Santosh Kumari

82 Brittany Farms Rd, Apt # 329,

New Britain, CT-06053
Mobile: 201-616-1865.
Email: kumari.santoshi@gmail.com
Website: http://www.linkedin.com/pub/santoshi-venkata/8/44a/195

Experience Summary:
 About 7 years of IT experience including the phases in SDLC as Tester, Test Lead,
System Analyst etc.,
 Strong experience in Agile/iterative and waterfall methodologies of software life cycle
 Manual and Automation testing and development experience in Client server and
Mainframe systems with strong knowledge about QA practices and methodologies
 Strong knowledge about USA health care IT domain and worked in Payer, Provider,
Clinical IT, Pharmacy benefits, Membership & Eligibility and Claims related projects
 Experience in Web services testing, Data migration testing, System testing, functional
testing, supporting UAT testing, turning data into information.
 I have worked as a team lead for varying team sizes and produced quality deliverables
individually as well as with team.
 Work closely with core development team and business team during all phases of SDLC
 Experience in Defining, Developing the testable requirements from technical
specification, identifying interdependencies and maintaining test scripts using
Mercury Quality Center/Test Director/ Rational Manual tester etc.,
 Experience in recording and tracking defects through Mercury quality center/Test
Director/Rational Clearquest
 Ability to interact with cross-functional teams. Worked closely with Business Analysts,
System Analysts, Developers etc to track down the requirements
 Effectively Participate in Defects resolution, propose and design retest
scenarios/cases/scripts, Maximizing work practices.
 Cognizant Certified Professional in ‘Software Testing’, ‘Introduction to Managed
Healthcare’, ‘EDI Formats’, ‘Pharmacy Benefits Management’, ‘Six sigma Green belt’ and
several other Technical/Domain/Quality areas.
 I own test strategy documents, estimates, status reports, accountability deck, capacity
planning, manual/automation test scenarios/cases/scripts
 Involved in promoting repeatability, reusability (created regression test bed), efficiencies
and cross-training to facilitate the development and maintenance of a matrixed organization.
 Provided guidance for creating and maintaining test data for regression for future
releases
 Worked on different types of testing including Unit, System, Integration, Enterprise,
End2End and Web services (SoapUI and Foundation views) testing, white box
testing, Performance testing, black box testing, functional testing, regression testing
etc.,.in STLC
 Experience in Mainframe development using technologies – COBOL, JCL, DB2, VSAM,
CICS, IMS, REXX, Expeditor, Endevor
 Strong SQL knowledge working with Client/Server and Mainframes
 Good knowledge/experience in automation using Excel with VB scripting and QTP
 Very good communication skills both written and verbal, Excellent listening skills.
Received several appreciations from clients and higher management for communication
and listening skills
 Have done automation testing using Excel with VB Script, Rational Robot with VB Script
and CICS with QTP.
 Experience in research and implementation of automation tools and techniques to

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 increase the efficiency of the product and to decrease the turnaround time for tedious
tasks
 Very good at handling Onsite-Offshore model projects
 Ability to work independently without constant supervision
 Ability to respond to changing priorities in a fast paced environment
 Strong analytical, problem-solving, commitment, organizational, presentation and
detail oriented testing skills.
 Self-starter and ability to work independently as well as in team working towards
achieving “Results”
 Effective time-management and participation in estimation activities
 Ability to multi-task very efficiently along with meeting stringent deadlines
 Ability to assess and risk and quality measures based on testing outcomes
 Ability to create risk mitigation plan based on the prior experiences
 Received several accolades from clients and higher management for delivering
quality and cost-effective solutions.
 Highest work quality (knowledge about six sigma and other techniques)

Skill Set:
 Hardware – Client server and IBM Mainframe
 Programming Languages – C, C++, COBOL, .Net, Java
 Scripting Languages – VB Script, XML
 Database & Tools – Oracle, SQL server, DB2, VSAM
 Front End – Web Applications, CICS, IMS
 Operating systems – MVS, Windows, UNIX.
 Quality Related Tools - Test director/Quality Center, Rational Manual Tester, TeamTrack,
E-Tracker, Prolite, Q-View
 Other utilities – TSO/ISPF, Rational Clear Quest, Rational Requisite Pro, SOAP UI,
Altova XML Spy, QTP, JCL, File aid, QMF, DB2 File aid, Rexx, Xpeditor, Endevor, Abend-
Aid, FTP, NDM, MQ Series, MS-office(Word, Excel, Powerpoint, Visio, outlook, Access).

Work Experience:
Company: Cognizant Technology solutions

Project 4:
Blue Cross Blue Shield of Michigan – Michigan Operation System Project
Role: QA Test Lead/ Analyst (Jun 2008 - Mar 2010)

Project Description:
Michigan Operating System Project (MOSP) is a Migration Project. To position BCBSM for the
future, Executive Leadership decided to move to a single operating platform by migrating Local
business to the Michigan Operating System on the NASCO platform. The benefits from this
initiative include greater flexibility and speed-to-market, reduced administrative cost etc., In order
to achieve the Single Operating Platform objective, all membership and billing content that is
currently interfaced to data sources within the LOCAL platform and other system interfaces
(external and internal) must be redirected and interface to comparable sources within the NASCO
platform.

