Академический Документы
Профессиональный Документы
Культура Документы
DEALER EDITION
JANUARY 2017
BOOST
PROFESSIONALISM
WITH AMSOIL
VEHICLE
GRAPHICS • Affordable vinyl graphics and installation
• Professional appearance
• Instant recognition as an AMSOIL Dealer
• Attract more business
To help Dealers put their best foot forward, AMSOIL • Co-op opportunities
has partnered with Lowen Color Graphics and 3M
to provide professional vinyl vehicle graphics and
installation to the AMSOIL Dealer network. “I got the AMSOIL vehicle graphics wrap
AMSOIL graphics kits work to boost your credibility two years ago and I wish I would have done
it sooner. At least once or twice a week
and will apply to most makes and models of pickups,
someone tells me how good my truck looks.
but may also fit other vehicles. Kits include all logos, I make sure to give anyone who comments a
stripes and other graphics as pre-spaced vinyl decals. Retail Catalog and a label with my information
that tells them to contact me for wholesale
VEHICLE GRAPHICS CO-OP PROGRAM pricing. I’m picking up all kinds of customers
AMSOIL is supporting Dealers’ advertising efforts by that I probably wouldn’t otherwise have.”
offering co-op support to T1-Certified Dealers who
David Douglas, Executive Direct Jobber
apply AMSOIL vehicle graphics to their vehicles.
Qualified Dealers will be reimbursed for 50 percent of
the cost of materials and installation, up to $1,000.
For more information and full co-op details,
navigate to the Vehicle Graphics page in the
Dealer Zone (Business Tools>Advertising)
or see the AMSOIL
Vehicle Graphics
Program
brochure
(G3064).
DEALER EDITION
JANUARY 2017
M A G A Z I N E
STAFF
Heavy-Duty Corrosion Protection | PAGE 8 Editor
Terry Johnsen
Associate Editor
Joel Youngman
Staff Writers
Kathy Anderson
John Baker
Dan McClelland
Melissa Sander
Joel Youngman
Graphic Design Manager
Jeff Spry
Senior Graphic Designer
Luke Boynton
Content Contribution
Matt Erickson
Tim Golden
Jeremy Meyer
Mark Nyholm
Dan Peterson
Rob Stenberg
Editorial Contribution
FEATURES DEPARTMENTS Allen Bender
Eric Brandenburg
8 Heavy-Duty Corrosion 4 From the Presidents Advertising
Protection Ed Newman
6 Letters to the Editor Back Issues
9 AMSOIL Dispensing Equipment Back issues of AMSOIL Magazine are
Program Provides New 7 Tech Talk available for $1 each. Order G17D and
specify the month and year.
Opportunities for
T1-Qualified Dealers 14 Racing & Promotional News On the Web
www.amsoil.com
10 Preparing for the Road Ahead: 16 Monthly Leaders Co-President & COO
Alan Amatuzio
An Interview with Dan Peterson
20 Centerlines and Updates Co-President
13 Effects of Excessive Engine Dean Alexander
22 Insight on Sales
Idling Chairman of the Board
A.J. Amatuzio
© 2017, AMSOIL INC.
ADVERTISEMENTS All rights reserved.
Printed by Service Printers
2 Boost Professionalism with Duluth, MN USA.
AMSOIL Vehicle Graphics
Letters to the Editor
AMSOIL INC.
5 Creating Curiosity – Taking Communications Department
Prospects from “Not Looking” The AMSOIL Building
to “Looking” 925 Tower Ave.
Superior, WI 54880
19 A Premium Choice for letters@amsoil.com
THE COVER European Vehicles
MPHD is dialed in
for even stronger 23 Making Sense of the New
protection against Diesel Oil Specifications
corrosion.
