ESM-1 User Setup Guide

Firmware Build 0.98.20 Version 1.0.2

ii |  Cascade Technology Corporation

ESM-1 User Setup Guide

Copyright © 2009-2010 Cascade Technology Corporation
Notice: No responsibility is assumed by the publisher for any injury and/or damage to persons or property
as a matter of products liability, negligence or otherwise, or from any user or operation of any methods,
products, instructions or ideas contained in the material herein.

LIMITED WARRANTY AND LIABILITY

The Product is guaranteed for one year from the delivery date to the end-user against defects in workman-
ship or materials. During this period and at our discretion, we will repair the Product or have defective parts
replaced, providing: (1) the Product is returned to the agent from whom it was purchased with the shipping
prepaid; (2) the Product has not been misused, carelessly handled, or used in a way other than in accordance
with the instructions provided in terms of proper usage; (3) the Product has not been damaged due to acts
of nature, such as lightning, fire, flooding, or earthquakes; (4) the Product does not show signs of tampering.
All warranties express or implied, including without limitation the implied warranties of merchantability
and fitness for a particular purpose, shall be limited to the duration of the guarantee above. Cascade Tech-
nology Corporation assumes no liability with respect to the operation or use of CTC hardware, software
or other products and documentation described herein, for any act or omission of CTC concerning such
products or this documentation, for any interruption of service, loss or interruption of business, loss of
anticipatory profits, or for punitive, incidental or consequential damages in connection with the use of CTC
hardware, software, or other products and documentation provided herein.
Cascade Technology Corporation reserves the right to make changes without further notice to a product or
system described herein to improve reliability, function or design.
The ESM-1 is FCC part 15 verified and is intended for commercial use only.
 Table of contents  | iii

Contents

Welcome to the ESM-1 User Setup Guide 1

PRE-INSTALLATION CHECKLIST . . . . . . . . . . . . . . . . . . . . . . . . . 1
ESM-1 OVERVIEW. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
FRONT PANEL: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
BACK PANEL:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
ESM-1 SETUP GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
ESM-1 BROWSER INTERFACE. . . . . . . . . . . . . . . . . . . . . . . . . . 6
Log-in Page:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Page Header:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
General Page:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Email Page:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
FTP Page:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Ports Page: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Decoder Page:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
EAS Log Page:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
SysLog Page: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
PROGRAM UPDATES:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
TROUBLE SHOOTING: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
APPENDIX A: DIAGNOSTIC ERROR CODES. . . . . . . . . . . . . . . . . . . . 15
APPENDIX B: DEFAULT SETTINGS:. . . . . . . . . . . . . . . . . . . . . . . 16
 ESM-1 USER SETUP GUIDE  | 1

Welcome to the ESM-1 User Setup Guide

Please read this entire document before using your ESM-01 so that you can familiarize yourself with the
setup and operation of the device as well as complete the installation and setup of the ESM Data Viewer
software.
The ESM-1 (Endec Serial Monitor) is a stand-alone dual port RS232 serial data logger and relay device,
geared for EAS monitoring and logging. The ESM-1 is easy to install and its settings can be accessed lo-
cally or remotely using most popular web browsers.

