Employment Outlook Report: TeamLease

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Job Creation
Apr- Sep, 2019
Employment Outlook Report

Comprehensive overview of the mechanics of hiring, job growth, job creation, salaries and their
drivers, trends and forecasts across 14 cities and 19 sectors in India
HY-1: Apr-Sep, 2019-20
®
Preamble 1
Executive Summary 3
Net Employment Outlook 5
Highlights 7
Outlook Trends by sector and city- Leaders and laggards 14
Outlook Trends by sector and city- Job market sweet spots 17
Spotlight - Attrition Trends 21
Annexure- 1- Sector-wise analysis 26
TABLE OF CONTENTS Annexure- 1- City-wise outlook statistics 36

Job Creation 40
Annexure- 2-The Salary Scene 46
Annexure- 2- Research Methodology 49
Annexure- 2- Sample Design- India 50
Annexure- 2- Sample Design- Global Markets 51
Annexure- 2- Abbreviation 52
Annexure- 2- Bibliography and Definitions 53
Employment Outlook Report [2019-2020]

Preamble 01
The TeamLease Employment Outlook Report is a forward looking tool for human resource professionals, policy and decision makers, reflecting hiring
sentiment and job creation across 14 cities and 19 sectors in India and 3 broad business categories across major global markets. This report carries a
snapshot of business hiring sentiment, hiring demand, net new job creation, job creation via back-fills and fresh graduate job creation for the first six
months of FY 2019-20 [April, 2019 – September, 2019] on the basis of the survey and analysis carried out during the preceding 5 months [November,
2018 – March, 2019].
The survey covers 775 small, medium and large companies across the19 sectors across India and 85 businesses across global markets, studies
employment trends and attrition and gleans information on hiring sentiments. In India, the coverage is spread across 4 geographical areas [Metros,
Tier-1, Tier-2/3 and Rural], 4 hierarchical levels [Entry, Junior, Mid and Senior Levels] and 7 functional areas [Sales, Marketing, Information Technology,
Engineering, Office Services, Human Resources, Blue Collar].
"
Tracking critical drivers that influence hiring every half year, the Employment Outlook Report is the only one of its kind seeking to deliver high impact
hiring decision support to its stakeholders – Business & HR heads, Senior Management and Policy-makers in industry and the government.
The report aims to

Measure Employment Outlook trends across the country and estimate Job Growth, by city and
Job Creation
sector.
We began an initiative to estimate job creation
Measure Employment Outlook trends by geography, business size and hierarchy.
in the immediate term (the next 6 months) with
Identify key drivers of hiring sentiment, by sector. the previous edition of the Employment
Note: The Employment Outlook and Job Growth statistics need to be read together for each sector for better understanding of the trends. Outlook Report.
The initiative is being built on the foundation

Reporting convention: how to interpret outlook statistics of a statistical methodology that analyzes
Investments, Project Activity and Market Size,
The Net Employment Outlook is the difference between the number of respondents who are
and their causal effect on Total Employment
inclined to hire and the number of respondents who are disinclined to hire, over the latter 6 and Job Creation.
months of the financial year (April through September, 2019-20). The Outlook is expressed as a The initiative is in its very initial stages and
percentage of the total number of respondents. we will continue to build it into a robust
predictive exercise in time to come.

Executive Summary 02
GLOBAL TRENDS: With the fears about an impending recession subsiding Net Employment
Outlook saw incremental improvement for Europe, Middle East and APAC for the forthcoming,
April-September, 2019-20, HY. Europe witnessed the highest increase in Net Employment
Outlook [3%] for the April-September, 2019-20 HY, followed by the Middle East [2%] and APAC
[1%] while the outlook for Americas stays steady at 42%. Africa [-2%] reports the lone drop in
outlook and the Net Employment Outlook for India improves by 3% to 95%.
INDIA: A 3% rise in India’s Net Employment Outlook takes it to a high of 95%, for the April-
September, 2019-20 HY. The GDP growth forecast for this quarter remains slack.
New Job Creation: Net new job creation, over the next 6 months, across the 19 key sectors and 14 cities covered
in the report is estimated to be 11,49,400.
SECTORS: 11 of the 19 sectors surveyed witnessed an increase in Net Employment Outlook,

and the remaining 8 reported a decrease in their outlook, for the April-September, 2019-20
HY.
Positive: Travel & Hospitality [+4%], BPO / ITeS [+4%], Power & Energy [+3%], Logistics [+3%], Retail [+2%], Financial Services
[+2%], Educational Services [+2%], Consulting [+2%], Manufacturing, Engineering & Infrastructure [+2%], Construction &
Real Estate [+2%] and FMCG/D [+1%].
Negative: Marketing & Advertising [1%], Agriculture & Agrochemicals [-2%], Telecommunications [-2%], KPO [-3%],
Healthcare & Pharmaceuticals [-3%], IT [-4%], Media & Entertainment [-4%] and Ecommerce & Tech Start-ups [-5%].
CITIES: Half of the 14 cities surveyed improve their outlook and the remaining half witness
a reduction in their outlook for the April-September, 2019-20 period compared to
October-March, 2018-19.
Positive: Pune [+5%], Coimbatore [+4%], Indore [+4%], Chennai [+3%],
Ahmedabad [+3%], Kolkata [+3%] and Delhi [+2%]
Negative: Mumbai [-1%], Chandigarh [-1%], Nagpur [-2%], Bangalore [-3%], Hyderabad [-3%], Gurgaon [-2%],
Kochi [-2%]

GEOGRAPHIES: Tier-2 cities witness a stupendous increase (+5%) in hiring sentiment for
the forthcoming April-September, 2019-20 HY, followed by Tier-3 towns and Rural areas
(+2% each).
Hierarchy: All tiers of the hierarchy - except the Senior-levels - witness a healthy increase in
hiring sentiment. The outlook for Mid-levels grows by +4%, and the outlook for Entry and
Junior levels by 3% each.
BUSINESS SIZE: Medium-sized businesses see a huge jump (+5%) in outlook and Large
businesses report an outlook growth of 2%. The outlook for Small businesses increments
by 1%.
FUNCTIONAL AREA: Engineering (+5%), Office Services (+4%), Blue Collar (+4%) and
Marketing (+3%) are likely to see handsome increase in hiring, while hiring sentiment for
the Sales and IT functional areas is seen to stagnate.
Attrition
Attrition rates
rates dropped
dropped significantly
significantly in
in 5
5 of
of the
the 19
19 sectors
sectors during
during the
the previous
previous HY (October-March,
HY (October-March, 2018-19) as compared with the FY (April – March,
2018-19) as compared with the FY (April –March, 2018-19) while 5 other 2018-19)
sectorswhile 5 other
witnessed signifi-
sectors witnessed significantly higher attrition
cantly higher attrition during this period. during this period.
Drop
Drop in
in attrition:
attrition: Construction
Construction && Real
Real Estate,
Estate, IT,
IT, KPO,
KPO, Telecommunication and Travel
Telecommunication and Travel &
& Hospitality
Hospitality Increase in attrition:
Agriculture and Agrochemicals, Educational Services, FMCG& D, Financial Services, and Retail
Increase
Increase in
in attrition:
attrition: Agriculture
Agriculture and
and Agrochemicals,
Agrochemicals, Educational
Educational Services,
Services, FMCG&
FMCG& D,
D, Financial
Financial Services,
Services, and
and Ret ail
Retail

FRESH GRADUATE HIRING: 17% of all net new jobs estimated to be created during the April-Sep-
tember, 2019-20 HY are likely to be Fresher hiring (across 19 sectors and Tier-1 cities – Ahmedabad,
Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai and Pune). The leading city sectors are –
Retail-Delhi [8,250 jobs], Educational Services-Bangalore [6,870 jobs], Retail-Chennai [5,550 jobs], Retail-Bangalore
[4,960 jobs], Educational Services-Mumbai [4,180 jobs],FMCG/D-Mumbai [4,210 jobs]
Top sectors (by city) in terms of employment outlook growth:

Bangalore: FMCG/D, IT [+4%] | Manufacturing, Engineering & Infrastructure, Ecommerce & Tech Start-ups [+3% each]
Ahmedabad: Manufacturing, Engineering & Infrastructure [+3%] |FMCG/D, IT, KPO & Consulting [+2% each] Chennai: IT
[4%], FMCG/D [+3%] | Financial Services, Ecommerce & Tech Start-ups [+2% each]
Delhi: Power & Energy [+4%] | H&P, FMCG/D, IT, Construction & Real Estate [+3% each]
Hyderabad: IT [+3%] | H&P, Power & Energy, Travel & Hospitality, Consulting [+2% each]
Kolkata: BPO [+3%] | Power & Energy, Financial Services, Consulting [+2% each]
Mumbai: : H&P, FMCG/D, Financial Services [+3%] | Retail, Educational Services [+2% each]
Pune: Logistics [+4%] | Agriculture, Media & Entertainment [+3% each] | Ecommerce & Tech Start-ups, Educational
Services [+2% each]
Top sectors (by city) in terms of Net New Job Creation:

