2010 3rd International Conference on Information Management, Innovation Management and Industrial Engineering

*UHHQ/RJLVWLFV0DQDJHPHQWRI/RJLVWLFV(QWHUSULVHV

=KDQJ*XLURQJ0X<X[LQ
6KDQGRQJ-LDRWRQJ8QLYHUVLW\
-LQDQ&KLQD
HPDLO]JU#FRP


$EVWUDFW²7KHPRGHUQORJLVWLFVLQGXVWU\SOD\VDQLPSRUWDQWUROHLQ LQFUHDVLQJ WKH FRQVXPSWLRQ RI UHVRXUFHV ORRVH OD\RXW ZLOO
SURPRWLQJ HFRQRPLF GHYHORSPHQW +RZHYHU LW DOVR KDV VHULRXV LQFUHDVH ORDG UDWH UHGXFLQJ WUDQVSRUW HIILFLHQF\ 7KH
DGYHUVH HIIHFWV RQ WKH HQYLURQPHQW 7KHUHIRUH LW LV QHFHVVDU\ WR HQYLURQPHQWDO LPSDFW RI ZDUHKRXVHV VKRXOG DOVR EH WDNHQ
SUDFWLFH JUHHQ ORJLVWLFV PDQDJHPHQW SDUWLFXODUO\ LQ JRRGV LQWRFRQVLGHUDWLRQEHIRUHWKH\DUHDFWXDOO\EXLOW
WUDQVSRUWDWLRQ SDFNDJLQJ VWRUDJH ORDGLQJ DQG XQORDGLQJ 7KLV
DUWLFOH DQDO\]HV WKH JUHHQ PDQDJHPHQW V\VWHP RI ORJLVWLFV
HQWHUSULVHV DQG DGYDQFHV WKH FRQFHSW RI *UHHQ /RJLVWLFV ZKLFK
VKRXOG EH KHOG E\ WKH SXEOLF ,Q DGGLWLRQ LW SURSRVHV WKDW
JRYHUQPHQWVKRXOGVWUHQJWKHQLWVVXSHUYLVLRQDQGVXSSRUWIRUJUHHQ
ORJLVWLFV HQWHUSULVHV VKRXOG FRQVWUXFW D VHOIGLVFLSOLQHG JUHHQ
ORJLVWLFV PDQDJHPHQW V\VWHP DQG LWV FRUUHVSRQGLQJ SURFHVVHV D
UHYHUVHORJLVWLFVPDQDJHPHQWV\VWHPDQGDPRGHUQJUHHQORJLVWLFV
*UHHQSDFNDJLQJDQGSURFHVVLQJ3DFNDJLQJVKRXOG
PHHW WKH 5 UHTXLUHPHQWV 1DPHO\ LW VKRXOG EH UHGXFLQJ
SDFNDJH PDWHULDO UHXVDEOH UHFODLPDEOH DQG UHF\FODEOH
/RJLVWLFV SURFHVVLQJ VKRXOG FRVW OHVV DQG EH HQYLURQPHQW
IULHQGO\ LQ SDUWLFXODU WR SUHYHQW WKH SURFHVVLQJ RI FDUJR
GDPDJHDQGVHFRQGDU\SROOXWLRQ
LQIRUPDWLRQFROOHFWLRQDQGPDQDJHPHQWV\VWHP
.H\ZRUGVORJLVWLFVJUHHQORJLVWLFV0DQDJHPHQW
, ,1752'8&7,21
$W SUHVHQW &KLQHVH HFRQRP\ LV LQ D SHULRG RI UDSLG
GHYHORSPHQWEXWWKHWUDGLWLRQDOPRGHORIHFRQRPLFJURZWK
VXFK DV ³PDVV SURGXFWLRQ´ ³KLJK FRQVXPSWLRQ RI HQHUJ\´
³DORWRIZDVWH´KDVUHVXOWHGLQVHULRXVUHVRXUFHVKRUWDJHDQG
HQYLURQPHQWDO GHJUDGDWLRQ ZKLFK EHFRPHV REVWDFOHV WR WKH
