Docu94025 NetWorker Module For SAP 19.1 Installation Guide

Dell EMC NetWorker Module for SAP
Version 19.1
Installation Guide
302-005-548
REV 01
Copyright © 2009-2019 Dell Inc. or its subsidiaries. All rights reserved.
Published May 2019
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2 NetWorker Module for SAP 19.1 Installation Guide

CONTENTS
Tables 5
Preface 7
Chapter 1 Getting Started 11

Required software.......................................................................................12
NetWorker server software............................................................13
NMC server software..................................................................... 13
NetWorker Authentication Service.................................................13
NetWorker storage node software................................................. 13
NetWorker client software............................................................. 13
NMSAP software........................................................................... 14
SAP BR*Tools software................................................................. 14
SAP host agent software............................................................... 15
Installation checklists.................................................................................. 15
Documents.....................................................................................15
Installation media........................................................................... 15
License enablers.............................................................................15
Accessing the NMSAP software................................................................. 15
Accessing NMSAP from the DVD media.........................................16
Accessing NMSAP from the website..............................................16
Installation road maps..................................................................................17
Road map to install or update NMSAP on an SAP host...................17
Road map to update NMSAP with the Package Manager...............19
Road map to post-installation procedures...................................... 21
Registering NMSAP product information with the SAP SLD
repository (optional)......................................................................23
Chapter 2 UNIX and Linux Installation 25

Installing NMSAP on AIX systems.............................................................. 26
Installing NMSAP on HP-UX systems......................................................... 27
Installing NMSAP on Linux systems............................................................28
Installing NMSAP on Solaris systems......................................................... 29
Enabling the RMAN utility.......................................................................... 30
Uninstalling NMSAP on UNIX and Linux systems........................................ 31
Uninstalling NMSAP on AIX........................................................... 32
Uninstalling NMSAP on HP-UX......................................................33
Uninstalling NMSAP on Linux........................................................ 33
Uninstalling NMSAP on Solaris...................................................... 34
Chapter 3 Microsoft Windows Installation 35

Installing NMSAP on Microsoft Windows................................................... 36
Repairing the installation on Microsoft Windows........................................ 38
Uninstalling NMSAP on Microsoft Windows............................................... 38
NetWorker Module for SAP 19.1 Installation Guide 3

CONTENTS

TABLES
1 Revision history............................................................................................................ 7
2 Style conventions......................................................................................................... 8
3 Typical hosts and software in the NMSAP environment..............................................12
4 Access the directory that contains the NMSAP software........................................... 16
5 NetWorker startup commands on UNIX and Linux...................................................... 19
6 Command to register the wizard.................................................................................22
7 Commands to link and unlink the RMAN library file.................................................... 30

TABLES

Preface
As part of an effort to improve product lines, periodic revisions of software and

hardware are released. Therefore, all versions of the software or hardware currently in
use might not support some functions that are described in this document. The
product release notes provide the most up-to-date information on product features.
If a product does not function correctly or does not function as described in this
document, contact a technical support professional.
Note
This document was accurate at publication time. To ensure that you are using the
latest version of this document, go to the Support website https://www.dell.com/
support.
Purpose
This document describes how to install, update, and uninstall the NetWorker Module
for SAP (NMSAP) version 19.1.
Audience
This document is intended for system administrators who are responsible for installing
NMSAP and maintaining backup and recovery systems.
Users of this guide must be familiar with the following topics:
l SAP terminology and concepts, especially those related to SAP HANA and Oracle
database backup and recovery
l Backup and recovery procedures
l Disaster recovery procedures
Revision history
The following table presents the revision history of this document.
Table 1 Revision history
Revision Date Description

01 May 20, 2019 Initial release of this document for NMSAP version 19.1.
Related documentation
You can find additional publications for this product release and related NetWorker
products at the Support website.
The NetWorker E-LAB Navigator at https://elabnavigator.emc.com/eln/elnhome
provides details about supported environments and platforms.
Special notice conventions that are used in this document
The following conventions are used for special notices:
NOTICE
Identifies content that warns of potential business or data loss.

Preface
Note
Contains information that is incidental, but not essential, to the topic.
Typographical conventions
The following type style conventions are used in this document:
Table 2 Style conventions
Bold Used for interface elements that a user specifically selects or clicks,
for example, names of buttons, fields, tab names, and menu paths.
Also used for the name of a dialog box, page, pane, screen area with
title, table label, and window.
Italic Used for full titles of publications that are referenced in text.
Monospace Used for:
l System code
l System output, such as an error message or script
l Pathnames, file names, file name extensions, prompts, and
syntax
l Commands and options
Monospace italic Used for variables.

Monospace bold Used for user input.
[] Square brackets enclose optional values.
| Vertical line indicates alternate selections. The vertical line means or

for the alternate selections.
{} Braces enclose content that the user must specify, such as x, y, or z.
... Ellipses indicate non-essential information that is omitted from the

example.
You can use the following resources to find more information about this product,
obtain support, and provide feedback.
Where to find product documentation
l https://www.dell.com/support
l https://community.emc.com
Where to get support
The Support website https://www.dell.com/support provides access to product
licensing, documentation, advisories, downloads, and how-to and troubleshooting
information. The information can enable you to resolve a product issue before you
contact Support.
To access a product-specific page:
1. Go to https://www.dell.com/support.
2. In the search box, type a product name, and then from the list that appears, select
the product.
Knowledgebase
The Knowledgebase contains applicable solutions that you can search for either by
solution number (for example, KB000xxxxxx) or by keyword.

