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Pricing Guide 2020

1
Contents
Basic banking 4

• Transact

Daily banking 6

• Flexi Account

Full-value banking 10

• Out of Bundle Fees – Gold Value Bundle, Premium Banking, Student Silver, Prosperity,
Gold Graduate and Islamic Value Bundle

• Gold Value Bundle and Premium Banking

Youth banking 15

• MegaU

Student banking 17

• Student Silver

• Gold Graduate

Seniors banking 18

• Prosperity

Islamic banking 20

• Islamic Youth

• Islamic Savings

• Islamic Current Account – Value Bundles

Savings and investments 28

• TruSave, Depositor Plus, Cash Invest Tracker, Club Account, Travel Club,
Investment Club and Grocery Stokvel

• Tax-free Savings

• Money Market Fund

• Call Account

• Investor Plus, Notice Select, Future Plan, TargetSave and Islamic TargetSave

2
Contents
Credit cards 35

• Student, Flexi Core (Transact), Gold and Premium

Home loans 38

International banking 39

Other offerings 42

• Safe custody

• Mobile Banking Lite

Frequently asked questions 43

3
Basic banking
Transact*
Monthly fees
Monthly administration fee R4,90
Monthly subscription fees – Online, Mobile, Telephone Banking No charge
Deposits
Cheque deposit: Branch counter R60,00
Cash deposit: Branch counter R60,00 + R2,00/R100
Cash deposit: Absa ATM R2,00 per R100
Cardless cash deposit: Cash acceptor R2,00 per R100
Cash withdrawals
Branch counter R75,00 + R2,10/R100
Absa ATM R6,00 per R1000
Point of sale (POS) R1,00
Absa-supported ATM R6,00 per R1000
Saswitch ATM/Post Office terminal R11,50 + R2,00/R100
Overseas ATM/POS R75,00
Purchases
Prepaid Top Up for Airtime and Electricity
• Absa ATM, POS, Online, Mobile, Telephone (IVR) R1,50
• Absa-supported ATM R6,00
• Saswitch ATM R11,50
POS – local/overseas(1) No charge
Lotto purchase via an Absa channel R2,50
Account payments and funds transfers
Account payments
• Branch counter R75,00
• Absa ATM R3,50
• Online/Mobile R1,00
• Telephone (IVR) R10,00
• Telephone adviser-assisted R17,00
Immediate interbank payments
• Online, Mobile, Telephone (IVR) R65,00
• Telephone adviser-assisted R72,00
Account verification
• Online R6,50
• Branch R25,00
Debit and stop orders
• Internal debit orders No charge
• External debit orders R3,50
• Stop orders No charge
Funds transfers
• Absa ATM, Online, Mobile, Telephone (IVR) No charge
• Branch counter R75,00
• Telephone adviser-assisted R7,00
CashSend®
• Absa ATM, Mobile, Online R6,00 per R1000

4
Basic banking
Transact*
Balance enquiries
Branch counter No charge
Absa ATM/Absa-supported ATM/POS No charge
Saswitch ATM/Post Office terminal/Overseas ATM R8,00
Online, Mobile, Telephone (IVR) No charge
Telephone adviser-assisted R7,00
Statement fees
Absa ATM ministatement R8,00
Absa CAT terminal full statement R16,00
Branch counter full statement R32,00
Mailed statement R32,00
eStatement (2)
No charge
Stamped statements
• Online R8,00
• Absa ATM R16,00
Transaction history
• Enquiry – Online, Mobile, Telephone (IVR)(3) No charge
• Enquiry – Telephone adviser-assisted(3) R32,00
Archived statements/Tax certificate – Online R8,00 per statement
Copies of statements (per statement)
• Less than 4 months old R32,00
• 4 months or older R75,00
Administration fees
Bank cheque R200,00
Stop payments
• Branch, telephone adviser-assisted R75,00
• Online R32,00
Stop order establishment/amendment fee
• Branch, online, telephone adviser-assisted No charge
Special clearance R200,00
Debit card replacement fee R140,00
Debit card – Face-to-face delivery No charge
Other fees
Notification fee (SMS or email) R0,60
Dishonoured/Returned payment R8,50
Notice of payment or reminders (Online, Mobile, Telephone)
• SMS | Email | Fax R1,25 | R1,25 | R12,00
Absa Online notifications (includes RVN, TVN, logon alert)
• SMS | Email No charge
Declined fee (insufficient funds)
• Absa ATM No charge
• Saswitch/POS/Absa-supported ATM/Overseas ATM/Post Office R8,50
Returned cheque deposit R200,00
Debit orders disputed
• Online before 40 days lapsed No charge
• In-branch before 40 days lapsed R30,00
• In-branch after 40 days lapsed R145,00

* Customers’ accounts that incur credits in access of R5 000 for three consecutive months, will be converted to a Flexi Account.

Notes:
1. An additional currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa.
2. Customers can register for eStatements by logging onto Absa Online and clicking on the ‘Profile’ menu bar and then on
‘Manage eStatements’.
3. An additional fee of R2,00 is applicable if request is emailed or R12,00 for fax.

5
Daily banking
Flexi Account

Flexi Account
Pricing options
Seniors Rebate Banking minimum balance(1) R5 000
Monthly fees
Monthly administration fee R29,00
Monthly subscription fees – Online, Mobile, Telephone Banking No charge
Deposits
Cheque deposit: Branch counter R60,00
Cash deposit: Branch counter R60,00 + R2,00/R100
Cash deposit: Absa ATM R2,00 per R100
Cardless cash deposit: Cash acceptor R2,00 per R100
Cash withdrawals
Branch counter R75,00 + R2,10/R100
Absa ATM R2,00 per R100
Point of sale (POS) R2,00
Absa-supported ATM R6,00 + R2,00/R100
Saswitch ATM/Post Office terminal R11,50 + R2,00/R100
Overseas ATM/POS (2)
R75,00
Purchases
Prepaid Top Up for Airtime and Electricity
• Absa ATM, POS, Online, Mobile, Telephone (IVR) R1,50
• Absa-supported ATM R6,00
• Saswitch ATM R11,50
POS – local R4,00
POS – overseas (2)
R4,00
Lotto purchase via an Absa channel R2,50
Account payments and funds transfers
Account payments
• Absa ATM R10,00
• Online, Mobile, Telephone (IVR) R10,00
• Branch counter R75,00
• Telephone adviser-assisted R17,00
Immediate interbank payments
• Online, Mobile, Telephone (IVR) R65,00
• Telephone adviser-assisted R72,00
Account verification
• Online R6,50
• Branch R25,00
Debit and stop orders
• Internal debit orders No charge
• External debit orders R10,00
• Stop orders No charge
Funds transfers
• Absa ATM No charge
• Online, Mobile, Telephone (IVR) No charge
• Branch counter R75,00
• Telephone adviser-assisted R7,00
CashSend®
• Absa ATM R2,00 per R100
• Online, Mobile R2,00 per R100

6
Daily banking
Flexi Account

Flexi Account
Balance enquiries
Branch counter No charge
Absa ATM No charge
POS No charge
Absa-supported ATM No charge
Saswitch ATM/Post Office terminal/Overseas ATM/POS R8,00
Online, Mobile, Telephone (IVR) No charge
Telephone adviser-assisted R7,00
Statement fees
Absa ATM ministatement R8,00
Absa CAT terminal full statement R16,00
Full statement: Branch counter R32,00
Mailed statement R32,00
eStatement(3) No charge
Stamped statements
• Online R8,00
• Absa ATM R16,00
Transaction history
• Enquiry – Online, Mobile, Telephone (IVR)(4) No charge
• Enquiry – Telephone adviser-assisted(4) R32,00
Archived statements/Tax certificate – Online R8,00 per statement
Copies of statements (per statement)
• Less than 4 months old R32,00
• 4 months or older R75,00
Administration fees
Bank cheque R200,00
Stop payments
• Branch, telephone adviser-assisted R75,00
• Online R32,00
Stop order establishment/amendment fee
• Branch, online, telephone adviser-assisted No charge
Special clearance R200,00
Debit card replacement fee R140,00
Debit card – Face-to-face delivery No charge

7
Daily banking
Flexi Account

Flexi Account
Other fees
Notification fee (SMS or email) R0,60
Dishonoured/Returned payment R8,50
Notice of payment or reminders (Online, Mobile, Telephone)
• SMS | Email | Fax R1,25 | R1,25 | R12,00
Absa Online notifications (includes RVN, TVN, logon alert)
• SMS | Email No charge
Declined fee (insufficient funds)(5) R8,50
Returned cheque deposit R200,00
Debit orders disputed
• Online before 40 days lapsed No charge
• In-branch before 40 days lapsed R30,00
• In-branch after 40 days lapsed R145,00

Notes:
1. Fees shaded indicate that no charge will be levied on this transaction when the minimum monthly account balance of R5 000 is
maintained throughout the month. This option is only available to our senior customers (aged 55 or over).
2. An additional currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa.
3. Customers can register for eStatements by logging onto Absa Online and clicking on the ‘Profile’ menu bar and then on
‘Manage eStatements’.
4. An additional fee of R2,00 is applicable if request is emailed or R12,00 for fax.
5. Includes the following: Absa ATM, Absa-supported ATM, Saswitch ATM, Post Office, Overseas ATM and POS.

