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Product Overview
Safe Harbor Statement
Copyright © 2012 Oracle Corporation 3 Oracle Retail Data Model Business Presentation
Retailing is Being Redefined
Key Questions Driving Change
Service
How do we better serve the modern customer?
Transformation/Predictability
How do we bring the customer into the equation?
Growth
How do we successfully drive new growth?
Copyright © 2012 Oracle Corporation 4 Oracle Retail Data Model Business Presentation
Expanding the role of analytics in the future
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Presentation Overview
Copyright © 2012 Oracle Corporation 6 Oracle Retail Data Model Business Presentation
Convergence
Combining Vast Experience with Revolutionary Technology
Oracle Retail
39.6%
20 of the 20 Exadata Intelligent Oracle
Top Retailers Warehouse SolutionIBM
For Retail 22.9%
Microsoft
16.0%
Teradata
11.4%
Copyright © 2012 Oracle Corporation 7 Oracle Retail Data Model Business Presentation
Oracle Exadata Intelligent Warehouse
for Retail
Copyright © 2012 Oracle Corporation 8 Oracle Retail Data Model Business Presentation
Oracle Exadata
• Simplified deployment
– Pre-integrated software, hardware, storage
Copyright © 2012 Oracle Corporation 9 Oracle Retail Data Model Business Presentation
Exadata Intelligent Warehouse for Retail
A Complete Data Warehouse Solution for Retail
• Intelligence
– Industry-specific data models
– Packaged advanced analytics
• ... with Extreme Performance
– Improve query performance 10-100x
with Exadata
• @ at a Lower Cost
– Simplify your infrastructure
• @ for Fast Results
– Jumpstart development - deliver
value quickly
– Automatically exploit Oracle
performance and analytic capabilities
Copyright © 2012 Oracle Corporation 10 Oracle Retail Data Model Business Presentation
Exadata Intelligent Warehouse Solution for Retail
Packaged Experience and Technology
Copyright © 2012 Oracle Corporation 11 Oracle Retail Data Model Business Presentation
Exadata Intelligent Warehouse
Packaged Experience and Technology
Copyright © 2012 Oracle Corporation 12 Oracle Retail Data Model Business Presentation
Exadata Intelligent Warehouse
Packaged Experience and Technology
Copyright © 2012 Oracle Corporation 13 Oracle Retail Data Model Business Presentation
What Does Extreme Performance Mean?
6 x faster
4 hr
14 min
12 x faster
3 hr
10 min
11 x faster
40 min 35 min
16 min 3 min
Copyright © 2012 Oracle Corporation 14 Oracle Retail Data Model Business Presentation
Fast Results
Retail Performance Metrics and Insight out of the box
Data Integration
Training & Roll-out
Data Integration
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Presentation Overview
Copyright © 2012 Oracle Corporation 17 Oracle Retail Data Model Business Presentation
Retail Data Model
A Database EE Option
Database Technology
BI Technology
Copyright © 2012 Oracle Corporation 18 Oracle Retail Data Model Business Presentation
Oracle Retail Data Model
More Than Just a Data Model
Oracle Retail
Data Model • Enterprise wide data model for retail
Sample OBIEE
industry
Metadata & Reports
Information
– Over 1,250 tables and 18,500 attributes
Access – Over 1,800 industry measures and KPIs
– Base on ARTS 6.0
Derived Aggregate
TRANS-
• Prebuilt mining models, OLAP cubes
FORMATION
Analytic
and sample reports
Layer
• Automatic data movement across the
warehouse
• Easily extensible and customizable
Base, Reference and Lookup Tables
Foundation • Usable within any retail application
Layer
Copyright © 2012 Oracle Corporation 21 Oracle Retail Data Model Business Presentation
ORDM 11.3.0 New Features
Functional Technical
• ARTS 6.0 uptake • Adoption of 11.2 database features
• Additional Functional coverage and capabilities
– Quick Serve, Casual & Fine Dining – Interval Partition
– Consumer Goods – Improved OLAP
– Wholesale & Private Label • Geneva Best Fit Forecasting
– Multi-channel Retailers • Cube-Aware Materialized
– Wholesale Franchise Views
– Control and Tender Control details – Improved Mining
– Invoice, GL, Journal • Mining Data Preparation
• New Advanced Analytics, Forecasting • Improved Reports
and Prediction – Less operational, more advanced
– Price Elasticity analytics
– Customer Sentiment – Update-able metadata for impact
and lineage analysis
– Workforce Optimization
– Customer Orders
• Support for “Retail Math”
Copyright © 2012 Oracle Corporation 22 Oracle Retail Data Model Business Presentation
ORDM Feature Comparison
Features ORDM 10.2 ORDM 11.3
RETAIL segments covered 7 15
Entities/Attributes 650 / 10,000 1250 / 18,000
Measures & KPI 1200 1800
Copyright © 2012 Oracle Corporation 23 Oracle Retail Data Model Business Presentation
ORDM 11.3.0 Business Areas Coverage
New
Improved
Copyright © 2012 Oracle Corporation 24 Oracle Retail Data Model Business Presentation
ORDM 11.3.0 Subject Areas
• Account • Food Service • Revenue Center
• Address / Location • General Ledger • Touchpoint
– Demographics • Item [Mfg/Retailer] – Workstation / Register
– Geospatial – Stock – Call Center / Agent
• Business Unit – Service • Subscription
• Calendar – Serialized
• Retail Sales
– Prepared (Recipe)
• Call Center – Plan
– Collection / Pack
• Campaign – Forecast
– Pricing
• Catalog / Menu – Channel
– Restrictions
• Certificate / Voucher • Tender
• Inventory
• Channels – Allocation
• Till
– History
• Clickstream – Position / Space
– Tender Control
– Agent – Receipts
– Host – Transfers • Vendor
– Out of Stock – POs/Receipts
– Search
– Forecast – Performance
– Page
• Invoice – Appointments
– Referrer
– Session • Order Fulfillment • Workforce Management
• Competitor – Position, Job Role
• Party
– Schedule
• Contract – Customer
– Payroll
• Contribution – Prospect
– Training & Certification
– Vendor
• Control Transaction – Labor
– Employee
• Cost – Performance
• Planogram
• Deal
• Promotion New Improved
• Event
Copyright © 2012 Oracle Corporation 25 Oracle Retail Data Model Business Presentation
Answers Business Questions
Business Areas Covered Sample Analytics
• What are the characteristics of my most loyal
Loyalty
customers? Least loyal?