 *UHHQ LQIRUPDWLRQ FROOHFWLRQ DQG PDQDJHPHQW
/RJLVWLFV LV QRW RQO\ WKH WUDQVIHU RI JRRGV EXW DOVR
LQIRUPDWLRQFROOHFWLRQVRUWVWRUDJHDQGXVH*UHHQORJLVWLFV
UHTXLUH WKDW ORJLVWLFV LQIRUPDWLRQ VKRXOG EH HIIHFWLYHO\
FROOHFWHG SURFHVVHG DQG SURPSWO\ DSSOLHG WR ORJLVWLFV
PDQDJHPHQW WR ERRVW WKH ORJLVWLFV WR D KLJKHU OHYHO
0RUHRYHU WKH ZKROH SURFHVV DERYH VKRXOG DOVR EH JUHHQ
*UHHQORJLVWLFVPDQDJHPHQWVKRXOGEHFDUULHGRXWE\PHDQV
RIDGYDQFHGJUHHQWHFKQRORJ\
VXVWDLQDEOH GHYHORSPHQW RI &KLQHVH HFRQRP\ 7KXV WR
SURWHFW WKH JOREDO HQYLURQPHQW DQG FRQVHUYH QDWXUDO
UHVRXUFHVD³JUHHQUHYROXWLRQ´LQWKHSURGXFWLRQFLUFXODWLRQ
DQG FRQVXPSWLRQ KDV VWDUWHG 0RGHUQ ORJLVWLFV RSHUDWLRQ DV
DQ LPSRUWDQW SDUW RI WUDGH DOVR QHHGV VXVWDLQDEOH
GHYHORSPHQWLQWHUPVRIKLJKHIILFLHQF\HQHUJ\VDYLQJDQG
HQYLURQPHQWSURWHFWLRQ7KHUHIRUHLWLVHVVHQWLDOWRFUHDWHD
PRGHUQ JUHHQ ORJLVWLFV V\VWHP LQ RUGHU WR FRQIRUP WR
&KLQHVH PDUNHW HFRQRP\ ZKLFK LV FKDUDFWHUL]HG E\ ELJ
PDUNHWVPDVVSURGXFWLRQDQGKLJKOHYHORIFRQVXPSWLRQ
,, *5((1/2*,67,&60$1$*(0(17&217(176
 :DVWH PDQDJHPHQW $V D ODUJH SURGXFWLRQ RI
ZDVWHV FRQVWLWXWH D WKUHDW WR WKH HQYLURQPHQW ZDVWHV PXVW
EHHIIHFWLYHO\UHF\FOHGLQORJLVWLFVPDNLQJWKHPUHHQWHUWKH
SURGXFWLRQDQGFRQVXPSWLRQF\FOHRUEHSURSHUO\GLVSRVHG
,,, *5((1/2*,67,&60$1$*(0(176<67(0
$ 7UDQVSRUWPDQDJHPHQW
)LUVW WKH OD\RXW RI FDUJR WUDQVSRUW RXWOHWV DQG
GLVWULEXWLRQ FHQWHUV VKRXOG EH UDWLRQDOO\ GRQH WR DYRLG WKH
FLUFXLWRXV JRRGV WUDQVSRUW UHGXFLQJ IXHO FRQVXPSWLRQ
HPLVVLRQDQGQRLVHSROOXWLRQ6HFRQGSHDNKRXUVVKRXOGEH
 *UHHQ WUDQVSRUWDWLRQ 7R DFKLHYH WKLV SXUSRVH WKH
IROORZLQJ UHTXLUHPHQWV QHHG WR EH PHW )LUVW FDUJR
WUDQVSRUW RXWOHWV VKRXOG EH UDWLRQDOO\ GLVWULEXWHG WR VKRUWHQ
URXWHV DQG UHGXFH XQORDGHG UDWH ,Q GRLQJ VR OHVV HQHUJ\
ZLOO EH FRQVXPHG DQG DV D UHVXOW OHVV ZDVWH ZLOO EH
SURGXFHG 6HFRQG WKH LQWHUQDO FRPEXVWLRQ HQJLQH
