Work Experience at United Electrical Industries LTD PDF

WORK EXPERIENCE AT UNITED ELECTRICAL INDUSTRIES LTD
CHAPTER-1
INTRODUCTION
MSNIMT, CHAVARA Page 1

1. INTRODUCTION
Work experience is an experience that a person gains while working in a specific field or
occupation, but the expressions is widely used to mean a type of volunteer work that is
commonly intended for young people – often students- to get the feel for professional working
environments. The American equivalent term is internship.
Though the placements are usually unpaid, travel and food expenses are sometimes covered, and
at the end of the appointment, a character reference is usually provided. Trainees usually have
the opportunity to network and make contacts among the working personnel, and put themselves
forward for forthcoming opportunities for paid work.
Many employers in the more sought after professions demand that every new entrant undergo a
period of unpaid “work experience” before being able to get paid.
The key skill gain from work experience are self-reliance, interpersonal skills, problem solving,
commercial awareness, maturity, teamwork, practical skill, self -confidence and self- esteem,
organizational skill, networking, business etiquette.
The work experience was conducted at UNITED ELECTRICAL INDUSTRIES LTD, KOLLAM.
The duration of the work experience was from May 2nd to May 30th.

1.1 OBJECTIVES OF THE WORK EXPERIENCE
1. To understand about how an organizational system performing.
2. To apply concepts learned in classroom and make the students move out of the comfort zone
and experience real life learning.
3. To develop a network of corporate contacts for the future career enhancement.
4. A practical experience in a particular department /particular job profile.
5. To gain ideas from the experienced people working in the organization.
1.2 SCOPE OF THE STUDY
1. Develop personal and professional skills and also confidence in work.
2. Development of communication skills.
3. Helps to choose specialization.
4. To understand the group process and dynamics in the organization.
5. To develop a practical knowledge about the working of the organization.
6. To get familiarize with the organizational procedures and companies strategic plan for growth.

1.3 LIMITATION OF THE WORK EXPERIENCE
The work experience was carried out and finished within a period of 1 month (from MAY2-
MAY30)
1. The main limitation with study is that sufficient time was not available to conduct the detailed
study and gear experience in all the operational areas of the organization.
2. As the official were engaged in their routine work, it was rather difficult to spare their time for
detailed description.

CHAPTER- 2
INDUSTRY PROFILE

2. INDUSTRY PROFILE
Electrical industries in INDIA came into existence after the First World War period. The first
electrical industry to be set up in INDIA was the Fan Industry in Calcutta in 1921. The
manufacturing of electrical equipment’s like transformers, motors, generators and insulators
were taken up later. The first Public Sector Electrical Industry to set up in Kerala was the
Metropolitan Engineering Company Ltd Trivandrum in 1945. The starting of UEI Ltd at Kollam
in 1950 closely followed it. In 1960, the management of UEI Ltd has taken over by the
government of Kerala. At present there were 5 public sector Electric Industries in Kerala.
One of the main in the industry world focus now is the scarcity of energy. The demand is more
and supply is less. More research is done to find out alternative source of energy. Electricity
being the important among them plays a major role in almost all industries. Apart from
industries, it is the basic form of energy for house hold purpose also. Production of electricity has
become more expensive which demands careful utilization and accurate measurement.
The share of electric consumption of large buildings in the commercial sector is currently of the
order 7 percent of the country’s overall consumption and it is growing at about 12 percent over
the last few years. Annual energy consumption in commercial buildings which is in excess of
200KWH with the standards is implemented. According to Construction Industry Development
Council (CIDC), residential and commercial construction has been growing in excess of 10
percent per annum and that accounted for nearly 41 million square meters last year.
With escalating power demand in South East Asia, most countries in region are demanding novel
electricity meters. Moreover, as increasingly more electric utilities meters at their consumers

(both small power and large power consumers) site, sale for both single phase and three phase
meters are increasing. Hence, the electricity meters market is witnessing stable growth. This is
likely to further accelerate with the transition of electro mechanical meters to electronic/ digital
meters in future.
As the electricity metering and billing industry moves closer to fully automation and
computerization, electronic meters that can communicate with each other and with other
electronic systems are expected to become an essential part of the network. One of the main
Concerns that affect the local meters market are the presence of many meter brands from china.
These are typically low prized and low quality meters, which are sometimes forced to opt for
since such meters would meet their budget especially on household meters segment. The main
players in the electricity measuring instrument in INDIA are
 HPL So comet Ltd, New Delhi
 Anchor Electricals Ltd, Daman
INDIAN SCENARIO
Electrical industry in INDIA came into existence after the FIRST WORLD WAR period. The
first electric industry to be set up in INDIA was the Fan Industry in Calcutta in 1921. The
manufacturing of electrical equipment’s like transformers, motors, generators and insulators
were taken up later.
The INDIAN Electrical and Electronics Manufacturing Association (IEEMA) have reported
significant growth in the industry especially in regiments such as transmission line and rotating

machinery. The switch gear industry continues to record significant growth and the reasons are
the growing contraction industry, the commercial buildings and the expanding export market.
The share of electricity consumption of large buildings in the commercial sectors is currently of
the orders 7 percent of country’s overall consumption and it is growing at about 12 percent over
the last few years. Annual energy consumption in commercial buildings which is in excess of
200 Kwh with the standards is implemented. According to Construction Industry Development
Council (CIDC), residential and commercial construction has been growing in excess of 10
percent per annum and that accounted for nearly 41 million square meters last year.
STATE SCENARIO
The first public sector Electric Industry to set up in Kerala was the Metropolitan Engineering
Company Ltd Trivandrum in 1945. The starting of UEI Ltd at Kollam in 1950 closely followed
it. In 1960, the management of UEI Ltd has taken over by the Government of Kerala. At present,
there were 5 public sector Electric Industries in Kerala.

