UAS SAD

1. A UK-based travel agent, Euan Morton, LLC, would like your systems team to design a smartphone
and tablet interface he can give away free to his clients for booking seats for airlines with which
his firm has solid business ties, such as British Air, RyanAir, and Virgin Atlantic.
a. Show what the interface would look like on a smartphone display.
b. Make a list of gestures that you should include for users to activate the display to book an
airline seat and write down what each gesture does.

2. List the best data entry method and your reason for choosing it for each of the following six
situations:
a. Turnaround document for a utility company that wants notification of a change in the
customer address.
b. Data retrieval allowed only if there is positive machine identification of the party requesting
data.
c. Not enough trained personnel available to interpret long, written responses; many forms
submitted that capture answers to multiple-choice examinations; high reliability necessary;
fast turnaround not required.
d. Warehouse set up for a discount compact disc operation; bins are labeled with price
information, but individual discs are not; and few skilled operators are available to enter price
data.
e. Poison control center that maintains a large database of poisons and antidotes; needs a way
to enter data on the poison taken; also enter weight, age, and general physical condition of
the victim when a person calls the center’s toll-free number for emergency advice.
f. Download of a movie by a consumer with a credit card.

3. A beautiful, full-color brochure arrived on Bill Cornwell’s desk, describing the Benny Company’s
off-site training program and facilities in glowing terms; it showed happy users at computers and
professional-looking trainers leaning over them with concerned looks. Bill ran excitedly into
Roseann’s office and told her, “We’ve got to use these people. This place looks terrific!” Roseann
was not persuaded by the brochure, but didn’t know what to say in defense of the on-site training
for users that she had already authorized.
a. In a few sentences, help Roseann argue the usefulness of on-site training with in-house
trainers in contrast to off-site training with externally hired trainers.
b. If Bill does decide on Benny Company training, what should he do to verify that this company
is indeed the right place to train the company’s information system users? Make a list of
actions he should take.