EMPLOYEE TURNOVER IN HOSPITALITY INDUSTRY |i

STUDY ON

EMPLOYEE TURNOVER IN HOSPITALITY INDUSTRY, A BARRIER TO

DEVELOPMENT- A STUDY OF ITS CAUSES AND EFFECTS ON THE HOSPITALITY
BUSINESS IN BANGLADESH

PREPARED BY

Syeda Sabrina Ahasan

Student ID: 151-33-812-043

MBA Program

Bangladesh Open University

Due date:
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Letter of Transmittal

December 05, 2018

Dr. Ms Romana Kader

Lecturer (Supervisor)
&
Study Center Coordinator,
School of Business
Bangladesh Open University
Bangladesh

Subject: Letter of Transmittal

Dear Respected,

With humble submission, I would like to express my sincere gratitude for inspiring me to work
on a study related to a crucial issue of Hospitality industry “EMPLOYEE TURNOVER IN
HOSPITALITY INDUSTRY, A BARRIER TO DEVELOPMENT- A STUDY OF ITS
CAUSES AND EFFECTS ON THE HOSPITALITY BUSINESS IN BANGLADESH” as a
partial requirement of completion of my MBA program.

It was a very challenging study on this particular arena and it seemed difficult to complete due to
not having a vast scope for data collection. Your kind supervision made my study tranquil and
unswerving, which may not be done by me without your guidelines.

I would express my thanks to give me such opportunity to do it and for guiding me for a
successful outcome.

Sincerely Yours,

–––––––––––––––––––
Syeda Sabrina Ahasan
Student ID: 151-33-812-043
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Letter of Endorsement

December 05, 2018

Ms. Syeda Sabrina Ahasan

Student ID: 151-33-812-043
MBA Program
School of Business
Bangladesh Open University
Bangladesh.

Subject: Letter of Endorsement

Dear Ms. Sabrina,

I would like to endorse your sincere work effort for this study and I would like to appreciate your
hard working capacity for assuring it as a success.

I must include that during your study you were sincere and deadline oriented. You
communicated for my supervision regular basis and implemented all my advices which is
reflecting on your thesis. I also declare that this thesis is made by only you under my supervision
and there is no plagiarism.

I appreciate your effort and wish a very good luck for your near future as you have already
proven your quality as a MBA student.

With Best Wishes,

––––––––––––––––––––
Dr. Ms. Romana Kader,
Lecturer (Supervisor)
School of Business
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ACKNOWLEDGEMENT

First of all, I would like to express my gratitude to Almighty Allah to enabling me to complete
this study on “EMPLOYEE TURNOVER IN HOSPITALITY INDUSTRY, A BARRIER TO
DEVELOPMENT- A STUDY OF ITS CAUSES AND EFFECTS ON THE HOSPITALITY
BUSINESS IN BANGLADESH”. Successfully completion of any type of study requires helps
from a number of persons. I have also taken help from different people for the preparation of this
thesis work. Now, there is a little effort to show my deep gratitude to that helpful person.

I convey my sincere gratitude to my Academic Supervisor Dr. Romana Kader, Lecturer, School
of Business, Bangladesh Open University of Bangladesh. Without her kind direction and proper
guidance this study would have been a little success. In every phase of the project her
supervision and guidance shaped this study to be completed perfectly.

I would also like to thanks my ex-colleagues from hotels, friends who worked in Hospitality
industries before, some industry big shots, and the people who helped me with the survey. I am
acknowledging each and everyone’s assistance and support for this successful completion.

Lastly, I would like to express my warmhearted wishes to our respected Coordinator & Dean,
School of Business; for such a effective curriculum for the MBA program, which made us
capable to learn in different ways and help us to be ready for the industry through R&D.