Aspire m3920

Acer
Aspire M3920
Service Guide
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Revision History
Please refer to the table below for the updates made on this service guide.
Date Chapter Updates
ii

Copyright
Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
iii

Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.
Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron, and combinations thereof, are
trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
iv

Conventions
The following conventions are used in this manual:
SCREEN Denotes actual messages that appear on screen.

MESSAGES
NOTE Gives additional information related to the current topic.
WARNING Alerts you to any physical risk or system damage that might result from doing
or not doing specific actions.
CAUTION Gives precautionary measures to avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions relevant to the accomplishment of
procedures.

Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic
service guide. In such cases, please contact your regional offices or the responsible personnel/channel to
provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the
list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
vi

Table of Contents
Features and Specifications ................................................................... 1
System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
I/O Ports and LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Power Management Function(ACPI support function) . . . . . . . . . . . . . . . . . . . . . . . . . .3
System Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
System Utilities ....................................................................................... 7

CMOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Entering CMOS setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Navigating Through the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
System Disassembly ............................................................................. 21

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Pre-disassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Removing the Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Removing the Heatsink Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Removing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Removing the VGA Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Removing the Mode Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Removing the TV Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Removing the Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Removing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Removing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Removing the Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Removing the Removable HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Removing the Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Removing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
System Troubleshooting ...................................................................... 51

Hardware Diagnostic Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
System External Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
System Internal Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Viewing BIOS checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Bootblock Initialization Code Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Bootblock Recovery Code Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
System Architecture ............................................................................. 59

Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Mainboard Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Jumper Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
vii

Table of Contents
Jumper Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Connecting Optional Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Connecting Case Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
FRU (Field Replaceable Unit) List ......................................................... 69

Aspire M3920 Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Aspire M3920 FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
viii

Chapter 1
Features and Specifications

This chapter lists the features and specifications of this computer.
NOTE The items listed in this section are for reference only. The exact configuration of your PC depends
on the model purchased. Refer to the FRU list chapter on page 69 for a detailed list of models
supported by each hardware component.
System Features
Component Description
Operating system support • Microsoft Windows 7 Home Premium (X64/X86)
• Microsoft Windows 7 Home Basic (X64/X86)
• Microsoft Windows 7 Starter X86
• Linpus Linux x-Window mode
• Free Dos
Processor • LGA-1155 socket
• Supports the following Intel processors:
– Core i7 2600 3.4G 8M 1333 95W D-2
– Core i5 2500 6M 1333 95W D-2 3.3G
– Core i5 2400 6M 1333 95W D-2, quad core
– Core i5 2300 2.8G 6M 1333 95W D-2
– Core i3-2120 3.3GHz 2C/4T 3MB
– Core i3-2100 3.1GHz 2C/4T 3MB
Chipset • PCH: Intel H67
Graphics • Intel® HD Graphics Support (supported by CPU)
– Dual independent display
– Digital display (HDMI/DVI/DP/eDP) and VGA
• DVMT 5.0 technology support
• Enhanced 3D and Clear Video technology support
Memory • Four DIMM sockets (two channels, two slots per channel)
• Dual channel support
– Channel A: slot 0, 1; Channel B: slot 2, 3
– Different colors for slot 0/2 and slot 1/3
• Supports 1GB, 2 GB and 4GB DDR III Unbuffered Non-ECC DIMM
modules
• Data rates supported: 800/1066/1333 MT/s
• Maximum memory: 16 GB (using 4 GB modules)
Expansion options • One PCIE x16 (PCIE V2.0) slot
• Three PCIE x1 (PCIE V2.0) slots
Connectivity • Wired LAN: GigaLAN
• WLAN option: 802.11 b/g/n wireless network adapter
Hard disk drive (HDD) • Supports up to three 3.5-inch 25.4 mm SATA HDDs
• Capacity and models are listed in FRU list
Optical disc drive (ODD) • Suports up to two 5.25-inch standard SATA ODDs
• Supports DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite
• Models are listed in FRU list
Chapter 1 1
Card reader (optional) • 16-in-1 card reader (optional)
• The following memory cards are supported:
– Memory Stick (MS),Memory Stick Pro, Memory Stick Micro (M2)
– xD-Picture Card (xD)
– Secure Digital (SD), MultiMediaCard (MMC)
– CompactFlash, Type I/II (CF, Type I and II)
– Memory Stick PRO (MS PRO)
TV tuner (optional) • Avermedia H753-A TV Tuner Card PCIe Hybrid ATSC card
• Avermedia H753-D TV Tuner Card PCIe Hybrid DVB-T card
• Avermedia H753-C TV Tuner Card PCIe Hybrid DMB-TH card
Power supply • 300 W power supply unit (non-PFC, non-power factor correction),
100-127V/220-240V (4SATA1PATA) co-module
• 300 W power supply unit (PFC), 100-127v/220v-240V
(4SATA1PATA) co-module
Antivirus software Norton Internet Security
System BIOS • AMI Kernel with Acer skin
• Supports ACPI revision 2.0 standard
• Supports Plug and Play, STR(S3)/STD(S4), hardware monitor, Multi Boot,
and DMI protocols
Power management • ACPI 2.0 or 1.0b (Advanced Configuration Power Interface) standard
• S0, S1, S2 and S5 sleep states support
• On-board device power management support
• On-board device configuration support
Audio
Item Description
Audio codec • Realtek ALC662 5.1 Channel High Definition Audio Codec
Audio jacks • Front panel: Headphone and microphone jacks
• Rear panel: Microphone, line-out, and line-in jacks
I/O Ports and LED Indicators

