QBANK Collection Exam 2 Q A

#PMP_QBANK_COLLECTION_Exam_2_Q&A
Time: 60 Minutes
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#PMP_QBANK_COLLECTION 51
Which technique would be most effective in increasing the effectiveness of stakeholder engagement
activities when there are major disagreements on the deliverables?
a) Reviewing the issues log
b) Holding face-to-face meetings
c) Listening to feedback
d) Using a root cause analysis
Correct Answer B
Section 13.4.2.6 – Stakeholder Management – Monitoring and Controlling
A) an issues log is an input to the Manage Stakeholder Engagement process, but it doesn’t directly help
the project team resolve disagreements; B), C), and D) are all tools and techniques of the Manage
Stakeholder Engagement process, but major disagreements are usually resolved best with face to-face
discussions.
As the project manager on a medical device project, you are asked to put together an estimate for the
project. At a minimum, you would need:
a) A scope baseline and resource management plan
b) Activity cost estimates and the project budget
c) Analogous and bottom up estimates for labor costs
d) Project management software and a vendor bid analysis
Correct Answer A
Section 7.2.1 – Cost Management – Planning
B) are outputs; C) and D) are tools and techniques of the Estimate Costs process.
You are a team member on a resource constrained project, and you find out that you can get a resource
to help you for three weeks. You write up a request to the project manager because you know that
contingency reserves:
a) Were included as part of the planning process
b) Were only for unknown cost uncertainties
c) Were not included in the project budget
d) Were only for scheduled activities that utilize time and materials
Correct Answer A
Section 7.3.3.1 – Cost Management – Planning
Contingency should be planned for early in order to accommodate uncertainty in the project budget.
Management reserves can be used and added to the baseline when warranted.
As the project manager of a large residential construction project, you find that the developer has
presented three new landscaping designs to the investors, even though the contract has been signed
and construction has begun. In your estimate, all three designs would add $10,000 to $30,000 to the
landscaping budget. You ask for a meeting with key stakeholders immediately to address this potential
variance. You are exercising:
a) Scope control
b) Scope baselining
c) Schedule management
d) Cost management
Correct Answer A
Section 5.6 – Scope Management – Monitoring and Controlling
Before these new designs become a cost issue, the project manager must facilitate the discussion to
determine if these requested changes will be in or out of scope.
You have been working on your project in a foreign Notes country. There has been a change in executive
leadership and in last week’s project review, the current project sponsor decided that due to the
executive change, the project you are working on no longer offers the company the benefits initially
anticipated. As a result of this decision, you should:
a) Obtain an understanding of the decision that was made and, if in agreement, start the Close Project
process.
b) Review the project charter with the project sponsor and ensure that the sponsor understands how
many project team members’ livelihoods rely on the project.
c) Put together a business case for the project and present it to the new executive.
d) Call a team meeting and have the entire team stop working on the project until confirmation can be
obtained from the executive leadership team.
Correct Answer A
Section 1.2.1 – Foundational Elements – Executing
Projects are temporary in nature and when decisions are made to cancel projects, as the project leader,
you should seek to understand why so that you can appropriately execute on the new executive
direction.
As the project manager, you review a scatter diagram in which a large majority of the points are
collecting close to the diagonal line. This would communicate that the:
a) Trend is moving upward, which identifies a potential problem on the project
b) Risk is increasing on your ability to meet the project schedule and cost
c) Variables measured are closely related
d) Variables are out of control
Correct Answer C
Section 8.3.2.5 – Quality Management – Monitoring and Controlling
Scatter diagrams show relationships between two variables; the closer the points are together, the
stronger the relationship.
You are assigned as a new project manager of a project that is 40% complete. You are assigned due to
the departure of the prior project manager. You review the current issues logs and meeting minutes,
and you talk to the project sponsor and other key stakeholders. You are told that the business
environment that you are working in is in a critical state and that it is imperative that this project be
completed on time to help the organization weather a volatile market shift. You:
a) Update the work breakdown structure for additional work
b) Document the lessons learned repository
c) Add schedule activities to the project schedule
d) Review the risk register for risk events that will cause a delay
Correct Answer D
Section 11.7.2.1 – Risk Management – Monitoring and Controlling