PRE-INSTALLATION CHECKLIST ESM-1 OVERVIEW

ESM-1 Package Contents:
♦♦ ESM-1 and Data Viewer Installation CD FRONT PANEL:
♦♦ Null Modem Serial Cable ETHERNET LED (Two-Color)
The Ethernet LED mirrors the left LED of the
♦♦ Class 2 Power Supply (Output: 5V 1A)
Ethernet Jack on the back panel and indicates all
Preferred Initial Setup Requirements: Ethernet activity. It should flash green when the
unit is communicating with a server or router, be-
♦♦ Server to host the ESM-1 Data Viewer (Server
ing accessed via web page or receiving a firmware
& Client side software)
update via TFTP. When an Ethernet connection is
♦♦ An FTP directory on your server to receive data not detected, the LED with turn solid red.
files sent by the ESM-1.
EAS LED (Two-Color)
♦♦ Network configured to support DHCP. If your
The EAS LED indicates server communication and
network does not support DHCP, additional
connection status, unit firmware updates, feedback
steps will be required.
on a test button press. and static IP toggle state.
Not provided in this package: The EAS LED flashes Red / Green and then
♦♦ Straight Ethernet cable to connect the ESM-1 either solid red or solid green to indicate a failed or
to a router, hub or switch with local network successful server connection attempt, respectively,
access. and will remain in that state until the next connec-
tion attempt, the next button press or the power is
♦♦ Crossover / XOVER Ethernet cable to tempo-
cycled. The EAS LED will light solid green when
rarily connect the ESM-1 direct to a computer
performing a system test and solid / flashing when
or laptop (in the case of a non-DHCP network).
updating firmware.
The EAS LED will also flash green to indicate the
ESM-1 has received serial data and is attempting to
transfer the information (file) to a server, OR that
2 |  Cascade Technology Corporation
the test button has been held for more than 10 or 20
seconds. The flashing rate increases at the 20-sec-
ond hold point to indicate the difference.
POWER LED (Green)
The Power LED indicates unit power status. It is lit
green when the ESM-1 is on.
TEST BUTTON
The TEST button provides a means to test the
connection with the server, reset from a static to a
dynamic IP or perform a factory default unit reset.
Server Connection Test (Quick Press)
The EAS LED flashes Red / Green and then
either solid red or solid green to indicate a failed or
successful server connection attempt, respectively.
It will remain in that state until the next connec-
tion attempt, the next button press or the power is
cycled.
A successful test delivers a file with the message
“This is a test message from the EAS Watch ESM-
1” to the FTP directory—
Ex. “DEMO----4A426A35--t.txt”
NOTE: On rare occasions, you may not receive an
immediate response to a test button press. This
could indicate that the unit is busy processing a task
or that the network connection has been disrupted.
See the troubleshooting section if the units has not
responded to a button press within ten seconds.
Static IP Reset (Hold for 10 Seconds)
After the test button has been held for ten seconds,
the EAS LED will flash green, and releasing the
TEST button will perform a Static IP state toggle.
If the Static IP state was previously enabled, it will
be disabled, allowing a DHCP connection and
vise versa with a repeat press. After toggling the
Static IP state, the EAS LED will indicate the state
for two seconds before resetting (green=enabled,
orange=disabled).
Factory Defaults (Hold for 20 Seconds)
After the test button has been held for twenty
seconds, the EAS LED will flash green at a faster
rate and releasing the button will reset the unit to
factory defaults.
BACK PANEL:
COM 1 / COM 2
COM 1 and COM 2 use a standard DB9 male con-
nector. The default rate for COM 1 is 9600-baud,
however the rate can be adjusted at standard rates
between 1200 - 115200-baud in the Ports Page of
the ESM browser interface menu. COM 2 commu-
nicates at a fixed rate of 1200-baud.
A numerical character at the end of the alert mes-
sage filename differentiates serial data received to
COM 1 and COM 2.
Ex: COM 1: “DEMO----4A426915--1.txt”
COM 2:” DEMO----4A426D07--2.txt”
With the included Data Viewer software indepen-
dent logs can be generated based on COM port
(allowing for the possibility for two Endecs to share
one ESM-1 unit). However, TFT units require
both COM ports to capture incoming and outgoing
alerts, as they are sent on different ports ( J103 and
J104).
COM Port Diagnostic Messages
COM port diagnostic output provides useful live
(‘in-progress’) information to help determine the
source of a connection problem or other issue.
 ESM-1 USER SETUP GUIDE  | 3

COM 2 is set by default to provide this feedback. RELAY (AUDIO IN)

(This output can be redirected to the other COM This optional board provides an 1/8” mini-stereo
port(s) or disabled on the General Page. See also jack input that acts as a relay. Currently, the relay
“Diagnostic Output via COM Port” is activated when an EAN condition is met and
deactivated on:

POWER (+5VDC) ♦♦ a received “NNNN” EOM

The power jack is rated at 5V 1A, and receives an ♦♦ a TEST button press
“N” style plug. ♦♦ expiration of the activation time.
ETHERNET The common signal of the relay, the normally open
The Ethernet port uses a standard RJ45, 10BASE-T contact and the normally closed contact are shown
jack. On the jack, the left LED indicates Ethernet in the diagram below. See the General Page for
activity and the right indicates connection status. turning the relay on and off.
If the connection LED is not lit, it may indicate a The “sleeve” or “barrel” of
Tip
proper connection has not been established or there N.C.
Ring the connector is the relay
is a problem with the connection. N.O.
Sleeve contact common. The “tip”
is normally closed to
NOTE: If the unit does not detect a connection, test common. The “ring” is
normally open.
button presses will not generate a test response
until the connection is restored.
NOTE: This feature is only available with the ESM-
Relay option.
AUDIO IN
This optional board provides an 1/8” mini-stereo
jack input to monitor an audio source for broad-
cast EAS alerts. When EAS audio is received it is
analyzed, decoded and a report is sent to the server,
which is differentiated by a “d” character at the end
of the alert message filename.
Ex: “DEMO----4A426915--d.txt”

It is designed to confirm broadcast of EAS alerts,

and can provide an option for silence detection.
With the included Data Viewer software, alerts
broadcast confirmation will be indicated with the
alert details sent by the serial Encoder / Decoder.