I/O ports • Front panel
– Four USB ports
– One headphone jack
– One microphone jack
– 16-in-1 card reader
• Rear panel
– One PS/2 keyboard
– One PS/2 mouse port
– External display (VGA) port
– One HDMI port
– Eight USB ports
– One Ethernet jack (RJ45)
– Microphone, line-out, and line-in jacks
LED indicators • Hard drive activity
• Power status
2 Chapter 1

Physical Specifications
Aspect Description
Chassis dimension (W × D × H) 180 mm (W) x 401.8 mm (D) x 379 mm (H)
System weight 8.168 kg.
Mainboard form factor MicroATX (µATX)
Mainboard dimensions (W × H) 244 mm x 244 mm
Environmental Requirements
Aspect Description
Operating temperature 5 to 35 °C (41 to 95 °F)
Operating humidity 15% to 80% RH non-condensing
Power Management Function(ACPI support function)

Device Standby Mode
• Independent power management timer for hard disk drive devices (0-15 minutes,time step=1minute).
• Hard Disk drive goes into Standby mode(for ATA standard interface).
• Disable V-sync to control the VESA DPMS monitor.
• Resume method:device activated (keyboard for DOS, keyboard &mouse for Windows.
• Resume recovery time 3-5sec
Global Standby Mode

• Global power management timer (2-120minutes,time step=10minute).
• Hard disk drive goes into Standby mode(for ATA standard interface).
• Disable H-sync and V-sync signals to control the VESA DPMS monitor.
• Resume method: Resume to original state by pushing external switch Button,modem ring in,keyboard
an mouse for APM mode.
• Resume recovery time :7-10sec
Suspend Mode
• Independent power management timer(2-120minutes,time step=10minute)or pushing extern switch
button.
• CPU goes into SMM
• CPU asserts STPCLK# and goes into the Stop Grant State.
• LED on panel turns amber colour.
• Hard disk drive goes into SLEEP mode (for ATA standard interface).
• Disable H-sync and V-sync signals to control the VESA DPMS monitor.
• Ultra I/O and VGA chip go into power saving mode.
• Resume method: Resume to original state by pushing external switch Button,modem ring in,keyboard
an mouse for APM mode
• Return to original state by pushing external switch button,modem ring in and USB keyboard for ACPI
mode.
Chapter 1 3

System Tour
The pictures and tables in this section illustrate the physical outlook of the computer.
Front View
No. Component
1 Power button
2 Headphone/Speaker-out/line-out jack
3 Microphone-in jack
4 USB 2.0 ports
5 Master optical drive bay door
6 Slave bay door (optical drive bay, removable HDD bay)
7 XD slot
8 Memory Stick / Micro Secure Digital
9 CF I/II (CompactFlash Type I/II) slot
10 Memory Stick / Memory Stick Pro.
11 Secure Digital / Multi media card
12 Master optical drive button
13 Cosmetic LED
14 Slave optical drive button
4 Chapter 1

Rear View
No. Component
1 Power connector
2 PS2 keyboard port
4 VGA port
3 HDMI port
5 USB 2.0 ports
6 Microphone
7 Line-out jack
8 Expansion slot (graphics card and TV tuner card and Mode card)
9 Line-in jack
10 USB 2.0 ports
11 RJ45 LAN connector
12 PS2 mouse port
13 System fan
Chapter 1 5

6 Chapter 1

Chapter 2
System Utilities
CMOS Setup Utility
CMOS setup is a hardware configuration program built into the system ROM, called the complementary metal-
oxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and
optimized, there is no need to run this utility. You will need to run this utility under the following conditions.
• When changing the system configuration settings
• When redefining the communication ports to prevent any conflicts
• When modifying the power management configuration
• When changing the password or making other changes to the security setup
• When a configuration error is detected by the system and you are prompted ("Run Setup"
message) to make changes to the CMOS setup
NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system
cannot retain configuration values in CMOS. Ask a qualified technician for assistance.
CMOS setup loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This
memory area is not part of the system RAM which allows configuration data to be retained when power is
turned off.
Before you run the CMOS Setup Utility, make sure that you have saved all open files. The system reboots
immediately after you close the Setup.
NOTE: CMOS Setup Utility will be simply referred to as “BIOS”, "Setup", or "Setup utility" in this guide.
The screenshots used in this guide display default system values. These values may not be the same
those found in your system.
Chapter 2 7
Entering CMOS setup
1. Turn on the computer and the monitor.
If the computer is already turned on, close all open applications, then restart the computer.
2. During POST, press Delete.
If you fail to press Delete before POST is completed, you will need to restart the computer.
The Setup Main menu will be displayed showing the Setup’s menu bar. Use the left and right arrow keys
to move between selections on the menu bar.
Navigating Through the Setup Utility