8
Full-value banking
Out of Bundle fees – Gold Value Bundle, Premium Banking, Student Silver, Prosperity, Gold Graduate and
Islamic Cheque Account.

Pay-as-you-transact
Monthly fees
Prosperity monthly account fee R50,00
Monthly subscription fees – Online, Mobile, Telephone Banking No charge
Deposits
Cheque deposit: Branch counter R60,00
Cash deposit: Branch counter R60,00 + R2,00/R100
Cash deposit: Absa ATM R2,00 per R100
Cardless cash deposit: Cash acceptor R2,00 per R100
Cash withdrawals
Branch counter R75,00 + R2,10/R100
Absa ATM R2,00 per R100
Point of sale (POS) R2,00
Absa-supported ATM R6,00 + R2,00/R100
Saswitch ATM R11,50 + R2,00/R100
Overseas ATM/POS (1)
R75,00
Cheque encashment R75,00 + R2,10/R100 plus cheque issued fee
Purchases
Prepaid Top Up for Airtime and Electricity
• Absa ATM, POS, Online, Mobile, Telephone (IVR) R1,50
• Absa-supported ATM R6,00
• Saswitch ATM R11,50
POS – local/overseas(1) R4,00
Lotto purchase via an Absa channel (not applicable to
R2,50
Islamic customers)
Account payments and funds transfers
Account payments
• Absa ATM, Online, Mobile, Telephone (IVR) R10,00
• Branch counter R75,00
• Telephone adviser-assisted R17,00
Immediate interbank payments
• Online, Mobile, Telephone (IVR) R65,00
• Telephone adviser-assisted R72,00
Account verification
• Online R6,50
• Branch R25,00
Debit and stop orders
• Internal debit orders No charge
• External debit orders R19,00
• Stop orders No charge
Funds transfers
• Absa ATM, Online, Mobile, Telephone (IVR) No charge
• Branch counter R75,00
• Telephone adviser-assisted R7,00
CashSend®
• Absa ATM, Online, Mobile R2,00 per R100
Cheque issued (2)
R200,00

9
Full-value banking
Pay-as-you-transact
Balance enquiries
Branch counter No charge
Absa ATM No charge
POS No charge
Absa-supported ATM No charge
Saswitch ATM/Overseas ATM/POS R8,00
Online, Mobile, Telephone (IVR) No charge
Telephone adviser-assisted R7,00
Statement fees
Absa ATM ministatement R8,00
Absa CAT terminal full statement R16,00
Full statement: Branch counter R32,00
Mailed statement(3) R32,00
eStatement(4) No charge
Stamped statements
• Online R8,00
• Absa ATM R16,00
Transaction history
• Enquiry – Online, Mobile, Telephone (IVR)(5) No charge
• Enquiry – Telephone adviser-assisted(5) R32,00
Archived statements/Tax certificate – Online R8,00 per statement
Copies of statements (per statement)
• Less than 4 months old R32,00
• 4 months or older R75,00
Administration fees
Bank cheque/marked cheque R200,00
Stop payments
• Branch, Telephone adviser-assisted R75,00
• Online R32,00
Stop order establishment/amendment fee
• Branch, online, telephone adviser-assisted No charge
Special clearance R200,00
Debit card replacement fee R140,00
Debit card – Face-to-face delivery No charge

10
Full-value banking
Pay-as-you-transact
Other fees
Notification fee (SMS or email) R0,60
Overdraft ledger fee (pm)(6) (not applicable to Islamic customers) R69,00
Unauthorised debit balance fee(7) R100,00
Honouring fee(8) R50,00
Dishonoured/Returned payment(9) R50,00
Notice of payment or reminders (Online, Mobile, Telephone)
• SMS | Email | Fax R1,25 | R1,25 | R12,00
Absa Online notifications (includes RVN, TVN, logon alert)
• SMS | Email No charge
Declined fee (insufficient funds)(10) R8,50
Returned cheque deposit R200,00
Debit orders disputed
• Online before 40 days lapsed No charge
• In-branch before 40 days lapsed R30,00
• In-branch after 40 days lapsed R145,00

Notes:
1. An additional currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa.
2. Only applicable to accounts that allow cheques to be issued.
3. No charges are applicable for Student Silver monthly mailed statement.
4. Customers can register for eStatements by logging onto Absa Online and clicking on the ‘Profile’ menu bar and then on
‘Manage eStatements’.
5. An additional fee of R2,00 is applicable if request is emailed or R12,00 for fax.
6. Overdraft ledger fees and unauthorised debit balance fees will not be charged on Student Silver and Gold Graduate.
7. An unauthorised debit balance fee is applicable when an account without an approved limit goes into a debit position.
8. A honouring fee will be charged for each transaction paid against uncleared funds or when we allow payments in excess of the available
funds in the account.
9. Increasing to R150,00 per transaction from the 4th occurrence within 12 months. Cheques that are unpaid will be levied a flat fee of
R200,00 from the first occurrence.
10. Includes the following: Absa ATM, Absa-supported ATM, Saswitch ATM, Post Office, Overseas ATM and POS.

11
Full-value banking
Gold Value Bundle/Premium Banking
With the Value Bundle pricing option we offer you a selection of transactions for a low monthly fee. When you’ve
used all the transactions in your bundle, you will pay Out of Bundle fees as per the pricing table from pages 9 to 11.
You can get a 50% discount on your monthly fee if you maintain a set positive balance in your account.
Furthermore, if your spouse chooses to take up Premium Banking he/she qualifies for a 50% discount* on his/her
monthly fee. No charges are applicable on monthly subscriptions to NotifyMe, as well as Online, Telephone and
Mobile Banking.

Gold Value Bundle Premium Banking


Monthly fees
Monthly service fee R109,00 R190,00
Discounted monthly service fee
• For maintaining a balance of:
- more than R30 000 = 50% discount; or R54,50 N/A
- more than R50 000 = 50% discount N/A R95,00
Monthly subscription fees – Online, Mobile,
Telephone Banking No charge No charge
DragonPass monthly fee (optional)(1) N/A R60,00
Transactions included
Absa ATM cash deposits(2)
Up to a total value of R4 500 Up to a total value of R6 500
• Cash deposit: Absa ATM
included per month, thereafter included per month, thereafter
• Cash deposit: Cash acceptor
standard fees apply. standard fees apply.
• Cardless cash deposit: Cash acceptor
Up to a total value of R4 500 Up to a total value of R6 500
Absa ATM cash withdrawals(2)
included per month, thereafter included per month, thereafter
• Cash withdrawals Absa ATM
standard fees apply. standard fees apply.
Debit card purchases and withdrawals (local)
• Debit card purchases Unlimited Unlimited
• Point-of-sale (POS) cash withdrawals
Electronic account and beneficiary payments
• Account payments via Absa ATM, Online,
Mobile,
Unlimited Unlimited
Telephone (IVR)
• External debit orders
Funds transfers and internal payments
• Funds transfers via Absa ATM, Online,
Mobile,
Telephone (IVR) Unlimited Unlimited
• Borderless Banking(3)
• Internal debit orders
• Stop orders
Electronic information enquiries
• Statement – Absa ATM (mini), Online and
Unlimited Unlimited
Telephone (IVR)
• Balance enquiries – Absa ATM, POS, Online,
Mobile and Telephone (IVR)
Notification fee (SMS or email) No charge No charge
eStatement(4) No charge No charge
Additional features
Spouse discount on monthly service fees* N/A 50%
Lump sum death benefit(5) R20 000 R25 000
Retrenchment cover (6)
R5 000 R10 000
Disability cover(6) R5 000 R10 000

*
The spouse discount of 50% is only available to Premium Banking customers where the spouse also qualifies for a Premium Banking account
based on the recommended individual minimum income criteria. The discount only applies to the Transactional Account
monthly fees.
All other transactions not included in the list or transactions done in excess of specific limits, will be charged Out of Bundle fees as reflected
on the Pay-as-you-transact pricing table from pages 9 to 11.

12
Full-value banking
Gold Value Bundle/Premium Banking

Notes:
1. Terms and conditions apply. The first 6 visits per annum are covered in the monthly fee. Visits in excess of 6 will be charged at the lounge
at a fixed rand value of R225,00 at domestic lounges and R380,00 at international lounges.
2. Gold Value Bundle: Effective from 01 February 2020. Gold Value Bundle customers will continue to receive 5 Absa ATM cash deposits and 5
Absa ATM cash withdrawals per month until 31 January 2020.
Premium Banking: Effective from 01 February 2020. Premium Banking customers will continue to receive 5 Absa ATM cash deposits and 7
Absa ATM cash withdrawals per month until 31 January 2020.
3. Unlimited online transfers between your International Savings Currency Investment Account and your rand accounts.
4. Customers can register for eStatements by logging onto Absa Online and clicking on the ‘Profile’ menu bar and then on
‘Manage eStatements’.
5. Terms and conditions apply. Visit absa.co.za. Underwritten by Absa Life Limited an Authorised Financial Services Provider FSP 36116.
6. Terms and conditions apply. Visit absa.co.za. Underwritten by Absa Life Limited an Authorised Services Provider FSP 36116.
Retrenchment Benefit will be paid to full time employed customers only and payable over 2 months. (Gold Value Bundle: R2500 x 2 months
and Premium Banking: R5000 x 2 months).