Preface
To search the Knowledgebase:

2. On the Support tab, click Knowledge Base.
3. In the search box, type either the solution number or keywords. Optionally, you
can limit the search to specific products by typing a product name in the search
box, and then selecting the product from the list that appears.
Live chat
To participate in a live interactive chat with a support agent:
2. On the Support tab, click Contact Support.
3. On the Contact Information page, click the relevant support, and then proceed.
Service requests
To obtain in-depth help from Licensing, submit a service request. To submit a service
request:
2. On the Support tab, click Service Requests.
Note
To create a service request, you must have a valid support agreement. For details
about either an account or obtaining a valid support agreement, contact a sales
representative. To get the details of a service request, in the Service Request
Number field, type the service request number, and then click the right arrow.
To review an open service request:

2. On the Support tab, click Service Requests.
3. On the Service Requests page, under Manage Your Service Requests, click
View All Dell Service Requests.
Online communities
For peer contacts, conversations, and content on product support and solutions, go to
the Community Network https://community.emc.com. Interactively engage with
customers, partners, and certified professionals online.
How to provide feedback
Feedback helps to improve the accuracy, organization, and overall quality of
publications. You can send feedback to DPAD.Doc.Feedback@emc.com.

Preface

CHAPTER 1
Getting Started
This chapter includes the following topics:
l Required software.............................................................................................. 12
l Installation checklists..........................................................................................15
l Accessing the NMSAP software.........................................................................15
l Installation road maps......................................................................................... 17
Getting Started 11
Getting Started
Required software
NetWorker Module for SAP (NMSAP) is a NetWorker add-on module that provides
data protection services for SAP HANA and SAP Oracle data.
Note
The term SAP Oracle in this document refers to an SAP environment with an Oracle
database. The term SAP server refers to either a SAP HANA server or a SAP Oracle
server.
Before you install NMSAP, install both the NetWorker base client and extended client
software packages on the SAP server host.
The following table lists the hosts and software that you might require for NMSAP
services.
Table 3 Typical hosts and software in the NMSAP environment
Host Required software

NetWorker server l NetWorker base client
l NetWorker extended client
l NetWorker storage node
l NetWorker server
l NetWorker Authentication Service
NetWorker storage node l NetWorker base client

l NetWorker storage node
NetWorker Management Console (NMC) l NetWorker base client

server
l NMC server
Each SAP server (NMSAP host) l SAP database server

l NetWorker base client
l NMSAP
l On SAP HANA server with HANA 2.0 or
later:
n SAP host agent (installed manually)
l On SAP Oracle server:
n SAP BR*Tools
n For split-mirror backups, compatible
replication management software for
BR*Tools

Getting Started
Review the following software descriptions to plan the installation requirements.

provides details about the operating systems and software versions that are required
for NMSAP services.
The NetWorker Installation Guide describes how to install the NetWorker server,
storage node, client, and NMC software.
NetWorker server software

Install a supported version of the NetWorker server software on the NetWorker server
host. The NetWorker server host is usually a separate host, but the server host can
also be the NMSAP host.
You might require specific NetWorker server versions to support specific NMSAP
features as described in the NMSAP release notes.
Use a supported version of the NetWorker server that works with the NetWorker
client version installed on the NMSAP host. The operating systems that are used must
support the NetWorker server version that is used.
NMC server software

Install a supported version of the NMC software on a network host to provide a user
interface with the NetWorker software and NMSAP.
NetWorker Authentication Service

The NetWorker Authentication Service provides centralized token-based
authentication to components in the NetWorker environment. NetWorker uses the
NetWorker Authentication Service to authenticate NMC and CLI users. You can
configure the NetWorker Authentication Service to use a local user database or
external identity providers (LDAP and AD) for authentication.
The NetWorker Installation Guide provides details on the installation and configuration
requirements for the NetWorker Authentication Service software.
NetWorker storage node software

Install a supported version of the NetWorker storage node software on the host that
manages the backup storage devices. You can configure a NetWorker storage node on
the same host as the NetWorker server, on the same host as NMSAP to support
backups to a local device, or on a separate host.
Use a supported version of the NetWorker storage node that works with the
NetWorker client version installed on the NMSAP host and with the NetWorker
server. The operating systems that are used must support the NetWorker storage
node version.
NetWorker client software

Install a supported version of the NetWorker client software on the supported SAP
server host before you install NMSAP on that host. Install both the NetWorker base
client and extended client software packages.
On an SAP Oracle server, NMSAP can use the NetWorker Snapshot Management
(NSM) feature to provide a high-availability storage environment for snapshot
NetWorker server software 13

Getting Started
backups and restores. To enable the snapshot operations, install the NetWorker base
client and extended client software packages on both of the following hosts:
l NMSAP host
l A mount host
Note
Some operating systems and volume managers require that you configure a mount
host on a separate host from the database host. For example, Veritas Volume
Manager (VxVM) and Linux Logical Volume Manager (LVM) do not support the
use of the database host as the mount host. The NetWorker Snapshot Management
Integration Guide provides a full list of restrictions and details.
The NetWorker extended client package must be installed to enable the following
functionality on the host:
l NSM
l CLI utilities for server reporting and administration, such as mminfo, nsradmin,
and nsrinfo
l Cluster integration scripts
l Custom script integration tools (pre/post save)
l Audit log
l Cloning and staging
l ProtectPoint for VMAX
l ProtectPoint for RecoverPoint
The NetWorker Installation Guide provides details about the NetWorker base and
extended client packages.
NMSAP software
Install NMSAP on a supported SAP server.
For split-mirror backups on an SAP Oracle server, also install NMSAP on the mount
host.
SAP BR*Tools software

On an SAP Oracle server, install a supported SAP BR*Tools version. The SAP
documentation describes the supported operating systems.
If you install NMSAP in a non-English environment, ensure that you meet the following
requirements:
l The host operating system supports internationalization (I18N).
l The SAP Oracle software and BR*Tools software provide the required National
Language Support (NLS) or globalization support.
l The SAP Oracle software and BR*Tools software are configured with the required
non-ASCII character set.