24 Success is Not Achieved Until
a Purchase is Made
JANUARY 2017 | 3
Buy AMSOIL Online M A G A Z I N E
AMSOIL ONLINE STORE
You’ll notice there’s a copy of One way we do that is by ahead. We recently made some
the ALTRUM News inserted in upgrading current products organizational changes and Dan
this issue of AMSOIL Magazine. and introducing new ones. We has been promoted to Sr. Vice
That’s something we haven’t done provide customers with next-level President, Dealer Sales and
in quite some time. In fact, we protection and tangible benefits, Marketing. Dan has been with
typically don’t talk about ALTRUM and we provide you with greater us for nearly 10 years. His deep
at all in our AMSOIL publications opportunity to earn sales. This technical knowledge, experience
because, well, we’re an oil month you’re going to learn about in our product development and
company. It confuses some people our reformulated MPHD. It offers marketing efforts and appreciation
and actually irritates others. The upgraded corrosion protection, for the Dealer network make him an
issue of ALTRUM News included faster drying time and great sales excellent choice for this new role.
in this issue of AMSOIL Magazine opportunities with enthusiasts and We are looking forward to what the
contains a message from us that independent parts stores. future holds.
should clear everything up for you.
Another way we support your
ALTRUM offers something special
business growth is through the
for you, but it’s not an opportunity
development of new programs that
like AMSOIL provides.
help you sell. The new Dispensing
The AMSOIL opportunity is special Equipment Program fits that Dean Alexander
unto itself. The Direct Jobbers description. If you pursue new Co-President
who attended the DJ Convention business with installers and large
in Tampa heard some preliminary commercial accounts, this program
details on some of our plans for will help you remove a barrier to
building a stronger business. entry and increase sales.
We have several projects in Alan Amatuzio
You’re also going to hear from
development designed to help Co-President & COO
Dan Peterson on some important
you attract more Dealers and
issues we will face in the months
customers and make more money.
4 | JANUARY 2017
M A G A Z I N E
Buy AMSOIL Online
AMSOIL ONLINE STORE
S T E P O N E I N T H E B U Y - S E L L P R O C E S S :
Create Curiosity
“NOT LOOKING” TO “LOOKING”
B R E A K I N G D O W N T H E B U Y - S E L L P R O C E S S
Buy AMSOIL Online
AMSOIL ONLINE STORE
*All trademarked names and images are the property of their respective owners and may be registered marks
6 | JANUARY 2017 in some countries. No affiliation or endorsement claim, express or implied, is made by their use. All products
M A G A Z I N E advertised here
Buy AMSOIL are developed by AMSOIL for use in the applications shown.
Online
AMSOIL ONLINE STORE
T E C H TA L K
*All trademarked names and images are the property of their respective owners and may be registered marks
in some countries. No affiliation or endorsement claim, express or implied, is made by their use. All products JANUARY 2017 | 7
advertised here are developed by AMSOIL for use in the Buyapplications
AMSOIL shown.
Online M A G A Z I N E
AMSOIL ONLINE STORE
Data Bulletin
Protector formula provides a dry Heavy-Duty Metal Protector
powersports enthusiasts,
• Displaces water and prolongs equipment life
• Leaves a dry, long-lasting (up to several years), wax-like film
• Sprays into hard-to-reach places
Directions
environment, protection can last AMSOIL INC., 925 Tower Ave., Superior, WI 54880 • 715-392-7101 • Printed in the USA
© 2016, AMSOIL INC. All rights reserved. The AMSOIL logo is a registered trademark of AMSOIL INC. G1136 12/16
*All trademarked names and images are the property of their respective owners and may be registered marks
8 | JANUARY 2017 in some countries. No affiliation or endorsement claim, express or implied, is made by their use. All products
M A G A Z I N E advertised here
Buy AMSOIL are developed by AMSOIL for use in the applications shown.
Online
AMSOIL ONLINE STORE
*All trademarked names and images are the property of their respective owners and may be registered marks
in some countries. No affiliation or endorsement claim, express or implied, is made by their use. All products JANUARY 2017 | 9
advertised here are developed by AMSOIL for use in the Buyapplications
AMSOIL shown.
Online M A G A Z I N E
AMSOIL ONLINE STORE
AMSOIL Magazine: The changes to the Synthetic Diesel Oil [DEO,DME]. And new It’s also important to know that using FA-4
AMSOIL synthetic diesel oil line are on a AMSOIL Heavy-Duty Synthetic Diesel Oil oils is optional. Each model-year 2017
lot of Dealers’ minds. Can you clarify the replaces AMSOIL OE Synthetic Diesel Oil and newer application will be different.
two new American Petroleum Institute [OED,OEC]. Some OEMs may require using an oil
(API) diesel oil specifications that took recommended for either API CK-4 or
effect in December? AMSOIL Magazine: What benefits do the
FA-4 – it is up to the customer to decide
new formulations provide?