A project manager must be aware of the objectives of the project and must respond appropriately when
environmental situations change.
As the project manager for a business process improvement project for a strategic business process, you
have been given a budget of $3 million to deliver the project within twelve months. You were not
included in the discussions determining this budget, but your boss was. The project has been identified
as a key strategic initiative this year, and if the project is delivered, the organization will experience a
30% reduction in process costs. Your first action, upon receiving the budget, should be:
a) Compare the assumptions used to develop the budget to the overall scope of the project
b) Update the cost management plan for all the changes that you expect on the project
c) Review the budget in detail and ask your boss for a revised budget for problem areas
d) Verify that there is enough budget to cover your salary
Correct Answer A
Section 7.1 – Cost Management – Planning
B) the cost management plan wouldn’t be updated until you review the assumptions used to develop
the budget and thoroughly understand the budget rationale; C) and D) are not acceptable.
You are the project manager on a large government contract. You have determined that you will need
to procure a major component of the project due to a lack of expertise within your existing project
team. As part of the procurements process, you receive over fifty seller proposals. In order to select a
seller, you decide to:
a) Review the proposals and pick the two lowest bidders
b) Call a bidders conference and ask detailed questions about each proposal
c) Review each proposal in detail and select the winner
d) Use established criteria to rank the proposals and select a seller
Correct Answer D
Section 12.2.1.3 – Procurement Management – Executing
A) cost may be an important criterion, but this question doesn’t specify that it is the only criteria; B) a
bidder’s conference takes place before proposals are submitted; C) the project manager may participate
in the selection process, but D) is a better answer.
You have been assigned as project manager for a project to develop a new line of microwave cooking
devices. You understand that projects drive change in organizations. The project seems to be a clever
idea. What is the next thing you should do?
A. Determine the link to the strategic objectives of the organization and the business value of the
project.
B. Progressively elaborate the project management plan.
C. Start developing the project charter.
D. Set up a portfolio review board to engage with the right stakeholders
Correct Answer A
A. After the project initiation context has been mapped to one of the four fundamental categories, you
need to determine the link to the strategic objectives of the organization and the business value of the
project.
B is incorrect because progressively elaborating the project management plan happens during the
Planning process group. C is incorrect because the project charter is developed in the Initiating process
group. D is incorrect because you do not know if you will manage this project as a project, program, or
portfolio. It is not time to set up a portfolio review board to engage with the right stakeholders.
You are a newly hired project manager working on your first project at a law firm with the goal of
upgrading information security. The two managing partners at the law firm are used to getting their way
and are pressuring you to meet only their needs and not to involve the remaining 30 lawyers in the
project. How will the Identify Stakeholders process assist you with the task?
A. Planning how you will control stakeholders and their impact throughout the project
B. Establishing an approach to increase the support and minimize opposition of stakeholders
C. Creating a systematic approach to identifying stakeholders
D. Setting the tone for document creation to be used on the project
Correct Answer B
B. Stakeholder analysis is performed during the Identify Stakeholders process to define strategies to
promote stakeholder engagement. It includes key stakeholders and their impact/influence, level of
participation, and stakeholder groups.
A is incorrect because the goal is not to control stakeholders. C is incorrect because the stakeholders
should have already been identified; however, new ones may be added. D is incorrect because the
stakeholder management strategy information is too sensitive to share.
You are a construction project manager working on a new office building in the outskirts of your city.
You are developing your project management plan that assumes a dedicated project team. The plan for
the project forecasts a two-year schedule. As part of the plan, you need to consider:
A. Potential increases in resource costs
B. The payback period for every year of the project
C. Design changes based on external dependencies
D. The need for annual cost/benefit analysis
Correct Answer A
A. Direct costs include the salaries for dedicated team members on your project and contractors that
provide support exclusively to your project. In multiyear projects it is likely that resource costs will
increase each year, and a prudent project manager will budget for these increases.
B. The payback period formula is used to determine the length of time it will take to recoup the initial