Getting Started
SAP host agent software

On an SAP HANA server with HANA 2.0 or later, you must manually install the SAP
host agent package.
The SAP documentation provides more details about the installation of the SAP host
agent package.
Installation checklists
Review the following checklists to ensure that you have the required materials for the
NMSAP installation procedures.
Documents
You can find the required information in the following documents:
l NetWorker Module for SAP Installation Guide for the existing version, if you are
updating from a previous NMSAP version to NMSAP 19.1
l NetWorker Module for SAP Version 19.1 Release Notes
l NetWorker Module for SAP Version 19.1 Administration Guide
l NetWorker Administration Guide for the supported NetWorker release
l NetWorker E-LAB Navigator
Installation media
Use one of the following installation media:
l The DVD from the Information Protection and Availability Product Families Media
Kit
l If you download the software, use the Support website
License enablers
Enabler codes or licenses activate the functionality of the NMSAP software and are
sold separately.
Note
Without an enabler code, you can only evaluate the software.
The NetWorker Licensing Guide describes licensing.
Accessing the NMSAP software

You can obtain the NMSAP software from the DVD media or the downloads website.
SAP host agent software 15

Getting Started
Accessing NMSAP from the DVD media

The DVD with the NMSAP software is in the Information Protection and Availability
Product Families Media Kit. The kit contains the software and online documentation
for related products.
You can access the NMSAP software files from the DVD on a host with a local DVD
drive.
Procedure
1. Log in to the host as the root user on UNIX or Linux, or as the local
administrator user on Windows.
2. Insert and mount the NetWorker Module DVD in the DVD drive:
l On UNIX or Linux, mount the DVD drive:
mount /dev/DVD_drive_name /mount_point
l On Windows, select the DVD drive in Windows Explorer.

3. Go to the directory that contains the software as shown in the following table.
provides details about the operating systems, database software, and
application software that NMSAP supports.
Table 4 Access the directory that contains the NMSAP software
Operating system Software directory

(NMSAP bitness)
AIX (64-bit) /mount_point/sap/aixpower
HP Itanium (64-bit) /mount_point/sap/hpux11_ia64
HP PA-RISC (64-bit) /mount_point/sap/hpux11_64
Linux x64 (64-bit) /mount_point/sap/linux_x86_64
Linux Power PC (64-bit big- /mount_point/sap/linuxppc64_64

endian)
Linux Power PC (64-bit little- /mount_point/sap/linuxppc64le_64

endian)
Solaris SPARC (64-bit) /mount_point/volume_label/sap/solaris_64
Solaris AMD (64-bit) /mount_point/volume_label/sap/solaris_amd64
Windows x64 (64-bit) DVD_drive_letter:\sap\win_x64
Accessing NMSAP from the website

You can download the NMSAP software package from the Support website and
extract the installation files from the package to a temporary local directory.
Procedure
1. Log in to the host as the root user on UNIX or Linux, or as the local
administrator user on Windows.

Getting Started
2. Create a temporary installation download directory in a local file system with

sufficient free disk space to contain both the downloaded software package and
the software installation files that are extracted from the package.
3. Go to the Support website at https://support.emc.com.
provides details about the operating systems and the database and application
software that NMSAP supports.
On the Downloads page, select the NMSAP software for download:
a. Select DOWNLOADS.
The Downloads page appears.
b. In the Products field, type NetWorker Module for SAP.

4. Download the NMSAP 19.1 software file to the temporary directory that you
created.
5. Extract the installation files from the downloaded software package:
l On UNIX or Linux:
a. Uncompress the downloaded package by typing the gunzip command
with the file_name.tar.gz name for the specific download file name:
gunzip file_name.tar.gz
b. Extract the software from the uncompressed, tarred file:
tar -xvpBf file_name.tar
The extraction lists the distribution software files on the screen.

c. Go to the directory that contains the NMSAP installation files.
l On Windows:
a. Unzip the downloaded software package, nmsap191_win_x64.zip.
b. Go to the win_x64 directory.
Installation road maps

Follow the proper road map to install NMSAP:
l Road map to install or update NMSAP on an SAP host
l Road map to update NMSAP remotely with the Package Manager
l Road map to perform the post-installation procedures
Road map to install or update NMSAP on an SAP host

To install or update NMSAP on an SAP host in a supported configuration, complete
the procedure as follows.
You can install or update NMSAP in either of the following configurations:
l Single host
l Cluster host, Oracle RAC host, or SAP HANA scale-out host
Installation road maps 17

Getting Started
Note
Install the NetWorker client and NMSAP software on each node host that performs
backup and recovery operations in a cluster, Oracle RAC, or SAP HANA scale-out
multinode environment.

provides details about the supported software versions and supported cluster or
multinode environments.
Procedure
1. Review the Installation checklists on page 15 and verify that you have the
required documentation, installation media, and license information.
2. Ensure that you have installed the NetWorker client software on the host. The
client version must support the NMSAP version to be installed.
3. Access the NMSAP software as described in Accessing the NMSAP software
on page 15 and ensure that you start the installation from the correct directory.
Note
If you do not start the installation from the correct directory, the installation
might fail.
4. Ensure that no backups or restores are running on the SAP server. You do not
need to shut down the database during the installation.
5. Ensure that you save a copy of the original parameter file template (init.utl)
and original configuration file template (nsrsapsv.cfg) that are supplied with
NMSAP before you uninstall a previous NMSAP version. The template files are
in the following directory:
l On UNIX or Linux: /etc
l On Windows: NetWorker_install_directory\nsr\bin
Note
An uninstallation of NMSAP deletes the original template files and any settings
that you made in the files.
6. Uninstall any previous version of NMSAP according to the instructions in the

installation guide for the module version.
NOTICE
Do not use an upgrade option on the platform, for example, the rpm -U
command on Linux.
7. Before the NMSAP installation, ensure that the NetWorker Remote Exec
daemon, nsrexecd, is running on UNIX or Linux, or the NetWorker Remote
Exec service, nsrexecd.exe, is running on Windows.
To verify that the NetWorker Remote Exec daemon or service is running:
l On UNIX or Linux, type the following command:
ps -ef | grep nsrexecd

Getting Started
l On Windows, use either Component Services or Task Manager.