CHAPTER 3
COMPANY PROFILE

3. INTRODUCTION TO THE COMPANY
UEI Ltd, Kollam was incorporated in the year 1950 in the private sector. It is the factory in
INDIA to manufacture Electric House Service Meters. It is located at 3km South of Kollam on
the wayside of national highway-47, to Trivandrum, the capital of Kerala state. The company
started its manufacturing activity in technical collaboration with world renowned measuring
instrument manufacturers M/sarong Meters Ltd, England. It is initially started with assembly of
single-phase meters with imported components for sub-assemblies. The company owns its origin
to K.P.S.Nair, the chief Electrical Engineer of Travancore- Cochin State and Abraham Pothen,
an eminent industrialist. Major shares of the company were taken over by the Kerala
Government in 1957 and reconstructed as a public Ltd company.
As usual with most industries, this company also had to face certain troubles like inadequate
working capital, labor unrest etc. The company gradually overcome this and started establishing
steady market for the product. In 1956 a plan of diversification was initiated and manufacturing
of Motor Control Gear was started with technical collaboration from Mysore Electric Industries
Ltd, Bangalore. In the same year, production of poly phase meters commenced which was
developed by research and development wing of the company. The company entered into a
technical collaboration with General Electrical of INDIA Ltd, Calcutta for manufacturing of oil
and air breaker up to 22KV rating.
At present company is mainly concentrating on the production of static type energy meters, ABS
and motor starters. The annual turnover of the organization is about Rs. 16 crores and more than

90 percent of the company’s turnover is from the sales of energy meters to KSEB. Its employee
strength is 145.
The major shareholder is government of Kerala and is holding 99 percent of the total share value.
The board of directors of the company comprises government nominees, usually from the
industries department and General Manager of the company and also from among other
shareholders. The company has been running in profit consistently since 1988 and maintains a
positive net worth and negligible debt equity ratio and there is no instance of production loss due
to the labor unrest for the past 30 years.
BRIEF HISTORY OF UEI
In 1950: Company was incorporated
1951: Commencement of production with the assembling of “single phase service KWH” meter
with imported components and subassemblies.
1956: The company acquired the current premises to set up a fully- fledged factory with its own
machine shop. In the same year company started the manufacturing of same assemblies of meter.
1960: Management was taken over by Kerala Government.
1962: Company started diversification in the area such as manufacturing of motor control gear
with the technical assistance of Mysore Electric Industries and with substantial participation of
Kerala Financial Corporation.

1965: As a part of diversification with the R&D wing of the company designed and developed
poly phase electric meter.
1968: Commercial production of motor control gear was started.
1974: Production of gear switch stared and product are marketed under the brand name
“UNILEC”.
2008: New product like Air Break Switch and water meter were introduced.
2009: New electric energy meter started production.
2010: New LCD electronic meter started production.
2016: Concentrating on ABS and Starters production.
Strategic intend
The mission, vision and quality policy of UEI Ltd are stated as follows:
Mission
“To become the number one supplier of electric meters and to grab two digits share in the ABS
and Starter production in INDIA by ensuring customer satisfaction of its product and services
and continuous improvement”.
Vision
“To become the pioneers through operational effectiveness and customer satisfaction”

Quality Policy
“UEI and its employees are committed to develop, manufacture and marketing of house service
energy meters and motor control gears ensuring customer satisfaction of the product and services
through continual improvement of the effectiveness of its QMS achieved but setting and
reviewing quality objectives”.
Quality objective
UEI shall establish quality objectives at relevant functional levels which will bring continual
improvement in the functions and thereby in the organization. The quality objectives focus on
the strategic advantage of the department as well as performance improvement. The quality
objectives established are realistic, quantifiable and shall set suitable action plans. Also the
management will assign responsibilities to the concerned managers for achieving the objectives
as targeted in MPRM.
Future plans
1. Modernization of existing unit to improve quality and to meet the market requirements.
2. Establishment of export oriented production unit for selected high demanded items.
3. Computerization of entire business.
4. Strengthening of quality of equipment’s.
5. Establishment of branches in the neighboring states.
6. Establishment of new processing and value additional equipment’s.
7. To keep rework of mechanical meters production subsequent t calibration below 10%.

8. To keep copper and brass component’s wastage below 3%.
Location
United Electric Industries Ltd is located at 3Km south of Kollam at 6 acres on the way side of
NH-47 to Trivandrum, the capital of Kerala.
PRODUCT PROFILE
The main products of United Electric Company Ltd are;
 Meters
 Starters
 ABS
Meters
Different types of meters produced in this firm are:
1. Single phase & Three Phase Electronic Energy Meter
2. Single phase Ac Watt- Hour Meter
Product description
Single phase and Three Phase Electronic Energy Meter is designed and manufactured to
satisfy the highest standard of accuracy and reliability of energy measurement in single phase
and three phase circuits. The meter is designed for tropical climate and fully complies with ISI
3779, (199) REC specification.