The following Online, Mobile and Telephone Banking transactions will generate a separate fee (in addition to the monthly service fee)
on Value Bundles and Premium Banking:
• Archived statements
• Immediate interbank payments
• Notice of payments or reminders (fax, email and SMS)
• CashSend®
• Tax certificates
• Stop payments of cheques or debit orders
• Account verification
• Lotto purchases
• Prepaid purchases.

13
Youth banking
MegaU
Monthly fees
Monthly administration fee No charge
Monthly subscription fees – Online, Mobile, Telephone Banking No charge
Deposits
Cheque deposit: Branch counter R60,00
Cash deposit: Branch counter(1) R60,00 + R2,00/R100
First R500 at no charge,
Cash deposit: Absa ATM
thereafter R2,00 per R100
First R500 at no charge,
Cardless cash deposit: Cash acceptor
thereafter R2,00 per R100
Cash withdrawals
Branch counter R75,00 + R2,10/R100
Absa ATM No charge
Point of sale (POS) No charge
Absa-supported ATM R6,00 per R1000
Saswitch ATM/Post Office terminal R11,50 + R2,00/R100
Overseas ATM/POS(2) R75,00
Purchases
Prepaid Top Up for Airtime and Electricity
• Absa ATM, POS, Online, Mobile, Telephone (IVR) No charge
• Absa-supported ATM R6,00
• Saswitch ATM R11,50
POS – local/overseas(2) No charge
Account payments and funds transfers
Account payments
• Absa ATM, Online, Mobile, Telephone (IVR) R10,00
• Branch counter R75,00
• Telephone adviser-assisted R17,00
Immediate interbank payments
• Online, Mobile, Telephone (IVR) R65,00
• Telephone adviser-assisted R72,00
Account verification
• Online R6,50
• Branch R25,00
Debit and stop orders
• Internal debit orders No charge
• External debit orders R10,00
• Stop orders No charge
Funds transfers
• Absa ATM, Online, Mobile, Telephone (IVR) No charge
• Branch counter R75,00
• Telephone adviser-assisted R7,00
CashSend®
• Absa ATM No charge
• Online, Mobile R2,00 per R100
Balance enquiries
Branch counter No charge
Absa ATM No charge
POS No charge
Absa-supported ATM No charge
Saswitch ATM/Post Office terminal/Overseas ATM/POS R8,00
Online, Mobile, Telephone (IVR) No charge
Telephone adviser-assisted R7,00

14
Youth banking
MegaU
Statement fees
Absa ATM ministatement R4,00
Absa CAT terminal full statement R16,00
Full statement: Branch counter R32,00
Mailed statement R32,00
eStatement(3) No charge
Stamped statements
• Online R8,00
• Absa ATM R16,00
Transaction history
• Enquiry – Online, Mobile, Telephone (IVR)(4) No charge
• Enquiry – Telephone adviser-assisted(4) R32,00
Archived statements/Tax certificate – Online R8,00 per statement
Copies of statements (per statement)
• Less than 4 months old R32,00
• 4 months or older R75,00
Administration fees
Bank cheque R200,00
Stop payments
• Branch, telephone adviser-assisted R75,00
• Online R32,00
Stop order establishment/amendment fee
• Branch, Online, Telephone adviser-assisted No charge
Special clearance R200,00
Debit card replacement fee No charge
Debit card – Face-to-face delivery No charge
Other fees
Notification fee (SMS or email) No charge
Dishonoured/Returned payment R8,50
Notice of payment or reminders (Online, Mobile, Telephone)
• SMS | Email | Fax R1,25 | R1,25 | R12,00
Absa Online notifications (includes RVN, TVN, logon alert)
• SMS | Email No charge
Declined fee (insufficient funds)(5) R8,50
Returned cheque deposit R200,00
Debit orders disputed
• Online before 40 days lapsed No charge
• In-branch before 40 days lapsed R30,00
• In-branch after 40 days lapsed R145,00

Notes:
1. No charge applicable if deposit is less than R500,00.
2. An additional currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa.
3. Customers can register for eStatements by logging onto Absa Online and clicking on the ‘Profile’ menu bar and then on
‘Manage eStatements’.
4. An additional fee of R2,00 is applicable if request is emailed or R12,00 for fax.
5. Includes the following: Absa ATM, Absa-supported ATM, Saswitch ATM, Post Office, Overseas ATM and POS.

15
Student banking
Student Silver
EasyFee
The default pricing option on Student Silver is the EasyFee pricing option. With this option you can perform
an unlimited number of selected transactions through our self-service channels for a fixed fee of R29,00
a month. For Student Silver, there are no monthly subscription fees for NotifyMe and Online, Mobile and
Telephone Banking. Most fees for transactions performed on these channels are included in the monthly
service fee. Charges will be levied for immediate interbank payments, notice of payments or reminders,
archived statements, tax certificates, stop payments of cheques or debit orders, account verification and
Lotto purchases.

Student Silver
Monthly fee Number of transactions included
R29,00 Unlimited

The monthly fee includes a combination of the following


transactions done on any electronic channel (Absa ATM,
Online/Mobile/Telephone Banking [IVR]):
• Absa ATM cash withdrawals
• Absa ATM cash deposits(1)
• Absa ATM balance enquiries and ministatements Unlimited
• CashSend® at an Absa ATM
• Electronic funds transfers
• Electronic account payments
• Point-of-sale purchases and cash withdrawals (local)
• Debit orders and stop orders

All other transactions not included in the above list (e.g. Saswitch transactions, branch counter transactions) will be charged Out of Bundle
fees as reflected on the Pay-as-you-transact pricing table from pages 9 to 11. No charges are applicable for Student Silver, monthly mailed
statements and eStatements(2).

Notes:
1. Excludes cardless cash deposits.
2. Customers can register for eStatements by logging onto Absa Online and clicking on the ‘Profile’ menu bar and then on
‘Manage eStatements’.

16
Student banking
Gold Graduate

With the Graduate pricing option we offer you a selection of transactions for a low monthly fee. When you’ve
used all the transactions in your bundle, you will pay Out of Bundle fees as per the pricing table from pages 9
to 11. Transactions as allocated in your Value Bundle will roll over for one month if not used. Plus you benefit
from our exciting value-added services.

Gold Graduate
Monthly fees
Monthly service fee(1) R54,50
Discounted monthly service fee:
• For maintaining a balance of:
- more than R30 000 = 50% discount R27,25
Monthly subscription fees – Online, Mobile, Telephone Banking No charge
Transactions included
Absa ATM cash deposits(2)
• Cash deposit: Absa ATM Up to a total value of R4 500 included per month,
• Cash deposit: Cash acceptor thereafter standard fees apply.
• Cardless cash deposit: Cash acceptor
Absa ATM cash withdrawals(2) Up to a total value of R4 500 included per month,
• Cash withdrawals Absa ATM thereafter standard fees apply.
Debit card purchases and withdrawals (local)
• Debit card purchases Unlimited
• Point-of-sale (POS) cash withdrawals
Electronic account and beneficiary payments
• Account payments via Absa ATM, Online, Mobile, Telephone (IVR) Unlimited
• External debit orders
Funds transfers and internal payments
• Funds transfers via Absa ATM, Online, Mobile, Telephone (IVR)
Unlimited
• Internal debit orders
• Stop orders
Electronic information enquiries
• Statement – Absa ATM (mini), Online and Telephone (IVR)
Unlimited
• Balance enquiries – Absa ATM, POS, Online, Mobile and
Telephone (IVR)
Notification fee (SMS or email) No charge
eStatement(3) No charge

All other transactions not included in the above list, or transactions done in excess of specific limits, will be
charged at Out of Bundle fees as reflected on the Pay-as-you-transact pricing table from pages 9 to 11.

Notes:
1. Monthly fee for the first 36 months, thereafter account is migrated to a Gold Value Bundle.
2. Effective from 01 February 2020. Gold Graduate customers will continue to receive 5 Absa ATM cash deposits and 5 Absa ATM cash
withdrawals per month until 31 January 2020.
3. Customers can register for eStatements by logging onto Absa Online and clicking on the ‘Profile’ menu bar and then on
‘Manage eStatements’.

The following Online, Mobile and Telephone Banking transactions will generate a separate fee (in addition to the monthly service fee)
on Gold Graduate:
• Archived statements
• Immediate interbank payments
• Notice of payment or reminders (fax, email and SMS)
• CashSend®
• Tax certificates
• Stop payments of cheques or debit orders
• Account verification
• Lotto purchases
• Prepaid purchases.

17
Seniors banking
Prosperity

The Prosperity Account is one of the most affordable ways to bank if you are 55 years and older and earn
more than R2 000 a month. If you can afford to maintain a credit balance of R15 000 in your current
account or invest the required minimum as per below, you have access to Prosperity Rebate Banking,
where you receive up to R510,00 rebate amount on your daily banking transactions. As a Prosperity
customer, you also qualify for additional interest rate benefits on a selection of our investment accounts.