which to use. If they desire maximum fuel
Peterson: To help ensure the motor
Peterson: The new diesel oils deliver economy, then they might favor FA-4. But,
oil you use in your car or truck offers a
better wear protection and phenomenal like I said, demand is expected to be low.
minimum level of performance, the API
has published motor oil specifications durability compared to industry
AMSOIL Magazine: Ford* recently
for decades. They typically update their requirements. Not only are customers
announced that it will not recommend
specs every few years to ensure lubricant getting an oil that performs better, pricing
API CK-4 or FA-4 oils in its applications,
performance keeps pace with engine remains unchanged. Plus, we were even
saying it will only recommend diesel oils
and equipment advancements. Normally able to increase commissions somewhat
that meet the Ford WSS-M2C171-F1
the transition from the outgoing to the on the Heavy-Duty line to benefit Dealers.
specification or oils formulated
incoming specification is simple and most specifically for the previous API CJ-4
people never notice it. specification. Why?
This time, however, the API has introduced “We’re never satisfied Peterson: We’re unsure which CK-4
two new diesel oil specifications – API or FA-4 diesel oils Ford tested, but
CK-4 and API FA-4 – to replace the
with minimum a company representative said the
outgoing API CJ-4 spec. As you can performance – we strive products led to increased wear in its 6.7L
imagine, this has led to some confusion. Power Stroke* engine.
to be the best.”
AMSOIL Magazine: How do Dealers The new AMSOIL Signature Series Max-
keep the two specifications straight? Duty Synthetic Diesel Oil and Heavy-
Duty Synthetic Diesel Oil formulations
Peterson: In most cases, your customers AMSOIL Magazine: What should Dealers launching in February will contain
will require an oil that meets the new API know about the API FA-4 specification? boosted levels of wear protection beyond
CK-4 specification. CK-4 is backward
Peterson: API FA-4 was introduced to Ford’s requirements. With the exception
compatible with the previous diesel
further improve fuel economy and reduce of Signature Series 5W-30, the new
spec. That means if your customers
emissions. As such, oils recommended diesel oils will carry the Ford WSS-
are using an oil recommended for API
for the FA-4 specification must meet more M2C171-F1 specification. Signature
CJ-4, they should simply transition to
strict fuel-economy requirements than oils Series 5W-30 will also be tested and
the corresponding upgraded AMSOIL
recommended for CK-4. evaluated for the specification once
synthetic diesel oil, which will be available
Ford finalizes its 6.7L Power Stroke
Feb. 6. We don’t anticipate high demand for engine test. We are certain it will pass
AMSOIL Magazine: Tell us about the two FA-4 oils since they’re not backward- the test, and the Ford WSS-M2C171-F1
new diesel oil lines. compatible with API CJ-4 and may only specification will be added to Signature
be used in certain 2017 and newer over- Series 5W-30 in early 2017. You and your
Peterson: We’ve made the transition the-road trucks, when approved by the customers can be well-assured that all
as simple as possible: new AMSOIL original equipment manufacturer (OEM). Ford Power Stroke engines, no matter
Signature Series Max-Duty Synthetic Initially there’ll be very few applications in the model year, are well-protected when
Diesel Oil replaces AMSOIL Premium which FA-4 oils may be used. using AMSOIL synthetic diesel oils.
*All trademarked names and images are the property of their respective owners and may be registered marks
10 | JANUARY 2017 in some countries. No affiliation or endorsement claim, express or implied, is made by their use. All products
M A G A Z I N E advertised here
Buy AMSOIL are developed by AMSOIL for use in the applications shown.
Online
AMSOIL ONLINE STORE
6X
DEO 5W-40 DEO 5W-40
6X More Wear
Protection*
AMSOIL
Signature Series
DME 15W-40 CK-4,
Diesel Oil DME 15W-40
CJ-4,
CI-4+…
Max-Duty
Protection
N/A
4X
DHD 5W-30
4X Better
N/A Cold-Temp
Performance**
DZF 0W-40
4X
ADP 15W-40 OED 15W-40
AMSOIL
Diesel Oil CK-4,
4X More Wear
CJ-4,
Protection*
Heavy-Duty CI-4+…
Protection
ADN 10W-30 OEC 10W-30
N/A
ADO 5W-40
* than required by the Detroit Diesel DD13 Scuffing Test for Specification DFS 93K222.
