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Drivers of ERM
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Drivers of ERM 2
Abstract
Enterprise Risk Management (ERM), is an approach aimed at reducing the risks faced by
organizations. Ozna Company is accompany that operates in the oil industry and it is based in 20
different countries worldwide. For some time now, the company has been using the ERM to
manage and handle its risks considering it is a multinational company, the ERM is very helpful.
ERM implementation is not that easy however, there has been some drives that have made the
ERM implementation and usage effective and efficient in the company. The drivers are; legal
and regulatory compliance influences, internal audit effectiveness, increased profitability and
earnings, Top Management commitment, credit rating agencies’ requirement, reduced earnings
volatility, Human Resource competency, and reduced costs and losses. The strategic plan of the
company is based in profits maximization and increased productivity. All the above drivers are
in line with the two strategic plan of the company. It is therefore important that companies and
organizations take ERM seriously for the uncertainty of risks can lead to the total collapse of the
business.
Drivers of ERM 3
Drivers of ERM
Introduction
It is every organization’s goal to improve both its performance and its value. Enterprise Risk
holistic level. ERM is aimed at reducing the risks an organization faces (Gates et al., 2012).
ERM is important in helping organizations deal with uncertainties in their business operations
(Altuntas, Berry-Stölzle & Hoyt, 2011). In the current global economic system, organizations are
experiencing and facing more complex risks that are interconnected and devastating. ERM helps
the organizations view the risks as an opportunity that can benefit the business if well studied
and improve the performance and create more shareholder value (Hillson, 2002). An
organization is prone to certain exposures, both external and internal, leading to risk in their
operation, finance, input, legal, tax, market, fraud, human resources among other business
characteristics (Hamptom et al., 2009). Many firms are faced with the challenge inconsistency of
risk management strategies. This makes many not reap the benefits from the ERM program. To
accrue the benefit obtained from implementing an ERM program, the organization must look at
different drivers. This paper will look into an organization and discuss drivers of ERM that are
present in that organization. The importance of each key driver to the organization will be
analyzed, how it aligns to the strategic plan of the organization, and its contribution to the ERM
efficiency.
Ozna organization
Over the last few years risk management has been a key factor in most organizations. At Ozna
Company understanding and managing risk is considered core in their operations. Ozna is an
Drivers of ERM 4
organization that deals with the production of gas and oil. It also does explores, transports,
refines, and markets its produce. Currently, the company is based in 20 countries worldwide.
This company is faced with a lot of challenges ranging from operations, foreign exchange, credit,
interest rates, capacity expansion, health and safety, acquisitions, equity price, and political risks.
With all the possible risks that Ozna faces, it therefore requires that the company comes up with
several mitigations to solve the problems. Aware of all the possible challenges it is prone to,
Ozna Company embraces ERM to identify and address the potential risks methodically. The
utilization of the ERM has helped the organization achieve most if not all its strategic objectives
and goals and Ozna has gained a competitive advantage being one of the dealing forms in the oil
industry. It is necessary that ERM is embedded in the ongoing activities and events of the firm.
The two fundamental elements of ERM that Ozna has followed to the letter are; assessing all
significant risks and implementing the appropriate response to the identified risk. The concept of
risk strategy, appetite, and culture are also implemented into organization, and they show the
determination and attitude of Ozna governance into managing the risks. The management of
Ozna is not left behind either, since they are responsible for the risk architecture and procedure
documentation. From the implementation of ERM into Ozna, certain benefits are evident such
as; the company seems more aware the possible risks it can face and how effectively it can
handle each risk faced. ERM has enhanced the confidence of the company in achieving most of
its goals and objectives, the company is not afraid of coming up with strategic objectives. ERM
has helped the company comply with the legal and regulatory requirements easily, through ERM
the company is aware of the regulatory laws, when they are considered broken, and the legal
consequences. Lastly, Ozna has improved its efficiency and effectiveness in its operation,
Ozna Company is currently doing exemplarily in the market. It can refer partial success to the
implementation of ERM. Recently Ozna carried out an assessment for its ERM effectiveness and
it was found to be effective. One notable strength with the company is that the management and
the board of governance have a strong relationship that enhances their monitoring structure and
speed in taking corrective measures upon realization of a risk. Effective management, speedy
corrective measures, and adequate mitigation are key in assessing the ERM performance
(Hillson, 2005).