Rebate Banking
Minimum monthly account balance R15 000
Maximum rebate amount R510,00
Minimum balance to be maintained in the current account or in one
of the following investments with Absa to qualify for rebates:
• Credit balance in current account R15 000
• 12-month (or longer) Fixed Deposit R15 000
• 12- to 18-month Bonus Deposit R15 000
• Linked Rate Deposit R15 000
• MoneyBuilder R15 000
• Money Market Fund R15 000
• Investment Advantage R15 000
• Depositor Plus R15 000
• TruSave R15 000
• Notice Select R15 000
• Tax-free Savings R15 000
• Dynamic Fixed Deposit R15 000
• Islamic Tax-free Savings R15 000
• 32 Day Notice Deposit R15 000
• Income and Growth Performer R15 000
• Islamic Term Deposit R15 000

Prosperity customers will receive a rebate amount on most transactional charges. Charges will be levied
for immediate interbank payments, notice of payments or reminders, archived statements, CashSend®,
tax certificates, stop payments of cheques or debit orders, account verification and Lotto purchases.

18
Seniors banking
Prosperity

Transactions included in the rebate


Transaction types
Monthly fees
Monthly account fee
Deposits
Cheque deposit: Branch counter
Cash deposit: Branch counter/Absa ATM*
Cash withdrawals
Branch counter
Absa ATM
Point of sale (POS) – local
Account payments
Account payments
• Absa ATM
• Branch counter
Debit orders and stop orders
• Internal debit orders
• External debit orders
• Stop orders
Purchases
Prepaid top-up: Absa ATM/POS
POS – local
Funds transfers
Branch counter
Absa ATM
Balance enquiries
Absa ATM
Statement fees
Absa ATM ministatement
Mailed statement
Other fees
Notification fee (SMS or email)
Cheque encashment
Cheques issued
Chequebooks

* Excludes cardless cash deposits

All other transactions not included in the above list (e.g. Saswitch transactions) will be charged Out of Bundle fees as reflected on the
Pay-as-you-transact pricing table from pages 9 to 11.

19
Islamic Banking
Islamic Youth

Islamic Youth
Monthly fees
Monthly administration fee No charge
Monthly subscription fees – Online, Mobile, Telephone Banking No charge
Deposits
Cheque deposit: Branch counter R60,00
Cash deposit: Branch counter(1) R60,00 + R2,00/R100
First R500 at no charge, thereafter R2,00
Cash deposit: Absa ATM
per R100
First R500 at no charge, thereafter R2,00
Cardless cash deposit: Cash acceptor
per R100
Cash withdrawals
Branch counter R75,00 + R2,10/R100
Absa ATM No charge
Point of sale (POS) No charge
Absa-supported ATM R6,00 per R1000
Saswitch ATM/Post Office terminal R11,50 + R2,00/R100
Overseas ATM/POS (2)
R75,00
Purchases
Prepaid Top Up for Airtime and Electricity
• Absa ATM, POS, Online, Mobile, Telephone (IVR) No charge
• Absa-supported ATM R6,00
• Saswitch ATM R11,50
POS – local/overseas(2) No charge
Account payments and funds transfers
Account payments
• Absa ATM, Online, Mobile, Telephone (IVR) R10,00
• Branch counter R75,00
• Telephone adviser-assisted R17,00
Immediate interbank payments
• Online, Mobile, Telephone (IVR) R65,00
• Telephone adviser-assisted R72,00
Account verification
• Online R6,50
• Branch R25,00
Debit and stop orders
• Internal debit orders No charge
• External debit orders R10,00
• Stop orders No charge
Funds transfers
• Absa ATM, Online, Mobile, Telephone (IVR) No charge
• Branch counter R75,00
• Telephone Adviser-assisted R7,00
CashSend®
• Absa ATM No charge
• Online, Mobile R2,00 per R100

20
Islamic banking
Islamic Youth

Islamic Youth
Balance enquiries
Branch counter No charge
Absa ATM No charge
POS No charge
Absa-supported ATM No charge
Saswitch ATM/Post Office terminal/Overseas ATM/POS R8,00
Online, Mobile, Telephone (IVR) No charge
Telephone Adviser-assisted R7,00
Statement fees
Absa ATM ministatement R4,00
Absa CAT terminal full statement R16,00
Full statement: Branch counter R32,00
Mailed statement R32,00
eStatement(3) No charge
Stamped statements
• Online R8,00
• Absa ATM R16,00
Transaction history
• Enquiry – Online, Mobile, Telephone (IVR)(4) No charge
• Enquiry – Telephone adviser-assisted(4) R32,00
Archived statements/Tax certificate – Online R8,00 per statement
Copies of statements (per statement)
• Less than 4 months old R32,00
• 4 months or older R75,00
Administration fees
Bank cheque R200,00
Stop payments
• Branch, telephone adviser-assisted R75,00
• Online R32,00
Stop order establishment/amendment fee
• Branch, online, telephone adviser-assisted No charge
Special clearance R200,00
Debit card replacement fee No charge
Debit card – Face-to-face delivery No charge

21
Islamic banking
Islamic Youth

Islamic Youth
Other fees
Notification fee (SMS or email) No charge
Dishonoured/Returned payment R8,50
Notice of payment or reminders (Online, Mobile, Telephone)
• SMS | Email | Fax R1,25 | R1,25 | R12,00
Absa Online notifications (includes RVN, TVN, logon alert)
• SMS | Email No charge
Declined fee (insufficient funds)(5) R8,50
Returned cheque deposit R200,00
Debit orders disputed
• Online before 40 days lapsed No charge
• In-branch before 40 days lapsed R30,00
• In-branch after 40 days lapsed R145,00

Notes:
1. No charge applicable if deposit is less than R500,00.
2. An additional currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa.
3. Customers can register for eStatements by logging onto Absa Online and clicking on the ‘Profile’ menu bar and then on
‘Manage eStatements’.
4. An additional fee of R2,00 is applicable if request is emailed or R12,00 for fax.
5. Includes the following: Absa ATM, Absa-supported ATM, Saswitch ATM, Post Office, Overseas ATM and POS.

22
Islamic banking
Islamic Savings

This is a Shari’ah-compliant transactional savings account that provides you with a pre-agreed profit-share ratio
and a card that you can use to access your funds at any time via ATMs or Absa branches. There is no minimum or
maximum investment period.

You can do all types of electronic payments and transfers, and if you have R16 500 or more in your account,
certain transaction fees will be waived. A minimum initial deposit of R50,00 is required to open the account
and a minimum balance of R50,00 must be maintained.

Islamic Savings
Pricing options
Standard fee(1) √
Rebate Banking minimum balance
(2)
R16 500
Monthly fees
Monthly administration fee R29,00
Monthly subscription fees – Online, Mobile, Telephone Banking No charge
Deposits
Cheque deposit: Branch counter R60,00
Cash deposit: Branch counter R60,00 + R2,00/R100
Cash deposit: Absa ATM R2,00 per R100
Cardless cash deposit: Cash acceptor R2,00 per R100
Cash withdrawals
Branch counter R75,00 + R2,10/R100
Absa ATM R2,00 per R100
Point of sale (POS) R2,00
Absa-supported ATM R6,00 + R2,00/R100
Saswitch ATM/Post Office terminal R11,50 + R2,00/R100
Overseas ATM/POS(3) R75,00
Purchases
Prepaid Top Up for Airtime and Electricity
• Absa ATM, POS, Online, Mobile, Telephone (IVR) R1,50
• Absa-supported ATM R6,00
• Saswitch ATM R11,50
POS – local/overseas(3) R4,00

23
Islamic banking
Islamic Savings

Islamic Savings
Account payments and funds transfers
Account payments
• Absa ATM R10,00
• Online, Mobile, Telephone (IVR) R10,00
• Branch counter R75,00
• Telephone adviser-assisted R17,00
Immediate interbank payments
• Online, Mobile, Telephone (IVR) R65,00
• Telephone adviser-assisted R72,00
Account verification
• Online R6,50
• Branch R25,00
Debit and stop orders
• Internal debit orders No charge
• External debit orders R10,00
• Stop orders No charge
Funds transfers
• Absa ATM No charge
• Online, Mobile, Telephone (IVR) No charge
• Branch counter R75,00
• Telephone adviser-assisted R7,00
CashSend®
• Absa ATM R2,00 per R100
• Online, Mobile R2,00 per R100
Balance enquiries
Branch counter No charge
Absa ATM No charge
POS No charge
Absa-supported ATM No charge
Saswitch ATM/Post Office terminal/Overseas ATM/POS R8,00
Online, Mobile, Telephone (IVR) No charge
Telephone adviser-assisted R7,00
Statement fees
Absa ATM ministatement R8,00
Absa CAT terminal full statement R16,00
Full statement: Branch counter R32,00
Mailed statement R32,00
eStatement(4) No charge
Stamped statements
• Online R8,00
• Absa ATM R16,00
Transaction history
• Enquiry – Online, Mobile, Telephone (IVR)(5) No charge
• Enquiry – Telephone adviser-assisted(5) R32,00
Archived statements/Tax certificate – Online R8,00 per statement
Copies of statements (per statement)
• Less than 4 months old R32,00
• 4 months or older R75,00

24
Islamic banking
Islamic Savings

Islamic Savings
Administration fees
Bank cheque R200,00
Stop payments
• Branch, telephone adviser-assisted R75,00
• Online R32,00
Stop order establishment/Amendment fee
• Branch, online, telephone adviser-assisted No charge
Special clearance R200,00
Debit card replacement fee R140,00
Debit card –Face-to-face delivery No charge
Other fees
Notification fee (SMS or email) R0,60
Dishonoured/Returned payment R8,50
Notice of payment or reminders (Online, Mobile, Telephone)
• SMS | Email | Fax R1,25 | R1,25 | R12,00
Absa Online notifications (includes RVN, TVN, logon alert)
• SMS | Email No charge
Declined fee (insufficient funds)(6) R8,50
Returned cheque deposit R200,00
Debit orders disputed
• Online before 40 days lapsed No charge
• In-branch before 40 days lapsed R30,00
• In-branch after 40 days lapsed R145,00

Notes:
1.
Standard fee pricing option is applicable when the rebate banking criteria is not met.
2. Fees shaded indicate that no charge will be levied on this transaction when the minimum monthly account balance of R16 500
is maintained throughout the month.
3. An additional currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa.
4. Customers can register for eStatements by logging onto Absa Online and clicking on the ‘Profile’ menu bar and then on
‘Manage eStatements’.
5. An additional fee of R2,00 is applicable if request is emailed or R12,00 for fax.
6. Includes the following: Absa ATM, Absa-supported ATM, Saswitch ATM, Post Office, Overseas ATM and POS.

