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INTRODUCTION
Section-1 is about introduction of report. As a component of requirement of BBA
degree, six week internship is necessary for student. This section includes
background, purpose, scope and objectives of the study.
Internship is the capstone experience that provides internees with hands-on, real-
world experience in a work setting. Ideally, internship enables internees to:
Use knowledge and skills got from the classroom,
Discover where further competence is needed,
Convert the bookish knowledge into practical life and
Become better acquainted with the types of work settings in which such
Competence can be applied.
Scope of internship is that the internee will know some basic know how about the
business companies and their working environment at different seats and it will be
helpful for them in future.
In Sialkot 1990 Forward group has started its working with the name of Forward
sports. Forward Sports was established by Mr. Khawaja Masood Akhtar, A young,
ambitious engineer, who had worked in the ball manufacturing for many years. Mr.
Masood had the idea of revolutionizing the hand-stitched industry and with his
innovation on team and his future prospective, he started his new factory. The first
years proved to be very difficult and many hurdles had to be overcome. The
competition in the industry was strong and to break into these barriers seemed to
be very difficult factory was only one of the 5 or 6 suppliers for Adidas and by far
the smallest. So the first year forward produced only an average of 1,000 balls per
month, only the low end price point balls, with a lead time of 120 days, made out of
imported materials in the old traditional way of hand stitched ball manufacturing.
However, this was not what Mr. Masood wanted. So as an entrepreneur, he started
to try different things, while not forgetting his business. He first found a local
manufacturer for the ball materials. He and Thai PU, a synthetic supplier from
20 year of innovation - the past, the present and the future Forward Group Private
Limited is one of the few companies in Sialkot industry that can trace its history back
in 20 years. Forward is family owned manufacturing and exporting business
concern of footballs, volley balls, rugby balls, beech balls, and medicine balls,
shoulder bags, gym bags, team bags, shopper bags.
The third generation of the family has entered the field of international trade bringing
together the established business and family values, experience and skills coupled
with pertinent business education, knowledge and expertise. The Past - history of
product innovation We would like to take you to the corridors of rich business history
of Forward group and its management, which has the privilege of creating and
introducing new spirit and techniques of doing the business that became source of
guidance in Sialkot for small and large scale industries of sports goods since 1988
to this day.
Forward Sports
Forward Gear
Forward TM
Forward Long way
Forward Gear (PVT) Ltd. is a bag manufacturing company targets to become the
world leading bag producer by providing quality, on-time delivery, cost saving,
innovation and high tech oriented solutions to the customers.
Operations:
With Adidas as a main customer, Salomon and Diadora are the brands that Forward
Gear is manufacturing bag items for. To meet the customers’ requirement and to
reach the objectives, the company will be operated by the international standards
and for making results-focused management.
Forward Gear is the first bag manufacturer in Pakistan for big brands and it is going
to change the whole bag manufacturing industry in the world.
Phone # +92-52-3571991-5
Fax # +92-52-3571996
HR Department:
Phone # +92-52-3571990
Email hrcom@fgear.pk
Accounts Department:
Phone # +92-52-3571995
Export Department:
Email info@fgear.pk
Starite ( China)
Long way (Vietnam)
Pungkook (Vietnam)
Trolley Bag
2.10 Facilities
Area Covered:
Forward Gear having 26,2198 square meter available for manufacturing facilities
and 18876 square meter constructed area consist of 5 large, halls 4 halls for
production purpose and 1 hall for development purpose with 24/7 backup of 1500
KV electric generators to fulfill the requirements of anytime delivery production
order.
Specially designed department having capacity of 1000 bags per shift with 15 days
of lead time and fulfill the requirements of small and quick order needs of customers.
Production Capacity
Forward Gear having capacity of 11,500 bags per day to fulfill the requirements of
heavy orders from customers like Adidas.
Employees Facilities
Medical care
Group insurance
Medical allowance
Transportation
Social Security
"A bag manufacturer targets to produce for all brands in the world."
This is the goal of Forward Gear (Pvt.) Ltd. November 15th, 2007, Forward Gear
started its set up and with Adidas as the major customer, and the company is
moving forward to the goal it set. Forward Gear is the first bag manufacturer in
Pakistan for big brands and it is going to change the whole bag manufacturing
industry in the world.