If the NetWorker Remote Exec daemon or service is not running:
l To start the NetWorker Remote Exec daemon on UNIX or Linux, log in as
root, and type the appropriate startup command from the following table.
Table 5 NetWorker startup commands on UNIX and Linux
Operating system Startup command

Linux service networker start
Solaris /etc/init.d/networker start
HP-UX /sbin/init.d/networker start
AIX /etc/rc.nsr
l To start the NetWorker Remote Exec service on Windows, perform the

following steps:
a. Log in as a Windows Administrator.
b. Right-click My Computer, and select Manage.
c. Expand Configuration, and select Services.
d. Right-click the NetWorker Remote Exec Service, and select Start.
Note
If you do not start the NetWorker Remote Exec daemon or service before the
NMSAP installation, then the automatic registration of the NMSAP
configuration wizard might not occur and the wizard might fail to detect if
NMSAP is installed. Road map to post-installation procedures on page 21
provides details.
8. Install NMSAP by following the instructions for the operating system in the
required chapter:
l UNIX and Linux Installation on page 25
l Microsoft Windows Installation on page 35
After the software installation completes, a message appears about how to

start the NMSAP scheduled backup configuration wizard. The NetWorker
Module for SAP Administration Guide describes the wizard.
9. Perform all the required post-installation procedures. Road map to post-

installation procedures on page 21 provides details.
Road map to update NMSAP with the Package Manager

You can update NMSAP on one or more NMSAP hosts by using the Package Manager
feature from a centralized NetWorker server. You can perform the update with the
Package Manager or the nsrpush command. When you use the Package Manager,
NMSAP must not be installed on the NetWorker server.
Note
Cluster environments do not support updates with the Package Manager.
Road map to update NMSAP with the Package Manager 19

Getting Started
The NetWorker Updating from a Previous Release Guide describes the Package
Manager, including the following procedures:
l Verifying software that is installed on NetWorker clients.
l Performing and monitoring the updates.
l Managing the repository of media kits that the Package Manager uses to install
the software from the NetWorker server.
Note
To add an NMSAP release to the Package Manager repository, follow the

instructions in the NetWorker Updating from a Previous Release Guide. If you use the
nsrpush command, type the complete product name as “NetWorker Module
for SAP” with the quotation marks.
Complete the following steps to update NMSAP with the Package Manager.
Procedure
1. Review the Installation checklists on page 15.
2. Ensure that you meet the following requirements:
l NMSAP 4.5 or later is installed on the NMSAP host, and the operating
systems support the Package Manager. You cannot perform an update of
earlier NMSAP releases.
The NetWorker Updating from a Previous Release Guide at the Support
website describes the operating systems that support the Package Manager
feature on the NMSAP host.
l The NMSAP client host contains a supported version of the NetWorker
client software.
l The user that performs the update is both an NMC administrator and a
member of the application administrator's user group on the NetWorker
server.
3. Before you start an update, ensure that all backups and restores are stopped on
the client to be updated.
Note
The Package Manager might stop and restart the NetWorker client nsrexecd
daemon or service during the installation.
4. On the NetWorker server, perform the update of the NMSAP client by using
the Package Manager feature or the nsrpush command.
The NetWorker Updating from a Previous Release Guide provides more
information.
5. Perform all the required post-installation procedures on the client host. Road
map to post-installation procedures on page 21 provides details.

Getting Started
Road map to post-installation procedures

After you have installed or updated NMSAP, either directly on a local host or by
remote installation with Package Manager, complete the following post-installation
procedures.
Procedure
1. Enable the NMSAP backup program:
l On an SAP HANA server, perform either of the following tasks:
n Copy the hdbbackint program file from the default NetWorker binary
installation directory (for example, /usr/sbin) or the /
relocation_path/sbin installation directory (Linux) to
the /usr/sap/SID/SYS/global/hdb/opt directory.
Note
If you installed NMSAP in a nondefault directory, then specify the path to

the sbin directory.
n Create a symbolic link that points from /usr/sap/SID/SYS/
global/hdb/opt/hdbbackint to the actual hdbbackint program
file.
Note
Create the opt subdirectory manually if it does not exist. SAP HANA
requires the hdbbackint program to be accessible from
the /usr/sap/SID/SYS/global/hdb/opt directory.
Ensure that the SIDadm operating system user has executable permissions
on the hdbbackint file, where SID is the system ID of the SAP HANA
system.
l On an SAP Oracle server, perform one of the following tasks:

n Copy the backint program from the /usr/sbin directory (UNIX or
Linux) or the NetWorker_install_directory\nsr\bin directory
(Windows) to the directory where the SAP BR*Tools reside.
n Create a symbolic link that points from where the SAP BR*Tools reside
to /usr/sbin/backint (UNIX or Linux only).
n For BR*Tools 7.10 or later, set util_path=full path to directory containing
backint in the BR*Tools configuration file, initDBSID.sap.
2. If you are installing NMSAP for the first time on the host, register and enable
NMSAP to work with the NetWorker software.
The NetWorker Licensing Guide describes licensing and enabling of software.
If you are updating from a previous NMSAP release, you do not need to
reenable the software.
3. If you perform SAP split-mirror backup operations on an SAP Oracle server,

install and enable the required replication management software.
Install NMSAP on both the production host and the mount (data mover) host.
Refer to the replication management software documentation for additional
details.
Road map to post-installation procedures 21

Getting Started
4. Ensure that the automatic wizard registration succeeded:

a. Log in as the root user (UNIX or Linux) or system administrator (Windows).
b. At a new command prompt, type the appropriate command:
l On UNIX or Linux, type the following command:
nsradmin -p nsrexecd
l On Windows, type the following command:
nsradmin.exe -p nsrexecd
c. At the nsradmin> prompt, type the following command:
print type: NSR remote agent
Check that the command output includes the correct values for "backup
type" (database or application type that you want to protect) and "product
version" (version of NMSAP that you installed). You can run the exit
command to return to the original console.
If the command output is missing or does not contain the correct values,
then the NetWorker Remote Exec service (the nsrexecd or
nsrexecd.exe program) was not running during the NMSAP installation.
Perform one of the following corrective actions:
l Start the NetWorker Remote Exec service, and then reinstall NMSAP.
l Register the wizard manually by typing the appropriate command from
the following table.
Note
To unregister the wizard manually, use the command from the table but
replace the -i option with -u.
Table 6 Command to register the wizard
Operating system Wizard registration command

