STRATEGIC PLAN 2019 — 2024 — 2034 Marco Island, Florida April 2019 Lyle Sumek Associates, Inc 9 Flagship Court Palm Coast, FL. 32137Steatgie Plan 2019 20242034: Chair, City Couseiand City Manager Marco sandra Table of Contents | Strategic Planning Model for the City of Mareo Island 1 Marco Island Vision 2034 3 Marco Island City Government: Our Mission Marco Island City Government: Core Values 4 Marco Island Plan 2019 - 2024 HH 20 Marco Island Action Agenda 2019— 2020 Hoe 40 1 cated materia ae copyrighted. Tht report may be duplicated for distribution o appropriate paris a needed, No unauthorized duplication it orate in trang within your organization er fr coaslling purposes ouside your orantaton. All request for uplcation mest be subeaited in “Campigh'© 2019: Lyle Some Await, Te Fj 90405Stategic Pan 2019 2024-2034: Chair City Counc and City Manager Marco sad Flrida STRATEGIC PLANNING MODEL FOR THE CITY OF MARCO ISLAND ‘Capit © 219 Le Sek Asoc, Pree TAO‘Seatac Plan 2019 _ 20242034: Cat, City Couel and City Mager Maro ln ride Strategic Planning Model for the City of Marco Island Value-based principles that Destination serie the prefered VISION “You Have Arrived” ture in 5 years ‘Strategle goals that focus 3 Map outeonshse shjectvs aod : potential ‘ator Sears PLAN “The Right Route* ees fore yar amar progam: oly gene or ee tran Conn bineary management agenda for staff; EXECUTION “The Right Direction’ major projects Prince tat dette ‘pea of TTY it vcrament an sete ale primary srs core serie MISSION “rnc os Tose CORE BELIEFS “the ht People” ‘Capight© 2019: Lye Sina Asses, Peja 90405Sati Plan 2019 2024-2034: Char, City Council nd City Manager Mare sand loa MARCO ISLAND VISION 2034 ‘Capit ©3015 yl Sak Associates, Te e Piet 1900SSati Pn 2019-2024 203 Chr, City Council ad City Manager Mateo sandra Marco Island Vision 2034 MARCO ISLAND VISION 2034 :: MARCO ISLAND 2034 is a GREAT RESIDENTIAL COMMUNITY with SMALL TOWN CHARM!” MARCO ISLAND 2034 is distinguished by our BEAUTY,” our WORLD-CLASS BEACH and NATURAL ENVIRONMENT and our WATERWAYS. In 2034, our residents enjoy our CONVENIENT COASTAL LIVING and take PRIDE IN OUR MARCO ISLAND COMMUNITY. Caprigt © 019: Le Sime Asoc, Te ise OHSSeatei Plan 201 ~ 2024 204: Char City Coun and City ManageMaro Ian Farida Marco Island Vision 2034 PRINCIPLE 1 GREAT RESIDENTIAL COMMUNITY PRINCIPLE 2 SMALL TOWN FEEL > Means > Means 1. Well-buit, wellmaistained housing sock 1 Character and fel ofa small town 2. Top quality schoos facilites and programs 2. Friendly poople— residents knowing and helping 3. Well-esigned, well-maintained neighborhood neighbors infasructre soos, sidewalks, swales 3. Nohigh ise beyond the beach 4, Range of housing options: condos, single-family homes, ‘4 Community evens and activites designed to bring homes designed fr seniors and progressive housing units residents together for seniors, 5. Development in sae ofa small own 5. High percentage of owner-occupied housing wis 6. “Downtown” with park, restaurants, and entertainment 6 Retained, enhanced propery valves 7. Community and City suppor for arts and calture 7. Sease of community 8 Community gathering paces 8. Limited automobiles 9. Safe community anytime and anyplace 9, Mobily by options oter thane automobile 10, Personal service for customers 10. Limited short-term ental in residential neighborhoods 11. Low density 11 Reputation: grat place to aise children 12. ‘Tee canopy on major corridors 12, Ourchildren retin to Marco Island to raise their children 13. Family-friendly community 14. Song fuit-based community Fea om ‘Capit © 215: Samak Associ,Sate Pla 2019 2024 2034 Chae, City Cou and City Manager Marc snd PRINCIPLE 3 BEAUTY > Means 1 2 3 10. u 12, 1B Attractive entrances and gateways, ‘Well-designed and well-maintained City infrastructure — roads, medians Wel-designod, well-maintained and replaced landscaping = public and private ‘Well-designed and well-maintained commercial centers ‘Well-designed and well-maintained residential neighborhoods Positive curb appeal and first impression (Open greenspaces throughout the community "New developments and buildings designed with unique and enduring features (Clean and liner free Florida friendly landscaping ‘Well-maintained City parks Underground electrical utilities Sign controlled ~ size and ype PRINCIPLE 4 WORLD-CLASS BEACH AND NATURAL, ENVIRONMENT > Means Expanded public access for residents Activities, events and festivals onthe beach Beach preserved through reoourishment Reputation: one the best beaches inthe world ‘Prepared for sea level rise and major natura events ce for residents’ enjoyment Vistas with amazing sunsets Restroom facilities Preservation of nural habitat end wildlife Wildlife protected Capi BOT Ty Se Asan, Te Project TOOTStntgi Plan 2019 2024~ 2034 Chai. City Come nl City ManagerMarco sand Florida > PRINCIPLE § WATERWAYS. jeans ‘Natural water grass in waterways Retur of fish and other wildlife to canals “Agriculture in local waters ‘Water quality regularly monitored and evaluated ‘Minimizing harmful chemicals and products ‘Well-mintained stormwater system including swale ‘Well-msintained, dredged canals, Boating opportunities with quick access tothe Gulf of Mexico 9, Welldesigned and maintained seawalls 10, Clear water - see the bottom 11, Wildlife protected and thriving eu avaenng PRINCIPLE 6 CONVENIENT COASTAL LIVING > Means 1. Self-contained community —no need to leave the for daily necessities Bikeable and walkable community with connectivity to ‘community destinations ‘Range of rcreational and leisure choices Walk or bike to shopping, eating, and entertainment ‘Nightlife beyond 9-pm ‘Movie theater ‘Top quality emergency medical facility and services ‘Access to local hospital and healthcare facilities and 9. Live entertainment venues 10. Performing ats facilities 11, Amphitheater with a varity of programs and activites 12. Relaxed lifestyle and “hassle-free” living 13. Assisted living facilityies) with a memory care unit 14, Access to quality golf experiences 15, Mobility by golf carts (street legal) 16. Easy mobility without traffic congestion ~ year-round 17. Affordable and functional local tansit service 18. Free public WiFi and ‘Carga © 019 yl Sek Assia, ne Pager OTS 7Stee Plan 2019 2024-2034: Cai, City Cowl nd City Manage Maro land Florida PRINCIPLE 7 PRIDE IN OUR MARCO ISLAND COMMUNITY, > Means 1 2, 3 (Community and neighborhood identity and pride Residents contributing toa better community ~today and in the future ‘Resident taking pride i saying: "I ive on Marco Island” Residents actively involved in civic affairs and governance processes Residents having opportunites to provide input on the Future direction ofthe community ‘Active community organizations, service cubs, and fith-based stations ‘When you cross the bridge, you are “home” Copigh'S B01: Lye Samek Aso, ne Project 19H‘Sate ln 2019 2024 2034: Chae, City Coun and Cy ManagexMarco Mand Frida MARCO ISLAND CITY GOVERNMENT: MISSION Copii 015 Tye Some Asta, Project 190405 - oStati Plan 2019 2024203: Chir, City Coen and City Manager Mare sandra Marco Island City Government: Mission MARCO ISLAND CITY MISSION MARCO ISLAND CITY GOVERNMENT MISSION is to provide EXCELLENT MUNICIPAL SERVICES and PROTECT THE ISLAND’S CHARACTER AND LIFESTYLE. ® MARCO ISLAND CITY GOVERNMENT acts in a FINANCIALLY RESPONSIBLE MANNER, celebrates CUSTOMER FOCUSED SERVICES “ and offers OPPORTUNITIES FOR COMMUNITY ENGAGEMENT. ‘Caprigh'© 019: Lye Same Assos, ae Projo 190805 0Steatgie Plan 2019 ~2024 203: Chir, City Coun and City Manager Marco Islandia Marco Island City Government Mission Guiding Principles PRINCIPLE 1 EXCELLENT MUNICIPAL SERVICES > Means 1, Develop a reputation and receive awards for City organization and service “excellence” 2. Acting in an ethical manner 5, Evaluate performance and outcomes and us the data to enhance services, including after action reports and recommendations Provide consistent City services and enforcement equally under the law Develop and use an ongoing process improvement program in every department Hove accredited departments meeting and exceeding national standards Have a City workforce dedicated to public service and commited to serving the Marco Island ‘community 8. Develop and upgrade performance metrics system and use the information to reduce costs and ‘enhance City service delivery 9. Have competent, professional City workforce ‘Caight © 219: Lye Samak Aas, ne Pree DOT 1Sati Plan 019 2024 2034 Chi, City Council and City Mangere sand Florida PRINCIPLE 2 PROTECT THE ISLAND CHARACTER AND LIFE STYLE > Means L 2. ‘Enforce codes and ordinances equally under the law Develop and regularly update comprehensive plan and land development code Preserve and enhance water quality in Marco Island bays and waterways Develop codes and ordinances consistent with the City vision and goals Preserve and enhance Marco Island's beach Maintain or reduce Island density Preserve the natural environment PRINCIPLE 3 FINANCIALLY RESPONSIBLE > Means 1 10. Leverage City resources through grants and outside ‘funding sources Deliver City services inthe most cost-effective and cffcient manner Provide competitive, market-based City employee compensation thats affordable for residents Maintain and enhance positive working relationships with Collier County and Collier Schools and local legislative delegation ‘Maintain investment quality bond rating, Develop and update a capital planning process with funding mechanism Invest inthe maintenance of City infrastructure lave reserve/savings to fin future capital projects Provide resources to support defined City services and service levels Have prudent use of and rate setting for local tax revenues ‘opr O BOTW Lyle Sem Aeon Projet 1020 ro‘Seatepic Plan 2019 2024 2034 Cae, Cty Coun end Cay Manage Mare sandra PRINCIPLE 4 CUSTOMER FOCUSED SERVICES > Means 1 Listen to and strive to understand the customers concerns, needs, and issues Develop