NOTE: This feature is only available on the ESM-1+.

4 |  Cascade Technology Corporation
ESM-1 SETUP GUIDE
STEP 1: CONNECTING THE ESM-1 TO YOUR NETWORK
The ESM-1 is set by default to connect to the
network using DHCP. If your network does not
support DHCP and you did not request a custom
default ‘profile’, you will need to connect the ESM-1
directly to a computer to change the IP settings.
This can be accomplished through the RJ-45 Eth-
ernet port with a crossover cable and the included
NetFinder.exe program.
DHCP Enabled Servers
1. Install the ESM-1 in its permanent location.
2. Connect the ESM-1’s Ethernet port (RJ-45) to
a router, hub or switch with local network access
using a straight (NOT a crossover / XOVER)
Ethernet cable.
3. Connect the 5VDC power adapter to the power
jack. You should see the POWER LED light
up on the front of the ESM-1.
4. With the NetFind.exe program running on a
computer that shares the same local network,
click on the “Search” button and the setup util-
ity will detect any ESM-1s on the network and
provide their IP address.
5. Next, click to highlight any particular found
unit and then click the “Web Browser” button in
the Quick Launch section on the left side of the
window. The selected ESM-1’s browser interface
should open in your default web browser.
(See Step 2 for configuring the ESM-1 with your
network and server if the ESM-1 will need to have a
fixed IP, otherwise skip to Step 3.)
Non-DHCP Enabled Servers
You must be able to provide the ESM-1 with a net-
work static IP address, subnet mask, default gateway
address and static DNS. If you are not familiar with
these terms and concepts, please contact your IT
department for assistance.
Direct via Ethernet: If the ESM-1 cannot connect
via DHCP, it defaults to an IP of “169.254.1.1”.
1. Connect the ESM-1’s Ethernet port (RJ-45) to
a computer set up to handle a direct Ethernet
connection using a crossover Ethernet cable
(XOVER CAT 5).
2. Enter “http://169.254.1.1” into your browser’s
navigation bar.
STEP 2: CONFIGURING THE ESM-1 FOR YOUR NETWORK
1. On the Log-in page, the unit will request a
login password. The factory default password is
“binary”. (You can change this password on the
General page)
2. On the General page, enter the unit’s static
IP address, subnet mask and default gateway
address. You may have to enter a static DNS
address if it differs from the default gateway ad-
dress. Once these fields have been filled in, click
the “Use Static IP” check box followed by the
“Save” buton. The unit will update and perform
a restart.
3. Confirm that the unit can be accessed at the
new IP address. If incorrect IP settings were
accidentally entered and saved, you can toggle
the “Use Static IP” check box by holding down
the TEST button for 10 seconds until the EAS
LED begins to flash green. This will reset the
unit and allow you to connect to it via DHCP.
 ESM-1 USER SETUP GUIDE  | 5
STEP 3: CONNECTING THE ESM-1 TO YOUR SERIAL DEVICE
1. Check your serial device manual for instructions
on setting up a serial printer and the correct
serial baud rate. Here are some instructions for
three of the more common EAS receivers.
TFT 911 Encoder:
The TFT 911 Encoder uses a 1200-baud rate for its
serial ports, using one serial port for incoming alerts
( J103) and another for outgoing alerts ( J104). These
two COM ports appear below COM 2 on the TFT.
Both are necessary to meet FCC requirements. The
serial data is automatically relayed to these ports, so
no additional setup is needed.
Note: It is recommended that you disable diagnostic
output messages for the ESM-1 COM port connect-
ing to J103. J103 has the ability to receive messages
on its port and may interpret the ESM-1 diagnostic
information as alert data.
(Legacy) Sage Endec:
The Sage Endec has several serial ports that can be
set at different baud rates, but the default is 9600-
baud. We recommend using COM 3 to connect to
the ESM-1.
Unlike with TFT units, Sage requires that the serial
port device be specified and it will not pass alerts to
the ESM-1 unless it is identified as a Serial Printer.
This can be accomplished by entering the Device
menu, selecting COM 3 and changing the device
type to Serial Printer (making sure the baud rate
matches what you have specified for the ESM-1.
MENU-->Devices-->COM 3-->Device Type-->Serial
Printer
Gorman Redlich:
The Gorman Redlich Encoder / Decoder uses
a 1200-baud rate and must be set up for a serial
