LM

Lina Mirmina
Email: linamirmina@hotmail.com

Hard-working and reliable individual looking to obtain a position as a Unit Clerk for the Critical Care
program at Lakeridge Health Oshawa, where I can utilize my exceptional customer service skills to assist
our patients and visitors to the best of my ability.

Education

Diplomas

Office Administration – Health Services Program (Fast-Track) September 2016 – January 2018
- Durham College, Whitby, Ontario
Placement September – December, 2017
- Lakeridge Health Bowmanville, Diagnostic Imaging

Hairstyling Program August 2013

- Career School of Hair And Nails

Certifications

First Aid & CPR June, 2017

Accessibility for Ontarians with Disabilities Training May, 2017

WHMIS Training May, 2017

Worker Health & Safety Awareness May, 2017

Workplace Violence & Harassment Prevention Training May, 2017

Relevant Skills

I am a highly trustworthy and reliable candidate that is able to prioritize and execute
multiple tasks efficiently. I have seven years of quality customer service experience and
have excellent interpersonal skills. I would be a strong asset to any workplace because of
my ability to accomplish tasks in a professional and timely manner.
Experience

Lakeridge Health Bowmanville February, 2018 – Present

Unit Clerk:
- Patient registration
- Scheduling emergent & outpatient Ultrasounds & Mammograms
- Preparing paperwork for Ultrasound, Mammography, & CT technicians
- Order entry
- Film library
- Faxing reports

Glazier Medical, Oshawa, ON June, 2017 – June, 2019

Medical Office Assistant:

- Greet and register patients through EMR
- Verify and update patient information
- Manage faxing and scanning
- Answer phone calls
- Prepare rooms for patients
- Book referral appointments
- Assist with PAP smears
- Specimen collection/Urine testing
- Physical cleaning

Kinesis Physiotherapy & Rehabilitation Centre December, 2017 – June, 2018

Office Administrator:
- Scheduling
- Greeting patients and assisting them to their rooms
- Taking Payments
- Scanning/Faxing
- Answer all phone calls/emails
- Organize all patient documents

Natural Solutions Studio, Oshawa, ON August, 2012 – June, 2017

Hairstylist & Aesthetician:
- Color, cut, wash and style many clients’ hair with amazing techniques
- Provide clients with as much knowledge as they need on how to manage and recreate their hairstyles at
home
- Sell retail products to clients based on self-suggestion and client need
- Provide facial waxing
- Provide eyebrow tinting

REFERENCES AVAILABLE UPON REQUEST