systems for measuring customer satisfaction level ‘and feedback on customer service you must say “no take time to explain the decision and actions tothe customer resent a professional appearance ~ personal and workplace ‘Strive to exceed the customer's expectations ‘ake pride in serving the community Provide a 24-hour response to any inguity or request for PRINCIPLE S OPPORTUNITIES FOR COMMUNITY ENGAGEMENT > Means 1 Involve residents in the governance process through boards, commissions, task forees and committees Develop and regularly update the City website and apps Develop an effective emergency communication system ‘with residents and businesses ‘Communicate in an open, transparent and timely manner Develop proactive communications strategy and ‘mechanisms using a variety of platforms and processes Gover ina civil and respectful manner Recognize volunteers for their time and contributions Listen to the input and feedback from the community Celebrate with the community City suecessess and accomplishments ‘Capit © OTF Lyle Sek Avoca Te Fajen 10405 aSati ln 2019 20242034 Cait, Cty Coun an City MaageMarc sad MARCO ISLAND CITY GOVERNMENT: CORE VALUES ‘Coppigh'© 279 le Suna Assis, Project 1900S 7‘Strategie Plan 2019 ~2024~ 2054: Chi, City Cou and City Manager ln lrg Marco Island City Government: Core Values MARCO ISLAND S.P.LR.LT. S =SERVE P =PROFESSIONAL I =INTEGRITY R=RESULTS 1 = INNOVATIVE T=TEAM ‘Capi © 2015: Lye Stanek Assocs Fea oTSti Plan 219 2024 2054 Chait, Cty Counellan Cty Manage Mate sand Fria Marco Island City Government Core Values VALUE 1 SERVE > Means Listen to your customer and strive to understand their concers and issues Strive to exceed the customer's expectations ‘Take ownership of your services and decisions Provide a timely follow-up Look for ways to add value tothe community If "a0" is the answer, take time to explain your decisions and actions “ave passion for public service and your job valuate the customer's satisfaction Aaticpate the needs of customers ‘Caigh © 2019 Lyle Saek Avoca, Free 90H 16‘SttepicPan 2019 2026-2034: Chai City Counc and City Manage Maro Wind Florida > VALUE 2 PROFESSIONAL jeans Demonstrate competence in your job Provide complete, factual and curate reports Avoid polities Define goals and City performance standards Deliver resus beyond expectations ~ go the extra mile Actin a professional manner Develop and maintain your knowledge and skillsts ‘Act consistent with your professional standards euaueeneg VALUE 3 INTEGRITY > Means 1 ‘Take responsibility and ownership ofthe tasks and your decisions Deliver on your promises and commitments Act with honesty ‘Be accountable for your actions, decisions, and the results ‘Actin an ethical manner ave postive, can do attitude Respect others Provide honest, accurate reports Copigh © OTR ye Sek Assn, Te Fie TOT 7Stegi Plan 2019 2024 2034 Chair, City Council and City Manager Marc sandra VALUE 4 RESULTS > Means 1. Complete the task on time and within the budget Measure your performance outcomes and use to improve performance Do the job righ the first time Provide a 24-hour response to n inguiry Provide a timely acknowledgement and response Aaticipate and look for solutions of problems. ‘Act witha sense of urgency Follow through to complete the task ‘Take pride in your work product ~ put your name on it Look for ways to inerease productivity and to reduce costs Prepare and use after ation reports VALUES INNOVATIVE > Means 1. Look for ways to maximize productivity with evailable resources —be resourcefil 2. Look for ways to continuously improve services, processes, and daily operations 3. Look for ways to become more efficient and to reduce the cost of service dalivery 4, Challenge the “satus quo" — avoid “we have always done ‘this way” ‘5. Leam from setbacks and failures 6. Know “Best Practices” and evaluate their app! Marco Island 7. Keep the “big picture” in mind —be open to new ideas and approaches 8. Make suggestions for ways to improve 9, Develop an innovation award for City employees ation to Capit © 20195 Lye Samak Assocs Ts Proje 10805 i®Stati ln 2019 — 2024 2034 Chit, City Coun and City Manager Mare sda VALUE 6 TEAM > Means 1 2. 3 ‘Werks asa team —avoid work unit or departmental “silos” ‘Know and practice your role and responsiilites Keep others informed ~ avoid surprises and last minute ‘communications Recognize the contributions of other team members Respect other team members Develop relationships based upon trust of the team and team player (Communicate in an open, direct and timely manner Help other work units to be successful Copy © 201 Lye Samak Assos, Te Pred 0805‘Suategi Plan 2019 2024 2034 Chair, City Cone ad City MangerMareo sandr PLAN 2019 — 2024 CITY OF MARCO ISLAND ‘Copyright© 015: Lye Samak Assocs, ~ Project 19005Stati Plan 2019 2026-2034; Cai, City Counel and City ManagerMarco sandra Goals 2024 City of Marco Island FINANCIALLY SOUND CITY PROVIDING EXCELLENT SERVICES PRISTINE NATURAL ENVIRONMENT