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DEALER EDITION
JULY 2017
DEALER EDITION
JULY 2017
M A G A Z I N E
STAFF
23 Assessment
24 Registering New Customers
is Only Half the Battle
THE COVER
Four of Seven Marine’s
627-hp outboard motors
power this 53’ boat. That’s
a total of 2,508 hp driving
a single watercraft.
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advertised here are developed by AMSOIL for use in the Buyapplications
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Alan Amatuzio
Co-President & COO Dean Alexander
Co-President
This issue of AMSOIL Magazine Then there’s the interview with the experimenting with new technology
is one of our favorites so far this V.P. of Seven Marine. The world’s for a while now, and we finally have
year. It has a little bit of everything – most powerful outboards rely on a solution that delivers outstanding
testimonials, technical information, AMSOIL products – how cool is results at a competitive price.
new products – and it’s all good that? Seven’s most powerful engine
Then there’s the information on turbos
news. Sometimes you have to stop produces 627 hp. These are high-
and direct injection. These technolo-
to appreciate all of the good things end engines on large watercraft that
gies will be a big part of the automo-
happening around you. frequently travel far from shore. A
tive industry moving forward, and they
premium engine that breaks down
Take Lavon Miller, for example. pose big challenges for motor oil.
not only ruins the manufacturer’s
What a great story. He started by The good news is, we have excellent
reputation, it potentially leaves the
solving his own problems, gained products for TGDI applications.
vessel’s occupants stranded at
attention and earned a following
sea. Seven Marine is all too aware Lastly, you’re going to read about
because of his skills and now stands
of those issues and has carefully Dealer Jim Knudsen. He’s done a
atop the diesel world. What a great
chosen AMSOIL products to great job with his business, and we’re
example of the American Dream.
prevent them. thankful not only for his individual
He’s dominated the top diesel
efforts, but that he’s willing to share
competitions, he genuinely loves We also have new diesel fuel addi-
his stories with all of you. Speaking of
AMSOIL products and he’s not afraid tives on the way. The most exciting
being thankful, check out page 2.
to tell people why they’re great. part of this launch is the new Diesel
All-In-One product. You and your
The Tech Talk column offers another
customers have been asking for
example. In it you’re introduced to
a product like this for years. In the
our new V.P., Technical Develpment Dean Alexander
past, maintaining highly concen-
Michael Meuli. Michael has been Co-President
trated, highly potent chemistries in
with us for a few months now
an all-in-one formula would have
and we’re already grateful for
been too expensive. We would have
his contribution. He has a solid
had to either charge so much no one
background in product development,
would buy it, or dilute the product to
thrives on innovation and he used Alan Amatuzio
the point where it would not per- Co-President & COO
and appreciated AMSOIL products
form to our standards. We’ve been
before coming onboard.
4 | JULY 2017
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*All trademarked names and images are the property of their respective owners and may be registered marks
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advertised here are developed by AMSOIL for use in the Buyapplications
AMSOIL shown.
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SMALL-ENGINE OIL even metal fuzz on the plug. AMSOIL: That’s funny, Greg, and
FILTRATION you’re not the first to point that out.
I recently purchased a 2017 Honda
We’re confident, however, that it isn’t a
I enjoyed your article, “Perfect Pairing: Ridgeline* pickup, and it is about due
problem. AMSOIL promotional material
Signature Series Motor Oil and Ea ® Oil for the first oil change. I will be using
that includes the phrase “Devoted to
Filters,” in the February 2017 issue of Signature Series 0W-20 and an AMSOIL
Protection,” along with imagery of motor
AMSOIL Magazine. I’ve been telling filter in it also. I’m thinking of putting a
oil bottles and vehicles/equipment,
my customers for a long time that magnetic plug in it and also a magnet
leaves no question what we’re promoting.
combining the best synthetic motor oil on the bottom of the filter.
with outstanding filtration is the best
Is there any advantage or disadvantage
way to extend the life of any engine. I
should know; my own car went 170,000
to using magnetic drain plugs or filter GDI ENGINES
magnets on any vehicle? Does the Signature Series line, with
miles without an oil change using
Signature Series Motor Oil, AMSOIL air Floyd Hoffman its PAO-based oils, provide additional
filters, AMSOIL spin-on and bypass oil benefits over the XL line or other mineral-
AMSOIL: Using a magnetic drain plug
filters and yearly oil analysis. based oils when used in vehicles with
or filter magnet is a matter of preference,
GDI engines? Will Signature Series burn
Unfortunately, not all modern-day, and we don’t know of any disadvantage
cleaner, leaving less deposits in the
high-performance engines have to using them. Although they can
combustion chamber in and around the
pressurized oil filters. Many smaller remove iron particles from the oil, which
valves, which we know is a problem over
engines, including my own fuel-injected is always a good thing, keep in mind
time in GDI engines?
