RICCAMS (Rock India Courier &

Title Of Cargo Agency Management System)

Project

System Development of “Global India

Courier & Cargo Logistics Pvt. Ltd”

Submitted By:
NAME:
BCA 5th Semester
ENROLLMENT NO.:
ADDRESS:-
E-MAIL:

1
 Table of Contents

GUIDE BIODATA 3-6

INTRODUCTION 7

OBJECTIVE 8

DEMERITS OF EXISTING SYSTEM 9

MERITS OF PROPOSED SYSTEM 10

PROJECT CATEGORY 11

MODULES 12-16

DATA FLOW DIAGRAM 17-39

E-R DIAGRAM 40

DATA TABLES 41-46

TOOLSANDPLATFORM 47

FUTURE SCOPE 48

2
 GUIDE-BIODATA
NAVEEN SARVANG

Contact No.: +91- 8287261966

e-mail: naveensarvang@gmail.com

Professional Resume

 An effective developer with exceptional technical skills and hands on

experience in software development, system designing and desktop
programming. Technically sound in java(core java, advance java) and
oracle.

Core Competencies

Software Development Web Designing Database

Core java Advance java Oracle

HTML XML SQL

CSS JavaScript Oracle & Oracle

Professional Experience

Employer: Dip Software Tech.Pvt Ltd Nov 2010-march 2013

Designation: Java Developer

Roles and Responsibilities:

 Responsible for planning, processing and performing all jobs in an efficient manner with no
assistance from the supervisor
 Working closely with upper management in software development
 Design and develop programming systems making specific determinations about system
performance
 Responding promptly and professionally to bug reports
 Review and repair legacy code
 Expected to conduct system analysis and development, with limited support from professional
EMPLOYEE, to keep our systems current with changing technologies

3
  Analyze, design, coordinate and supervise the development of software systems to form a
basis for the solution of information processing problems
 Analyze system specifications and translate system requirements to task specifications for
junior programmers.
 Responsible for analysis of current programs including performance, diagnosis and
troubleshooting of problem programs, and designing solutions to problematic programming
 Responsible for developing new programs and proofing the program to develop needed
changes to assure production of a quality product.
 Evaluate trainees to determine progress and training effectiveness.
 Design training curriculum and modifications to enhance effectiveness.

PROJECT: CCHS June 2012-Nov 2012

Designation: Sr. Java Developer

Roles and Responsibilities:

 Worked for planning, processing and performing all jobs in an efficient manner with no
assistance from the supervisor
 Working closely with upper management in software development
 Design and develop programming systems making specific determinations about system
performance
 Responding promptly and professionally to bug reports
 Responsible for analysis of current programs including performance, diagnosis and
troubleshooting of problem programs, and designing solutions to problematic programming
 Responsible for developing new programs and proofing the program to develop needed
changes to assure production of a quality product.
 Evaluate trainees to determine progress and training effectiveness.
 Expected to conduct system analysis and development, with limited support from professional
EMPLOYEE, to keep our systems current with changing technologies


Design training curriculum and modifications to enhance effectiveness

PROJECT: system-denn June 2011-Nov 2012

Designation: Sr. Java Developer

Roles and Responsibilities:

 Worked for planning, processing and performing all jobs in an efficient manner with no
assistance from the supervisor
 Working closely with upper management in software development
 Design and develop programming systems making specific determinations about system
performance
 Responding promptly and professionally to bug reports
 Responsible for analysis of current programs including performance, diagnosis and
troubleshooting of problem programs, and designing solutions to problematic programming
 Responsible for developing new programs and proofing the program to develop needed
changes to assure production of a quality product.
 Evaluate trainees to determine progress and training effectiveness.
 Expected to conduct system analysis and development, with limited support from professional
EMPLOYEE, to keep our systems current with changing technologies
Design training curriculum and modifications to enhance effectiveness

4
Undertaken pro

Taken Trainings on:

Core Java

 Introduction of java
 Syntax, data types, Statements, loops and arrays
 Oops concept, Classes & Objects
 Static classes, abstract classes
 Constructor chaining & overloading & overriding
 Interfaces, Exceptional Handling, Multithreading
 Desktop based Applications creation by Swing & Awt
 Window Forms and Controls
 Inheritance, Encapsulation, Abstraction
 Socket Programming
 File Handling
 JDBC

Advance java

 Reflection
 Collection & Generics
 Servlet , JSP
 EJB
 Html, Css

Oracle

 Select Statement
 Data manipulation language
 Data Definition Language
 Data Control Language

TECHNICAL KNOWLEDGE

 Platform - .JDK 1.5 & 1.7

 Programming languages – C,C++,JAVA
 Technologies – AWT,SWING,SERVLET,JSP
 Designing - Html, Css, XML
 Database : Sqlserver 2008, Microsoft Access, Oracle XE

Projects

 Remainder.
 Test conducting system

5
  Zaahar heating and cooling solutions
 Live System of Denn Technologies (www.denntech.com)

Achievements
 Zonal & State Level Presentation of a project “Harvesting of Rain water”
 Active participant in solo & Group dance competition in college fest
 Second price in 100 meters sprint run in college

Qualification

 B.TECH (C.S.E) MDU ROHTAK

70%
 HIGHER SECONDARY C.B.S.E
65%
 MATRICULATION C.B.S.E
80%

Personal Details
Date of Birth : 26-01-1991 References: On Request
Gender: Male
Languages Known : English and Hindi Father Occupation: Business

DECLARATION
I undersigned, certify that to the best of my knowledge and belief these data correctly describe me,
my experiences. I understand that any willful misstatement described herein may lead to
disqualification of dismissal.