AND QUALITY WATER CONTROL GROWTH AND DEVELOPMENT/REDEVELOPMENT GREAT PLACE TO LIVE ‘Cait © 019 ye Suma Havoc, z Peet 10405 aSati lan 2019 2024-2034 Chait, City Coen and City MangeMare sandra Goal 1 Financially Sound City Providing Excellent Services OBJECTIVES Have a high-level of customer satisfaction with City services and services response Fire and retain a professional, talented workforce dedicated to serving our community with competitive compensation Provide City services in a cost-effective and efficient Have resources to support defined City services and service levels Invest in the maintenance and upgrade of City facilites, equipment and infastructure Leverage City resources through grants and outside funding |. Develop and institutionalize an ongoing strategic planning process MEANS TO RESIDENTS Service vale for taxes and fees Affordable City goverment Easy, convenient access to City services and information Friendly customer service from City government ‘Timely response fora service call emergency and non- emergency ‘Capigt 2019 Le Sick Asso, Project 190805 2‘Suutoi Plan 2019 2024-2034 Cue, Cty Coun and City Mange Mare sandra SHORT TERM CHALLENGES ‘AND OPPORTUNITIES Defining the City services and determining services priorities Improving Cty customer services ~ more customer focus and friendly Documenting and improving City written processes and service delivery Tncreasng costs of City government: pensions, healthcare, ‘operating expenses, constriction costs Residents desire for lower taxes and less expensive ‘government Greater performance accountability ~ departments and ‘managers Aging City buildings and infrastructure needing major repairs or replacement Communicating with community Partnering with Collier County to gain addtional resources {or City services and facilities 10, un, 2. LONG TERM CHALLENGES AND OPPORTUNITIES. Responding othe increased level of public information requests Difficulty in recruiting and retaining qualified City employees Increased competition and requirements for grants ‘Actions by the Federal goverament and State of Florida impacting City finances, services, programs, and infrastructure Potential economic recession impacting housing prices and City revenues Limited capacity in the City organization for additonal services or expanded City services Limited revenue options for Florida cities ‘Determining who should pay for City services andthe ‘method of payment ‘Residents deste for an immediate response through socal media Funding for larger projects Responding to the expectations ofthe millennial workforce Evolving technology impacting the City and community ‘Caprigh © 219% Le Same Asso, me Prjoe 190405 3Sategic Plan 2019-2024 2034: Cai, City Coun nd City ManagerMareo and Florida POLICY ACTIONS 2019-2020 MANAGEMENT ACTIONS 2019-2020 1. Police Departmen Organization Review [TopPanriy] 1. Cllr Coty 1 Cnt Soles Tx Allocation Top Fay 2 Bulding Pit Proce: Peformance [Top oriy"] 2. City Employee Compensation and Benes. [Top Fir ‘ai 2. Fie Suton #50: Deion Top Poi 3._Fveew Finn Plan with Gener 4 Comprehensive Infastuctre and Feito [igh Fry ‘Fund Projections ‘Assessment and Plan with Funding 4. Prnctve Cty Commnicainstobie [Tap hiaiy] —, Mmamen nti — Ensen Poe, ln Progam iy Deurmens Comprehensive Revew [High Pr 5. Sou Pan Devopmeat en [Higrrioay] tyes Comrchnsveneview [High Istitutionalization ubssheeuiotiveleuveesebaxiutl 6. Hurricane Fund ~ 25% Reserve ae 7. Financial Policies: Review and Direction ee PaTDRY Fa ‘Capigh © 209% Lye Suma Assos, IeStati Pin 2019-2024 2034 Cit, City Council an City ManagerMarco sandra MANAGEMENT IN PROGRESS 2019-2020 Fite Public Outreach Program: Expansion Fire Employee Climate Survey ‘WaterSewer Emergency Response Plan Full-Time Recording Specials: Direction NIMS Treining: Completion Emergency Housing for City Staff Agreement City's Operational Preparedness Plan/Coordiation 2019 Police Chief: Selection Police Contract: Approval ‘Tylee Munis~ Utility Billing Module: Implementation ‘Damage Assessment Policy and Operating Procedures: Development Public Information Policy and Operational Procedures: evelopment Police Vehicle Replacement: Purchase ‘Administrative Policies and Procedures: Review and Revise — 50% ~ 100% Hacard Mitigation Grant (HMGP): Notification Disaster Preparedness Equipment and Supplies Irma Property Insurance Claim: Completion Police Firearms Standardization: Purchase Police Records Management System (with Collier County) Set-Up Police Uniform Replacement ‘Peoblem-Oriented Community Policing Training 2 2 25, 2. 28, 29, 30. 3. 