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-ABSTRACT-
The over increasing complexity of competition and variability and vacillation of commercial environment in
the world of today would lead the least default of big companies to the overabundant problems for them; thus
to survive in an industry, the necessity for having scientific guidelines and defined and compiled strategies
seems indispensable while with no specified, compiled or scientific locality getting close to unique position
is impossible ;therefore this research project is to consider the relationship between the alignment of
manufacturing-business strategies and performance in automobile industry in IRAN.
Business strategy is on the base of Michel Porter Model (1980) and two main categories, cost leadership and
differentiation strategy, which is analyzed by interviewing head managers and the details of manufacturing
strategy that involves some of key decision variables such as human resources, manufacturing planning,
materials control, vertical integration and organization and management also has been considered by giving a
questionnaire to the production/operations managers and the performance has been extracted from the
financial documents during 2000 to 2006 regarding two main criteria of sales and profitability in order to be
referred in while considering the alignment between manufacturing-business strategies and the performance.
The obtained result from the population of this research has been indicated that automobile industry tend to a
strategic shift toward differentiation strategy and decision key variables in manufacturing strategy in
alignment to higher level strategy has been changed, therefore it can be mentioned that generally
manufacturing strategy has been alignment with differentiation business strategy and growing rate of
performance measures were the consequent of this alignment.
KEYWORDS: Manufacturing strategy, decision variables in manufacturing strategy, business
strategy, generic strategy, strategic alignment, performance
INTRODUCTION
In business the word "strategy" is commonly used at three levels:
1) Corporate strategy- what set of businesses should we be in?
2) Business strategy- how should we compete in XYZ business?
3) Functional strategy- how can this function contribute to the competitive advantage of the business?
Within this hierarchy, manufacturing strategy can appear as one of the functional strategies (Mills et al.,
1995, 18), and for achieving higher level of performance it is so important that these three levels be in a
proper alignment.
In conducting this paper, two issues have motivated the researcher. The first one is the importance of
alignment between strategies of business and manufacturing levels. These two strategies have been studied
by the other researchers separately, but the matter of alignment between these two levels has not been
considered experimentally in many researches. The second issue is the necessity of paying attention to the
performance of companies and the factors that affect it, an issue that has attracted the attention of many
managers and strategists. To the researcher since protective and reinforcing manufacturing decisions of
business strategy can result in competitive privilege for the companies, thus the alignment between
manufacturing and business levels can be regarded as an important factor for determining the performance of
companies. So the effect of above mentioned alignment on the performance has been evaluated in this
research project and the attempt is to achieve the following purposes:
1. Determining the business strategy of industry according to Michel Porter's Model (1980)
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2. Analysis of industry's conditions on the basis of decision variables in manufacturing strategy
3. Studying the extent of alignment between business and manufacturing strategy according to the definitions
of researchers
4. Evaluating the performance of the industry on the basis of selected scales
5. Studying the relationship between the defined alignment and the performance
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Since the main concentration of this paper is on organization strategic hierarchy from corporate strategic
level to business strategy and functional strategies, particularly manufacturing strategy; thus we review the
definitions of the researchers who considered this issue( Hayes & Wheelwright (1985); Fine & Hax (1985);
Swamidass & Newell (1987); Cox & Blackstone (1998); Kathuria et al. (2003); McCarthy (2004) ). And by
documenting these definitions the following definition can be expressed:
Manufacturing strategy is a comprehensive sample in the field of sources and production facilities that
empowers the company in achieving its manufacturing purposes, business level and corporate strategies and
goals.
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Manufacturing strategy
Content Process
Source: Dangayach & Deshmukh (2001), "Manufacturing Strategy", International Journal of Operation and
Production management,Vol. 21,No. 7, pp 885, 886.
So many researchers have evaluated the manufacturing strategy; some of them are as follow:
It is clear from literature review that the content aspects seem to be dominant research theme and process
research on manufacturing strategy seems to have received less attention from researchers.