Use the following keys to move around the Setup utility.
• Left and Right arrow keys – Move between selections on the menu bar.
• Up and Down arrow keys – Move the cursor to the field you want.
• + and - keys – Select a value for the currently selected field (only if it is user-configurable). Press
these keys repeatedly to display each possible entry, or the Enter key to choose from a pop-up
menu.
NOTE: Grayed-out fields are not user-configurable.
• Enter key – Display a submenu screen.
NOTE: Availability of submenu screen is indicated by a (>).
• Esc – If you press this key:
• On one of the primary menu screens, the Exit menu displays.
• On a submenu screen, the previous screen displays.
• When you are making selections from a pop-up menu, closes the pop-up without making a
selection.
• F1 – Display the General Help panel.
• F7 – Press to load user default values.
• F8 – Press to save user default values.
• F9 – Press to load optimized default system values.
• F10 – Save changes made the Setup and close the utility.
8 Chapter 2

Setup Utility Menus
The Setup Main menu includes the following main setup categories.
• Main
• Advanced
• Power
• Security
• Boot Options
• Exit
In the descriptive table following each of the menu screenshots, settings in boldface are the default and
suggested settings.
Chapter 2 9

Main
The Main menu displays basic information about the system.
Parameter Description
System BIOS
Version Version number of the BIOS setup utility.
Build Date Date when the BIOS setup utility was built.
Processor Type of CPU installed on the system.
Core Frequency Core speed of the CPU installed on the system.
Count Physical CPU count
Memory
Size Total size of system memory installed on the system.
Product Name Product name of the system.
System Serial Number Serial number of the system.
Asset Tag Number Asset tag number of this system.
System Date Set the date following the weekday-month-day-year format.
System Time (hh:mm:ss) Set the system time following the hour-minute-second format.
10 Chapter 2

Advanced
Miscellaneous Press Enter to access the Miscellaneous submenu
Advanced Chipset Configuration Press Enter to access the Advanced Chipset Configuration submenu
Integrated Peripherals Press Enter to access the Integrated Peripherals submenu
PC Health Status Press Enter to access the PC Health Status submenu
Chapter 2 11

Miscellaneous
Parameter Description Option

AHCI Port0/1/2/3/4/5 Displays the status of auto detection of the AHCI device.
Processor Multiplier This field is only visible if an engineering processor installed. It is only
accessible when the EIST function is disabled.
Bootup Num-lock Selects power on state for Num Lock. On
Off
USB Beep Message Enables or disables BIOS to display error beeps or messages during USB Enabled
device enumeration. Disabled
12 Chapter 2

Advanced Chipset Configuration

Intel EIST When enabled, this feature allows the OS to reduce power consumption. Enabled
When disabled, the system operates at maximum CPU speed. Disabled
Intel Turbo Boost Enables or disables Intel Turbo Boost Technology. Enabled
Disabled
Intel AES-NI Enables or disables Advanced Encryption Standard New Instructions Enabled
(AES-NI). Disabled
Intel XD Bit When enabled, the processor disables code execution when a worm attempts to Enabled
insert a code in the buffer preventing damage and worm propagation. Disabled
When disabled, the processor forces the Execute Disable (XD) Bit feature flag to
always return to 0.
Intel VT Enables or disables the Virtualization Technology (VT) availability. If enabled, a Enabled
virtual machine manager (VMM) can utilize the additional hardware virtualization Disabled
capabilities provided by this technology.
Note: A full reset is required to change the setting.
Video Memory Size Select the amout of system memory used by the Intel graphics device. 32MB
64 MB
128 MB
Disabled
DVMT Mode Select a video memory mode. DVMT
Fixed
DVMT/Fixed Memory Select a video memory size. 256MB
Size 128 MB
Maximum
Chapter 2 13

Integrated Peripherals

Onboard SATA Controller Enables or disables the onboard SATA controller. Enabled
Disabled
Onboard SATA Mode Select an operating mode for the onboard SATA. AHCI
Native IDE
Legacy USB Controller Enables or disables support for legacy USB devices Enabled
Disabled
Legacy USB Support Enables or disables support for legacy USB devices. Enabled
Disabled
USB Storage Emulation Select emulation type for a USB mass storage device. Auto
Floppy
Hard Disk
Onboard Audio Controller Enables or disables the onboard audio controller. Enabled
Disabled
Onboard LAN Controller Enables or disables the onboard LAN controller. Enabled
Disabled
Onboard LAN Option ROM Enables or disables the load of embedded option ROM for onboard Enabled
network controller. Disabled
14 Chapter 2