Job Summary:
I have been involved in
 Preparing detailed test plans explaining the test scope, testing environment, test
system hierarchy or file system, test naming conventions, testability issues, and test
system data, procedural steps describing test procedure and expected results.
 Clarifying requirements, understanding design requirements and creating Test

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 Strategies / Plans/ scenarios/scripts etc.,
 Evaluate the testing steps in the form of test scripts and related test cases
 Preparing & executing detailed test plans and test scripts for both System integration
testing as well as User acceptance testing which are of high quality
 Validating test results
 Preparing test scenarios and test cases of high quality and avoiding leakage of defects
to production from User acceptance testing
 Logging test results and triaging issues with testing independently. Have received
several compliments from the business team for identifying potential issues even
before the testing phase started.
 Provided feedback to Analysts and Developers on test results
 Organizing and storing reference information about tests and test cycles in Rational
Clear Quest.
 Requirements from the Requirements Traceability Matrix (RTM), were traced to test
cases. Requirements are managed through Rational Requisite Pro.
 Effective defect tracking through Rational Manual Tester.
 Interacting with Business for getting the requirements for User acceptance testing and
have a good rapport with Client partners.

 Assigning the testing tasks to other team members/offshore resources and track the
status.
 Ability to write Complex SQL queries with strong knowledge of DB2.
 Reviewed and provided feedback on Test scenarios, case/scripts, and data to offshore
resources as well as onshore team members.

 Effective planning and working with multiple client vendors. Lead and coordinated all
testing efforts with vendors and other testing areas , as needed
 Worked on ANSI EDI 834, 997 formats for Membership Enrollment as well as Agent
Commissions system (Membership & Billing area)
 Worked on Various web portals like Connecture (IBU enrollments), Agent and group
portal, Benefit focus eBilling Portal
 Performance testing, Cross-functional testing and End-to-End testing including
external systems.
 Preparing Test strategy document as part of test data preparation process to make
sure that the data is unique for each and every functional area.
 Identifying and securing unique/appropriate test data for the test scripts

 Data set up for System Test, Integration Test, Performance Test, Enterprise Test and
Regression Test.
 Creating test data with Automation of Rational Robot and VB Script.

 As a part of value addition to the project, I took initiatives like “Regression test bed”,
Preparing understanding documents on each of the project modules, proposal for
automating the functionalities, etc.
 Developing few tools using REXX to minimize the routine/redundant activities.
Example: FTP tool for Parm verification and Job scheduler tool

Environment:

Rational Clear Quest, Rational Manual Tester, Rational Requisite Pro, MQ Series, Web services,
XML validations, COBOL, JCL, DB2, IMS, REXX, Endevor, FTP, NDM.

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Project 3:
UnitedHealth Group - Consolidated Eligibility System
Role: Mainframe developer/tester (Nov 2005 - May 2008)

Project Description:
Consolidated Eligibility System (CES) is an application enhancement and maintenance project.
The eligibility system houses a broad spectrum of information such as Customer level, Member
Eligibility, Member Demographics and Benefit Plan level information. The system undergoes a
cycle of enhancement and maintenance changes defined by the business needs of UnitedHealth
Group (Uniprise account). This eligibility system plays a critical a role in Client’s business as the
information stored in the systems is considered as ‘source of truth’. The system also provides
feed to the other external systems. The availability of CES is crucial for Client’s Business. The
system maintains all the member and plan level information for all the customers of Uniprise.

Job Summary:
I have been involved in:
 Analysis, Preparing the Detailed Test plan, Test Conditions, Test Cases and Test Data
for the Unit testing, System testing, Regression testing, Integration testing, Enterprise
testing as well as Deployment check outs.
 Provided estimates for Development Projects, set detailed schedules and
expectations, delegated task among team members, monitored overall progress, and
provided status report to upper management
 Representing the QA team in various meetings with key stake holders to discuss
status, defects for my functional area, impact analysis and provide inputs to project
deadlines at both project and release level
 Understanding the business & technology of the client system for providing them with
quality deliverables.
 Creating guidelines for executing manual regression tests, automated tests. Worked
closely with SME’s to make sure that test cases and test strategy cover every aspect to
catch defects at initial stages of testing.
 Automation testing with VB Script and Microsoft Excel.
 Responsible for evaluating all identified and entered defects encountered during testing
in Quality Center
 Web services for key functionalities of the project. XML data validations using Altova
XML Spy
 Implementing standard methodologies like Peer Review Process, Test Readiness
Process and Test Case Standards
 Work with team to create, update and execute test scripts for product features based on
requirements
 Peer reviews and group reviews.
 Client walkthroughs for all the artifacts like Technical specifications, Test conditions
and other artifacts.
 Reported defects in the application through Remote Bug Reporter using TestDirector.
 Continuously monitoring the changes to the test case priorities based on changing
project delivery priorities

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  Creating a new test environment including all online and backend processes along
with connectivity to external systems for data exchange.
 Developed High complex SQL queries to fetch data from database to validate the data
for testing
 Working with interfacing of various external systems like claim adjudication, Provider
details, CMS data processing.

Environment:
Test Director/Quality center, QTP, VB Script, COBOL, DB2, CICS, JCL, VSAM, REXX, Expeditor,
Endevor, FTP, NDM, Web services, XML,

Project 2:
Company: Renaissance Softlabs Pvt Ltd:
Mobile Tour Guide: Developer (Jul 2004 - Jun 2005)

Developed a J2ME based mobile application by getting involved in all different phases of software
development cycle. Lead a team of 6 other co-interns and coordinated with them for the
development of the product with assistance from the mentors. Also, used other technologies like
Apache Tomcat, Java etc.,

Project 1:
Company: Veda Institute of Technology
Library Management systems: Developer (Jun 2001 - May 2002)

Developed a Java application for managing Library systems. Worked as an active team player as
well as lead other team members from the initiation to the closure of the project. Received
accolades from project mentors and external guides.

Academic Profile:
Bachelors of Engineering in Computer Science
Osmania University, India (87%) [Awarded Gold medal]

Availability: Immediately.

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