printer like the Sage.
To accomplish this, enter the menu and use the
down arrow to select function 7. With the cursor
on 7 (set logging) press enter and select “parallel
printer” or the “PC serial port”. This may require a
male – female DB9 cable (not provided).
Menu-->7-->Enter-->Parallel Printer
2. On the ESM-1 Ports Page, COM 1 and COM
2 of the ESM-1 are set by default to 9600-baud
and 1200-baud respectively. Be sure to set the
ESM-1 COM 1 to the correct rate for your
serial device.
STEP 4: CONFIGURING THE ESM-1 FOR FTP DELIVERY
Details for configuring the ESM-1 to send alert
data to an FTP directory can be found in the FTP
page description in the ESM-1 Browser Interface
section.
STEP 5: INSTALLING & CONFIGURING THE DATA VIEWER
If you will be using the ESM Data Viewer software
to maintain your EAS logs, the next step will be to
install the Data Viewer to your server. Instructions
and installation directions are contained in the Data
Viewer Setup Guide and User Manual.
6 |  Cascade Technology Corporation
ESM-1 BROWSER INTERFACE
The ESM-1 provides a web based browser interface
to adjust and view ESM-1 settings and logs. See
Appendix B for a list of all ESM-1 Factory Default
Settings.
Log-in Page:
Upon initial connection to the ESM-1 through your
web browser, the unit will request a login password.
The default login password is “binary”. (You can
change this password on the General page)
The unit allows a maximum of two users to be
logged in at the same time. Each session will auto-
matically log out after 25 minutes of inactivity or
the power is cycled.
Page Header:
At the top of every page, displays the Date, Time,
Current IP, and the current firmware and bootloader
revision.
NOTE: If the unit does not display the correct date
and time within 30 seconds after start-up, either
the ESM-1 has not yet received or has been unable
to receive the time from an NTP timeserver. For
steps to resolve this problem see the troubleshoot-
ing section.
General Page:
After login, the first page displayed is the General
page. The General page includes fields for setting
static IP, time servers and time zone settings, as well
as disabling the diagnostic output, setting transmis-
sion delay, relay parameters and changing the login
password.
Station Identifier
The Station Identifier is an 8 character field for
defining a station FCC call sign. The Station Identi-
fier forms the first part of the alert message filename
and is restricted to 8 characters. If all 8 characters
are not used, the remaining characters are filled with
dashes.
Ex. DEMO----4A426D07--2.txt”.
Static IP
If your network
requires the ESM-1
to have a Static IP
address, fill in the
appropriate fields and select “Use Static IP”.
More information on Subnet Mask, Gateway Ad-
dress or Static DNS:
http://en.wikipedia.org/wiki/Subnet_mask
http://en.wikipedia.org/wiki/Default_gateway
http://en.wikipedia.org/wiki/Domain_Name_System
Time Servers
In order to accurately time stamp received serial
data, the ESM-1 will attempt to access a Network
Time Protocol (NTP) timeserver at startup. If you
do not have or provide your own timeserver, the
unit will attempt to connect to us.pool.ntp.org by
default.
 ESM-1 USER SETUP GUIDE  | 7
The timeserver list follows a hierarchical order, the
topmost address ranking first. If the unit success-
fully connects to the first timeserver on the list,
the additional servers are ignored in that particular
attempt.
Typing in an NTP server address (IP or domain
name) in the dialog box and clicking the “Add” but-
ton will add a server to the bottom of the list.
To remove an address, adjust the order or test (sync)
a specific address, select the address from the list
followed by the appropriate button selection: De-
lete, Up, Down and Sync respectively.
Sync will attempt a connection to the
server and updates the page on a
successful connection or error.
It is a recommended that you include at least one
additional timeserver in case the primary should
be unavailable. Time Server field supports either
an IP address or a domain name. An IP address is
recommended if the ESM-1’s IP is static. For steps
to resolve an NTP server problem, see the trouble-
shooting section.
For more information on NTP:
http://en.wikipedia.org/wiki/Network_Time_Protocol
Time Zone
The time zone feature allows
you to select a particular time
zone out of the seven major
zones. The ESM-1 updates its
clock using an NTP timeserv-
