639 MARUPIT

CAMALIGAN, CAMARINES SUR

(+63)966700615
morozco@gbox.adnu.edu.ph

MA. CYRRA P. OROZCO

PROFESSIONAL OBJECTIVE:
To attain the position as a Customer Service Representative where I can use my understanding of
implementing and improving call center policies to facilitate excellence in customer service provision.

KEY STRENGTHS:
● Verbal and written communication
● Technical skills
● Interpersonal Skill
● Process Improvement
● Ability to keep customer grievance and other information
● Able to do repetitive tasks accurately over a long period of time
● Capable to make and settle on decisions rapidly and appropriately, in light of the company's
procedures, customer service approaches and other circumstances
● Committed to ongoing learning and career development
● Is adaptable to changing situations and has a fervent passion towards learning and has good work
of ethics

PERSONAL PARTICULARS:
Date of Birth: February 21, 2000
Place of Birth: Bicol Medical Center
Citizenship: Filipino
Sex: Female
Father’s Name: Santiago B. Orozco
Mother’s Name: Lolita P. Orozco
________________________________________________________________________

EDUCATIONAL ATTAINMENT:
Tertiary: Ateneo de Naga University
Ateneo Avenue, Bagumbayan Sur, Naga City
S/Y 2018-2019
BS Business Administration Major in Legal Management

Secondary level: University of Nueva Caceres

Jaime Hernandez Street, Naga City
2012-2018

Elementary: Lighthouse Baptist Educational Center, Bagumbayan Sur Naga City

2007-2012
________________________________________________________________________

ACCOMPLISHMENTS:
ELEMENTARY LEVEL:
First Honors
Best in English
Excellence in Word Building
Salutatorian

JUNIOR HIGH SCHOOL:

AWARD IN LEADERSHIP

Senior High School

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