Date: (NAVEEN SARVANG)

6
Title of Project: -RICCAMS (Rock India Courier & Cargo Agency
Management System)

Introduction:-
The “Rock India Courier & Cargo Agency Pvt. Ltd” was established in
year 2010. It is the premier company in the courier and cargo sector in
India. It delivers status and notification system is being developed for the
need of company running simultaneously courier & cargo service this is
specially meant their frontline user service information. This is one of the
best efforts by us to prove that how courier can be helpful in service
industry where inquiries are always in queue. From our born we provide
highly reliable parcel and express services as well as value-added customer-
specific total transport solutions. The company provides a professional
courier services to their businesses partners which are designed to be cost
effective. With excellent customer service, Customers can count on us to
deliver best performance on their behalf. We always provide our services
with our some very much professional employees. They know how much
valuable your documents or parcels’ are.

At present, we are offering domestic and international services to our

corporate clients. We also deal in services of documents as well as parcels
and offer customized services in commodities like chemicals, bulk medicine,
liquid and machine components. We have various type of packing such as
inner pack, outer pack, combination pack, single packing as per the
international standards.

We also offer our reliable services to diverse industrial sectors, especially in

the corporate sectors. We are proud to mention that we are serving some of
the most renowned firms and have tie-up with many clients as well as
companies.

Our Mission: - Customer satisfactions are our best asset & headache, so it
will be make us active and serious and will secure our success. We will stay
by our theme make us pride in what we do. This will ensure to maintain a
work environment where people enjoy coming to work and make him proud
with fast express

Our Vision:-“To be recognized and professional as one of the leading courier

company in the world by providing responsive, efficient, reliable and high
quality services to our valuable clients.”

7
Objectives:
The objective of the project” Rock India Courier & Cargo Logistic
Management System” is to develop a system to deal with the clients and
courier and Agency management. Tracking and status of the courier will be
easily maintained by the system. Queries among the officers regarding
handling etc., user complaints are registered to help us get to better
feedback for our failures as a hospitable interface.

The major objectives of this project are as follows:

 Providing an interactive interface for the user query for status of the
packets booked using the .net technology.
 All interface has lot to do when proper interaction and attraction is
necessary.
 Helping the user to search booked packet and parcel as well as status
of it.
 It should provide better tracking of the booked parcels.

updating of packet and parcels status through intermediate and end office
regarding truck no, status, reloading of cargo from one truck to other truck
etc. It Provides secured Environment for secure data access whatever
necessary. Retrieval of data from database using easy buttons links and
interfaces in a very fast and efficient manner. updating of all type of data is
available here.

User Satisfaction:

Our goal as a successful company in the field of courier and Agency is

focused towards satisfaction of system user .With the confidence of quality
services, we can obtain a wide base of clients and individuals in the
Advertise. Apart from the quality of fast shipment, we have always given
importance to timeliness in our processing, cost effectiveness in our courier
shipment transparency in our dealings. We also ascertain open line of
communications with our clients at all levels to ensure that they are left
fully contented. This has helped us in attaining a trustworthy and satisfied
client base across the country.

We want to provide better courier services with the help of computerized

system, own company System, we provide a better client service. The main
motive of the system design to provide the solution of client management,
shipment management, and courier & Agency booking management,
generate reports, graphs based one client analysis, employee analysis and
Advertise analysis etc.

8
Demerits of existing system
 The main demerit of existing system is that the customer faces to

check the details shipment or parcel.

 Client can’t check the shipment charge according to their belongings

quickly.

 Company is facing the problem in maintaining the security system in

a courier and Agency management.

 It doesn’t provide customer support.

 Company is facing the problem in doing the transaction. Client

transaction detail is also not easily accessed.

 Company and client both are not able to check shipment or parcel

current status effectively.

 It is not possible to check for the details of the client at each time of

each time of courier booking.

 Company can’t maintain the attendance reports of its own employee.

 Company can’t be able to maintain the expenses.

 In Existing system, it is very difficult to promote yourself in all over

country.