er, which is based off Coordi-
nated Universal Time (UTC),
and adjusts the time based on
the selected time zone.
Auto adjust for DST
This option enables / disables Daylight Savings
Time (DST) auto adjustments. It is enabled by
default. Different areas and regions handle DST
differently, so it may be important to determine
whether it is necessary in your area.
More information on Time Zones, UTC and DST:
http://en.wikipedia.org/wiki/Coordinated_Universal_Time
http://en.wikipedia.org/wiki/Timezone
http://en.wikipedia.org/wiki/Daylight_saving_time
Diagnostic Output Message Control
COM port diagnostic output provides useful live
(‘in-progress’) information to help determine the
source of a connection problem or other issue.
This option allows you to choose whether diagnostic
messages are sent to COM 1, COM 2, both or
neither. By default, diagnostic messages are sent to
COM 2. The ESM-1 also retains these messages to
a diagnostic log found on the SysLog page.
Change Unit Password
By default, the ESM-1 comes set with the password
“binary”. Resetting the unit to factory defaults will
restore this default password.
Email Page:
The Email page includes fields for setting a SMTP
server, port, authentication settings (username,
password),FROM address, and up to three email
addresses. The ESM-1 can send messages to these
three email addresses based on selectable criteria
such as the receipt of an EAN message, informa-
8 |  Cascade Technology Corporation
tion received on either ESM-1 COM port, decoder
board (add-on) reports or a test button press. Crite-
ria can be selected independently for each address.
SMTP Server
SMTP server field supports either an IP address or
a domain name. An IP address is recommended if
the ESM-1’s IP is static.
SMTP Port
SMTP port field allows a user to change the SMTP
port for customized setups. Default is port 25.
Username / Password
Most ISP require authentication to use their SMTP
servers to send an email. If the “Use Authentica-
tion” checkbox is checked, Username and Password
are required fields.
FROM Address
Email sent from the ESM-1 will use this input field
as the sender’s email address.
Email 1, 2, 3
Only one email address is allowed per field.
Notifications
Port 1 – Sends an email with alert information sent
from a serial device to COM 1.
Port 2 – Sends an email with alert information sent
from a serial device to COM 2.
EAS Decoder – Sends an email if an audio report is
received from the decoder.
EAN – Sends an email of an EAN alert if received
on any COM port.
Test Button – Sends an email if the test button is
pressed.
FTP Page:
The FTP page includes fields for establishing a
connection to an FTP server directory. FTP is the
primary method of transferring data received to
the ESM-1 from a serial device. With the included
ESM Data Viewer software, this data is presented
in a logical way that can be searched, sorted, filtered
and saved to a printable log.
More information on the ESM Data Viewer can be
found in the ESM Data Viewer User Manual.
Server
The FTP server field supports either an IP address
or a domain name. An IP address is recommended
if the ESM-1’s IP is static. Make sure to enter the
root directory of the server domain, not the root
FTP folder where the files will be stored.
Ex. The directory “www.easwatch.com/ftp/dataviewer” might be
the root directory where the ESM-1 will deposit files, but the server
field should be entered as “www.easwatch.com”.
Subdirectory
This is the directory within the root where files
specific to a particular ESM-1 unit will be stored.
The directory name may be a custom description,
station name (Based on the station name field on
the General page), serial number or none. A trailing
slash (/) is not required in this field.
Note: The “NONE” option allows the ESM to work
with other logging software. This setting is NOT
recommend with the ESM Data Viewer, as the Data
Viewer equates subdirectories to individual ESM-1s.
 ESM-1 USER SETUP GUIDE  | 9
Port
The standard FTP port is 21.
For more information on File Transfer Protocol
(FTP): http://en.wikipedia.org/wiki/Port_21
User Name and Password
Specific user name and password for write / run ac-
cess to the FTP root directory.
Ports Page:
The Ports page includes fields for setting the baud
rate for COM 1, removing line breaks and indicat-
ing what should be interpreted as an EOM for an
alert message.
COM 1
COM 1 Baud Rate can be set to 1200, 2400, 4800,