2 3 x 3s %, a 38 x, 0 a 2 % 45, MANAGEMENT IN PROGRESS 2019-2020 ‘VHF Radio System Improvements Police 800MHz Radio Replacement Quick Response Vehicle Replacement Police Incident Command Training (Current Staff) Software as a Service (SAAS) Cloud-Based Solution for Tyler Fire Vehicle and Apparatus Maintenance; Solution Fire Prevention Vehicle Lease CERT Team Training Plan Laserfiche Documents Management: Implementation/City Document on Website Growth Management Website: Update ‘Comprehensive Emergency Management Plan: Update ‘Continuity of Operations (COOP) Plan: Development School Resources Officers: Training Police Trailers (2): Purchase ‘Record Management System for Emergency Calls: Revision Emergency Fuel Supply and Mobile Fueling Service Blue Zone Participation Fite Policies and Procedures: Update Kubota (ATV) Replacement Ima FEMA: Wrap Up Irma After Action Report Implementation Fire Service Cancer Prevention Program Police Policy Manual Police Vessel Replacement pig © BU ye Sema Aso Te rojas aT =Stati Plan 2019-2024 2054 Cai, Cty Coun and City Manger Marc ean ria 47 49, 50, 51 32 53. 54 55, 37. 58 39. 61 2, MANAGEMENT IN PROGRESS 2019 2020 ‘Bunker Gear Replacement ‘Travel and Expense Modules: Implementation 180 Rating Preparation (fom “3” to “2") EKG Monitors Self-Contained Breathing Apparatus Replacement Permitting Software Plan: Implementation QLess: Implementation Handheld Meter Reading Devices: Upgrade Mareo Island Civie Associaton Hurricane Preparedness Publication: Re-Write Finance FEMA Compliance on Purchasing and Procurement Fire Partnership with Hodges University for Leadership Development Fall Prevention and Mental Wellness Program for Seniors Fire Hazardous Materials Training Exercise PEER Counseling Certification: Expansion Employee Resource Guide: Development ‘Aninual Employee Health Fair Dump Truck: Purchase ‘MAJOR PROJECTS 2019-2020 1. Fire Station #51 Hurricane Windscreen Protection ‘Steel Framed Storage Building for Large Equipment: Construction Radio Tower Repairs Caxambas Cour West Winterbery Bridge Inspection Police Building Generator: Installation Police Parking Lot Maintenance Police Building Improvements a HVAC b. Carpet ©. Painting (Interior and Exterior) 4. Gate Security 8,_ Lift Station Generator: Installation 9. Source Water Facility Generator: Construction 10. City Hall Wind RetrofitFlood Proofing 11, Fite Station #51: Opening Capit © 019 ye Sak Associa, Fegan a0 %Sati Pa 2019 2024-2034. Chair, City Counei and City Manages aco slandForida (ON THE HORIZON 2020-2024 City Employee Climate Survey: Development “Management and Employee Succession Policy and Program: Direction, sand Funding LLean/Six Sigma Program: Report with Options, Direction, City Actions, and Funding ‘Outcome-Based Performance Metres: Development Charter Review: Direction ‘Automated Meter Program: Report with Options, Direction, and Funding Fire Managed Care: Report with Options, Direction, and Funding City Website: Upgrade Capit © 079: Le Suma Associa, Te Pree 105 aState Plan 2019 2024-2034: Chair, City Cones City MenaperMaco andi Goal 2 Pristine Natural Environment and Quality Water OBJECTIVES MEANS TO RESIDENTS. 1. Improve the overall quality of water 1. Protection of Marc Island's natural assets and 2. Preserve our “world clas” beach ‘environment Develop and maintain an effective stormwater management ‘Maintained, eshanced property values system ‘Clean canals with clear water Have fish, crabs, and seagrass living in the waterways Ability to use the waterways for recreation ‘Meet and exceed water quality standards ‘Confidence thatthe City is prepared fora major storm Have well-maintained canals and swales event EEfectively manage wildlife ‘opi © 019: ye Suma Assoc, Tne Paget TAO wSuategi Plan 2019 2024 2034 Cae, Cty Coun and City Manage Marco sania SHORT TERM CHALLENGES LONG TERM CHALLENGES: ‘AND OPPORTUNITIES. ‘AND OPPORTUNITIES 1. Defining responsibilities for swale, and funding for swale 1 Reducing chemical intrusion into waterways ‘maintenance 2. Potential future “ed tide” event 2. Measuring the quality ofthe water 3, Understanding the impacts of sca level rise and climate 3. Funding mechanism and prioritizing stormwater change management projects 4, Improving water quality Pursuing grants and oer ouside funding sources Funding for water quality projects Protecting local wildlife Educating residents and businesses on their dily decisions and practices that impact water quality ‘Copii © 2019 yl Sek Asses, Te Fejen OS BSati Plan 2019 2024 2034 Cos, City Coun and City Manger Mare sand rin POLICY ACTIONS 2019 - 2020 MAJOR PROJECTS 2019 2020 1. Water Quality City Action Plan "Top Priority 1. Storm Drains Cleaning Fe nt Pro 2. Stormwater Policy and Management “Top Priority Calc tay ohaty yo pou SRS AO 3, Reuse Water Policy/Wastewater Treatment [High Priority Street): Design Plant Upgrade Heathwood Drive Intersection Swale: AssessmentProblem Analysis [High Priority ] 3. SWTP Od High Service Pomp Howe Projet Desi, struction eee ee High Priori 4, Annual Water/Sewer Renewal, Replacement and ‘Iguana Eradication Program Improvement Projects 5. Eletrical Improvements a Source Water Facility b, SWIP See 6, City Brackish Source Water Wells Rehabilitation Program 7. Lime Sludge Press Building Replacement 1. MS4 Permit Stas and Direction (rep Priory] Sou Baril: Design 2, Listed Species Ordinance: Enforcement 9, Marco Shore Alternative Water Pipeline Project 10. NWTP Pilot Study: Design M1, Source Water Generator 12. Annual Manhole Repairs and Lining 1. Pipe Improvements: Design to Roadway and Utility Reconstruction - Direction and Funding 14, Hideaway Beach Renourishment MANAGEMENT IN PROGRESS 2019-2020 Master Drainage Maps: Creation Stormwater Uslity Concept Report Fertilizer Ordinance: Work Session Stormwater Maintenance Program Update ‘and Annual Maintenance Program ‘Adopt-a-Canal Program: Draft 6. CRS Rating: Response ‘Capri 2010 Lyle Some Asante, Te Pree 1900S wSeg Plan 201 ‘ogi © NID le Sk Associa, be 2026-2034 Chi, City Coun and Cty Managesareo and Plrids (ON THE HORIZON 2020 ~ 2024 Restrooms on the Beach; Direction and Funding Red Tide: Monitoring, Advocacy, and City Response Plan Sea Level Rise Action Plan: Review and Direction Beach Public Access: Report with Options and Direction ‘Community Sustainability Resiliency Plan: Development [Beach Master Plan: Vision, Development, and Direction ‘Wildlife Management Policy and Program: “Best Practices”, Report with Option, and Direction ‘Water Quality Cty Action Plan Prec 190005 3Strategie ln 2019-2024 203 Chait, City Coun and City Manage Marco snd Goal 3 Control Growth and Development/Redevelopment OBJECTIVES [MEANS TO RESIDENTS Protect he Island “small-town” character Opportunities to live in a beautiful community 1 1 2. Have sucessful loal businesses 2. Protection of property values 3. Protec the Island from overdevelopment 3. Predictable and managed growth 44, Have well-designed, well-maintained roads, sidewalks, and 4. Reduce traffic congestion, improve intemal mobility on the walls Island 5. Develop and update the Comprehensive Pan, Land ‘5. Have viable, usable mobility alternatives beyond the Development Code, and infrastructure master plans automobile ‘Copyright © 2019: Lyle Same Assoc, Pree 90H 3‘Stepc Plan 201920242034: Chaz Cy Coucil and City Manager Marco Mind Flords SHORT TERM CHALLENGES ‘AND OPPORTUNITIES Impacts of offIslnd growth in Collier County LONG TERM CHALLENGES AND OPPORTUNITIES. Increasing number of year-round residents Updating the Comprehensive Plan and Land Development 2. Maintaining and enhancing the beauty of Marco Island ~ natural and man-made Code 3. Aging commercial centers needing a face-lift renovation or ‘Complextis of the redevelopment process redevelopment ‘Determining the direction for tourism economy on Marco 4. Role of Marco Island Civie Association in development and Island land use regulations Lack of affordable housing 5, Limiting future high rise developments 6. Preserving open, green spaces 7. Parking in the community and at parks 8. Differing community visions for Marco Island 9. Attracting young families to Marco Island Pee a ‘CaaighiO 2019; Le Sarak Ano, ae‘Stategic Plan 2019-2028 2034 Chai, City Coun end City Manager Mare sland Frida POLICY ACTIONS 209-200 MANAGEMENT IN PROGRESS 219-202 Compete ls Up THREAT] —_. Witchy Cle Ta Sit: Deon ad Rinne ral Rel ngoenentsSevce Lee. 2 Amul Roaipowenet: Savise est [HRPEOHY] 9. Goa Rel Rock Sa poe snd Pounding ‘Cover Conversion: Policy Direction 3. Code Enforcement'Complinnce ca 3. FDOT Shared Use Pathways Grant Application; Submittal 4. Siow Pky Prop 4 Comehene Bae Breton Pg (i DOT 5 So allCostocn on Vat Ltn Restle MAJOR PROJECTS 2019 - 2020 1, Balfour Drive Sidewalk Project (San Marco Road to MANAGEMENT ACTIONS 2019 ~ 2020 ‘Mackle Park Pathway) Roadway Resurfacing Projects 1. Yellowbird Widening Project Direction [High Priority] ieee ee CiagsProne] "North Collier Shared Use Pathway (Rose Court to Jolley Bridge) 4, San Marco Road Shared Use Pathway (Barfield Drive to Vintage Bay Drive) 5. Old Marco Parking: Construction ‘Copyright© 2019: Lye Same Asse, Tae Pijact190HS 7H_Seatei lan 2019 2024 2084 Chair, City Come and City Manager Island Movida 10. u 2. (ON THE HORIZON 2020-2024 City Beonomic Development Vision, Goals, and Plan: Development Land Acquisition Policy for Open Space: Direction, Locations, and Funding “Mobility Stady’Master Plan: Completion, Direction, and Next City Steps Architectural Review Poliey and Process: Review, Direction, and Actions ‘Assisted Living Facility: Future and Direction ‘Tolls on Bridges: Report with Options, Direction, and City Actions Eco-Tourism Development: Goal/Desired Outcomes, Report with Options, Direction, and City Actions Public Transit: Evaluation Report, City Role, and Direction ‘Undergrounding Electric Utilities: Report with Options and Direction PUD UsePoicy Lande Development Code “Midiown as Our “Downtown” ‘Capigt © OTH Tye Soak Asoc Prjee 1900 csSuntgi Plan 2019 -2024 2084 Cait, City Coun and City Manager Marco Isla Foida Goal 4 Great Place to Live OBJECTIVES MEANS TO RESIDENTS ‘More reason to live on Marco Island Protection of property values (Opportunities fora healthy, active and relaxed lifestyle Convenient living limited reasons to leave Marco Island 1, Maintain and enance @ “World Class Beach” 2. Maintain a safe community 53. Prepare for, have ability to respond to and recover from a major hurricane 4, Maintainlenhance top quality schools ~ facilities and for daily necessities ‘educational programs 5. Variety of recreational and leisure choices 5. Have well-designed, well-maintained parks and park vvenues/amenites| 6, Have available recreation programming opportunities fr all family generations Copyright © 019: Lye Samak Assos Te Pree 190 3Suatgie Pin 2019 2024 2034: Ca, Cty Coun an City MaageMarco sandra SHORT TERM CHALLENGES ‘AND OPPORTUNITIES. 