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Preface Maintenance Experience

Quarterly for PON & PON Terminal Products


No.34 Issue 181,September 2009
In pursuit of the idea “First-class service, Customer service”,
and in order to make more profit and provide better service for
our customers, we have edited Maintenance Experience, issue
181 on PON and PON terminal products.
Maintenance Experience
With the wide application of PON and PON terminal products
of ZTE, routine maintenance of the products, a major job of the
Editorial Committee
technical maintenance personnel of operators, has become
more and more important. Director: Qiu Weizhao
This issue collects articles written by PON and PON terminal
Deputy Director: Chen Jianzhou
technical personnel of the customer service department of
Editors:
ZTE. It includes practical cases and corresponding solutions
Jiang Guobing, Zhang Shoukui, Wu Feng,
that are often met during the installation, commissioning, and
maintenance procedure. We hope it will be helpful to your Yuan Yufeng, Tang Hongxuan, Li Gangyi,
routine maintenance work. Song Jianbo, Tian Jinhua, Wang Zhaozheng,
For more articles on maintenance experience and related L i u W e n j u n , W a n g Ya p p i n g , L e i K u n ,
technical materials, please log in ZTE technical support website Wa n g Ti a n c h e n g , G e J u n , Yu Q i n g ,
http://ensupport.zte.com.cn. Zhang Jiebin, Fang Xi
If you have any enquiry or suggestion, please feel free to Technical Senior Editor:
contact us. Your attention and support are greatly appreciated.
Liang Yatong, Shen Beibei, Ren Jimin
Executive Editor:
Chen Xuerong
Maintenance Experience Editorial Committee
ZTE Corporation
September, 2009

Maintenance Experience
Newsroom

Address: ZTE Plaza, Keji Road South, Hi-Tech


Industrial Park, Nanshan District,
Shenzhen, P.R.China
Postal code: 518057
Contact: Ning Jiating
Email: doc@zte.com.cn
Tel: +86-755-26771195
Fax: +86-755-26772236
Document support mail box: doc@zte.com.cn
Technical support website: http://ensupport.zte.
com.cn
Contents

EPON Loop Fault Troubleshooting......................................................................................................2


EPON Uplink Optical Signal Interference Troubleshooting.................................................................6
EPON ONU (9806H) Low Internet Access Rate Fault........................................................................8
C220 QinQ Fault Troubleshooting.....................................................................................................10
C220 Uplink Port Protection.............................................................................................................. 11
EPON 9806H VoIP Service Configuration.........................................................................................13
F820 VoIP Card Suspend Fault Troubleshooting..............................................................................18
EPON Technology Introduction and Application................................................................................19
XPON ONU Register Fault Troubleshooting Tips..............................................................................21
EPON User Right..............................................................................................................................26
EPON Data Backup in Version Upgrade...........................................................................................27
September 2009 Issue 181

EPON Loop Fault Troubleshooting


⊙ Yu Chendong / ZTE Corporation

1 Introduction or VoIP NM) is learned by the uplink port, and


EPON is a layer-2 Ethernet equipment. the corresponding service (PPPoE or VoIP) is
It learns and forwards MAC addresses. interrupted.
In normal case, only the uplink port When the Smart QinQ is enabled on the OLT,
(gei_0/x/y) can learn the MAC address of which means MAC addresses can not be aged
the uplink equipment, and only the EPON- normally, the service interruption lasts for some
ONU port learns the MAC address of the time.
user side. To locate the loop fault, one can use either the
When there is a loop fault, some loop detect function or the <show mac> command.
services are interrupted. Query MAC addresses of the uplink port
There are two kinks of loop faults: or PON port and the following information is
● Network side loop fault displayed:
When there is a loop at the uplink ● MAC addresses (static/dynamic)
network side, the source MAC address of ● VLAN ID
the user is learned by the uplink port, and ● Port ID
the service is abnormal.
● User side loop fault
Note: MAC addresses learnt by the PON
When there is a loop at the user
port have no VLAN ID, thus the displayed
side (PON ONU or ONU UNI), the MAC
VLAN IDs are 0.
address of the uplink equipment (BRAS

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Use the <show mac ethernet inner-port_0/x/x> command to query MAC addresses learnt by
the PON-ONU port. This command is helpful in the Smart QinQ application.
Use the <show mac XXXX.XXXX.XXXX> command to query detailed information of the
specified MAC address.

2 Troubleshooting User-Side Loop Fault


When there is a loop fault on a user end, the user end sends back the packets given by
the uplink equipments (BRAS, SS, etc.), or the user end learns the MAC address of the uplink
equipment because the MAC address of uplink gateway is stolen by certain malicious user.
2.1 Fault Location
Use the <show mac ethernet inner-port_x/x/x> command to query the MAC address table of
faulty OLT PON port. If the MAC address of the uplink gateway appears, there is a loop fault on
the user end.
Case study:
MAC address of the uplink gateway: 001d.b570.4fd3
VLAN mode: QinQ VLAN
SVLAN ID: 31.
Reserved VLAN ID: 4001
The following information shows that the PON-ONU port 0/3/1 learns the MAC address of the
uplink gateway, which indicates that there is a loop fault in the PON-ONU port.

ZXAN(config)#show mac
Total mac address : 92
Mac address Vlan id State Port Vc
001d.b570.4fd3 31 Dynamic gei_0/4/1
……
ZXAN(config)#show mac ethernet inner-port_0/3/1
Total mac address : 101
Mac address Vlan id State Port Vc
001d.b570.4fd3 4001 Dynamic inner-port_0/3/1
......
ZXAN(config)#show mac
Total mac address : 92
Mac address Vlan id State Port Vc
001d.b570.4fd3 31 Dynamic gei_0/4/1
......
ZXAN(config)#show mac ethernet inner-port_0/3/1
Total mac address : 101
Mac address Vlan id State Port Vc
001d.b570.4fd3 4001 Dynamic inner-port_0/3/1
......