** When compared to SAE 15W-40 oil in ASTM D5293 Cold-Cranking Viscosity test.
JANUARY 2017 | 11
Buy AMSOIL Online M A G A Z I N E
AMSOIL ONLINE STORE
AMSOIL Magazine: Are either of Peterson: We tested SABER at 50:1 But if Dealers run into a prospect reluctant
the two new AMSOIL diesel oil lines in our mechanical lab to establish a to consider 80:1 or 100:1, use the ECHO
recommended for API FA-4? performance baseline when mixed at the String Trimmer Technical Study to sell
equipment manufacturer’s recommended them on 50:1. It’s up to each Dealer to
Peterson: No. We don’t anticipate
ratio. Establishing a performance baseline know his or her customers and prospects
sufficient demand, but we’ll monitor the
is a tactic we use to create a catalog of and sell SABER as the solution to the
market carefully. We have the technology
data for reference as we continually adjust problems they’re facing.
in place to offer an oil recommended for
our formulations for better performance.
FA-4, and we’ll act if the need arises.
SABER at 50:1 performed so well fighting
AMSOIL Magazine: Why aren’t our new Stihl* String Trimmer Piston
carbon deposits and wear that we decided
diesel oils API-certified? & Exhaust Port
to publish the results. We know how much
Peterson: The API licensing system is our Dealers and customers love seeing
SABER Professional OEM-branded Oil
a voluntary certification that only sets new performance testing. Plus, the results 100:1 50:1
minimum quality standards. We’re never at 50:1 provide a sales tool if Dealers run
satisfied with minimum performance – we into a prospect who’s not interested in
strive to be the best. the benefits of using less oil. Let’s face
it – many operators reject AMSOIL out
The system can hinder our ability to of hand because they assume they’re
cost-effectively implement technology supposed to use SABER at 100:1, and
that increases product performance. using less oil, in their minds, conflicts with
Our approach allows us to stay agile their desire to maximize equipment life and
and adopt the latest technology to performance. This study helps Dealers win
maximize overall engine protection. over prospects who might otherwise never
AMSOIL Magazine: Are there plans to consider AMSOIL.
eliminate Premium Protection Synthetic AMSOIL Magazine: Publishing test
Motor Oil (AMO, ARO), Series 3000 results of SABER at 50:1 makes it look
5W-30 Synthetic Heavy Duty Diesel Oil like you’re backing away from the 100:1
(HDD), 15W-40 Synthetic Heavy Duty recommendation. Don’t you trust SABER
Diesel and Marine Oil (AME) or 10W-30/ at 100:1?
SAE 30 Synthetic Heavy Duty Diesel Oil
(ACD)? Peterson: Absolutely. As the images KEY TAKEAWAYS
show, SABER at 100:1 is just as effective • Two new AMSOIL synthetic diesel
Peterson: No. Although we may update as other oils at 50:1. In fact, we’ve oils will be introduced Feb. 6 and are
the labels, they’ll all remain available as just wrapped up more string trimmer recommended for the new API CK-4
long as there’s demand. testing with SABER mixed at 100:1, specification.
AMSOIL Magazine: Let’s turn our and the results are fantastic. SABER • New AMSOIL Signature Series Max-Duty
delivered outstanding cleanliness Synthetic Diesel Oil replaces AMSOIL
attention to the two-stroke market. What Premium Synthetic Diesel Oil.
key developments should Dealers be and wear protection, while the oil also
aware of? solved nagging issues operators have • New AMSOIL Heavy-Duty Synthetic
experienced with exhaust-port blocking Diesel Oil replaces AMSOIL OE
Peterson: Handheld two-stroke and spark-arrestor-screen plugging. We Synthetic Diesel Oil.
equipment is changing. Years ago, plan to publish those results by spring. • We will not introduce a diesel oil
chainsaws, string trimmers and other recommended for the new FA-4 spec
equipment ran rich, and burned a lot It’s important for Dealers to know, at this time due to low anticipated
of oil. The problems we saw back then however, that some modern two-stroke demand, but will act if the need arises.