9
Merits of proposed System:
 The system is flexible and additional feature can be added at any
moment of time.
 Effective web tools for courier tracking and shipment.
 System supports Robust Transaction.
 Company system will provide more information about our
company easily.
 Web site supports the storing of large database.
 System supports Fast retrieval of data from the database.
 Contents are easily searched and support multiple users at a time in
the system.
 System maintains Strong security features as it uses the built in
security framework of .net framework.
 3-Teir architecture is followed by system while in backend Database
Oracle.
 It is user friendly, because there are some features like buttons, most
of the work can be done by using mouse except entering data.
 In this system, there are new advance thinks of courier and cargo
Agency. So it will not be outdated for the coming 10 to15 years.
 In this system there is no need to re-entering the whole database to
update and converted existing data.
 On a single click of button user get reports and graphs. And user can
access all things easily.
 Able to store the data in centralized server and access through the
network.
 If the company wants develop an intranet then using. Net technology
its customers and Employees can access the database using the
simple software system called web browser.

10
Project Category: -Internet
technologies and RDBMS Category
The undergoing project falls under Internet technologies &RDBMS (Relational Database
Management System) category. Since the project is mainly responsible for creation of
the system with the database at backend. As we know that, the Internet is huge client
server architecture. The client is the web browser; it is requesting a web based data, a
file, or whatever, from some computer somewhere – anywhere –in the world. The
server is that computer that holds the information you want.

The Oracle includes following features:-

 Queries

 Constraints

 Procedures

 Triggers

 Batch Implementation

 Functions

 Cursors

 Stored Procedures

11
Modules:
The project is based on the courier& cargo delivery status and
notification system. There are total 10 modules:

 Registration system

 Cargo and Courier tracking system

 Delivery status notification system

 Courier booking management system

 User query handling system

 Stock management system

 Employee management system

 Client management system

 Advertisement management system

 Expense management system

12
Modules Description:
1. Registration System:
The Registration management system is maintained for the security of the
system. In this system only authorized person can access the data. The
authorized person (user) can change the password. In this management
system user have the facility to change the password. In the case if the user
forgets his/her password, the user can retrieve password from the forget
password form. The manager can set some question and answer & the data
will be in encrypted form.

Forms:-
 User sign-up form
 User forget password
 User details editing form
 User policy view form
 User sign-in form

Reports:-
 Weekly User signed-up report
 User monthly editing detail
 User monthly policy view report
 User last sign in report

2. Cargo and Courier tracking system:

In this system firstly user will sign-in in the system and will be making the
user account. After this process user can find the tracking dialog box where
user can enter the certain digits of tracking number and they will access the
information of the current situation of shipment.

During the tracking process user can check all the process of the shipment
like when the shipment will be picked up from the hub, when the shipment
will be sent out from the user address and when the shipment will be
reached in the user address.

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Forms:-
 Distance calculator form
 Delivery record view form
 Time calculator form
 Delivered status view form
 Tracking history view form
 Tracking analysis form

Reports:-
 Monthly Delivery report
 Yearly Delivery report
 Time calculation report
 Distance calculation report
 Tracking history report

3. Delivery status notification system

This module deals with the delivery status whether the following courier has
been delivered to the destination or not, how much time it will take to reach
the destination. This module provides different Forms to deal with delivery
notification process. Forms of this module are categorized into two
categories (a) user view form (b) admin panel form. User view form deals
with user interaction while admin panel forms deal with the management of
the administrative activities. It has the following Forms:

Forms:-

 Delivered status notification view form

 In-process status notification view form
 Delivery status record manipulation form
 Delivery mechanism handling form

Reports:-

 Annually Delivered status notification report

 Detailed Delivered status notification report
 Detailed In-process delivery status notification report
 Monthly Delivery status record manipulation report
 Delivery mechanism handling report
 Area-wise Delivery mechanism handling report
 City-wise Delivery mechanism handling report
 State-wise Delivery mechanism handling report

14
4. Courier & Cargo booking management system:
This module deals with booking of courier & cargo of the client and
individual. This module has different types of Forms to deal with
insertion of new record, updating of existing record and deletion of
existing record. The user should be registered before dealing with the
forms of this module. With the help of booking id user can make any
query in future. This module gives information about Courier & Cargo
booked, source office, destination office, lot, container, truck details, date
dispatched etc. regarding booking of new courier or cargo with a unique
ID.

Forms:

 Courier & cargo Booking form

 Courier & cargo Booking details editing form
 Courier & cargo Booking details analysis form
 Courier & cargo Booking destination view form

Reports:-

 Courier & cargo Booking Report

 Courier & cargo Booking details editing Report
 Courier & cargo Booking details analysis Report
 Courier & cargo Booking destination view Report

5. User query handling system :

This module is basically for providing all the information about the
courier & cargo working, services and many more. This module also
consist information about the company profile which can only watch
by the authorized person only. Limited information is allowed for the
normal visitors. This module is maintained by the admin. This crucial
information is also helpful in getting the different types of
advertisements from different types of companies. This modules] also
helps in finding the information and saves the time.
Forms:-
 New Information Update form
 Information About Company form
 Information About cargo & courier form
 Information About Destination form
 Complaint handling form

15
 Reports:-

 Daily Service Provided Report

 Information Asked About cargo &courier Report
 Information About Service Related Report
 Daily Query About Product And Services Report
 Complaint About Service And Product Report
6. Stock management system:
In this module we provide a detail of inbound shipment and can also
maintain the outbound shipment Stock. In this module details of sales
and purchase can be maintained. It makes easy maintenance of the stock
and generates the stock details. This module generates various forms of
reports. Stock management is the function of understanding the stock
mix of a company and the different demands on that stock. In this
module details of sales and purchase can be maintained. This module
generates various reports to analyze the performance of stock
management.