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September 2009 Issue 181

2.2 Solution
Use the <clear mac dynamic all> command to clear the MAC address table.
To avoid the same fault, configure static MAC address on the uplink port and save the
configuration. The configuration is as below:

ZXAN#configure terminal
ZXAN(config)#mac add static 001d.b570.4fd3 ethernet gei_0/4/1 vlan 4001
ZXAN(config)#mac add static 001d.b570.4fd3 ethernet gei_0/4/1 vlan 4002
......
ZXAN(config)#mac add static 001d.b570.4fd3 ethernet gei_0/4/1 vlan 31
ZXAN(config)#

The MAC address 001d.b570.4fd3 of the uplink equipment is bound to service VLAN, faulty
VLAN and reserved VLAN.
It is recommended to bind the MAC address of the uplink equipment to all reserved VLANs.
2.3 Binding Rule
For non-QinQ service, the loop fault is recovered due to MAC address aging mechanism, and
there is no need to configure MAC address binding.
For QinQ transparent service, bind the MAC address to the transparent service VLANs and all
reserved VLANs.
For QinQ dual-tag service, bind the MAC address to SVLAN and all reserved VLANs.

Note: The static MAC address should be configured again after the system reboots
because the MAC address is lost after the system reboots.

3 Troubleshooting Network-Side Loop Fault


3.1 Fault Location
Use the <show mac> command to query MAC address of the corresponding service on the
OLT, for example, service VLAN 2206.
MAC address of the F820 VoIP card is 001e.7393.9301

ZXAN#show mac 001e.7393.9301


Total mac address : 2
Mac address Vlan id State Port Vc
-------------------------------------------------------------------
001e.7393.9301 2206 Dynamic gei_0/6/1
001e.7393.9301 0 Dynamic epon-onu_0/1/1:4 vport 1

001e.7393.9301 is the MAC address of F820 VoIP service. Because the MAC address of the
user 001e.7393.9301 is learnt by the uplink port, there must be a loop on the network side.
3.2 Solution
The best solution is to eliminate the loop on the network side. However, the fault can be fixed
by configuring static MAC address as follows:
Bind the MAC address to corresponding PON-ONU port.

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For transparent service, bind the MAC address ● O LT: W h e n I G M P f u n c t i o n i s


to transparent service VLAN. disabled, the EC4G card floods the IMGP
For QinQ service, bind the MAC address to protocol packets in the VLAN.
SVLAN. ● ONU: According to IGMP snooping
protocol, all IGMP Report packets are
4 Avoiding IGMP Packets Loop transmitted by the uplink port. When the
When the user can not access the Internet uplink port receives IGMP Report packets,
normally, or the NE management channel is the loop occurs.
interrupted, find out the cause in the following way: Figure 1 shows the process of IGMP
(1) Capture packets to locate the fault. If there packets loop.
are booming IGMP protocol packets, there may be 1 ONU1 receives the first IGMP
an IGMP packet loop. Report packet and sends it to the OLT
(2) Perform traffic statistics on the uplink port through its uplink port.
to locate the source port of these IGMP protocol 2 The control switching card of the
packets. OLT receives the IGMP Report packet
● If there is no IGMP packet on the uplink and floods it to all PON-ONU ports in the
port, these IGMP protocol packets are not from the VLAN.
network. 3 ONU2 and ONU3 receive the
● If IGMP function is disabled on the OLT, the looped IGMP Report packets and send
OLT does not send any IGMP protocol packets. them from their uplink ports according to
● The most probable source of these IGMP IGMP snooping protocol.
protocol packets are from the user side. Although 4 Again, the control switching card
the user does not apply multicast service, the of the OLT receives the IGMP Report
operation system software may send IGMP Report packets and floods them to all PON-ONU
packets with special multicast addresses. ports in the VLAN.
As there are tremendous IGMP protocol 5 ONU1 receives the looped IGMP
packets, there may be an IGMP loop between the Report packets and sends them from its
OLT and the ONU. uplink ports. The same happens to other
ONUs.
When the procedure (1 ~ 5) repeats,
the amount of IGMP protocol packets
increase in geometric progression.

5 Solution
Perform the following configuration to
avoid IGMP packets loop:
● EPON TMS version
Enable IGMP function on the OLT and
ensure that the OLT works in MVR mode.
According to MVR, the IGMP Report
packet is sent to the source port only.
Figure 1. IGMP Packets Loop Thus the IGMP Report packet is not sent

PON & PON Terminal Products 


September 2009 Issue 181

to other PON-ONU ports. If there is no Enable IGMP function on the OLT with the
source port configured, the IGMP Report following command:
packet is terminated on the EC4G card.
ZXAN(config)# igmp enable

Note: The IGMP function should be ● F820


enabled even if the multicast service is When the multicast service is not configured,
not configured. disable IGMP function on the ONU.

● EPON IAP version ZXAN(config)# no ip igmp snooping

EPON Uplink Optical Signal Interference


Troubleshooting
⊙ Yu Chendong / ZTE Corporation

Normal Optical Signal


In an EPON system, the data
transmission modes of downstream
and upstream are broadcast and TDMA
respectively.
In the upstream data transmission, Figure 1. Normal Upstream Timeslots
the OLT controls the transmission time
Figure 2 shows the optical signal sequence in a
and interval of each ONU. In the assigned
normal link.
interval, an ONU switches on the laser unit
and transmits data. In the other interval,
the ONU switches off the laser unit. Thus
laser units of all ONUs must switch on/
off normally to ensure the normal data
transmission.
Figure 1 shows normal transmission Figure 2. Optical Signal Sequence in a Normal Link

slots. The red part between two slots is the When laser units of all ONUs works normally,
background optical noise. the optical signals in the EPON system are

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transmitted in sequence, which is controlled by the


OLT.

Abnormal Optical Signal


When the optical signal sequence is abnormal,
The left part is a normal sequence. The right part is a
the OLT receives abnormal signal from the ONUs. conflicted sequence.