25
Islamic banking
Islamic Current Account

Value Bundles
This is a Shari’ah-compliant cheque product based on a Qardh structure, and offers a transactional account
vehicle that allows you to have an affordable pricing options. With the Islamic Value Bundle pricing option,
we offer you a selection of transactions for a low monthly fee. When you’ve used all the transactions in your
bundle, you will pay standard fees per transaction as per the Pay-as-you-transact pricing table from pages
9 to 11.

Gold Gold Premium


Graduate Value Bundle Banking
Monthly fees
Monthly service fees R54,50(1) R109,00 R190,00
Discounted monthly service fee:
• For maintaining a balance of:
- more than R30 000 = 50% discount; or R27,25 R54,50 N/A
- more than R50 000 = 50% discount N/A N/A R95,00
Monthly subscription fees – Online, Mobile,
No charge No charge No charge
Telephone Banking
DragonPass monthly fee (optional) (2)
N/A N/A R60,00
Transactions included
Absa ATM cash deposits(3) Up to a total value of Up to a total value of Up to a total value of
• Cash deposit: Absa ATM R4 500 included per R4 500 included per R6 500 included per
• Cash deposit: Cash acceptor month, thereafter month, thereafter month, thereafter
• Cardless cash deposit: Cash acceptor standard fees apply. standard fees apply. standard fees apply.
Absa ATM cash withdrawals(3) Up to a total value of Up to a total value of Up to a total value of
• Cash withdrawals Absa ATM R4 500 included per R4 500 included per R6 500 included per
month, thereafter month, thereafter month, thereafter
standard fees apply. standard fees apply. standard fees apply.
Debit card purchases and withdrawals (local)
• Debit card purchases Unlimited Unlimited Unlimited
• Point-of-sale (POS) cash withdrawals
Electronic account and beneficiary payments
• Account payments via Absa ATM, Online,
Unlimited Unlimited Unlimited
Mobile, Telephone (IVR)
• External debit orders

26
Islamic banking
Islamic Current Account

Gold Gold Premium


Graduate Value Bundle Banking
Transactions included
Funds transfers and internal payments
• Funds transfers via Absa ATM, Online, Mobile,
Telephone (IVR) Unlimited Unlimited Unlimited
• Internal debit orders
• Stop orders
Electronic information enquiries
• Statement – Absa ATM (mini), Online and
Telephone (IVR) Unlimited Unlimited Unlimited
• Balance enquiries – Absa ATM, POS, Online, Mobile
and Telephone (IVR)
Notification fee (SMS or email) No charge No charge No charge
eStatement(4) No charge No charge No charge
Additional features
Spouse discount on monthly service fees* N/A N/A 50%
Takaful death benefit N/A R20 000 R25 000

*The spouse discount of 50% is only available to Premium Banking customers where the spouse also qualifies for a Premium Banking account
based on the recommended individual minimum income criteria. The discount only applies to the Transactional Account monthly fees.

Notes:
1. Monthly fee for the first 36 months, thereafter account is migrated to a Gold Value Bundle.
2. The first 6 visits per annum are covered in the monthly fee. Visits in excess of 6 will be charged at the lounge at a fixed rand value of
R225,00 at domestic lounges and R380,00 at international lounges.
3. Islamic Gold Graduate: Effective from 01 February 2020. Gold Graduate customers will continue to receive 5 Absa ATM cash deposits and
5 Absa ATM cash withdrawals per month until 31 January 2020.
Islamic Gold Value Bundle: Effective from 01 February 2020. Gold Value Bundle customers will continue to receive 5 Absa ATM cash
deposits and 5 Absa ATM cash withdrawals per month until 31 January 2020.
Islamic Premium Banking: Effective from 01 February 2020. Premium Banking customers will continue to receive 5 Absa ATM cash
deposits and 7 Absa ATM cash withdrawals per month until 31 January 2020.
4. Customers can register for eStatements by logging onto Absa Online and clicking on the ‘Profile’ menu bar and then on
‘Manage eStatements’.

The following Online, Mobile and Telephone Banking transactions will generate a separate fee (in addition to the monthly service fee)
on Value Bundles:
• Archived statements
• Immediate interbank payments
• Notice of payments or reminders (fax, email and SMS)
• CashSend®
• Tax certificates
• Stop payments of cheques and debit orders
• Account verification
• Prepaid purchases.

All other transactions not included in the above list or transactions done in excess of specific limits, will be charged Out of Bundle fees as
reflected on the Pay-as-you-transact pricing table from pages 9 to 11. Lotto purchases are excluded on all Islamic accounts.

27
Savings and investments
TruSave, Depositor Plus, Cash Invest Tracker, Club Account, Travel Club, Investment Club,
Grocery Stokvel, Tax-free Savings and Money Market Fund

TruSave Depositor Plus/ Club Account/Travel


Cash Invest Tracker Club/
Investment Club/
Grocery Stokvel
Monthly fees
Monthly administration fee No charge No charge No charge
Deposits
Cheque deposit: Branch counter R60,00 R60,00 R60,00
R60,00 + R2,00/R100
Cash deposit: Branch counter R60,00 + R2,00/R100 R60,00 + R2,00/R100 (1 free pm for Club
Account holders)
R2,00 per R100
Cash deposit: Absa ATM R2,00 per R100 N/A
(first 2 free pm)
R2,00 per R100
Cardless cash deposit: Cash acceptor R2,00 per R100 R2,00 per R100 (1 free pm for Club
Account holders)
Cash withdrawals
Branch counter R75,00 + R2,10/R100 R75,00 + R2,10/R100 R75,00 + R2,10/R100
R2,00 per R100
Absa ATM R2,00 per R100 N/A
(first 2 free p.a.)
Absa-supported ATM R9,00 + R2,00/R100 R9,00 + R2,00/R100 N/A
Saswitch ATM R14,50 + R2,00/R100 R14,50 + R2,00/R100 N/A
Overseas ATM(1) R75,00 R75,00 N/A
Account payments and funds transfers
Account payments
• Absa ATM N/A N/A N/A
• Branch counter N/A N/A R75,00
Debit and stop orders
• Internal debit orders N/A N/A No charge
• External debit orders N/A N/A R10,00
• Stop orders N/A N/A No charge
Funds transfers
• Absa ATM No charge No charge N/A
• Branch counter R75,00 R75,00 R75,00

28
Savings and investments
TruSave, Depositor Plus, Cash Invest Tracker, Club Account, Travel Club, Investment Club, Grocery Stokvel,
Tax-free Savings and Money Market Fund

TruSave Depositor Plus/ Club Account/


Cash Invest Travel Club/
Tracker Investment
Club/Grocery
Stokvel
Balance enquiries
Branch counter No charge No charge No charge
Absa ATM No charge No charge N/A
Absa-supported ATM No charge No charge N/A
Saswitch ATM R8,00 R8,00 N/A
Statement fees
Branch counter full statement R32,00 R32,00 R32,00
R8,00 (first 2
Absa ATM ministatement R8,00 N/A
free pm)
Absa CAT terminal full statement R16,00 R16,00 N/A
Mailed statement R32,00 No charge R32,00
eStatement (2)
No charge No charge No charge
Administration fees
Bank cheque R200,00 R200,00 R200,00
Special clearance N/A N/A R200,00
Debit card replacement fee R140,00 R140,00 N/A
Debit card – Face-to-face delivery No charge No charge N/A
Other fees
Notification fee (SMS or email) R0,60 R0,60 No charge
Dishonoured/Returned payment(3) N/A N/A R36,00
Declined fee (insufficient funds)
• Absa ATM R8,50 R8,50 N/A
• Absa-supported ATM R8,50 R8,50 N/A
• Saswitch ATM R8,50 R8,50 N/A
• Point of sale (POS) N/A N/A N/A
Returned cheque deposit R200,00 R200,00 R200,00
Debit orders disputed
• Online before 40 days lapsed No charge No charge No charge
• In-branch before 40 days lapsed R30,00 R30,00 R30,00
• In-branch after 40 days lapsed R145,00 R145,00 R145,00

Notes:
1. An additional currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa.
2. Customers can register for eStatements by logging onto Absa Online and clicking on the ‘Profile’ menu bar and then on
‘Manage eStatements’.
3. Increasing to R50,00 per transaction from the 4th occurrence within 12 months.

