1/2/2020 HP Ink Tank 310, 410 Printers - Printing Self-Test Pages | HP® Customer Support

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HP Ink Tank 310, 410 Printers - Printing Self-Test Pages

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This document is forSupport
HP Ink&Tank 310, 311, 315, 316, 318, 319,
troubleshootingProductsSoftware Wireless 410, 411,
& driversDiagnostic 412, 415, 416, 418,center
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This document contains instructions for printing a test page, a Printer Status Report, a Print Quality Diagnostic page, a Wireless Network Test Report, a
Network Configuration Page, and a Web Services Information page.

Print a test page

Print a test page to make sure that the hardware functions correctly.

1. Make sure that there is plain, white paper in the input tray.

2. Press and hold the Power button, and then press the Cancel button .

3. Release the Cancel button and then the Power button.

The test page prints.

Figure 1: Example of a test page

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Print a Printer Status Report

Print a Printer Status Report to find general information about the printer such as product information, connectivity settings, and scan settings.

Press and hold the Cancel button for 3 seconds.

A Printer Status Report prints.

Figure 2: Example of a Printer Status Report

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Print a Print Quality Diagnostic page

If you are experiencing any print quality issues, print a Print Quality Diagnostic page to help identify the source of the issue.

Press and hold the Start Color Copy button for 3 seconds.

A Print Quality Diagnostic page prints.

Figure 3: Example of a Print Quality Diagnostic page

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Print a Wireless Network Test Results report (Wireless 410 printer series only)
Print the Wireless Network Test Results report for information about the printer's wireless connection. The Wireless Network Test Results report
provides information about the printer status, hardware (MAC) address, and the IP address. If the printer is connected to a network, the report
displays details about the network settings.

On the printer's control panel, press the Wireless button and the Information button at the same time.

Both a Wireless Network Test Results report and Network Configuration Page print.

Figure 4: Example of a Wireless Network Test Results report

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1/2/2020 HP Ink Tank 310, 410 Printers - Printing Self-Test Pages | HP® Customer Support

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Print a Network Configuration Page (Wireless 410 printer series only)

A Network Configuration Page lists important network settings such as network status and the printer IP address.

Press the Wireless button and the Information button at the same time.

Both a Network Configuration Page and a Wireless Network Test Results report print.

Figure 5: Example of a Network Configuration Page 1

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Figure 6: Example of a Network Configuration Page 2

Print a Web Services Information page (Wireless 410 printer series only)
Print a Web Services Information Page for information about setting up HP Web Services (such as ePrint and Apps) and adding your printer to HP
Connected.

Press the ePrint button and the Information button at the same time.

A Web Services Information page prints.

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Figure 7: Example of a Web Services Information page

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