Thus the OLT fails to range ONUs and loses Figure 4. Signal Confliction due to An ONU
Keeping Transmitting Signal
control of ONUs.
The probable causes of abnormal optical link other ONUs normally. In such case, only ONU1
are as follows: works abnormally.
(1) Laser unit of one or several ONUs is (2) If the optical power of the ONU is high,
abnormal. the noise is too strong for the OLT to receive
(2) Optical units other than EPON ONU are the signals from other ONUs normally. In such
connected to the OLT. case, all ONUs work abnormally.
There are two types of laser unit abnormality:
● Abnormal switch on/off Solution
The ONU does not switch on/off in time, which According to EPON working principle, there
leads to optical signal confliction between two are two methods to solve the problem:
neighboring ONUs, as shown in Figure 3. (1) Monitoring the optical power
continuously
When the optical power in the time slot for
certain ONU changes suddenly, the laser unit
in the ONU is abnormal.
(2) Query the ONU disconnection

The left part is a normal sequence. The right part is a


information
conflicted sequence. Query the ONU disconnection information,
Figure 3. Signal Confliction of Two Neighboring ONUs together with monitoring the optical power
Because ONU1 switch off in time, the signal of continuously, to locate the ONU that keeps
ONU1 conflicts with the signal of ONU2. The OLT transmitting signals.
receives error signal and calculates the incorrect When there is an ONU keeping transmitting
RTT, which leads to the abnormal signal from signals, all ONUs connected to the same
ONU1 and ONU2 in the next transmission. PON port are disconnected. When the faulty
In such case, only ONU1 and ONU2 work ONU is disconnected from the PON port, the
abnormally. connections of all other ONUs recover.
(1) Cannot switch off Usually, an ONU transmits optical signal
The laser unit can not switch off and keeps passively and its optical power can not be
transmitting optical signals, as shown in Figure 4. measured without the OLT. If the optical power
The optical signal from faulty ONU overlaps of an ONU can be measured directly, ONU is
with optical signals of other ONUs. faulty.
• If the optical power of the ONU is low, the OLT In EPON V1.1.3T14 and later versions,
takes the signal of ONU 1 as noise and adjusts there is an alarm that ONU keeps transmitting
AGC of the receiver to receive the signals from optical signals, which is located to PON port. ■

PON & PON Terminal Products 


September 2009 Issue 181

EPON ONU (9806H) Low Internet Access


Rate Fault
⊙ Chen Guibao / ZTE Corporation

Version Analysis
C220:zxa10-c200c220v1.1.1ep3t8 The configured ADSL line rate is 2 Mbps and
ZXDSL 9806H: zxdsl9806h_v1.2.0p7t8 the normal download rate is 130 KB/s ~ 200 KB/s.
The common causes for the low rate are as
Problem follows:
DSL subscribers of a ZXDSL 9806H (1) The device is over temperature threshold,
report the low rate in accessing the which decreases the processing capability of the
Internet. The 9806H connects to ZXA10 subscriber cards.
C220. (2) ADSL line quality is poor.
(3) 9806H ports fault.
Networking (4) 9806H control switching card fault, or C220
The networking is shown in Figure 1. EPON card fault, or C220 control switching card
fault, or uplink equipment fault.
(5) The optical attenuation between the OLT
and the ONU is over limit.
(6) Data configuration fault, such as bandwidth,
uplink port duplex mode.

Solution
(1) Check configuration data
1) Query the GE uplink port of the OLT. The GE
port works normally and there is no error packets.
Figure 1. C220 Networking Diagram

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The GE port works in 1000 M-full mode, which of the EPFC card which is connected to the
matches the opposite port exactly. 9806H is abnormal, as shown in Fgiure 3.
2) Query the PON port bandwidth. The
bandwidth for each ONU is 100 M.
3) Query VLAN configuration and the
configuration is correct.
4 ) Query QinQ configuration. The QinQ
configuration, including global/port properties, QinQ
rules, and reserved VLANs, are all correct expect the
Figure 3. EPFC Card Abnormal Version
unknowncast limit configuration, as shown in Figure 2.
Solution
Reset the EPFC card. The card can not
start after reset. Replace the card with a
normal one and all connected ONUs register
normally.
(2) Check the download rate on subscriber
site. The rate is 150KB/s ~ 240 KB/s. The
problem is solved.

Conclusion
There are three main causes of the low
rate:
Figure 2. Query C220 Ethernet Switch Configuration
(1) Configuration data: The upstream
Solution unknown cast limit should be disabled in QinQ
Because the upstream data is flooded in QinQ application.
service, the unknowncast limit should be disabled. (2) Hardware: The normal status of EPON
Use the <no eth-switch unknowncast-limit> card is ‘INSERVICE’.
command to disable the unknowncast limit. (3) Ventilation: Ensure the ventilation for
5) Query the OLT version files. The version file 9806H. ■

PON & PON Terminal Products 


September 2009 Issue 181

C220 QinQ Fault Troubleshooting


⊙ Tian Junji / ZTE Corporation

Version Delete the QinQ rules, the fault disappears.


C220 V1.1.1P3T8 Configure the QinQ rules again, and the DL
service is normal occasionally.
Networking Clear all dynamic MAC address, and the
The networking is shown in Figrue 1. service recovers. The probable cause may be due
to MAC address shifting.
Query MAC address table on the PON-ONU
port. There is neither MAC address shifting nor
loop.
Figure 1. C220 Networking Diagram Configure static MAC address on the uplink
gei_0/1/1: IPTV service, dual-tag port gei_0/1/2. The fault remains.
gei_0/1/2: Dedicated line service, Capture packets on the PON-ONU port, the
VLAN ID 117 PON-OLT port, and the uplink port gei_0/1/2. The
Router 1: Multi-service gateway upstream packets are not forwarded to Route 1
F820: Connects to epon-olt_0/3/3 after they arrive at the uplink port.
uplink When VLAN QinQ normal mode is enabled,
Router 1 can not tell that the MAC address is
Problem learnt on gei_0/1/1 or gei_0/1/2. The service load
QinQ is enabled on OLT PON port. on gei_0/1/1 is much heavier than gei_0/1/1 and
When the corresponding QinQ rules are Route 1 is more likely to learn the MAC addresses
configured, the dedicated line service is of gei_0/1/1, even if the static MAC address is
interrupted. configured on gei_0/1/2, because the auto-learn
mechanism in the C220 deletes the static MAC
Analysis address.
Connect an F802 to epon-olt_0/4/2 to To solve the problem, configure the QinQ
imitate the fault. application to customer mode. ■

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C220 Uplink Port Protection


⊙ Yu Chendong / ZTE Corporation

Problem
The VoIP service of an F820 is interrupted.