Forms:-

 Stock inward record entry form.

 Stock outward record entry form.
 Stock record modification form
 Stock record deletion form
 Stock analysis form

Reports:

 Weekly Stock record entry report.

 Monthly Stock record entry report.
 Yearly Stock record entry report.
 Detailed Stock record entry report
 Detailed Stock record modification analysis report
 Detailed Stock record deletion report
 Detailed Stock analysis report
7. Employee management system:

This process helps to analysis the efficiency of the employee appointed by

the company .It also helps for deciding the incentives and other benefits that
the employee can perform for his company. In this appropriate system we
are calculating the internal working regarding to the employee. In this we
watch that the employee is sufficient to the company or not .If employee is
accurate to the company needs we are relaxed & not to worry and if there is

16
any problem we have to appoint new employee according to the needs of
company. There is also a department named as “H.R. Department” which
has to fix the employee’s salary according to their qualification, designation
and working.

Forms:-

 Employee record entry form

 Employee record modification form
 Employee record deletion form
 Employee performance analysis form
 Employee job assignment form
 Employee incentive management form
 Employee Official tour management form

Reports:

 Detailed Employee record entry report

 Detailed Employee record modification report
 Detailed Employee record deletion report
 Employee performance analysis detailed report
 Employee job assignment report
 Employee incentive management detailed report
 Employee Official tour management report
8. Client management system:
This module makes various analyses Report and graph for the client verses
booking to know the potential of client the feed-back to the management
regarding the efficiency of the executives in term of client dealing and
future prospects of the client. This module is used to provide services to the
Clients of the company. This module helps to analysis the Pay-capacity of
Client. It has any Forms which performs login, ENTRY and register new
Client and also maintain the details of Client and their work. It also helps
to calculating the installment and credit limit with the help of loan
management of the system and other benefits that the executive can avail
the basis of purchasing they have and the relation they have with us.

Forms:-

 New Client registration form

 Client record modification form
 Client performance analysis form
 Client deletion form
 Client record view form

17
Reports:-

 Client registration report

 Client record modification report
 Client performance analysis report
 Client deletion Daily report of working of Client
 City-wise report of Client
 Work-wise report of Client

9. Advertisement Management System:

It generates many analysis graph and report for marketing executive verses
sales to know the efficiency of the marketing executive .It also give the feed
back to the management regarding the efficiency of the marketing
executive. We are promoting our products by the help of newspaper,
holdings, posters & boards, and companies. By the help of this system we
are increasing our sales through different -2 ways. We are encouraging our
marketing executives to increase the cargo & courier shipping by giving him
some extra benefits and different types of schemes time to time.

Forms:-

 Advertising& promotion details entry form

 Advertising details modification form
 Advertising details updating form
 Advertising details deletion form
 Advertising record view form

Reports:-

 Advertising & promotion details report

 Advertising details modification report
 Advertising details updating report
 Advertising details deletion report
 Advertising record view report
10.Expense management system :
System can help to generate various reports. the income and expense of the
Company. It generates relevant reports. In this management system we are
going to calculate the expenses of the company to earn the maximum profit.
The income and expenses of the company and generates appropriate
reports. It’s also work with various types of data entry forms. We are
calculating all the employee’s salary, bonus and over time payment because
it is also an expense to the company.

18
Forms:-

 Daily expense entry form

 transport expense form
 Entry of petty cash expense form

Reports:-

 Daily ,monthly and annually expense report

 Monthly and annually transport expense report
 Weekly ,monthly and annually cash expense report

19
 DFD (DATA FLOW DAIGRAM)

MANAGEMENT

PROVIDE
QUERY ABOUT
REPORT
SHIPMENT AND
CARGO REPORT EMPLOYEE
INFOR-
ENQUIRY ABOUT
MATION
SALARY AND
0.0 ENQUIRY DETAILS
PROVI-
DED

Rock India online MAKE BANK TRANSACTION

INFORMATION PROVIDED

Courier & Cargo

Logistics
REQUEST FOR Management
BOOKING System
SHIPMENT
PROVIDE RECIPT

BANK
CLIENT

20
 CLIENT

PROVIDE REQUEST FOR

CONFIRMATION REGISTRATION AND
LOGIN

1.0
PROVIDE INFORMATION
CONFIRMATION PROVIDED

REGISTRATION
SYSTEM
REQUEST FOR INFORMATION ABOUT
REGISTRATION REGISTRATION AND
AND LOGIN LOGIN REPORT

EMPLOYEE
RECORD INSERTED

MANAGEMENT
RECORD RETRIEVED

REGISTRATION FILE

21
 CLIENT

PROVIDE
REQUEST FOR SHIPMENT
DETAIL
STATUS

2.0
PROVIDE STATUS
DETAIL
CARGO AND PROVIDE REPORT
COURIER
TRACKING
SYSTEM
REQUEST ABOUT QUERY ABOUT CARGO
SHIPMET AND COURIER
TRACKING TRACKING REPORT
TRANSACTION