29
Savings and investments
Tax-free Savings

The Tax-free Savings Account is a smart way to save, with immediate access to your money. Your interest
return is protected from tax. Contribute up to a maximum of R33 000 per tax year, with a maximum lifetime
contribution limit of R500 000.

Tax-free Savings
Monthly fees
Monthly administration fee No charge
Deposits
Cheque deposit: Branch counter R60,00
Cash deposit: Branch counter R60,00 + R2,00/R100
Cash deposit: Absa ATM R2,00 per R100
Cardless cash deposit: Cash acceptor R2,00 per R100
Cash withdrawals
Branch counter R75,00 + R2,10/R100
Absa ATM/Absa-supported ATM N/A
Saswitch ATM/Overseas ATM N/A
Account payments and funds transfers
Account payments
• Absa ATM/Branch counter N/A
Debit and stop orders N/A
Funds transfers
• Absa ATM, Online, Mobile No charge
• Branch counter R75,00
Balance enquiries
Branch counter No charge
Absa ATM No charge
Absa-supported ATM No charge
Saswitch ATM R8,00
Statement fees
Branch counter full statement R32,00
Absa ATM ministatement R8,00
Absa CAT terminal full statement R16,00
Mailed statement R32,00
eStatement (1)
No charge
Stamped statement
• Online R8,00
• Absa ATM R16,00
Administration fees
Bank cheque R200,00
Stop payment instruction/Special clearance N/A
Debit card replacement fee N/A
Other fees
Notification fee (SMS or email) No charge
Dishonoured/Returned payment N/A
Declined fee (insufficient funds) N/A
Returned cheque deposit R200,00

Note:
1. Customers can register for eStatements by logging onto Absa Online and clicking on the ‘Profile’ menu bar and then on
‘Manage eStatements’.

30
Savings and investments
Money Market Fund

Money Market Fund


Monthly fees
Monthly administration fee No charge
Commission
All credits to account except for counter cash deposits 0,4035%
Deposits
Cheque deposit: Branch counter/Absa ATM Commission applicable
Cash deposit: Branch counter R60,00 + R2,00/R100
Cash deposit: Absa ATM Commission applicable
Cardless cash deposit: Cash acceptor Commission applicable
Cash withdrawals
Branch counter(1) R75,00 + R2,10/R100
Absa ATM (1)
R2,00 per R100
Absa-supported ATM R9,00 + R2,00/R100
Saswitch ATM R14,50 + R2,00/R100
Overseas ATM (2)
R75,00
Funds transfers
Absa ATM/Branch counter No charge
Balance enquiries
Branch counter/Absa ATM No charge
Absa-supported ATM No charge
Saswitch ATM R8,00
Statement fees
Branch counter full statement No charge
Absa ATM ministatement No charge
Absa CAT terminal full statement No charge
Mailed statement R32,00
eStatement(3) No charge
Administration fees
Bank cheque(1) R200,00
Special clearance No charge
Debit card replacement fee R140,00
Debit card – Face-to-Face delivery No charge
Other fees
Notification fee (SMS or email) No charge
Dishonoured/Returned payment N/A
Declined fee (insufficient funds)(4) No charge
Returned cheque deposit R200,00

Notes:
1. Provided a minimum balance of R100 000 is maintained in the account at all times, the transactions indicated will be exempt from
standard charges.
2. An additional currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa.
3. Customers can register for eStatements by logging onto Absa Online and clicking on the ‘Profile’ menu bar and then on
‘Manage eStatements’.
4. Includes the following: Absa ATM, Absa-supported ATM, Saswitch ATM, Post Office, Overseas ATM and POS.

31
Savings and investments
Call Account

Call Account
Monthly fees
Monthly account fee No charge
Monthly subscription fees – Online, Mobile, Telephone Banking(1) R99,00
Deposits
Cheque deposit: Branch counter R60,00
Cash deposit: Branch counter R60,00 + R2,00/R100
Cash deposit: Absa ATM R2,00 per R100
Cardless cash deposit: Cash acceptor R2,00 per R100
Cash withdrawals
Branch counter R75,00 + R2,10/R100
Absa ATM R2,00 per R100
Point of sale (POS) R2,00
Absa-supported ATM R6,00 + R2,00/R100
Saswitch ATM/Post Office terminal R11,50 + R2,00/R100
Overseas ATM/POS (2)
R75,00
Purchases
Prepaid Top Up for Airtime and Electricity
• Absa ATM, POS, Online, Mobile, Telephone (IVR) N/A
• Absa-supported ATM N/A
• Saswitch ATM N/A
POS – local/overseas(2) N/A
Account payments and funds transfers
Account payments
• Absa ATM, Online, Mobile R10,00
• Telephone (IVR) R17,00
• Branch counter R75,00
Immediate interbank payments
• Online, Mobile, Telephone (IVR) R65,00
• Telephone adviser-assisted R72,00
Account verification
• Online R6,50
• Branch R25,00
Debit and stop orders
• Internal debit orders No charge
• External debit orders R19,00
• Stop orders No charge
Funds transfers
• Absa ATM, Online, Mobile, Telephone (IVR) No charge
• Branch counter R65,00
• Telephone adviser-assisted R7,00
CashSend
• Absa ATM, Online, Mobile, Telephone (IVR) R2,00 per R100
Balance enquiries
Branch counter No charge
Absa ATM No charge
POS No charge
Absa-supported ATM No charge
Saswitch ATM/Post Office terminal/Overseas ATM/POS R8,00
Online, Mobile, Telephone (IVR) No charge
Telephone adviser-assisted R7,00

32
Savings and investments
Call Account
Statement fees
Absa ATM ministatement R8,00
Absa CAT terminal full statement R16,00
Full statement: Branch counter R32,00
Mailed statement R32,00
eStatement(3) No charge
Transaction history
• Enquiry – Online, Mobile, Telephone (IVR)(4) No charge
• Enquiry – Telephone adviser-assisted(4) R32,00
Archived statements/Tax certificate – Online R8,00 per statement
Copies of statements (per statement)
• Less than 4 months old R32,00
• 4 months or older R75,00
Administration fees
Bank cheque R200,00
Stop payments
• Branch, telephone adviser-assisted R75,00
• Online R32,00
Stop order establishment/amendment fee
• Branch, online, telephone adviser-assisted No charge
Special clearance R200,00
Debit card replacement fee R140,00
Debit card – Face-to-face delivery No charge
Other fees
Notification fee (SMS or email) R0,60
Dishonoured/Returned payments (5)
R50,00
Notice of payment or reminders (Online, Mobile, Telephone)
• SMS | Email | Fax R1,25 | R1,25 | R12,00
Absa Online notifications (includes RVN, TVN, logon alert)
• SMS | Email No charge
Declined fee (insufficient funds)(6) R8,50
Returned cheque deposit R200,00
Debit orders disputed
• Online before 40 days lapsed No charge
• In-branch before 40 days lapsed R30,00
• In-branch after 40 days lapsed R145,00

Notes:
1. This fee is not applicable to retail customers.
2. An additional currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa.
3. Customers can register for eStatements by logging onto Absa Online and clicking on the ‘Profile’ menu bar and then on
‘Manage eStatements’.
4. An additional fee of R2,00 is applicable if request is emailed or R12,00 for fax.
5. Increasing to R150,00 per transaction from the 4th occurrence within 12 months.
6. Includes the following: Absa ATM, Absa-supported ATM, Saswitch ATM, Post Office, Overseas ATM and POS.

33
Savings and investments
Investor Plus, Notice Select, Future Plan, TargetSave and Islamic TargetSave

Investor Plus, Notice Select, Future Plan, TargetSave and Islamic TargetSave
Monthly fees
Monthly account fee No charge
Monthly management fee for Investor Plus No charge
Deposits
Cheque deposit: Branch counter R60,00
Cash deposit: Branch counter R60,00 + R2,00/R100
Cash deposit: Absa ATM R2,00 per R100
Cardless cash deposit: Cash acceptor R2,00 per R100
Cash withdrawals
Branch counter R75,00 + R2,10/R100
Absa ATM R2,00 per R100
Absa-supported ATM R9,00 + R2,00/R100
Saswitch ATM R14,50 + R2,00/R100
Funds transfers
Absa ATM, Online, Mobile No charge
Branch counter R75,00
Balance enquiries
Branch counter No charge
Absa ATM No charge
Absa-supported ATM No charge
Saswitch ATM R8,00
Statement fees
Full statement: Branch counter R32,00
Ministatement: Absa ATM R8,00
Absa CAT terminal R16,00
Mailed statement R32,00
eStatement (1)
No charge
Administration fees
Debit card replacement fees R140,00
Debit card - Face-to-face delivery No charge

Early redemption fees are applicable subject to your Savings Plan.

Note:
1. Customers can register for eStatements by logging onto Absa Online and clicking on the ‘Profile’ menu bar and then on
‘Manage eStatements’.