WHFKQRORJ\ VKRXOG EH LPSURYHG DQG FOHDQ IXHO VKRXOG EH
XVHGLQRUGHUWRHQKDQFHHQHUJ\HIILFLHQF\/HDNDJHGXULQJ
WUDQVSRUW VKRXOG EH DYRLGHG WR SUHYHQW HQYLURQPHQWDO
GDPDJH
VWDJJHUHG LQ VKRUWGLVWDQFH WUDQVSRUW WR HDVH XUEDQ WUDIILF
FRQJHVWLRQ 7KLUG GLIIHUHQW PRGHV RI WUDQVSRUW VKRXOG EH
WDNHQIRUVKRUWGLVWDQFHGHOLYHU\DQGORQJGLVWDQFHGHOLYHU\
)RU WKH ODWWHU PXOWLPRGDO WUDQVSRUW LV SUHIHUUHG IRU WKH
IRUPHU LPPHGLDWH RQHWLPH GLVWULEXWLRQ ,Q WKLV ZD\
WUDQVSRUW HIILFLHQF\ ZLOO EH UDLVHG HQYLURQPHQWDO SROOXWLRQ
UHGXFHG
$VIRUWKHFKRLFHRIPHDQVRIWUDQVSRUWLWLVSUHIHUDEOH
WRXVHVKLSVRUWUDLQVDVPXFKDVSRVVLEOHIRUORQJGLVWDQFH
 *UHHQ VWRUDJH *UHHQ 6WRUDJH UHTXLUHV WKDW WUDQVSRUW WUXFNV IRU VKRUWGLVWDQFH WUDQVSRUW (QYLURQPHQW
ZDUHKRXVH OD\RXW VKRXOG EH UHDVRQDEOH RUGHU WR VDYH IULHQGO\ WUDQVSRUW YHKLFOHV VKRXOG EH FKRVHQ LQ RUGHU WR
WUDQVSRUWDWLRQ FRVWV 'HQVH OD\RXW ZLOO LQFUHDVH WUDQVSRUW UHGXFH HPLVVLRQ SROOXWLRQ 6SHFLDO WUDQVSRUW YHKLFOHV RXJKW

978-0-7695-4279-9/10 $26.00 © 2010 IEEE 567

DOI 10.1109/ICIII.2010.302
WREHXVHGIRUWUDQVSRUWRIWR[LFDQGKD]DUGRXVVXEVWDQFHVRU
GDQJHURXV
% 3DFNDJLQJPDQDJHPHQW
0DQXIDFWXUHUV VKRXOG EH HQFRXUDJHG WR SDFNDJH WKHLU
SURGXFWVDVVLPSOHDVSRVVLEOHZLWKELRGHJUDGDEOHSDFNDJLQJ
PDWHULDOV ,Q FRPPRGLW\ FLUFXODWLRQ LW LV DGYLVDEOH IRU
FLUFXODWLRQ GHSDUWPHQWV WR XVH UHXVDEOH PRGXODU XQLW
SDFNDJLQJ DQG WU\ WR XVH DV OLWWOH DV SRVVLEOH 7KH\ VKRXOG
DOVREHUHVSRQVLEOHIRUUHF\FOLQJRISDFNDJLQJPDWHULDOVDQG
UHXVH WKHP /DUJH SDFNDJLQJ XQLWV VXFK DV FRQWDLQHUV
FRQWDLQHUEDJVDQGWUD\VDUHSUHIHUDEOHVRDVWRUHGXFHXQLW
SDFNDJLQJ DQG FRVW 3DFNDJLQJ PDWHULDOV QHHG WR EH
VLPSOLILHGDQGELRGHJUDGDEOHUHF\FOHGDQGUHXVHG
& 6WRUDJHPDQDJHPHQW
7KHGHYHORSPHQWRIJUHHQVWRUDJHLV PDLQO\WRUHGXFH
HQYLURQPHQWDO SROOXWLRQ FDXVHG E\ VWRUDJH 7KLV FDQ EH
UHDOL]HGE\XSJUDGLQJH[LVWLQJVWRUDJHIDFLOLWLHVRSWLPL]LQJ
VWRUDJH FRQGLWLRQV PDNLQJ SUDFWLFDO VWRUDJH SODQV DQG