Meter casing is made of fiberglass reinforced high impact strength polycarbonate, it is UV
stabilized for outdoor applications. The meter is broadly divided into base, top cover and
terminal cover. The meter base consists of two compartments, i.e., PCB compartment and
terminal compartment. In PCB compartment, bass terminal suitable up to 40A positioned
securely. A synthetic rubber gasket is used between the top cover and the base to ensure
protection against moisture and dust. The top cover is transparent to facilitate easy and clean
reading of count and display of other parameters.
Single Phase AC Watt-Hour Meter
Type KVI-M magnetic suspension bearing meters are designed and manufactured to satisfy
the highest standards of accuracy and reliability of energy measurement in single phase AC
circuits. These are designed for tropical climate and fully comply with ISI 13010(2002) and its
latest amendments.
The metering elements are completely enclosed in a dust-proof mechanically strong, tamper-
proof steel/polycarbonate cabinet. The termination agreement has been provided in a sturdy
Bakelite/polycarbonate terminal block. Superior quality laminated core and copper wire coil are
used as voltage and current elements. High polished, hardened stainless steel pin is used as top
bearing.
Starter
Different types of starters are:
1. Fully automatic auto transformer.

2. Manually operating starter.
 NSD (Neo Star Delta) starter.
 OSR (Oil Immersed Starter).
 ATS (Auto Transformer Starter).
Product Description
NSD starter
These control gears are available in the range of 10 HP to 200 HP. Correct sequence device
incorporated in the unit ensures proper sequence of operation so that the starter is first put into
the star position. Manual tripping is provided on the side of the starter.
Oil dash pot type overload relays are calibrated from full load to double full loaded and are
easily adjustable. Under voltage relays, open the circuit in case of abnormally low voltage.
The contact tips are of electrolytic copper extrusion, silver-plated to prevent corrosion and
pitting. These are of self-aligning type and are easily replaceable to fix pedestal type ammeter.
UP to 20 HP, the price is Rs.4560, which is the lowest limit and the price up to 150 HP NSD is
Rs.15, 625.
Oil immerse auto transformer starter, type “ATS”
These starters are designed to provide control for AC squirrel cage introduction motors up to 200
H where it is found necessary to minimize the starting the current and attain higher starting
torque. These starters embody an auto-transformer and reduce the current taken by the motor
while starting.

The starter unit is separate from the transformer and this eliminates carbonized oil from the
starter entering the auto-transformer oil. Tapping is provided for 405, 60% and 80% of the
voltage to be supplied to the motor while starting.
These starters are of floor mounting type and facilities are provided for mounting a pedestal type
ammeter.
For ATS up to 15 HP, the price is 11,125 and up to 150 HP, it ranges till RS 43,700.
Oil immersed slip-ring motor starter type 1 & 2 “OSR”
These starters are available in the range of 10 HP to 150 HP. They have electrical interlock
between the starter and rotor circuits, so that it is not possible to start the motor unless all the
rotor resistance is in circuits. The starter is full-proof and the motor can only be started from the
full position. Rotor resistance is of high-grade resistance wires, wound on ceramic tubes.
Air Break Switch
Features:
 11KV 200/400 Amps Triple pole gang operated Air Break Isolator suitable for horizontal
mounting conforming to IS 9920/1981, 9921/1985 and 2633/1964.
 Connectors are suitable for rabbit/ raccoon.
 All ferrous parts are hot dip galvanized.
 The contact ends are tin coated.

 The fixed contact elements are made of excluded electrolytic grade copper flat with flexible
ends.
 The leakage current passes to earth and not between terminals of the poll or between polls.
 The operating mechanism is suitable for normal operation by one man without due effort.
 Switch is permitted to pad locking in both open and close position.
Departments
 Human Resource department
 Finance department
 Production department
 Planning department
 Commercial department
 Purchase department
 Marketing department
 Quality Control department
 Research and Development department
 Store department
 Safety department
HUMAN RESOURCE DEPARTMENT
Human Resource Department is concerned with the people’s dimension in the organization. Here
in UEI, Personnel officer is the head of Human Resource Department under him there is the
Personnel Office, Time Office, and an Establishment Section. Personnel Office, the personnel

office deals with recruitment. Wage administration, promotion and industrial relations,
disciplinary actions etc. The employees are appointed through Pecan employment exchanges.
The additional employees required are taken as apprentice or on contract basis. Selected persons
could get 6 months training efficiency in concerned on the supreme quality while selecting
managerial staffs. Presently there are 145 permanent employees including the managers and
engineers. Out of which 131employees are presently working and the rest 14 are on deputation
and on long leave. The temporary posts consist of more than 100 apprentices and contract based
workers. Contract based workers consist of former employees who took VRS from the company
and external persons who are expert in this field. The people recruited could get training and also
various seminars and classes are conducted.

Functions
 To recruit right kind of persons for the right job at the right time.
 To arrange for training programmers.
 To evaluate performance of the employees.
 To handle the grievances of the employees.
 To provide welfare facilities to the employees.
 Provide and maintain safety measures.
Formulating policies Statutory Labor Welfare Facilities provided (Personnel Office) in UEI, the
Company provided a canteen for its members. Here foods are provided at a rate of RS 8 per day
for permanent employees. Working time of canteen is 8 hours. Rest rooms & lunch room
adequate suitable rest rooms and lunch rooms (with provisions for drinking water) where
workers can eat their meals brought by them are provided.
Facilities for sitting: Company offers very well sitting facilities for employees in their working
spot medical facility The Company arranges medical checkups for all employees once in a year.
Health data cards are then issued to all the employees. The medical facilities are provided to
employees as well as his/her family members.
Risk Allowance: when an employee meets with accidents; during employment for the
disablement compensation is paid as per the rules of the Workmen Compensation Act. In
addition to the UEI allows an excreta payment of loss of wages i.e., 50% of the (basis DA) due to
such accident. Drinking Water Facility an effective arrangement of drinking water for the

