Document ID Title Print Date

DMP103 Centers of Operation mm/dd/yyyy

Revision Prepared By Date Prepared

(name, title)
0.0 mm/dd/yyyy

Effective Date Reviewed By Date Reviewed

mm/dd/yyyy (name, title) mm/dd/yyyy

Approved By Date Approved

(name, title) mm/dd/yyyy

Policy: The Company will provide for a primary and secondary centers of operation equipped
with appropriate supplies and equipment.
Purpose: To prepare for safety and recovery as a result of a disaster.
Scope: This statement will apply to alternative centers of operations and recommended
supplies.
Procedure:

1.0 SUPPLIES AND EQUIPMENT

The following supplies and equipment shall be stored at the primary and secondary Centers of
Operations, and at each branch, department and facility as appropriate:
 Current full copy of the company's Disaster Management Plan and operations
procedures for each branch, department, facility and function.
 Building plans for each facility, including primary control points for all utilities, if
applicable.
 Complete and current list of all personnel, including names, addresses, and phone
numbers. Current position descriptions indicating routine duties and responsibilities
shall be included.
 Complete and current list of all equipment and serial numbers; replacement
information; names and phone numbers of designated vendors; and service agreement
information.
 Complete and current list of all emergency services, community resources and related
agencies within each county, or other geographic region, serviced by the company.
 Food, water and medical supplies as appropriate.
 Battery-powered radios capable of receiving emergency instructions; fire extinguishers;
flashlights; and basic tools as appropriate.
  Master keys, alarm access codes and other security information for each branch, facility
and the other Centers of Operations.
 Stationery items, numbered forms and negotiable documents as appropriate.
 Assorted writing materials, instruments and business tools as appropriate.
 Non-electrical mechanical devices as appropriate.
 Chronological log forms to document all actions taken during the emergency.
 Any other items considered appropriate during the initial and annual review process.
2.0 STORAGE SITE
In addition to the primary and secondary Centers of Operations, a storage site may be
maintained at a location distant from those Centers. This storage site may contain items
acquired in addition or in place of the items stored at the Centers of Operations. These items
are to be determined by the Disaster Management Team Coordinators. This storage site is:
Address:
City:
State: ZIP:
Phone: FAX:
Space #:
Keys are maintained by:
Revision History:

Requested
Revision Date Description of changes
By
mm/dd/yyy
0.0 Initial Release
y

Disaster Recovery Policies and Procedures Manual:

29 Prewritten Policies and Procedures

1. Disaster Management & Business
Recovery Plan
2. Annual Risk Assessment Exercise
3. Disaster Management Plan: Annual
Testing & Training Program
15. Disaster Management Plan: Annual
Review
16. Emergency Supplies for Office and
Departments
17. Emergency Notification Procedures
 4. Disaster Management and Business 18. Service Agreement
Recovery Plan Orientation 19. Data Processing Service Agreement
5. Synopsis, Disaster Management Plan
MEMOS: 20. Disaster Recovery Log
6. Disaster Management Plan: (Items for FORMS:
21. Chronological Log of Events
Disaster Management & Business Recovery Plan
Review
Annual Risk and Completion)
Assessment Exercise 22. Testing
Disaster Recoveryof Solutions
Log Documentation
7. Disaster
Disaster Management
Management Plan:Testing
Plan: Annual Database
& 23. Recovery Worksheet
Chronological Log of Events
Screens
Training Program 24. of
Testing Restoration Worksheet
Solutions Documentation
8. Sample
Disaster Personnel
Management DatabaseRecovery
and Business Recovery WorksheetWorksheet
25. Resumption
9. Sample
Plan Orientation Equipment Database 26. Reconstruction
Restoration Worksheet Worksheet
10. Sample Facilities Database
Synopsis, Disaster Management Plan Disaster 27. Employee
Resumption WorksheetPersonal Profile
for:_________________
11. Sample
Management Emergency
Plan: (Items forList Database
Review and 28. Sample Facility Diagrams
Reconstruction Worksheet for________________
12. Centers of Operation
Completion) 29. Training
Employee Handout
Personal Profile
13. Disaster
Disaster Recovery
Management Plan:Questionnaire
Database Screens Sample Facility Diagrams
Sample Personnel Database Plan: Annual
14. Disaster Management
Sample Review
Equipment Database
Sample Facilities Database
Disaster Recovery
Disaster Recovery Action Plan:
Questionnaire Violence in the Workplace:
A152 page
Disaster section providing
Management detail
Plan: Annual steps that
Review Essential information for preventing violent
Emergency Supplies to
are recommended forassist
Office in
and Departments
developing a crimes and for surviving violent events in the
Disaster Management Plan. workplace. A 156 page section.
AGREEMENTS: TRAINING HANDOUT
Service Agreements Introduction to Disaster Management and
Purpose of Agreement Business Recovery
Definition and Declaration of Disaster Goals of Disaster Management and Business
Terms of Agreement and Cancellation Recovery
Confidentiality GoalT The Disaster Management Plan
Compensation The Disaster Management Team
Excuse for Nonperformance Emergency Staging Areas and Facility Evacuation
Attorney’s Fees and Costs Telecommunication
Governing Law, Entirety of Agreement Alternate Work Sites
and Partial Invalidity Media
Services and Fees Personal vs. Business Responsibilities
Attachments (as appropriate Disaster

Data Processing Service Agreement

Purpose of Agreement
Definition and Declaration of Disaster
Terms of Agreement, Changes and Cancellation
Changes in Equipment and Testing
Confidentiality and Security
Compensation
Excuse for Nonperformance
Attorneys’ Fees and Costs
Governing Law, Entirety of Agreement and Partial
Invalidity
Services and Fee