PC Health Status

CPU Temperature (PECI Set the shutdown temperature of the CPU. 0°C
Mode) Disabled
System Temperature Set the shutdown temperature of the system. 0°C
Disabled
CPU Fan Speed These items let you monitor the parameters for critical voltages and fan
System Fan Speed speeds.
CPU Core
+1.05V
+3.30V
+5.00V
+12.0V
5VSB
VBAT
Smart Fan Enables or disables the smart system fan control function. Enabled
Disabled
Chapter 2 15

Power

ACPI Suspend Mode Select an ACPI state. S3 (STR)
S1 (POS)
Deep Power Off Mode Enables or disables the deep power off mode. Enabled
Disabled
Power On by RTC Alarm Enables or disables real time clock (RTC) to generate a wake event. Enabled
Disabled
Power On by PCIE Devices Enables or disables to wake up the system from a power saving mode Enabled
through an event on a PCI Express device. Disabled
Power On by Onboard LAN Enables or disables an onboard LAN controller to generate a wake Enabled
event. Disabled
Wake Up by PS/2 KB/Mouse Enables or disables to wake up the system from a power saving mode Enabled
using a PS2 keyboard or mouse. Disabled
Wake Up by USB KB/Mouse Enables or disables to wake up the system from a power saving mode Enabled
using a USB keyboard or mouse. Disabled
Restore On AC Power Loss Enables or disables the system to reboot after a power failure or Power Off
interrupt occurs. Power On
Last State
16 Chapter 2

Security
Supervisor Password Indicates the status of the supervisor password.
User Password Indicates the status of the user password.
Change Supervisor Supervisor password prevents unauthorized access to the BIOS Setup Utility.
Password Press Enter to change the Supervisor password.
Change User Password Press Enter to change the User password.
Setting a system password

1. Use the up/down arrow keys to select a password parameter (Change Supervisor Password or Change
User Password) menu then press Enter.
A password box will appear.
2. Type a password then press Enter.
The password may consist up to six alphanumeric characters (A-Z, a-z, 0-9)
3. Retype the password to verify the first entry then press Enter again.
4. Press F10.
5. Select Yes to save the new password and close the Setup Utility.
Changing the system password

1. Use the up/down arrow keys to select password parameter (Change Supervisor Password or Change
2. Type the original password then press Enter.
3. Type a new password then press Enter.
4. Retype the password to verify the first entry then press Enter again.
5. Press F10.
6. Select Yes to save the new password and close the Setup Utility.
Removing a system password
Chapter 2 17

1. Use the up/down arrow keys to select password parameter (Change Supervisor Password or Change
2. Enter the current password then press Enter.
3. Press Enter twice without entering anything in the password fields.
Boot Options

1st/2nd/3rd/4th/5th Boot Specifies the boot order from the available devices. Hard Disk
Device CD/DVD
Removable
Device
LAN
EFI Device Priority Press Enter to access the EFI Device Priority submenu and specify the boot device priority
sequence from available EFI devices.
Hard Disk Drive Priority Press Enter to access the Hard Disk Drive Priority submenu and specify the boot device
priority sequence from available hard drives.
Optical Disk Drive Priority Press Enter to access the Optical Disk Drive Priority submenu and specify the boot device
priority sequence from available CD/DVD drives.
Removable Device Priority Press Enter to access the Removable Device Priority submenu and specify the boot device
priority sequence from available removable drives.
Network Device Priority Press Enter to access the Network Device Priority submenu and specify the boot sequence
from available network devices.
Quiet Boot When enabled, the BIOS splash screen displays during startup. Enabled
When disabled, the diagnostic screen displays during startup. Disabled
Halt On Determines whether the system will stop for an error during the POST. All, but
keyboard
No Errors
All Errors
18 Chapter 2

Exit
Save & Exit Setup When you have completed the system configuration changes, select this option to leave the
BIOS Setup Utility and reboot the computer, so the new system configuration parameters can
take effect. Select Save & Exit Setup from the Exit menu and press Enter.
Discard Changes and Exit Select this option to quit the BIOS Setup Utility without making any permanent changes to the
Setup system configuration, and reboot the computer. Select Discard Changes and Exit Setup from
the Exit menu and press Enter.
Save Changes Select this option and press Enter to save all the changes and return to the BIOS Setup Utility.
Discard Change Select this option and press Enter to discard all the changes and return to the BIOS Setup
Utility.
Load Default Settings To set this feature, select Load Default Settings from the Exit menu and press Enter. Then,
select OK to allow the BIOS to automatically load optimal defaults to the BIOS settings. The
Optimal settings are designed for maximum system performance, but may not work best for all
computer applications.
Save as User Default Select this option and press Enter to save changes that you have made as user defaults.
Settings
Load User Default Settings Select this option and press Enter to restore user defaults.
Chapter 2 19