• How do customers feel about our company and
Marketing products?
• Which items drive sales? Which items are
Category frequently purchased together?
• If I discount an item, will impact will it have on sales
Item Price and revenue?
• How do my internet sales compare to brick and
Multi-Channel Sales mortar in terms of revenue and cost?
• Which prospects should I target to convert into loyal
Prospects & Customer customers? What products or offers would be most
effective?
Store Labor & Operations • Which combination of employees maximized store
performance?
Forecasting & Scoring • Will my inventory levels meet sales forecast? When
will we run out of stock?
Example of Forecasting
Sales Trends vs Stock predict Out of Stock
Copyright © 2012 Oracle Corporation 28 Oracle Retail Data Model Business Presentation
Example of Predictive Insight
Market Basket Analysis
Copyright © 2012 Oracle Corporation 29 Oracle Retail Data Model Business Presentation
Example of Predictive Insight
Customer Loyalty Analysis
Copyright © 2012 Oracle Corporation 30 Oracle Retail Data Model Business Presentation
Example of Predictive Insight
Price Elasticity Model
• Retail: Price Elasticity helps determine the effect of applying a discount on a particular Item/SKU and
analyze the impact on the bottom line (Revenue)
• This report allows the analyst to interact with the Mining Model via a dynamic application of the Discount %
• Can fine tune the discount % (not just steps of 1 but arbitrary value keyed in textbox by the analyst)
• Can apply it to a specific product and interactively see the impact on Revenue
Copyright © 2012 Oracle Corporation 31 Oracle Retail Data Model Business Presentation
<Insert Picture Here>
Glenn T. Nishida
Chief Technology Officer
ABC Stores
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Copyright © 2012 Oracle Corporation 33 Oracle Retail Data Model Business Presentation
Oracle Retail Data Model
Complete. Fast Results. Lower Risk.
Implement Model
Sizing and Configuration Design Model
Sizing and Configuration
Copyright © 2012 Oracle Corporation 34 Oracle Retail Data Model Business Presentation
Why Oracle Retail Data Model?
Top 10 Reasons
1 Retail expertise with best-in-class technology 6 Easily extendable & customizable model
2 ARTS based normalized data model 7 Usable within any retail environment
3 Modern and topical with retail depth and breadth 8 Designed and optimized for VLDB
4 Intelligent retail insight using OLAP & Mining 9 Automated data flow between components
Copyright © 2012 Oracle Corporation 36 Oracle Retail Data Model Business Presentation
ORDM – Current Customers
Oracle Customer Spotlight
Wm Morrison Supermarkets Plc – UK
Building an Enterprise Data Warehouse Using Oracle Packaged Apps
Wm Morrison Supermarkets Plc are the UK’s 4th largest grocery retailer,
with annual turnover in excess of £14bn.
Wm Morrison Supermarkets To accelerate the build of a new EDW, Morrison was using ORDM as a
Bradford, Yorkshire, UK “Hub” to integrate disparate POS and Merchandise system and
INDUSTRY: Grocery Retail converge to a common Symantec layer. As a result ORDM was used as
source of all operational reports as well as to support analytical
REVENUE: £14 Billion
applications.
ORACLE PRODUCTS AND
SOLUTIONS: Challenges Value Delivered To Date
Oracle Warehouse Management
Oracle Retail • Deliver 40+ BI/DW Projects in 5 • Integrated Retalix POS into the EDW.
Oracle E-Business Suite years for:- Finance, HR, Stores,
Oracle PeopleSoft HR • Delivered near real time ODS using
Trading, Supply Chain &
the ORDM data model.
ORACLE DW PRODUCTS Manufacturing.
Oracle Retail Data Model • Migrated RMS reporting to new BI
Oracle BI Applications • Align BI & DW projects as closely
Oracle BIEE platform.
as possible with ERP systems
Oracle Data Integrator
renewals. • Enabled basket level promotion and
event analytics.
• 100 Million + Retail transactions per
day. • Integrating ORDM with RMS.
• Support transition from Legacy to • Implementing AP, AR, PS & HR into
Oracle applications BI Apps.
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Corporation – Proprietary and Confidential 38 Oracle Retail Data Model Business Presentation
ORDM - Morrisons Overview
Copyright © 2012 Oracle Corporation 39 Oracle Retail Data Model Business Presentation
How did ORDM stack up?
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Oracle Customer Win
OSI Restaurants Partners LLC
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© 2009 Oracle Oracle Corporation
Corporation – Proprietary and Confidential 41 Oracle Retail Data Model Business Presentation
Q&A
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The preceding is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decisions.
The development, release, and timing of any
features or functionality described for Oracle’s
products remains at the sole discretion of Oracle.
Copyright © 2012 Oracle Corporation 43 Oracle Retail Data Model Business Presentation