SURFHGXUHV UHGXFLQJ ORVV SUHYHQWLQJ TXDOLW\ FKDQJH RI
JRRGVDQGOHDNDJHRIKD]DUGRXVZDVWHV
' 0DWHULDOKDQGOLQJPDQDJHPHQW
/RDGLQJ DQG XQORDGLQJ VKRXOG EH SURSHUO\ GRQH WR
DYRLGGDPDJHWRJRRGVLQRUGHUWRDYRLGZDVWHRIUHVRXUFHV
DQG SROOXWLRQ WR WKH HQYLURQPHQW FDXVHG E\ ZDVWHV ,Q
DGGLWLRQ JUHHQ PDQDJHPHQW DOVR FDOOV IRU HOLPLQDWLQJ
LQHIIHFWLYH WUDQVSRUW HQKDQFLQJ WUDQVSRUW IOH[LELOLW\ XVLQJ
PRGHUQ PDFKLQHU\ UDWLRQDOO\ WR PDLQWDLQ EDODQFH DQG
VPRRWKORJLVWLFV
,9 675$7(*,(6)25&216758&7,1**5((1/2*,67,&6
0$1$*(0(176<67(0
$ +HOSLQJ WKH SXEOLF WR IRUP WKH FRQFHSW RI *UHHQ
/RJLVWLFV
7KHSXEOLFLVERWKWKHXOWLPDWHYLFWLPVRIHQYLURQPHQWDO
SROOXWLRQ DQG LQGLVSHQVDEOH DFWRUV 7KHLU DZDUHQHVV RI
HQYLURQPHQWDO SURWHFWLRQ FDQ SURPRWH DQG VXSHUYLVH WKH
LPSOHPHQWDWLRQRI JUHHQ ORJLVWLFV VWUDWHJLHV7KHUHIRUH LW LV
QHFHVVDU\ WR KHOS WKH SXEOLF WR IRUP WKH FRQFHSW RI JUHHQ
ORJLVWLFVWROHWWKHPWDNHORJLVWLFVDVDUHIHUHQFHVWDQGDUGWR
HYDOXDWH ORJLVWLFV VHUYLFHV SURYLGHG E\ D FHUWDLQ ORJLVWLFV
FRPSDQ\ 6XFK FRQFHSW ZLOO JUHDWO\ SXVK IRUZDUG WKH
SURFHVVRIJUHHQORJLVWLFV,WLVWKHSXEOLF
VFRQFHSWRIJUHHQ LQ WXUQ LQFUHDVHV WUDQVSRUW FRVW LQFXUV ZDVWH RI UHVRXUFHV
FRQVXPSWLRQ WKDW XUJHV HQWHUSULVHV WR DFWLYHO\ RIIHU JUHHQ
SURGXFWV SDFNDJLQJ DQG VHUYLFHV )RU ORJLVWLFV FRPSDQLHV
WKH JUHHQ ORJLVWLFV V\VWHP ZLOO KHOS WKHP WR ZLQ WKH JRRG
UHSXWDWLRQ IRU HQYLURQPHQWDO SURWHFWLRQ DQG LQ UHWXUQ JHW
SXEOLFUHFRJQLWLRQDQGDWWUDFWPRUHFXVWRPHUV
% 6WUHQJWKHQLQJ WKH JRYHUQPHQW¶V VXSHUYLVLRQ DQG
VXSSRUWIRUORJLVWLFVHQWHUSULVHV
7KH JRYHUQPHQW FDQ PDNH LW LQVWLWXWLRQDOL]HG IRU
ORJLVWLFV HQWHUSULVHV WR VDYH HQHUJ\ DQG FRQVHUYH WKH
HQYLURQPHQW WKURXJK OHJLVODWLRQ DQG IRUPXODWLRQ RI
DGPLQLVWUDWLYH UHJXODWLRQV 7R UHDFK WKLV DLP WKH
568
JRYHUQPHQW RQ WKH RQH KDQG FDQ XVH WD[ LQVWUXPHQWV DQG
PDUNHW PHFKDQLVPVIRULQVWDQFHLWFDQLPSRVHH[WUDWD[HV