20 Chapter 2

Chapter 3
System Disassembly
This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance
and troubleshooting.
Disassembly Requirements
To disassemble the computer, you need the following tools:
• Wrist grounding strap and conductive mat for preventing electrostatic discharge
• Flat-blade screwdriver
• Philips screwdriver
• Hex screwdriver
• Plastic flat-blade screwdriver
• Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Pre-disassembly Procedure
Before proceeding with the disassembly procedure, perform the steps listed below:
1. Turn off the system and all the peripherals connected to it.
2. Unplug the power cord from the power outlets.
3. Unplug the power cord from the system.
4. Unplug all peripheral cables from the system.
5. Place the system unit on a flat, stable surface.
Chapter 3 21
Removing the Side Panel
1. Remove the two screws located on the rear edge of the side panel.
2. Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on
the chassis, then lift the side panel away from the server and put it aside for reinstallation later.
22 Chapter 3

Removing the Heatsink Fan Assembly
WARNING:The heatsink becomes very hot when the system is on. NEVER touch the heatsink with any metal
or with your hands.
1. Use a screwdriver to loosen the four screws on the heatsink.
Note: Plastic parts containing bromide have been highlighted with the yellow circle as the
above image shows. Please remove these parts and follow local regulations for disposal.
2. Disconnect the heatsink fan cable from the mainboard.
3. Remove the heatsink fan assembly from the chassis then lay it down in an upright position—with the
thermal patch facing upward. Do not let the thermal patch on the heatsink fan assembly touch the work
surface.
4. Use an alcohol pad to wipe off the thermal grease from both the heatsink and the processor.
Chapter 3 23

Removing the Processor
IMPORTANT:Before removing a processor from the mainboard, make sure to create a backup file of all
important data.
WARNING:The processor becomes very hot when the system is on. Allow it to cool off first before handling.
1. Release the load lever.
2. Pull the load lever to the fully open, upright position and lift the load plate.
24 Chapter 3

3. Pull out the processor from the socket.
IMPORTANT: If you are going to install a new processor, note the arrow on the corner to make sure the
processor is properly oriented over the socket.
Chapter 3 25

Removing the VGA Card
1. Release the PCI latch by pulling the tab in the direction shown.
2. Remove the three screws that secure the cards to the chassis.
26 Chapter 3

3. Use a finger to press the release clip and gently pull up the card to remove it from the mainboard.
Removing the Mode Card

1. Gently pull up the Mode card to remove it from the mainboard.
Chapter 3 27

Removing the TV Card
1. Gently pull up the TV card to remove it from the mainboard.
Removing the Memory Modules

1. Release the DIMM module by pressing the holding clips (1) on both sides of the DIMM slot. Gently lift the
DIMM module (2) to remove it from the slot.
2. Repeat step 1 until you have removed all DIMM modules from their slots.
28 Chapter 3

Removing the Hard Disk Drive
1. Disconnect the data and power cables from the rear of the hard drive.
2. Open the cable retention clip.
Chapter 3 29

3. Disconnect the data cables from the mainboard.
4. Remove the HDD bracket

a. Remove the screw that secures the HDD bracket to the chassis.
30 Chapter 3

b. Lift the bracket up and turn it over.
5. Remove the HDD modules.

a. Remove the eight screws that secure the HDD module to the HDD bracket.
Chapter 3 31

b. Slide the HDD out of the bracket.
Removing the USB Board

1. Disconnect the USB cable from its mainboard connector.
32 Chapter 3

2. Remove the screw that secures the USB board bracket to the chassis.
3. Pull up the USB board and remove from the chassis.
Chapter 3 33

4. Remove the two screws securing the USB board to the bracket.
5. Remove the USB board from its bracket.
34 Chapter 3

Removing the Front Bezel
1. Disconnect the LED cable.
Chapter 3 35

2. Release the front bezel retention tabs from the chassis interior.
3. Pull the bezel away from the chassis.
36 Chapter 3

Removing the Optical Drive
1. Disconnect the data and power cables from the rear of the optical drive.
2. Disconnect the other end of the data cable from the mainboard.
Chapter 3 37

3. Remove the two screws securing the optical drive.
4. Pull out the optical drive from the drive bay.
38 Chapter 3

Removing the Removable HDD
1. Gently slide the HDD carrier latch to the right to open the carrier door.
2. Slide the removable HDD carrier out of the HDD bracket.
Chapter 3 39

3. Remove the HDD module.
a. Pry open one side of the removable HDD carrier until the hooks are away from the screw bores.
Remove HDD module.
4. Remove the removable HDD bracket.

a. Disconnect the data cable from the mainboard.
40 Chapter 3

b. Disconnect the power cable.
c. Remove the two screws secruing the removable HDD bracket to the chassis.
Chapter 3 41

d. Slide the removable HDD bracket out of the chassis. .
e. Remove the screw securing the cable to the HDD bracket.
42 Chapter 3

f. Remove the cable from the bracket.
Removing the Card Reader

1. Disconnect the card reader cable from its mainboard connector.
Chapter 3 43

2. Remove the two screws securing the card reader bracket to the chassis.
3. Pull the card reader bracket out of chassis.
4. Removing the card reader board.
44 Chapter 3

a. Remove the two screws (1) securing the card reader to the bracket. Remove the top part of the
bracket (2).
b. Remove the two screws securing the card reader board to the lower part of the bracket.
Chapter 3 45

c. Disconnect the cable from the card reader board and remove the card reader board from the bracket.
Removing the Power Supply

