people matter most

Thomas Hub User Guide

Your new, improved online people assessment and management tool
Discover the quick and simple way to manage your staff assessment
and recruitment practices – all in one place

Take the tour

www.thomasinternational.net

© Copyright Thomas International Ltd 2014

Hub User Guide V2
Thomas Hub User Guide
What’s inside

Introduction Page 3

New features Page 4

Finding your way around Page 5

People section Page 6

Jobs & Teams sections Page 7

eRecruit section Page 8

Reports section Page 9

Information section Page 10

Settings section Page 11

Status icons Page 12

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Thomas Hub
A place for people

Thomas International has built a reputation for providing
organisations with the very best people assessments. We work
with 32,000 customers in 60 countries, helping employees right
across the world understand themselves better and achieve
more.
To help you get the most from your people, we’ve developed
the Thomas Hub – a convenient and intuitive online assessment
and candidate management system, with everything you need
to get the very best from your people, all in one easy-to-use
tool.
From creating and managing candidate profiles to assigning and
recording assessments, the Hub is packed with user-friendly
features that will help you raise the bar in recruiting, retaining,
managing and developing staff.
So what makes the Thomas Hub different?
  ur assessments are straightforward and quick to use,
O
with rapid results
 Managing tasks via the Hub is fast and simple
 You’re supported by our client service teams which
blend the skills and expertise of consultants, occupational
psychologists and trainers
 We’ve profiled over 20 million people; and 1.5 million
people complete one of our assessments every year
 We developed the Hub in association with you, our clients.
We’re always looking for ways to improve our service and
your experience. We listen to your feedback, we learn, and
we act. We continually strive to be better.

What’s more, you can access the Hub on any mobile, tablet or
desktop device, and stay productive wherever you go.

Want to see more? Just request a one-to-one demo

Call 01628 470 987 or email demo@thomas.co.uk

3 www.thomasinternational.net
New ideas, new innovations
Created with people in mind

We practice what we preach, which is why the Thomas Hub never stops evolving. By gathering
feedback directly from clients, we’ve gained a good understanding of what people like about the
Hub, as well as ideas and innovations to help make it even better.

Some of our latest improvements are shown
here. So if you’re a seasoned Hub user, you can
see at a glance what’s changed. Or, if you’re
new to the Thomas Hub, just use these pages
to browse our top features.
Our latest improvements
In general, we’ve simplified the whole site. So
you’ll find pages load faster, searches are now
simpler, with more filtering options, browsing
is quicker and you get a larger number of data
export options – whether you need to print,
copy and paste or export to Excel or PDF.
What’s more, we’ve updated the email
templates and made it easier to create emails.
We also think you’ll find these features
particularly helpful:
Review candidate progress over time
See all assessment results over time, easily
re-profile or ask candidates to complete
new assessments.
Make updates quickly and easily
Automatic prompts allow you to directly
update existing candidate records, if it
looks like you might be inputting duplicate
information. Modify sharing options without
having to contact sub-administrators or wait
for permission.
Create recruitment ads faster
Design targeted recruitment ads in minutes
using our simplified templates.
 anage the recruitment process
M
more easily
eRecruit’s intuitive functionality lets you
manage your applicants through your
recruitment process, and filter candidates
by recruitment stage or assessment results.
 enerate and design reports to suit
G
your needs
A user-friendly interface and updated
functionality make it easier than ever
to customise the reports you need,
and fully intuitive search criteria helps
you find them fast.

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Finding your way around

With our new improved search functionality, The Hub makes it easy to find what you’re looking
for – fast. Everything is laid out to make navigation a breeze. Just to make sure you know where
you are, here are some of our key navigation features:

 reen navigation bar

G
Each section of the site is listed in the green
navigation bar at the top of the screen.
The sections have been created by grouping
together related tasks.To access a section
just click the tab and you’ll go to the section
dashboard.
Tabbed progress bar
When you start a task, the steps needed to
complete it are shown in a tabbed progress
bar.Your current position is indicated by the
white tab.

Dashboards and navigation panel  onfirmation page

C
Section dashboards help you find what you’re The final tab in the progress bar is reached
looking for fast. The dashboards display the when the task is complete and a confirmation
most frequently carried out tasks, and most message is displayed.
also show your recent actions. The pale blue
navigation panel on the left shows at a glance
the full range of tasks you can carry out within
the section.

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People

Tracking and managing all your candidates through the assessment process is easy with our
‘People’ dashboard. All your candidate tasks and assessment results can be managed within one
section, so you can create and view bespoke reports for individuals and match candidates to job
and team profiles.

You can identify, cross-reference and evaluate
a broad range of characteristics, behaviours,
mental aptitude and hard skills; making it far
easier to gauge whether a candidate matches
the business’ needs.
Best practice use of profiling encourages
reassessing candidates at regular intervals.
To support your assessment programme you
can assess candidates multiple times and view
a history of how their profile has changed
over time.
To save further time the Thomas Hub now
lets you upload multiple candidates and assign
their assessments using an Excel spreadsheet.
The system double checks your spreadsheet,
highlighting any errors and allowing you to
correct them before finalising your upload,
so you can be confident your data is right
every time.
Latest Hub updates now include an improved
search facility, with more options, more
extensive searches now possible, and the
assessment scores shown in results.
We’ve also made it easier to share
candidate information and send email
invitations to multiple candidates.
Our easy to use 360 Bespoke questionnaire
provides an objective framework that can
be used across your business to measure
competencies and identify development needs.
And finally, we’ve completely overhauled
the skills testing layout, making it easier for
you to assign tests to your candidates and
immediately assess whether they have the
right skills for your organisation.
In summary
Tasks you can carry out in the People section
include:
 Add a candidate
 Add multiple candidates
 Upload candidates
 Search candidates
 View archive
 Share candidates
 Create 360 bespoke questionnaire

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Jobs & Teams

Whether you’re looking to recruit or develop individuals, improve your teams or perhaps
implement a company-wide appraisal system; the Thomas Hubs gives you a full range of
assessment and candidate management tools, all in one place.

Jobs
Best matched jobs and candidates
Creating job profiles is quick and easy with
our clearly labelled profiling options and our
step-by-step process.
The resulting report on team strengths and
weaknesses, can help you build a team you can
have confidence in, or identify the causes of
underperformance in an existing team.

Review the best candidates with our star In summary

rating system, and see how far each candidate Tasks you can carry out in the Jobs section
profile meets the job requirements. All include:
of which makes it even easier to match
candidates to your jobs and vice versa.  Add job
 Search jobs
The latest improvements include better  Manage evaluators
labelled job profiling and search options and
a Job Questionnaire print out, to give you the
flexibility of reviewing a role online or offline. Tasks you can carry out in the Teams section
include:
Teams   reate ideal team
C
Looking to improve or create teams?  Create actual team
The Teams section is an easy way to review  Search teams
current team performance and areas for
improvement. Simply create your ideal team
profile (using a range of clearly labelled
profiling options), and compare it against the
profiles of real teams.

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eRecruit

Finding your perfect candidate is now What’s more, the killer questions have been
even easier. improved so candidates have to answer
specific questions correctly in order to
Recruitment no longer needs to be a
proceed.
time-consuming or expensive process.
eRecruit is an online recruitment system Ultimately it’s the tool you need for making
with built-in assessments that helps you make fast, confident hiring decisions.
confident hiring decisions and minimise the
time spent on administration.
In summary
Providing an easy-to-use online application Tasks you can carry out in the eRecruit
process within your own branded career section include:
portal, you can create and release job adverts,
  reate job advert
C
assess applicants and rapidly identify and
process the highest quality candidates. Intuitive,  Search adverts
flexible assessments enable you to evaluate  My job board
a broad range of characteristics including  eRecruit options
behaviours, mental aptitude and skills. And you  eRecruit email template manager
can share candidate details with colleagues
and view them in different formats, making it
easy to gauge which candidates best match the
needs of the business.

Recent improvements include additional text

editing, search and filter options and improved
applicant information. eRecruit lets you filter
all applicants by name, application status
or assessment score.You can easily email
candidates, reject them by marking them on
the system rather than emailing, or invite them
to interview in seconds.

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Reports

Need to view a person or team’s progress In summary

over time? Tasks you can carry out in the Reports
You need assessment tools that fit your section include:
organisation and the way you work. Thomas  S earch reports
Hub reports give you the flexibility to easily
create, search for and view a range of reports  Create report
– whether you need them for employees,  Create bespoke report
jobs, or teams.You can use existing report Report options
templates or build bespoke reports that fit
your business needs, all with minimum effort.

Keeping it simple, with status and

report symbols
Our easy-to-read symbols show at a glance the
status of assigned assessments and your report
creation options. See the full breakdown on
page 12.

Other improvements include a new reports

dashboard, with streamlined layout, making the
section easier to navigate and use.You can now
link report information directly back to the
candidate and the people section, making the
data even more powerful.

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Information

We’ve worked hard to ensure the Thomas Hub is really easy to use, and that you can get
everything you need from it for your business. But if you ever need any help or support,
you’ll find lots of useful documents in the Information section. That includes our price chart,
validation information and International PPA forms.

If you need help using any aspect of the Thomas Hub your consultant is always on hand.
You’ll find contact details for your local office in the Information section. What’s more, we aim to
keep our pricing perfectly transparent. That’s why the unit cost for every tool and report can be
found within your Hub on the price chart.

In summary
Information you can access in this section:
  ontact information
C
 Price chart
 Document library

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Settings

If you need to review or make changes to your account, or buy additional units, just visit the
Settings section (previously called Admin Utilities).You can update your contact information or
password easily. Our new dashboard layout makes requesting units, changing language options or
reviewing your purchase history easier to find.

A range of export options within Settings In summary

allow you to easily analyse and share Hub
account data, such as unit usage or sub
administrator purchases.
You can also create analysis reports in this
section, such as job comparison usage and unit
usage reports – although access to some tasks
will vary depending on your administration
level.
Plus, with the new email template interface,
you can either customise your emails to follow
your brand, or take advantage of our range of
standard email templates to start using our
assessments quickly.
Tasks you can carry out in the Settings section
include:
  dmin and sub admin
A
 Units and purchasing
 Data analysis reports
 360 Bespoke admin
 Skills admin
 eRecruit options
 Email templates
 Company and cost centre

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Status icons
How to read them

To help keep you moving swiftly through the Hub, we use a Assessments Reports eRecruit 360 Bespoke
number of easy to recognise status icons. They allow you to
read, absorb and analyse information instantly. Just in case you
need it, here’s a key to what they stand for: Not assigned View reports Not finished Not finished

Not started Reports available Published/Passed Published

Not finished Reports unavailable About to expire Unpublished

Complete Email report Expired Recommended

Information View sample report Unpublished Satisfactory

Invalid Information Failed Unsuitable

Ready to score

PPA complete

GIA or TEIQue complete

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Thomas Hub
See it for yourself

To find out more or book your one-to-one demo

Call 01628 470 987 or email demo@thomas.co.uk

13 www.thomasinternational.net