EMPLOYEE
RECORD INSERTED

MANAGEMENT
RECORD RETRIEVED

TRACKING FILE

22
 CLIENT

PROVIDE
STATUS AND REQUEST FOR SHIPMENT DELIVERY
NOTIFICATION STATUS NOTIFICATION DETAIL

3.0
REPORT PROVIDED
CONFIRMATION PROVIDED DELIVERY
STATUS
NOTIFICATION

REQUEST FOR QUERY ABOUT

SHIPMENT SHIPMENT DELIVERY
NOTIFICATION STATUS AND
TRANSACTION NOTIFICATION REPORT

EMPLOYEE
RECORD INSERTED

MANAGEMENT
RECORD RETRIEVED

DELIVERY FILE

23
 CLIENT

PRVIDE REQUEST FOR BOOING

BOOKING THE SHIPMENT
DETAIL

4.0
PROVIDE REPORT
DETAIL
COURIER DETAIL
PROVIDEND
BOOKING
MANAGEMENT
SYSTEM
REQUEST FOR QUERY ABOUT BOOKED
BOOKING SHIPMENT REPORT
SHIPMENT
DETAIL &
TRANSACTION
RECORD INSERTED

MANAGEMENT
RECORD RETRIEVED

EMPLOYEE

BOOKING FILE

24
 CLIENT

PROVIDE DETAIL REQUEST ABOUT SHIPMENT

PRICE & DISCOUNT

5.0
CONFIRMATION REPORT PROVIDED
PROVIDED

USER QUERY
HANDLING
REQUEST SYSTEM QUERY ABOUT CLIENT
ABOUT CLIENT QUERY HANDLIG
QUERY DETAIL REPORT
TRANSACTION

EMPLOYEE
RECORD INSERTED

MANAGEMENT
RECORD RETRIEVED

QUERY FILE

25
 MANAGEMENT EMPLOYEE

QUERY ABOUT INFORMANTION PROVIDE

STOCK ABOUT INBOUND CONFIRMATION
MANAGEMENT & OUTBOUND
PROVIDED DETAIL

REPORT STOCK
TRANSACTION
6.0
STOCK
MANAGEMENT
SYSTEM

RECORD INSERTED
INFORMATION

RECORD RETRIEVED
QUERY ABOUT
PROVIDED

TRANSACTION

BANK STOCK FILE

26
 MANAGEMENT EMPLOYEE

QUERY ABOUT REQUEST FOR PROVIDE

EMPLOYEE SCHEDULE OF DETAILS
PROVIDE REPORT

MANAGEMENT WORK AND

REPORT SALARY
TRANSACTION
7.0

EMPLOYEE
MANAGEMENT
SYSTEM
RECORD INSERTED
RECORD RETRIEVED

EMPLOYEE FILE

27
 MANAGEMENT EMPLOYEE

QUERY ABOUT REQUEST ABOUT PROVIDE

CLIENT CLIENT CONFIRMATION
MANAGEMENT MANAGEMENT
REPORT TRANSACTION
PROVIDE DETAIL

8.0

CLIENT
MANGEMENT
PROVIDE DETAILS

RECORD INSERTED
SYSTEM
QUERY ABOUT RECORD RETRIEVED
SHIPMENT AND
CARGO STATUS
INFO

CLIENT CLIENT FILE

28
 MANAGEMENT EMPLOYEE

REQUEST FOR QUERY ABOUT PROVIDE

ADVERTISMENT ADVERTISMENT
PROVIDE DETAIL

MANAGEMENT MANAGEMENT CONFIRMATION

REPORT TRANSACTION
9.0

ADVERTISMENT
MANAGEMNT

RECORD INSERTED
SYSTEM
RECORD RETRIEVED

ADVERTISMENT FILE

29
 MANAGEMENT EMPLOYEE

ENQUIRY ABOUT REQUEST FOR PROVIDE

INFORMATION PROVIDED

EXPENSE REPORT OFFICEN EXPENSE CONFIRMATION

TRANSACTION

10.0

EXPENSE
MANAGEMET

RECORD INSERTED
PROVIDE DETAILS

SYSTEM
INFORMATION RECORD RETRIEVED
ABOUT
TRANSACTION

BANK EXPENSE FILE

30
 EMPLOYEE LOGIN FILE

ENQUIRY ABOUT
INFORMATION

INSERTED
LOGIN-ID AND PRVIDE

RECORD
PROVIDED

PASSWORD CONFIRMATION
1.1

USER ENTRY
SYSTEM

INFORMATION
INFORMATION

QUERY
ABOUT THE PROVIDED
PROVIDED

REQUEST FOR
USERNAME & REGISTERED
PASSWORD USERS

CLIENT MANAGEMENT
INFORMATION

REQUEST QUERY ABOUT

ACCEPTED /

FOR LOGIN LOGIN REPORT

PROVIDED
REJECTED
REQUEST

1.2

LOGIN
SYSTEM