UNIX or Linux For SAP HANA: nsrhanara -i
For SAP Oracle: nsrsapra -i
Microsoft Windows For SAP Oracle: nsrsapra.exe -i
5. If you cannot access the NMSAP man pages (UNIX or Linux only) with the man
command, modify the MANPATH environment variable to include the pathname
of the directory that contains the NMSAP man pages.
The NMSAP man pages are located in the same directory as NetWorker client
man pages. For example, if the man pages are located in the default directory,
ensure that MANPATH includes /usr/share/man.

Getting Started
6. Optionally, register the NMSAP product information with the SAP System
Landscape Directory (SLD). Registering NMSAP product information with the
SAP SLD repository (optional) on page 23 provides details.
7. On UNIX or Linux, to ensure the success of backups and restores, check that
the /nsr/applogs directory and its subdirectories have the 01777
permissions.
The NMSAP installation sets the permissions to 01777 for /nsr/applogs and
its subdirectories. These permissions are required for non-root database users
to create temporary files and logs during backups and restores. The sticky bit is
also set to ensure that the files can be removed only by the file owners. For
example, the permissions appear as follows:
drwxrwxrwt 2 root root 4096 Dec 22 12:17 /nsr/applogs
8. On Windows, to ensure the success of backups and restores, completed the

following tasks:
l Restart the database services.
l Close and reopen any command prompt window or console that will be used
to run backups or restores.
9. Configure the NMSAP software.

The NetWorker Module for SAP Administration Guide provides details.
Registering NMSAP product information with the SAP SLD repository

(optional)
As part of the NMSAP installation, SAP recommends that you register the NMSAP
product information for the installation with the SAP System Landscape Directory
(SLD).
Procedure
1. Locate the nwsldreg.xml file, and open the file in a text editor. Do not use a
word processor.
The NMSAP installation stores a copy of this file, which has been preconfigured
with the NMSAP information except for the computer hostname, in the
following location:
l On UNIX or Linux: /etc/nwsldreg.xml
l On Windows: NetWorker_install_directory\nsr\bin
\nwsldreg.xml
2. Change all occurrences of the word ComputerName to the hostname of the
computer on which you installed NMSAP, using the FQDN for the hostname.
3. Save the file.
4. Ensure that the SAP SLD server is running. The SAP documentation provides
details.
Registering NMSAP product information with the SAP SLD repository (optional) 23
Getting Started
5. Type the following sldreg command at the command line to send the edited
file to the SLD server:
sldreg -user username -pass password -host sld_server -port

http_port -file nwsldreg.xml
where:
l username and password are the login credentials on the SLD host.
l sld_server is the name of the SLD host.
l http_port is the port that is configured for HTTP connections on the SLD
host.
If you have configured the HTTP server to use HTTPS, add the option -
usehttps.
l nwsldreg.xml is the XML file to send to the SLD host.
The following sources provide more details:
l The sldreg command, run without options
l The SAP website

CHAPTER 2
UNIX and Linux Installation
l Installing NMSAP on AIX systems...................................................................... 26

l Installing NMSAP on HP-UX systems.................................................................27
l Installing NMSAP on Linux systems................................................................... 28
l Installing NMSAP on Solaris systems................................................................. 29
l Enabling the RMAN utility.................................................................................. 30
l Uninstalling NMSAP on UNIX and Linux systems................................................31
UNIX and Linux Installation 25

Installing NMSAP on AIX systems

Install NMSAP on an AIX system by running the installp command line interface
(CLI) program or the AIX System Management Interface Tool (SMIT), which is a
graphical user interface (GUI) program.
Procedure
1. Complete the initial steps in Installation road maps on page 17. Ensure that you
meet the following requirements:
l You are logged in as the root user.
l No backups or restores are running.
l The nsrexecd daemon is running. You can check the daemon status by
running the ps -ef | grep nsrexecd command.
l You are in the correct directory that contains the NMSAP installation files.
2. Run either the installp CLI program or the SMIT GUI program:
l To run the CLI program, type the following command:
installp -a -d /dir_pathname LGTOnmsap.rte
where /dir_pathname is the complete pathname of the correct directory

that contains the installation software as described in Accessing the NMSAP
software on page 15.
To verify that the installation succeeded, type the following command:
lslpp -L all | grep -i lgtonmsap
If the lslpp command output includes LGTOnmsap.rte, the installation

was successful.
l To run the SMIT GUI program, perform the following steps:
a. Type the following command:
smitty install_latest
b. In the Entry Field, type the location of the NMSAP installation software
as the complete pathname of the directory that is described in Accessing
the NMSAP software on page 15.
c. Select the option SOFTWARE to install.
d. Type yes in response to the following prompts:
Accept new license agreements?

Preview new license agreements?
e. To display the list of the NMSAP software packages, select F4=List.
f. To install the NMSAP software, select LGTOnmsap.rte.
g. Set the Preview Only option to No.
h. Select Install and Update Software.

i. To begin the installation, press Enter.