Pakistan is a promising site for the business and the combined experience,
knowledge and technology of Pakistan and Korea will make a difference and it will
shake the world by quality, on-time delivery, price and innovative/future-oriented
bag products.
It will be fun for you to watch how Forward Gear is moving forward and how to
achieve its goal day to day, week to week and year to year.
Best regards,
Mr. Chris
Managing Director
Forward Gear (Pvt.) Ltd. Is committed to create a better working environment for its
employees by implementing and sustaining SA-8000 standard requirements, to
provide and ensure their basic rights. We ensure in educating our workers and
suppliers/contractors on the policies and procedures developed by the company’s
top management to maintain the highest ethical standards, conforming to:
Labor Law of Pakistan
Buyers Standard of Engagement
WFGI Code of Conduct
SA-8000 Requirements
ILO Conventions
Environment Policy:
Forward Gear (Pvt) ltd. Is a company manufacturing & exporting bags for
international markets we understand that our business may have an environmental
impact by performing our activities and using raw materials, natural and artificial
resources. Forward Gear is committed to continuous improvement of its
environmental management system for the achievement of safe and conductive
environment. We are highly concerned about the prevention of pollution for the safe
living.
The Forward Gear established a system for hiring. The following points are
followed:
Advertise the vacancy in newspaper, chamber of commerce & industry
magazine Posted on factory board or by factory employee’s relations by
understanding the nature of job.
A job announced does not specify race or gender or other personal
characteristics.
Any job person (within the company or its associate) who considers himself
suitable for job may apply.
Race, cast national origin, religion, disability, gender, sexual orientation, age
or political affiliation does not influence in hiring process.
Selection is made only on the basis of merit.
Application may be selected / rejected or deferred for future job opening.
Selected candidate hired on first three months’ probation period, and if the
employees performance are satisfactory during the prohibition period, then
company treated as an permanent employee otherwise the prohibition period
may extended.
All applications are submitted to the human resources office of the company.
Concerned department in charge contact with human resources department
and raise the demand for new employees for his department.
Interviewers fill up candidate assessment sheet(s).
Hiring decision (on the bases of education training and / or experience)
Forwarding applications for further approval’s to concern department.
Job description writing (by M.R./EMR/SA-8000 Manager).
Attendance Cards are made at starting of job.
Orientation training (General rules & Regulation)
Employee’s files maintained by account department.
Employee is very much knowing about his salary after joining the job.
Training helps the employees gain the specify the job related skills that ensures
effective performance. In Forward Gear may occur on or off the job. Before off of
the training a comprehensive training is checked out by the human resources
department. Then it is handed over to the relevant department heads. Employee
are trained through the lectures given by the department heads through relevant
reading material, and by the department rotation and reading material is given by
the employees of the officer and staff level.
Forward Gear is among few organizations where employees are rotated from one
department to another, so that could be equipped with diversified knowledge and to
have through understanding of Forward Gear of the art corporate culture.
Sometimes employees are directly deployed on the seat for which he is hired.
An employee selected for three month, depending upon his performance. During
the probation period the probationer shall not be any type of facility. During the
probationary period the probationary shall not be entitled any type of leave. In case
he earns any leave, it would be considered without pay.
On successful of completion of probationary period an employee shall be confirmed
from the date of his appointment, unless specifically stated otherwise to him in
writing.
Final salary would be given upon the return of all the company. Belong if, which are
in the possession of the resigned employee, otherwise their amount can be
deducted from his final salary.
All employees will be evaluated every transfer and in the last month of the year.
HR Policies:
Visitors/Guest Policy:
Visitors / Guest is not allowed to visit the production floors without permission of the
competent authority. However special areas are set aside for their entertainment.
The telephone is available for official use only. The personal calls are not allowed
in working hours.
Meal Break
If the employee is scheduled to work more than five hours then they are entitled for
one hour lunch. This period is allocated for lunch & prayer only. The time is as
follow:
For labor / officer (summer / winter) from 1:00 p.m. To 2:00 p.m.
On Friday (For lunch / Prayer) from 1:00 p.m. To 2:30 p.m.