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Credit cards
It’s smarter to use your credit card for purchases than using cash, and here’s why:
• You get up to 57 interest-free days on purchases, excluding cash withdrawals, casino transactions,
Absa Online transfers, fuel purchases and budget plan purchases. This applies if all outstanding balances
on the credit card account were fully paid by the due dates. Cash and Garage Card transactions are
not included in the interest-free period, as interest is charged from the date of transaction. Terms and
conditions apply. Visit absa.co.za
• Avoid paying cash deposit fees when you transfer payments to your credit card using electronic channels
(Online, Mobile or ATM).

Tip: Use your credit card for fuel purchases, as no transaction fees are charged.

Monthly Fees
Card type Student Flexi Core (Transact) Gold Premium Banking
Monthly account fee (1)
N/A R14,00 R23,00 R59,00
Monthly credit facility fee(2) N/A R30,00 R30,00 R30,00
Secondary Card per month N/A R16,50 per plastic R16,50 per plastic R16,50 per plastic
No garage card No garage card
Garage Cards R42,00 R42,00
applicable applicable
0,325% of the average 0,325% of the average 0,325% of the average
Card Life Plan (optional) N/A outstanding balance outstanding balance outstanding balance
for the month for the month for the month

Credit cards
Monthly fees
Monthly subscription fees – Online, Mobile, Telephone Banking No charge
Deposits
Cheque deposit: Branch counter R60,00
Cash deposit: Branch counter R60,00 + R2,00/R100
Cash deposit: Absa ATM R2,00 per R100
Cardless cash deposit: Cash acceptor R2,00 per R100
Cash withdrawals
Branch counter (any local bank) R75,00 + R2,10/R100
Absa ATM R2,00 per R100
Absa-supported ATM R6,00 + R2,00/R100
Saswitch ATM R11,50 + R2,00/R100
Point of sale (POS) (local) R2,00
Overseas (ATM/POS)(3) R75,00
Purchases
Credit Card purchases (Point of Sale – POS) local/overseas(3) No charge
Garage Card purchases R6,50

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Credit cards
Account payments and funds transfers
Account payments
• Absa ATM, Online, Mobile, Telephone (IVR) R10,00
• Branch counter R75,00
Debit orders
• Internal debit orders No charge
• External debit orders(4) No charge
Funds transfers
• Absa ATM, Online, Mobile, Telephone (IVR) No charge
• Branch counter R75,00
Bank Cheque R200,00
Balance enquiries
Absa ATM, Online, Mobile, Telephone (IVR) No charge
Absa-supported ATM No charge
Saswitch ATM/Overseas ATM/Post Office terminal R8,00
Branch counter No charge
Telephone adviser-assisted R7,00
Statement fees and notifications
Absa ATM ministatement R8,00
Absa CAT ATM (Cash Accepting Terminal) full statement R16,00
Full statement: Branch counter R32,00
Mailed statement No charge
eStatement(5) No charge
Stamped statements
• Online R8,00
• Absa CAT ATM (Cash Accepting Terminal) R16,00
Transaction history
• Enquiry - Online, Mobile, Telephone (IVR) No charge
• Enquiry - Telephone adviser-assisted(6) R32,00
Archived statements/Tax certificate - Online R8,00 per statement
Copies of statements (per statement)
• Less than 4 months old R32,00
• 4 months older R75,00
Duplicate statement fee R5,00 per request R1,00 per page (max R50,00)
Other fees
Notification fee (SMS or email) R0,60
Notice of payment or reminders (Online, Mobile, Telephone)
• SMS I Email I Fax R1,25 I R1,25 I R12,00
Absa Online notifications (includes RVN, TVN, logon alert)
• SMS I Email I Fax No charge
Basic Travel Insurance No charge
Unpaid debit order/Cheque fee No charge
Declined fee (insufficient funds)
• Absa ATM, Absa-supported ATM, Saswitch ATM,
Overseas ATM and POS R8,50
Initiation fee R175,00

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Credit cards
Card replacement
Card Replacement/Lost card administration fee(7) R140,00
Card delivery: Same-day delivery R490,00
Card delivery: International delivery Region dependent (Min R250 - Max R700)
Lost card protection No charge
Courier card delivery No charge
Invalid dispute fees
Domestic transactions R50,00
International transactions R128,00
Mobile Banking Lite (*120*2272#)
Monthly fee No charge
Account payments R10,00
Funds transfers No charge
Balance enquiries R0,60
Statement enquiries R0,60 ministatement via SMS
Notice of payment or reminders (SMS I Email I Fax) R1,25 I R1,25 I R12,00

Notes:
1. Credit Card Monthly Account Fee: This fee relates to the cost charged monthly for the administration and maintenance of the
value-added features on your credit card account. This fee enables the ‘more than just credit’ features on your card.
2. Credit Facility Service Fee: This fee relates to the cost charged monthly for the routine administration of maintaining your credit
card facility. This fee enables the everyday use of your credit card and the credit granted.
3. An additional currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa.
4. Scheduled monthly payments against your account from merchants who allow payment collections from credit cards.
5. Customers can register for eStatements by logging onto Absa Online and clicking on the ‘Profile’ menu bar and then on
‘Manage eStatements’, or via Telephone Banking or by sending their request to contactcard@absa.co.za
6. An additional fee of R2,00 is applicable if request is emailed or R12,00 for fax.
7. The bank may charge a replacement card fee or Lost Card Administration Fee at our own discretion.

37
Home Loans
Absa’s Home Loan products and services are designed to complement the South African consumer’s home
ownership specific needs. We recognize the consumer’s preference for simple and more rewarding financing
solutions that help them to achieve their home ownership aspirations. We offer:
• Relevant solutions to address the specific needs of consumers
• Preferential service, non-intrusive, always available
• Relationship benefits that rewards a client’s relationship and loyalty with Absa.

Home Loans
Initiation fees
All loans R6 037,50 (max)
Monthly service fees
All agreements R69,00
Deposits
Cash deposit: Branch counter(1) R60,00 + R2,00/R100

Note:
1. Branch counter cash deposit fee applicable for all cash deposited in excess of the monthly Home Loan repayment amount.
No charges are applicable on Absa ATM cash, cheque and electronic deposits.

Early settlement interest


If a large agreement (including all mortgage agreements) is cancelled, an early termination charge may
be levied equal to a maximum of 90 days’ interest, which will be reduced proportionately with any notice
period given.

38
International Banking
Introducing borderless banking for your international payment, saving and travel needs. Access our solutions
through Absa online banking, the banking app or visit one of our conveniently located branches in over 100
locations. Absa Rewards members get cash back for using any of our solutions.(1)

Send and receive international payments with ease


You can send money anywhere in the world from the palm of your hand with Western Union™ on our banking app,
and NovoFX – our FX app that shows real-time rates. Payments from these platforms are fast, simple, and easy.
You can also make payments from Absa online and our branches.
Whether you are making salary remittances, gift payments, investment and travel payments, we’ve got you
covered with great service and even better pricing.
Whether you are travelling for holiday or a business, we offer a variety of solutions to help make your journey
enjoyable and hassle free
Foreign Banknotes*
We can supply you with most of the world’s major currencies and we can order currency for you, should we not
have the currency at our counters.
Cash Passport™*
An Absa multi-currency Cash Passport™ is a Chip and PIN enabled, and contactless card preloaded with foreign
currency that is a safe, easy and convenient way to take your spending money overseas. It can be preloaded with
up to seven currencies on a single card via Absa online or the branch.
Available currencies:
• United States dollars – US dollars (USD) • Great British pounds – GB pounds (GBP)
• Euros – euros (EUR) • Australian dollars – AU dollars (AUD)
• New Zealand dollars – NZ dollars (NZD) • Canadian dollars – CA dollars (CAD)
• Arab Emirate dirhams – AE dirhams (AED)

Travel Insurance
With cover for anything from a cancelled flight, lost suitcase to a sudden unexpected illness, Absa Insurance
Company Travel Insurance allows you to relax and enjoy your journey
Absa Currency Investment Account
Diversify your investment portfolio with an Absa Currency Investment Account. It provides protection against
fluctuations in the rand exchange rate and an affordable way to save in foreign currency. Open an account online
in any of the following currencies.

AUD Australian Dollar BWP Botswana Pula


CAD Canadian Dollar CHF Swiss Franc
DKK Danish Kroner EUR European Euro
GBP British Sterling HKD Hong Kong Dollar
INR Indian Rupee JPY Japanese Yen
MUR Mauritian Rupee NOK Norwegian Kroner
NZD New Zealand Dollar SAR Saudi Riyal
SEK Swedish Kronor SGD Singapore Dollar
USD United States Dollar

More about Western Union*


An international payment service that allows you to receive cash from, or send cash to anyone in the world via our
branches, AOL and the Absa banking app.
Here’s what’s in it for you
Absa and Western Union give you access to over 500 000 locations in more than 200 countries and territories.
International cash send to a loved one is available for collection in minutes.
From the mobile in your palm, to cash in theirs. Quick, safe and simple.

*This product is Shari’ah compliant

Note:
1. Excluding Western Union and foreign bank notes.