amount invested on a project or investment. It is calculated at the beginning of the project. C is incorrect
because “design changes based on external dependencies” may affect the project, but the PM controls
these changes. D is incorrect because cost/benefit analysis is part of the business case and completed in
the initiation stage of the project.
Your project charter has been approved, and you now have a dedicated team who is working with you in
planning the project. So far, you have prepared your scope and quality management plans and now are
beginning to work on other plans that will be included in your project management plan. In the project
management plan, you need to describe how performance reports will be prepared and distributed.
Your program manager pointed out that she wanted regular updates, but she did not want to see many
metrics collected that did not add value. You and your team have decided that the best approach is to
choose metrics that:
A. Show how your project contributes to the organization’s bottom line
B. Show the progress according to the triple constraints
C. Use earned value management to assess project performance and progress
D. Show project management and team delivery rates
Correct Answer A
A. Key performance indicators (KPIs) should measure how the project contributes to tangible and
intangible, as well as internal and external, benefits, such as profitability, goodwill, loyalty, etc.
B is incorrect because reaching a reasonable trade-off among the three project constraints does not
necessarily mean that the project is delivering business value. C is incorrect because EVM is used at the
project level and does not show the direct and indirect measurements used to show the benefits
(business value) realized. D is incorrect because there is no indication.
The project has produced a requirements traceability matrix that links requirements to their origin and
traces them throughout the project life cycle. Which statement describes the purpose of the
requirements traceability matrix?
A. It describes in detail the project’s deliverables and the work required to create those deliverables and
includes product and project scope description.
B. It ensures that requirements approved in the requirements documentation are delivered at the end
of the project and helps manage changes to the product scope.
C. It is a narrative description of products or services to be delivered by the project and is received from
the customer for external projects.
D. It provides the necessary information from a business standpoint to determine whether the project is
worth the required investment
Correct Answer B
B. The requirements traceability matrix ensures that requirements approved in the requirements
documentation are delivered at the end of the project. The requirements traceability matrix also
provides a structure for managing changes to product scope.
A is incorrect because it describes the project scope statement. C is incorrect because this is the project
statement of work used in developing the project charter. D is incorrect because it describes the project
business case.
A key benefit of the Manage Team process is that it:
A. Requires subject matter experts to create sustainable solutions
B. Selects team members who can deal with high rates of change
C. Implements a zero-sum reward and recognition system for the team
D. Influences team behavior to optimize project performance
Correct Answer D
D. The Manage Team process influences team behavior, manages conflict, and resolves issues.
A is incorrect because subject matter experts are used for expert knowledge based on an application
area. B is incorrect because selecting change-tolerant team members would be useful in an agile
environment. C is incorrect because project managers should avoid zero-sum awards where only one
project team member can win the award, such as project team member of the month. These rewards
can damage trust among the project team.
Finally, after three months of negotiating with the resource allocation manager, a new business analyst,
has been added to your current project team. Given the introduction of a new team member, which
team development stage might your team fall into?
A. Forming
B. Storming
C. Norming
D. Performing
Correct Answer B
B. Project team members who have worked together in the past might skip a stage; instead of starting
with forming, the team could move up the ladder to storming.
A, C, and D are incorrect because it is common for the Tuckman team stages to occur in order: forming,
storming, norming, performing, and adjourning (reforming).
You have been assigned as the project manager on a project focused on developing a new process for
your organization called configuration management. Which of the following identifies the functions this
process performs?
A. Identifying, submitting, approving, tracking, and validating changes
B. Submitting, approving, tracking, measuring, and validating changes
C. Identifying, requesting, assessing, validating, and communicating changes
D. Reviewing, approving, tracking, validating, and proving changes
Correct Answer C
C. Configuration management is the process of identifying, requesting, assessing, validating, and