Suspicious Packages:
If you are seeing any unopened package, bags etc. Please do not deal with them
yourself. Let yourself, let you department in charge know about them or inform the
security staff.
Leave Information:
Except for sick leave, employees are required to take prior permission for their
manager and approved from general manager of the company and submitted to
gate in charge. If any employees earn the leave without the prior intimation than the
leave shall be considered leave without pay. If the sick leaves are more than two,
medical certificate should be attached with leave application form.
Monthly The Forward Gear has arranged a meeting with employee. Every
department has his own representative to talking participate and discuss the
problem relevant to his factory.
Employee Communication:
Forward Gear encourages honest and open communication between you are your
boss. If you have question or problem concerning your work, you should talk to your
department in charge. If you wish to take a suggestion or a comment. The factory
shall hang a compliant box in prominent areas of the factory.
If any worker is less than 18 years and more than 15 years is found to be working
within the factory or stitching centers the action plan is to immediately put through
the Juvenile worker plan and monitored subsequently. The company will assist that
the child can afford to go to school; all relevant expenses details (school fee,
uniforms, books, & stationary school bags, medical) are logged in respective file of
the child.
Search Policy:
The employees whom are given company’s computer are responsible for its care.
All computers must be switched off after the completion of the work. In case of any
problem immediately intimate the computer section. Unauthorized persons are not
If your personal property is lost, immediately inform your boss, so that you could
help out if you find anything on the premises, please hand it to you in charge, or
admin department without any delay.
Policy On Smoking:
Forward Gear established their own policy about smoking. It is the policy of Forward
Gear in working area during working hours. Only the nominated areas are allowed
for smoking.
If any worker, supervisors, in charges, managers, and remaining all staff member
are not allowed to smoke in working areas. Company will take serious action for
that employee according to rules and regulation. We believe that every person will
be following the company rules & regulations.
Do you know how smoking plays with your health? It is safety hazard and cause
fire.
Absenteeism is high among smokers. Productivity loses due to smoke brakes and
causes damage to property when cigarettes burn. Smokers require more routine
maintained i.e. ash/ butt clean up. Smokers create health hazard for other
employees through passive smoking.
Breakthrough Thinking:
You generate new ideas, delving beneath the surface to find true meaning and
using conceptual and lateral thinking to create business advantage.
Change Catalyst:
You're excited by the opportunities change brings and respond positively to
challenges. You adapt creatively and will actively promote the change process.
Organizational Awareness:
You use your understanding of an organization’s culture to make an impact, working
within both formal and informal structures to achieve goals.
Self-Confident Integrity:
You act with integrity and your principles underpin your behavior, motivating you to
stand up for your beliefs and take difficult decisions when necessary.
Data Analysis department of Forward Gear manages all the data of the
Organization relating to the material, purchase order, cutting, printing, accessories
of the bags. The department consist of one manager and four employees. The
department maintains the data through different means like gate passes, receipts,
and personal observations. The main duty of the department is to check whether
the production is going on according to the plan and forecast or not. Data analysis
department plays a very key role in the working of the organization. Means of
collecting the data are:
Line leaders
Gate pass
QC report
Output boards
Checkers
Packers
After collecting the data the department analysis it with the order of the bag and
report the general manager to perform the necessary measures. At the end of the
month and after completion the order the manager of the department has to prepare
a report on all of the work that occurs between that month and order and submit it
to the Managing director of the company.
The Development department of forward gear manages all the work relating to
developing of the samples of the new bags. It checks the cost of the bag relating to
its profit. The department consists of 9 employees including one manager in them.
The department forecasts the type and amount of material required to make a bag.
Summarizing the work of development department as:
Download ads
Distribution ads and artwork to:
i. Development office
ii. Design
iii. Costing
iv. Development Hall
Making size table
Making Dummy Sample
Check Material
Order Material
After performing all these steps the bags is manufactured and pass to the Quality
Control department for checking. If it is ok then pass for the order otherwise new
sample is prepared.