motor scooter, have only a screen for they cannot remove dirt or aluminum
oil filtration. Does AMSOIL have any particles. Oil analysis provides much What about sulfated ash? Competing oils
plans to engineer and sell products more accurate and useful data regarding intended for passenger cars advertise
expressly tailored for the huge market the condition of the engine and oil. sulfated ash in the range of 0.8-1.0. Why
of consumers who own and operate is it that AMSOIL does not publish their
engines which, unfortunately, have numbers?
no oil filters? Are synthetic motor oil PRE-MIXED GASOLINE Thank you,
changes, even more frequently than the My next-door neighbor has a weed
manufacturer’s recommendation, the John Antonelli
whacker with a steel blade for cutting.
only recourse to ensure a rich, long life When I mentioned AMSOIL to him, AMSOIL: There is some evidence that
for these hard-working engines? Thank he said he uses a pre-mix (100:1) in suggests oils with lower NOACK volatility
you for your consideration. approximately a one-quart size. This numbers, like Signature Series, help slow
Sincerely, pre-mix is made by Stihl*. Several other the formation of intake valve deposits on
companies are going with the pre-mix. GDI engines. Volatility, however, repre-
Dale C. Yaeger Is there any chance that AMSOIL may sents only one cause of deposit formation.
AMSOIL: We sure do, Dale. In fact, come out with a pre-mix of their own? The other primary source is internal EGR,
AMSOIL Synthetic Small-Engine Oil where the valves and intake system are
Cordie Turbeville
(ASE, ASF) is a prime example. We exposed to combustion gases. Sulfated
perform extensive testing on engines AMSOIL: Thank you for your ash is not a main focus for gasoline motor
designed with and without oil filters to suggestion. We are constantly oils. The API SN and ILSAC GF-5 speci-
ensure it provides the best possible monitoring the market to understand the fications do not have a sulfated ash limit.
protection and performance for both. types of products customers want. We Because low-sulfated-ash oils help delay
Formulating oil for engines without are currently watching the pre-mix fuel the plugging of diesel particulate filters,
filters requires extra care, but we market very closely, but have not yet sulfated ash is more relevant for oils rec-
invest the time and money necessary decided on a course of action. ommended in diesel applications.
to ensure Small-Engine Oil provides
an extra measure of protection,
even beyond the manufacturer- DEVOTED TO PROTECTION Email letters to:
recommended drain interval. AMSOIL uses the word “protection” letters@amsoil.com
quite often. To the many non-technical, Or, mail them to:
I think, it resonates like “use protection,”
AMSOIL INC.
MAGNETIC DRAIN PLUGS which makes them think of something
Communications Department
I have a 2015 Honda* CRV* with 36,000 entirely different than lubrication.
Attn: Letters
miles on it. I’ve run Signature Series Printing “Devoted to Helping Equipment/
925 Tower Avenue
0W-20 and an AMSOIL filter in it and Autos/Machinery Last Longer” is what
Superior, WI 54880
used a magnetic drain plug since the you’re really trying to get across at first
glance. Letters are subject to editing for length
first oil change at 6,000 miles. I’ve
and clarity; please include your name,
changed the oil twice since then, but Greg Finnican address and phone number.
saw no signs of any metal particles or
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T E C H TA L K
Many of you know by now that Dan To kick off what I hope to be a long, I hope you can see just how
Peterson, my predecessor, has mutually beneficial relationship, let involved I’ve been in my career with
moved on to another role in the me tell you a bit about myself. innovation. I believe innovation and
company. His promotion opened new products are absolutely critical
up this opportunity for me, and I’m I’ve spent most of my life around to a company’s growth. While many
thrilled to join a company known for eastern Wisconsin, first graduating companies focus on products, I
unrivaled quality and performance. from Lawrence University, in find that in this new world of “online
Appleton, with a B.A. in Chemistry/ everything” and reduced time for
My first exposure to AMSOIL Biology and later at graduate school, people to do the things they really
came many years ago when I was where I received an M.S. degree want, delivering solutions that exceed
snowmobiling. While I didn’t know from the Institute of Paper Chemistry. the needs of customers is essential.
the details behind the product, I did While in graduate school, I focused
know that snowmobilers who used on chemical engineering. I also have Which brings us back to AMSOIL.
AMSOIL synthetic two-stroke oil were an M.B.A. from the University of The fact that AMSOIL enjoys status
passionate about the brand and Wisconsin. as a premium-performance brand
product performance. They also took resonates with me. AMSOIL has a
better care of their sleds and were I spent more than 20 years at strong pipeline of products that offer
often faster than others. While that Kimberly Clark, where I led product solutions, and I am looking forward to
was many years ago, it did stick with development and innovation teams assisting in the launch of even more
me as I grew from snowmobiles to for many of their billion-dollar products to come.
boats and cars. brands, including HUGGIES ® and
KLEENEX®. I also worked at Miller While improving the products we
Fast forward to late 2016 when I first Electric, where I was responsible for already have is important, it is equally
learned that AMSOIL was seeking new products and innovation for their important to identify new solutions
a Vice President of Technical Industrial Products area. In that role and new markets. I enjoy talking
Development. The position promised I was responsible for identifying new to customers to identify gaps in
a chance to innovate and develop solutions for the company’s largest current products and also under-
industry-leading products, areas customers in the ship-building, served markets. I find it especially
where I find particular enjoyment. structural steel, power-generation gratifying to develop products that
I’m especially excited about joining and construction areas. My recent solve problems and then see those
a company with a strong premium positions included leading the products in the hands of people,
brand and rich history of excellence. corporate innovation efforts for The making their lives better.