RQ WKH URDG UHVRXUFHV QRQUHQHZDEOH HQHUJ\ WKH XVH RI
QRQUHQHZDEOHSDFNDJLQJPDWHULDOVSXQLVKWKRVHFRPSDQLHV
WKDW FDXVH QRLVH SROOXWLRQ DQG DLU SROOXWLRQ SODFH VWULFW
UHVWULFWLRQV RQ WKH GLVSRVLWLRQ RI SDFNDJLQJ ZDVWH ZDVWH
SURGXFWVVWULFWE\HQDFWLQJZDVWHUHF\FOLQJDQGUHXVLQJODZV
2QWKHRWKHUKDQGLWVKRXOGDZDUGWKHORJLVWLFVFRPSDQLHV
ZKLFKWU\WRFRQVHUYHUHFRXUVHVDQGSURWHFWWKHHQYLURQPHQW
LQWKHIRUPRIIXQGVRUVXEVLGLHV,QDGGLWLRQLWVKRXOGXVH
WKH LQGXVWULDO SROLF\ WR LPSRVH GLUHFW UHVWULFWLRQV RQ WKH
GHYHORSPHQW RI WKH HQWHUSULVHV ZKLFK ZDVWH UHVRXUFHV DQG
FDXVH HQYLURQPHQWDO SROOXWLRQ 7R VXP XS FRQVWUDLQWV RI
SROLFLHVDQGUHJXODWLRQVVHUYHDVH[WHUQDOGULYLQJIRUFHVIRU
ORJLVWLFVHQWHUSULVHVWRLPSOHPHQWJUHHQVWUDWHJLHV
7KH *RYHUQPHQW QHHGV QRW RQO\ WR IRUPXODWH SROLFLHV
DQG UHJXODWLRQV RQ WKH PDFUR PDQDJHPHQW DQG FRQWURO RI
JUHHQ ORJLVWLFV EXW DOVR WR RSWLPL]H DQG LQWHJUDWH ORJLVWLFV
SURFHVVHV WR IDFLOLWDWH WKH GHYHORSPHQW RI HQWHUSULVHV ,Q
DGGLWLRQLWVKRXOGHQFRXUDJHWKHGHYHORSPHQWRIFRPSDQLHV
VSHFLDOL]LQJ LQ ORJLVWLFV VHUYLFHV IRU PDQXIDFWXUHUV DQG
FRQVXPHUVVRDVWRIXUWKHUUDWLRQDOL]HORJLVWLFV
)XUWKHUPRUHGLVWULEXWLRQOLQNVVKRXOGEHVLPSOLILHGWR
UDWLRQDOL]H ORJLVWLF UHVRXUFH DOORFDWLRQ LQFUHDVH WUDQVSRUW
HIILFLHQF\DQGILQDOO\UHGXFHSROOXWLRQ
& &RQVWUXFWLQJ D VHOIGLVFLSOLQHG JUHHQ ORJLVWLFV
PDQDJHPHQWV\VWHPDQGLWVFRUUHVSRQGLQJSURFHVVHV
(QWHUSULVHV DV XWPRVW FRUH DFWRUV RI VXVWDLQDEOH
GHYHORSPHQW VWUDWHJLHV DUH GLUHFW SUDFWLWLRQHUV RI JUHHQ
ORJLVWLFV EXVLQHVV 7KHUHIRUH HIIHFWLYH PHDVXUHV VKRXOG EH
WDNHQ WR HQVXUH WKDW WKH RSHUDWLRQV RI DOO EXVLQHVVHV
LQFOXGLQJ ORJLVWLFV FRPSDQLHV DUH JUHHQ DQG WKDW
HQYLURQPHQWDO SURWHFWLRQ VKRXOG SHUPHDWH FRPSDQ\¶V
RYHUDOOIXQFWLRQVPDNLQJLWSDUWRIPDQDJHPHQWGXWLHV
)LUVW ORJLVWLFV HQWHUSULVHV VKRXOG VWUHQJWKHQ WKH
FRRUGLQDWLRQ ZLWK UHOHYDQW GHSDUWPHQWV $W SUHVHQW
KLJKZD\UDLOZD\ZDUHKRXVLQJWUDGHDQGRWKHUGHSDUWPHQWV