communicating changes to the project management plan.
A, B, and D are incorrect. Configuration management does not include measuring and does not include
proving.
The project you are managing has a problem that requires the contract with a seller to be modified. The
alteration to the contract is in accordance with the change control terms of the contract and project.
The best time to make this change to the contract is:
A. Never; the contract cannot be modified at any time
B. At any time, regardless of the response from the seller
C. At any time prior to the contract being awarded to the seller
D. At any time prior to contract closure by mutual consent
Correct Answer D
D. The contract with a seller can be modified at any time, in accordance with the change control terms
of the contract and project.
A, B, and C are incorrect. Contracts usually are varied or modified during a project for practical reasons.
The contract is not in place until it has been awarded.
What is the objective of the use of a procurement audit on a project when conducted in the Close
Project or Phase process?
A. Identify when legal action should be started.
B. Terminate the nonperforming suppliers’ contracts.
C. Identify who signed the nonperforming contracts.
D. Identify success and failure for use in future contracts.
Correct Answer D
D. The objective of the use of the procurement audit process is to identify success and failure for use in
future contracts on this or other projects. This is performed as part of the project closure process.
A, B, and C are incorrect. Identifying when legal action should be started, terminating the
nonperforming suppliers’ contracts, and identifying who signed the nonperforming contracts are part of
contract administration.
It is imperative that you keep your budget in control. Project governance has been established to keep
budgets within 10% of what was planned and report weekly when costs are more or less than this
threshold. Which of the following facets of cost control is least useful in controlling your budget?
A. Contracting outsource services vs. using capable in-house staff
B. Holding down costs so the project remains on budget
C. Bringing the project back on budget when an overrun occurs
D. Identifying opportunities to return project funding to the enterprise.
Correct Answer A
A. This is least helpful, given the importance of staff in any effort to add value to an organization;
however, project managers should keep the focus on long-term impact, not short-term costs.
B, C, and D are incorrect; these are the most helpful because there are three facets to controlling costs:
holding down costs so the project remains on budget, bringing the project back on budget when an
overrun occurs, and identifying opportunities to return project funding to the organization.
A project manager is in the process of allocating resources, managing their work, and addressing
changes to the plan. Which of the following is a valid tool or technique to assist the project manager in
performing these activities?
A. Data gathering
B. Project management information system
C. Data analysis
D. Decision-making
Correct Answer B
B. The project manager is carrying out the Direct and Manage Project Work process. This process has
three tools and techniques: expert judgment, project management information system, and meetings.
You are a project manager working on the production of a new book light for the consumer market.
Which of the following do you know is true?
A. Project decisions now can impact cost of quality in the form of customer satisfaction and quality
metrics and impact the quality baseline.
B. Project decisions now can impact cost of quality in the form of returns, warranty claims, and recalls.
C. Project decisions now can impact quality metrics, which are later used in the Perform Quality
Assurance and Perform Quality Control processes.
D. Project decisions now can impact the process improvement plan by determining how the process
configuration and targets for improved performance will provide control over the status of processes.
Correct Answer B
B. Project decisions now can impact the cost of quality in the form of returns, warranty claims, and
recalls. Cost of quality includes costs incurred over the life of the product, not just those costs confined
to a project.
Which of the following contract types presents the greatest risk to the buyer?
A. Time and material
B. Cost-reimbursable
C. Fixed price
D. Fixed price with economic price adjustments.
Correct Answer B
B. A cost-reimbursable contract is where the buyer pays the seller for costs incurred for the work
performed, plus a fee representing the seller profit. Because the full cost of the agreement is not known
up front, the risk increases for the buyer.
A project manager struggled to resolve an issue occurring between two team members who could not
agree on a design for the device being built through the project. The project manager consulted with
the sponsor, who insisted that the project manager continue facilitating discussions to tease out the
facts in order to identify the right solution to the problem. What type of conflict resolution technique is
the sponsor insisting be used?
A. Collaborate
B. Reconcile
C. Withdraw
D. Compromise.
Correct Answer A
A. The collaborate conflict resolution technique, also known as problem-solving, is where individuals go
on a fact-finding mission to find the right solution to an existing problem. This is considered to be a win-
win solution. The idea is that facts will yield a permanent solution.
During a planning meeting, a group of project team members expressed concerns regarding
requirements gathered to date, noting that the customer was not very clear on what they wanted. They
urged the project manager to add in an additional preliminary phase that would allow them to get
feedback early, before the team spent too much time developing the product. What is the project