I am also somewhat of a gearhead Newark Group, a company located
outside of work, enjoying all things on the east coast, but with converting Toward that objective, I look forward
mechanical and motorized. I see and manufacturing plants in northern to meeting you and working together
this opportunity as a great match Illinois and Wisconsin. to develop products that meet our
for my background, experience and customers’ needs and continue to
On a personal note, my wife and I pace the industry. I also look forward
interests.
have two grown sons. During time to keeping you up to speed with what
Another aspect I’m looking forward to away from work, we enjoy downhill we’re doing right here in this column.
is meeting you, our Dealers. From day skiing, cross-country skiing and
one, it’s been impressed on me how snowmobiling during the winter
important you are to our success, and months. In summer, we love to fire up
I’ve already heard stories about the the boat and get out on the water. I
passion and enthusiasm you have for also enjoy triathlons, having competed
the company and products. in the Hawaiian Ironman in Kona.
*All trademarked names and images are the property of their respective owners and may be registered marks
in some countries. No affiliation or endorsement claim, express or implied, is made by their use. All products JULY 2017 | 7
advertised here are developed by AMSOIL for use in the Buyapplications
AMSOIL shown.
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World’s Most
Powerful Outboard
Motors Rely on AMSOIL
Seven Marine, maker of the world’s most powerful outboard motors,
has a saying: We move the people who move the world. The
Germantown, Wis. company designs, builds and sells outboard
motors that produce up to an astonishing 627 hp and power some
of the fastest and most impressive watercraft in the world.
All that power places tremendous stress outboard manufacturer by using the AMSOIL Magazine: What performance
on their sophisticated motors, which is small-block supercharged V-8 out of the advantages does that design provide?
why they turned to AMSOIL synthetic Cadillac* CTS V and applying that in its
lubricants as their factory- and service-fill normal horizontal configuration under Davis: It allows us to optimize the lower
lubricants after having previously used the cowl. And that really makes Seven unit with a twin-pinion, race-inspired
Mobil* products. We sat down with Eric Marine unique because all other outboard design that’s smaller in diameter. That
Davis, Seven Marine Vice President, to motors are vertically oriented. That means benefits us in high-speed-cruise fuel
get the story. we can use the performance, quality economy and top-speed capability. A
and emissions advancements that are twin-pinion also gives you a tremendous
AMSOIL Magazine: What makes Seven central to automotive engines and apply amount of durability.
Marine unlike any other manufacturer of that to outboard motors for the first time. So, when you use a horizontal crankshaft
marine motors? In addition, we pair the engine to a ZF* engine, go with a wet-disc-clutch
marine wet-disc-clutch transmission. transmission and finish with a twin-pinion
Eric Davis: We build the most powerful
We’re the only outboard that uses a lower unit, you really get an outboard
outboards available on the market
transmission. Because of that, our motors that’s built completely different, which is
today. We use a completely different
don’t shift in the lower unit. how we’re able to deliver the amount of
technological approach than any other
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8 | JULY 2017 in some countries. No affiliation or endorsement claim, express or implied, is made by their use. All products
M A G A Z I N E advertised here
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DEALER IMPACT
• Seven Marine, maker of the world’s most powerful outboard motors, chose
AMSOIL from all the lubricant manufacturers in the world to provide factory-
fill and recommended-service-fill lubricants for its outboard motors.
• The company’s trust adds prestige and credential to our synthetic
lubricants in marine applications.
• Mention Seven Marine to prospects at the appropriate time in the buy-sell
process, such as during step one when creating curiosity: “Did you know that
the makers of the world’s most powerful outboard motors on the planet use
AMSOIL synthetic lubricants? How do you think they’ll stand up in your motor?”
JULY 2017 | 9
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Diesel All-In-One replaces Diesel Label representation Formulation Change? Yes Label representation
only. Bottle sizes only. Bottle sizes
Injector Clean + Cold Flow (DFC), remain unchanged. New Stock No.? Yes, it’s now ADD. remain unchanged.
which is available while supplies last. New Treat Rate? Yes. Now treats double
the fuel (1 oz. per 5 gallons)
Stock No.: ADB
Pricing Change? Yes. A minimal increase
Treat Rate: 2 oz. per 5 gallons
in initial price yields double the potency. The net result is a
• Cleans dirty injectors cost reduction. ACF wholesale cost per gallon treated: $0.14.