workers in each section or department is available. Also arrangements are made for cold drinking
water.
Recreational Facility: Recreational club is organized in the company premises and Rs 10/- per
month are revised from each employee. A well functioned time keeping system is used by UEI
Ltd for proper time keeping. For this purpose an electronic punching system is maintained by the
Time Office.
Statutory Labor Welfare Facilities Provided (Time Office) in UEI Working Hour
a) First Shift 6.30 Am to 2.30 pm
b) Second shift 2.30 pm to 10.30 pm
c) Third Shift10.30 pm to 6.30 am
d) General Shift 8.30 Am to 5 pm
Overtime Allowance: Overtime will be paid at double the normal wages. (Basic + DA) to all
the eligible staff and workers for those who are engaged in overtime.
Leave Facilities:
a) Casual Leave-15 days in a year
b) Earned Leave-30 days in a year
c) Medical Leave-7 days Conveyance Allowance Officers who have put in a minimum of 15
days attendance in a month will be eligible for getting a conveyance allowance amount of Rs

400/- First aid Appliances First aid boxes or cupboards equipped with the prescribed contents is
provided and maintained in UEI. This is readily accessible during all working.
Statutory Labor Welfare Facilities Provided (Establishment Section) in UEI Wages and Salaries
to provide wages and salaries to the employees Gratuity the payment of gratuity act 1972 has
been amended by the payment of gratuity (amendment) act 1987. This came into force from 01-
10-1987. Maximum salary taken will be Rs 3500 for gratuity calculation. In the amendment act
of 1987, the maximum amount of gratuity payable to the employees will be Rs 3.5 lakhs. It is
given for good faithful service and efficiently rendered to whole time employees of the company.
The employee of the UEI covered by the ESI Act and contribution is deducted from the
employee’s salary since 01-11-1992. Employee’s whose salary does not exceed Rs10000/- per
month are covered under this act. When employees are registered with ESI, they are entitled to
get the following benefits from ESI: Sickness Benefit 7 day’s full pay or 14 days half pay sick
leave can be availed by the employees at any time. If more than 30 days leave is required,
medical certificate from an authorized medical attendant should be produced. Disablement
Benefit an injured person is given free medical treatment and all the expenses incurred by him.
The total expense in connection with the treatment will be reimbursed.
House Rent Allowance House rent allowances are allowed at the following rates.
A) Salary less than Rs 2500/- is eligible to get HRA = RS 145/-
B) Salary less than Rs 3000/- is eligible to get HRA = RS 165/-
C) Salary above Rs 3000/- is eligible to get HRA = RS 185/-
Uniform Allowance: Uniform allowance provided to workers is Rs 525/-, once in 2 years.

Footwear Allowance: Footwear allowance is provided to the workers in the spot welding shop,
paint shop, mechanical maintenance shop etc. is Rs 425/- in every 2 years.
FINANCIAL DEPARTMENT
Finance refers to money or funds available to a firm. A business needs at every step to start a
business, to operate it and to expand or modernize its operations. Finance is required to bring a
business into existence, to keep it alive and to see it growing. The management of finance is
essential for the success of the business. Finance manager is the head of the finance department.
He looks after the budget, finance posting and audits of accounts. The senior officer accounts
takes charge to look into the day today affairs of the financial of the company. The senior officer
establishment deals with calculating employee’s wages provide provident fund, ESI etc. The cost

section prepares cost sheet and evaluate job card. There is an internal audit section that deals
with verification of accounts. The United Electrical Industries Ltd has an initial capital amount to
4crores. Its products are sold to its main customer KSEB. It also has other domestic customers.
Tax: UEI Ltd has to pay the following taxes: -
•Income tax.
•Sales tax.
•Excise duty.
•Educational cess.
The sales tax charged per meter in Kerala is at the rate of 12.5%, whereas, if sold to other states
outside Kerala, the rate is only 4% per meter (i.e., Central Sales tax). Educational chess is 2% on
the excise duty. Presently, the excise duty is 16% on one meter and the educational chess 2% of
the 16%.
Job Card: It is used to calculate the quality of products individual production time. The
important registers maintained by the finance are given below:
•Purpose Journal.
•Sales Journal.
•Payroll Sections of Finance Departments: The various sections under finance department are:
• Book and Budget.

• Sales.
• Priced Stores Ledger.
PRODUCTION DEPARTMENT

Structure of Production Department
In every organization, production department carries the main function i.e., production. Some
companies produce various products and some a single product. UEI Ltd is a company, which
produces Electric Meters and Starters. Before production of electronic meters the company was
manufacturing mechanical meters. For this they have a full-fledged manufacturing unit. Due to
sudden change in customer need for mechanical meter to electric meter, it couldn’t develop or
install machines for this purpose. As a result now it imports various parts of the meter from
different places and assembles it manually. Only some components such as connectors, seal
wires for the meters are now manufactured. As a part of its diversification program, UEI planned
the production of Water meters and AB Switches objectives.
1. To achieve monthly production target as per customer requirement.
2. To improve quality by reducing process rejection below 3%.
3. Increase productivity by effective utilization of resources.
4. Maintain production and discipline in the section.
5. Coordination of workers and shop floor activities.
6. Share information in UEI, there is two well-established production units:
 Production of meter components and assembling.
 Production of Starters Meter Production Unit The scope of this department is to assemble &
test Single Phase and Three Phase meters. SMW has the overall responsibility of this
department the responsibilities of these are as follows.
 Authorization of material indent, stationary indent.
 Authorization of work tally.