manager likely to do next?
A. Continue moving forward according to the existing plan
B. Create a context diagram to generate a scope model
C. Hold a series of focus groups with the customer
D. Incorporate a prototype into the plan.
Correct Answer D
D. Prototypes allow project teams to collect feedback from stakeholders early on, which they can use to
progressively elaborate on the scope and requirements. Prototypes are small-scale versions of the
product and can include mock-ups or simulations.
A project manager has worked closely with the project team to develop the subsidiary management
plans identified as necessary. Using various estimating techniques and the guidance of experts, they
have also carefully documented the scope and generated a project schedule and budget. What is the
project manager likely to do next?
A. Begin execution of the work.
B. Facilitate a kick-off meeting.
C. Baseline the plan.
D. Publish the plan.
Correct Answer C
C. The project manager and team have completed the project management plan. The next step would
be to baseline the plan, which means to obtain formal documented approval of the plan. Changes after
baseline must follow the documented change control process as defined within the plan.
A project management office (PMO) organization held a weekly staff meeting for project managers to
remain up to date on interdependent projects. During this meeting, PM1 shared that her project had
closed, and she had moved on to another assignment. PM2 immediately expressed concern about the
news, since his own project was dependent on ongoing support that should have gone live for the
system that was deployed through PM1’s now closed project. He explained that he had not heard of this
milestone occurring. What closure step did PM1 miss?
A. Archiving support documentation
B. Sending out a closure email
C. Transitioning to operations
D. Measuring stakeholder satisfaction.
Correct Answer C
C. While any one of the administrative closure tasks listed may have been missed by PM1, it is clear that
she did not finalize the transition of the project’s end result to ongoing operations. This would have
occurred through the implementation of ongoing support for the new system deployed.
PM is managing a six-month project for his organization. This latest project pairs him with a project
sponsor who is notorious for allowing scope creep to occur in her projects. For this reason, PM is likely
to place greater emphasis on what project management process?
A. Plan Scope Management
B. Validate Scope
C. Control Scope
D. Control Quality.
Correct Answer C
C. The Control Scope process ensures that no more and no less is completed than committed to as part
of the approved scope baseline. PM is likely to emphasize activities of this process to ensure that scope
creep does not occur.
A risk manager looking to simulate the possible impacts to the project schedule of the combined effects
of individual project risks is likely to use what type of data analysis technique?
A. Sensitivity analysis
B. Decision tree analysis
C. Monte Carlo analysis
D. Influence diagrams.
Correct Answer C
C. Monte Carlo analysis is a type of simulation technique that calculates hundreds to thousands of
possible scenarios that could occur against a project objective (such as achieving budget or completion
date). It considers the combined effects of project risks and other variables to generate the likely
outcomes. Because of the complexity of this simulation technique, it is performed using simulation
software or similar tools.
Project managers typically apply project management best practices and standards to increase the
success of their projects. How should a good project manager go about applying these practices?
A. Exactly as documented within formally published standards
B. As documented by the organization they work within
C. Tailoring them based on existing variables
D. Using the processes documented within the PMBOK® Guide.
Correct Answer C
C. Good project managers know that best practices and standards must be tailored based on many
variables in order to be effective. Examples of these variables include the environment, organizational
culture, and stakeholder needs.
A senior project manager is working on monitoring the progress of the schedule. To determine whether
performance is getting better or worse, he analyzes project performance over time. What technique is
the project manager using?
A. Trend analysis
B. What-if scenario analysis
C. Variance analysis
D. Performance reviews.
Correct Answer A
A. Trend analysis is one of the techniques used to control the project schedule. Trend analysis involves
analyzing project performance over a period of time in order to identify whether performance is
improving or worsening.
A risk manager has developed a plan for identifying and managing risks, facilitated multiple workshops
to identify risks, and assessed the likelihood and impact of risks occurring. What is the risk manager
likely to do next?
A. Perform qualitative risk analysis
B. Perform quantitative risk analysis
C. Develop risk responses
D. Monitor risks identified.
Correct Answer B
B. Based on the scenario presented, the risk manager has carried out the Plan Risk Management,
Identify Risks, and Perform Qualitative Risk Analysis processes. They are likely to carry out the Perform
Quantitative Risk Analysis process next to analyze the combined effects of individual risks on overall
project objectives.
During a planning meeting, two architects debated which site should serve as a backup location, should
the new solution fail. The project manager attempted to facilitate resolution, to no avail. As the
conversation became heated, the project manager noted the time and moved on to the next agenda
item. What conflict resolution technique did the project manager use?
A. Compromise
B. Collaborate
C. Avoid
D. Smooth.
Correct Answer C
