Status: Complete

Date: 10-Oct-2018
Score Level: Pass
Score: 68 / 69 ( 98.55% )
Conducted By: Taylor Mann
Confirmation #: A-4990
Summary:

Previous Scores

Template Date Conducted By Score Score Level Status

Loss Prevention Audit 09-Nov-2017 Emily Batres 61 / 66 ( 92.42% ) Pass Complete
H&S Audit 28-Jul-2015 Ian Civitella 490 / 542 ( 90.41% ) Pass Complete
LP Audit 28-Jul-2015 Ian Civitella 62 / 66 ( 93.94% ) Pass Complete

Section Score Summary

Section Score Result

1. 01_People 10 / 10 ( 100% )
2. 02_Process 20 / 21 ( 95.24% )
3. 03_Technology 20 / 20 ( 100% )
4. 04_Health and Safety 18 / 18 ( 100% )

Group Department Scores

Total
68 / 69 ( 99% ) 68 / 69 ( 99% )
Total 68 / 69 ( 99% )  

11 Oct 2018 Page 1 of 6

 01_People

Q# Question Answer Score

1.1 Staff greeting customers Yes 1/1
1.2 Tills are secure. All staff are using their own login credentials. Yes 1/1
Safe kept secure and not on day lock. Smart safes; run contents report and
1.3 Yes 1/1
check all denominations for amounts exceeding the stores set
1.4 Cash drops completed when POS alerts Yes 1/1
1.5 Doors to staff only areas kept closed/secured when not in use. Yes 1/1
Windows clear of unnecessary signage. Spirits not kept near windows or
1.6 Yes 1/1
entrances/exits
1.7 Window stickers program in place. Yes 1/1
1.8 Honesty Pays poster posted in a visible location. Yes 1/1
Store reporting on all types of incidents. Incident reports are being
1.9 Yes 1/1
completed with proper information included.
Emergency Procedure Booklet is kept in a staff only area, is easily
1.10 Yes 1/1
accessible and up to date with current contact information.

11 Oct 2018 Page 2 of 6

 02_Process

Q# Question Answer Score

2.1 Receiving area is tidy and organized. Yes 1/1
2.2 Verified receiving process is followed as per the local markets policy. Yes 1/1
No outstanding orders/transfers. All product should be received in the
2.3 Yes 1/1
system on the date of delivery.
Cycle counts completed as scheduled. All cycle count documentation
2.4 Yes 1/1
including physical count sheets are kept on file for one full quarter.
2.5 Variances posted weekly via Think LP as required. Yes 1/1
Inventory verification. Auditor to complete required category counts. Must be
2.6 Yes 1/1
within +/- 3 variance in each category that is counted.
2.7 Repack boxes labeled with CSPC, description and bottle qty Yes 1/1
2.8 Negative on hands dealt with correctly and consistently. Yes 1/1
2.9 Overstock organized by department and/or category. Yes 1/1
Verify breakage is removed from inventory on a consistent basis. Ex Once
2.10 Yes 1/1
per week.
2.11 Date check 20 items: food, wine, craft beer and liqueurs. Yes 1/1
2.12 Growler kegs are transferred out of inventory upon being tapped. NA 0/0
2.13 Deposit/Pickup books/sheet being filled out properly in proper use. Yes 1/1
2.14 Proper cash handling practices being followed as per policy. Yes 1/1
2.15 Coin order repayments made on date of coin delivery. No 0/1
Comment Coin Orders should be repaid on the day they are received.
Verify store float is counted at the beginning and end of each day. Count
2.16 Yes 1/1
safe contents. Compare amounts to the GL account list.
Verify Smart safes are audited once per week. Results are to be emailed to
2.17 NA 0/0
Cash management.
2.18 Cash variance form completed daily. Yes 1/1
2.19 Verify Transaction Log is completed on a consistent basis. Yes 1/1
2.20 LP checklist completed monthly. Yes 1/1
2.21 Lock and locker log in use when a lock has been issued by management. NA 0/0
Loss of Power Sales Logs printed and available when needed. There should
2.22 Yes 1/1
be a minimum of 10 on hand at all times.
2.23 Visitor sign in form used as required. Yes 1/1
Confirm bag checks are being completed by the staff in area on camera.
2.24 Yes 1/1
Verify via CCTV