Ahmedabad: Retail [7,070] | Logistics [5,590] | Fast Moving Consumer Goods & Durables [4,260]
Bangalore: Educational Services [24,260] | Retail [22,770] | Logistics [15,580]
Chennai: Retail [20,010] | Logistics [12,190] | Fast Moving Consumer Goods & Durables [9,670]
Delhi: Logistics [28,510] | Retail [27,560] | Educational Services [17,280]
Hyderabad: Retail [15,840] | Fast Moving Consumer Goods & Durables [9,190] | Educational Services [8,510] Kolkata:
Retail [11,660] | Logistics [10,180] | Educational Services [7,030]
Mumbai: Logistics [31,480] | Educational Services [17,010] | Retail [16,900]
Pune: Educational Services [13,800] | Retail [13,440] | Fast Moving Consumer Goods & Durables [10,710] Chandigarh:
Retail [7,600] | Fast Moving Consumer Goods & Durables [5,510] | Logistics [5,040]
Coimbatore: Fast Moving Consumer Goods & Durables [7,800] | Logistics [5,990] | Educational Services [5,510] Gurgaon:
Logistics [8,480] | Retail [8,240] | Fast Moving Consumer Goods & Durables [7,280]
Indore: Fast Moving Consumer Goods & Durables [4,990] | Retail [3,650] Financial Services [2,760]
Kochi: Logistics [6,890] | Fast Moving Consumer Goods & Durables [5,560] | Retail [4,490]
Nagpur: Fast Moving Consumer Goods & Durables [3,290] | Retail [2,070] | Logistics [1,700]

Net Employment Outlook: HY-on-HY comparison 05
A marginal improvement in employment outlook statistics across the regions,

with Africa being the lone exception
Apr – Sep, 2019-20 Major Global Markets Oct – Mar, 2018-19
38 Africa 40
42 Americas 42
60 APAC 59
42 Europe 39
53 Middle-East 51
95 India 92

Net Employment Outlook: HY-on-HY comparison 06
Conventional (non-tech) sectors and the cities that host them rise above the rest
Apr – Sep, 2019-20 India: Top Sectors Oct – Mar, 2018-19
Manufacturing,
70 Engineering &
Infrastructure
Travel &
71
Hospitality
Power & 87
Energy
Financial 90
Services
India: Top Cities
85 Pune 80
68 Coimbatore
Hyderabad 75

07
Highlights
- Employment Outlook Trends

Highlights 08
"
Global Employment Outlook – HY-1, 2019-20
India dominates in a world characterized by marginal improvement in employment outlook
Net
Employment
Major global markets Increase Decrease No Change Outlook Easing of the worries of an impending
global recession improves the Net
Employment Outlook in APAC (+1%),
Africa 55 17 28 38
Europe (+3%) and Middle East (+2%) for the
April-September, 2019-20 period
compared to October-March, 2018-19.
Americas 64 22 14 42 With the stock market rally set to last at

least until the election season India
foresees favourable business outlook and
thus sees a 3% increase in Employment
APAC 73 13 14 60 Outlook.
Europe beat Asia-Pacific (APAC) to the top

slot with the highest increase in the net
employment outlook (+3%) for the
Europe 55 13 32 42 October-March, 2018-19 period
compared to April-September, 2018-19.
Europe also witnesses a significant rise in
Middle-East 69 16 15 53 the percentage of employers (3%)
reporting an increase in hiring sentiment
for the April-September, 2019-20 period
compared to October-March, 2018-19.
India 96 01 03 95
The Americas see an equal proportion of
employers likely to increase hiring and as
All numbers are percentages of employers who indicated either an increase, decrease or no change in hiring over April - September, 2019-20 those that are likely to decrease hiring,
keeping the Net Employment Outlook
The report is based on the analysis of surveys carried out with employers across India. Respondents from 775 small, medium and large businesses
constant at 42%.
across 14 cities and 19 sectors have been surveyed for this edition of the report. All findings are reported as percentages of total respondents at the
specific levels of analysis. TeamLease survey, Oct 2018 – Feb 2019

Highlights 09
"
Employment Outlook India – HY-1, 2019-20
Net Employment Outlook for India at a six half-yearly high
Net
Current HY in historical Employment

perspective Increase Decrease No Change Outlook The Net Employment Outlook for the
April-September, 2019-20 HY improves
Oct – Mar, 2016-17 96 01 03 95 by a significant 3%. A record 96% of all
Apr – Sep, 2017-18 93 04 03 89 employers surveyed indicated positive

hiring sentiment.
Oct – Mar, 2017-18 92 01 07 91
There has been a marginal (0.3%) increase
in the GDP forecast for the Q1, 2019
Apr – Sep, 2018-19 96 01 03 95
quarter following a significant dip during
Oct – Mar, 2018-19 94 02 04 92 the previous quarter.
The alternating trend of the Net

Apr – Sep, 2019-20 96 01 03 95 Employment Outlook numbers continues
and touches the 95% mark for the third
time over 6 HYs .
More sectors (11) are geared to increase

GDP Employment Outlook- Over the Years
hiring during the April-September, 2019-
Quarter Growth (%) 2019-20 HY-1 95 20 HY and the trend for cities is split right
Q1, 2019-20 7.10% down the middle.
2018-19 HY-2 92
Q4, 2018-19 6.80% Travel & Hospitality (+4%), BPO / ITeS
2018-19 HY-1 95
Q3, 2018-19 7.20% (+4%) and Power & Energy (+3%) take the
2017-18 HY-2 91 lead and Ecommerce & Tech Start-ups (-
Q2, 2018-19 7.90%
2017-18 HY-1 89 5%), Media & Entertainment (-4%) and IT (-
Q1, 2018-19 8.20% 4%) lag in terms of the Net Employment
2016-17 HY-2 95 Outlook.
86 87 88 89 90 91 92 93 94 95 96
The report is based on the analysis of surveys carried out with employers across India. Respondents from 775 small, medium and large businesses
TeamLease survey, Oct 2018 – Feb 2019
across 14 cities and 19 sectors have been surveyed for this edition of the report. All findings are reported as percentages of total respondents at the
Data Source: GDP rises 2% in India in forth quarter, countryeconomy, 2018
specific levels of analysis.

Highlights 10
"
Employment Outlook Trends – HY-1, 2019-20
by Geography*
Net
Employment
METRO & TIER-1** Increase Decrease No Change Outlook
Tier-2 cities witness a stupendous
Oct – Mar, 2018-19 98 01 01 97
increase (+5%) in hiring sentiment for the
forthcoming April-September, 2019-20
Apr – Sep, 2019-20 98 00 02 98
HY, followed by Tier-3 towns and Rural
TIER-2** areas (+2% each).
Oct – Mar, 2018-19 28 07 65 21
Apr – Sep, 2019-20 30 04 66 26
TIER-3**
Oct – Mar, 2018-19 10 04 86 06
Apr – Sep, 2019-20 11 03 86 08
RURAL**
Oct – Mar, 2018-19 02 01 97 01
Apr – Sep, 2019-20 03 00 97 03

*Geographical areas are locations where hiring takes place
** Please refer Bibliography and Definitions
The report is based on the analysis of surveys carried out with employers across India. Respondents from 775 small, medium and large businesses across 14 cities and 19
sectors have been surveyed for this edition of the report. All findings are reported as percentages of total respondents at the specific levels of analysis. TeamLease survey, Oct 2018 – Feb 2019

Highlights 11
"
by Business Size**
Net
Employment
SMALL Increase Decrease No Change Outlook
Medium-sized businesses see a huge
Oct – Mar, 2018-19 69 09 23 59
jump (+5%) in their outlook and Large
businesses report a 2% growth (+2%).
Apr – Sep, 2019-20 70 10 20 60
MEDUIM
Oct – Mar, 2018-19 86 10 04 76
Apr – Sep, 2019-20 90 09 01 81
LARGE
Oct – Mar, 2018-19 95 02 03 93
Apr – Sep, 2019-20 97 02 01 95

**Respondents categorized as Small (less than 500 employees), Medium (500 to 5,000 employees) and Large (greater than 5,000 employees)