Analysis
1. Query the uplink port status. The port status is normal, but the traffic is very low.

c200#show interface gei_0/4/1


gei_0/4/1 is up, line protocol is up
Description is none
Keepalive set:10 sec
The port flowControl is disable
The port negotiation is disable
The port is optical
Duplex full
scramble payload-enable
VLAN mode is trunk, pvid 1 BW 1000000 Kbits
Last clearing of "show interface" counters never
120 seconds input rate : 613792 Bps, 1292 pps
120 seconds output rate: 1370736 Bps, 1509 pps
Interface peak rate :
input 4279649 Bps, output 5757762 Bps
Interface utilization: input 0%, output 1%
Input:
Packets : 425837000 Bytes : 190330737482
Unicasts : 425586236 Multicasts: 9103
Broadcasts : 241661 Undersize : 0
Oversize : 0 CRC-ERROR : 0
Dropped : 2138 Fragments : 0
Jabber :0 MacRxErr : 0
Output:
Packets : 531670612 Bytes : 465547704559
Unicasts : 531418099 Multicasts: 73
Broadcasts : 252440 Collision : 0
LateCollision: 0
Total:
64B : 1407814 65-127B : 395292537
128-255B : 67369088 256-511B : 13921803
512-1023B : 39356668 1024-2018B: 435525084

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2. Query configurations of the C200, the F820, and the T64G. All configurations are normal.
The MAC address of F820 VoIP card is learned on the C200 PON-ONU port while the MAC
address is not learnt on the T64G..
3. Mirror the uplink port gei_0/4/1 to gei_0/4/4 and capture packets. There is no ARP packet
from the F820. On the T64G, there is no ARP packet from the F820 either. That is why there is no
F820 VoIP MAC address on the T64G..
4. Configure a VLAN interface on the C200. From the interface, one can ping through both the
F820 VoIP address and the uplink VoIP gateway.
5. Login to the F820. The VoIP card can not learn the MAC address of the uplink VoIP gateway.
Replace the uplink port, and service recovers.
6. Query the running configuration of the C200 again. The port-protection is enabled on the
uplink port gei_0/4/1, which means uplink port is isolated from all PON-ONU ports but the internal
switch chip.

!
interface gei_0/4/1
hybrid-attribute fiber
no negotiation auto
speed 1000
duplex full
flowcontrol disable
port-protect enable
switchport mode trunk
switchport vlan 1,151,705,1001-2176 tag
priority 5

Solution
Enter the uplink interface configuration mode, and use the <port-protect disable> command to
disable the port protection. The fault disappears. ■

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EPON 9806H VoIP Service Configuration


⊙ He Tao / ZTE Corporation

Configuration data
Item Data

VLAN ID:3501

VoIP service IP address (MG): 10.62.45.2/24

Gateway: 10.62.45.1

VLAN ID: 4000

In-band NM IP address: 192.168.45.2/24

Gateway:192.168.45.254

Out-of-band NM IP address 136.1.1.100/24

Uplink port 5/1-2 (5/1 master, 5/2 backup)

Main: 10.62.7.51
SS (MGC)
Backup: 10.62.10.51

Configure VoIP Service VLAN and In-band NM VLAN


9806(config)# add-vlan 3501
9806(config)# vlan 3501 5/1-2 tag
9806(config)# add-vlan 4000
9806(config)# vlan 4000 5/1-2 tag
9806(config)# uplink-mode cascade master-port 5/1
//The uplink port is cascade mode and 5/1 must be the master port.

Configure MG IP and NM IP
9806(config)# ip subnet 10.62.45.2 255.255.255.0 3501 voip
9806(config)# ip subnet 192.168.45.2 255.255.255.0 4000
9806(config)# ip host 136.1.1.100 255.255.255.0
//The default out-of-band NM IP 10.62.x.x conflicts with the VoIP service.
9806(config)# ip route 0.0.0.0 0.0.0.0 10.62.45.1
//Configure default VoIP route
9806(config)# ip route 192.168.0.0 255.255.0.0 192.168.45.254
//Configure static in-band NM route

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September 2009 Issue 181

Note: In an NGN network, both media stream and signaling stream are transmitted in
the same channel. All the gateways, including MGs and TGs, communicate with each other
and the SS. It is recommended to configure the default VoIP route.

Configure MGC
Configure the main SS IP address.
Use the <mod-mgc> command to modify the default configuration.

9806(ag)# mod-mgc mgcid 1 mgctype 2 mgcip 10.62.7.51


//mgctype 2 is HW SS. 2944 is the default port for H.248.

Use the <addd-mgc> command to configure the backup SS IP address.

9806(ag)# add-mgc mgcid 2 mgctype 2 mgcip 10.62.10.51 mgcport 2944

Note: It is recommend to configure a main SS and a backup SS in an NGN network.

Use the <get-mgc> command to query MGC configuration.

9806(ag)# get-mgc mgcid 1

MGCID: 1
MGCTYPE: 2
MGCIP: 10.62.7.51
MGCPORT: 2944
DOMNAME:
MGCINFO: USE IP
MD5INFO: 0
----------------------------------
1 rows are effected

9806(ag)# get-mgc mgcid 2

MGCID: 2
MGCTYPE: 2
MGCIP: 10.62.10.51
MGCPORT: 2944
DOMNAME:
MGCINFO: USE IP
MD5INFO: 0
----------------------------------
1 rows are effected

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Query MG Configuration
The signaling IP address is configured through the <ip subnet> command. To query the MG IP
address configuration, use the <get- mgbaseattr> command.

9806#ag
9806(ag)#
9806(ag)# get-mgbaseattr

MGID: 1
PROTYPE: H248
VERSION: 1
ENCODETP: TEXT
MGIP: 10.62.45.2
MGMASK: 255.255.255.0
MGPORT: 2944
TRANSLAY: IP
TRANSPRO: UDP
DOMNAME:
MGINFO: USE IP
MGCID1: 1
MGCID2: 0
MGCID3: 0
MGCID4: 0
SELFEXCHANGE: disable
PROTECTCALL: disable
DISASTERPROT: disable
CURMGCID: 1
----------------------------------
Use the <mod-mgip> command to modify the IP address:

9806(ag)#mod-mgip oldip 202.109.228.2 newip 10.62.45.2 newmask 255.255.255.0

Query VoIP Route


Use the <get-voip-config> command to query VoIP configuration.

9806(ag)# get-voip-config

mgid: 1
type: media
ipaddr: 10.62.45.2
submask: 255.255.255.0
nexthop: 10.62.45.1
port: 10000
----------------------------------

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September 2009 Issue 181

mgid: 1
type: control
ipaddr: 10.62.45.2
submask: 255.255.255.0
nexthop: 10.62.45.1
port: 2944
----------------------------------

2 rows are effected

Use the <mod-voip-route> command to modify VoIP route.