They are certain key drives that enhance the effectiveness and efficacy of enterprise risk
management. Effective risk management goes beyond submitting the risks to the board of
governance to the extremes of reviewing and building strengths that can manage the risks and
The key drivers of Ozna Company include; legal and regulatory compliance influences, internal
audit effectiveness, increased profitability and earnings, Top Management commitment, credit
rating agencies’ requirement, reduced earnings volatility, Human Resource competency, and
reduced costs and losses. These drivers are discussed based on why Ozna companies needs them,
how effectively they align to the strategic plan of Ozna, and their contribution to the efficiency
Companies are required to comply with certain laws, polices, and regulations outlined by the
regulatory authorities. Failure to comply with the authorities put the organization into risks. In
many countries the regulatory authorities are exerting pressure on business and organizations to
Drivers of ERM 6
improve on their risk reporting and general management (Kleffner et al., 2003). Most companies
especially the publicly listed companies are also experiencing pressure from laws, regulatory
The legal and regulatory compliance influences is a key driver in the ERM efficacy of Ozna. The
oil industry is one faced with many complex laws and regulations regarding the environment and
the health and safety of the people. Several of the influences are aimed to comply with the
health, environment, and safety of the workers. Another aspect to consider during compliance is
that the regulations differ in different countries. Ozna is based in 20 countries, which have
conversant with all the regulations of the different countries it is based and that they all adhered
to.
As a driver to ERM efficacy, legal and regulatory compliance, aligns itself with the strategic plan
of the organization. The strategic plan of Ozna which is based on the goals and objectives of the
company, is aligned with the potential opportunities the company can get from evading legal
threats and all other threats the company can face from noncompliance. Among the goals of the
company as illustrated in the strategic plan is comply with the legal and regulations from the
regulatory authorities.
Legal and regulatory compliance has contributed to the ERM efficiency through various ways.
With the many compliances Ozna has to oblige, compliances influences has helped it reduce the
legal problems and cases. It has also helped the company improve its operations and safety.
Compliance to rules regarding environment, safety, and health, has the helped the company
contributes to the ERM efficacy through enhancing the public relations of the company
Drivers of ERM 7
(Andrews et al., 2011). Compliance with legal obligations helps a company provide the best in
employment, recruitment, remuneration, compensation, and general and public policies and
benefits (Paape & Spekle, 2011). Lastly, compliance also plays a huge role in employee retention
in the company. Ozna has the tendency complying with all regulations associated with the
employees, which makes them want to remain in the company for longer years. Legal
A company’s top management commitment to risk management plays a vital role in the success
of the company. The support and the commitment of the company’s leadership to the threats,
risks, and operation leads to the implementation of the ERM (Manab & Kassim 2012). It is the
duty of the top level management in providing adequate resources, coming up with an effective
structure, and creation of a risk management culture within the organization. The top level
Ozna Company’s top level management is committed and competent in supporting the
implementation and the operation of the ERM in the company. The top level management works
closely with the board of management to ensure that a risk is identified in time and the correct
response is also given in time. The company has taken the intuitive to factor risk as an integral
part of the company. With the increasingly technology and the company’s worldwide growth, the
company is faced with various complexities and litigiousness. However, the management and the
board of governors ensures that the organization is takes a balance between the risk taken and
those managed. The management understands the strategic advantage of taking risk that can lead
Drivers of ERM 8
to the growth of the company. Ozna’s management has played a key role in the efficacy of ERM
in the organization.
Part of the strategic goal of Ozna is maximization profits and output. The top level management
to risk management aligns with this strategic goal. It through their commitment to risk
management that the company is able to strike a balance between the taking some risks and
The top level management commitment to risk ensures that ERM is effective in the company in
various ways. Ozna’s top level management in association with the board of governors, ensure
that the company does not fall into potential loss areas as a result of risks. The company has a
direct role in managing risks through risk oversight. The management enhances the efficacy of
ERM, by ensuring the company is not subject to risk and that it complies with the established
The success of the company partially relies on the competency of the human resource of a
company. Apart from the technical skill required in the human resource, quick adaptability to
change, effective communication, and interpersonal relationships is also essential for the
company’s risk management. The competency of a human resource is linked to its productivity,
firm value, turnover, survival, and financial returns. Risk mitigation in a company is handled by
the company employees, hence their competence is key as s driver of ERM efficiency (Turkey &
Zaman, 2004).
Ozna has been lucky to have competent employees in all its 20 operating centers worldwide.
This driver is has been important to the organization in two main ways. One is that the human
Drivers of ERM 9
resource understand, they are a major source of risk. They therefore trey to be competent to
avoid risks. The other importance of human resource competency for Ozna is that, the human
resource is necessary in handling risks. Ozna’s human resource competency has thus ensured that
the risks are avoided and if they occur they are handled fast with a lot of efficiency and
competence.
Ozna Company is very focused on its strategic plan which helps it achieve its short, middle
and long term objectives. Action plan is one of the elements of the strategic plan of the company.
It is the responsibility of the company’s human resource to implement the action plan of the
organization. One of the action plan of the company is to avoid risks and mitigate the risks that
occur. Ozna employees understand the business and its goals and objectives.