Highlights 12
"
by Hierarchy*
Net
Employment
ENTRY LEVEL Increase Decrease No Change Outlook
All tiers of the hierarchy witness a healthy
Oct – Mar, 2018-19 60 09 31 51
increase in hiring sentiment, with growth
between 3% and 4%.
Apr – Sep, 2019-20 62 08 30 54
JUNIOR LEVEL
Oct – Mar, 2018-19 80 09 11 71
Apr – Sep, 2019-20 80 06 14 74
MID-LEVEL
Oct – Mar, 2018-19 49 08 43 41
Apr – Sep, 2019-20 52 07 41 45
SENIOR LEVEL
Oct – Mar, 2018-19 44 02 54 42
Apr – Sep, 2019-20 41 03 56 38

*The organizational level at which employers plan to hire
Please refer Bibliography and Definitions

Highlights 13
by Functional Area*
Net
No Employment
SALES Increase Decrease Change Outlook
Net
Oct – Mar, 2018-19 97 00 03 97 No Employment
HUMAN RESOURCES Increase Decrease Change Outlook
Apr – Sep, 2019-20 98 01 01 97
Oct – Mar, 2018-19 64 20 16 44
MARKETING
Oct – Mar, 2018-19 80 10 10 70

Apr – Sep, 2019-20 66 20 14 46
BLUE COLLAR
Apr – Sep, 2019-20 82 09 09 73
Oct – Mar, 2018-19 90 00 10 90
INFORMATION TECHNOLOGY
ENGINEERING
Oct – Mar, 2018-19
Apr – Sep, 2019-20

93
92
04
02
03
06
89
90
" Apr – Sep, 2019-20 94 00 06 94
*The functional areas in organizations for which employers plan to hire
Please refer Bibliography and Definitions
Oct – Mar, 2018-19 92 02 06 90
Apr – Sep, 2019-20 96 01 03 95 Engineering (+5%), Office Services (+4%), Blue Collar (+4%) and
Marketing (+3%) are likely to see handsome increase in hiring, while
OFFICE SERVICES hiring sentiment for the Sales and IT functional areas is seen to
Oct – Mar, 2018-19 24 10 66 14 stagnate.
Apr – Sep, 2019-20 25 07 68 18


14
Outlook trends by Sector and City

- Leaders and Laggards I Job Market Sweet Spots

Sector and City outlook trends 15
A major reset of the order - new age sectors take a drubbing
Apr-Sep, Oct-Mar, Apr-Sep, Oct-Mar,

Sectors 2019-20 2018-19 % change Sectors 2019-20 2018-19 % change
Travel & Hospitality 71 67 04

Marketing & Advertising 66 67 -01
BPO / ITeS 77 73 04 Agriculture &

70 72 -02
Agrochemicals
Power & Energy 90 87 03
Telecommunications 65 67 -02
Logistics 73 70 03 Knowledge Process

96 99 -03
LAGGARD S
Outsourcing
LE A DE R S
Retail 96 94 02 Healthcare &

95 98 -03
Pharmaceuticals
Financial Services 92 90 02
Information Technology 94 98 -04
Educational Services 85 83 02
Media & Entertainment 83 87 -04
Consulting 68 66 02 Ecommerce &

90 95 -05
Technology Start-ups
Manufacturing,
Engineering & 67 65 02 **Respondents categorized by sector
Infrastructure
by Sector**
Construction & Real
64 62 02
Estate
Fast Moving Consumer
71 70 01
Goods & Durables

Underdogs win - the less prominent cities outdo the metros
Apr-Sep, Oct-Mar, Apr-Sep, Oct-Mar,

Sectors 2019-20 2018-19 % change Sectors 2019-20 2018-19 % change
Pune 85 80 05 Mumbai 87 88 -01
Coimbatore 68 64 04 Chandigarh 61 62 -01
LAGGARD S
Indore 55 51 04 Nagpur 48 50 -02
L E A D E R S
Chennai 70 67 03 Bangalore 94 97 -03
Ahmedabad 69 66 03 Hyderabad 72 75 -03
Kolkata 47 44 03 Gurgaon 60 64 -04
Delhi 78 76 02 Kochi 54 58 -04
**Respondents categorized by the city where they are head-quartered
by city**

Job Market Sweet Spots
City-Sector
Manufacturing sectors are likely to get a leg up over the next 6 months...
Manufacturing Sectors
FMCG&D H&P MEI AGCH P&E Sectors Short form

Knowledge Process
AHM 17 15 19 21 12 9 17 19 21 23
Outsourcing KPO
Ecommerce & Technology
BNG 23 19 39 37 13 10 16 14 18 20 Start-ups EC&TS
CHN Financial Services FS

15 12 26 25 11 9 15 14 21 23
Media & Entertainment M&E
DEL 19 16 28 25 12 11 9 7 22 18
Retail RET
HYD 17 17 27 25 7 7 13 15 20 18
BPO / ITeS BPO
KOL 6 8 10 9 5 5 7 9 15 13 Fast Moving Consumer FMCG&D
Goods & Durables
MUM 25 22 31 28 11 9 13 16 28 26
Construction & Real Estate C&RE
PUN 18 16 25 23 18 16 11 8 24 22 Agriculture & Agrochemicals AGCH
CHD 9 7 11 9 14 12 10 12 09 9 Telecommunications TEL
COM 13 9 10 10 13 13 8 10 6 8 Information Technology IT

Healthcare & H&P
GUR 13 8 9 9 11 11 9 12 7 10 Pharmaceuticals
Educational Services ES
IND 10 6 8 7 11 10 7 10 8 8
Manufacturing, Engineering MEI
KOC 9 5 4 4 9 9 7 9 7 7 & Infrastructure
Travel & Hospitality T&H

NPR 10 6 5 5 11 10 8 11 4 5
Power & Energy P&E
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City-Sector
...while the Services sectors relatively under-perform
Service Sectors
TEL IT FS RET EC&TS M&E C&RE T&H ES BPO KPO CON LOG M&A
AHM 14 15 11 9 14 16 17 20 13 12 17 19 11 10 11 10 22 21 7 7 27 25 11 9 10 10 8 9
BNG 18 20 25 21 31 29 32 31 38 35 26 29 16 15 20 18 25 23 22 20 48 46 15 13 15 13 14 13
CHN 9 10 16 12 26 24 19 19 23 21 22 25 9 8 9 9 19 19 9 8 24 22 12 11 15 14 11 11
DEL 12 12 13 10 25 23 30 28 24 22 23 26 20 17 19 17 21 20 15 14 32 32 14 12 14 13 13 14
HYD 15 16 14 11 25 23 25 24 25 23 29 32 18 18 20 18 29 28 7 7 31 31 12 10 12 12 10 10
KOL 7 7 6 8 18 16 12 14 13 12 15 17 6 6 14 12 16 16 10 7 15 16 10 8 12 11 10 12
MUM 20 22 12 12 32 29 27 25 22 21 21 23 15 13 10 10 26 24 11 10 31 31 15 12 15 14 11 13
PUN 11 13 20 20 20 18 23 25 21 19 30 27 13 15 11 11 19 17 8 8 25 28 16 14 14 10 10 10
CHD 7 10 7 9 9 9 7 9 12 11 6 8 9 11 10 9 9 8 9 11 9 10 10 10 10 11 7 9
COM 6 9 8 10 8 9 10 12 9 10 8 10 12 14 12 10 6 6 7 9 8 8 8 9 13 14 11 11
GUR 6 11 7 8 8 8 8 10 10 12 6 9 11 13 12 11 8 9 9 12 11 11 9 11 11 11 8 9
IND 8 8 7 9 7 7 6 9 7 9 4 6 9 10 8 8 6 7 6 8 5 6 7 9 10 10 6 8
KOC 7 9 5 7 5 6 7 8 8 8 3 4 9 10 10 9 5 6 5 6 6 8 5 7 10 12 6 8
NPR 5 7 5 6 6 7 9 10 7 9 5 5 10 12 8 7 5 5 7 9 8 9 8 8 11 13 7 9
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Functional Area-Sector
A mixed bag, with only FMCG & D doing well across the functional areas
Manufacturing Sectors
FUNCTIONAL AREA FMCG&D H&P MEI AGCH P&E Sectors Short form
Knowledge Process
Outsourcing KPO
SALES 30 28 36 36 8 10 22 24 25 23 Ecommerce & Technology
Start-ups EC&TS
MKG 20 17 22 24 5 6 10 10 17 15 Financial Services FS
Retail RET
IT 28 26 30 29 23 21 15 16 30 28 BPO / ITeS BPO
ENGG 31 29 35 33 30 28 19 21 35 35 Fast Moving Consumer FMCG&D
Goods & Durables
Construction & Real Estate C&RE
Agriculture & Agrochemicals AGCH