DOO UXQ LQ WKHLU RZQ ZD\V ZLWKRXW LQWHJUDWHG DQG
FRPSUHKHQVLYH PDQDJHPHQW FDXVLQJ VHSDUDWLRQ EHWZHHQ
WUDQVSRUWVHFWRUVDQGORJLVWLFVGHSDUWPHQWV6XFKDVLWXDWLRQ
DQGHQYLURQPHQWDOSUREOHPV7KHUHIRUHLQRUGHUWRPHHWWKH
QHHGV RI VXVWDLQDEOH XUEDQ GHYHORSPHQW WKHUH VKRXOG EH D
FRRUGLQDWLRQ PXWXDO SURPRWLRQ MRLQW SODQQLQJ DQG
LQWHJUDWHG GHYHORSPHQW EHWZHHQ ORJLVWLFV HQWHUSULVHV DQG
UHOHYDQWGHSDUWPHQWV
6HFRQGWKH\QHHGWRRSWLPL]HWKHLUORJLVWLFPHDQVDQG
PRGHV )RU H[DPSOH WKH\ UHGXFH FDUJR YHKLFOH RSHUDWLRQV
E\DGMXVWLQJWUDQVIRUPDWLRQPHDQVWRKDYHOHVVHPLVVLRQ,Q
WKLV ZD\ WKH HIILFLHQF\ RI GHOLYHU\ YHKLFOHV DQG FDUJR
VWRZDJH UDWH ZLOO ULVH DQG HQYLURQPHQWDO FRVWV RI
WUDQVSRUWDWLRQ ZLOO IDOO $OWHUQDWLYHO\ WKH\ FDQ XVH FOHDQ
IXHOYHKLFOHVDQGUDLOWUDQVSRUWDQGWU\WRFRPELQHPRGHVRI
WUDQVSRUWWRJHWKHUUDWLRQDOO\IRUORQJGLVWDQFHWUDQVSRUWDWLRQ
WRUHGXFHHQHUJ\FRQVXPSWLRQDQGSUHYHQWSROOXWLRQ
7KLUGWKH\VKRXOGEHWWHUWKHH[LVWLQJVWRUDJHIDFLOLWLHV
RSWLPL]H VWRUDJH FRQGLWLRQV PDNH SUDFWLFDO VWRUDJH SODQV
DQG SURFHGXUHV UHGXFH ORVV SUHYHQWLQJ TXDOLW\ FKDQJH RI
JRRGVDQGOHDNDJHRIKD]DUGRXVZDVWHV
)RXUWKWKH\DUHWRXVHUHF\FODEOHSDFNDJLQJ PDWHULDOV
DQG GHYHORS QHZ RQHV SUDFWLFH JUHHQ GLVWULEXWLRQ
SURFHVVLQJWXUQGLVWULEXWHGFRQVXPHUJRRGVSURFHVVLQJLQWR
SURIHVVLRQDOFHQWUDOL]HGSURFHVVLQJGLVSRVHVFUDS PDWHULDOV
JHQHUDWHGLQ JRRGVSURFHVVLQJFROOHFWLYHO\LQRUGHUWRUDLVH
VHQWHUSULVHLQIRUPDWLRQWHFKQRORJ\UHPDLQVDWD
HIILFLHQF\ RI UHVRXUFH XVH UHGXFH HQYLURQPHQWDO SROOXWLRQ
DQGORJLVWLFVFRVWV
' (VWDEOLVKLQJUHYHUVHORJLVWLFVPDQDJHPHQWV\VWHP
5HYHUVHORJLVWLFVLVPDLQO\WRUHF\FOHWKHXVHGSURGXFWV
DQGZDVWHV6KRUWHQLQJRISURGXFWOLIHF\FOHUHVXOWVLQPRUH
DQG PRUH XVHG SURGXFWV DQG ZDVWHV 7KH UROH RI UHYHUVH
ORJLVWLFV LV WR SURFHVV VSOLW RU PHQG XVHG EXW VWLOO XVHDEOH
SURGXFWV DQG ZDVWHV WXUQLQJ WKHP LQWR XVHIXO SURGXFWV RU
UDZ PDWHULDOV WR EH UHXVHG LQ WKH FLUFXODWRU\ V\VWHP RI