RECORD INSERTED

REQUEST FOR
REQUEST
RECORD LOGIN
ACCEPTED
RETRIEVED / REJECTED

LOGIN FILE EMPLOYEE

31
 EMPLOYEE STATUS FILE
REQUEST FOR
SHIPMENT
CONFIRMATION

INSERTED
DELEVERRD STATUS PROVIDE

RECORD
TRANSACTION CONFIRMATION
PROVIDE

2.1

DELIVERED
STATUS VIEW
SYSTEM
PROVIDE STATUS

QUERY ABOUT REPORT

DELIVERD PROVIDED
REQUEST FOR
DELIVERD STATUS
STATUS REPORT

CLIENT MANAGEMENT
REQUEST FOR QUERY ABOUT
ACCEPTED /

TRACKING TRACKING
REJECTED
REQUEST

HISTORY HISTORY
PROVIDE
DETAILS

2.2

HISTORY
TRACKING
RECORD INSERTED

SYSTEM REQUEST FOR

TRACKING REQUEST
HISTORY ACCEPTED /
RECORD REJECTED
TRANSACTION
RETRIEVED

HISTORY FILE EMPLOYEE

32
 EMPLOYEE NOTIFICATION FILE

REQUEST FOR
DELEVERRD STATUS PROVIDE
NOTIFICATION CONFIRMATION

INSERTED
RECORD
PROVIDE

TRANSACTION
DETAIL

3.1

DELIVERD
STATUS
NOTIFICATION
SYSTEM
PROVIDE STATUS

REPORT
QUERY ABOUT
PROVIDED
REQUEST FOR DELIVERED
DELIVERED STATUS STATUS
NOTIFICATION NOTIFICATION
REPORT

CLIENT MANAGEMENT
REQUEST QUERY ABOUT IN
ACCEPTED /

FOR STATUS PROCESS STATUS

REJECTED
REQUEST

NOTIFICATION
PROVIDE
REPORT

3.2 REPORT

IN PROCESS
STATUS
NOTIFICATION
RECORD INSERTED

REAQUEST
VIEW SYSTEM REQUEST
ABOUT IN
RECORD ACCEPTED /
PROCESS
RETRIEVED REJECTED
NOTIFICATION
TRANSACTION

IN-PROCESS OTIFICATION FILE EMPLOYEE

33
 EMPLOYEE BOOKING FILE
REQUEST FOR
SHIPMENT PROVIDE
CONFIRMATION

INSERTED
BOOKING

RECORD
PROVIDE

TRANSACTION
DETAIL

4.1

COURIER AND
CARGO
BOOKING
SYSTEM
PROVIDE STATUS

QUERY ABOUT REPORT

BOOKING PROVIDED
REQUEST FOR
BOOKING REPORT
SHIPMENT

CLIENT MANAGEMENT
REQUEST FOR QUERY ABOUT
BOOKIG DETAIL COURIER &
ACCEPTED /
REJECTED
REQUEST

CARGO DETAIL
PROVIDE
DETAILS

4.2

COURIER
&CARGO
BOOKING
RECORD INSERTED

REQUEST
DETAIL SYSTEM ABOUT REQUEST
RECORD ANALYSIS EPORT BOOKING ACCEPTED /
RETRIEVED ANALYSIS REJECTED
TRANSACTION

BOOKING FILE EMPLOYEE

34
 EMPLOYEE INFORMATION FILE
REQUEST FOR PROVIDE
COURIE &CARGO CONFIRMATION
PROVIDE

INSERTED
INFORMATION
DETAIL

RECORD
TRANSACTION 5.1

INFORMANTION
ABOUT COURIER
& CARGO
SYSTEM
PROVIDE STATUS

REPORT
QUERY ABOUT
PROVIDED
COURIER &
REQUEST ABOUT
CARGO
COURIER &
REPORT
CARGO

CLIENT MANAGEMENT

REQUEST QUERY ABOUT

ACCEPTED /

SERVICE
REJECTED

ABOUT SERVICE
REQUEST

COMPLAIN 5.2 COMPLAIN

PROVIDE
DETAILS

REPORT
COMPLAINT
HANDLING
SYSTEM
RECORD INSERTED

REQUEST FOR REQUEST

CORIER ACCEPTED /
RECORD SERVICE REJECTED
RETRIEVED COMPLAIN

COMPLAINT FILE EMPLOYEE

35
 EMPLOYEE STOCK FILE
REQUEST FOR
INWARD SHIPMENT PROVIDE

INSERTED
TRANSACTION CONFIRMATION

RECORD
PROVIDE

6.1
DETAIL

STOCK INWARD
RECORD ENTRY
SYSTEM

PROVIDE REPORT
QUERY ABOUT
INWARD
RECORD
ENTRY REPORT

MANAGEMENT
QUERY ABOUT
STOCK OUTWARD
PROVIDE
REPORT

6.2 REPORT

STOCK
OUTWARD
RECORD ENTRY
