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CAREER SUMMARY
Over 7 years of experience in Software Quality Assurance as a QA Analyst. Well expert in both areas of manual and
automation testing (QTP) within Agile (Scrum) Methodology and Non-Agile (Waterfall and V-Model) development
environments. Expertise includes vast knowledge of SDLC (Software Development Life Cycle) and STLC
(Software Testing Life Cycle) Process, writing Test Plan, Test case, executing test case, defect tracking. Worked on
Client/Server and Web based applications. Currently seeking a Quality Assurance Analyst position to utilize my
skills.
STRENGTH
Experience in Financial, Banking, Health Care, Life Insurance and Mortgage Domain.
Expert in QA Processes, SDLC and STLC over 6 years career leading appropriate testing and delivery of
quality software, products, systems, and applications to meet business, market and customer needs.
Exhibited leadership quality; acted as Test Lead to create a team environment where all team members
have the opportunity to add value at 100% of their potential.
Proficient in understanding requirements, design specifications, and testing strategy to: perform risk
analysis, establish testing priorities, review testing strategy and use case, validate requirements, develop
test scenarios, write Test Plan and test cases, create RTM (Requirement Traceability Matrix) within Agile
(Scrum) Methodology and Non-Agile (Waterfall and V-model) development environments.
Deciphered Business and Technical requirements and translated them into test plan and test case.
Substantial experience in writing Test Plans, writing and executing Test Cases and Test Scripts for both
QTP and Manual testing and working with overall team to meet project goals.
Proficient in different phases of testing: Sanity, Security, Functional, Integration, System, Regression,
Black Box, UI, Retest, Accessibility, Monkey and User Acceptance, Gray box Testing.
Experienced in working several automated testing tools with emphasis on HP/Mercury Suite Quality
Center, QTP (Quick Test Professional).
Ability to work in Quality Center for maintaining the Test Cases, Test Execution, Defect Management,
and Bug reporting; excellent technical documentation and reporting skills.
Hands on experience creating automation test scripts to improve test coverage and reduce need for manual
repetitive testing. Test case automation framework experiences include Functional Decomposition, Key
word driven, Data driven, Linear and Hybrid framework.
Expertise in writing SQL Queries, and SQL Stored Procedure, Function, and Triggers to test effectively
Back-end/Database Testing.
Extensive experience in creating test data in various formats (.xml, .txt, .csv)
Competency with web application architecture and technologies, including multi-platform/browser support.
Knowledgeable in cross browser functional testing and browser plug-ins (Flash).
Experience using virtualization products such as VMware Workstation and Oracle Virtual Box
Proficient supporting Test Cycles, Compiling Test Status Reports, participating in Defect Status meetings,
Project Status meetings, interacting with Project Managers, Operations Teams and Engineers; consistently
identified as the critical player for project success.
Strength in guiding the design and execution of automated and manual testing strategies to identify risks
and issues, design effective mitigation solution, and enhance the on-time delivery of quality systems.
Provided ideas to improve the testing efforts within the organization, recognized as a creative thinker by
team members and senior management.
Clear and concise verbal, written and interpersonal communication skills.
KEY SKILLS: Well versed in Software QA concepts, practices and tools (SDLC, STLC, Bug Life Cycle)
Testing Tools: HP Quick Test Pro(QTP), HP Quality Center, Toad
Operating Systems: UNIX, Linux, Windows server 2k8 /2k3/ Windows 7/ XP / Vista
Test management Tools: Test Director, HP Quality Center, Bugzilla, Jira, Test Manager
SDLC: Agile (Scrum), Waterfall, V-Model and STLC
Databases: Oracle, SQL server, ETL
Web Technologies: HTML, DHTML, XML, XSL, JavaScript
MS Office: Microsoft Office Suite 2012, 2010, 2007
Languages: Visual Basic, SQL, Java,.Net, Ruby, Python, J2EE
Other: Web based Application, Windows, Client Server, Mainframe, Soap UI
PROFESSIONAL EXPERIENCE:
QA Analyst/QA Lead Blue Cross Blue Shield, Richardson TX Sep 2013-Present
Health Care Industry
Performed as Software Quality Assurance Test Lead, assisted in designing and ensuring overall integrity of
the testing strategy. Earned reputation for meeting demanding deadlines and delivering critical solutions on
various levels of Quality Assurance stage
Expertise in Test Project Management- test estimation, creating and managing issue log, planning,
scheduling, execution and Defect tracking.
Experience as a Business Analyst (BA) for requirement specifications gathering and documentation.
Analyzed business requirements for testability. Identified requirement defects, issues or conflicts. Raised
key issues, risks, define mitigating action and lead issue resolution.
Managed and worked on multiple projects simultaneously of large size and complexity in Agile (Scrum)
and Waterfall Methodology with on-shore and off-shore team.
Performed Security, Usability, Smoke, Functional, Accessibility, Integration, Regression, UAT and
End to End testing to verify the functionality with the new codes introduced for modification and/or
enhancement for application written in Java, Ruby, Python.
Developed Test plans, Test cases and Test scripts as well as evaluated test results to determine compliance
with the requirements.
Performed back-end and database testing using SQL queries.
Extensive working experience with mainframe application.
Used Quality Center to organize and manage all phases of the software testing process, including planning
tests, executing tests, and tracking defects.
Performed Mobile testing in Android and iOS (iPhone and iPad).
Reviewed and approved manual and automated Test Cases and test scenarios in adherence to defined
methodology. Lead discussions and initiatives in process improvement for the group.
Created and performed maintenance of object repository using QTP.
Worked closely with Team leads in planning, scheduling, developing, and executing tests.
Implement improvements to current system testing processes.
Provided leadership and mentoring to coworkers including new team members with meetings and
workshops. Recognized for creating a friendly team environment to achieve project goals.
Worked with project managers, information architects, designers, and developers to define use cases and
business requirements.
Communicated project status with various levels of management. Provided resource and test effort
estimation to all level of management.
Created and executed test cases and validated the results against a set of formal requirements.
Reviewed System, Regression, and Integration testing test cases for team member.
Managed requirements, test Plan, test lab, and defects using Quality Center.
Analyzed and maintained requirements, and created Traceability between Requirements and Test Cases
using RTM (Requirement Traceability Matrix).
Performed Peer Review for any defect found. Participated in Inspection and walkthrough meeting.
Environment: Windows 2K8, Quality Center 10, ALM 11, Mainframe Application, Ruby, Java, Lotus Notes, Deal
Interactive, SQL, VMWARE, UNIX, Snagit, Quick Test Professional, J2EE, VMware.
EDUCATION:
Bachelor of Arts- 2007 City College, NY
Relevant Courses: Html, VB Scripting, Management and Accounting