The production planning department of the forward gear manages all the PO’s
(Purchase Orders).It checks and confirm the orders and upload it in the system for
record keeping. After confirmation of the order the planning department makes a
plan of how to complete the required order in a required time by minimizing the cost
and time and effort. After making the plan the department has prepared the MIR
report. The MIR reports consist of all the detail about the material of the bag i.e how
much material is used to complete this amount of bags. The material is issued to
the line leaders in the line through material feeders which start production
Adidas PO’s
PO’s confirmation
PO uploading in system
Production Request
Planning
Material in line
Start Production
Daily production report
After completing the production the bags are moved to the packing department
where after packing it scanned and shipped out.
Accounts & finance department in forward gear manages all the record of the
transactions to the banks and with the forward sports. It also manages all the
records of the local and international suppliers. The department gets all the
information from the Human Resource, Material, production and the printing center
about the transactions. The departments manages and prepares all the expanses
and revenues of the company. The department has to maintain all the records of
the employees of the company relating to their salary, bonuses, rewards and
overtime record. The department is also responsible to prepare the financial plans
and financial statements of the company. Summarizing the work of the department
as
Making the financial plans
Managing the payments
Managing the payroll
Record keeping
Reporting to managing director
The material department in the company plays a very important role. This is
because without the supply of right material at right time we cannot prepare the bag.
The duty of the department is to check all the record of the material that used in the
preparation of the bag and make the order of the material that is short before the
start of the bag to the supplier. The supplier can be local or overseas. After ordering
the department checks the status of the order and make sure that it received on
time. The department updates about the status of the material to the Managing
Director time to time. The material issued to the material feeders on the basis of
MIR report and on demand. Summarizing the detail of the department as:
Printing Department:
The printing department of the company is connected with the cutting hall.
According to the PO’s of the bags the panels made and send them to the printing
department for the printing. The printing mostly done by the screen. The department
maintains all the record of the printing mostly through the gate passes. The
department submits report time to time to the managing director of the company.
Summarizing the Work as:
The quality control department of the company checks the quality of the material,
printing and the sewing of the bags. The department perform certain tests in the lab
to check the material while the sewing of the bags are check in the line during
production. The employees in the department are hired by the head office of Adidas
in Sialkot. The minor missing in the printing is also rejected in the line. The
department use both inline and end line inspection. Summarizing the work of the
department as:
Location:
Supervisor: Mr.Sarfraz
Journal entries
Voucher printing
Ledger Reconciliation
Supplier files
Supplier payments
Journal Entries:
Accepts the bills which are being passed by the costing department and making
journal entries of those bills in the company records.
Vouchers Printing:
After journal entries, he takes voucher print of that specific transaction which are to
be signed by the account officer, accounts manager as well as managing director,
after signatures these vouchers are filed with its bills in file of that specific supplier.
Keeps record of the ledger of all suppliers and inform them regularly about the
balance outstanding, and if there are any queries in balance of supplier and
organization, demands the ledger of supplier to match against company record. He
also maintains the ledger reconciliation statements.
Keeps separate file of each supplier in which all the related bills, copies of payments
cheques are entered to maintain records.
Payment to Supplier:
Purchase cycle:
Purchase cycle of Forward Gear starts as the order is received before six months,
first of all Costing department conduct analysis of company cost related to the order
which is going to be receive in next six months and then inform Planning department
put the order in software form which is further used by Costing, Planning as well as
Material department. This department check out the quantity of stock at warehouse
available as well as needed for the next order and generates Purchase order which
is signed by Managing director and its copy is being sent to the local supplier in
which specific dates are mentioned in which material is to be received either in full
or by parts.
As the material is received with builty documents as well as delivery challan. The
material department attach MRIN (Material Received Inspection Note) , PO
(Purchase Order) to the billing department which further physically verify the
quantity received with the help of daily inward report which is held by the Gate and
security officer as well as other calculations related to the bill and after keeping
summary of bills forward bills to the accounting office.
Accounting officer enters the bills in the form of journal entries in the accounting
software. Records are kept by the accounting office in software form as well as in
hard files.
Separate files of each supplier are maintained and ledger records are kept in files.
After Vouching rechecking of bills by manger, managing director as well as account
manager, these bills are finally filed into respective supplier file after recording
voucher is detached and kept in separate box files which are maintained according
to the dates.
Administration officer uses only one demand sheet for all kind of supplier and this
demand sheet is verified by manager as well as managing director. All other
department of Forward Gear ask administration department for any sort of
stationary material needed by giving them a demand sheet signed by their
respective managers. Administration department is also held responsible for the
arrange of any function in the organization.