OFF SVC 10 10 15 15 5 6 4 6 15 17
Telecommunications TEL
HR 11 9 18 16 5 5 3 4 6 8
Information Technology IT
Healthcare & H&P
Pharmaceuticals
BC 35 35 42 45 33 32 19 21 28 30 Manufacturing, Engineering MEI
& Infrastructure
Travel & Hospitality T&H
Power & Energy P&E

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Functional Area-Sector
9 of the 16 services sectors do well across all the functional areas
Service Sectors
FUNCTIONAL AREA TEL IT FS RET EC&TS M&E C&RE T&H ES BPO KPO CON LOG M&A
SALES 25 23 23 21 35 33 42 40 38 36 24 22 10 10 25 24 31 33 29 28 47 47 17 19 29 29 26 24
MKG 19 19 11 10 18 20 30 28 42 40 14 13 13 12 21 20 18 19 15 17 35 34 21 23 25 27 27 26
IT 22 21 19 21 30 29 27 26 45 44 14 14 14 15 14 13 15 14 19 18 38 39 24 24 24 24 29 28
ENGG 21 20 35 34 22 21 33 31 22 24 16 15 24 23 18 20 15 15 20 21 23 24 18 20 24 26 22 23
OFF SVC 9 9 7 9 15 14 8 8 10 11 16 14 8 8 11 10 11 11 12 14 14 16 14 16 26 25 20 20
HR 11 10 10 12 14 13 8 9 13 12 11 10 8 9 12 12 14 15 10 11 23 25 25 27 21 23 26 28
BC 25 23 26 26 40 39 33 35 56 59 28 26 39 37 38 35 32 34 21 23 28 30 12 11 23 21 23 22
9
19
19
19
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9
9
'19
9
9
'19
'19
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9
r'1
r'1
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Ap -Mar
Ap -Mar
p
p
Ma
Ma
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Ma
Ma
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Se
Se
Se
Se
Se
Se
Se
Se
Se
Se
Se
Se
Se
Se
M
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9-
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9-
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21
Spotlight
- Attrition Trends

Spotlight 22
Attrition Trends
19.12%
10 out of 19 sectors experience significant change in attrition rates over the past HY
18.26%
Apr-Sep, 2019-20
16.75%
15.78% 16.17% 16.03%
15.03%
13.90%
13.18% 13.13% 12.93%
12.39%
11.42%
10.53%
Agriculture BPO/ ITES Construction Technology Educational Financial

Fast Moving
& Agrochemicals & Real Estate Ecommerce & Services Services
Consumer Goods
Start-ups
& Durables 19.82%
18.16%
15.18%
14.02%
12.55%
12.09% 12.18%
11.89% 11.47%
11.26% 11.14%
9.71% 9.83%
9.58%
Health & Information Knowledge Manufacturing, Media & Power & Retail
Pharmaceuticals Technology Process Engineering & Entertainment Energy
Outsourcing Infrastructure
Oct-Mar, 2018-19 FY, 2018-19

Spotlight 23
" Attrition Trends
Apr-Sep, 2019-20
18.15% 5 of the 19 sectors witnessed significantly

17.36% 17.27% higher attrition during the last HY (October-March,
15.31% 2018-19) as compared with the FY (April – March,
2018-19).
12.83% 12.82%
12.16% 12.21% 12.66% Agriculture and Agrochemicals, Educational
10.93%
Services, FMCG& D, Financial Services, and
Retail saw significantly increased attrition.
For 5 other sectors attrition rates dropped

significantly during the previous HY (October-
March, 2018-19) as compared with the FY
(April – March, 2018-19).
Telecommunications Travel & Consulting Logistics Marketing & Construction & Real Estate, IT, KPO,
Hospitality Advertising Telecommunication and Travel & Hospitality
witnessed significantly lower attrition levels.
Attrition in BPO / ITeS (19.12%), Ecommerce &

Tech start-ups (16.17%) and Consulting (12.83%)
see modest rises, while a modest reduction is
observed for Media & Entertainment (12.18%)
during the October-March, 2018-19 HY.
Oct-Mar, 2018-19 FY, 2018-19


Spotlight 24
23.50%
"
6 out of 19 sectors buck the historical trend in attrition rates
Past six HYs [fiscal]
Attrition Trends
21.50%
19.50%
17.50%
Attrition rates rise above historical trends for
15.50% Educational Services, Financial Services and
13.50% Retail, and fall for Construction & Real Estate, IT
11.50% and Travel & Hospitality.
9.50%
7.50%
BPO / ITeS, Construction & Real Estate, Health &
Agriculture BPO/ ITES Construction & Ecommerce & Educational Pharmaceuticals, IT and Media & Entertainment
& Real Estate Technology Services
experience incrementally lower levels of attrition
Agrochemicals Start-ups
during October-March, 2018-19 as compared
with the, April-September, 2018-19 HY.
23.50%
21.50%
19.50% Construction & Real Estate , IT and Travel &

17.50% Hospitality have succeeded in bringing down
attrition rates to their respective lowest levels
15.50%
over the past 6 HYs in consideration.
13.50%
11.50% New Sectors: Logistics and Marketing &

9.50% Advertising witnessed a not-so-significant
7.50% increase in attrition rates for the October-March,
Fast Moving Financial Health & Information Knowledge 2018-19 HY.
Consumer Goods & Services Pharmaceuticals Technology Process
Durables Outsourcing
Oct-Mar, 2018-19 Apr-Sep, 2018-19 Oct-Mar, 2017-18 Apr-Sep, 2017-18 Oct-Mar, 2016-17 Apr-Sep, 2016-17

Spotlight 25
Attrition Trends
Past six HYs [fiscal]
23.50%
21.50%
19.50%
17.50%
15.50%
13.50%
11.50%
9.50%
7.50%
Manufacturing, Media & Power & Retail Telecommunications Travel &

Engineering & Entertainment Energy Hospitality
Infrastructure
23.50%
21.50%
19.50%
17.50%
15.50%
13.50%
11.50%
9.50%
7.50%
Consulting Logistics Marketing &

Advertising
Oct-Mar, 2018-19 Apr-Sep, 2018-19 Oct-Mar, 2017-18 Apr-Sep, 2017-18 Oct-Mar, 2016-17 Apr-Sep, 2016-17

26
Annexure- 1
- Sector-Wise Analysis I City-Wise Outlook Statistics

Annexure-1 27
Sector-wise Analysis
Top sectors
Net
Increase Decrease No Change Employment Outlook
76 09 15 67
Travel & Oct – Mar, 2018-19 Oct – Mar, 2018-19 Oct – Mar, 2018-19 Oct – Mar, 2018-19 Job Growth :
Hospitality
Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 11.58%
78 07 15 71
The sector has an employed base of 4.02 crore people as of HY-2, 2018-19, and the job creation estimate for HY-1, 2019-20 is 54,800.
Growth drivers of job creation: 100 per cent FDI allowed in tourism construction projects, including the development of hotels, resorts &
recreational facilities, expanding existing terminals and constructing new ones, increase in online booking
77 04 19 73
Oct – Mar, 2018-19 Oct – Mar, 2018-19 Oct – Mar, 2018-19 Oct – Mar, 2018-19 Job Growth :
BPO / ITeS
80 03 17 77
BPO / ITeS provided direct employment to 23 lac people as of HY-2, 2018-19 and the job creation estimate for HY-1, 2019-20 is 16,600
Growth drivers of job creation: Robust growth in export revenue, the BPM sub-sector and new BPO centres by large companies.
90 03 07 87
Power & Oct – Mar, 2018-19 Oct – Mar, 2018-19 Oct – Mar, 2018-19 Oct – Mar, 2018-19 Job Growth :
Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20
Energy 13.82%
92 02 06 90
The sector employed 15.6 lac people as of HY-2, 2018-19, and the job creation estimate for HY-1, 2019-20 is 35,400
Growth drivers of job creation: India's power sector is forecast to attract investments worth INR 11.56 lac crore between 2017-2022 in
thermal, hydro, nuclear and renewable energy.
Job Growth: is the percentage growth of jobs forecast for the current half-year (April-September, 2019-20) over the number of jobs created during the previous half-year (October-March, 2018-19).

Annexure-1 28
Top sectors
Net
73 03 24 70
Logistics
76 03 21 73
The Logistics sector employed 82.4 lac people as of HY-2, 2018-19, and the job creation estimate for HY-1, 2019-20 is 1.49 lac.
Growing online seller base, increase in employment in allied industries like Rail, Waterways, Air Freight, Warehousing etc are the growth
drivers of job creation for the sector.
96 02 02 94
Retail
96 00 04 96
The Retail sector employed 4.53 crore people as of HY-2, 2018-19, and the job creation estimate for HY-1, 2019-20 is 1.66 lac.
India’s retail market is expected to grow by 60% to reach INR 70 lac crore by 2020, Walmart & IKEA investing INR 2.75 lac crore and INR 10,500
crore respectively. Dabur also had an investment outlay of INR 250-300 crore in FY19 for capacity expansion and to make acquisitions in the
domestic market.