 To keep up production schedule.
 Material follow-up.
 Maintaining records of relevant Indian standards specifications of BIS and inspection
scheme.
 Reallocation of work.
 All standard meters shall be sent once in a year for calibration with an outside approved
agency.
PLANNING DEPARTMENT

Structure of Planning Department
The objective of this department is to achieve monthly target as per production program issued
from marketing department. SMW has the overall responsibility of this department. He is
responsible to the following:
1. Ensuring targeted production.
2. Authorization of annual/monthly production plan based on budget. The responsibilities of
SEW are:
3. Preparation of annual/monthly production plan.
4. Planning, scheduling and dispatching of job cards.
5. Identifying the gap in the implementation process.
6. Responsibilities of other functionaries involved are given against individual activities. The
scope of this department is:
7. Planning in respect of components relating to the production of products.
8. Testing the products.
9. Finishing and packing the products.
10. Scheduling of operations in respect of manufacture of components.
11. Assembly of part and finished product.

COMMERCIAL DEPARTMENT
Structure of Commercial Department
Overall responsibility for marketing policy rests with GM. Coordination commercial function
including marketing. Commercial Department include sales department also. Procedures the
company markets its products in 3 ways. Firstly, responding to tenders and quotations as per
customer requirement and specification. SMM shall consolidate the requirements of the product,
taking into consideration the customer requirements, stated or unstated, statutory and regulatory
requirements or any other additional requirements determined by the company, if any, including
requirement. He shall prepare note incorporation the above requirements and submit the same to
the Apex Management for review and approval. Secondly, through approved dealers or
distributors. Order for UEI standard products are normally handled through dealers. Changes
occur in the case of specifications additional features or standard products.

Thirdly, it’s through counter sales. When a customer approaches directly to purchase the product
of the company, he has to fill up the order format and if his requirement is in line with the
company specification, company registers the order and sales is affected. The function of this
department also includes handling, storage, packaging, preservation and delivery of finished
products.
PURCHASE DEPARTMENT
Structure of Purchase department
This department deals with the purchase of raw materials from various sources. In Elite, raw
materials are purchased through inviting tenders from suppliers 100% of raw materials are
purchased from outside suppliers. Production department gives order to the purchase department
to purchase raw materials. The main raw materials are aluminum sheets, aluminum road, steel
sheet, steel parts, copper sheets and copper parts.

Purchase Policy: UEI Ltd has a purchase policy to purchase raw materials in right quantity and
quality aright time, at right place from a right source. The source of materials is selected by
checking the samples collected from different suppliers. Acceptance of sample can be done as
per the recommendations from the quality assurance department. If the samples are qualified, the
criteria the suppliers can be included in the list of qualified suppliers. Tenders should be sent to
qualified suppliers only. They only have the ability to provide bulk of raw materials of the
company. Raw materials required for the company as follows,
1. Raw materials.
2. Components.
3. Consumables.
4. Tools.
5. Stationeries.
6. Capital goods.
7. Sub-assemblies.
8. Services.
9. Spare parts.
MARKETING DEPARTMENT
Structure of Marketing Department
The scope of this department is to cover all the products of the company sold directly to
customers against order or through approved dealers/distributors appointed by the company.
Overall responsibility for marketing policies rests with GM, coordination of commercial function
including marketing. This function rests with SMM. Duties of SO-marketing: Now the UEI

produce motor starter and meters. The responsibility of marketing of motor starters and other
products rest with SO-marketing. The responsibility of the SO-marketing is to maintain and
promote dealers, preparation and providing production programmer to workers, arranging
dispatches as per schedule, payment follow up, customer coordination scrap sales and other
assignments given by SOM. Duties of SO-sales the responsibility of marketing of meters and
contractors rests with the section officer-sales. The responsibility of the section officer-sales is to
assist SMM in achievement of departmental objectives and record keeping, tendering and other
assignments given by him. The other duties of section officer-sales are as follows:
1. Preparation and providing production program to works.
2. Arranging dispatches as per schedule.
3. Payments follow up
4. Compliance of excise formalities.
5. Stock maintenance.
6. Arrange packing.
7. Invoicing.
8. Payment collection and filing excise return in respect of meters and contractors.
9. Payments follow up in respect of starters, scrap and other products.

QUALITY CONTROL DEPARTMENT
Structure of quality control department
This department is concerned with checking the quality of products made in the company. At
each and every stage of production, the quality of the product is checked. Before it becomes the
final product, it is cross checked.
Quality Policy: UEI and its employees are committed to develop, manufacture and market house
service energy meters and motor control gears, ensuring customer satisfaction of its products and
services through continual improvement of the effectiveness of its OMS achieved by setting and
reviewing objectives.
Quality Objectives: Top management of UEI establishes implements and communicates
operational measureable quality objectives at all relevant functional levels. The achievement of
the same is measured monthly through MPRM.

Quality Management Principles: UEI has framed its quality policy and manages its quality
policy manage its quality system following the eight management principles of ISO: 9000:2000,
listed below.
1) Customer Focus: UEI meets customer requirements and strives continuously to meet
customer expectation by determining and reviewing customer requirements and measuring
customer satisfaction.
2) Leadership: Top management of UEI establishes and provides leadership and unity of
purpose and direction through management review meetings and provision of resources.
3) Involvement of People: UEI believes that involvement of all employees is essential for the
better functioning of the organization. This is achieved by planned training as given in the
guidelines for training.
4) Process Approach: The departmental guidelines of major functions follow a process
approach and include PDCA cycle, which provides proper direction for achieving results when
resources are managed as a process. It also helps to provide direction in taking planned
corrective actions.
5) Continual Improvement: Continual improvement of QMS is achieved through measurement
of quality objectives achieved, measurement of customer satisfaction.
6) Factual Approach in Decision Making: UEI takes effective decisions based on results of
analysis of data. This is achieved through the interactions in the management meeting on the
performance of individual departments.