Employee competency in Ozna has contributed ERM efficacy in various ways. Communication
and team work is the main. The human resource present in Ozna starting from the top level
management to the employee all have a proper communication channel and work together as a
team. When faced with risks, the human resources communicates about it and together come up
with mitigation methods. The employee also collaborate in identifying and preventing
occurrence of risks within the company. Several of the employees are good at coming up with
reaction plans and responses to risks which is part of competency. The human resource
dedication to avoiding risks occurrence and the mitigation of the already occurred risks is a
Internal audit is a common profession in many organizations aimed at assisting the organization
in implementing and improving risk management, governance and compliance. Risk based
Drivers of ERM 10
internal audit ensures that the company complies with regulations of risk assessment, data
management, communications, control environment, and risk monitoring (Badara & Saidin,
2014). There exist a positive association between internal audit and risk management.
Ozna Company has its own internal team of audits. Since it a big company, it should frequently
be evaluated to ensure that all the requirements are set are required. The company has the risk
management program that is used thorough out the branches. The internal audit makes sure that
Ozna branches comply with the risk management program. The internal audit also guides the
company on loopholes that can lead to potential risks. The Ozna’s auditing team is competent
and therefore ensures that the ERM program of the company is met.
Part of the strategic plan of the company is to avoid avoidable risks and ensure that the risk
management program is met. The internal audit ensures that Ozna Company meets all risk
management policies set by the company. During the auditing process the audit team also
identifies other potential risks the company can face in the future and reports to the risk
management team. The audit team on the other hand verifies that the management has identified,
assessed and responded to the risks the company faces. It also checks of the responses to risks is
effective and efficient. Ozna’s audit team also checks that the risk management processes are
Internal audit contributes to the efficiency of the ERM by ensuring that the risk management
processes are well designed and properly working. It also ensures that the management of the
risks classified as key are given top priority in response and effectiveness. Lastly, Ozna audit
team has ensured that the risks reporting and classification is appropriate, complete and accurate.
5. Desire for increased profitability and earnings, reduced earnings volatility, and reduced
It is the goal of every company to earn more profits and maximize their production. Most if not
all the company goals and objectives are aimed at maximization of production and profit as well
as reduction of costs and losses in the short, middle or long run. This desire therefore pushes the
company to take extra caution while handling and managing risks. Occurrence of risks have a
tendency of bringing the company down through financial losses and benefits; an aspect of
volatility. Coming up with risk strategies, risk responses and implementing them is a milestone
in increasing profitability within an organization, reducing earnings volatility, costs and losses
Ozna Company has many 20 branches worldwide that supply to different countries in the world.
It has the company of increased productivity. It operates under the slogan that amount of money
invested into the company has the mandate to yield profits. The desire for the company to
account for all their investment through earning has made the company cautious in taking and
managing risks. Ozna Company also seems to be driven be the desire to reduce earnings
volatility. A company that does not account for its earnings tends to be extravagant in their
miscellaneous expenditure. The company accounts are balanced on a monthly basis to determine
the amount of earnings and to notice the volatile loopholes that earnings could possibly go to.
Implementation of ERM at Ozna is aimed at reducing the adversity of risk in the company. The
desire to increase the company earnings and to avoid the loopholes of volatility increases the
efficiency of ERM. Ozna Company uses ERM as one of the strategies to improve profit, avoid its
volatility, increase sales revenue, and decrease cost as well. The ERM strategy has helped the
company know which profitable fields to prioritize and focus on complying with the set
Drivers of ERM 12
regulations. The company is dependent on risk assessment and management in its major
decisions and projects with the aim of reducing cost and losses as well as increasing the profit
When making huge well thought investment, companies tend to take up loans to increase
their capital to purchase inventory, equipment, or expand operation. Most of the credit
agencies will require the company to provide a creditworthiness from a credible credit rating
Ozna Company has severally in the past taken loans to complete some of its major projects.
For example when the is setting up some of most of its branched huge initial investment is
required, and because the firm cannot exhaust all its earnings on the project, the company
mostly tend to take half the investment as a loan, that it can gradually repay. To qualify for
the loans the company just be credit worth to the borrower. Therefore, creditworthiness is a
requirement and a financial obligation of the borrower to the creditor. Properly managing
risks increases the creditworthiness of the company. To avoid being creditworthiness the
company ensures that all risks all properly handled and managed. Project investment is risks,
which makes the creditor want to confirm that the firm is capable of handling risks to avoid
With the understanding that creditor has to check at the creditworthiness of the company,
Ozna ensures that it handles and manages all its risks efficiently. This therefore enhances the
Conclusion
Drivers of ERM 13
This study is aimed at identifying drivers of ERM at Ozna Company and indicate its
relevance to the company, how well it is aligned with the company’s strategies, and its
contribution to the ERM efficacy. Ozna as a company, has its most of its strategic rotating
around increased production and profit maximization. The identified drivers such as
compliance influences, internal audit effectiveness, increased profitability and earnings, top
human resource competency, and reduced costs and losses have all played a part in
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