included a lot of smoke and plug fouling. equipment runs extremely hot and is more • Modern two-stroke handheld
Times have changed. The government prone to deposits and wear. SABER at equipment uses less oil and runs hotter
requires reduced emissions, and 100:1 performs just as well as other oils than their predecessors, creating new
at 50:1 in this equipment, but SABER performance challenges, such as
OEMs have complied by designing exhaust-port and spark-arrestor-screen
equipment that runs on less oil. This does offer an extra measure of protection
plugging.
equals more heat, which can lead to at 50:1 due to the added detergency
provided by using more oil. • No two-stroke oil we’ve tested in our
ring sticking, exhaust-port plugging mechanic lab can match the phenom-
and spark-arrestor-screen blocking. AMSOIL Magazine: In light of this enal performance of SABER Professional,
We reformulated SABER Professional performance testing, how should Dealers helping Dealers stand out.
Synthetic 2-Stroke Oil (ATP) last year to sell SABER Professional? • SABER Professional gives you the
address these issues. option to sell the benefits of either a
Peterson: Our test results are available to 50:1 mix ratio or an 80:1/100:1 mix ratio
AMSOIL Magazine: The ECHO* String help Dealers sell, not tell them how to sell. depending on your approach and your
Trimmer Technical Study (G3455) If Dealers’ customers are happy using customers’ preferences.
demonstrates SABER’s superior an 80:1 or 100:1 mix ratio, Dealers can
performance. But why did you test SABER continue to market the value of using less
at 50:1 in the study instead of 100:1? oil and saving money.
*All trademarked names and images are the property of their respective owners and may be registered marks
12 | JANUARY 2017 in some countries. No affiliation or endorsement claim, express or implied, is made by their use. All products
M A G A Z I N E advertised here
Buy AMSOIL are developed by AMSOIL for use in the applications shown.
Online
AMSOIL ONLINE STORE
*All trademarked names and images are the property of their respective owners and may be registered marks
in some countries. No affiliation or endorsement claim, express or implied, is made by their use. All products JANUARY 2017 | 13
advertised here are developed by AMSOIL for use in the Buyapplications
AMSOIL shown.
Online M A G A Z I N E
AMSOIL ONLINE STORE
R A C I N G A N D P R O M O T I O N A L N E W S
Year-End Awards
Teams and drivers receive special recognition at USAC Banquet.
B X
WITH JEREMY MEYER
*All trademarked names and images are the property of their respective owners and may be registered marks
14 | JANUARY 2017 in some countries. No affiliation or endorsement claim, express or implied, is made by their use. All products
M A G A Z I N E advertised here
Buy AMSOIL are developed by AMSOIL for use in the applications shown.
Online
AMSOIL ONLINE STORE
JANUARY 2017 | 15
Buy AMSOIL Online M A G A Z I N E
AMSOIL ONLINE STORE
MONTHLY LEADERS
The AMSOIL Dealer Hall of Fame, full AMSOIL business category descriptions and top 20 monthly
leaders can be found in the Dealer Recognition area under the Services menu in the Dealer Zone.
Dave M. Mann
Michigan
Bill & Donna Durand George & Shirley
7-STAR REGENCY PLATINUM
DIRECT JOBBER Douglas
Wisconsin
Tennessee
7-STAR REGENCY PLATINUM SECOND
DIRECT JOBBERS Total Organization 4-STAR REGENCY PLATINUM
DIRECT JOBBERS
FIRST FIRST
Total Organization Personal Group Sales THIRD
Total Organization
SECOND SEVENTH
Personal Group Sales New Qualified Customers EIGHTH
Personal Group Sales
HALL OF FAME SIXTH
New Customer Sales
16 | JANUARY 2017
M A G A Z I N E
Buy AMSOIL Online
AMSOIL ONLINE STORE
OCTOBER 2016
David B. Richardson
Michael H. Ellis Ohio
Michigan
EXECUTIVE DIRECT JOBBER
Thomas R. Weiss
5-STAR REGENCY PLATINUM North Dakota
DIRECT JOBBER TENTH REGENCY PLATINUM DIRECT
Personal Group Sales JOBBER
TENTH
Total Organization FIRST SECOND
Commercial Account Sales Commercial Account Sales
FIFTH
Personal Group Sales THIRD SEVENTH
New Qualified Customers New Customer Sales
FIRST
Retail Account Sales THIRD
New Customer Sales
Vijay Parany
Ontario
Kent & Trudy
Tim Goor Whiteman
1-STAR REGENCY PLATINUM
South Dakota DIRECT JOBBER Utah
DEALER 7-STAR REGENCY PLATINUM
EIGHTH DIRECT JOBBERS
FOURTH New Qualified Customers
New Qualified Customers SECOND
FIFTH New Customer Sales
New Customer Sales
JANUARY 2017 | 17
Buy AMSOIL Online M A G A Z I N E
AMSOIL ONLINE STORE
MONTHLY LEADERS
The AMSOIL Dealer Hall of Fame, full AMSOIL business category descriptions and top 20 monthly
leaders can be found in the Dealer Recognition area under the Services menu in the Dealer Zone.