Annexure-1 29
Top sectors
Net
94 04 02 90
Financial Oct – Mar, 2018-19 Oct – Mar, 2018-19 Oct – Mar, 2018-19 Oct – Mar, 2018-19 Job Growth :
Services Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 7.73%
94 02 04 92
Financial Services, including FinTech, employed 53.4 lac people as of HY-2, 2018-19, and the job creation estimate for HY-1, 2019-20 is 47,800.
Growth drivers of job creation: Banking and financial services; NBFCs, and small and large banks focusing on more lending. Intent to penetrate
into rural markets will generate more jobs in tier-2 and tier-3 cities are the growth drivers.
85 02 13 83
Educational Oct – Mar, 2018-19 Oct – Mar, 2018-19 Oct – Mar, 2018-19 Oct – Mar, 2018-19 Job Growth :
Services Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 13.25%
88 03 09 85
The Educational Services sector employed 1.22 crore people as of HY-2, 2018-19, and the job creation estimate for HY-1, 2019-20 1.17 lac.
The sector is pegged at INR 7 lac crore and will grow at CAGR of 7.5% to INR 9.8 lac crore by 2020. Increase in digital literacy, growth of online
education are the major reasons of job creation

Annexure-1 30
Top sectors
Net
70 04 26 66
Consulting
71 03 26 68
The Consulting sector employed 5.3 lac people as of HY-2, 2018-19 and the job creation estimate for HY-1, 2019-20 is 30,100
Healthy revenue growth - INR 27,000 crore by 2020 according to ASSOCHAM – and investments in new services, technology, alliances and
acquisitions are expected to drive job growth.
76 11 13 65
Manufacturing,
Engineering &
Infrastructure
75 08 17 67
The Manufacturing, Engineering & Infrastructure sector employed 6.42 crore people as of HY-2, 2018-19, and the job creation estimate for
HY-1, 2019-20 is 58,200.
Growth drivers of job creation: An Electronics manufacturing ecosystem with investments worth INR 26 lac crore is on the anvil by 2025.
Also, the share of the sector to the GDP is expected to increase to 25% by 2022.

Annexure-1 31
Top sectors
Net
74 12 14 62
Construction & Oct – Mar, 2018-19 Oct – Mar, 2018-19 Oct – Mar, 2018-19 Oct – Mar, 2018-19 Job Growth :
Real Estate
77 13 10 64
The Construction & Real Estate employed 5.95 crore as of HY-2, 2018-19 and the job creation estimate for HY-1, 2019-20 is 63,000
Capital investments in the sector is anticipated to rise from INR 46 lac crore in 2012-13 to INR 82.7 lac crore in 2019-20 , acquisition,
township projects, increase in warehousing space, are the main reasons of creating jobs in the sector
Fast Moving 79 09 10 70
Consumer Oct – Mar, 2018-19 Oct – Mar, 2018-19 Oct – Mar, 2018-19 Oct – Mar, 2018-19 Job Growth :
Goods & Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 10.31%
Durables
77 07 16 71
Employment in the FMCG/D sector rose to 90.1 lac as of HY-2, 2018-19 and the job creation estimate for HY-1, 2019-20 is 1.10 lac
Boost to production of battery chargers, investment in food parks, capacity expansion, acquisitions, approved FDI in cash and carry
segment and in single and multi-brand retail through automatic route are the growth drivers of job creation for the sector.

Annexure-1 32
Bottom sectors
Net
72 05 23 67
Marketing and
Advertising Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 8.95%
70 04 26 66
The Marketing and Advertising sector employed 12.4 lac people as of HY-2, 2018-19. and the job creation estimate for HY-1, 2019-20 is 34,800.
Indian advertising market to cross INR 70,000 crore mark in 2019 and is estimated to grow at a CAGR of 10.62% till 2021, to reach a market size
of INR 85,250 crore. Digital advertising is set to grow at 31.96% CAGR, with the market set to expand to INR 24,920 crore.
84 12 04 72
Agriculture and Oct – Mar, 2018-19 Oct – Mar, 2018-19 Oct – Mar, 2018-19 Oct – Mar, 2018-19 Job Growth :
Agrochemicals Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 10.07%
80 10 10 70
The Agriculture and Agrochemicals sector employed 6.25 crore people as of HY-2, 2018-19. The job creation estimate for HY-1, 2019-20 is 33,200.
The emergence of modern retail has also been an important catalyst for the agriculture industry. Modern organized retail networks, the
establishment of rural banking and credit system are resulting in creating jobs in the sector,

Annexure-1 33
Bottom sectors
Net
75 08 17 67
Telecommuni-
cation Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 7.11%
74 09 17 65
The Telecommunication sector employed 39.01 lac people as of HY-2, 2018-19. The job creation estimate for HY-1, 2019-20 is 33,100
Government approval for new telecom policy, an probable INR 7 lac crore investment, implementation of new technologies to manufacture
telecom equipments are the drivers of job creation in the sector.
99 00 01 99
Knowledge
Process
Outsourcing
98 02 00 96
Employment in the KPO sector rose to 2.7 lac people as of HY-2, 2018-19 and the job creation estimate for HY-1, 2019-20 is 20,600
Growth drivers of job creation: The KPO industry will hit the Golden Target of INR 5,000 crore by the year 2025, Indian KPOs are also
venturing into other domains such as pharmaceutical and biotechnology

Annexure-1 34
Bottom sectors
Net
98 00 02 98
Healthcare &
Pharmaceuticals Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 10.19%
97 02 01 95
The sector employed 27.1 lac people as of HY-2, 2018-19 and the job creation estimate for HY-1, 2019-20 is 52,400
Investment opportunities for private equity and venture capital companies, merger and acquisitions, pharma parks being set up, increase in
setting up new hospitals are the drivers of job creation for the sector.
98 00 02 98
Information Oct – Mar, 2018-19 Oct – Mar, 2018-19 Oct – Mar, 2018-19 Oct – Mar, 2018-19 Job Growth :
Technology Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 9.83%
95 01 04 94
The Indian IT sector employed 40.7 lac people as of HY-2, 2018-19 and the job creation estimate for HY-1, 2019-20 is 34,200
Growth drivers of job creation: Software export revenues is projected to grow from 7% to 9 %, to INR 9.6 lac crore; the domestic revenue is
likely to grow 10%-12 % to INR 20,300 crore.

Annexure-1 35
Bottom sectors
Net
89 02 09 87
Media &
Entertainment Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 7.15%
86 03 11 83
The Media & Entertainment sector employed 8.8 lac people as of HY-2, 2018-19 and the job creation estimate for HY-1, 2019-20 is 48,700
Approximately 25 lakh consumers in India today are digital-only and would not normally use traditional media; this customer base expected to
grow to about 50 lakh by 2021 is a prime factor of job creation.
97 02 01 95
E-Commerce & Oct – Mar, 2018-19 Oct – Mar, 2018-19 Oct – Mar, 2018-19 Oct – Mar, 2018-19 Job Growth :
Tech Start-ups Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 Apr - Sep, 2019-20 13.21%
93 03 04 90
E-Commerce & Tech Start-ups employed 3 lac people as of HY-2, 2018-19 and the job creation estimate for HY-1 2019-20 is 44,500
Increase of support functions such as customer care, HR and finance, focus on ecommerce technology, algorithm deployments and the
development of interfaces, growth in the number start-ups, and growth in employment in allied industries like logistics and warehousing are
the growth drivers of jobs for the sector.