9806(ag)# mod-voip-route mgid 1 type 1 nexthop 10.62.45.3

Configure TID
9806(ag)# del-slctermid beginslot 1 num 192
//Delete the default TID.
9806(ag)# add-slctermid beginslot 1 beginindex 0 num 192 tmidfix a type 2 begno 0
//Add TIDs a0 ~ a19. For HW SS, the TID begins with a0.

Configure RTP
9806(ag)# del-ipstermid
9806(ag)# add-ipstermid tmidfix RTP/ type 2 digitlen 4 begno 1
//Add IPS resource RTP/1 ~ RTP/128. By the default, there are 128 RTP resources. The
tmidfix must be RTP/.

Configure Timer
9806(ag)# mod-mgcattr mgctype 2 dmlong 3 dmshort 3
//Modify both long timer and short timer to 3 seconds.

Note: When a subscriber hooks off, the SS sends a digit-map to the MG. The MG receives
number according to the digit-map. Usually, a digit-map does not contain all numbers and the
received number is sent to the SS when timer expires.

For example, the digit-map is [2-8]xxxxxx|13xxxxxxxxx|0xxxxxxxxx|9xxxx|1[0124-9]x|E|F|x.


F|[0-9].L.
When a subscriber dials a 7-digit number beginning with any digit from 2 to 8, the number
matches [2-8]xxxxxx and is sent to the SS directly.
When a subscriber dials 114, the number matches 1[0124-9]x and is sent to the SS directly.
When a subscriber dials 201, the number matches only [0-9].L and it is sent to the SS after
long timer expires.

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Configure Fax
The default fax mode of 9806H is T.30 self-control.

9806(ag)# mod-mgcapabili faxpri1 1


//Modfiy fax priority 1 to VBD mode
9806(ag)# mod-rtppar parid 1 faxmode 11
//Modify fax control mode to 11 SS control
9806(ag)# mod-slcattrib slot 1 faxmode 0
//Modify fax mode to 0 (T30 transparant transmission)

Query H.248 state


Use the <h248state> command to query H.248 state.

9806(ag)# h248state
H248-SS link status(H248Trkplink) : OK. MGCid is 1.

OK means that the configuration is correct and the 9806H is registered on the SS successfully. ■

PON & PON Terminal Products 17


September 2009 Issue 181

F820 VoIP Card Suspend Fault


Troubleshooting
⊙ Zhang Wei / ZTE Corporation

Problem
A C200 connects to multiple F820s. The subscribers fail to make call because VoIP cards of
these F820s suspend frequently. The subscribers hear busy tone when they hook off.
The VoIP service of one F820 recovers when the F820 is rebooted. Later on the VoIP card
suspends from time to time.

Analysis
Connect a PC to an FE port of the F820. Mirror the traffic of V16B card to the FE port. Capture
packets on the FE port. The captured packets are as follows:

0000 00 d0 d0 9a 41 1f 00 0f e2 57 e2 86 08 00 45 b8 ....A... .W....E.


0010 00 c0 00 00 40 00 3b 11 07 3b 0a 04 23 0e 0a 25 ....@.;. .;..#..%
0020 00 04 2a f8 0b 80 00 ac 7d 85 21 2f 31 20 5b 31 ..*..... }.!/1 [1
0030 30 2e 34 2e 33 35 2e 31 34 5d 20 54 3d 32 34 30 0.4.35.1 4] T=240
0040 39 33 38 34 33 7b 43 3d 34 30 36 31 37 7b 4d 46 93843{C= 40617{MF
0050 3d 41 47 35 38 39 30 30 7b 4d 7b 4f 7b 4d 4f 3d =AG58900 {M{O{MO=
0060 53 52 7d 7d 7d 2c 4d 46 3d 52 54 50 2f 30 30 30 SR}}},MF =RTP/000
0070 30 31 7b 4d 7b 4f 7b 4d 4f 3d 53 52 7d 2c 52 7b 01{M{O{M O=SR},R{
0080 0a 76 3d 30 0a 63 3d 49 4e 20 49 50 34 20 31 30 .v=0.c=I N IP4 10
0090 2e 33 37 2e 31 31 2e 32 32 38 0a 6d 3d 61 75 64 .37.11.2 28.m=aud
00a0 69 6f 20 31 36 36 36 34 20 52 54 50 2f 41 56 50 io 16664 RTP/AVP
00b0 20 38 0a 61 3d 70 74 69 6d 65 3a 32 30 0a 7d 7d 8.a=pti me:20.}}
00c0 7d 7d 7d 4b 7b 32 34 30 39 33 38 33 36 7d }}}K{240 93836}

There is an IP address 10.37.11.228 in the captured packets. The IP address is an IAD or AG


connected to the SS (10.4.35.14).
The F820 keeps sending packets to 10.37.11.228, which leads to the V16B card suspending.
Check the F820 configuration. The subnet mask of the MG is 255.255.0.0. Because the IP
addresses are 10.37.0.x and 10.37.1.x, the corresponding subnet mask should be 255.255.254.0.
Because the subnet mask is 255.255.0.0, the F820 takes 10.37.11.228 and V16B in the same
subnet. When a caller calls a number on the 10.37.11.228, the V16B card tries to access the
number directly but not through the SS. The V16B card can not access 10.37.11.228 and keeps
trying, thus the V16B card suspends..

Solution
Modify the subnet mask to 255.255.254.0. The problem is solved. ■

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EPON Technology Introduction and


Application
⊙ Zhao Zhiwen / ZTE Corporation

Overview An EPON network consists of the


EPON (Ethernet Passive Optical Network) following main components:
provides multiple services (data, voice, and ● Optical line terminal (OLT)
video) on the Ethernet with the point-to-multipoint ● Optical network unit (ONU)
technology. EPON has the following advantages: ● Optical distribution network (ODN)
● Low cost Figure 1 shows the EPON system
● High bandwidth components.
● Flexibility in networking
● Compatibility with current network
● Convenience in management
At present, the LAN networking is mainly
based on switches, which costs a lot and is hard
to manage. With EPON technology, an ONU can
replace multiple switches.
Components Figure 1. EPON Network Components