9600, 19200, 38400, 57600 or 115200.
COM 2
COM 2 operates on a software based UART, not a
hardware based one, and is fixed at a baud rate of
1200. Different fixed baud rate requests can be
accommodated however.
End of Message Indicator
Select how the ESM-1 should infer an End Of
Message. If your Encoder / Decoder has a specific
way of indicating an End Of Message (or beginning
of message) that
is not listed,
requests can be
accommodated.
Remove Line Breaks
This option removes line breaks from the serial data.
Unlike our included server software, some log gen-
eration software offered by other providers cannot
handle line breaks in the EAS message. Line breaks
are not removed by default.
Decoder Page:
NOTE: These features are only available on the
ESM-1+.
The Decoder page includes a LED bar style peak
level meter, Gain Level Adjustment, Peak Level
Filtering and Silence Detection options. For ad-
ditional documentation, see the support page of our
website:
(http://www.easwatch.com/support/esm)
EAS Log Page:
The Log page, by default, provides a list of the 20
most recently generated serial data files, includ-
ing creation time, and their status (sent / pending /
cancelled).
Each filename is clickable to view the specific details of the message.
Options are available (when applicable) at the bot-
tom of the page to view Newer or Older pages,
Refresh the page, Clear the log or Cancel Pending
messages.
10 |  Cascade Technology Corporation
SysLog Page:
The SysLog page provides a scrollable diagnostic
output log of the ESM-1’s Internet, timeserver
and FTP server connections—as well as firmware
revision, MAC address, IP, gateway address and
subnet mask, providing useful information—to help
determine the source of a connection problem or
other issue.
Options are available (when applicable) at the bot-
tom of the page to go to Newer or Older log pages
as well as Refresh the current page.
If you have a connectivity issue and cannot access
the ESM-1 web pages, COM 2 is set by default to
provide diagnostic output (at a baud rate of 1200)
to help with troubleshooting. See also the Trouble-
shooting section for help with diagnostic errors.
Diagnostic Output via COM Port
COM port diagnostic output provides useful in the
moment details regarding Internet, timeserver and
FTP server connections. On start-up, the output
information includes the unit’s firmware revision,
MAC address, as well as its IP, gateway address
and subnet mask once they have been established
through DHCP (or set to Static IP).
A null modem cable (provided) is required to
connect the ESM-1 to a computer serial COM
port. COM 2 is set by default to provide diagnostic
output at a 1200 baud rate. (Options on the General
page allow for changing the COM port or disabling
the output).
Typical Diagnostic from power up
5/1/2009 7:19:21 PM WDT reset
5/1/2009 7:19:21 PM
5/1/2009 7:19:21 PM rev 0.91
5/1/2009 7:19:21 PM CP220x init complete
5/1/2009 7:19:25 PM DHCP success
5/1/2009 7:19:25 PM mac: 00:0b:3c:04:9b:aa
5/1/2009 7:19:25 PM ip: 192.168.0.100
5/1/2009 7:19:25 PM gw: 192.168.0.1
5/1/2009 7:19:25 PM sm: 255.255.255.0
5/1/2009 7:19:31 PM NTP open (us.pool.ntp.org)
5/1/2009 7:19:35 PM NTP success
5/1/2009 7:19:35 PM NTP close
PROGRAM UPDATES:
Update instructions will be included with any up-
date. Updating to a new (or reverting to a previous)
major revision may require re-entry of the setup
information. Be sure to copy these settings before
updating your software.
NOTE: If you are using a Static IP with the ESM-
1, it is especially important to make sure that you
have access to a DHCP enabled network in case the
Static IP settings are not retained. See Step 1 of the
ESM Setup Guide.
 ESM-1 USER SETUP GUIDE  | 11
TROUBLE SHOOTING:
For more information see APPENDIX A for ERROR CODES
PROBLEM
I cannot locate the ESM-1 on my network
No response from Test Press
(I cannot locate the ESM-1 on my
network)
(Front Panel Ethernet light red for longer
than 30 seconds)
(No LEDs lit on back Ethernet port)
POTENTIAL SOURCE
ESM-1 Not configured properly
Network does not support DHCP
No Ethernet connection: --Pressing
the TEST button will not generate
a response until the connection is
restored.
Unit is busy or stalled:
--The unit will begin the test upon
completion of any current uninter-
ruptible task.
--The same can be true for access-
ing the unit’s web page.
ACTION
See Also No response from Test
Press
Check for the ESM-1 on the
