. This is the sum total of all the
invoices you have sent for that line item from the PROJECT INVOICING tab.
Each time you produce a new invoice, you add that line item total to the
corresponding “Billed to Date” cell for that line item.
For example: the “Interior Trim: Main Level” has been billed twice
- Once on 1/1/16 for 30% and again on 1/8/16 for 40%. This is a
total of 70%, which is reflected in the “% Billed” for that line item
on the BILLING SUMMARY tab.
The next column calculates the Balance remaining for that line item.
“Contract Price” - “Billed to Date” = “Balance to Finish”
Here’s where the check comes in. The next column is the Math Check. This
column is calculated by taking the “Contract Price” and multiplying by the “%
Billed”. This total should always match the “Billed to Date” cell for that line
item. If not, then you have made a mistake. Most likely it’s in the % Billed.
Make sure your total % is correct. Go back to the PROJECT INVOICING tab
and verify that your billing % is correct. The other place where a mistake
could happen is if you have not added the correct cells in the “Billed to Date”
column. Check and make sure you are referencing the correct cells from the
PROJECT INVOICING tab and have them correct in the “Billed to Date” cell for
that line item.
If the Match Check matches the Billed to Date, then you are good to go.
At the bottom of the Billing Summary page, you sum the columns, and now
you (and your clients) can see the “Total Contract Price”, “Billed to Date”, and
“Balance to Finish”. You can email a pdf of the BILLING SUMMARY tab along
with the invoice (produced by your accounting software) to the client for each
billing cycle. This eliminates any questions as to where you are and what is
left in the project.
Now that you know the “Billed to Date” total on the BILLING SUMMARY tab
and your “Balance” for the project on the PROJECT LEDGER tab, you can
determine your gross profit for the project for this billing cycle.
Having the information is useful and the execution that can accompany it
powerful.
. DAY 21 (Sunday) -
Let me know how you’re doing
You are awesome! You have made incredible progress, and I want to hear
about it. Send me an email (connectshawnvandyke.com) with the SUBJECT:
@
I JUST COMPLETED WEEK 3 of the Paperwork Punch List. Tell me what you
think about your progress and ask me any questions you have.
Or
Tweet: “The #PaperworkPunchList has helped me ________” [FILL IN THE
BLANK]
Or
Connect with me on LinkedIn (h
ttps://www.linkedin.com/in/shawnvandyke
)
and leave a comment
here
.
Or
Take a photo of the cover of this action guide and upload a picture to your
Instagram account, tag me in the photo
(
https://www.instagram.com/shawnvandyke
) and tell me about your
progress using #PaperworkPunchList
Now go enjoy the rest of your day. I’ll see you back here tomorrow.
[ BE HAPPY. BE PERSISTENT. BE CREATIVE. ]
WEEK 4...doing what’s next
. DAY 22 (Monday) -
invoicing software
If you don’t have a CPA, you need to start looking for one. A good CPA will
make you money. You can’t afford to get this stuff wrong.
You have done all the hard work to produce an invoice by working through the
Project Ledger system. Now you are ready to prepare your invoice in your
accounting software.
This is the cloud-based version of Quickbooks and I find it is the best for the
money and quite easy to use.
You will need to contact your CPA or bookkeeper to make sure you have your
account set up correctly. We are only going to cover how to issue your
invoices from QuickBooks online (“QB”).
Assuming you have your QB setup to record all your expenses and accounts
let’s go over how to input and issue an invoice.
On Day 19 you determined your Income Streams. This is where those will
come into play.
You are going to input each of your Line Items from the PROJECT INVOICING
tab into QB to produce your invoice.
NOTE: If you use a Project Numbering system, you will want to set
your customer information like the following:
a. Customer: Jones Custom Builders, Inc. - (this is the client’s
name)
b. Sub-Customer: 16-01 Smith Interior Project - (this is the Project
Number and Project Name
1. Under “Product/Service”, select the Income Stream for the line item
you are entering.
2. Under “Description”, copy and paste the text from the line item from
the PROJECT INVOICING tab.
3. For the “QTY” (quantity), input the percentage that you are billing for
this billing cycle.
4. For the “Rate”, copy and paste the total Contract Amount for that Line
item (this appears on the PROJECT LEDGER tab at the top for the
corresponding line item).
5. The “Amount” will automatically be calculated.
6. Repeat these steps for all the line items for which you are billing.
7. Hit Save. (or Save and Send if you have entered in an email address).
You’re done. You have a completed invoice that matches your Project Ledger,
which was created from your Proposal, which came from your Estimate.
The great thing about doing invoices like this is the classification of the income
stream. When you split your invoices up into various income streams, you can
use the power of QB to analyze all the different ways you make money in
your business.
When you look at your Profit & Loss (P&L) statement, you will now have the
totals for these various services split into categories, and you can use that info
to track, manage, and plan for the future. At any given time, you can quickly
see which income streams are producing what incomes and what percentage
of your overall income is a specific item.
You can develop this system to track anything you want on the income side.
Below are some examples of different income streams for different types of
businesses:
General Contractor:
- New construction
- Remodeling/Renovation
- Service and Repair
- Maintenance
- Specialty Projects
- Materials
Sub-Contractor:
- Interior work
- Exterior Work
- Billable Services (hourly work)
- Homeowner INT/EXT
- Homeowner Service
- Contractor INT/EXT
Sub-Contractor:
- Service and Maintenance
- New Construction
- Remodeling
There are numerous ways you can split out your income streams depending
on how you wanted to track this part of your business. Once you know where
you are making income and how that is tied back to your estimating, you can
start to work on controlling the expenses that influence those income
streams.