Annexure-1 36
City-wise Outlook Statistics
Top cities exhibit significant increase (3 basis points or more) in their outlook statistics
Top Cities
Net
Employment New Job
Increase Decrease No Change Outlook Job Growth Creation
Pune Mar - Oct, 2018-19 82 02 16 80 13.86% 1.07 lac
Apr – Sep, 2019-20 86 01 13 85
12.16% 50,850
Coimbatore
Mar - Oct, 2018-19 69 05 26 64
Apr – Sep, 2019-20 70 02 28 68
Indore Mar - Oct, 2018-19 63 12 25 51 8.06% 29,700
Apr – Sep, 2019-20 62 07 31 55
12.92% 1.09 lac

Chennai
Mar - Oct, 2018-19 72 06 23 67
Apr – Sep, 2019-20 75 03 22 70

Annexure-1 37
Top Cities
Net
Employment New Job
Ahmedabad Mar - Oct, 2018-19 73 06 20 66 11.09% 52,980
Apr – Sep, 2019-20 75 06 19 69
11.23% 62,940
Kolkata
Mar - Oct, 2018-19 50 06 44 44
Apr – Sep, 2019-20 52 05 43 47
Delhi Mar - Oct, 2018-19 85 09 06 76 11.96% 1.64 lac
Apr – Sep, 2019-20 85 07 08 78

Annexure-1 38
More than half the cities exhibit significant drop in their outlook statistics
Bottom Cities
Net
Employment New Job
Mumbai Mar - Oct, 2018-19 89 01 10 88 11.27% 1.75 lac
Apr – Sep, 2019-20 87 00 13 87
8.81% 42,700
Chandigarh
Mar - Oct, 2018-19 71 09 20 62
Apr – Sep, 2019-20 69 08 23 61
Nagpur Mar - Oct, 2018-19 61 11 28 50 6.78% 16,080
Apr – Sep, 2019-20 59 11 30 48
12.92% 1.36 lac

Bangalore
Mar - Oct, 2018-19 98 00 01 97
Apr – Sep, 2019-20 97 03 00 94

Annexure-1 39
Bottom Cities
Net
Employment New Job
Hyderabad Mar - Oct, 2018-19 76 03 23 75 12.11% 1.01 lac
Apr – Sep, 2019-20 78 06 16 72
15.23% 69,290
Gurgaon
Mar - Oct, 2018-19 67 03 30 64
Apr – Sep, 2019-20 64 04 32 60
Kochi Mar - Oct, 2018-19 67 09 24 58 8.24% 36,580
Apr – Sep, 2019-20 59 05 36 54

40
Job Creation
Estimates for
- Hiring Demand
- Net new Job Creation
- Jobs created via back-fills

Job Creation 41
Methodology
Approach
Best practices of job creation estimation were studied and data availability was investigated
A hypothesis for the causal factors that drive immediate-term (HY-to-HY) job creation was arrived at
The following variables were considered, as part of the hypothesis, as part of the causal model
Cause side of the model: Investments, Project Activity and Market Size
Effect side of the model: Total Employment and Job Creation
Trends and Correlations were run to test the hypothesis and statistical results applied to arrive at the estimates
Data Analysis
Level and Change estimates of employment Historical trends, by sector and city, were studied for the period
Market Growth statistics 2007-08 through 2016-17 for the following variables:
Industry-wise distribution of institutionally assisted projects
Total Employment, Investments, Project Activity, Market
Investments – by state and sector
Size and Job Creation
Sources: rbi.org.in, Indiapedia, InvestIndia, IBEF, MSDE, Statista
and financial publications such as The Economic Times and the Correlations were run between pairs of the above variables, by
Financial Express sector and by city
Total Employment and Job Creation versus Investments,
Project Activity and Market Size
Statistical models that explained the relationship between Job
Creation and the remaining variables were built
The models were applied at each sector and city level to arrive at
estimates of job creation

Job Creation 42
Job Demand Estimates
A marginal increase in gross job demand likely across sectors / cities ...
Size of job demand (number of jobs)
Sectors Ahmedabad Bangalore Chennai Delhi Hyderabad Kolkata Mumbai Pune Chandigarh Coimbatore Gurgaon Indore Kochi Nagpur
Agriculture &
2190 3580 3680 1290 2190 2390 5070 3480 2690 2290 1790 1190 2590 1090
Agrochemicals
BPO / ITeS 900 2790 1190 3280 1690 700 2990 2390 600 900 2990 600 800 400
Construction & Real 2240 7880 4680 9450 6240 2080 10500 6180 1840 1840 7650 1330 1630 1120
Estate
Ecommerce &
Technology Start-ups 2350 10710 6630 9180 7650 2140 10200 3770 2040 1630 3880 1940 1430 920
Educational Services 4590 24960 9360 19240 8550 7180 18100 14560 3030 5560 3030 2240 2020 1410
Fast Moving Consumer 4410 12150 9800 11560 9410 5390 15190 10780 5390 7640 7060 4900 5390 3430
Goods & Durables
Financial Services 2140 7650 5610 7140 4590 2550 7140 4590 1630 1940 3060 1120 1430 710
Health &
Pharmaceuticals 3960 6730 4950 6240 4460 3560 7130 4460 3960 4160 3760 2870 3070 1980
Information 1880 7430 3470 2480 5450 1780 5940 3960 1290 1680 3470 1190 1290 590
Technology
Knowledge Process
Outsourcing 790 3570 2380 2680 2180 1090 2480 2980 600 890 1790 500 890 400
Manufacturing, Engin-
eering & Infrastructure 2910 7760 4370 5820 4850 2430 8730 8730 2720 3880 1360 1650 1460 970
Media &
Entertainment 2450 6860 5880 8820 4900 2450 7840 4410 1180 980 1470 780 1080 490
Power & Energy 2060 4240 3150 4200 4100 2290 4560 4390 2060 1850 1850 1240 1550 770
Retail 7140 22950 19890 28050 15810 11730 17340 14280 7650 4590 8160 3570 4590 2040
Telecommunications 2970 4460 3470 3760 2970 1780 3960 2570 1290 1580 2380 1090 1490 790
Travel & Hospitality 3640 5200 6300 7880 4730 4160 7880 5720 2580 2060 3500 1340 2270 1030
Consulting 1930 5080 2540 3550 4060 1520 4570 3250 1220 1320 2230 1120 1730 910
Logistics 5720 16120 12480 29120 8320 10400 32240 7280 5200 6240 8320 2080 6760 1660
Marketing & 1780 4460 2970 5940 2770 1290 7430 3960 2180 1880 2970 790 1190 400
Advertising
Job Demand: The aggregate number of open positions employers wish to fill

Job Creation 43
Estimates of Net New Job Creation
... may result in a marginal increase in net job creation
Number of net new jobs
Agriculture &
2000 3240 3470 116 2100 2100 4940 3360 2630 2310 1580 1000 2310 1000
Agrochemicals
BPO / ITeS 690 2330 700 2540 1060 370 2440 1750 270 580 2760 420 480 210
Estate
Ecommerce &
Goods & Durables
Health & 3270 4720 5800 7360 4330 3570 7250 5310 2010 1630 3150 1100 1980 920
Pharmaceuticals
Information Technology 1150 5870 3670 3780 3285 1490 4330 3280 975 1090 1895 1055 1550 780
Knowledge Process
Outsourcing 650 3420 2250 2350 1870 800 2250 2570 480 750 1660 540 800 210
Manufacturing, Engin- 2885 8015 4470 5930 4990 2290 8940 9150 2650 3900 1255 1610 1265 850
eering & Infrastructure
Media & Entertainment
2420 6930 5990 9030 4620 2310 8090 4310 1050 810 1260 630 905 345
Power & Energy 1910 4170 2990 3960 3850 1870 4390 4170 1770 1660 1710 1070 1180 700
Retail 7070 22770 20010 27560 15840 11660 16900 13440 7600 4700 8240 3650 4490 2070
Consulting 1580 4690 2160 2880 3550 1130 4120 2830 1030 1130 1960 880 1490 670
Logistics 5590 15580 12190 28510 8090 10180 31480 7160 5040 5990 8480 2120 6890 1700
Marketing & 1440 4030 2565 5395 2390 1015 6885 3550 1815 1550 2715 560 750 140
Advertising
New Net Jobs: The aggregate number of *new* open positions employers wish to fill

Job Creation 44
Estimates of Jobs Created via Back-fills
Appreciable increase in backfills likely, thanks to significantly high attrition rates in key sectors
Number of jobs created to compensate for attrition
Agriculture &
310 630 420 210 210 420 430 320 210 100 300 250 400 150
Agrochemicals
BPO / ITeS 230 670 600 950 720 380 800 790 350 350 410 200 360 200
Estate
Ecommerce &
Goods & Durables
Health &
Pharmaceuticals 320 440 430 220 430 320 330 220 260 210 210 210 260 270
Information 440 800 450 550 550 380 800 550 110 160 320 210 160 210
Technology
Knowledge Process 210 440 330 520 470 360 420 620 160 210 260 190 160 210
Outsourcing
Manufacturing, Engin- 260 310 210 320 210 310 410 210 260 260 210 160 310 210
Media & 210 430 320 440 640 320 330 420 210 260 310 210 260 210
Entertainment
Power & Energy 210 110 210 320 320 460 220 430 360 260 210 210 410 100
Retail 320 1140 830 1610 730 620 940 1140 410 310 310 100 420 360
Consulting 360 470 410 730 570 410 530 460 200 200 310 250 250 260
Logistics 270 870 550 1200 440 440 1420 270 270 380 250 220 190 230
Marketing & 310 320 36 530 310 210 430 360 310 260 260 200 360 260
Advertising
Jobs compensating for attrition: The aggregate number of *replacements* of the positions that have attrited over the previous HY