39
International Banking
International banking Branch Absa Online
Cash PassportTM card
Cash PassportTM load and reloads of digital wallet 2,20% Minimum R120,00 2,20% Minimum R120,00
Once-off card activation fee R150,00 N/A
Secondary card R65,00 N/A
Repurchase of Cash PassportTM (upload) crediting an
No charge N/A
Absa account
Purchase and sale of foreign banknotes
Foreign banknotes purchase and sale 2,12% Minimum R125,00 N/A
Transfer outwards (SWIFTTM)
In rand and foreign currency 0,65% Minimum R220,00 0,55% Minimum R160,00
Maximum R780,00 Maximum R780,00
Electronic fee R150,00 R100,00
Transfer inwards (SWIFTTM)
Inward transfers received 0,65% Minimum R220,00 0,55% Minimum R160,00
Maximum R780,00 Maximum R780,00
Currency Investment Account
0,65% Minimum R145,00
Deposits per transaction - funding transfer inwards No charge
Maximum R350,00
0,65% Minimum R145,00
Withdrawals per transaction - funding transfer outwards No charge
Maximum R350,00
Western Union® Money Transfer service
Send money Principal bands Principal bands Fee USD*
(pricing the same for both USD from USD to
in-branch and digital) - 50,00 7,00
51,00 100,00 10,00
101,00 150,00 12,00
151,00 200,00 14,00
201,00 250,00 16,00
251,00 300,00 18,00
301,00 400,00 20,00
401,00 500,00 25,00
501,00 600,00 30,00
601,00 700,00 35,00
701,00 800,00 40,00
801,00 900,00 45,00
901,00 1 000 50,00
1 001 1 200 55,00
1 201 1 500 63,00
1 501 1 800 63,00
1 801 2 000 64,00
2 001 2 500 65,00
2 501 3 250 65,00
3 251 5 000 2% principal
5 001 7 500 2% principal
7 501 10 000 2% principal
10 001 and above 2% principal
*
At time of WUMT send: Fee to be converted to ZAR at prevailing exchange rate prior to 15%
VAT addition/inclusion. Price subject to change.
Receive money No charge

40
International banking
Other
Cash-handling fee
• Transaction value under R50 000 R350,00
• Transaction value above R50 000 R60,00 + R2,00/R100 of the value of the cash exchanged
for foreign currency
Travel delivery fee
• Delivery of travel products to client’s premises R270,00
• Failed delivery R310,00
Visa letter R150,00
Emigration formalities Price on application

41
Other offerings
Safe custody

Safe custody
Transaction type Fee
Initiation fee R560,00
Accessing items stored in safe custody R28,00
Absa lockers Small
(1)
R1 400,00
Absa lockers(1) Medium R2 100,00
Absa lockers Large
(1)
R3 500,00
Absa lockers(1) Extra Large R3 850,00
Envelope safe custody (1)
R340,00
Fixed fee (items stored in safe – excluding informal security)(1) R1 400,00

Note:
1. These fees are paid annually in advance in January.

Mobile Banking Lite

Mobile Banking Lite (*120*2272#)


Transaction type Fee
Monthly fees No charge
CashSend® R2,00 per R100
Account payments R10,00
Funds transfers No charge
Prepaid top-up R1,50
Balance enquiries R0,60
Statement enquiries R0,60 ministatement via SMS
Notice of payment or reminders
• SMS | Email | Fax R1,25 | R1,25 | R12,00
Lotto purchase (not applicable to Islamic customers) R2,50

42
Frequently asked questions
For any other questions, please call 08600 08600, visit your nearest Absa branch
or go to absa.co.za

How do transaction fees work?


In short, you pay either a fixed fee or a sliding scale fee, which is sometimes called ‘ad valorem’.

Fixed fee: When you perform account payments at an Absa ATM, you’ll pay a fixed fee per transaction,
whether you pay R100 or R1 000.

Sliding scale fee: You pay a base fee for the transaction itself plus a fee based on the value of the
transaction. For example, if you withdraw R500 from a current account at an Absa-supported ATM
you’ll pay a R6,00 base fee for the transaction plus R2,00 per R100. Therefore the withdrawal will
cost R16,00 (R6,00 + 5 x R2,00).

What pricing options are there?


To get the most out of your banking, choose the product and pricing option that best suits your needs
and your pocket and don’t forget to relook your options as your needs change.

Remember: Transactions performed at an Absa Branch is more expensive than transactions done at
an Absa ATM, using Online, Mobile or Telephone Banking.

1. Pay-as-you-transact
This is the standard fee pricing option, where you are charged a standard fee for every transaction
you make.

2. Value Bundle
The Value Bundle option offers a set number of transactions and various value-added services for a
fixed monthly fee. In the event you transact outside of the allotted transactions, pay-as-you-transact
(PAYT) fees will apply.

3. Rebate Banking
You will receive a rebate on the banking fees for certain transactions if you keep a set minimum
balance in your transactional, savings or investment account throughout the month. The amount to
be maintained differs, depending on the account you hold.

Where can I find out about the pricing applicable to my account?


The pricing on Absa accounts can be found on the website (absa.co.za). You can also call the Absa
Price Line on 08600 08600 and we’ll be able to explain specific fees and the various pricing options
available to you.

43
Frequently asked questions
How do debit orders make my life easier?
A debit order is an instruction from you that allows third-party service providers and banks to collect
money automatically from your bank account. Customers who choose to use debit orders should
always make sure that there is enough money in their account to cover the amount of the debit order.

What does ‘tracking’ a debit order mean?


If a debit order is processed and there are insufficient funds available in your account, the third
party can try to debit your account again when funds become available. This is commonly referred
to as ‘tracking’. However, in the event that there are insufficient funds in your account on the due
date of your tracked debit order, the unsuccessful fee will be charged.

How can I track my debit orders?


To be safe, check that your debit orders have all been processed correctly. If you notice any
discrepancy, you can dispute the debit order and claim back the amount taken from your account.

You can also register for NotifyMe and receive an SMS notification every time there is a transaction
on your account.

How can I dispute a debit order?


You can dispute a debit order by visiting a branch or online. If you dispute a debit order within
40 days of the debit order being debited from your account, the amount will be credited to your
account immediately.

How can I cancel a debit order?


You can only cancel a debit order by contacting the service provider directly and instructing them to
do so.

If the third party continues to collect the debit order from your account after you have
cancelled it, you can dispute the debit order or, alternatively, provide Absa with a written stop
payment instruction.

How can I avoid rejected debit order fees?


Arrange for your debit orders to be paid about two days after your salary/wage is deposited into your
account. This will ensure you have enough money in your account. Remember, you have the right to
choose the date that suits you.

How can I prevent an unauthorised debit balance fee?


Unauthorised debit balance fee is applicable when an account without an approved limit goes into a
debit position. Ensure that there are sufficient funds in the account to avoid the account from being
placed in a debit position.

How can I prevent an honouring fee?


Honouring fee is only charged to preferred clients with a good credit record to mitigate the potential
reputational risk they will be exposed to if we did not honour their payment and returned it as a RD
event. To prevent this fee, you need to ensure that there are sufficient funds in the account to cater
for debit orders. Alternatively, you could arrange for the debit order date to coincide with the salary
credit date.

What is an electronic funds transfer?


It is the transfer of money between accounts linked to your portfolio, for example, transferring money
between your current account and savings account.

44
Frequently asked questions
What is a beneficiary payment?
It is a transaction used to pay a utility bill (municipal account) or beneficiary whose account is not
linked to your portfolio of accounts (i.e. you would pay school fees, an electricity bill or rent using
a beneficiary payment transaction).

What is an immediate payment?


By using our electronic channels you can pay single credit payments in real-time to beneficiaries
24 hours a day, seven days a week, 365 days a year. Note: There is a fee payable to make
a payment immediate.

What is a cardless cash deposit?


You can deposit cash at any of our cash-accepting ATMs without using an ATM card.

Why should I get eStatements?


No charges are applicable for eStatements. You receive them regularly and they are easy to file,
save and print.

How can I change to eStatements?


Simply logon to Absa Online (absa.co.za), click on the ‘Profile’ menu bar and then on ‘Manage
eStatements’.

What is a debit card?


This card lets you pay for goods or services at retailers where you see the MasterCard® or Visa signs.
Funds are sometimes reserved and only debited from your account once the retailers have processed
the transactions.

What is an Absa-supported ATM?


These ATMs are supported by Absa and are dual-branded, i.e. Absa/Cash Express. Withdrawals made
from these ATMs attract higher charges than if you had used an Absa ATM, but lower than those if
you had used a Saswitch machine.

What is a Saswitch ATM?


These ATMs belong to other financial institutions and Absa does not own Saswitch ATMs, so when
you use them, you’ll be charged additional fees. If possible, always use an Absa ATM.

Disclaimer:
Fees quoted in this brochure are valid from 01 January 2020. Unless otherwise stated, fees include 15% VAT and are subject
to change.

Should there be evidence that an individual product or service is used for business purposes, or used in any way that is not
allowed by the product terms or conditions, this may result in customers having to pay additional fees, or even the termination
of the product or service. In this event Absa is entitled to change the pricing option (for such products and services) by notice
to a pricing option that is the same or similar to that for business customers.

E&OE

Terms and conditions apply Authorised Financial Services Provider Registered Credit Provider Reg No NCRCP7

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