• Lubricates fuel pump and injectors to reduce wear ADD wholesale cost per gallon treated: $0.08
• Extends fuel filter life
• Fights gelling in cold weather
• Improves fuel economy up to 8%
• Inhibits fuel filter icing
• Combats fuel-system corrosion
• Improves cold filter-plugging point (CFPP) by up to 40°F
• Fights gelling in cold weather
• Enhances engine reliability in cold temperatures
• Prevents wax settling during storage
• Improves low-temperature startability
• Improves cold filter-plugging point (CFPP) by up to 40°F
• Prevents wax settling during storage
• Delivers maximum horsepower
• Reduces downtime and maintenance costs
• Increases cetane up to 4 points
• Safe for use in all diesel fuels, including biodiesel
• Safe for use in all diesel fuels, including biodiesel
• Alcohol-free
• Alcohol-free
The old formulation of Diesel Cold Flow (ACF) is available
while supplies last.
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AMSOIL Diesel Injector Clean (ADF) AMSOIL Diesel Cetane Boost (ACB)
Diesel Injector Clean has been Diesel Cetane Boost raises the cetane number
reformulated with a new chemistry of diesel fuel up to seven points for maximum
that provides even better cleaning horsepower, increased fuel economy and
performance and lubricity to help easier starts in all diesel engines.
prevent premature failure of fuel injectors
and fuel pumps. Formulation Change? No
New Stock No.? No
Formulation Change? Yes New Treat Rate? No
New Stock No.? No Label representation Pricing Change? No Label representation
only. Bottle sizes only. Bottle sizes
New Treat Rate? No remain unchanged. remain unchanged.
• Increases cetane up to 7 points
Pricing Change? No • Delivers maximum horsepower
• Extends fuel filter life • Increases fuel economy
• Cleans dirty injectors • Improves startability
• Improves fuel economy up to 8% • Smooths idle
• Restores power and torque • Reduces smoke and emissions
• Reduces smoke and emissions • Safe for use in all diesel fuels, including biodiesel
• Lubricates fuel pump and injectors to reduce wear • Alcohol-free
• Helps prolong time between EGR and DPF regenerations
• Combats fuel-system corrosion See Centerlines for product pricing information.
• Reduces downtime and maintenance costs
• Safe for use in all diesel fuels, including biodiesel
• Alcohol-free
Lubricity Improvement
(The lower the number, the better.)
ASTM D6079 Wear Scar Diameter Average um
600
551 530 535 536 540
520
EXTENDS FILTER LIFE 500 484
512 509
AMSOIL Diesel Injector Clean effectively protect Baseline fuel Fuel treated with AMSOIL products
against deposits, extending fuel filter life. Note: D975 industry diesel fuel standard requires fuel to be 520 or less EMA and Canada would like that to be 460 or less
The ASTM D975 diesel fuel standard specifies a wear scar below 520 µm
in ASTM D6079 testing, while the Engine Manufacturers Association (EMA)
specifies a wear scar below 460 µm. Testing reveals AMSOIL Diesel All-In-One
and AMSOIL Diesel Injector Clean provide significant lubricity improvement in
PREVENTS WAX SETTLING diesel fuels found across the U.S., delivering improved wear protection.
Wax crystals can settle
and clog fuel filters (see
picture). AMSOIL Diesel Cold Flow Improver
All-In-One and AMSOIL (The lower the number, the better.)
UPDATED DATA BULLETINS Illinois Delaware Colorado Ohio Utah Kansas Wyoming
Stock # Description Qty. U.S. Can. Baseline fuel Fuel treated with AMSOIL products
G3525 Diesel All-In-One 25 4.10 5.60
G3526 Diesel Cold Flow 25 4.10 5.60 Testing reveals AMSOIL Diesel All-In-One and AMSOIL Diesel Cold Flow
G3186 Diesel Injector Clean 25 4.10 5.60 provide significant cold-flow improvement in diesel fuels found across the
G3188 Diesel Cetane Boost 25 4.10 5.60 U.S., delivering improved cold-weather performance.
*All trademarked names and images are the property of their respective owners and may be registered marks
in some countries. No affiliation or endorsement claim, express or implied, is made by their use. All products JULY 2017 | 11
advertised here are developed by AMSOIL for use in the Buyapplications
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The Effects of
Turbochargers and
Gasoline Direct Injection
These increasingly common features
of modern engines heighten power
and efficiency, but also present serious
challenges to motor oil.
12 | JULY 2017
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efficiency. Spraying the fuel directly • Fuel can wash oil from the cylinder Maximum Protection
into the chamber also provides in- wall, causing higher rates of ring, Advanced automotive technology,
cylinder cooling, which helps allow piston and cylinder wear. including turbochargers and gasoline
higher compression ratios, increasing • Reduced effectiveness of direct injection, requires high-quality
efficiency. GDI engines use a mixture detergency additives limits the oil’s motor oil to perform and last as
of 40 parts (or more) air to one part fuel ability to guard against deposits. designed. AMSOIL synthetic motor oil
during light loading, while traditional enables modern engines to achieve their
gasoline engines use a mixture close to • Increased oil volatility results in full potential and service life. It provides
14.7 parts air to one part fuel. The 40:1 higher oil consumption, requiring more superior protection against extreme
ratio means less fuel is burned during frequent top-offs. heat and the harmful deposits that can
combustion, resulting in better fuel • Accelerated oxidation reduces the plague turbochargers and features
economy. oil’s service life and requires more high film strength to guard against
The major side-effect of this technol- frequent oil changes. accelerated wear.
ogy is the increased risk of fuel dilution.
