FLIGHT DELAYS, THE CAUSES AND TO PREVENT IT” SECOND SLIDE: “IN OUR GROUP WE ARE *PERKENALIN NAMA NAMA SENDIRI’’ THIRD SLIDE: “flight delay is a phenomena that occur on flight business where a flight take off or landing longer than the scheduled time/longer than its supposed to, it can be caused by multiple reasons, it can be from internal or external” Fourth slide: “ the first causes of flight delay are from external reasons some of its are: -air traffic jam/congestion at airport for plane to land or take off -bad weather or inclement weather -natural disaster -ATC instructions -problems at airport” Fifth slide: The second causes are from internal and some of its are: -passenger loading to plane -waiting for cargo -longer maintenances -waiting for crew -Mismanagement between the crews Sixth slide: “the consequences by these delays are quite vary like: -losing some trusts by the passenger/customer -loss of time -more cost by the airline -putting a shame to the airline -congestion whether its from airplane wanting to park on apron or passenger waiting for a long time at boarding lounge Seventh slide: “now we’re about to discuss the solution that can be solve by both parties, the first are from passenger, passenger can avoid this phenomena by: -pick the right airline of choice -buy holiday tickets at low peak seasons to avoid high air traffic -when the delay is too long, ask the airline staff to give a compensation to make up for the loss time Eighth slide: “for the airline the way they can prevent this sticky situation are: -giving a compenstation to passenger who involve in the delays -shortening the time maintenance process at apron -tighten the quality of airline staff -be prepared at high peak seasons Ninth slide: “in conclusion, flifgt delays is a situation where both parties must endure during the process, flight delays will still remain the part of this business and it cannot be erase but what we can do is trying minimize those delays for not to appear often and it can be minimize by both parties if they try it Tenth slide: “thank you for listening our presentation, hope it can make you understand about this situation” NAAM: DINI RIZKY IPAN DELFI