network using NetFinder or look on
your router connection stats. If the
ESM-1 is functioning on your net-
work, you should be able to identify
it by the name “ESM-1” or by its
MAC address, which is also printed
on the bottom of the ESM-1.
If the above has failed, see diag-
nostic output in the SysLog Page
section for checking the diagnostic
via the COM port. Once connected,
reset power on the ESM-1 to see
the start-up diagnostics
Check the Ethernet Connection.
The Ethernet jack’s right LED
indicates connection status. If not
lit green, a proper connection does
not exist or the connection has a
problem.
Wait 15 seconds. If no response,
check the Ethernet connection. If
the connection is good, check the
diagnostic log on the SysLog page
for indication of a problem or if the
unit is currently processing a task
(Such as NTP or FTP). Finally, if
the diagnostic doesn’t indicate an
issue, reset the power on the unit.
12 |  Cascade Technology Corporation
EAS LED is RED
Log indicates pending files, but they are
not being sent
Incorrect date / time displayed on ESM-1
Page Headers
Diagnostic indicates proper start-up, but
unit does not appear on the network
Diagnostic stops at CP220x init complete
Diagnostic indicates “DHCP failed”
Network Connection:
--The network connection may have
failed.
FTP Connection:
--The unit’s FTP settings may be
incorrect.
NTP Server Connection:
--Date & time update can take up to
30 seconds to be established.
Incorrect static IP settings
Router connection delay:
--The ESM-1 may take up to 100
seconds to establish an IP connec-
tion with the router.
Ethernet:
-The Ethernet connection may be
disconnected.
Network Connection:
--The unit’s IP settings may not be
configured correctly.
Network Connection:
--Network may not support DHCP.
--Network connection may have
failed.
Check the SysLog for more infor-
mation. An incorrect user name or
password will be indicated.
Review the FTP Page section to
make sure you have set up the
ESM-1 correctly.
Wait 30 seconds (if the unit has
just been powered up). Also check
the SysLog for more information.
Diagnostic may indicate multiple
failed NTP attempts.
To uncheck the “Use Static IP”
check box, press and hold the TEST
button for 10 seconds until the EAS
LED flashes green. This will reset
the IP to allow a DHCP connection.
OR See Step 1 of the Setup Guide
to configure using on a computer.
Wait 100 seconds.
If there is still no response, check
the Ethernet Connection. The
Ethernet jack’s right LED indicates
connection status. If not lit green, a
proper connection does not exist or
the connection has a problem.
Check the unit’s static IP settings
(if enabled).
Reset the power on the unit.
Verify your network supports DHCP.
The unit will attempt to resolve this
connection issue by resetting itself
after 10 DHCP attempts, with a
random delay of 0 to 10 seconds
between each attempt.
 ESM-1 USER SETUP GUIDE  | 13
Diagnostic indicates multiple failed NTP NTP server
connection attempts.
--A proper network connection may
“NTP open fail: -121” not have been established.
“NTP open fail: -75” --Static IP settings may be incor-
rect.
Diagnostic indicates Network Connection:
“FTP open fail -121” --Network connection may have
failed.
FTP Connection:
--FTP connection may not be ready
--FTP root path may be incorrect.
Diagnostic indicates email failure SMTP Server
Email Settings
On the General Page:
If the ESM-1 has been set with a
Static IP, check the Static settings
in the diagnostics.
Try using an NTP IP address
instead of a domain name and test
using the SYNC button. If that fails,
try a different NTP server and test.
Reset the power on the unit
For more information see Appendix
A on Error Codes.
On occasion the FTP server may
not be ready to receive a file and
will return this error code. If this
is the case, no action is necessary
as the ESM-1 will make another
attempt.
If FTP fails multiple times, check
for the ESM-1 using NetFinder
or look on your router connection
stats.
Review the FTP Page section to
make sure you have set up the
ESM-1 correctly.
Reset the power on the unit.
For more information see Appendix
A on Error Codes.
If your SMTP server requires au-
thenticated SMTP requests, check
username / password settings and
ensure the “Use Authentication”
checkbox is checked.
Try configuring the SMTP address
as an IP instead of a domain name.
For more information see Appendix
A on Error Codes.
14 |  Cascade Technology Corporation