SURGXFWLRQDQGOLIH7KRVHZKLFKDUHXQUHF\FODEOHVKRXOGEH
EXULHGRUEXULHGLQGHVLJQDWHGODQGILOOVLWHV
5HYHUVH ORJLVWLFV LQ WKH FRPSDQ\ RSHUDWLRQV ZDV
IRFXVHGRQWKHUHWULHYDORISURGXFWV$VSURGXFWUHWULHYDOLV
RIWHQ UHODWHG WR DIWHUVDOH VHUYLFH PDQ\ FRPSDQLHV DUH
UDUHO\DZDUHRIWKHPDQDJHPHQWRIUHF\FOHGSURGXFWVDVSDUW
RIORJLVWLFV$WSUHVHQWUHWULHYDOLVGRQHE\DIWHUVDOHVHUYLFH
VHFWRU LQ PRVW HQWHUSULVHV ,W LV UHVSRQVLEOH IRU WUDQVSRUW
VWRUDJHDQGGLVSRVDORIUHF\FOHGSURGXFWV
$VWKH IXQFWLRQRIWKHVHUYLFHGHSDUWPHQW LV VHSDUDWHG
IURP WKDW RI WKH ORJLVWLFV GHSDUWPHQW WKH IRUPHU FDQ QRW
KDYH WKH VDPH ORJLVWLFV PDQDJHPHQW DV WKH ODWWHU ,I WKH
HQWHUSULVH PDQDJHPHQW UHFRJQL]HV WKH SURGXFWV UHWULHYDO DV
UHTXLUH WKDW ORJLVWLFV LQIRUPDWLRQ VKRXOG EH HIIHFWLYHO\
FROOHFWHG SURFHVVHG DQG SURPSWO\ DSSOLHG WR ORJLVWLFV
PDQDJHPHQW WR ERRVW WKH ORJLVWLFV WR D KLJKHU OHYHO
0RUHRYHUWKHZKROHSURFHVVDERYHVKRXOGDOVREHJUHHQ
,Q PRGHUQ ORJLVWLFV WKH FRQQHFWLRQV EHWZHHQ DQG
ZLWKLQ HQWHUSULVHV DQG OLQNV EHWZHHQ HQWHUSULVHV DQG
FRQVXPHUVDUHHVWDEOLVKHGWKURXJKH[FKDQJHRILQIRUPDWLRQ
WKH VDPH LV WUXH ZLWK EDVLF GLVSDWFKHV RI UHVRXUFHV
7KHUHIRUH JUHHQ ORJLVWLFV LV EDVHG RQ WKH HVWDEOLVKPHQW RI
HOHFWURQLF LQIRUPDWLRQ V\VWHP WR HQVXUH WKDW ORJLVWLF
LQIRUPDWLRQFDQEHWUDQVIHUUHGRQWLPH
&KLQD
ORZ OHYHO DQG LW ZLOO WDNH WLPH WR KDYH VXSSO\ FKDLQ
PDQDJHPHQW RU HFRPPHUFH LQ LWV UHDO VHQVH +RZHYHU
ORJLVWLFV VHUYLFH FRPSDQLHV FDQ PDNH XVH RI LQIRUPDWLRQ
WHFKQRORJ\ DQG WKH ,QWHUQHW WR KDYH WKH LQIRUPDWLRQ
FRQFHUQLQJ WUDQVSRUW FDSDFLW\ VWRUDJH DQG ORJLVWLFV
LQWHJUDWHGLQWRWKHHQWHUSULVHLQIRUPDWLRQV\VWHPLQFOXGLQJ
FDUJR WUDQVSRUWDWLRQ HQWHUSULVHV SURFHVVLQJ WUDGH
HQWHUSULVHVDQGFLUFXODWLRQHQWHUSULVHVFXVWRPVDQLPDODQG
SODQW LQVSHFWLRQ DQG TXDUDQWLQH WD[DWLRQ HQYLURQPHQWDO
SURWHFWLRQ ERUGHU LQVSHFWLRQ DQG EDQNV 7KH LQWHJUDWHG
ORJLVWLFV FRQVXOWLQJ V\VWHP ZLOO EULQJ D KXJH HFRQRPLF