C. When parties withdraw or avoid, they never reach resolution. In some cases, this technique involves a
party leaving the conversation; in this scenario, the project manager closed out the conversation
without resolution.
A project manager is leading an effort to develop a new consumer device that is scheduled to go to
market within the next six months. Recently, the team experienced a setback when a key set of
stakeholders rejected a major deliverable. The primary complaint was that it did not meet the
expectations discussed during the early stages of the project. What did the project manager fail to do in
this scenario?
A. Engage stakeholders
B. Control quality
C. Control scope
D. Control schedule.
Correct Answer B
B. The project manager failed to perform quality control activities. The purpose of the Control Quality
process is to ensure that results generated by the project are complete, correct, and meet customer
expectations.
You will consider factors such as the availability of resources, skill levels, training needs, and other
elements when developing which of the following?
A. Resource management plan
B. Staffing plan
C. Human resource management plan
D. Project staff assignments.
Correct Answer A
A. Factors such as the availability of resources, skill levels, training needs, and other elements are
considered when developing the resource management plan.
All of the following statements about the final closing stages of a project are true except for which one?
A. Costs and staffing taper off at this stage.
B. Overall project risk is at the lowest during this stage.
C. Stakeholders have the greatest influence at this stage.
D. The likelihood that the project will complete is highest at this stage.
Correct Answer C
C. During the final stages of a project’s life cycle, stakeholders have the least amount of influence.
During this stage, it is unlikely that a stakeholder may get a scope change approved.
A risk manager convened with the project manager to discuss the progress of the project. The risk
manager shared concerns about feedback received regarding the low likelihood that the team would
achieve their go-live date successfully. What activity is the project manager likely to perform next?
A. Submit a change request in the form of corrective action.
B. Work with the risk manager to apply immediate changes to the plan.
C. Nothing, since a new issue or risk has not been officially raised.
D. Submit a change request in the form of preventive action.
Correct Answer D
D. Since an issue has not occurred as of yet, the project manager is likely to take preventive actions.
Preventive actions are submitted through a change request, which is then evaluated and dispositioned
through the project’s change control board.
Midway through the delivery of development services, a customer requested that new requirements be
incorporated. When asked to submit a change request to modify the terms of the contract, the
customer refused and insisted that the changes be implemented at no cost. After multiple discussions,
neither party changed their stance on the situation. What tool and technique will the project manager
likely use to address this situation?
A. Claims administration
B. Alternative dispute resolution
C. Inspection
D. Conflict management.
Correct Answer A
A. Claims administration is a tool and technique of the Control Procurements process. Claims
administration involves addressing contested changes between the buyer and seller, which then
converts into a claim.
During a weekly project management luncheon, a project manager confides to the group that he is
struggling with the most critical stakeholders on his project. With the busy season underway, his
greatest challenge has been getting engagement from the core group of leaders that he relies on to
acquire resources. When asked if he had thought through and captured strategies for engaging his
stakeholders, he admits that he has not completed that task. What did the project manager fail to do?
A. Create a stakeholder register
B. Perform stakeholder analysis
C. Develop a communications management plan
D. Develop a stakeholder engagement plan.
Correct Answer D
D. The stakeholder engagement plan is where the strategies and actions are captured for engaging
stakeholders. Strategies may include how to increase their level of involvement and engaging them in
the decision-making process.
A project manager is in the process of developing the project management plan. What is a valid tool and
technique that the project manager can use to bring various stakeholders into alignment on the various
aspects of the plan?
A. Data gathering
B. Interpersonal and team skills
C. Expert judgment
D. Meetings.
Correct Answer B
B. When developing the project management plan, soft skills become key, particularly in cases where
the stakeholder group is large. In the context of developing the project management plan, interpersonal
and team skills involves conflict management, facilitation, and meeting management. Bringing
stakeholders into alignment with each other is a part of resolving conflicts.
A project sponsor called the project manager to express concern over not seeing the latest weekly
update on the progress of the project. What key output is the sponsor looking for?
A. Work performance data
B. Work performance report
C. Work performance information
D. Communications management plan.
Correct Answer B
B. Weekly status updates are an example of work performance reports, which are produced out of the
Monitor and Control Project Work process.
A project manager has just carried out quality control activities to verify the correctness of a series of
deliverables produced. What project management process is the project manager likely to perform
next?
A. Validate Scope
B. Control Quality
C. Manage Quality
D. Control Scope.
Correct Answer A
A. The Control Quality process is responsible for verifying the correctness of a deliverable, while the