DATE ACTIVITY
At very first day I visited the organization and its departments and
its production hall where labor is working; all labor lines were very
much disciplined and professional. I also visited its other strategic
units such as Forward Sports.
This day Mr.Muzamil sent me to the Meezan bank with the cheque
of Mr. Hafiz Abdul Qadir to deposit amount in his account and I also
recorded transaction in files of suppliers.
This is the day when workers are asked whether they want to
receive one third of their next month salary in advance or not. List
of all employees are printed and sent to the production hall and
every labor individually asked whether they want advance payment
or not, every individual sign in front of name with amount.
This day, Again I punched vouchers and took print of the vouchers
and also make reconciliation statement. Sir Muzammil sent me to
the Suppliers office for the payment and that day I also spent a
major span of time in photocopies of the bills of suppliers and other
documents given by another officer.
This day, Vouchers were filed in the box files which are also a tough
task to be done; a lot of vouchers have to be filed according to the
dates of their printing.
This day I entered bills of suppliers in journals and took print of their
vouchers also. Many other bills are also attached with supplier’s
bills such as MRIN, PO whose comparison and calculation must be
rechecked before entering the bills in the ledger.
This day I visited standard chartered bank for depositing the salary
of Mr. Chris Jin , MD of Forward Gear to his personal account, my
visits to bank also enhances my abilities of communication in
banking sector ,and how to deposit a large sum of money and what
are its requirements.
Documents for the payment of import are prepared and verified by accounts
manager for filling.
Journal Entries:
Receiving of TT Copies:
When bank made payment then it send TT copies to the organization, it’s the duty
of the officer to collect TT’s in time and to keep record also.
This officer is also responsible for maintaining records of the receiving of cash from
exports.
After receiving of cash, the officer enters the data into company software.
Payroll Records:
Records of new employees and leaving employees are also maintained by this
officer.
Overtime Payments:
Records and sheets of overtime payment, keeping in view that there should be no
employee who has not been included in overtime payment, but he has overtime
.Such confusions create a lot of problems for the officer and manager as well.
Dues Statement:
Forward Gear has always been very strict in its rules and policies, any employee
found guilty can be terminated at the spot, that’s why this officer also make final
dues statements of employees on daily basis. The documents of his/her termination
are put forward by the HR department to this officer.
Salary Slips:
Salary slips are also printed by this officer keeping in view the last month’s salary
and overtime payments.
Documents about export like invoices are sent to the forwarders which are Maersk
Logistics & Raaziq international who are responsible for shipment .After shipment,
documents are sent to the Adidas Office which further sent to the Hong Kong (main
Bank a/c, EDS (export development charges) ,Income tax, OBS (ordinary
bank charges)
To Adidas Asia
Payroll Records:
Upon hiring of new employees, record details of new hired employees are sent from
HR department to Accounts department for working of its salary status, which
further records salary, EOBI deductions and sent back to the HR department for
filing of individual employee record.
Payment of Salary:
Salary Calculations:
Employees can also be terminated at the spot with reason and termination
documents are sent to the accounts office by HR department and final dues
are made by Accounts officer.
Dues Statement:
DATE ACTIVITY
11-07-2017 First week of every month for accounts office is all about salaries
payment to the employees and labor. Payment of salaries
12-07-2017
requires too much care and attention, first of all it is checked
whether employee has received any advance or not. Salary slips
printout also requires attention, because this is for what workers
work day and night and labor is very much conscious about
Supervisor: Mr.Taufeeq
Description of Work:
Payment of Dues:
Payment of Salaries:
Day book and closing of Cash:
Denomination of Cash
PESSI
TEXES
Payment of Dues:
Dues of terminated employees are paid by cashier, by single debit entry all entries
made by cashier are single, temporary advances are checked, before payment
temporary advances are checked then payment is made to terminated employees.
Every payment made by cashier is vouched through cash payment voucher.
If employees have gratuity then “gratuity and other benefits account” is debited and
other then gratuity only “salaries account” is debited.