Job Creation 45
Estimates of Jobs for Fresh Graduates
Gross number of Opportunities likely to shrink, slightly, for fresh graduates
Number of new jobs created for Fresh Graduates
Sectors Ahmedabad Bangalore Chennai Delhi Hyderabad Kolkata Mumbai Pune
Agriculture & Agrochemicals 90 195 205 85 170 125 365 230
BPO / ITeS 85 590 170 440 300 100 620 270
Construction & Real Estate 180 660 200 610 550 180 825 300
Ecommerce & Technology
Start-ups 550 3880 2240 2780 2160 630 3220 990
Educational Services 950 6870 2175 3410 2100 1570 4180 3820
Fast Moving Consumer
Goods & Durables 1010 3330 2440 2780 2970 1800 4210 2600
Financial Services 480 1130 920 1490 590 400 1490 610
Health & Pharmaceuticals 470 920 680 720 480 330 830 500
Information Technology 435 2120 1020 660 1450 450 1450 945
Knowledge Process
Outsourcing 145 1140 610 625 590 260 630 715
Manufacturing, Engineering 180 400 230 265 275 100 555 500
& Infrastructure
Media & Entertainment 330 920 1355 2040 860 490 1780 890
Power & Energy 290 1040 600 780 1010 375 1090 1000
Retail 1900 4960 5550 8250 3310 2230 3960 3150
Telecommunications 620 980 690 980 775 500 910 580
Travel & Hospitality 560 1210 920 1310 860 710 1480 1120
Consulting 410 1220 500 740 1110 330 1120 480
Logistics 510 2110 1770 3670 880 1460 3230 1020
Marketing & Advertising 480 1150 760 1650 660 410 1925 930
Jobs created for Fresh Graduates: The aggregate number of open positions employers wish to fill with Fresh Graduates

46
Annexure- 2
- The Salary Scene I Research Methodology I
- Sample Design I Bibliography

Annexure-2 47
The Salary Scene
What employers pay
# City Sectors Junior Profile Mid Profile Senior Profile
(INR per month) (INR per month) (INR per month)
1 AGCH Paper Associate- 10100 Cluster Head- 48500 Technical Specialist- 89300
FMCD Packing Assistant- 11500 SAP Consultant- 35800 Compliance Manager- 72100
Ahmedabad ES Accounts Executive- 23800 Community Development Off- 62400 Research Manager- 77500
2 KPO Program Analyst-IT- 37300 Pre-Sales Consultant- 68500 Business Development Manager- 120400
IT Security Engineer- 39800 Product Developers- 63500 Digital Marketing Head- 219600
Bangalore EC&TS Image Editor- 18700 SEO Manager- 44000 Research Engineer- 75900
3 IT Salesforce Developer- 60100 Technical Lead- 81900 Digital Marketing Head- 222000
TEL GSM Engineer- 22600 Operations Coordinator- 43400 Business Alliances Manager- 95000
Chennai C&RE Assistant Mechanic- 14700 Electrical Engineer-Utility- 66400 Chief Planning Officer- 330900
4 T&H Finance Assistant- 21900 Assistant Banquet Manager- 53000 Product Promotion Officer- 80700
BPO Process Trainer- 22200 Database Architect- 109600 Business Development Manager- 126300
BFSI Operations Executive- 18800 Assistant Credit Controller- 40300 Senior Credit Analyst- 117600
Delhi
5 RET Accounts Assistant- 16800 Fashion Consultant- 42200 HR Officer- 68100
IT Procurement Analyst- 37700 Inside Sales Specialist- 72800 GM-Technology(IT)CTO- 245880
Hyderabad FMCG&D Warehouse Assistant- 23900 Sales Trainer- 41400 Key Account Manager- 80600
6 BPO Operations Associate- 16400 Purchase Manager- 77700 Business Development Manager- 107300
AGCH Tractor Driver- 14700 Cluster Head- 45400 Technical Consultant- 103600
Kolkata T&H Tour Management Exec- 19600 Data Processing Supervisor- 39800 Product Promotion Officer- 82800
7 FS Content Developer- 33600 Senior Credit Analyst- 98500 Enterprise Architect- 148000
C&RE Electrical Engineer-Utility- 45700 Sales Officer- 75200 Chief Planning Officer- 322800
Mumbai M&E Video Editor-Focus- 46400 Marketing Manager- 60600 Vision- Director- 119100
8 TEL Repair Engineer- 20200 Testing Engineer- 61600 Business Alliances Manager- 94700
IT Administrative Assistant- 22900 Product Designer- 104800 Digital Marketing Head- 203100
Pune P&E Scada Engineer- 35900 Senior Design Engineer- 45500 Direct Marketing Manager- 81400
Data Source: TeamLease Jobs and Salaries Analysis, 2019

Annexure-2 48
The Salary Scene
What employers pay [newly added cities]
# City Sectors Junior Profile Mid Profile Senior Profile Sectors Short
(INR per month) (INR per month) (INR per month) form
9 MEI IT Executive- 22400 Team Leader Sales- 33300 Relationship Officer- 58200 Knowledge Process
Outsourcing KPO
EC&TS Merchant Relations- 23800 Image Editor- 29100 SEO Manager- 56800
Ecommerce &
Chandigarh ES Academic Advisor- 31200 Research Manager- 58100 Head - Enrollment- 101280 Technology Start-ups EC&TS
10 BPO Back – End Support-19800 Technical Architect- 59500 Sourcing Manager- 112440
Financial Services FS
RET Vendor Compliance Associate-17600 Assistant Engineer- 38900 GM-Operations- 97700
Coimbatore P&E Accountant- 22400 Supervisor - Administration- 37900 Sales/BD Manager- 101600
11 C&RE Accountant- 44300 Sales Officer- 72300 Project Lead- 97400

Retail RET
IT Administrative Assistant- 24800 Salesforce Developer- 60500 Technical Lead- 104900
Auto Material Expeditor- 17500 Design Engineer- 48400 GM-Purchase- 92500 BPO / ITeS BPO
Gurgaon
12 MEI Godown - Assistant- 19800 Procurement Analyst- 56000 Business Consultant- 94440 Fast Moving Consumer FMCG&D
FS Assistant Credit Controller- 27000 Senior Credit Analyst- 81700 Social Media Marketing Manager- 118000 Goods & Durables
Construction &
RET Packer Boy- 16900 Graphic Designer- 43400 Brand Manager- 121700 C&RE
Indore Real Estate
13 BPO Operations Associate- 16400 Purchase Manager- 51900 Service Delivery Leader- 122100 Agriculture &
Agrochemicals AGCH
H&P Line Chemist- 20400 Process Eng–Plant Design- 51500 Plant Head- 102800
Telecommunications TEL
Kochi Auto Design Engineer- 27900 Business Analyst- 58600 Networking Manager- 86500
14 M&E Cable Operator- 17400 Product Designer- 60000 Vision- Director- 115100 Information Technology IT
H&P Healthcare Assistant- 20300 Wellness Advisor- 42300 Audit Manager- 83800
Healthcare & H&P
Nagpur FS Collection Executive- 14600 NRI Relationship Manager- 73300 Compensation Manager- 99400 Pharmaceuticals
Manufacturing, Engin- MEI

Travel & T&H
Hospitality
Data Source: TeamLease Jobs and Salaries Analysis, 2019 Power & Energy P&E

Annexure-2 49
Research Methodology
Sample Design
Random stratified sampling technique** was used to identify respondents for the survey. Data sources used to collect contact data were:
Kompass directory for small, medium and large sized companies in the private sector. To ensure continuity with the baseline measurement, the core
random sample was drawn from this database.
NASSCOM / iSPIRT database for IT Services and Ecommerce / Tech start-up companies
Companies registered with the Bombay Stock Exchange (BSE).
Respondent Selection
Target respondents for the study were Business & HR Heads as well as Senior Managers with hiring mandates. The databases offered a contact name
for each company listed. Interviewers called into each of these companies and obtained the names of the appropriate individuals who were responsible
for hiring decisions.
Data Collection
The survey instrument was then administered to the target respondents using the mobile survey application. Please refer the following section named
‘Sample Distribution’ for details on city and business size-wise breakup of the sample.
Secondary Data Sources:

- Major Indian and international research resources about employment trends in India