11 Oct 2018 Page 3 of 6

 03_Technology

Q# Question Answer Score

CCTV system operational. Store management verifying operation daily and
advising Loss Prevention of issues. DVR contains minimum of 3 month's
3.1 Yes 1/1
recording time and time is correct. CCTV sign off completed for all active
DVR users and submitted to Payroll department.
3.2 CCTV being used appropriately. Yes 1/1
Alarm/Safe/Key Control Log and Alarm call-out list is filled out/has up to date
3.3 Yes 1/1
employee information.
Alarm panel kept up to date (No extra codes in the system).Verify via key
3.4 Yes 1/1
control log
3.5 Entrance enunciator operational (Can be heard through entire store). Yes 1/1
3.6 Roof hatch locked NA 0/0
3.7 Locking display cabinets kept locked and in working order NA 0/0
3.8 All locks in working order. Yes 1/1
3.9 Dual custody safe & till keys kept in safe when not in use Yes 1/1
EAS tags are properly used. Staff responding to alarms as expected/system
3.10 NA 0/0
used appropriately. Tested daily.
Employees trained on PCI Compliance and have read and agreed to the
3.11 Yes 1/1
security policy for the organization.
3.12 Email security (no confidential information sent digitally) Yes 1/1
3.13 Internet usage policy being followed. Yes 1/1
3.14 All lost and found payment cards destroyed by management at end of Yes 1/1
3.15 All USB data storage devices kept secure in the safe. Yes 1/1
3.16 Pin pads attached to tills or secured when not in use. Yes 1/1
3.17 Unauthorized programs not installed on computer systems. Yes 1/1
3.18 All employees use their own credentials to log onto computer Yes 1/1
Bank and Computer passwords kept secured in safe. Till and Manager PC
3.19 Yes 1/1
passwords cannot be recorded anywhere as per PCI.
3.20 No peripheral devices plugged into modem/computer systems/DVR. Yes 1/1
3.21 No credit card information logged anywhere in the store. Yes 1/1
3.22 Pin pad inventory checklist completed daily. Yes 1/1
Licensee/Bush sales accounts are kept up to date. All credit card
authorization sheets with expired card data should be shredded upon the
3.23 NA 0/0
cards expiration date. Verify the credit card information log is in proper use
and that the filling cabinet is locked.
Manual entry disabled on debit/Chase terminals. Manual refund requires
3.24 Yes 1/1
manager password.

11 Oct 2018 Page 4 of 6

 04_Health and Safety

Q# Question Answer Score

Floor is clean/no slipping or tripping hazards. No broken tiles or worn floors.
4.1 Floors are free of glass, cardboard or dirt. Ensure mats are in good condition Yes 1/1
etc
Staff know how to access region specific OHS regulation site and Liquor
4.2 Yes 1/1
Stores OHS policy and procedures
Current Monthly Safety Bulletin posted. Signed acknowledgement bycurrent
4.3 Yes 1/1
staff members completed.
Record retention: Past 2 years for Health & Safety Meeting Minutes, Hazard
4.4 Assessments, Monthly Checklists & Safety Bulletins. All documents being Yes 1/1
completed asrequired.
4.5 Staff know how to access MSDS sheets online Yes 1/1
Health and Safety Board is posted with all required postings. OHS posters,
WCB, hazard assessment, first aid certificates, OHS monthly minutes, PPE
4.6 Yes 1/1
protocol, Lone worker protocol, robbery procedures, monthly bulletin and
any other forms applicable in your region.
4.7 Are missing/damaged ceiling tills being replaced. Check for communication. NA 0/0
4.8 Mezzanine access properly controlled As per Policy. NA 0/0
4.9 Cooler roof not used to store product/supplies. Yes 1/1
4.10 Store has at least 2 Wet floor warning signs. Yes 1/1
First aid kit in easily accessible area and properly stocked. First aid records
4.11 Yes 1/1
being completed as required.
4.12 Are eye wash station(s) in working order and in an easily accessible Yes 1/1
4.13 Is PPE being used, in stock, and easily accessible. Yes 1/1
Controlled WHMIS products are properly stored. Controlled products are
labeled. Only approved cleaning/sanitizing products in use. Controlled
4.14 Products are stored is an appropriate location including products being Yes 1/1
stored on shelves, or in a cabinet. Cannot be stored near where food is
consumed.
Emergency exits are to code and not blocked. If there are issues with the
4.15 Yes 1/1
exits, have the issues been properly addressed.
Emergency exits are designated and well lit. Emergency exit signs are
4.16 Yes 1/1
illuminated and not burnt out. Emergency lighting in working order.
Electrical panels are easily accessible, with a distance of 1 meter (3 feet) on
4.17 Yes 1/1
each side and in front of kept clear.
Fire extinguishers have inspection tag, inspected by Store Manager monthly.
4.18 Yes 1/1
Yearly inspections up to date. Fire extinguisher stickers
4.19 All ladders are in good condition. Yes 1/1
Store Manager and staff are properly trained in forklift, PPJ and/or Wave.
4.20 NA 0/0
Store Manager can produce documentation/certification.

11 Oct 2018 Page 5 of 6

 Inspect all motorized equipment. If equipment is not in use or is in a public
4.21 area, ensure keys are secured and not left with the equipment. Review daily NA 0/0
check are completed.
Is hydraulic loading dock in safe working condition. If not, is it being
4.22 Yes 1/1
addressed. Look for communication.
4.23 All compressed gas canisters are stored properly as per policy. NA 0/0

11 Oct 2018 Page 6 of 6