Validate Scope process is responsible for obtaining formal acceptance of the deliverable. Formal
acceptance occurs after quality control activities are performed.
PM is in the process of overseeing the implementation of risk responses for risks that are being
mitigated. As part of his approach, he references the plan that outlines the roles and responsibilities of
team members for risk management. What document did PM reference to get this information?
A. Project management plan
B. Risk report
C. Risk register
D. Risk management plan.
Correct Answer D
D. The risk management plan captures information on how risk management will be performed for the
project. This includes risk management roles and responsibilities, among other key risk management
information. Although project management plan is technically a correct choice, it is not as specific as the
risk management plan; the risk management plan is therefore a better choice.
A project manager facilitates the voting process for decision-makers who have convened to review a
major deliverable that has been completed. The intent of the meeting is to vote on whether to approve
and accept the deliverable. What key input will the committee need to reference to vote?
A. Deliverables
B. Accepted deliverables
C. Verified deliverables
D. Work performance information.
Correct Answer C
C. The project manager is performing the Validate Scope process in this scenario, where a key output is
the accepted deliverables. To accept deliverables, the committee would need to confirm that they have
been verified through quality control activities. Verified deliverables is an input of the process.
Recalls and project decisions can impact which of the following tools and techniques of the Plan Quality
Management process?
A. Seven Basic Quality Tools
B. Cost of quality
C. Cost-benefit analysis
D. Quality control measurements.
Correct Answer B
B. Recalls and project decisions can have a direct impact on the cost of quality.
A project manager is in the process of carrying out activities associated with the Manage Quality
process. What is the project manager hoping to achieve?
A. To incorporate the organization’s quality policies into the project and to translate the quality
management plan into executable quality activities
B. To identify quality requirements and/or standards for the project and its deliverables and to
document how the project will demonstrate compliance
C. To monitor and record the results of executing quality management activities
D. To manage quality activities of the project by assessing performance and ensuring outputs conform
to customer expectations.
Correct Answer A
A. The Manage Quality process is the second of three quality management processes. The purpose of
this process is to translate the quality management plan into quality activities that are executable and to
ensure that the quality policies of the organization are factored into the project.
A project sponsor calls the project manager to request a summary of project performance against
objectives for the phase that was just completed. The project manager assures the sponsor that they are
already in the process of putting the report together and that it will be provided by end of week. What
project management process is the project manager performing?
A. Direct and Manage Project Work
B. Monitor and Control Project Work
C. Manage Project Knowledge
D. Close Project or Phase.
Correct Answer D
D. The project sponsor is requesting a final report, which is an output of the Close Project or Phase
process. These administrative closure activities can occur at the phase level, to wrap up the phase, and
at the overall project level.
Which of the following describes how a project or product attribute will be measured and verified?
A. Quality management plan
B. Quality reports
C. Quality metric
D. Quality control measurements.
Correct Answer C
C. Quality metrics are first identified in the Plan Quality Management process. Performance of the
product will be measured and evaluated against these metrics as quality control measurements are
collected in the Control Quality process.
Which of the following best describes the scope of programs?
A. To produce benefits to an organization by ensuring the outcomes of its components are delivered in a
coordinated and complementary manner
B. To produce defined objectives that can be progressively elaborated throughout the project life cycle
C. To deliver strategic objectives of the organization, which may change and evolve over time
D. To produce the documented benefits of a project by ensuring the outcomes are delivered in a
coordinated and complementary manner.
Correct Answer A
A. The scope of programs encompasses the various components that exist within them. The scope of the
program is to generate the documented benefits to an organization by ensuring that the program
components are delivered in a coordinated and complementary manner.
You are a project manager working on manufacturing a new product. The operational process is very
detailed. One of the components of the product must measure 1 centimeter by 1 centimeter. Reliability
is measured using a machine that samples one part in every hundred to assure the measurements are
correct. Which of the following does this question describe?
A. This is statistical sampling, which is a tool and technique of the Control Quality process.
B. This describes a quality baseline, which is an output of the Plan Quality Management process.
C. This describes a quality audit, which is a tool and technique of the Plan Quality Management process.
D. This is a prevention cost, which is a tool and technique of the Plan Quality Management process.
Correct Answer A
A. Statistical sampling involves taking a sample number of parts from the whole population and
inspecting them to determine whether they fall within acceptable variances.