As fuel is sprayed into the combustion Diagram 1.
chamber, it can wash past the rings
and down the cylinder walls, into the
oil sump. Fuel dilution can cause a
number of problems:
• Reduced oil viscosity interferes
with formation of a durable
lubricating film, inviting wear.
Combustion-zone parts are Oil-lubricated
bearing, susceptible
especially prone to wear, including to “turbo coking”. 2. The turbine spins the air
compressor, which draws in
the pistons, rings and liners. cold, clean ambient air and
pressurizes it before driving it
Reduced viscosity also negatively 1. Exhaust gases exceeding into the combustion chamber.
affects the oil’s ability to function as 1,000ºF are routed into the
turbocharger and spin a
a hydraulic fluid, which is critical in turbine up to 280,000 rpm.
engines with variable valve timing.
JULY 2017 | 13
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In 1975, Dave Lingwall, one of the for 32 years. After the market crash of “I continue to approach more of these types
company’s first Dealers, asked Knudsen to 2007–2008, I struggled in the depressed of accounts and I’m slowly expanding the
try AMSOIL motor oil. real estate market. I decided to hang up AMSOIL name and visibility.”
my real estate license in 2013 and, at my
“I was fresh out of college and working in New Program Opens Access to
wife’s urging, I cranked up my AMSOIL
the bank that Dave used,” Knudsen said.
Dealership. I never looked back. After only Larger Accounts
“He came to my teller window each month “I’m especially excited with the new
one year, I asked myself why I didn’t do
with his AMSOIL commission check. That commercial/retail program of drum pumps
this long before.
really opened my eyes. I bought some and drums of oil that allow me to inch my
AMSOIL 10W-40 Synthetic Motor Oil for “After my 32 years of being a real estate way into larger accounts that need larger
my ‘74 Chevelle* Laguna* and it worked broker, I had nothing to pass on to my volumes of oil and a way to install it.”
perfectly in our cold Minnesota winters, kids except a file cabinet of old, outdated
and I never had to plug it in. In 1976, forms. Today, if I won the lottery and Knudsen limits his territory. “By sticking
I became a Dealer under Dave, and I retired, my kids would inherit an AMSOIL close to home, I have the advantage of
started selling AMSOIL on weekends to business with no inventory required, and it knowing most of the people that I call on,
friends and family.” would keep generating an income to them. so I don’t need a special approach, just my
Plus they can grow it to their liking. It is a handshake,” he said. “I usually give them
Dealer to Corporate Sales Manager ‘no limits’ type of business. I just wish I had a can of MP, the Product Catalog (G290)
to Dealer delved into it this heavily many years ago.” and a price catalog, followed by a brief
A couple years later, Lingwall again discussion of how I think I can help their
approached Knudsen at the bank. AMSOIL Products are ‘Bulletproof’ bottom line. My first contact is less than 10
Lingwall told Knudsen that AJ Amatuzio Knudsen said the quality of AMSOIL prod- minutes, then out the door. I stop back in
was looking for motivated people to ucts first sparked his interest in the compa- about a week. Some are slower to sign up,
enhance the sales department. A week ny. “The products are what first impressed but I’ve never been a ‘car salesman’ type
later Knudsen met with Al and a couple me in 1975,” Knudsen said. “To this date person. I don’t push, and I think that is why
other corporate staff members. “I was they are still the best, and that comes I’m more accepted at my follow-up visits.”
hired before I left the building,” Knudsen across in my presentations to clients. It’s a
Knudsen protects his business by referring
said. “I passed my AMSOIL Dealership to confidence that I can look them straight in
all requests for AMSOIL products to his
my dad and worked for AMSOIL corporate the eye and say ‘this stuff is bulletproof. I
accounts. He follows up with a call to
for about three years. I traveled the eastern know because it’s all I’ve used in my equip-
the specific account with a heads-up
half of the U.S. as Eastern Regional Sales ment since 1975.’ The extra income that
that someone is coming to their store for
Manager while I trained thousands of other my Dealership is making is a very welcome
AMSOIL products. “This shows them that
Dealers, as well as working with some addition to my future retirement.”