7) Mutually Beneficial Supplier Relationship: UEI tries to maintain beneficial and a mutual
relationship with supplier.
TQM Model: The Ten Essential Steps:
1. Management readiness.
2. Customer –Supplier partnership.
3. Environment scanning.
4. Existing system.
5. Strategic planning
6. TQM training.
7. Disciplined system implementation.
8. Process enhancement.
9. Performance evaluation.
10. Continuous improvement.

RESEARCH AND DEVELOPMENT DEPARTMENT
Structure of Research and Development Department
Purpose of R&D Department
The scope of this department is the design and design modification of the following products
manufacture in the company:
a. High quality single phase AC Watt-hour meter.
b. Oil immersed AC motor starters.
c. Electronic energy meters.
d. Fully automatic auto transformer starter.
e. UPS for computers.

f. Static auto phase meters.
g. Water meter.
h. AB switches.
i. Any other new products.
Responsibilities and authorities of R&D department:
The apex management team holds the responsibility for the final approval of the technical
specification of the product, which is to be taken up for design and development.
SMW holds responsibility to convene the core committee for reviewing the design at various
stages. He is also authorized to approve the various design outputs such as bill of materials,
drawings, flow charts of the project, approving brand etc.
SMR & D holds the responsibility of preparing the product flow chart, bill of materials, design
drawings, wiring diagrams, etc.
The R&D department has developed:
• Poly Phase meter.
• Air Break Star Delta Starters.
• Electronic single phase meter.
• Fully Automatic Auto Transfer Starter.

STORE DEPARTMENT
Structure of Store Department
SMW is the overall charge of stores. Store assistants have the individual responsibility relating to
all operations of the respective sub-stores and to keep the records properly. The duty of assistants
is to count the quantity of goods. There are also trainees.
Functions of Store Department:
 Receiving material/accounting.
 Issue of materials.
 Items of repair/rectification/calibration/refilling sub assembly/receipt of item for outside
issue.

Inventory management Procedure: For making the function of store department more
effective, the store is divided into different sub-stores, namely:
1. General store.
2. Raw material store.
3. Electronic store.
4. Starter store.
5. Tool store.
Stationary store: The main objective of store department is the materials to be stored in proper
places with proper accounting. Storage is done under preserved condition whenever necessary.
Identify items, which deteriorate quality from past experience.
SAFTEY DEPARTMENT

Structure of Safety Department
Every organization must have a safety department for the safety of workers. Though the
frequency rate of accidents is comparatively low, the management is keen to take interest to
reduce the accidents as far as possible by engineering methods and personnel equipment’s at
inevitable stages.
Safety precautions at UEI: For making the functions of the safety department, UEI takes the
following steps:
1. Safety committee.
2. Safety steward committee.
3. Safety training for executive supervisor and artisans.
4. Accidents investigation reporting system.
5. Issue of safety equipment. Objectives of the Safety Committee: Objectives of the safety
committee are as follows:
6. Control of accidental hazards.
Promote safety consciousness among employees. Communicate to the top management
regarding safety aspects. Safety steward will entrusted with the responsibilities of continuous
watchfulness. Persuasion and correction of fellow employees to enable safe methods of work
being is adopted. In addition to the above, award of rolling shield for safety and cleanliness was
introduced during the year 1983 in this unit. The rolling shield will be awarded to sections that
maintain goods, safety conditions of working and maintain clean line.

ORGANIZATIOANAL CHART

CHAPTER-4
WORK EXPERIENCE DETAILS

4.1 NATURE OF WORK DONE
During the eight semester of MBA INTEGRATED BM-MAM students of the University of
Kerala are assigned to undergo four weeks of work experience as apart of course curriculum
program. The students should work outside the traditional campus environment to gain practical
job experience. I selected UNITED ELECTRICAL INDUSTRIES LTD to carry out my work
experience.
I have touched almost all the departments of UNITED ELETRICAL INDUSTRIES Ltd. My
guide helped me to know more about all departments by providing more information. I was
mainly dealing with the store department, purchase department and HR department.
In the store department i worked on BIN CARD system for checking materials like stock levels,
part number, and material code number of insulating base channel, contact arm and wire mesh of
ABS. In the purchase department i was assigned to edit agreements like, the supply of SKD KIT
of LED street light of AVIVA smart solutions PVT LTD using Microsoft word.
In the HR department i was assigned to prepare IDM for parking for internship trainees and to
note the shift in punching by the employees. Studied about labor welfare facilities, training,
recruitments etc.
UEI LTD has lot of suppliers for the production of their products like ABS and Meter some of
them are PRECI-TECH, SPKN, AIRA TREX SOLUTIONS PVT LTD etc. I was also able to
experience the loading of finished products and unloading of components for the production of
their products. And also learned about tender, book keeping, counting paid work hours and to
prepare meeting minutes etc.

During my 30 days of work experience i got an insight about DEMAT account, how to start,
what requirements it need and how it will help as an investment avenue. And also i find much
more time to learn the technologies used by UNITED ELECTRICAL INDUSTRIES LTD like
punching system, BIN card system, Cloud storage service like ROSS Backup etc.

