Kailash Bashire​

Qualification: BE Electronics. CCNA Certified. (Pursuing PGDBM in

CRM)​
Contact: +91 9823549105​ ​; +91 9922438535​
E-mail: ​kailash.bashire@gmail.com​ ​; ​Kailash_mb@hotmail.com​

·​ ​ Valid Business VISA to USA

Role: Technology Lead @ Infosys Technology, Pune

Experience Summary

Kailash is a Data, VoIP & Telecomm network professional with more than 05
years experience in Enterprise as well as large service provider networks. He
possesses in-depth & hands-on knowledge on network, deployment and
tech-support using multi-vendor & multi-technology products and services.

Key Responsibilities

·​ ​Full technical responsibility for the technical analysis, network

dimensioning based on business projection, network design,
implementation and deployment.
·​ ​Preparation of Network solution description, architecture and
Engineering document.
·​ ​Vendor & purchase Management.
·​ ​Onsite & offsite connectivity and dealing with onsite teams.
·​ ​Current Portfolio:-
* Low level Planning & documentation.
* Vendor Management & Customer Management
* Purchase & Logistics.​ ​(Procurement )
* Inventory Management.
* Helpdesk Service Management.
* Coordinating Implementation activities with Global team @ respective
country.
 ·​ ​Co-ordination with Global Teams.
·​ ​Process documentation and Training/KT.
·​ ​Onsite & offsite connectivity and dealing with onsite teams.

Technologies worked on:

·​ ​IP Routing (EIGRP, OSPF, RIP).

·​ ​Voice Call Control Protocols (SIP, H.323)
·​ ​Packet voice networks (VoIP) - Avaya, Cisco, Nextone, Sysmaster,
Soft switches.
·​ ​Windows, DHCP, TCIP/IP, System administration.

Products worked on:

·​ ​Cisco Routers and Switches.

·​ ​Avaya Call Centre technology: Avaya CMS/IP Agent, Call routing
Software. IP Phones
·​ ​Nextone Multi-Protocol session Controllers, I-View Call routing
software.
·​ ​Sysmaster Gatekeepers: - Voice Master Call routing software.
·​ ​Ericsson AXD310 MGW knowledge.

Certification:

·​ ​ICND​ ​– Interconnecting Cisco Network Devices.

·​ ​CCNA: - Cisco ID- CSCO11321502.

Professional Experience

1) Infosys Technologies Limited: - (16th October 2006 – Present)

Project: - Global Engineering-Voice Network Implementation

Client: - British Telecom, UK.
Role: End to End Delivery Manager for Global Managed Voice​ ​Phoenix
Division: Planning & Deployment.​
Project Brief:
The GMV Phoenix project introduces 21 CN compatible infrastructures into Carrier
Voice and GMV platforms. The new GMV platform comprises of Erickson AXD301’s
located across the globe.

Task handled:
▪​ ​Legacy Site Recovery: recovery of legacy hardware which is
replaced by GMV.
Site Survey & Inventory, Turn off Alarms & Data Cleanse, Arrange
De-install and De-power of the kits. Make necessary arrangements of
Custom, shipping & disposal.

▪​ ​Next Generation Contact Centre: Deploy new NGCC node at

London
Study High Level NGCC Design & deploy equipments, Purchase/ship new
equipments, Coordinate among design & commissioning team and with
Field unit.
Structured cabling of LAN devices, Routers, Power & examine the
commissioning personally at site.

▪​ ​Purchase , Inventory, Vendor & logistics :-

- Create Purchase Order (MGW, NGW etc) & track its delivery to BT ware
house.
- Procurement of the purchase order, all financial & contract details of
Vendor with BT.
- Maintaining report of PO’s and invoices for the financial year and track the
delivery & payments with Supplier & accounts payable team.
- Getting new vendor or contract added into the purchase system (Clarity
system).
- Record all asset movements/transfers and arrange logistics & customs.

▪​ ​Deploying Ericsson MGW at new nodes & upgrade of existing

MGW.
▪​ ​Installation of new MGW​ ​boards, Capacity enhancement.
▪​ ​Network Software, IOS, Image upgrade in coordination with
Integration team of Ericsson & BT.
▪​ ​Foot print allocation, Power, Bandwidth, Purchase order for
Hardware.
▪​ ​Hardware delivery to the site, Low Level​ ​LAN design
▪​ ​Co-ordinate and instruct Field engineer to carry install, cabling &
power up activities.
▪​ ​Co-ordinate between BT and Different Suppliers.
▪​ ​Low Level Planning & Documentation.
▪​ ​Also involved in onsite to offsite connectivity of the project.​
2) Cybage Software Pvt. Ltd, Pune: - (September 2005 – October
2006)

Role: - Sr. Technical Support engineer.