1. Cut the cable retention strip.
NOTE: Make sure you have spare cable retention clips handy, so that you can bundle the cables after
replacing the power supply.
46 Chapter 3

2. Disconnect the 24-pin and 4-pin power supply cables from the mainboard.
3. Remove the four screw that secures the power supply to the chassis.
Chapter 3 47

4. Lift the power supply module out of the chassis.
Removing the Mainboard

1. Disconnect the remaining cables from the mainboard.
48 Chapter 3

2. Remove the eight screws securing the mainboard to the chassis.
3. Lift the mainboard from the chassis.
Note: Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image
shows. Please detach the circuit boards and follow local regulations for disposal.
Chapter 3 49

4. Press the I/O shield to remove it.
5. Remove the RTC battery.
Note: RTC battery has been highlighted with the yellow circle as above image shows.
Please remove the RTC battery and follow local regulations for disposal.
50 Chapter 3

Chapter 4
System Troubleshooting
This chapter provides instructions on how to troubleshoot system hardware problems.
Hardware Diagnostic Procedure

IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer
products, prototype cards, or modified options can give false errors and invalid system
responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating the
same operation.
3. Refer to “Power System check” and “Beep Codes” to determine which corrective action to perform.
Chapter 4 51
System Check Procedures
Power System Check

If the system will power on, skip this section. Refer to System External Inspection.
If the system will not power on, do the following:
• Check if the power cable is properly connected to the system and AC source.
• Check if the voltage selector switchis set to the correct voltage setting.
System External Inspection
1. Inspect the LED indicators on the front panel, which can indicate the malfunction.
2. Make sure that air flow is not blocked.
3. Make sure nothing in the system is making contact that could short out power.
4. If the problem is not evident, continue with System Internal Inspection.
System Internal Inspection

1. Turn off the system and all the peripherals connected to it.
2. Unplug the power cord from the power outlets.
3. Unplug the power cord from the system.
4. Unplug all peripheral cables from the system.
5. Place the system unit on a flat, stable surface.
6. Remove the system covers.For instructions on removing system covers, refer to “System Disassembly”.
7. Verify that components are properly seated.
8. Verify that all cable connectors inside the system are firmly and correctly attached to their appropriate
connectors.
9. Verify that all components are Acer-qualified and supported.
10. Replace the system covers.
11. Power on the system.
12. If the problem with the system is not evident, you can try viewing the POST messages and BIOS event
logs during the system startup.
52 Chapter 4

Beep Codes
Beep codes are used by the BIOS to indicate a serious or fatal error to the end user. Beep codes are used
when an error occurs before the system video has been initialized. Beep codes will be generated by the
system board speaker, commonly referred to as the PC speaker.
AMIBIOS displays the checkpoints in the bottom right corner of the screen during POST. This display method
is limited, since it only displays checkpoints that occur after the video card has been activated.
Not all computers using AMIBIOS enable this feature. In most cases, a checkpoint card is the best tool for
viewing AMIBIOS checkpoints.
Beep Symptom Cause and Description
One short beep System is ready.

System is OK.
Continuous one long beep Memory not installed or memory error.
One long beep and two short beeps then VGA not installed or VGA error.
repeat. Graphics card error/not installed, graphics card memory
error or graphics card BIOS checksum error.
One long beep then one short beep BIOS damaged.

BIOS is damaged, BIOS POST jumps to Boot Block to
execute the default procedures.
Two short beeps CMOS damaged.

CMOS checksum error or CMOS battery loss occurs.
Chapter 4 53

Checkpoints
A checkpoint is either a byte or word value output to I/O port 80h.The BIOS outputs checkpoints throughout
bootblock and Power-On Self Test (POST) to indicate the task the system is currently executing. Checkpoint
sare very useful in aiding software developers or technicians in debugging problems that occur during the pre-
boot process.
Viewing BIOS checkpoints

Viewing all checkpoints generated by the BIOS requires acheckpoint card, also referred to as a POST card or
POST diagnostic card. These are ISA or PCI add-in cards that show the value of I/O port 80h on a LED
display. Checkpoints may appear on the bottom right corner of the screen during POST. This display method
islimited, since it only displays checkpoints thatoccur after the video card has been activated.
Bootblock Initialization Code Checkpoints