4.2 LOG BOOK DETAILS
DAY WORK DONE
Introduction to UNITED ELECTRICAL INDUSTRIES
02-05-2019 LTD. About their departments, products, employee strength,
turnover, clients, working hours, technologies used and its
whole journey.
Learned about GRR. Checked date and time of transaction,
03-05-2019 contact information of seller, amount of transaction, details
of purchase of GRR.
Got training on how to manage client calls and to clarify
04-05-2019 their doubts with the tender and products.
05-05-2019 Sunday holiday.
An on-floor experience with the store department. Studied
06-05-2019 about books and files of store department. Discussed about
current suppliers.
07-05-2019 Checked the number of insulating base channel, electrical
lug for the production of ABS supplied from Global

Electrical Industries LTD.
08-05-2019 Worked on BIN CARD system for checking stock levels,
part number, material code number of metal clamp, contact
arm and wire arms.
09-05-2019 Practice of writing goods inwards book of few entries.
10-05-2019 Prepared IDM for internship students.
11-05-2019 Second Saturday holiday.
12-05-2019 Sunday holiday
Calculated the total number of casual leaves from
13-05-2019 attendance register to sum up the salary.
Edited an agreement for the supply of SKD KIT of LED
14-05-2019 street light of AVIVA smart solutions PVT LTD using
Microsoft word.
Studied about punching system and shift of punching by the
15-05-2019 factory employees and the office employees.
Checked the quantity of stationary arcing horn and
16-05-2019 insulating base channel using bin card system.
17-05-2019 Leave card clearing- checking and clearing of leave cards
issuing of new leave cards, sorting of leave letters are done.

18-05-2019 Leave
20-05-2019 Collected required documents for opening DEMAT account
from all the employees and attended the class.
21-05-2019 Trouble shooting of computers and printers.
22-05-2019 Assisted monthly pay roll and prepared the report.
23-05-2019 Studied in preparing meeting minutes.
24-05-2019 Counting paid work hours of labors.
25-05-2019 Studied about different books in time department.
27-05-2019 Studied about leave register and loss of pay.
28-05-2019 Prepared identity card request for parking.
29-05-2019 Quantity checking of metal clamps.
30-05-2019 Prepared project report.

4.3 AVERAGE DAY OF WORK
As a part of course curriculum the work experience are required to complete within 30 days. The
working hours of UNITED ELECTRICAL INDUSTRIES LTD are from 9.am to 4.pm. my
working hours are fixed according to the availability of my guide and which was from 9am to
2pm. Even though my time was about 3- 6 hours a day, i was given duties and information’s with
equal intervals of time. Among 30 days of work experience 25 were working days and 5 were
holidays. Work experience start on 2 may 2019. On that day they had given introduction about
UNITED ELECTRICAL INDUSTRIES LTD: various departments, the functions, about the staff
and the employees etc. From the second day onwards i was assigned different tasks on different
departments by my guide.
In total i have worked about 150 hours at UNIED ELECTRCAL INDUSTRIES LTD.
4.4 TARGET V/S ACHIEVEMENT
TARGET
 Facilitates employees to open DEMAT account.
 Use of BIN CARD SYSTEM.
 Preparation of managerial work experience report which is the first of its kind in the
organization.

ACHIEVEMENT
 Completed necessary documentations for opening DEMAT account for all employees
who showed interest. Includes data collection, sorting of documents, proofs, filling of
forms etc.
 Managed the stocks by BIN CARD SYSTEM.
 Maintained good relation with the employees.

CHAPTER- 5
LEARNING SUMMARISATION AND CONCLUSIONS

LEARNING SUMMARIZATIONS
Work experience at UNITED ELECTRIACAL INDUSTRIES LTD has helped me to experience,
the working environment, the coordination among various departments, the technology used in
the production department and uncompromising attitude in the quality of the product they make
was all new experience. The quality department of UEI LTD is uncompromising in checking the
quality of the raw materials for production. Only after getting the approval by the quality
department it is sent to the production department. Again in the production department the raw
materials, in process and the finished goods undergo various tests to conform the quality of the
product. The organization is also ecofriendly since it doesn’t dispose waste from the factory to its
environment as it got enough space within its compound for waste disposal. The various works
which is assigned to me helped to learn more about the different departments and its duties and
which will help me to be more polished at my work place in future.
Learned about the following:
 DEMAT account: documents needed proofs and filling of the form.
 Suppliers: the current suppliers of the company and the materials they supply.
 Editing of agreements: materials for the production of ABS, meter and other products
materials are supplied from different companies according to the tender.
 Preparing meeting of minutes: time, location, persons involved and agenda of the meeting.
 Customer relationship: The main customer of the UNITED ELECTRICAL INDUSTRIES

LTD is KSEB, AVIVA ELECTRICAL INDUSTRIES LTD.

 Counting paid work hours of laborers: time in and time out details are available in the time
office server. The total working hours of laborers are calculated from this data for preparing
labor wage bill.
 BIN CARD SYSTEM: shows the actual position of stock on the particular point of items,
stock levels, part number, name of materials, code number etc.
 Punching system: finger print attendance, it capture digital reflection of fingerprint photo
type.
 Loss of pay: This applied when an employee does not apply for leave. For this day
employee‘s salary is not paid or is under loss of pay.
 Employee grievance redressal: step ladder policy is used to solve the employee grievance.
The various works were also experience, since it gave me an idea on how to approach a problem
and what were the possible suggestions could be made. I have enough exposure even though the
company is working fully fledge.