1. Funding for park maintenance service level Responding tothe differing expectations and demands from. residents Officially impaired water conditions Attracting young families to Mare Island Diversifying community visions for Marco Island (Changing recreational and leisure trends LONG TERM CHALLENGES AND OPPORTUNITIES Limited parking at parks Lack of beach monitoring and enforcement Increasing park attendance and limited City staff Increasing special requests for services Requests for expanded community events ‘Caria OTOTF ye Samak Asso, Te Peja 190405 7‘Seatac Plan 201920242034: Chi, City Cou nd City Manage’MaroItind Florida POLICY ACTIONS 2019-2020 MANAGEMENT IN PROGRESS 2019 - 2020 ‘Van ~ 15 Passengers: Purchase/Delivery Parks Master Plan/Park Development "Top Prionly ‘Outside Events at Parks Policies and Procedures: Re- 1 2,_ Street Ligh Installation Program Expansion valuation and Direction 3. Park Security Cameras ‘Weekend Evens: Expansion 4. Senior Service and Programs 6.8 and 9-12 Programs: Expansion 5. Community Events/estivals Expansion Landscape Ordinance: Direction ‘Summer Enrichment Camps: Expansion Picklebal: Direction Rec I: Implementation Carp Re-Stocking MANAGEMENT ACTIONS 2019 - 2020 1. Veterans Community Park “Top Priority MAJOR PROJECTS 2019 - 2020 |, Mackie Park Improvements Parking Lot Paving '. Sand Volleyball Courts Reconstruction ©. Tot Lot Resurface 2. Shade Structures in Playgrounds: Funding 3. Winterberry Park Improvements ‘8. Restroom Foor Sani-Glaze ‘Parking Lot Repaving 4. Racquet Center Restroom Renovation 5. Left Tur Tube Slide in Playground: Replacement opt 2015 Kyl Some Assia, Te Project 19005 7‘Stesepc Plan 201920242034: Chai, ity Council ad City Manage Maro Ind Pra un 2. B. ‘Carig © 19: Smo Assis, ne ‘ON THE HORIZON 2020— 2024 Emergency Room Attraction: Direction Farmers Market Expansion: Direction and City Actions Livense Plate Reader System and Monitoring: Direction and Funding ‘Smoking Ban on the Beach Ordinance (Collier County: Report with Options and Direction Plants for Food Forest/Community Garden: Report with Options and Direction Rental Registration: Direction Litter Reduction Program: Development Senior Advisory Committee: Creation 'Non-City Recreational Programs Funding Elimination: Report and Direction Abletic Fields Upgrade ‘Youth’Young Families Program Services ‘Additional Splash Pad ‘Tennis Cour Ligation System: Upgrade Page BOATS wSati Plan 2019 2024-203: Cir, Cty Coun and City Manager Mare sida ACTION AGENDA 2019 — 2020 CITY OF MARCO ISLAND apy ©3015 yl Seek Asoc Te = Figen ROStati Plan 2019 —2024— 2034: Cha, City Coun and City Mage Mare san Fria Policy Agenda 2019 — 2020 City of Marco Island TOP PRIORITY Police Department Organization Review Water Quality Testing Building Permit Process: Performance Audi Five Year Financial Plan with General Fund Projections Proactive City Communications/Public Engagement Policy, Plan, and Program Stormwater Policy and Management ‘Comprehensive Plan: Update HIGH PRIORITY Code Enforcement/Compliance Swale: Assessment/Problem Analysis Annual Road Improvements: Service Level and Funding Strategic Plan Development and Institutionalization Reuse Water Policy/ Wastewater Treatment Plant Upgrade Parks Master Plan/Park Development Environmental Specialist: Direction Capit © DOI Lye Sama Asoc, Te Fajen 190805 a‘Suategie Plan 2019 2026-2034 Cai, City Coupe nd City Managesaco [sland Florida Management Agenda 2019 — 2020 City of Marco Island TOP PRIORITY Collier County 1 Cent Sales Tax Allocation City Employee Compensation and Benefits Fire Station #50: Direction MS 4 Permit: Status and Direction Veterans Community Park HIGH PRIORITY ‘Comprehensive Infrastructure and Facilities Assessment and Plan with Funding Community Survey City Department Comprehensive Review Yellowbird Widening Project ‘Coprigh © 019: Le Suma Assis, Trier 105Strategic Plan 2019 2024 203: Ci, City Council ad Cty ManagerMarco sandra Management in Progress 2019 — 2020 City of Marco Island Fire Public Outreach Program: Expansion Fire Employee Climate Survey Water/Sewer Emergency Response Plan Full-Time Recording Specialist: Direction NIMS Training: Completion Emergency Housing for City Staff Agreement City’s Operational Preparedness Plan/Coordination 2019 Police Chief: Selection Police Contract: Approval Tyler Munis — Utility Billing Module: Implementation Damage Assessment Policy and Operating