Issued 14th November 2019. futurelearn.

com/certificates/pxtu8e7
Certificate of Achievement

Ali Raza
has completed the following course:

CONTRACT MANAGEMENT: BUILDING RELATIONSHIPS IN BUSINESS

UNIVERSITY OF SOUTHAMPTON AND IACCM

This online course explored commercial business relationships and the process of managing contractual
agreements.

3 weeks, 3 hours per week

Douglas Macbeth
Professor of Procurement and Supply Chain Management
University of Southampton

The person named on this certificate has completed the activities in the This learner has not verified their identity. The certificate and transcript
attached transcript. For more information about Certificates of do not imply the award of credit or the conferment of a qualification
Achievement and the effort required to become eligible, visit from University of Southampton and IACCM.
futurelearn.com/proof-of-learning/certificate-of-achievement.
 Ali Raza
has completed the following course:

CONTRACT MANAGEMENT: BUILDING RELATIONSHIPS IN BUSINESS

UNIVERSITY OF SOUTHAMPTON AND IACCM

This online course explored commercial business • Ensuring that stakeholders are engaged
relationships and the process of managing • The role of negotiation and how to be in the
contractual agreements. best position to make Win-Win negotiations a
reality
STUDY REQUIREMENT
• Managing risk and identifying ‘unknown
3 weeks, 3 hours per week
unknowns’
LEARNING OUTCOMES • Examining what innovation is and how it can be
• Explore what can go right or wrong in fostered
relationships • Introducing the top attributes of successful
• Debate how the rules and regulations that contracts and the new skill sets that will be
govern public and private sector procurement required in the future
can affect behaviour • Understand the benefits contract simplification
• Identify ways you can ensure that what you buy and visualization can bring to your contracting
(or sell) is what you and your customer / client relationships
really needs • Understand why there is a growing use of
• Engage in a stakeholder analysis activity by performance and outcome-based contracting
sharing your own ideas and providing feedback models
on others
• Explore your supplier relationships and compare
what your fellow learners are doing more or less
of than in your own organisation
• Reflect on what actions you will now take to
learn more about the course topics and take the
lessons forward into your workplace
SYLLABUS
• Commercial relationships and the pitfalls to
avoid in contracting
• The rules and regulations that govern business,
trade and public procurement and how this can
affect behaviour
• Understanding customers and designing a
business case and subsequent delivery and
support system around their needs
• Contracts exist in chains and networks.
Managing interdependency and business
relationships

This transcript should be read alongside the accompanying Certificate of Achievement.

For more information about transcripts visit futurelearn.com. Issued 14th November 2019. futurelearn.com/certificates/pxtu8e7