Direct Jobbers:
Donald & Kathleen Reichert Jr.
EXECUTIVE PREMIER
18 | JANUARY 2017
M A G A Z I N E
Buy AMSOIL Online
AMSOIL ONLINE STORE
E U R O P E A N C A R F O R M U L A F A M I L Y
European Car Formula European Car Formula European Car Formula European Car Formula
0W-40 Classic Emissions 5W-40 Classic Emissions 5W-30 Improved 5W-40 Improved
System Protection System Protection Emissions System Emissions System
Synthetic Motor Oil (EFO): Synthetic Motor Oil (EFM): Protection Synthetic Motor Protection Synthetic Motor
API SN, SM…; ACEA A3/ API SN, SM…; ACEA A3/B3, Oil (AEL): API SN; SM…; Oil (AFL): API SN, SM,
B3, A3/B4; BMW LL-01; A3/B4; BMW LL-01; GM LL- ACEA C3; BMW LL-04; CF...; ACEA C3; Chrysler
Mercedes-Benz 229.1, B-025; Renault 0700, 0710 Mercedes-Benz 229.51; MS-10850;GM dexos 2™;
229.3, 229.5; Porsche
Manufacturer Approvals:* Porsche C30; GM dexos 2™; Volkswagen 502.00, 505.01;
A40; Renault 0700, 0710; Chrysler MS-11106 Ford WSS-2C917-A; Renault
MB-Approval 229.5; Porsche
Volkswagen 502.00, 505.00 0700, 0710
A40; Volkswagen 502.00, Manufacturer Approvals:*
505.00 Volkswagen 504.00, 507.00 Manufacturer Approvals:*
BMW Longlife-04; MB-
* All trademarked names are the property of their respective owners and may be registered marks in some countries.
No affiliation or endorsement claim, express or implied, is made by their use.
Approval 229.51; Porsche A40
January Close-Out
The last day to process January orders in the U.S. and Canada is
the close of business on Tuesday, Jan. 31. Individual telephone and
walk-in orders will be processed if initiated by the close of business.
Internet and fax orders will be accepted until 3 p.m. Central Time
on that day. All orders received after these times will be processed
for the following month. Volume transfers for January business will
be accepted until 3 p.m. Central Time on Monday, Feb. 6. All trans-
fers received after this time will be returned.
Keep Your Retail Account Profiles Updated
Be sure to provide accurate information for each of your retail
accounts for possible inclusion on the AMSOIL Locator. The
Locator shows potential AMSOIL customers where they can
purchase AMSOIL products or have AMSOIL products installed
in their vehicles. A retail account whose profile has not been
updated may not appear on the Locator when it qualifies, or may
not appear accurately, potentially hindering both the Dealer’s
and retailer’s growth and profits. To update your retail account
information, log in to the Dealer Zone and click Retail Account
Information Administration under the My Business menu.
Dan Peterson Promoted to Senior Vice President,
Dealer Sales and Marketing
The AMSOIL Dealer Sales, Communications, Integrated Marketing
and Technical Marketing departments have been combined
into the Dealer Sales and Marketing department, led by new New Ads in the AMSOIL Print Center
Senior Vice President, Dealer Sales and Marketing Dan Peterson.
New full-page, half-page and quarter-page
With his deep technical knowledge, affinity for marketing and
customizable ads have been added to the AMSOIL
understanding of our Dealer network from his nearly 10 years
Print Center. Ads can be used to promote your
as Vice President, Technical Development, Peterson is uniquely
AMSOIL business in local and regional publications,
positioned for this new challenge of helping AMSOIL and its
or have them printed and distribute them like flyers.
Dealers reach new levels of success.