(If you are interested in learning how get the most out of using QB for your
business, then let’s talk about how the online course the SKILLED TRADE |
SOUND BUSINESS project can help you.
SIGN UP HERE
for the online
course).
. DAY 23 (Tuesday) -
understanding your P&L report
Now that you have your invoices being entered into your accounting software,
you are going to be able to observe how the money comes in (Income
Streams) and how the money goes out (Expenses).
The one report you should start to get very familiar with is your P&L
statement or your PROFIT & LOSS REPORT.
The reason you might hate anything to do with accounting and bookkeeping is
because you didn’t have a system to track and analyse this stuff. Now you do.
Let’s make understanding your P&L statement easy. P&Ls can be broken
down to this simple formula:
Your P&L statement shows this basic information. You now know your SALES
from your Proposals and your COSTS from your Project Ledger. All you have
to do is determine the additional costs of Overhead (just another category of
Expenses) and you will have a complete understanding of how your business
operates from a financial perspective. It doesn’t have to much more
complicated than that.
TASKS FOR DAY 23:
(take about 10 minutes to work through these tasks)
❏ Read this
article from Entrepreneur.com
❏ Make a list of your Cost of Goods Sold (COGS) or Cost of Services (COS)
❏ Make a list of your additional Expenses (Overhead, General, or
Administrative Expenses)
. DAY 24 (Wednesday) -
projections for the next quarter
The information is starting to flow in and now you are able to produce, track
and analyse all the data with your new system. The next step is to start
looking ahead so you can plan for what’s next.
Think about the next 3 months. What can you accomplish? What did you do
during this time last year? How can you use the information and system you
have to change the next 3 months?
When you use a system like this, then you are freed up to start thinking about
the bigger picture. You need to start training yourself to do the things you
need to do today so that you be the person you want to be tomorrow.
You have stated your number one Goal for the next 3 months. Now you are
going to break that Goal (capital “G”) down into smaller, more manageable
tasks. Let’s call these smaller goals (lowercase “g”).
Example: If your number one Goal is to increase sales by 10% over the next
quarter, then a smaller goal might be “I will make 5 phone calls each Friday for
the next 4 weeks to my best customers and ask them if they have any
projects they need me to price for them.”
. DAY 26 (Friday) -
planning for the future
You have projected where you want your business to be in the near future and
you have set Goals to get there. You have an accountability partner that will
hold your feet to the fire. You are doing the work that very few people do,
and you are moving your business in a direction with a purpose.
Congratulations! You are among the elite of business owners. You are
thriving instead of just surviving. Take a minute to think about where you
started and where you are now.
But don’t stop here. What’s beyond the next quarter, the next year, and the
next 3 years? Make a plan for the future.
If you have followed this action guide to this point, then you have a system in
place to streamline your business. All the mental capital you were wasting in
the whirlwind of your day-to-day duties can now be invested in your
company’s future.
. DAY 27 (Saturday) -
turn your dreams into reality
There’s an old saying that states, “You can’t predict the future.”
I disagree.
The future is what you make it, and here’s how to get started.
Imagine yourself at 85 years old, sitting in your favorite rocking chair, on your
front porch. You know that you have lived more years on this planet than you
have remaining, and you reflect on the people, places, and things you have
experienced in your life.
Read the question below, and then close your eyes and think about it for
several minutes.
As you sit in your rocking chair at 85 years old, what would you regret NOT
DOING in your life?
Seriously...close your eyes and think about that for a few minutes.
Ok. Now write down the things you would regret. Read over that list and
think about which ones you would eliminate if you only had 1 year left to live.
Now look at the revised list, and think about which items you would eliminate
if you only had 1 month to live.
Keep doing this until you have one item remaining. This one thing is your
overarching goal. Start working toward accomplishing that goal today. Don’t
wait.
This is your destiny. Live your life without regrets. Do whatever you have to
do with your business and your life in order to make sure you don’t end up in
that rocking chair at 85 years old with regrets.
You can predict your future by living a life of passion, purpose, and direction
with no regrets. The universe will move when you take action.
. DAY 28 (Sunday) -
celebrate what you’ve done
Way to go! You have dedicated yourself to making your business and yourself
better. The world needs you to succeed.
There are fewer and fewer professionals in the skilled trades. Many of the
professionals that exist today are struggling with their businesses. I want to
help change that fact.
You are important and the work you do is important. Your clients need you to
serve them for years to come and they will gladly pay you very well for the
services you offer.
Thanks in advance. Taking the survey will help me understand where you are
coming from and what challenges you face.
Click
here
to take the survey.
CONTACT INFO:
Don’t hesitate to contact me.
BE HAPPY.
BE PERSISTENT.
BE CREATIVE.
EMAIL:
connect@shawnvandyke.com
INSTAGRAM:
i
nstagram.com/shawnvandyke
WEBSITE:
shawnvandyke.com
LINKEDIN:
linkedin.com/in/shawnvandyke
BLOG:
shawnvandyke.com/blog
FACEBOOK:
facebook.com/svandyke
TWITTER:
twitter.com/svandyke