As a senior member of NOC team, I was responsible for Evaluation, design,
troubleshoot, maintain and remote management of VoIP network
setup.​
The detail of various projects undertaken is as below:
Client:- Ytel Communications LLC. USA​ ​& Touchstone LLC.

¨​ ​Network Operation Centre: H.323 based VoIP network Comprising

Nextone Products.

​Configure Calling Plan, Route, VoIP protocols, Codec, VAD and other
settings.
​ Monitor call quality parameters such as ASR, ALOC and PDDs and reroute
traffic if
​necessary to improve these parameters. Troubleshoot call quality issues
and raise
​trouble tickets with concerned vendors and resolve problems. Reconcile
CDR with
Customers, Daily CDR back up. Allocate and manage ports/bandwidth for
congestion free voice traffic flow.

¨​ ​Played active role in suggesting Call Centre Solution & its

implementation for the organization. Contacting the Vendors & Giving
presentation on organization Call Centre requirement (IP PBX, Media
Server, ACD etc)

3) Crossover Network Solution Pvt ltd. Pune: - (Jan 2005

–September 2005) ​

Working as Network engineer: - ​NOC and Customer service, responsible for

VoIP Network maintenance & configuration, provisioning new service
providers and leading NOC team.
Client:- Anadigital Communication LLC.
Project Brief: -
Administration and troubleshooting of a remote VoIP Network Comprising
SM7000 (2) as Gatekeeper & Cisco​ ​3745 (2) as Gateways,
Router-Cisco7206.
Task:-
 ▪​ ​ Monitoring Network health using MRTG, Whats up gold, Solar
Winds.
​ The class5 Switches are configured to carry VoIP traffic to the various
destination
​countries through the available Telco gateway.
▪​ ​ Installing Audio codec format (G729/G723) and VoIP protocol
(H323/SIP).
▪​ ​ Configure dial plan, call plan, fast start, VAD, dial-peer, Active
calls history.
​Fast Start Tunneling on Cisco Gateways, Call logs, fallbacks and other
VoIP
​parameter etc.
▪​ ​ Perform periodic network maintenance during slack periods.
And Access list
verification.
▪​ ​ Daily CDR Back Up. Monitor call quality parameters such as
ASR, ALOC and
​PDDs and reroute traffic if necessary to improve these parameters.
▪​ ​ Test & Troubleshoot call quality issues and raise trouble tickets
with concerned V
vendors and resolve problems by schedule testing time with
prospective
​customers
▪​ ​ Allocate and manage resources (ports, bandwidth, etc) to
ensure congestion free
​voice traffic flow.
▪​ ​ Installed and configured Cisco ATA-18x (SIP/H323).

4) Business Link Automation India Pvt ltd : - (May 2004 – December 2004)​

¨​ ​As a Team Member of STS (System and Technology Support) my

prior responsibility includes maintaining Voice (Avaya) and LAN devices
like Catalyst Switches, Monitoring the IPLC from Pune to offshore telecom
centers, Also to provide the system & software Support.

Data: -​ ​Windows System administration, troubleshooting LAN & VLAN

problem.
Voice: - Troubleshooting voice network at level1

Educational Qualifications

·​ ​Bachelor of Engineering in Electronics Engineering.

 → ​August-2003 from the Dr. Babasaheb Ambedkar Marathwada
University, India with First Class (63.00%)
·​ ​All India​ ​Senior​ ​School Certificate Exams. (HSC)
→​ ​March –1999 from C.B.S.E Board Delhi, India with First class (69.32%)
·​ ​All India ​Secondary School ​Exams. (S.S.C.) – C.B.S.E Board, Delhi,
India
➔​ ​March 1997 with distinction (74%)

Personal Details

Date of Birth: 02-April-1982

Sex: Male
Marital Status: Unmarried
Passport Number:​ ​G0360648
UK Work Permit​: Expired, Have travelled UK.
US Visa​: B1-Business-B1 Valid until 2017 (multiple entries).

Kailash Bashire