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119 Cheswick Circle, London, Ontario n6e 3l2 ♦ 519-671-2110 ♦ j_pulitano@fanshaweonline.ca

Marketing and customer service expert skilled at driving home theater sales with demonstrated record of
success over 3+ years of experience. Reliable and enthusiastic with significant background selling diverse
brands, models and types of equipment to meet customer needs. Seek to bring expertise to new marketing
position with room for advancement.

 Loss prevention  Opening and closing procedures
 Home theater knowledge  Strong work ethic
 Sale expertise  Staff training and development
 Product line knowledge  Customer service-oriented
 Skilled problem solver  Customer-oriented

Home Theater Sales Associate, 08/2016 to Current
Best Buy – London, Ontario
 Demonstrated products to customers, answered questions and redirected concerns to promote merchandise
and service sales
 Implemented up-selling strategies such as recommending accessories and complementary purchases to
boost revenue
 Leveraged knowledge of home theater products and companies to educate customers and lock in sales
 Organized products on racks and displays with focus on visual appeal and brand standards
 Stayed up to date on all company promotions, sales and special events to educate customers and drive

Manager , 08/2013 to 11/2016

Little Caesars Pizza – London, Ontario
 Trained and guided team members to maintain high productivity and performance metrics for over 3 years
 Boosted team member productivity by enhancing performance monitoring and instituting motivational
 Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize
workflows to meet any daily demand
 Provided management with feedback regarding employee performance and training needs
 Established and maintained positive work environment to enhance retention and productivity

Cook Prep Cashier, 10/2012 to 06/2013

Mama's Hot Italian Sandwiches – London, Ontario
 Cleaned counters, food preparation areas and equipment with sanitizing spray to prevent cross-
contamination from raw meat and other items for over 8 months
 Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
 Maintained well-stocked stations with supplies and spices for maximum productivity
 Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
 Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash
receptacles and cleaning floors during slow periods

Business Marketing -Co-op
1st year
Fanshawe College - London, ON