Cesar Aguilar

915.227.1189 ceaguila96@gmail.com

Dynamic and gritty small business owner, determined to develop business know-how through practical
application. A first generation college graduate and MBA candidate, who is not intimidated by limited resources
and networks, but is fortified to make a positive impact on the professional team’s he supports and on the family
he is grateful for.
KEY COMPETENCIES / STRENGTHS
 Business Planning  Project Management  Operations Management
 Financial Management  Staff Management  Budgeting
 Customer Service
PROFESSIONAL EXPERIENCE
Fresh Noob Modern Arcade - Co-Founder, Owner, Operator March 2017 – Present
 Researched demand for arcades with concentrations in gender, age, and income according to zip code
 Submitted and presented business plan to UIW Business Plan Competition, ultimately placing in the top 4
 Pitched to local industry leaders through boardroom presentations and personal dinner meetings
 Developed a marketing presence across popular social media outlets and through PR partnerships
 Researched the needs of the community and market competition to serve as the requirements for the
business (i.e. pricing, location, product)
 Maintain and report on financial (i.e. revenue, operating costs, profit) and operational (i.e. orders, schedules,
etc..) figures via an Excel spreadsheet
 Develop and maintain positive relationships with current and prospective customers
 Delivered charitable arcade events at Children’s Hospital of San Antonio in support of admitted children
Amy’s Ice-Cream – Sales and Service Rep. May 2017 – Present
 Serve a family friendly experience that is centered on a classic consumable product, ice-cream
 Communicated business challenges and offered ideas on improvement opportunities to upper management
 Developed unique events and special promotions to drive sales
 Maintained competitive pricing and achieved targeted sales
 Process sales transactions to include cash, debit and credit
Amy’s Hallmark – Assistant Manager June 2016 – March 2017
 Encouraged the sales staff to cross-sell complementary products and services to customers
 Promptly addressed problems with customers to promote quick and successful resolution
 Interacted with customers as they entered the store to establish need and intent
 Completed all daily tasks and special assignments with an efficient and quality-driven approach
 Highlighted the company’s brand, mission and values throughout the sales and service process
 Alerted customers to upcoming sales events and promotions
 Completed all point-of-sale opening and closing procedures, including reconciling cash sales
EDUCATION

Masters of Business Administration: Business Management May 2022
The University of Incarnate Word, San Antonio, TX
 Courses included: Business Research & Analysis, Managerial Economics
Bachelor of Business Administration: Business Management May 2018
The University of Incarnate Word, San Antonio, TX
 Courses included: Public Relations, Small Business Management, Capstone I/II
SOFTWARE / SYSTEMS
 Highly Proficient – Microsoft Office (Excel, Word, PowerPoint, Outlook)
 Proficient – QuickBooks