Академический Документы
Профессиональный Документы
Культура Документы
STUDENT
ASSESSMENT PACK
CONTENTS
Question 1:................................................................................................................................................. 16
Question 2:................................................................................................................................................. 17
Question 3:................................................................................................................................................. 17
Question 4:................................................................................................................................................. 18
Question 5:................................................................................................................................................. 18
ASSESSMENT TASK 3 - CASE STUDY– Project: Develop market reseach plan .......................................... 20
The student will, affirm the following facts regarding this assessment they are submitting under
their name:
1. I declare that, to the best of my knowledge and belief, this assessment is my work, all sources
have been properly acknowledged and the assessment contains no plagiarism.
2. I declare that the following assignment has a backup copy held with me.
3. I declare that I will seek feedback from my Trainer on the result of this Assessment Item
4. I understand that I may be requested to answers questions about the content of this
Assessment Item to determine my Competency.
Directly copying word for word from another person’s work without proper acknowledgment,
Using or developing another person’s ideas without acknowledging them,
Using the work of other students (with or without their permission) and claiming it as your own.
STUDENT DECLARATION
Student has read and understood the information on sheet relating to cheating and plagiarism.
They certify that the work submitted is completely their own, except where they have referenced
it correctly. They understand that if their work is plagiarised they will be deemed not yet
competent. See your Assessment Agreement page: .
ASSESSMENT TASKS
LEARNER INFORMATION
Before you commence your Assessment, ensure that you have good knowledge of the
subject, have thoroughly read your Learner Resource, and clearly understand the Assessment
requirements and the expectations of the Assessor.
You may be required to demonstrate knowledge and skills which may be difficult for the
Assessor to witness. If so, an Evidence Record is supplied which will allow the knowledge or skill
to be verified by at least one third party, and preferably two or more. These witnesses would
usually be current or recent supervisors or your Assessor.
Explanations are given for each Task. If you have any questions, consult with your Assessor.
To contextualise this Assessment to your industry, you must complete a few additional tasks
based on your employer’s industry. These will be provided by your Assessor.
The assessment tasks may be answered using your business, the simulated business or a mixture
of both as instructed by your Assessor.
Records must be kept of all aspects of the Assessment in your Learner Pack.
The record of assessment is a legal document and must be signed, dated, and a copy stored as
required by your Registered Training Organisation (RTO).
1. Complete your Formative Assessment Activities and discuss with your Assessor the
expectations of this Assessment. You may also need to supply contact details of one or two
work referees who can confirm your skills in the industry. Discuss with your Assessor if you
intend to undertake the tasks based on your employing organisation or using the simulated
business, Bounce Fitness or a mix of both.
2. Complete the Summative Assessment Tasks and Presentation as instructed, using either
the simulated business, Bounce Fitness, or your employing organisation and include in the
Learner Assessment for your Assessor.
3. After you complete your Assessment, gather and return your evidence documents, as
detailed in the Task(s) in the timeframe agreed with your Assessor.
ASSESSMENT AGREEMENT
Learner name:
Assessor name:
S – Satisfactory
US – Unsatisfactory
Students are to gain ‘satisfactory’ results in all assessment tasks to be deemed ‘Competent’ in this
unit of competency. For the student to be able to achieve academic success in the complete unit
of competency they MUST achieve a ‘satisfactory’ result in all assessment tasks associated with
this unit of competency
Should a student be deemed unsatisfactory in an assessment task by the assessor, they will be
informed by their assessor of the process for re-assessment.
REASONABLE ADJUSTMENT
Each unit is delivered and assessed based on a student’s individual needs. If a student requires
assistance, or modifications, or has a disability and requires “reasonable adjustments” necessary
to perform the required assessment tasks, they will need to inform the Assessor.
APPEALS
If the student is not satisfied with the decision made by the assessor the Shafston appeals policy
and process for Academic decisions will apply (refer student handbook)
The iPhone has a vast range of functions including the: voice recorder, data storage, MP3 player, camera,
video camera, GPS, capacity to block pesky callers, Siri, internet connection, media player (music and video),
Bluetooth, and many more.
Create a consumer profile that outlines the type of person you think is likely to purchase this type of mobile
phone. For each point of your profile write a brief explanation.