3. If you use the RMAN utility for backup and restore operations, follow the steps
in Enabling the RMAN utility on page 30.
4. Return to the installation road map to perform any post-installation procedures.
As part of these procedures, ensure that the NMSAP automatic wizard
registration succeeded by using the following commands:
nsradmin> print type: NSR remote agent
Road map to post-installation procedures on page 21 provides complete details.
Installing NMSAP on HP-UX systems

Install NMSAP on an HP-UX system by using the swinstall command to run the
command line interface (CLI) or the graphical user interface (GUI) program.
Procedure
2. To run either the CLI or GUI program, type the swinstall command:
l To run the swinstall CLI program, type the following command:
swinstall -x mount_all_filesystems=false -s /dir_pathname/

LGTOnmsap.pkg NMSAP
where /dir_pathname is the complete pathname of the directory that

contains the software installation files as described in Accessing the NMSAP
l To run the swinstall GUI program, type the following command:
swinstall -x mount_all_filesystems=false -i -s /
dir_pathname/LGTOnmsap.pkg NMSAP

contains the software installation files as described in Accessing the NMSAP
Complete the installation steps in the GUI program:
a. From the Actions menu, select Install (analysis).
When the analysis is complete, a Ready with Warnings message
appears. The message displays as normal.
Installing NMSAP on HP-UX systems 27

b. To continue the installation, click OK.

The NMSAP installation on HP-UX stores informational messages including
installation errors in the /var/adm/sw/swagent.log file. If an error occurs
during the installation, check this file to obtain details about the error.
Installing NMSAP on Linux systems

Install NMSAP on a Linux system by running the rpm command. Install NMSAP in the
same directory as the NetWorker client software.
Procedure
2. To install NMSAP, type the required rpm command, for example:

l On Linux x64:
rpm -ivh lgtonmsap-19.1.0.0-1.x86_64.rpm
l On Linux Power PC 64-bit big-endian:
rpm -ivh lgtonmsap-19.1.0.0-1.ppc64.rpm
l On Linux Power PC 64-bit little-endian:
rpm -ivh lgtonmsap-19.1.0.0-1.ppc64le.rpm
3. To verify that the installation was successful, type the rpm -aq command:
rpm -aq | grep lgto

The command output must include the proper lines, for example:
lgtoclnt-19.1.0.0-1
lgtonmc-19.1.0.0-1
Installing NMSAP on Solaris systems

Install NMSAP on a Solaris system by running the pkgadd command.
Procedure
Note
If the Solaris system has Solaris zones (containers) and the NMSAP program is
to run on a sparse root zone, install NMSAP on the global zone and on each
required sparse root zone.
2. Type the required pkgadd command:
pkgadd -d /dir_pathname LGTOnmsap

contains the LGTOnmsap package.
3. When prompted to continue the installation, type y.

The system installs the software in the same directory as the NetWorker client
software.
Installing NMSAP on Solaris systems 29


Enabling the RMAN utility

If you want to use Oracle RMAN software for backup and restore operations on a
UNIX or Linux operating system, create a symbolic link to the NMSAP RMAN library
file.
Note
To enable NMSAP operations with RMAN, you do not need to install the NetWorker
Module for Databases and Applications (NMDA) software on the system.
Procedure
1. Log in as the $ORACLE_HOME owner. For example, type the following
command:
su ORACLE_HOME_owner
2. Create a symbolic link to the RMAN libnworasap.xx library file by using one
of the following options:
l If you installed NMSAP in the default directory, type the required commands
that are listed in the following table.
l If you installed NMSAP in a nondefault directory, perform one of the
following actions:
n Copy the libnworasap.xx library file to the default directory /usr/
lib, and type the required linking commands that are listed in the
following table.
n Without copying the libnworasap.xx library file to the default
directory /usr/lib, type the linking commands that are listed in the
following table to link the libnworasap.xx file that is located in the
nondefault installation directory /relocation_path/lib.
Table 7 Commands to link and unlink the RMAN library file
Operating Link or unlink Install: create symbolic link

system operation Uninstall: remove symbolic link
AIX Create link cd $ORACLE_HOME/lib
ln -s /usr/lib/libnworasap.a libobk.a
Remove link cd $ORACLE_HOME/lib

Table 7 Commands to link and unlink the RMAN library file (continued)
Operating Link or unlink Install: create symbolic link

system operation Uninstall: remove symbolic link
rm libobk.a
HP Itanium Create link cd $ORACLE_HOME/lib
ln -s /usr/lib/libnworasap.so libobk.so
rm libobk.so
HP PA-RISC Create link cd $ORACLE_HOME/lib
ln -s /usr/lib/libnworasap.sl libobk.sl
rm libobk.sl
Linux x64 Create link cd $ORACLE_HOME/lib
If not relocated:
ln -s /usr/lib/libnworasap.so libobk.so
If relocated:
ln -s /relocation_path/lib/libnworasap.so
libobk.so
rm libobk.so
Solaris AMD Create link cd $ORACLE_HOME/lib
Solaris SPARC ln -s /usr/lib/libnworasap.so libobk.so
rm libobk.so
Uninstalling NMSAP on UNIX and Linux systems

Before you uninstall NMSAP, save a copy of the parameter file template, /etc/
init.utl, and configuration file template, /etc/nsrsapsv.cfg, supplied with
NMSAP. The uninstall of NMSAP deletes these template files and any settings you
made in the files.
You uninstall NMSAP on a UNIX or Linux system by removing any RMAN symbolic link,
removing the hdbbackint or backint program, and by using the required uninstall
procedure for the operating system.
Uninstalling NMSAP on UNIX and Linux systems 31

Note
If you uninstall NMSAP in a cluster or multinode environment, perform the uninstall

procedure on each required node.
Procedure
1. Ensure that no backups or restores are running.
2. Ensure that the NetWorker Remote Exec daemon, nsrexecd, is running.
Note
If the NetWorker Remote Exec daemon is not running during the uninstallation,
the NMSAP wizard information (not the binary) is left on the local host.
3. If you enabled the RMAN feature, remove the symbolic link for the library file.
Enabling the RMAN utility on page 30 provides details.
4. Log in as the root user on the NMSAP host.
5. Remove the required program file or symbolic link:
l On an SAP HANA server, remove the hdbbackint program file or symbolic
link from the /usr/sap/SID/SYS/global/hdb/opt directory.
l On an SAP Oracle server, remove the backint program file or symbolic link
from the directory where the SAP BR*Tools reside, for
example, /usr/sap/SID/SYS/exe/run.
6. Uninstall NMSAP by using the required procedure for the operating system as
follows.
Note
You do not need to shut down a database to uninstall NMSAP.
Uninstalling NMSAP on AIX