I don’t compete with their investment in
amazing people that I am still friends
Knudsen focuses on retail and commercial brick and mortar shops,” he said.
with to this day. Some of us even had
a reunion the evening after Al’s funeral accounts. “In the nearly four years that I’ve
actively worked my AMSOIL business pret- Customer Service Garners
service recently. I’m going to truly miss AJ Appreciation
Amatuzio. Those were some of the best ty much full-time, I’ve accumulated over
35 retail, commercial and P.C. accounts, He visits or calls his accounts regularly,
years of my life, business-wise.” orders for the few who prefer that and
all within a 90-mile radius of my home,”
Life changed again for Knudsen in 1979. Knudsen said. “Each of these accounts is also does a significant number of group
“I got married, left AMSOIL and moved gradually ordering more and more product orders. “I’m very lucky to be just two
back to Brainerd,” he said. “We raised as their customers desire more AMSOIL. hours from the Superior warehouse,”
two girls and I joined my dad in real estate Knudsen said. “I can put six or seven
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MONTHLY LEADERS
The AMSOIL Dealer Hall of Fame, full AMSOIL business category descriptions and top 20 monthly
leaders can be found in the Dealer Recognition area under the Services menu in the Dealer Zone.
Tom & Sheila Shalin Michael H. Ellis Ches & Natasha Cain
Georgia Michigan South Dakota
4-STAR REGENCY PLATINUM 5-STAR REGENCY PLATINUM 3-STAR REGENCY PLATINUM
DIRECT JOBBERS DIRECT JOBBER DIRECT JOBBERS
SEVENTH EIGHTH NINTH
Total Organization Total Organization Total Organization
FIFTH THIRD FOURTH
Personal Group Sales Personal Group Sales Personal Group Sales
EIGHTH THIRD SIXTH
New Qualified Customers Commercial Account Sales New Qualified Customers
SEVENTH FIRST NINTH
New Customer Sales Retail Account Sales New Customer Sales
Thomas R. Weiss
North Dakota
David B. Richardson REGENCY PLATINUM DIRECT Darren Kohls
Ohio JOBBER Alberta
EXECUTIVE DIRECT JOBBER SECOND EXECUTIVE DIRECT JOBBER
FIRST Commercial Account Sales FOURTH
Commercial Account Sales FIFTH Commercial Account Sales
Retail Account Sales
FIFTH
New Customer Sales
Michael J. Mathe
Tennessee David Huff
North Carolina
Rich Lentes
REGENCY SILVER DIRECT
JOBBER Washington
PREMIER DIRECT JOBBER
EXECUTIVE DIRECT JOBBER
THIRD FOURTH
New Qualified Customers New Qualified Customers FIFTH
New Qualified Customers
THIRD
New Customer Sales
16 | JULY 2017
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APRIL 2017
Douglas Huculak
Wesley & Marla Saskatchewan
Stauffer Eric C. Rychener
REGENCY GOLD DIRECT
Pennsylvania Ohio JOBBER
DIRECT DEALER
PREMIER DIRECT JOBBERS NINTH
FIFTH SIXTH Commercial Account Sales
Commercial Account Sales Commercial Account Sales
SEVENTH
Retail Account Sales
Joann & Robert Gerry & Pat Reid Eric & Valerie
Smythe North Carolina Johnson
Texas 1-STAR REGENCY PLATINUM Virginia
DIRECT JOBBERS DIRECT JOBBERS DIRECT DEALERS
SEVENTH NINTH TENTH
New Qualified Customers New Qualified Customers New Qualified Customers
JULY 2017 | 17
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MONTHLY LEADERS
The AMSOIL Dealer Hall of Fame, full AMSOIL business category descriptions and top 20 monthly
leaders can be found in the Dealer Recognition area under the Services menu in the Dealer Zone.
Joe Lee
OF RECOGNITION PREMIER
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BOOST
PROFESSIONALISM
WITH AMSOIL
VEHICLE
GRAPHICS • Affordable vinyl graphics and installation
• Professional appearance
• Instant recognition as an AMSOIL Dealer
• Attract more business
To help Dealers put their best foot forward, AMSOIL • Co-op opportunities
has partnered with Lowen Color Graphics and 3M
to provide professional vinyl vehicle graphics and
installation to the AMSOIL Dealer network. “I got the AMSOIL vehicle graphics wrap
AMSOIL graphics kits work to boost your credibility two years ago and I wish I would have done
it sooner. At least once or twice a week
and will apply to most makes and models of pickups,
someone tells me how good my truck looks.
but may also fit other vehicles. Kits include all logos, I make sure to give anyone who comments a
stripes and other graphics as pre-spaced vinyl decals. Retail Catalog and a label with my information
that tells them to contact me for wholesale
VEHICLE GRAPHICS CO-OP PROGRAM pricing. I’m picking up all kinds of customers
AMSOIL is supporting Dealers’ advertising efforts by that I probably wouldn’t otherwise have.”
offering co-op support to T1-Certified Dealers who
David Douglas, Executive Direct Jobber
apply AMSOIL vehicle graphics to their vehicles.
Qualified Dealers will be reimbursed for 50 percent of
the cost of materials and installation, up to $1,000.
For more information and full co-op details,
navigate to the Vehicle Graphics page in the
Dealer Zone (Business Tools>Advertising)
or see the AMSOIL
Vehicle Graphics
Program
brochure
(G3064).
July Close-Out
Upgraded AMSOIL Dealerships Coming Aug. 1
The last day to process July
Effective Aug. 1, new AMSOIL Dealers will receive an upgraded Dealer Kit featuring the
orders in the U.S. and Canada
new Dealer Quick-Start Guide (G3472), a straight-forward, easy-to-read manual providing
is the close of business on
clear direction for starting and building their business. The kit also features product
Monday, July 31. Individual
samples, allowing new Dealers to experience the benefits of AMSOIL products immediately
telephone and walk-in orders
so they can share their AMSOIL story with others.
will be processed if initiated
by the close of business. THE NEW DEALER KIT INCLUDES:
Internet and fax orders will
be accepted until 3 p.m. • Dealer Quick-Start Guide (G3472)
Central Time on that day. All • Welcome Letter
orders received after these • Wholesale Price List (G3500/G8500), Dealer Profit List (G3501) and Literature and
times will be processed for Sales Aids Price List (G15)
the following month. Volume • One bottle of P.i.® Performance Improver Gasoline Additive
transfers for July business • One bottle of Quickshot®
will be accepted until 3 p.m. • Two 1.5-oz. Pillow Packs of SABER ® Professional 100:1 Synthetic 2-Stroke Oil
Central Time on Friday, Aug. • One can of Metal Protector
4. All transfers received after Additionally, all new and existing AMSOIL Dealers will enjoy full access to the Premium
this time will be returned. Dealer Zone ($119.40 yearly value) and all levels of AU Online training ($25 yearly
value) free of charge. New Dealers will also receive a 10 percent rebate on their first
Holiday Closings order ($1,000 max order/ $100 max rebate) if it is placed within the first 30 days of their
The Toronto Distribution registration. To help offset the cost of these improvements, Dealer fees will receive the
Center will be closed Monday, following adjustments (taxes not included):
Aug. 7 for Simcoe Day. The U.S. Can.
Edmonton Distribution Center Registrations: One Year: $49.95* $64.95**
will be closed Monday, Aug. 7 Renewals: One Year: $49.95* $64.95**
*With direct deposit or a
for Heritage Day. Auto Renew (One Year): $40* $50** reloadable Visa card.
Five Years: $200* $250** **With direct deposit.
New Technical Study
Now Available The six-month Dealership option will no longer be available. At registration, new U.S.
The RedMax* 100:1 String Dealers will be able to choose direct deposit or the new option, a reloadable Visa card.
Trimmer Technical Study Unfortunately, reloadable Visa cards are not an option in Canada. Paper checks will not be
(G3522) compares the presented as an option. Existing Dealers who wish to continue receiving paper checks will
performance of AMSOIL be charged an additional $10 annually ($59.95 [$74.95 Can.] for a one-year renewal, $49.95
SABER® Professional [$64.95 Can.] with auto-renew or $250 [$325 Can.] for a five-year renewal). Starting Aug.
Synthetic 2-Stroke Oil mixed 1, a one-year promotion will allow existing Dealers who request a reloadable Visa card or
at 100:1 to RedMax 2-Stroke enroll in direct deposit to renew for $30 ($40 Can.) one more time. Dealers currently enrolled
Engine Oil mixed at 50:1 in direct deposit are also eligible. Watch for details in the next issue of AMSOIL Magazine
in RedMax-brand string and in the Dealer Zone at myaccount.amsoil.com.
trimmers. It’s excellent for
showing the ability of SABER Prepaid Dealer Starter Kits Discontinued
Professional to reduce oil As part of the Dealership upgrade coming Aug. 1, additional confidential information is
costs by 50 percent or more being collected at the time of new-Dealer registration. To help protect Dealers and new
while fighting performance- registrants, all registrations will be done online on our secure website and paper Dealer
robbing carbon deposits applications are discontinued. The prepaid Dealer Starter Kit (G07Y, G8007Y) will be
and helping maintain power. discontinued effective July 5 in anticipation of the change. We will continue accepting paper
It is also available to view applications from the field for a to-be-determined length of time.
free at www.amsoil.com/
performancetests.aspx. AMSOIL DEALERSHIP UPGRADES
• Welcome Letter
LITERATURE
• Wholesale Price List (G3500/G8500), Dealer Profit List (G3501) and Literature and Sales
Aids Price List (G15)
RedMax* 100:1 String
Trimmer Technical Study
AMSOIL SABER® Professional Synthetic 2-Stroke Oil
mixed at 100:1 resisted deposits better than
RedMax* 2-Stroke Engine Oil mixed at 50:1.
• One bottle of P.i.® Performance Improver Gasoline Additive
Published June 2017 PRODUCT • One bottle of Quickshot®
SAMPLES • Two 1.5-oz. Pillow Packs of SABER® Professional 100:1 Synthetic 2-Stroke Oil
• One can of Metal Protector
FIRST-ORDER
REBATE • 10% back on first order if placed within 30 days
Stock # U.S. Can.