According to figure 1, the content of manufacturing strategy is divided in three sections of manufacturing
capacities, best practices and strategic choices.
MANUFACTURING CAPABILITIES
Skinner (1969; 1974) was the first to observe that a company’s manufacturing function could do more than
simply produce and ship the products. He defined manufacturing objectives as cost, quality, delivery and
flexibility and indicated that there was trade-off between them.
These objectives have been refined to more detailed levels (Neel.y, 1993; Slack, 1994) and have been labeled
as competitive priorities in the literature. These priorities are summarized below (Spring and Boaden, 1997):
cost: production and distribution of product at low cost.
Quality: manufacture of products with high quality or performance.
Delivery dependability: meet delivery schedules.
Delivery speed: react quickly to customer orders to deliver fast
Flexibility: react to changes in product, changes in product mix, modifications to design, fluctuations in
materials, and changes in sequence.
Each of different researchers has evaluated different aspects of these competitive preferences; the results of
their researches will enrich the issues which are related to manufacturing strategy, a summary of them is
mentioned below.
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Computer-aided design (CAD)
Computer-aided engineering (CAE)
Computer-aided process planning (CAPP)
Computer numerical Control (CNC)
Direct numerical control (DNC)
Robotics (RO)
Group Technology (GT)
Flexible manufacturing systems (FMS)
Automated material handling systems (AMHS)
Bar coding (BC)
Automated storage and retrieval system (AS/RS)
Integrated information systems
Material requirement planning (MRP)
Manufacturing resource planning (MRPII)
Enterprise resource planning (ERP)
Activity-based costing (ABC)
Advanced manufacturing systems
Office automation (OA)
Customer relation (CR)
Total quality management (TQM)
Business process reengineering (BPR)
Statistical process control (SPC)
Just-in-time (JIT)
Benchmarking (BM)
Workforce involvement (WI)
Employee empowerment (EE)
Management training (MT)
Hayes and Wheelwright (1985) gave the concept of world class manufacturing (WCM) and Schonberger
(1986) has adopted the term, Flynn et al. (1999) has done a project on world class manufacturing and
discussed it in more detail. Typically the following characteristics of WCM can be highlighted:
formal thrust on strategic planning
communication of strategy to all the stakeholders
long range orientation
strategic role of manufacturing
stress on continuous improvement through TQM
supplier-customer integration
strategic focus on development of human resources
The underlying assumption in this direction is that world class practices would lead to superior performance
and capability leading to increased competitiveness. The adoption of world class practices is just impossible
without proper use of information technology. Information technology acts as the nervous system for
advanced manufacturing technologies.
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WheelWright 1984
McCarthy (2004)
Skinner 1969
Hill 1993
Total
Decision variable
capacity ● ● ● ● ● ● ● ● ● ● ● 11
Human resource ● ● ● ● ● ● ● ● ● ● ● ● 12
Facility ● ● ● ● ● ● ● ● ● 9
Production process ● ● ● ● ● ● 6
Quality ● ● ● ● ● ● ● ● ● ● ● ● ● 13
Vertical integration ● ● ● ● ● ● ● ● ● ● ● 11
Material control ● ● ● ● ● 5
Cost ● 1
Delivery ● 1
Flexibility ● 1
Services ● 1
Plant location ● ● 2
Information system ● 1
Performance measurement ● ● ● ● 4
Technology ● ● ● ● ● ● 6
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As the above table shows, most of the attention is on quality and human resources variables and subsequently
on vertical integration, capacity, organization and management, facility, production planning and control
production process and technology.
The philosophy of strategic choices is based need to attain internal and external consistency. Failure to match
with external business, product and customer factors can lead to a mismatch with the market and
consequently erosion of market share (Chatterjee, 1998)
Withal these descriptions, manufacturing strategies (strategic choices) can be regarded as one of the most
important factors influencing the performance of the company. Accordingly the researcher has also tried to
answer some questions founded on the relationship between the analogy of managers' decisions and strategist
in the field of strategic choice as well as business strategies and performance of the company.