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September 2009 Issue 181

The active equipments include the OLT, time division multiple access (TDMA). The OLTs
the ONU, and the equipment management range the ONUs in order to provide time slot
system (EMS). assignments for upstream communication. Each
The passive equipments include ONU transmits data in assigned time slot.
passive optical splitter/coupler, adapter,
optical fiber splice, and sealer. Application
OLTs are usually located in either central offices
Working Principle or remote offices.
An EPON consists of an OLT, an ODN, Optical splitters can be either one-layer or
and ONUs. The upstream and downstream multi-layer.
wavelengths are 1310 nm and 1490 nm (1) One-layer optical splitters
respectively. The CATV wavelength is It is suitable for high density application, such
1550 nm. The splitter rate is 1:16, or 1:32, as large building or business area.
or 1:64. (2) Two-layer optical splitters
OLTs provide interfaces to the Internet, It is suitable sparse application, such as small
the SS, and the Video server. ONUs medium communities. This application is more
provides multiple interfaces to users, flexible, but its maintenance cost and the quantity
including Ethernet interface, POTS of possible faulty nodes increase.
interface, E1/T1 interface, and radio (3) Multi-layer optical splitters
frequency (RF) interface. Meanwhile, It is suitable sparse networking, such as rural
ONUs support layer-2 and layer-3 switch area or business streets distributed in a chain.
functions. Figure 2 shows a recommended networking.
An EPON configuration reduces
the amount of fiber and central office
equipment required compared with point
to point architectures.
Downstream signals are broadcast
to each ONU sharing a fiber. Encryption
is used to prevent eavesdropping. Each
packet carries a logical link ID (LLID),
which is used to identify the corresponding
ONU.
Upstream signals are combined using Figure 2. Distributed Multi-Layer EPON Networking ■

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XPON ONU Register Fault Troubleshooting


Tips
⊙ Yu Chendong / ZTE Corporation

1 Introduction
ONU registration is the base of xPON service configuration. ONU registration consists of two
steps:
1. An OLT discovers an ONU physically.
2. The ONU is registered on the OLT.

2 Registration Failure
2.1 Problem
The ONU registration failure is presented in two ways.
(1) The status of the configured ONU is offline.
(2) The OLT-PON port can not discover the unregistered ONU.
2.2 Analysis
The probable causes are as follows:
● Optical link fault: fiber misconnection/disconnection, optical attenuation
● Optical module fault: sensitivity, abnormal optical power, faulty ONU
● Configuration data fault: disabled OLT-PON port, or authentication mode
● Other faults
2.3 Solution
When there is an ONU registration failure, check whether it happens to individual ONU only or
all ONUs.
(1) All ONUs cannot be registered.
1) Use the <show interface epon-olt_ shelf/slot/port> command to query the OLT-PON port
status. If the port is deactivated, activate the PON port and register the ONU again.
In practical application, when there is no ONU connected to a PON port, there is an invalid
alarm ‘PON signal loss’ on the NMS. To eliminate this invalid alarm, deactivate the PON port.
When a PON port is deactivated, the registered ONUs is offline and the unregistered ONU
cannot be displayed.

ZXAN(config-if)#show interface epon-olt_0/2/1


epon-olt_0/2/1 is deactivate, line protocol is down.
Description is none.
The port is deactivate.

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September 2009 Issue 181

2) Use the <show epon authentication mode shelf/slot> command to query OLT authentication
mode. If the authentication mode is hardware, ONUs may not be displayed. Disable the hardware
authentication and register the ONU again.
When hardware authentication is enabled, the unregistered the ONU is declined and can not
be displayed. It is recommended to disable hardware authentication.
Use the <> command in EPON configuration mode to disable hardware authentication.

ZXAN(config)#show epon authentication mode 0/3


Authentication Hw-mode : enable
Authentication Sw-mode : MAC
Auto-authentication state :disable
ZXAN(config)#epon
ZXAN(config-epon)#hard-ware authentication mode 0/3 disable
ZXAN(config-epon)#show epon authentication mode 0/3
Authentication Hw-mode : disable
Authentication Sw-mode : MAC
Auto-authentication state :disable

3) Check practical optical fiber length and the maximum round trip time (RTT) configuration.
EPON supports the distance up to 20 km. The distance is highly related to ONU ranging. If the
distance is over the limit, the ONU cannot be registered even if the optical power is acceptable.
When the ONU is far from the OLT, increase the maximum RTT and query the unregistered ONU
again.
It is strongly recommended to limit the distance from ONUs to an OLT to 20 km. In case the
distance is over 20 km, make sure that the following requirements are satisfied.
● Enough optical power
● Distance between two ONUs ≤ 20km (It is recommended to limit the distance to 15 km.)
● Optical splitter rate:
Distance > 30 km, rate ≤ 1:2
Distance < 25 km, rate ≤1:8
25 km ≤ distance ≤30 km, rate ≤ 1:4
When the ONU is registered after the maximum RTT is increased, the ONU bandwidth is
decreased while the ONU stability increases.
Use the <maxrtt> command in PON-OLT port configuration mode to configure the maximum
RTT.

ZXAN(config-epon)#show onu mpcpinfo epon-onu_0/2/1:1


OprStatus: enable
AdminStatus: enable
SyncTime: 18
MpcpMode: olt
MpcpLinkID: 1
RemoteMacAddr: 001e.738c.eb82

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RegistrationState: registered
RoundTripTime: 50 tq (0.082 km)
MaximumPendingGrants: 0
ZXAN(config)#interface epon-olt_0/2/1
ZXAN(config-if)#maxrtt 16875

Note: Distance (m) = maxrtt ×1.6. For example, 16875×1.6 = 27000 m

4) Check whether the upstream/downstream optical power of the OLT is within the normal
range.
● If the downstream optical power is abnormal, replace the optical module of the OLT.
● If the upstream optical power is zero, the backbone optical fiber may be faulty. Replace the
fiber.
● If the upstream optical power is too high, increase the attenuation.
The transmission optical power is related to optical modules. The receiving optical power is
related to transmission optical power and ODN attenuation.
If the optical power is too high, the optical device is likely to be destroyed.
5) Connect the faulty ONU to another PON port and check whether it can be displayed.
6) Disconnect the ONU from the OLT and check the upstream optical power. If the upstream
optical power is not zero, there may be other optical device connected to the EPON network, or
the ONU is faulty.
(2) Individual ONU can not be registered.
1) Check whether hardware authentication is enabled. If it is enabled, disable the hardware
authentication and register the ONU again.
2) If only one ONU can be registered, the ONU may keep transmitting optical signals.
3) Check whether the upstream/downstream optical power of the ONU is within the normal
range.
● If the downstream optical power is too low, the probable cause may be the high attenuation.
Check the optical link.
● If the downstream optical power is too high, increase the attenuation.
● If the upstream optical power is zero, the optical fiber connection or the ONU may be faulty.
● If the upstream optical power is too high, the ONU is faulty.
4) Disconnect the ONU from the OLT and check the upstream optical power. If the upstream
optical power is not zero, there may be other optical device connected to the EPON network, or
the ONU is faulty.
5) Replace the ONU with a normal one.
6) Replace the optical fiber which connects the splitter to the ONU.