Age
Occupation
Income
Location
Hobby
Media
Likes
Dislikes
Trainer Feedback
Market research is one of the most useful tools that a business can use to
2.1 further develop the way it understands consumers and maximise the
potential profit and growth
The truth is that having a fantastic product or service is a guarantee of
2.2 success even without knowing why you offer this product, and who you
are offering it to
Communication is fundamental to the effective running of a business. It
2.3 contributes to the creation of an environment of trust around the
business and owners that enables them to lead effectively, engage their
employees and ultimately drive results.
2.5 Feedback from the market research provides little information that can
be used to initiate new or adjust existing policies in an organisation.
Market research can provide the information a business needs to make
2.6 informed business decisions about starting a business, innovating, growth
and the Four P’s of marketing: product, price, place and promotion.
Mystery shopping programs together with customer satisfaction surveys
2.7 are the types of market research that can be used to help business design
and monitor the performance of its customer service delivery processes.
Market research can also be helpful in identifying when a product has
reached the end of its lifecycle. Not all products necessarily “die”, as
2.8 there are often opportunities for modifications and improvements which
can result in a rejuvenation of the life cycle. Opportunities for revitalising
a product can be uncovered through market research.
Trainer Feedback
Test your knowledge with this multiple choice test about project scoping.
1. Ensuring that all work is both authorised and funded by the contractual documentation is the
responsibility of :
a) Project Manager
b) Functional Manager
c) Project sponsor
d) Client
3. The identification, definition and selection of the project objectives, as well as the best approach to
achieving the project objectives, are identified in the process of the project but
first documented in the project’s ……………………………………....
a) Scope planning, scope statement
b) Initiation (authorisation), charter
c) Initiation (authorisation), scope statement
d) Scope planning, charter
4. A project manager believes that modifying the scope of the project may provide added value for the
consumer. The project manager should:
a) Change the scope base line
b) Prepare a variance report
c) Call a meeting
d) Change the projects objectives
6. Of all the decisions that executive sponsors have to consider at the end-of –phase review meeting, the
most difficult one would be:
a) Budget allocations for the next phase
b) Authorising scope changes to the next phase
c) Authorising budget increases for the next phase based on changes
d) Cancelling the project
7. The process of choosing and documenting the best approach to achieve the project objectives is part
of the process of:
a) Initiation (authorisation)
b) Scope verification
c) Scope definition
d) Scope planning
Trainer Feedback
4.5 Objectives are statements, not questions, which outline the successive
steps that need to be taken in order to answer each research question.
4.6 Methodology is what is intended to be done to find out the answer to the
research question
4.7 The size and accessibility of the sample you intend to use will have little
effect on the time and work involved.
Effective scope management requires good communication to ensure
4.8 that everyone on the team understands the scope of the project and
agrees upon exactly how the projects goal will be met.
If and when the situations change the effect of the changes on all aspects
4.9 of the project have to be assessed and the necessary changes made to
the proposed Scope Statement.
Exploratory objectives describe things such as the market potential for a
4.10 product or the demographics and attitudes of consumers who buy the
product.
Trainer Feedback
Fill the gaps with the correct term for those listed.
2. How fast is the market and what is the market growth potential
4. How is the market ? (the parts of the market where customers have specific
needs and wants)
5. What kind of customers are in the market? What are their preference in terms of when and where
they buy, what they pay and which methods of are effective?
6. An Important distinction can be made between two broad kinds of market research data.
7. date: data collected first hand for specific purpose by the entrepreneur
8. data: data that already exists and which has been collected for a different
purpose.
Trainer Feedback
The data collection methods will depend on the context, the goals of the
6.1 study, and the resources that are available. Different data collection
methods can suit particular purposes so using then in combination with
one another can be beneficial
Data collection is an important aspect of any type of research study.
6.2 Inaccurate data collection can impact o the results of a market research
project and ultimately lead to invalid results.
Converting raw, open ended data from large sample sizes into meaningful
6.3 categories that the researcher can utilise to quantify the results can
present a challenge.
6.4 The largest source of official research in Australia is the Australian Bureau
of Statistics (ABS).
6.8 When a group is aware that they are being observed, their behaviour may
be affected. This called the Hawthorne affect.
Trainer Feedback
7.2 Creating a project plan is the first thing that you should do when
undertaking any kind of project.
Trainer Feedback
MARKING SHEET
2 (Quiz)
3 (1 – 10)
4 - Quiz
5 (1 – 8)
6 - Quiz
7- Quiz
Feedback to student:
Is re-assessment necessary?