The Bootblock initialization code sets up the chipset,memory, and other components before system memory is
available. The following table describes the type of checkpoints that may occur during the bootblock
initialization portion of the BIOS.
NOTE: Please note that checkpoints may differ between different platforms based on system
configuration.Checkpoints may change due to vendor requirements,system chipset or option ROMs
from add-in PCI devices.
Checkpoint Description
Before D0 If boot block debugger is enabled, CPU cache-as-RAM functionality is enabled at this point.
Stack will be enabled from this point.
D0 Early Boot Strap Processor (BSP) initialization like microcode update, frequency and other
CPU critical initialization. Early chipset initialization is done.
D1 Early super I/O initialization is done including RTC and keyboard controller. Serial port is
enabled at this point if needed for debugging. NMI is disabled. Perform keyboard controller
BAT test. Save power-on CPUID value in scratch CMOS. Go to flat mode with 4GB limit and
GA20 enabled.
D2 Verify the boot block checksum. System will hang here if checksum is bad.
D3 Disable CACHE before memory detection. Execute full memory sizing module. If memory
sizing module not executed, start memory refresh and do memory sizing in Boot block code.
Do additional chipset initialization. Re-enable CACHE. Verify that flat mode is enabled.
D4 Test base 512KB memory. Adjust policies and cache first 8MB. Set stack.
D5 Bootblock code is copied from ROM to lower system memory and control is given to it. BIOS
now executes out of RAM. Copies compressed boot block code to memory in right
segments. Copies BIOS from ROM to RAM for faster access. Performs main BIOS
checksum and updates recovery status accordingly.
D6 Both key sequence and OEM specific method is checked to determine if BIOSrecovery is
forced. Main BIOS checksum is tested. If BIOS recovery is necessary,control flows to
checkpoint E0. See Bootblock Recovery Code Checkpoints sectionfor more information.
D7 Restore CPUID value back into register. The Bootblock-Runtime interface module is moved
to system memory and control is given to it. Determine whether to execute serial flash.
D8 The Runtime module is uncompressed into memory. CPUID information is stored in memory.
D9 Store the Uncompressed pointer for future use in PMM. Copying Main BIOS into memory.
Leaves all RAM below 1MB Read-Write including E000 and F000 shadow areas but closing
SMRAM.
54 Chapter 4

DA Restore CPUID value back into register. Give control to BIOS POST (ExecutePOSTKernel).
See POST Code Checkpoints section of document for more information.
DC System is waking from ACPI S3 state.
E1-E8 EC- OEM memory detection/configuration error. This range is reserved for chipset vendors &
EE system manufacturers. The error associated with this value may be different from one
platform to the next.
Chapter 4 55

Bootblock Recovery Code Checkpoints
The Bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur
because the user has forced the update or the BIOS checksum is corrupt. The following table describes the
type of checkpoints that may occur during the Bootblock recovery portion of the BIOS.
NOTE: Checkpoints may differ between different platforms based on system configuration. Checkpoints
maychange due to vendor requirements, system chipset or option ROMs from add-in PCI devices.
E0 Initialize the floppy controller in the super I/O. Some interrupt vectors are initialized. DMA
controller is initialized. 8259 interrupt controller is initialized. L1 cache is enabled.
E9 Set up floppy controller and data. Attempt to read from floppy.
EA Enable ATAPI hardware. Attempt to read from ARMD and ATAPI CDROM.
EB Disable ATAPI hardware. Jump back to checkpoint E9.
EF Read error occurred on media. Jump back to checkpoint EB.
F0 Search for pre-defined recovery file name in root directory.
F1 Recovery file not found.
F2 Start reading FAT table and analyze FAT to find the clusters occupied by the recovery file.
F3 Start reading the recovery file cluster by cluster.
F5 Disable L1 cache.
FA Check the validity of the recovery file configuration to the current configuration of the flash
part.
FB Make flash write enabled through chipset and OEM specific method. Detect proper flash
part. Verify that the found flash part size equals the recovery file size.
F4 The recovery file size does not equal the found flash part size.
FC Erase the flash part
FD Program the flash part.
FF The flash has been updated successfully. Make flash write disabled. Disable ATAPI
hardware. Restore CPUID value back into register. Give control to F000 ROM at
F000:FFF0h.
56 Chapter 4

BIOS Recovery
1. This function only effects when the BIOS BootBlock section is healthy.
2. Allow to execute recovery function media: FDD / USB storage / ODD.
3. The recovery media to support Boot function is unnecessary.
4. Recovery step as follow:
4-1. Copy the latest BIOS ROM file to the root directory of recovery media.
4-2. Rename the BIOS ROM file to be "AMIBOOT.ROM".
4-3. Insert the recovery device to system and then power on the system.
4-4. Don't do anything during the recovery function to be progress but just only observe the recovery
media has been loading or not.
4-5. If the recovery function run normally, the recovery function will execute 1~3 minutes.
4-6. The system will auto reboot after the recovery function finished and please enter the setup menu to
load default after system reboot.
Chapter 4 57