3 Unstable Registration
3.1 Problem
The registered ONU is unstable and offline and online frequently.

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September 2009 Issue 181

3.2 Analysis
The probable causes are as follows:
● Optical link fault: fiber length, optical attenuation
● Optical module fault: sensitivity, abnormal optical power
● Configuration data fault: unmatched HEC mode
● Network storms
● Other faults
3.3 Solution
When there is an unstable ONU registration, check whether it happens to individual ONU only
or all ONUs.
(1) All ONU are unstable.
1) Query the history alarms and history time to check whether there is error code alarm
occurring when the ONU is online and offline. If there is, check the optical link and replace the
optical module.
The following table describes the common error code alarms.

Alarm Description

OLT port bit error state There is an error on the physical link between OLT and ONU.

ONU physical layer downstream error bit in certain interval is


ONU error interval event
over threshold.

ONU physical layer downstream error frame in certain


ONU error frame interval event
interval is over threshold.

ONU upstream link bit error ONU uplink error bit is over threshold.

If there is an error cord on the optical link, there is a packet loss. When the loss is severe, the
ONU is offline.
2) Query rx-hec mode configuration.
If there is an incompatible ONU connected to a PON port, the head error correction (HEC)
should be ‘no’ or compatible mode.
To register an incompatible ONU:
● In T12 and earlier versions, the OLT uses CTC interface to query ONU information. If the
OLT fails to query information, it reboots the ONU.
● In T18 version, the OLT uses telecom general interface to query ONU information. If there is
no response, the OLT uses non-CTC interface to query ONU capability and clear all configuration
on the ONU.
Use the <show olt config> command to query rx-hec mode configuration. Use the <rx-hec>
command in PON-OLT configuration mode to configure rx-hec mode.
For example, configure HEC mode of epon-olt_0/3/1 interface to ‘no’.

ZXAN(config)#interface epon-olt_0/3/1
ZXAN(config-if)#rx-hec no

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3) Query OLT traffic statistics to check whether attenuation.


overall traffic, broadcast traffic, and multicast traffic ● If the optical power is normal, the
are normal. If there is an abnormality, capture ONU may be faulty. Replace the ONU.
packets to locate faults.
4) Check whether optical power of the OLT is 4 ONU Keeps Transmitting
normal. If it is abnormal, replace the optical module Optical Signal
of the OLT. When the optical signal sequence is
5) Disconnect the ONU from the OLT and check abnormal, the OLT receives abnormal
the upstream optical power. If the upstream optical signals from the ONUs. Thus the OLT fails
power is not zero, there may be other optical to range ONUs and loses control of ONUs.
device connected to the EPON network, or the The probable causes of abnormal
ONU is faulty. optical link are as follows:
6) Check whether the downstream optical (1) Laser unit of one or several ONUs
power of the ONU is within the normal range. is abnormal.
● If the optical power is too low, the probable (2) Optical units other than EPON ONU
cause may be the high attenuation. Check the are connected to the OLT.
optical link. There are two types of laser unit
● If the optical power is too high, increase the abnormality:
attenuation. ● Abnormal switch on/off
(2) Individual ONU is unstable. The ONU does not switch on/off
3) Check whether the upstream/downstream in time, which leads to optical signal
optical power of the ONU is within the normal confliction between two neighboring
range. ONUs.
● If the downstream optical power is too low, ● Cannot switch off
the probable cause may be the high attenuation. The laser unit can not switch off and
Check the optical link. keeps transmitting optical signals.
● If the downstream optical power is too high, According to EPON working principle,
increase the attenuation. there are two methods to solve the
● If the upstream optical power is zero, the problem:
optical fiber connection or the ONU may be faulty. (1) Monitoring the optical power
● If the upstream optical power is too high, the continuously.
ONU is faulty. When the optical power in the time slot
2) Query rx-hec mode configuration. for certain ONU changes suddenly, the
If there is incompatible ONU connected to a laser unit in the ONU is abnormal.
PON port, the head error control (HEC) should be (2) Query the ONU disconnection
‘no’ or compatible mode. information.
3) Check whether the downstream optical Query the ONU disconnection
power of the ONU is within the normal range. information, together with monitoring the
● If the optical power is too low, the probable optical power continuously, to locate the
cause may be the high attenuation. Check the ONU that keeps transmitting signals.
optical link. When there is an ONU keeping
● If the optical power is too high, increase the transmitting signals, all ONUs connected

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September 2009 Issue 181

to the same PON port are disconnected. not be measured without the OLT. If the optical
When the faulty ONU is disconnected from power of an ONU can be measured directly, ONU
the PON port, the connections of all other is faulty.
ONUs recover. In EPON V1.1.3T14 and later versions, there
Usually, an ONU transmits optical is an alarm that ONU keeps transmitting optical
signal passively and its optical power can signals, which is located on PON port. ■

EPON User Right


Yu Chendong / ZTE Corporation

I n t h e c o m m a n d < username xxx The commands are categorized into two


password xxx privilege xx>, the variable modes:
that follows privilege is the user right. ● Privileged mode
There are 15 levels of user right, and the ● Non-privileged mode
corresponding variable range is 1 ~ 15. The configuration commands are only valid
For example, the command <username for privileged mode. The user whose right level is
xxx password xxx privilege 5> configured below 2 can not enter the privileged mode.
a user with right level 5. The user can use Tips:
commands within level 5 and he can not (1) The privilege is an optional parameter. If a
view the other commands. user is configured without the privilege, the default
right level is 1.
(2) A user whose right level is 1 or 2 can use
the <enable> command to enter the privileged
mode and use all commands (not valid for the
current version).
(3) A user whose right level is 3 ~ 9 can
enter configuration mode, but he can not use the
<username> command to create or delete users.
(4) A user whose right level is 10 ~ 15 can
enter configuration mode and use the <username>
command to create or delete users.
(5) The default user level right for console port
is 15, which can use all commands. ■