G3522 1.05 1.45 NEW OPTION FOR
GETTING PAID • Reloadable Visa card
20 | JULY 2017
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JULY 2017 | 21
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I N S I G H T O N S A L E S
In my 12 years with AMSOIL, one of to be every Dealer’s one-stop portal their achievements in front of their
the principle responsibilities of the to all our training resources, whether peers as a way to honor them and
Dealer Sales Department has been you’re just starting out or a seasoned motivate other Dealers. It gives you
the development of our independent veteran. It includes our Quickshots the opportunity to network with other
Dealer network. Upon taking the job, I and Tech Tips videos, webinars, Dealers in a personal setting, much
quickly learned that our Dealers thirst Dealer Sales Briefs, T-1 Certification like previous AU events.
for knowledge about our products and Training and more. The T2, T3 and
programs and the training necessary T4 courses offer in-depth training on AU Live! 2017 has been a big
to help them turn that knowledge into the fundamentals of lubrication, the success. In April, nearly 100 Dealers
business success. AMSOIL Buy-Sell Process and more. attended AU Live! in Las Vegas. At
least 200 Dealers are expected July
Since 2001, AMSOIL University has Free for all 20-22 in Duluth and at least another
been our marquee Dealer training Currently, most AU Online content 200 in Lancaster, Pa. October 12-14.
event. Held annually, AU gathered is free for everyone. The T2, T3 To quote one Dealer who attended
Dealers from across North America and T4 training requires a small the Las Vegas event, “Great to see
to the Duluth, Minn./Superior, Wis. fee. However, we understand the AU Live! again. We like the regional
area for extensive training, networking importance of making our training location. Every Dealer we spoke with
opportunities with fellow Dealers resources available to everyone, agreed. Well done!”
and the chance to interface with so beginning Aug. 1, all AU Online
AMSOIL corporate staff. Typically, up AU Online and AU Live! have exposed
content will be free for all Dealers
to 350 Dealers made the annual trip far more Dealers to our training
as part of upcoming improvements
to AU. Afterward, about 25 percent resources than ever before, but we
to Dealerships. See the Centerlines
of attendees reached a new level of want to reach even more. Log in to
announcement on page 20 for details.
achievement within the next year. the Dealer Zone today and begin
AMSOIL University Live reviewing the AU Online content. It
Despite the success of this once-a- Despite the effectiveness and only takes a few minutes a day and,
year training event, not all Dealers had convenience of AU Online, we realize starting Aug. 1, all content will be
the time, money or desire to attend. the tremendous value in live, face- free to all Dealers. To register for an
That left thousands of Dealers without to-face training. We want to continue upcoming AU Live! event, click the
access to this valuable and effective to provide a venue where you and AU Live! banner on the Dealer Zone
training. your fellow Dealers can network with homepage.
Enter AU Online each other and interact with AMSOIL We want your feedback to continue
In January 2016, we launched AU corporate staff. improving our training. Make sure to
Online so all Dealers could access Enter AU Live! complete the surveys that accompany
the training previously available only While similar to previous AU events, each AU Online course and share your
by attending AU in person. We live AU Live! is a smaller, more intimate ideas. We also welcome feedback
in an increasingly connected world, event held at different venues around from AU Live! attendees. If you have
and replacing an event only a handful the country multiple times per year, any suggestions or comments, please
of our Dealers could attend with AU giving everyone a chance to attend. email us at training@amsoil.com.
Online eliminates many of the barriers It’s our opportunity to present new
to attendance previously facing most programs, important company
Dealers. developments, targeted sales training
AU Online, which you can access by and other information most effectively
clicking the banner in the Dealer Zone delivered in person. AU Live! also
at myaccount.amsoil.com, is designed allows us to recognize Dealers for
22 | JULY 2017
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STEP
THREE
S T E P T H R E E I N T H E B U Y - S E L L P R O C E S S :
Assessment
TAILOR YOUR RECOMMENDATIONS TO THE CUSTOMER’S GOALS
• Assess what you’ve learned about the customer’s situation and tailor your recommendations to his or her
specific goals.
• Provide information and guidance on all aspects of adding AMSOIL products to the customer’s business.
Don’t focus only on ordering.
• Help the customer develop a comprehensive plan to move forward.
• Showcase the value of AMSOIL products and let the customer discover his or her own solutions.
Learn more about The Buy-Sell Process in the T3 and T4 level courses of AU Online or contact us at training@amsoil.com.
B R E A K I N G D O W N T H E B U Y - S E L L P R O C E S S
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Filtration Solutions
WE HONOR
Minimum 10%
(Discover in U.S. only) Post-Consumer Fiber
AMSOIL INC., 925 Tower Ave., Superior, WI 54880 • 715-392-7101 • Printed in the USA
© 2017, AMSOIL INC. All rights reserved. The AMSOIL logo is a registered trademark of AMSOIL INC. www.amsoil.com July 2017