HIIHFW WR HYHU\ OLQN RQ WKH ZKROH ORJLVWLFV FKDLQ UDLVLQJ
PDQDJHPHQWHIILFLHQF\VLJQLILFDQWO\
9 &21&/86,21
7R FRQFOXGH D PRGHUQ JUHHQ ORJLVWLFV PDQDJHPHQW
V\VWHPFDQEHHVWDEOLVKHGE\KHOSLQJWKHSXEOLFWRIRVWHUWKH
FRQFHSW RI JUHHQ ORJLVWLFV VWUHQJWKHQLQJ JRYHUQPHQW¶V
VXSHUYLVLRQ DQG VXSSRUW HQVXULQJ WKDW WKH RSHUDWLRQV RI DOO
EXVLQHVVHVLQFOXGLQJORJLVWLFVFRPSDQLHVDUHJUHHQDQGWKDW
HQYLURQPHQWDOSURWHFWLRQVKRXOGSHUPHDWHFRPSDQ\¶VRYHUDOO
IXQFWLRQV DQG RWKHU IXQFWLRQV VHWWLQJ XS PRGHUQ HOHFWURQLF
LQIRUPDWLRQV\VWHPV
5()(5(1&(6
SDUWRIWKHORJLVWLFVDQGKDQGOHVLWLQWKHFRUUHVSRQGLQJZD\ >@ -LQ <RQJ 7DQ ;LQ  ³'HYHORSPHQW 6WUDWHJ\ RI *UHHQ
WKH EXVLQHVV FRVWV DQG KLGGHQ ORVVHV ZLOO EH GURSSHG DQG /RJLVWLFV´;LQMLDQJ6RFLDO6FLHQFHV)RUXP 
VHUYLFHOHYHOVHQKDQFHG >@ =KRX 'L  ³*UHHQ 0DQDJHPHQW RI *UHHQ /RJLVWLFV  $QDO\VLV
RI WKH UROH RI (QYLURQPHQWDO 0DQDJHPHQW 6\VWHP LQ WKH 0RGHUQ
:LWK WKH GHYHORSPHQW RI HFRQRP\ VKRUWDJH RI *UHHQ /RJLVWLFV ´75$163257$7,21 (17(535,6(
UHVRXUFHV LV EHFRPLQJ PRUH VHULRXV DQG WKH FRQWUDGLFWLRQ 0$1$*(0(17 
EHWZHHQ GHPDQG DQG VXSSO\ PRUH SURPLQHQW $V D UHVXOW >@ =KDR 4LDQ\X  ³6WXG\ RQ *UHHQ /RJLVWLFV 0DQDJHPHQW RI
5HVRXUFHEDVHG(QWHUSULVHV´/RJLVWLFV7HFKQRORJ\ 
UHYHUVH ORJLVWLFV ZLOO LQFUHDVLQJO\ VKRZ LWV DGYDQWDJHV
>@ /DQ 4LQJ[LQ  ³$ 5HVHDUFK RQ *UHHQ /RJLVWLFV 6\VWHP
7KURXJK UHYHUVH ORJLVWLFV PDQDJHPHQW HQWHUSULVHV FDQ 'HYHORSPHQW%DVHGRQ&\FOLF(FRQRP\´-2851$/R)%86,1(66
UHGXFHSURGXFWFRVWLPSURYHSURGXFWFRPSHWLWLYHQHVV (&2120,&6
>@ 6XQ3HLWDR³0RGHOOLQJDQG2SWLPL]DWLRQRI5HYHUVH/RJLVWLFV
( (VWDEOLVKLQJ D PRGHUQ JUHHQ ORJLVWLFV LQIRUPDWLRQ 0DQDJHPHQW´7LDQMLQ8QLYHUVLW\RI7HFKQRORJ\7LDQMLQ
FROOHFWLRQDQGPDQDJHPHQWV\VWHP >@ ;LD &KXQ\X /L -LDQVKHQJ  ³ *UHHQ /RJLVWLFV´ %HLMLQJ
0DWHULDOV3UHVV%HLMLQJ
/RJLVWLFV LV QRW RQO\ WKH WUDQVIHU RI JRRGV EXW DOVR
LQIRUPDWLRQFROOHFWLRQVRUWVWRUDJHDQGXVH*UHHQORJLVWLFV


569