Procedures: Development Public Information Policy and Operational Procedures: Development Police Vehicle Replacement: Purchase rative Policies and Procedures: Review and Revise — 50 % - 100% Hazard Mitigation Grant (HMGP): Notific: Disaster Preparedness Equipment and Supplies Irma Property Insurance Claim: Completion Police Firearms Standardization: Purchase Admi ‘Capi © 019: Eye Suma Asovas, Tne rj OHS aSati Plan 2019 2024 2034 Chait, Cty Council and City Manager Marc sandra Police Records Management System (with C\ Police Uniform Replacement Problem-Oriented Community Policing Training VHF Radio System Improvements Police 800MHz Radio Replacement Quick Response Vehicle Replacement Police Incident Command Training (Current Staff) Software as a Service (SAAS) Cloud-Based Solution for Tyler Fire Vehicle and Apparatus Maintenance: Solution Fire Prevention Vehicle Lease CERT Team Training Plan Laserfiche Documents Management: Implementation/City Document on Website Growth Management Website: Update Comprehensive Emergency Management Plan: Update Continuity of Operations (COOP) Plan: Development School Resources Officers: Training Police Trailers (2): Purchase Record Management System for Emergency Calls: Revision Emergency Fuel Supply and Mobile Fueling Service Blue Zone Participation Fire Policies and Procedures: Update Kubota (ATV) Replacement Irma FEMA: Wrap Up sr County) Set-Up ‘Capit © 2015 ye Sac Assocs Ie Projet 10805Sategic Pan 2019 20242034 Cai, City Coun and City Managr"Maro Islnd Pride ao Irma After Action Report: Implementation Fire Service Cancer Prevention Program Police Policy Manual Police Vessel Replacement Bunker Gear Replacement ‘Travel and Expense Modules: Implementation ISO Rating Preparation (from “3” to “2”) EKG Monitors Self-Contained Breathing Apparatus Replacement Permitting Software Plan: Implementation QLess: Implementation Handheld Meter Reading Devices: Upgrade Marco Island Civic Association Hurricane Preparedness Publication: Re-Write Finance FEMA Compliance on Purchasing and Procurement Fire Partnership with Hodges University for Leadership Development Fall Prevention and Mental Wellness Program for Seniors Fire Hazardous Materials Training Exercise PEER Counseling Certification: Expansion Employee Resource Guide: Development Annual Employee Health Fair Dump Truck: Purchase Master Drainage Maps: Creation Stormwater Utility Concept Report ‘Gap © 019: ye Sok Asoc, Te Fee OT 7 sSati Pn 2019 2024 2034: Chir, City Cone wa City Manager Marco linda Fertilizer Ordinance: Work Session ‘Stormwater Maintenance Program Update and Annual Maintenance Program Adopt-a-Canal Program: Draft CRS Rating: Response Winterberry/South Collier Traffic Signal: Direction and Funding Citywide Residential Rock Swales to Approved Ground Cover Conversion: Policy Direction FDOT Shared Use Pathways Grant Application: Submittal ‘Comprehensive Bridge Evaluation Program (with FDOT) Van — 15 Passengers: Purchase/Delivery Outside Events at Parks Policies and Procedures: Re-evaluation and Direction Weekend Events: Expansion 6-8 and 9-12 Programs: Expansion Landscape Ordinance: Direction Summer Enrichment Camps: Expansion Pickleball: Direc Ree 1: Implementation Carp Re-Stocking ‘Canrigh © 219; fe Samak Assocs, = Pies OAT %Stati Plan 019 20242034 Cai, City Coc and Cty Manager Maro Island Pride Major Projects 2019 — 2020 City of Marco Island Fire Station #51 Hurricane Windscreen Protection Steel Framed Storage Building for Large Equipment: Construction Radio Tower Repairs Caxambas Court/West Winterberry Bridge Inspection Police Building Generator: Installation Police Parking Lot Maintenance Police Building Improvements Lift Station Generator: Installation Source Water Facility Generator: Construction City Hall Wind Retrofit/Flood Proofing Fire Station #51: Opening Storm Drains Cleaning Drainage Improvement Projects SWTP Old High Service Pump House Project: Design, Construction Annual Water/Sewer Renewal, Replacement and Improvement Projects Electrical Improvements City Brackish Source Water Wells Rehabilitation Program Coppi © 201 Lye Sue: Asan, Te Pret 7‘Steg Plan 2019 2026-2034: Chai, City Cou and City Manager Maro and Pla Lime Sludge Press Building Replacement South Barfield: Design Marco Shore Alternative Water Pipeline Project NWTP Pilot Study: Design Source Water Generator Annual Manhole Repairs and Lining Pipe Improvements: Design to Roadway and Utility Reconstruction — Direction and Funding Hideaway Beach Renourishment Balfour Drive Sidewalk Project (San Marco Road to Mackle Park Pathway) Roadway Resurfacing Projects North Collier Shared Use Pathway (Rose Court to Jolley Bridge) ‘San Marco Road Shared Use Pathway (Barfield Drive to Vintage Bay Drive) Old Mareo Parking: Construction Mackle Park Improvements Shade Structures in Playgrounds: Funding Winterberry Park Improvements Racquet Center Restroom Renovation Left Turn Tube Slide in Playground: Replacement ‘Caprig © 219" ye Sane Asoc Te Pajee 19040T #