STRATEGIC ALLIGNMENT
In 1992 Tunaly reported a study on 184 Swedish manufacturing businesses which gave empirical support to
the hypothesis “companies with a formulated manufacturing strategy, aligned with the business strategy, will
achieve higher business performance than companies without a strategy” (Tunaly, 1992). Swamidass and
Newell (1987) in an empirical study of 35 firms found a positive relationship between the performance of the
firm (growth) and the higher the role of manufacturing managers in the firm’s strategic decision-making
process. The proof of the value of having a formulated, manufacturing strategy is building, but the case is yet
to be proven. Since the purpose of this study is to consider the relationship between business and
manufacturing strategies and performance so for evaluating the strategic alignment, some of the
manufacturing variables proportionate to statistical society were selected and analyzed according to table 5
which is adapted from different researchers' points of view.
PERFORMANCE
Although performance can have a variety of meanings (e.g. short- or long-term, financial or organizational),
it is broadly viewed from two perspectives in the previous literature. First, there is the subjective concept,
which is primarily concerned with performance of firms relative to that of their competitors or subjective
assessment of performance in comparison to objects and competitors. The second method is the objective
concept, which is based on absolute measures of performance or objectively quantifiable accounting or
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operative indicators. In this study, the relationship between strategic alignment and performance is measured
with tow criteria: profitability and sales.
REASEARCH QUESTIONS
Main question:
Does the alignment between manufacturing and business strategy lead to an improvement in the performance
of the company?
Since the manufacturing strategy has been considered on the basis of Michel Porter's Model (1980) and titles
such as cost leadership and differentiation and also five key decision variables such as human resources,
production planning, vertical integration, material control and organization and management were selected in
the content of manufacturing strategy, thus to answer the main question of this research some secondary
questions can be outlined as well:
1. Is there any alignment between business strategy of cost leadership and decision variable of human
resources in manufacturing strategy?
2. Is there any alignment between business strategy of cost leadership and decision variable of
production planning in manufacturing strategy?
3. Is there any alignment between business strategy of cost leadership and decision variable of vertical
integration in manufacturing strategy?
4. Is there any alignment between business strategy of cost leadership and decision variable of material
control in manufacturing strategy?
5. Is there any alignment between business strategy of cost leadership and decision variable of
organization and management in manufacturing strategy?
6. Is there any alignment between business strategy of differentiation and decision variable of human
resources in manufacturing strategy?
7. Is there any alignment between business strategy of differentiation and decision variable of
production planning in manufacturing strategy?
8. Is there any alignment between business strategy of differentiation and decision variable of vertical
integration in manufacturing strategy?
9. Is there any alignment between business strategy of differentiation and decision variable of material
control in manufacturing strategy?
10. Is there any alignment between business strategy of differentiation and decision variable of
organization and management in manufacturing strategy?
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vehicles by Iranian automobile products. So the companies in this industry have defined designing
and producing the products by up-to-date technology, continuous quality improvement of products,
processes and systems and attracting the customers' satisfaction by supplying the products and
services as its mission in order to hereby realize its chosen business strategy ( differentiation of
product).
2. studying the manufacturing strategy of the company with title of five key variables in decision with
regard to chosen business strategy within 2000 to 2006 determined the following results:
- During 2000 to 2006, decisions which were taken in the field of human resources variable
in manufacturing strategy were included of decisions in the field of training
multidimensional skills, i.e. training the required skills to one of the members of the
organization in order to do various jobs, job specification, i.e. dividing the activity into
separate and expertise duties as well as training the required skills to a member of the
organization within delegated specialized tasks; in which support the selected business
strategy of the industry ( differentiation) and according to the definition, a moderated
alignment was recognized between this variable and differentiation business strategy.
- During 2000 to 2006, decisions which were taken in the field of vertical integration in
manufacturing strategy were included of decisions in the field of achieving the ownership
or increasing the control over retail or distribution systems as well as achieving the
ownership or increasing the control over raw materials; in which to some extent has
supported the selected business strategy ( differentiation) and according to the definition, a
moderated alignment was recognized between this variable and differentiation business
strategy.
- During 2000 to 2006, decisions which were taken in the field of production planning
variable were included of decisions in the field of varying the finished products,
customizing the product, using advanced techniques in production planning and rate of
adjustment and reform in manufacturing plan; in which severely has supported the business
strategy of the organizations and according to the definition, a very high alignment was
recognized between this variable and business strategy.
- During 2000 to 2006, decisions which were taken in the field of material control variable in
manufacturing strategy were included of decisions in the field of maintaining the materials
and goods; in which to some extent has supported business strategy and according to the
definition, a moderate alignment was recognized between this variable and differentiation
business strategy.
- During 2000 to 2006, decisions which were taken in the field of organization and
management in manufacturing strategy were included of decisions in the field of
concentration extent, the amount of formality and communication between the members of
the organization; in which very severely has supported the business strategy and according
to the definition, a very high alignment was recognized between this variable and
differentiation variable of the organization.
3. After recognizing the strategic shift in industry competitive field toward differentiation strategy and
studying the extent of alignment between key variables of decision in manufacturing and business
strategy, the alignment between manufacturing strategy and differentiation business strategy was
approved.
4. The performance under two criteria of sales and profitability was studied from 2000, that was the
year of industry's strategic perspective shift, to 2006 and the results showed that IRAN automobile
industry has directed its key decision variables toward alignment with higher level strategy( product
differentiation)after selecting differentiation strategy of products and subsequently has gained a
growing performance.
Overall results in the field of alignment between manufacturing and business strategies and the
answers to research questions
By recognizing the business strategy of the industry which were on the basis of Michel Porter's Model (1980)
and ensuring of industry's strategic changes toward differentiation strategy from 2000 to 2006 and studying
the changes process of decision key variables in manufacturing strategy during this period as well as
recognizing the alignment between differentiation strategy and decision variables in manufacturing strategy
according to the definitions of the researchers, the research questions can be answered as follow.
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Thus it can be mentioned that the results of studying decision variables in manufacturing strategy state that
generally manufacturing strategy of the company (according to table 7 and its related explanations) has
alignment with differentiation business strategy.
RECOMENDATIONS
Since the alignment between business and manufacturing strategy has a positive effect on the performance of
the company; therefore, to increase the profitability and sales the emphasis can be recommended on some
variables of manufacturing strategy that have less alignment with differentiation strategy, such as human
resources variable, vertical integration and material control. For this purpose, following projects and
programs are recommended:
- in the field of human resources: by defining a clear vision of training human resources and edition
of training strategy as well as educational planning and establishing training evaluation system for
assuring the effectiveness of training courses, the training of the company can be directed toward
macro policies and the purposes of human recourses planning in order to attract, preserve and
develop human resources of the companies and achieve human resources development to promote
personal abilities in management, wisdom, skill, recognizing the objects and micro and macro
targets of the organization specially recognizing future changes and empowering all the employees
in order to encounter with them .
- in the field of vertical integration: by achieving the ownership or increasing the control over
distributors of goods and finished products as well as suppliers of raw materials, the ability to work
in a growing industry can be increased, the available capital and human resources can be utilized in
an optimal way and instead pay a very high unspecific profit for it. The company can also distribute
its high demanded products in a profitable manner and determine the prices in a way that can benefit
from the competitive advantages of the market.
- In the field of material control: since one of the important problems in the most companies in lack of
control over goods and materials is due to lack of using inventory control systems to access the
correct and timely information on the extent and the type of orders and subsequently supplying and
procuring the required stock timely and economically; therefore in order to supply the raw materials
and spare parts a fitting system should be used to eliminate these defects. For instance, goods
classifying system by use of ABC method; hereto with economizing the number of recordings and
ordering ( for any order of each of determined kinds, a group of parts are ordered together) a
notable decrease is created in ordering costs. Studying the economical point of order with regard to
time and place limitations, investment and restrictions on the number of orders can also improve the
conditions of company's material control.
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