Odd characters in the file content
Baud Rate Mismatch
Early malfunctioning indicator
If there are several files containing
more than a few odd characters,
make sure you have set the correct
baud rate for communicating with
your Encoder / Decoder.

If you receive a string of odd char-

acters or notice garbled characters
in the alert data and it is not due
to baud rate mismatch, your EAS
receiver (or ESM-1) could be mal-
functioning. Contact your dealer
as this may be an early indication
of failure.

NOTE: TFT users may notice

this occurring occasionally. The
response we received from them
stated that the J104 / J103 ports
are not ‘intended’ for logging pur-
poses. They were only ‘included’ to
satisfy FCC Part 11 requirements
for a 1200 Baud Port.
Computer If the files containing only a few
odd characters appear occasion-
Encoder / Decoder
ally there may be no problem-- the
Power cycles occasionally generate ESM-1 is faithfully reporting what
odd characters on computer and it receives on its input port.
EnDec COM ports.
 ESM-1 USER SETUP GUIDE  | 15

APPENDIX A: DIAGNOSTIC ERROR CODES

FTP_SERVER_DOWN -96
DIAGNOSTIC ERROR CODES:
ARP_REQUEST_FAILED -95
NOT_ENOUGH_SOCKETS -128
NEED_IGNORE_PACKET -94
SOCKET_ALREADY_EXISTS -127
TASK_DID_NOT_START -93
NOT_SUPPORTED -126
DHCP_LEASE_RENEWING -92
PPP_OPEN_FAILED -125
IGMP_ERROR -91
TCP_OPEN_FAILED -124
MN_INIT_ERROR -90
BAD_SOCKET_DATA -123
MN_VERIFY_ERROR -89
SOCKET_NOT_FOUND -122
INVALID_DUPLEX_MODE -88
SOCKET_TIMED_OUT -121
INVALID_MAC_ADDRESS -87
BAD_IP_HEADER -120
AUTO_NEG_FAIL -86
NEED_TO_LISTEN -119
LINK_FAIL -85
RECV_TIMED_OUT -118
DNS_ID_ERROR -75
ETHER_INIT_ERROR -117
DNS_OPCODE_ERROR -74
ETHER_SEND_ERROR -116
DNS_RCODE_ERROR -73
ETHER_RECV_ERROR -115
DNS_COUNT_ERROR -72
NEED_TO_SEND -114
DNS_TYPE_ERROR -71
UNABLE_TO_SEND -113
DNS_CLASS_ERROR -70
VFILE_ENTRY_IN_USE -112
DNS_NOT_FOUND -69
TFTP_FILE_NOT_FOUND -111
DNS_BUFFER_OVERFLOW -68
TFTP_NO_FILE_SPECIFIED -110
TFTP_FILE_TOO_BIG -109
TFTP_FAILED -108 TCP Error Codes
SMTP_ALREADY_OPEN -107 TCP_ERROR -1

SMTP_OPEN_FAILED -106 TCP_TOO_LONG -2

SMTP_NOT_OPEN -105 TCP_BAD_HEADER -3

SMTP_BAD_PARAM_ERR -104 TCP_BAD_CSUM -4

SMTP_ERROR -103 TCP_BAD_FCS -5

NEED_TO_EXIT -102 TCP_NO_CONNECT -6

FTP_FILE_MAXOUT -101
DHCP_ERROR -100 UDP Error Codes
DHCP_LEASE_EXPIRED -99 UDP_ERROR -1
PPP_LINK_DOWN -98 UDP_BAD_CSUM -4
GET_FUNC_ERROR -97 UDP_BAD_FCS -5
16 |  Cascade Technology Corporation

APPENDIX B: DEFAULT SETTINGS:

GENERAL PAGE User Name: <blank>

Station Identifier: <blank> Password: <blank>

Static IP: <blank>

Subnet Mask: <blank> PORTS PAGE
Gateway: <blank> Port 1 Baud Rate: 9600
Static DNS: <blank> Port 1 End of Message: 3 second pause
Use Static IP: <disabled> Port 2 Baud Rate: 1200 (fixed)
Time Servers: us.pool.ntp.org Port 2 End of Message: 3 second pause
Time Zone: Pacific Remove Line Breaks: <disabled>
Auto adjust for DST: <enabled>
Diagnostic Output: Serial 2
Transmission Delay: None
Activate Relay on EAN detection: <disabled>
Stay Active For: 0 Minutes
Unit Password: binary

EMAIL PAGE
SMTP Server: <blank>
FROM Address: esm@easwatch.
com
Username: <blank>
Password: <blank>
Use Authentication: <disabled>
Email 1: <blank>
Email 2: <blank>
Email 3: <blank>
Notifications: <all disabled>

FTP PAGE
Server: <blank>
Subdirectory: <none>
Port: 21
 ESM-1 USER SETUP GUIDE  | 17

Notes:
Service Location:
Cascade Technology Corporation
617 Cherry Street #202A
Sumas, WA 98295
Phone 360 988•0459
Fax 503 486•0042
www.easwatch.com

Mailing Address:
Cascade Technology Corporation
PO BOX 1297
Sumas, WA 98295