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EPON Data Backup in Version Upgrade


Yu Chendong / ZTE Corporation

Back up configuration data


ZXAN(config)#show nvram running
//Query FTP server configuration, including username, password, and IP address.
ZXAN(config)#nvram boot-server 10.62.31.10
//Configure FTP server IP address.
ZXAN(config)#nvram boot-username epon
//Configure FTP username FTP.
ZXAN(config)#nvram boot-password epon
//Configure FTP password.
ZXAN(config)#show nvram running
//Query FTP server configuration.
Enable FTP server on the PC (10.62.31.10), and configure corresponding username and
password.
ZXAN#copy flash: //cfg/startrun.dat ftp: //10.62.31.10/startrun.dat@zte:zte
//Copy the configuration data in the flash to FTP directory on the FTP server.

Back up version files


This operation is optional. Perform this operation when it is necessary to backup the original
version files.
Query FTP server configuration, including username, password, and IP address.

ZXAN#copy flash: //img/EC4G.bt ftp: //10.62.31.10/EC4Gold.bt@zte:zte


//Copy the version file (EC4G.bt in the example) in the flash to FTP directory on the FTP
server. EC4Gold.bt is the file name on the FTP server.
Notes:
(1) The <copy> and <rename> commands are invalid for the version files of the control
switching card in the directory img, except that the version files can be copied to FTP server.
(2) Use the <copy> command to copy other version files (except the version files of the control
switching card) in the directory img to another directory, and rename the version files with the
command <rename>. In the img directory, the main and backup version files are only valid for the
control switching card, and the version file is sole for other card.
1) The actual file name of a version file is written in the file head, which specifies the file in
version upgrade and can not be modified by the <rename> command. The <rename> command
only modifies the file name displayed in the Windows system. Before rename the file, use the
<copy> command to copy it to another directory other than img.

FTTB-ZX-XBSYF-1-F0#rename epfc.mvr ?
WORD New filename or directory name (1-12 characters)
FTTB-ZX-XBSYF-1-F0#rename epfc.mvr epfc.mvrold
FTTB-ZX-XBSYF-1-F0#rename epfc.bt epfc.bt

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September 2009 Issue 181

2) When the user uses the <synchronize> command to synchronize version files, the eig.bt
and the eigold.bt refer to the same version file. Thus after the synchronization, the version of the
backup control switch card is still the eigold.bt.
FTTB-ZX-XBSYF-1-F0(version)#show sync-status
Rack Shelf Filename Active Status
-----------------------------------------------
0 0 eig.bt 0 syn success
0 0 eig.mvr 0 syn success
0 0 eigold.bt 0 syn success
0 0 eigold.mvr 0 syn success
0 0 epfc.bt 0 syn success
0 0 epfc.mvr 0 syn success
0 0 epfcold.bt 0 syn success
0 0 epfcold.mvr 0 syn success
0 0 gcsa.bt 0 syn success
0 0 gcsa.mvr 1 syn success
0 0 gcsaold.bt 0 syn success
0 0 gcsaold.mvr 0 syn success

FTTB-ZX-XBSYF-1-F0(version)#show version-saved
PhyLoc FileName VerType VerTag BuildTime VerLenth Active
-------------------------------------------------------------------
0/0/1 epfc.mvr EPFC V1.1.1EP3T8 2009-02-19 10:09:10 1871103 0
0/0/2 epfc.mvr EPFC V1.1.1EP3T8 2009-02-19 10:09:10 1871103 0
0/0/3 epfc.mvr EPFC V1.1.1EP3T8 2009-02-19 10:09:10 1871103 0
0/0/4 epfc.mvr EPFC V1.1.1EP3T8 2009-02-19 10:09:10 1871103 0
0/0/7 eig.bt EIG V1.1.1ET12 2008-06-05 07:16:42 276128 0
0/0/7 eig.mvr EIG V1.1.1ET12 2008-06-05 04:19:13 611161 0
0/0/7 epfc.bt EPFC V1.1.1ET12 2008-06-05 07:18:53 286960 0
0/0/7 epfc.mvr EPFC V1.1.1ET12 2008-06-05 17:10:50 1880671 0
0/0/7 gcsa.bt GCSA V1.1.1ET12 2008-06-03 07:36:47 524288 0
0/0/7 gcsa.mvr GCSA V1.1.1ET12 2008-06-06 03:01:15 10205593 1
0/0/7 gcsanew.mvr GCSA V1.1.1ET12 2008-06-06 03:01:15 10205593 0
0/0/8 eig.bt EIG V1.1.1EP3T3 2008-11-18 16:02:52 279920 0
0/0/8 eig.mvr EIG V1.1.1EP3T8 2009-02-19 10:06:46 624141 0
0/0/8 eigold.bt EIG V1.1.1ET12 2008-06-05 07:16:42 276128 0
0/0/8 eigold.mvr EIG V1.1.1ET12 2008-06-05 04:19:13 611161 0
0/0/8 epfc.bt EPFC V1.1.1EP3T3 2008-11-18 16:04:40 290336 0
0/0/8 epfc.mvr EPFC V1.1.1EP3T8 2009-02-19 10:09:10 1871103 0
0/0/8 epfcold.bt EPFC V1.1.1ET12 2008-06-05 07:18:53 286960 0
0/0/8 epfcold.mvr EPFC V1.1.1ET12 2008-06-05 17:10:50 1880671 0
0/0/8 gcsa.bt GCSA V1.1.1EP3T8 2009-02-19 10:15:01 524288 0
0/0/8 gcsa.mvr GCSA V1.1.1EP3T8 2009-02-19 09:54:36 10729209 1
0/0/8 gcsaold.bt GCSA V1.1.1ET12 2008-06-03 07:36:47 524288 0
0/0/8 gcsaold.mvr GCSA V1.1.1ET12 2008-06-06 03:01:15 10205593 0
0/0/13 eig.mvr EIG V1.1.1EP3T8 2009-02-19 10:06:46 624141 0
0/0/14 eig.mvr EIG V1.1.1EP3T8 2009-02-19 10:06:46 624141 0

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PON & PON Terminal Products 29

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