SYSTEM
RECORD INSERTED

REQUEST REQUEST
ABOUT ACCEPTED /
OUTWARD REJECTED
RECORD
STOCK
RETRIEVED
TRANSACTION

STOCK FILE EMPLOYEE

36
 EMPLOYEE EMPLOYEE FILE
REQUEST FOR WORK
AND SALARY PROVIDE
CONFIRMATION

CONFIRMATION

INSERTED
TRANSACTION

RECORD
7.1
PROVIDE

EMPLOYEE
RECORD ENTRY
SYSTEM

QUERY ABOUT PROVIDE

EMPLOYEE ENTRY REPORT
REPORT

MANAGEMENT

QUERY ABOUT
EMPLOYEE
7.2 INCENTIVE
PROVIDE
REPORT

REPORT
EMPLOYEE
INCENTIVE
MANAGEMENT
SYSTEM
RECORD INSERTED

REQUEST
ACCEPTED /
RECORD RQUEST FOR REJECTED
RETRIEVE INCENTIVE
D TRANSACTION

INCENTIVE FILE EMPLOYEE

37
 EMPLOYEE CLIENT FILE

REQUESRT FOR NEW

CLIENT REGISTRTION
INFORMATION

PRVIDE

INSERTED
TRANSACTION

RECORD
CONFIRMATION
PROVIDED

8.1

NEW CLIENT
REGISTRATION
SYSTEM
PROVIDE RECORD
CONFIRMATION

QUERY ABOUT
THE
PROVIDE

REQUEST FOR REGISTRATION

REGISTRATION REPORT

CLIENT MANAGEMENT
REQUEST FOR QUERY ABOUT CLIENT

PROVIDE REPORT
REGISTRTION REGISTRATION
ACCEPTED /

DETAILS EDITING
MODIFICATION REPORT
REJECTED
REQUEST

8.2

CLIENT
REGISTRATION
MODIFICATION
SYSTEM REQUEST FOR CLIENT REQUEST
RECORD INSERTED

REGISTRATION ACCEPTED /
RECORD MODIFIFCATION REJECTED
RETRIEVED REPORT
TRANSACTION

CLIENT FILE EMPLOYEE

38
 EMPLOYEE ADVERTISING FILE
REQUEST FOR
ADVERTISMENT & PROVIDE
CONFIRMATION

INSERTED
PROMOTION CONFIRMATION

RECORD
TRANSCTION 9.1
PROVIDE

ADVERTISMENT &
PROMOTION
DETAIL ENTRY
SYSTEM
PROVIDE
QUERY ABOUT
RECORD
ADVERTISMENT
& PROMOTION
REPORT

MANAGEMENT
QUERY ABOUT
MODIFICATION
9.2 REPORT
PROVIDE
REPORT

ADVERTISING
DETAIL
MODIFICATION
SYSTEM
RECORD INSERTED

REQUEST FOR REQUEST

ADVERTISING ACCEPTED /
DETAIL REJECTED
RECORD
MODIFICATION
RETRIEVED
TRANSACTION

ADVERTISING FILE EMPLOYEE

39
 EMPLOYEE EXPENSE FILE

REQUEST FOR
CONFIRMATION

TRANSACTION PRVIDE

INSERTED
RECORD
CONFIRMATION
PROVIDE

10.1

DAILY
EXPENSE
ENTRY
SYSTEM PROVIDE REPORT
CONFIRMATION

QUERY AOUT
REUEST FOR EXPENSES
PROVIDE

SHIPMENT REPORT
EXPENSES

CLIENT MANAGEMENT

QUERY ABOUT
PROVIDE REPORT

TRANSPORT
EXPENSE REPORT
10.2

TRANSPORT
EXPENSE
SYSTEM PROVIDE
REQUEST FOR
RECORD INSERTED

TRANSPORT CONFIRMATION
RECORD EXPENSE
RETRIEVED TRANSACTION

TRANSPORT EXPENSE FILE EMPLOYEE

40
 ER-DIAGRAM
DS_DETAIL DS_ID
GETS HAS
M DELIVERY STATUS 1
C_ID C_NAME REPORT
OF DS_TIME
C_PH.NO
C_EMAIL 1
. CU_DETAIL
CU_ID
1
CLIENT CU_TYPE
1 C_ADD
1 1 BOOKS
COURIER 1
C_CONT
C_SEX M
1 1
IS VIEWD
BY HAS
T_ID

PAYS
TO 1 1
TRACKING
MAKES 1
M
QUERY T_DETAIL
TO

GETS
REPORT M
1 OF

M_NAME
M_ADD
1
GETS IS IS
1 REPORTS
MANAGEMENT DELIVERD STORED
OF BY IN

1
M_TYPE

MAKES
QUERY
TO
ST_ID ST_TYP

M
UPDATES STOCK

1
ST_DETAIL

B_NAME
B_ID N S_DO
B_ADD S_SEX B S_ID
1 N M IS
GETS
1 M MANAGED
BANK SALARY 41 STAFF
FROM
M BY
B_BRANCH B_TEL S_DOJ
M S_NAME
 TABLES:

CLIENT FILE
Data-field Data-type Description
C_ID(PK) Numeric Client Enquiry ID
C_NAME Varhar(50) Name of Person
C_ADD Varchar(50) Client address
C_CONT Numeric Client contact number
C_SEX VarChar(50) Client Sex
C_EMAIL VarChar(50) Client E-mail

MANAGEMENT FILE
Data-field Data-type Description
M_ID(PK) Numeric Management ID
M_MEMB VarChar(50) members of
Management
M_HEAD Varchar(50) Management HEAD
M_TYPE VarChar(50) Management contact
number

BANK FILE
42
Data-field Data-type Description
B_ID(PK) Numeric Bank ID
B_NAME Varchar(50) Name of Bank
B_ADD Varchar(50) Bank address.
B_CONT VarChar(50) Bank contact number.

EMPLOYEE FILE
Data-field Data-type Description
E_ID(PK) Numeric EMPLOYEE ID.
E_NAME Varchar(50) Name of EMPLOYEE.
E_ADD Varchar(50) EMPLOYEE address.
E_DOJ Date Date of joining of
EMPLOYEE.
E_DOB Date Date of birth of
EMPLOYEE.
E_CONT Numeric EMPLOYEE contact
detail.
E_SEX varChar(50) EMPLOYEE sex.

43
 TRANSACTION FILE
Data-field Data-type Description
T_ID(PK) Numeric Transaction ID
T_TYPE Varchar(50) Transaction type
T_DATE Date Transaction date
T_AMT Numeric Transaction amount
T_DESC Varchar(50) Transaction description
T_MODE Varchar(50) Transaction mode

SALARY FILE
Data-field Data-type Description
SAL_ID(PK) Numeric Salary slip id
E_ID(FK) Numeric EMPLOYEE ID
S_BONOUS Numeric Salary Bonus
S_AMT Numeric Salary Amount
S_TYPE VarChar(50) Salary Type
S_MONTH Numeric Salary month
S_YEAR Numeric Salary year

44
 COURIER FILE
Data-field Data-type Description
COU_ID(PK) Numeric Courier ID
C_ID(FK) Numeric Client id
COU_TYPE Varchar(50) Type of Courier
COU_B_DATE Date Courier Booking Date
COU_B_TIME Numeric Courier Booking Time
COU-DETAIL Varchar(50) Courier Detail

TRACKING FILE
Data-field Data-type Description
T_NO(PK) Numeric Tracking Number.
COU_ID(FK) Numeric Courier ID
C_ID(FK) Numeric Client id
BOOK_ID(FK) numeric Booking id
T_DETAIL VarChar(50) Tracking Details

45
 REGISTRATION FILE
Data-field Data-type Description
U_ID(PK) Numeric User ID
U_NAME Varchar(50) Name of User
U_EMAIL VarChar(50) User E-mail
U_PASSWORD VarChar(50) User password
U_SEX varChar(50) User sex
U_SQ VarChar(50) User security question
U_ANS VarChar(50) User security answer

BOOKING FILE
Data-field Data-type Description
BOOK_ID(PK) Numeric Booking id
COU_ID Numeric Courier id
C_ID Numeric Client id
B_date Date Booking date
B_src VarChar(50) Booking source
B_dsc Varchar(50) Booking destination
B_contact Varchar(50) Booking contact number

46
 TOOLS/PLATEFORM, HARDWARE
& SOFTWARE REQUIREMENTS

Front End : AWT, SWING

Back End : Oracle XE
Editor : NETBEANS 8.1
Operating system : Windows 7

HARDWARE :-
Processor : DUEL CORE
RAM : 1 GB
Hard disk : 320 GB
Monitor : 16” color

FUTURE SCOPE:-
This system is developed to fulfill user and business requirement; however
there is lots of scope to improve the performance of the cargo and courier
shipping System in the area of user interface, database performance, and

47
query processing time. Etc. So there are many things for future
enhancement of this project. The future enhancements that are possible in
the project are as follows.

 CREATION OF WEB-BASED SYSTEM.

 Linking and integration of any legacy system for accounting.
 Connection to third-party OLAP applications.
 Electronic Data Interchange (EDI) system between banks, other credit
verification agency and their vendors.
 In the area of data security and system security.
This system is useful for any courier company and it will help the
management to take right decision at right time. In the present context this
system can help a lot to the companies, which cannot afford very good
EMPLOYEE strength but want to maximize the profit. This system will be
very much helpful to reduce the expenses in management of courier and
cargo shipping management.

This system is proved to be instrumental for the development of

the company which needs a very good decision support system for the
manager, as the basic trend of the market does not change. This system has
a tremendous potential to fulfill the market need at present also in future.

This system can be converted into distributed web-based with little

modification. The company has Plan to develop VPN in future.

48