Uninstall NMSAP on an AIX system by running the installp command or the SMIT
GUI program.
Procedure
1. Ensure that you have completed the steps in Uninstalling NMSAP on UNIX and
Linux systems on page 31 for the initial part of the uninstall procedure.
2. To uninstall NMSAP, use one of the following methods:
l Use the CLI program by typing the following command:
installp -u LGTOnmsap.rte
l Use the SMIT GUI program:

a. Type the following smitty command:
smitty remove
b. To display a list of the installed software packages, select F4=List.

c. Select the package to uninstall:
LGTOnmsap.rte
d. Set the PREVIEW Only option to No.

e. To uninstall NMSAP, press Enter.
f. Exit the SMIT program.
Uninstalling NMSAP on HP-UX

Uninstall NMSAP on an HP-UX system by using the swinstall command to run the
command line interface (CLI) or the graphical user interface (GUI) program.
Procedure
2. To uninstall NMSAP, use one of the following methods:
l Use the CLI program by typing the following command:
swremove NMSAP
l Use the swremove GUI program:

a. Type the following swremove command:
swremove -i NMSAP
b. Select Actions > Remove (analysis).

c. To complete the uninstall when the system analysis is complete, click OK.
d. To confirm the uninstall, click Yes.
Uninstalling NMSAP on Linux

Uninstall NMSAP on a Linux system by running the rpm command.
Procedure
2. Complete the required uninstall procedure on Linux:
l To uninstall NMSAP only, type the following command:
rpm -e lgtonmsap
Note
You must uninstall the NetWorker client software after NMSAP.

l To uninstall both NMSAP and the NetWorker client, type the following
command:
rpm -e lgtonmsap lgtoxtdclnt lgtoclnt
Uninstalling NMSAP on HP-UX 33

Uninstalling NMSAP on Solaris

Uninstall NMSAP on a Solaris system by running the pkgrm command.
Procedure
Note
To uninstall NMSAP on Solaris zones, first uninstall NMSAP on the global zone,
and then uninstall NMSAP on each required sparse root zone.
2. Type the following command:
pkgrm LGTOnmsap
3. When prompted, type y.

The software is uninstalled from the directory that contains the NetWorker
client software.

CHAPTER 3
Microsoft Windows Installation
l Installing NMSAP on Microsoft Windows...........................................................36

l Repairing the installation on Microsoft Windows................................................38
l Uninstalling NMSAP on Microsoft Windows.......................................................38
Microsoft Windows Installation 35

Installing NMSAP on Microsoft Windows

Install NMSAP on a Windows system by running the NMSAP Setup program,
win_x64\networkr\NMSAP.exe.
Procedure
l You are logged in as an administrator.
l The nsrexecd.exe service is running. You can check the service status by
running either Component Services or Task Manager.
2. Install NMSAP by using one of the following methods:

l Setup program method with installation wizard:
a. Run the NMSAP Setup program, win_x64\networkr\NMSAP.exe,
and follow the instructions in the installation wizard.
By default, the NMSAP Setup program installs the NMSAP program files
in the same directory as the NetWorker client program files,
NetWorker_install_directory\bin.
Note
If the NMSAP Setup program detects no NetWorker client program files,

the program displays an error message and exits without installing
NMSAP.
b. To install the RMAN component, perform the required task:
Note
Only install the RMAN component on a host that does not use NetWorker
Module for Databases and Applications (NMDA) to protect data.
n For a new installation, select Install the Oracle RMAN component on

the Oracle RMAN support screen.
n For an update installation, select the NMSAP Oracle RMAN feature
on the Custom Setup screen.
c. To exit the Setup program, click Finish.
When the installation completes, a message appears about how to start
the backup configuration wizard. The NetWorker Module for SAP
Administration Guide describes the wizard.
l Silent installation method:
Run the NMSAP.exe command with the appropriate command options:
NMSAP.exe <installation_options>
where <installation_options> includes the following options:

n /s /q suppresses all the UI output.

n /passive displays the progress bar only during the installation.
n /repair runs a repair or (if the software is not installed) an installation.
n /l <pathname> specifies the log file pathname. Enclose <pathname> in
double quotes if it includes a space. The default directory for the log file
is C:\users\username\AppData\Local\temp.
n EnableRMAN=1 installs the RMAN component during the installation.
This option sets the EnableRMAN parameter to 1. The default value of
the parameter is 0.
Note
Only install the RMAN component on a host that does not use NMDA to
protect data.
For example, the following command performs a silent NMSAP installation

that installs the RMAN component and logs messages in the C:\Program
Files\EMC NetWorker\nsr\logs\nmsap_installation.log file:
NMSAP.exe /s /q /l "C:\Program Files\EMC NetWorker\nsr\logs

\nmsap_installation.log" EnableRMAN=1
3. Verify that the system Path environment variable includes the NetWorker client
installation directory. For example:
a. Browse to Control Panel > System > Advanced System Settings.
b. On the Advanced tab, click Environment Variables.
c. In the System Variables section, verify the Path variable. If required, add
the NetWorker client installation directory.
Note
The NetWorker client directory pathname can include spaces. There cannot be
spaces before or after the pathname.
4. If you installed NetWorker software for the first time or changed the system
Path variable, restart the Windows system and verify that any required
database instances and services were restarted.
nsradmin.exe -p nsrexecd
Installing NMSAP on Microsoft Windows 37