Annexure-2 50
Sample Design- India
Cities MEI AGCH P&E IT EC&TS FMCG/D FS RET M&E C&RE T&H ES BPO KPO TEL H&P CON LOG M&A TOTAL
Ahmedabad 3 2 3 2 3 3 2 4 3 2 3 2 2 3 4 3 2 3 2 51
Bangalore 4 3 3 5 4 4 5 4 4 3 3 3 5 4 3 4 3 5 4 73
Chennai 4 4 2 4 3 4 3 2 4 3 4 2 4 4 3 4 3 4 4 65
Delhi 4 5 4 3 3 4 3 5 5 3 4 4 3 4 4 3 2 4 3 70
Hyderabad 5 4 3 4 3 4 4 4 3 3 4 4 3 5 4 3 4 4 3 71
Kolkata 4 4 3 4 5 3 4 4 3 3 2 3 3 3 2 3 3 2 3 61
Mumbai 3 3 2 4 3 4 2 3 2 3 4 4 3 4 3 4 4 3 3 61
Pune 2 2 2 4 4 2 3 2 3 2 2 3 2 2 2 3 2 2 2 46
Chandigarh 2 1 2 2 3 2 2 2 2 1 2 3 2 1 3 2 2 1 2 37
Coimbatore 3 2 2 3 2 2 3 3 2 3 3 2 3 2 3 3 2 2 3 48
Gurgaon 4 2 2 3 3 2 3 2 2 2 2 2 2 2 3 2 3 2 2 45
Indore 3 3 4 3 2 2 3 2 3 2 2 3 2 3 2 2 2 3 1 47
Kochi 4 4 3 2 3 3 2 3 3 2 2 3 2 3 3 2 2 2 3 51
Nagpur 3 3 4 2 2 2 3 2 2 4 3 2 3 2 3 3 2 3 1 49
Total 48 42 39 45 43 41 42 42 41 36 40 40 39 42 42 41 36 40 36 775
Business Size Small Medium Large TOTAL

[Up to 249 employees] [250 – 999 employees] [1000+ employees]
Ahmedabad 21 17 15 53
Bangalore 42 24 21 87
Chennai 31 22 17 70
Delhi 30 25 21 76
Hyderabad 28 24 18 70
Kolkata 26 20 17 63
Mumbai 39 34 24 97
Pune 33 29 10 72
Chandigarh 16 11 8 35
Coimbatore 17 12 10 39
Gurgaon 15 10 8 33
Indore 16 8 6 30
Kochi 13 7 5 25
Nagpur 15 6 4 25
Total 342 249 184 775

Annexure-2 51
Sample design – Global Markets
Respondent Profile: Recruitment Managers
Services Manufacturing Technology
Africa 4 2 3
Americas 7 6 9
APAC 7 7 9
Europe 4 4 6
Middle-East 9 2 6
Total Sample Size: 85

Annexure-2 52
Abbreviation
S C
e i
c t
AGCH
Agriculture and
KPO
Knowledge Process t AHM Ahmedabad HYD Hyderabad i
Agrochemicals Outsourcing o e
r s
Business Process s
BPO LOG Logistics BNG Bangalore IND Indore
Outsourcing
Construction & Manufacturing,

C&RE MEI Engineering & CHD Chandigarh KOC Kochi
Real Estate Infrastructure
Marketing and
CON Consulting M&A CHN Chennai KOL Kolkata
Advertising
Ecommerce and Media &

EC&TS M&E COM Coimbatore MUM Mumbai
Tech Start-ups Entertainment
Educational Power &

ES P&E DEL Delhi NPR Nagpur
Services Energy
Fast Moving
FMCG&D Consumer Goods RET Retail GUR Gurgaon PUN Pune
& Durables
Financial
FS TEL Telecommunications
Services
Healthcare and Travel and

H&P T&H
Pharmaceuticals Hospitality
Information
IT
Technology

Annexure-2 53
Bibliography and Definitions
Future of jobs in India A 2022 perspective, EY, 2017 Timelines:

India’s clean energy sector could create 300,000 new jobs by 2020: Study, livemint, Short Term: up to 1 year
2017 Medium Term: 1 – 4 years
Good news for job seekers: Financial Year 2019 expected to see revival on hiring front, Long Term: beyond 4 years
financialexpress, 2018
Organized Sector:
Media and entertainment sector expected to cross Rs 2.35 lakh crore by 2021: EY-FICCI
Comprises of businesses that are systematically run and compliant with
report, businesstoday, 2019
government regulations pertaining to land, labour, machinery, investments and
Education Sector Will Grow At 7.5% To $144 Billion By 2020, businessworld, 2017
taxation.
India’s ecommerce sector can create over 1 Mn jobs by 2023: Report, peoplematters,
2018 Unorganized Sector:
Govt eyes Rs 26-lakh cr electronics manufacturing ecosystem, 1 cr jobs by 2025 under Comprises of businesses that are run without due registration / recognition by
new policy, ibef, 2019 the government and are generally non-compliant with regulations pertaining to
KPO GROWTH IN NEXT DECADE IN INDIA, eminenture, 2014 one or more of the following – land, labour, machinery, investments and taxation.
Foreign Direct Investment in single brand, multi-brand retail and e-commerce,
pleasders, 2018
Indian IT to clock 7-9% growth in FY19, job creation to remain flat: Nasscom,
economictimes, 2018
India Agriculture Market Report 2018-2023, prnewswire, 2018
US retail giant Walmart pumps Rs 275 Cr into its Indian subsidiary, yourstory, 2018
Cabinet approves new telecom policy to attract $100 bn investment, create 4 mn jobs,
economictimes, 2018
‘Indian advertising market to cross $10 billion mark in 2019’, thehindubusinessline,
2019
Bharti AXA Life hires 10,000 insurance advisors during FY19, economictimes, 2019
IKEA To Increase Investment In India, Plans To Open Over 40 Stores, ndtv, Aug 2018
Dabur to invest Rs 250-300 crore in capacity expansion in FY19, economictimes, May
2018

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NEW!

Employment Outlook Report

HY-1: Apr-Sep, 2019-20

Spotlight - Attrition Trends 21

Annexure- 1- Sector-wise analysis 26

TABLE OF CONTENTS Annexure- 1- City-wise outlook statistics 36

Annexure- 2-The Salary Scene 46

Annexure- 2- Research Methodology 49

Annexure- 2- Sample Design- India 50

Annexure- 2- Sample Design- Global Markets 51

Annexure- 2- Bibliography and Definitions 53

Employment Outlook Report [2019-2020]

The report aims to

The initiative is being built on the foundation

Employment Outlook Report [2019-2020]

SECTORS: 11 of the 19 sectors surveyed witnessed an increase in Net Employment Outlook,

Employment Outlook Report [2019-2020]

Employment Outlook Report [2019-2020]

Top sectors (by city) in terms of employment outlook growth:

Top sectors (by city) in terms of Net New Job Creation:

Employment Outlook Report [2019-2020]

A marginal improvement in employment outlook statistics across the regions,

Apr – Sep, 2019-20 Major Global Markets Oct – Mar, 2018-19

Employment Outlook Report [2019-2020]

Apr – Sep, 2019-20 India: Top Sectors Oct – Mar, 2018-19

India: Top Cities

Employment Outlook Report [2019-2020]

Employment Outlook Report [2019-2020]

Americas 64 22 14 42 With the stock market rally set to last at

Europe beat Asia-Pacific (APAC) to the top

Employment Outlook Report [2019-2020]

Current HY in historical Employment

Apr – Sep, 2017-18 93 04 03 89 employers surveyed indicated positive

Oct – Mar, 2018-19 94 02 04 92 the previous quarter.

The alternating trend of the Net

More sectors (11) are geared to increase

Employment Outlook Report [2019-2020]

Oct – Mar, 2018-19 28 07 65 21

Apr – Sep, 2019-20 30 04 66 26

Oct – Mar, 2018-19 10 04 86 06

Apr – Sep, 2019-20 11 03 86 08

Oct – Mar, 2018-19 02 01 97 01

Apr – Sep, 2019-20 03 00 97 03

Employment Outlook Report [2019-2020]

Oct – Mar, 2018-19 86 10 04 76

Apr – Sep, 2019-20 90 09 01 81

Oct – Mar, 2018-19 95 02 03 93

Apr – Sep, 2019-20 97 02 01 95

Employment Outlook Report [2019-2020]

Oct – Mar, 2018-19 80 09 11 71

Apr – Sep, 2019-20 80 06 14 74

Oct – Mar, 2018-19 49 08 43 41

Apr – Sep, 2019-20 52 07 41 45

Oct – Mar, 2018-19 44 02 54 42

Apr – Sep, 2019-20 41 03 56 38

Employment Outlook Report [2019-2020]

Oct – Mar, 2018-19 80 10 10 70

Apr – Sep, 2019-20

Oct – Mar, 2018-19 92 02 06 90

Apr – Sep, 2019-20 25 07 68 18

Employment Outlook Report [2019-2020]

Outlook trends by Sector and City

Employment Outlook Report [2019-2020]

Apr-Sep, Oct-Mar, Apr-Sep, Oct-Mar,