Task 1 requires you to answer the following questions to demonstrate your knowledge. Complete
the answers in the space provided and if you need more space, use your own paper putting
your name at the top and the Task and Task letter beside each answer.
Answer:
Trainer Feedback
Answer:
Trainer Feedback
Answer:
Trainer Feedback
Answer:
Trainer Feedback
How does Australian Consumer Law (ACL) impact on the marketing mix?
QUESTION 5:
Answer:
Trainer Feedback
MARKING SHEET
Feedback to student:
Is re-assessment necessary?
TO BE ASSESSED
Using the Bounce Fitness website, develop the market research requirements and a market
research plan detailing the points noted in Task 2 relating to the Case Study.
Also, complete the Evidence Record, Task 3, completed and signed by your Manager or
Assessor. This will provide further evidence that you completed the necessary requirements
accurately in respect of your organisation or within the RTO.
You will need to print copies of any documentation to which you refer or used as evidence to support your
assessment
CASE STUDY
You have been selected to put together a market research plan for Bounce Fitness. The
Marketing Manager has developed an Advertising Brief, but the CEO wants to know if it is a
good enough business idea and if they should proceed.
From the Bounce Fitness website, open the Infrastructure tab and then the Current Projects
tab. http://bounce.precisiongroup.com.au/infrastructure/current -projects/ Next, open the
Bounce Fitness in Maturity Advertising Brief.
Infrastructure tab / Current Projects / Bounce Fitness Fitness in Maturity Advertising Brief
Be sure to check out the other documents to get information on the business and then, using this document
as the subject, proceed to and complete Task 2
Purpose To be assessed for this competency, you must demonstrate your ability to:
Task overview This Task requires you to produce a marketing research plan for the ‘Fitness in
and context Maturity Advertising Brief’, referred to in the Case Study.
From the Bounce Fitness website, open the Infrastructure tab and then the Current
Projects tab. http://bounce.precisiongroup.com.au/infrastructure/current-projects/
Next, open the Bounce Fitness in Maturity Advertising Brief.
Be sure to check out the other documents to get information on the business and
then, using this document as the subject, proceed to and complete Task 2
Instructions to Using the format detailed in your Learner Resource as the format guide, develop the
the candidate Market Research Plan.
Please upload a copy of your Market Research Plan and in addition outline your
answers to these reflection questions below.
a) In your own words, define the research goals and objectives.
b) Describe how this project should be scoped.
c) Look at the Hierarchal Structure document in Bounce Fitness and discuss who
should be involved in ensuring that the goals and objectives you selected are relevant
and useful to Bounce Fitness. When your Assessor is assessing this point, they may
require you to review and finalise your draft.
d) What types of data will be required to meet the objectives?
e) What combinations of types of data will best meet the objectives?
f) What data gathering tools you will use and explain why you made that choice.
g) Detail all of the places you will collect data from.
h) How will the data you have collected be quantified?
i) What data processing methods will you use? Discuss why you selected these
methods and discarded others.
Resources The following materials are required for this case study project to be completed:
required Business technology, including a computer and internet access
Using the simulated business Bounce Fitness or
In your own workplace if you are able to access all the documents and
conduct all of the activities.
If you are using your own business, simply replace references to Bounce Fitness with
the name of your organisation.
The documents you will require if you are using the simulated business Bounce Fitness
can be found on the Bounce Fitness website:
Assessment
Assessment must be conducted in a safe environment where evidence gathered
conditions
demonstrates consistent performance of typical activities experienced in the business
development – marketing field of work and include access to:
data and information records from previous marketing research activities
office equipment and resources
case studies and, where possible, real situations.
Assessors must satisfy NVR/AQTF assessor requirements.
Reasonable If you are unable to undertake the project assessment as designed, a further
adjustment scenario/project may be used as an alternative approach if negotiated with your
assessor.
MARKING SHEET
P4 Investigate differing
data gathering
techniques and
analyses…….waffle
waffle
P6
P8
Feedback to student:
Is re-assessment necessary?
Yes No
Student signature The result of my performance in this assessment has been discussed and explained to me or
and declaration provided to me via the online portal.
Student’s signature: Date:
I hereby certify that the above student has been assessed by myself and the assessment was
Assessor’s
carried out as per the College policies and procedures.
signature and
declaration
Assessor’s Name: