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Zach Cooperstein

West Orange, New Jersey, USA, 973-303-8301, zcooperstein@gmail.com

E M P L O Y M E N T H IS TO R Y

Jan 2019 – Mar 2019 Community Manager and Marketing Associate, GoFind XR Remote

- Short term job to manage and grow GoFind XR’s online communities, pre-ICO

- Social media management via Social Bee

- Marketing activities including partners acquisition and securing advertising 

Jul 2017 – Jul 2018 Member Services Associate, Leadership Greater Washington Washington, DC

 - Served a membership of over 1,700 political, non-profit, and private sector leaders by providing
customer service and organizing member programs

- Managed the organization’s database, provided data analysis to the CEO and COO

- Liaised with partner organizations on financial support, event logistics, and programming needs 

Oct 2015 – Mar 2017 Development Associate, J Street Washington, DC

- Managed the organization’s database of over 50,000 constituent records and directed flow of
development data and analysis to both senior staff and 25 regional fundraisers

- Tracked the organization’s operating budget and fundraising progress by producing regular reports, and
reconciled financial information from multiple departments and funding streams

- Served as main customer service representative for donors having issues or having questions about
donating

Nov 2014 – Mar 2017 Community Organizer/Builder, Big White Wall Remote

- Organized and encouraged new community members to post and be engaged

- Participated as a member to examine ways to improve the service

- Reported to the Director for Clinical Services on how to improve the website

Sep 2008 – Aug 2014 Community Moderator, Eyes Out Entertainment Remote

 - Moderated official forum for an MMORPG community by reviewing user content and moderating
forum behavior to ensure conduct stayed within the bounds of the community’s rules

- Executed back-end forum management tasks such as assisting users recover old accounts, suspending or
banning rule breakers, changing forum settings

E D U C A TIO N

Aug 2010 – May 2014 University of Maryland, Government & Politics College Park, MD

S KIL L S Online community Expert Writing/Editing Expert


moderation/management
Microsoft Office Suite Experienced
Social Media Management Experienced
PC Hardware/Software Skillful
Google Suite Experienced Troubleshooting

Audio Engineering Skillful Photo Editing Beginner


Programming (HTML, CSS, Beginner Programming (Java and Novice
JavaScript) Pascal)