Payment of Salaries:
This book is maintained by Cashier on daily basis which contains daily cash receipts
and cash payments for closing of cash on daily basis and cash is verified by
following formula:
Cashier also keeps daily record of notes available in hand; this record is called
denomination of cash. This contains Notes , denomination and amounts, total cash,
damaged notes and physical balance this amount must be equal to cash in hand
in day book.
This officer is responsible for maintain the record of Pessi and tax payments.
DATE ACTIVITY
Department: Planning
This is the main department of the organization where planning and production
takes place. The work starts form warehouse where material for the production is
issued according to the requirements and further sent to the cutting department,
here my work was to provide cut parts to the production lines.
Purchase order:
The whole process starts from the Purchase order form Adidas which includes
quantity, quality and deadline of the order receiving. When order is received
planning department upload it in company software and plans the production
according to articles of bag.
MRIN:
Planners issue material internal requisition note, which includes how much material
is required for production and send it to the ware house.
Cutting Department:
Warehouse send the material to the cutting department for cutting and after cut the
material feeders provide the material to production lines which includes back panel
cells and simple panels.
Simple panels are sent to the printing department which prints logos of Adidas or
relevant client on the panel.
Sewing:
Sewing is the result of team work, one individual sew one panel and pass it to the
next individual, this work completed on hour basis.
Supervising:
Planning department is responsible for taking care of daily activities and to ensure
that the work should be completed in given target time.
Material Confirmation:
The material feeder under the planning officer checks up the material status. It so
happens sometimes that the cutting may lessen according to the production or
some panels may be misplaced. To overcome any of the problem the material
feeder and the planning officer is responsible for and to provide the materials to the
line in time.
Planning officers are responsible for controlling the output of bags according to
output
When bags are finished then scanning department scans for any damage and pack
it in cartons.
DATE ACTIVITY
24-07-2017 Planning
Software Upload
MRIN
26-07-2017 Cutting
This day was spent to inquire the finished bags, whether they
are according to the purchase orders from ADIDAS or not.
The finished bags are then scanned and packed for export.
I learned how to cope with difficult situations in calm and professional manner,
under the guidance of Mr. Sarfraz I learned to enter bills in journal, ledger
reconciliations, which are very beneficial for me because of having finance
specialization and that’s the reason for me choosing accounts department for my
internship. I learned to be more responsible under his guidance because he was
given vast tasks within very short time frame which he complete very efficiently, I
learned to be more attentive in listening instructions given by accounts manager,
because in accounts department communication of figures and true understanding
of figures is very important. I learned to be more Quick responsive then before,
because this is the demand of any profession. He trained me so well that I even
worked at his seat in his absence very successfully. Yes Boss is the term which I
can say should be used for your better evaluation by your boss. Being professional
is also a key for a successful employee. My first two weeks taught me to be
professional, clear communication quick response, and deep knowledge of your
filed is very much necessary to be successful.
Mr. Muzammil Rana (Accounts manager) taught me how to report your work to your
officials efficiently and how to complete tasks within given time frame.
My learning in planning department is all about the matter of Time. After receiving
order of Adidas, All next activities are time bounded from receiving of order to
delivery of finished goods. In this department I learned strictness and
professionalism is basic requirement of our officials because workers work more
efficiently under the strict head and lenient head may not produce best results from
his/her workers, so being professional and strict boss is effective for the
organization.
In starting days of my internship period I observed and helped in the activities and
tasks going on in the Accounts office. when I have learned from my first accounting
officer I was held responsible for entering bills in journal, ledger reconciliation,
vouchers printing, maintaining records, preparing import payment documents,
maintaining employee payroll records, preparing export documents, maintaining
record of TT’s and credit advices sent by bank ,Salary slips printing, cash from
banks, salary distribution , denomination of cash, preparation of Day book etc and
I really tried to work hard and with determination to fulfill my duties and given tasks
with honesty and timely.
Forward Gear is an organization where internee also work like employees of firm
and treated like employees and their questions are encouraged and answered
which give motivation to work hard for firm.
In Sialkot Forward Gear is very well known bag manufacturing organization and one
of the best Adidas products manufacturers.
Weaknesses:
Opportunities:
Threats:
i. http://www.forward.pk/
ii. http://gear.forward.pk/
iii. https://www.google.com/