Repairing the installation on Microsoft Windows

To repair an NMSAP installation on a Microsoft Windows system, complete the
following steps.
Procedure
1. Log in as the Windows system local administrator user on the NMSAP host.
3. Go to the directory that contains the NMSAP installation files as described in
Accessing the NMSAP software on page 15.
4. Run the win_x64\networkr\NMSAP.exe program.
5. In the Welcome window, click Next.
6. In the Program Maintenance dialog box, select Repair, and then click Next.
7. To begin the installation, in the Ready to Repair the Program dialog box, click
Install. The Setup program reinstalls the NMSAP files as required.
8. To exit the wizard, in the Installation Wizard Completed dialog box, click
Finish.
The Installation Wizard Completed dialog box displays a message about how
to start the NetWorker Client Configuration Wizard. The NetWorker Module for
SAP Version 19.1 Administration Guide describes the configuration wizard.
9. If you changed the system Path variable, restart the Windows system, and then
verify that any required database instances and services are restarted.
Uninstalling NMSAP on Microsoft Windows

Before you uninstall NMSAP, save a copy of the parameter file template,
NetWorker_install_directory\nsr\bin\init.utl, and configuration file
template, NetWorker_install_directory\nsr\bin\insrsapsv.cfg,
supplied with NMSAP. The uninstall of NMSAP deletes these template files and any
settings you made in the files.
Uninstall NMSAP on a Windows system by removing the backint.exe program and
by using the Setup program method or Windows Control Panel method to uninstall the
NMSAP software.
Note
If you uninstall NMSAP in a cluster, then perform the uninstall procedure on each node
of the cluster that contains NMSAP.
Procedure
1. Log in as the Windows system local administrator user on the NMSAP host.
Note
You do not need to shut down a database to uninstall NMSAP.

3. Ensure that the NetWorker Remote Exec service, nsrexecd.exe, is running.
Note
If the NetWorker Remote Exec service is not running during the uninstallation,
the NMSAP wizard information (not the binary) is left on the local host.
4. Remove the backint.exe program file from the folder where the SAP
BR*Tools reside.
5. Uninstall NMSAP by using one of the following methods:
l Setup program method with installation wizard:
a. Go to the directory that contains the NMSAP installation files as
described in Accessing the NMSAP software on page 15, and then run
the win_x64\networkr\NMSAP.exe program.
b. In the Program Maintenance window, select Remove, and then click
Next.
c. In the Remove the Program window, click Remove.
l Silent uninstallation method:
Run the NMSAP.exe command with the appropriate command options:
NMSAP.exe /uninstall <uninstallation_options>
where <uninstallation_options> includes the following options:

n /s /q suppresses all the UI output.
n /l <pathname> specifies the log file pathname. Enclose <pathname> in
double quotes if it includes a space. The default directory for the log file
is C:\users\username\AppData\Local\temp.
For example, the following command performs a silent NMSAP uninstallation
that logs messages in the C:\Program Files\EMC NetWorker\nsr
\logs\nmsap_uninstallation.log file:
NMSAP.exe /uninstall /s /q /l "C:\Program Files\EMC

NetWorker\nsr\logs\nmsap_uninstallation.log"
l Windows Control Panel method:

a. In the Windows Control Panel window, select either Add or Remove
Programs or Programs and Features, depending on the Microsoft
Windows version.
b. In the Add or Remove Programs window, select NetWorker Module for
SAP and click Remove.
Uninstalling NMSAP on Microsoft Windows 39


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Dell EMC NetWorker Module for SAP

Published May 2019

2 NetWorker Module for SAP 19.1 Installation Guide

Chapter 1 Getting Started 11

Chapter 2 UNIX and Linux Installation 25

Chapter 3 Microsoft Windows Installation 35

NetWorker Module for SAP 19.1 Installation Guide 3

4 NetWorker Module for SAP 19.1 Installation Guide

NetWorker Module for SAP 19.1 Installation Guide 5

6 NetWorker Module for SAP 19.1 Installation Guide

As part of an effort to improve product lines, periodic revisions of software and

Table 1 Revision history

Revision Date Description

Identifies content that warns of potential business or data loss.

NetWorker Module for SAP 19.1 Installation Guide 7

Contains information that is incidental, but not essential, to the topic.

Table 2 Style conventions

Monospace italic Used for variables.

[] Square brackets enclose optional values.

| Vertical line indicates alternate selections. The vertical line means or

{} Braces enclose content that the user must specify, such as x, y, or z.

... Ellipses indicate non-essential information that is omitted from the

8 NetWorker Module for SAP 19.1 Installation Guide

To search the Knowledgebase:

To review an open service request:

NetWorker Module for SAP 19.1 Installation Guide 9

10 NetWorker Module for SAP 19.1 Installation Guide

This chapter includes the following topics:

Table 3 Typical hosts and software in the NMSAP environment

Host Required software

NetWorker storage node l NetWorker base client

NetWorker Management Console (NMC) l NetWorker base client

Each SAP server (NMSAP host) l SAP database server

12 NetWorker Module for SAP 19.1 Installation Guide

Review the following software descriptions to plan the installation requirements.

NetWorker server software

NMC server software

NetWorker Authentication Service

NetWorker storage node software

NetWorker client software

NetWorker server software 13

SAP BR*Tools software

14 NetWorker Module for SAP 19.1 Installation Guide

SAP host agent software

Without an enabler code, you can only evaluate the software.

The NetWorker Licensing Guide describes licensing.

Accessing the NMSAP software

SAP host agent software 15

Accessing NMSAP from the DVD media

mount /dev/DVD_drive_name /mount_point

l On Windows, select the DVD drive in Windows Explorer.

Table 4 Access the directory that contains the NMSAP software

Operating system Software directory

HP Itanium (64-bit) /mount_point/sap/hpux11_ia64

HP PA-RISC (64-bit) /mount_point/sap/hpux11_64

Linux x64 (64-bit) /mount_point/sap/linux_x86_64

Linux Power PC (64-bit big- /mount_point/sap/linuxppc64_64

Linux Power PC (64-bit little- /mount_point/sap/linuxppc64le_64

Solaris SPARC (64-bit) /mount_point/volume_label/sap/solaris_64

Solaris AMD (64-bit) /mount_point/volume_label/sap/solaris_amd64

Windows x64 (64-bit) DVD_drive_letter:\sap\win_x64

Accessing NMSAP from the website

16 NetWorker Module for SAP 19.1 Installation Guide