*All trademarked names and images are the property of their respective owners and may be registered marks
20 | JANUARY 2017 in some countries. No affiliation or endorsement claim, express or implied, is made by their use. All products
M A G A Z I N E advertised here
Buy AMSOIL are developed by AMSOIL for use in the applications shown.
Online
AMSOIL ONLINE STORE
Helping you grow your business is you, they don’t even consider your and downs of sales. It may help you
one of our primary goals. The Dealer competition. Not just because of the find a program in which you excel.
Sales Department does this by great products that you represent, Diversification of your AMSOIL
providing great training, developing but because of the great service you business can be achieved in a number
strong programs to sell and providing provide. of ways. First of all, it can mean filling
guidance through difficult selling your business with individuals and
situations. At the end of the day, when 2. Great Communication – When
companies in all of the programs
you grow your business it not only customers don’t hear from their
that we offer – Dealers, Preferred
benefits you, but also strengthens Dealer, the likelihood of them looking
Customers, catalog customers, retail
AMSOIL and allows us to continually for alternative products and solutions
accounts and commercial accounts.
develop new products and programs increases significantly. For many
This really involves putting your
that make us more appealing to the of our customers, their Dealer is
customers in the right program to meet
companies and people who buy our the face and voice of AMSOIL.
their needs. Secondly, it may mean
products. Everyone wins. Providing good communication is a
diversifying your customer base within
key component to excellent customer
those programs. Seek retail customers
As regional sales managers, we service. Without it, your customers
in varying industries. Seek Dealers who
interact with a lot of Dealers and come and Dealers may miss out on things
have different skills and strengths. If
across all different kinds of situations they can benefit from, such as new
you are comfortable with face-to-face
and challenges. It is evident that no product and program announcements.
sales, but not so comfortable with the
two Dealers are the same, and no A lack of communication can also
computer, seek other Dealers who
two situations or challenges are the create problems when customers are
are comfortable marketing AMSOIL
same. There are always many different surprised by AMSOIL changes. A
through a website. Finally, diversifying
avenues for overcoming challenges retail account that is not aware of an
your AMSOIL business may involve the
and reaching that common goal of upcoming price increase may not be
methods you choose to market AMSOIL
growing Dealers’ businesses. very happy if the first they hear about
and your Dealership – trade shows,
it is when they place an order. No
We see four common traits repeat racing events, online, in-person, etc.
matter how much communication they
themselves over and over again in
receive directly from AMSOIL, there is 4. Provide New Ideas – Providing
successful Dealers.
no comparison to learning about this customers with new ideas makes you
1. Customer Focused – It doesn’t type of a change through a personal a more valuable resource to them.
matter what industry you are in – if visit or a phone call from their Dealer. It Make sure you understand AMSOIL
you are focused on what is best for ensures they receive and understand products and programs. When you visit
yourself, it will be difficult to achieve the information and have time to make a customer, getting an order shouldn’t
long-term success. You might win adjustments on their end. It decreases be your only goal. Have something new
some short-term sales, but eventually the likelihood that they may be upset prepared to present to them that may
those customers will go away when and consider dropping AMSOIL. benefit them in some way. The same
they realize you aren’t looking out for holds true when you interact with your
3. Diversified Business –
their best interests. Understanding Dealers; have something to share with
Diversification of where a company’s
your customers’ goals is crucial. Your them that may help them grow their
products are marketed and sold is
customers start to see you as less of businesses. It might be something as
not only important to an organization
a salesperson and more of a partner simple as a good industry article.
the size of AMSOIL, but also to
– someone who wants to help them
each individual AMSOIL Dealership. Embracing these traits will strengthen
succeed, solve a problem or find
Diversifying your business will and help grow your individual business
the best solution for them. They not
accomplish several things. It can and AMSOIL as a whole.
only start to buy more product from
help you minimize the cyclical ups
22 | JANUARY 2017
M A G A Z I N E
Buy AMSOIL Online
AMSOIL ONLINE STORE
Filtration Solutions
WE HONOR
Minimum 10%
(Discover in U.S. only) Post-Consumer Fiber
AMSOIL INC., 925 Tower Ave., Superior, WI 54880 • 715-392-7101 • Printed in the USA
© 2017, AMSOIL INC. All rights reserved. The AMSOIL logo is a registered trademark of AMSOIL INC. www.amsoil.com January 2017