CONCLUSION
As a student though I had a limited time to work, i managed to grab a lot of experience. I made
the best of every opportunity i was given and made utmost use of my abilities and knowledge to
fulfill all my responsibilities. I could implement my academic skills into practice and my efforts
were highly acknowledged. There is some gap between our theoretical knowledge and real life
practice, yet the managerial level staff members is quite open towards upgrading current
approach, which was extremely motivating. Hence, i can sum up by saying that my work
experience will be a mile stone to my academic and professional experience. I thoroughly
enjoyed the challenges that came alone every single day. I could also bring some minor
improvisations during my work experience which were able to leave their marks. These lessons
that i have learned will be a valuable one for my future endeavor as well.

BIBLIOGRAPHY
Books
1. Aswathappa.k, 2001 Human Resource Management, Tata Mc Graw Hills publishing Co. Ltd,
New Delhi.
2. Bernadin, Human Resource Management, Tata Mcgraw Hill, 8th edition 2012.
3. Byars, L. L., Rue, L. W., Human resource management. USA: Irwin/McGraw-Hill, 1997.
4. Cooper, Donald R, Business Research Methods, 11th Edition, McGraw Hill, 2012
5. Decenzo and Robbins, Human Resource Management, Wiley, 8th Edition, 2007.
6. Dessler, Human Resource Management, Pearson Education Limited, 2007
7. .Dessler, Gary, 2008, A Framework for Human Resource Management, Pearson/Prentice Hall,
2008
8. .F.W.Taylor (1911) “Principles of Scientific Management”, New York and London, Harper
& brothers.
9. Ivancevich, Human Resource Management, McGraw Hill 2012.
10. Khan, A. A., Taher, M. A., Human resource management and industrial relations. Dhaka:
Abir Publications, 2008.

11. L o c k e, E. A., The handbook of industrial and organizational psychology. New York:
Wiley, 1976.
12. Mo n a p a, A., Industrial relations. New Delhi: Tata McGraw-Hill Publishing Company
Limited, 2004 p. 9 13. Mo o r h e a d, G., G r i f i n, R. W., Organizational behavior - Managing
people and organizations. Delhi: AITBS Publishers & Distributors, 1999.
14. Mu l i n s, L.J., Management and organizational behavior. London: Pitman Publishing, 1993.
JOURNAL PUBLICATIONS
22. Aggarwal, U., and Bhargava, S. (2009). Reviewing the relationship between Human
Resource Practices and psychological contract and their impact on employee attitude and
behaviors: A conceptual model. Journal of European Industrial Training. Vol: 33, pp. 4-31.
23. Aitziber Lertxundi and Jon Landeta, The dilemma facing multinational enterprises: transfer
or adaptation of their human resource management systems, The International Journal of Human
Resource Management Volume 23, Issue 9, pages 1788-1807, 2012
 Annual report of UEI LTD
 Brochures of UEI LTD
WEBSITE
 www.unilecindia.coms














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WORK EXPERIENCE AT UNITED ELECTRICAL INDUSTRIES LTD

MSNIMT, CHAVARA Page 1

environments. The American equivalent term is internship.

forward for forthcoming opportunities for paid work.

period of unpaid “work experience” before being able to get paid.

organizational skill, networking, business etiquette.

MSNIMT, CHAVARA Page 2

1.1 OBJECTIVES OF THE WORK EXPERIENCE

1. To understand about how an organizational system performing.

and experience real life learning.

3. To develop a network of corporate contacts for the future career enhancement.

4. A practical experience in a particular department /particular job profile.

5. To gain ideas from the experienced people working in the organization.

1.2 SCOPE OF THE STUDY

1. Develop personal and professional skills and also confidence in work.

2. Development of communication skills.

3. Helps to choose specialization.

4. To understand the group process and dynamics in the organization.

5. To develop a practical knowledge about the working of the organization.

MSNIMT, CHAVARA Page 3

1.3 LIMITATION OF THE WORK EXPERIENCE

MSNIMT, CHAVARA Page 4

MSNIMT, CHAVARA Page 5

manufacturing of electrical equipment’s like transformers, motors, generators and insulators

200KWH with the standards is implemented. According to Construction Industry Development

MSNIMT, CHAVARA Page 6

players in the electricity measuring instrument in INDIA are

 HPL So comet Ltd, New Delhi

 Anchor Electricals Ltd, Daman

manufacturing of electrical equipment’s like transformers, motors, generators and insulators

were taken up later.

MSNIMT, CHAVARA Page 7

there were 5 public sector Electric Industries in Kerala.

MSNIMT, CHAVARA Page 8

MSNIMT, CHAVARA Page 9

3. INTRODUCTION TO THE COMPANY

Government in 1957 and reconstructed as a public Ltd company.

and air breaker up to 22KV rating.

MSNIMT, CHAVARA Page 10

to the labor unrest for the past 30 years.

BRIEF HISTORY OF UEI

In 1950: Company was incorporated

with imported components and subassemblies.

1960: Management was taken over by Kerala Government.

Kerala Financial Corporation.

MSNIMT, CHAVARA Page 11

poly phase electric meter.

1968: Commercial production of motor control gear was started.

2009: New electric energy meter started production.

2010: New LCD electronic meter started production.

2016: Concentrating on ABS and Starters production.

and continuous improvement”.

MSNIMT, CHAVARA Page 12

reviewing quality objectives”.

3. Computerization of entire business.

4. Strengthening of quality of equipment’s.

5. Establishment of branches in the neighboring states.

6. Establishment of new processing and value additional equipment’s.

7. To keep rework of mechanical meters production subsequent t calibration below 10%.

MSNIMT, CHAVARA Page 13

8. To keep copper and brass component’s wastage below 3%.

NH-47 to Trivandrum, the capital of Kerala.

The main products of United Electric Company Ltd are;