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a) Reviewing the issues log

b) Holding face-to-face meetings

d) Using a root cause analysis

Section 13.4.2.6 – Stakeholder Management – Monitoring and Controlling

a) A scope baseline and resource management plan

b) Activity cost estimates and the project budget

c) Analogous and bottom up estimates for labor costs

d) Project management software and a vendor bid analysis

Section 7.2.1 – Cost Management – Planning

a) Were included as part of the planning process

b) Were only for unknown cost uncertainties

c) Were not included in the project budget

Section 7.3.3.1 – Cost Management – Planning

Section 5.6 – Scope Management – Monitoring and Controlling

Section 1.2.1 – Foundational Elements – Executing

a) Trend is moving upward, which identifies a potential problem on the project

c) Variables measured are closely related

d) Variables are out of control

Section 8.3.2.5 – Quality Management – Monitoring and Controlling

a) Update the work breakdown structure for additional work

b) Document the lessons learned repository

c) Add schedule activities to the project schedule

Section 11.7.2.1 – Risk Management – Monitoring and Controlling

d) Verify that there is enough budget to cover your salary

Section 7.1 – Cost Management – Planning

a) Review the proposals and pick the two lowest bidders

c) Review each proposal in detail and select the winner

d) Use established criteria to rank the proposals and select a seller

Section 12.2.1.3 – Procurement Management – Executing

B. Progressively elaborate the project management plan.

C. Start developing the project charter.

D. Set up a portfolio review board to engage with the right stakeholders

B. Establishing an approach to increase the support and minimize opposition of stakeholders

C. Creating a systematic approach to identifying stakeholders

D. Setting the tone for document creation to be used on the project

A. Potential increases in resource costs

B. The payback period for every year of the project

C. Design changes based on external dependencies

D. The need for annual cost/benefit analysis

A. Show how your project contributes to the organization’s bottom line

B. Show the progress according to the triple constraints

C. Use earned value management to assess project performance and progress

D. Show project management and team delivery rates

A key benefit of the Manage Team process is that it:

A. Requires subject matter experts to create sustainable solutions

C. Implements a zero-sum reward and recognition system for the team

D. Influences team behavior to optimize project performance

A. Identifying, submitting, approving, tracking, and validating changes

B. Submitting, approving, tracking, measuring, and validating changes

C. Identifying, requesting, assessing, validating, and communicating changes

D. Reviewing, approving, tracking, validating, and proving changes

C. Configuration management is the process of identifying, requesting, assessing, validating, and

A. Never; the contract cannot be modified at any time

B. At any time, regardless of the response from the seller

C. At any time prior to the contract being awarded to the seller

D. At any time prior to contract closure by mutual consent

A. Identify when legal action should be started.

B. Terminate the nonperforming suppliers’ contracts.

C. Identify who signed the nonperforming contracts.

D. Identify success and failure for use in future contracts.

A. Contracting outsource services vs. using capable in-house staff

B. Holding down costs so the project remains on budget