58 Chapter 4

Chapter 5
System Architecture
This chapter shows the block diagram and board layout of the computer.
Block Diagram
Chapter 5 59
Mainboard Layout
This section shows the major mainboard components.
No Label Description No Label Description
1 PCIE116X1 PCIEx 16 socket 11 SATA0~1 SATA0 and 1 cable

connectors
2 PCIE1~3 PCIEx1 sockets 12 PWR1 24-pin ATX power

connector
3 AUDIO_F Front audio header 13 DIMM1~4 Memory slots DIMM1 to 4
4 SPDIF1 SPDIF audio header 14 CPUFAN1 CPU fan connector
5~8 USBF1~4 Front panel USB 15 U2 CPU Socket

headers
9 SATA2~5 SATA2 to 5 cable 16 PWR2 4-pin +12V power

connectors connector
10 LEDH1 LED indicator header
60 Chapter 5

Jumper Setting
This section explains how to set the jumper for correct configuration of the main board.
Jumpers with more than one pin are numbered. When setting a jumper, ensure that the jumper caps are
placed on the correct pins.
Jumper Type Description Setting (default) Picture
CLR_CMOS1 3-pin Clear CMOS 1-2: Normal

2-3: Clear
Before clearing the CMOS, make sure
to turn the system off.
ME_CLR1 3-pin Clear ME 1-2: Normal

2-3: ME disabled
Chapter 5 61

Internal header pin definition
Header Name Function Definition
CPU FAN HEADER 1: GND

2: +12V
3: SENSE
FRONT PANEL HEADER 1: SATALED+

2: ACPI_LED
3: SATALED-
4: PWR_LED
5: GND
6: PWR_SW
7: RESET
8: GND
9: NC
10: Key
11: NC
12: VCC
13: NC
14: -ACTIVE_C
FRONT USB HEADER 1: USBVCC_1

2: USBVCC_1
3: USB0_XN
4: USB1_XN
5: USB0_XP
6: USB1_XP
7:GND
8: GND
9: KEY
10: GND
1: USBVCC_2
2: USBVCC_2
FRONT USB HEADER 3: USB2_XN
4: USB4_XN
5: USB2_XP
6: USB4_XP
7:GND
8: GND
9: KEY
10: GND
62 Chapter 5

Header Name Function Definition
FRONT AUDIO HEADER 1: PORT-F_L

2: AUGND
3: PORT-F_R
4: FRONT_AUD_DET
5: PORT-E_R
6: MIC2_JD
7: AUGND
8: KEY
9: PORT-E_L
10: LINE2_JD
Connector pin definition
Connector Name Function Definition
PSKBMS CONN 1: KBDATA

2: NC
3: GND
4: KBVCCSB
5: KBCLK
6: NC
7: MSDATA
8: NC
9: GND
10: KBVCCSB
11: MSCLK
12: NC
13: GND
14: GND
15: GND
16: GND
17: GND
VGA CONN 1: RED

2: GREEN
3: BLUE
4,11: NC
9: HDMIVCC
12: VDAC_SDAT
13: HSYNC
14: VSYNC
15: VDAC_SCLK
5,6,7,8,10,16,17: GND
Chapter 5 63

Connector Name Function Definition
SATA CONN 1: GND

2: SATA0_TX_P
3: SATA0_TX_N
4: GND
5: SATA0_RX_N
6: SATA0_RX_P
7: GND
ATX_POWER CONN 1:VCC3 13:VCC3

2:VCC3 14:-12V
3: GND 15:GND
4:VCC 16:ATX_PSON_L
5:GND 17:GND
6:VCC 18:GND
7:GND 19:GND
8:ATX_PWRGD 20:NC
9:5VSB 21VCC
10:+12V 22:VCC
11:+12V 23:VCC
12:VCC3 24:GND
ATX12V CONN 1: GND

2: GND
3: +12V_4P
4: +12V_4P
64 Chapter 5

Connecting Optional Devices
Refer to the following for information on connecting the main board’s optional devices:
SATA0~5: Serial ATA connectors

These connectors are used to support the new Serial ATA devices for the highest datatransfer rates
(3.0 Gb/s), simpler disk drive cabling and easier PC assembly. It elimi-nates limitations of the current Parallel
ATA interface. But maintains register com-patibility and software compatibility with Parallel ATA.
Pin Signal Name Pin Signal Name
1 Ground 2 TX+
3 TX- 4 Ground
5 RX- 6 RX+
7 Ground
AUDIOF_F: Front Panel Audio header

This header allows the user to install auxiliary front-oriented microphone and line-out ports for easier access.
1 PORT 1L 2 AUD_GND
3 PORT 1R 4 PRESENCE#
5 PORT 2R 6 SENSE1_RETURN
7 SENSE_SEND 8 KEY
9 PORT 2L 10 SENSE2_RETURN
Chapter 5 65

USBF1~4: Front Panel USB headers
The motherboard supports eight USB ports on the rear panel and four USB ports on the front. The USB header
pins description is as follows:
Pin Signal Name Function
1 USBPWR Front Panel USB Power
2 USBPWR Front Panel USB Power
3 USB_FP_P0- USB Port 0 Negative Signal
4 USB_FP_P1- USB Port 1 Negative Signal
5 USB_FP_P0+ USB Port 0 Positive Signal
6 USB_FP_P1+ USB Port 1 Positive Signal
7 GND Ground
8 GND Ground
9 Key No pin
10 USB_FP_OC0 Overcurrent signal
66 Chapter 5

Connecting Case Components
After you have installed the motherboard into a case, you can begin connecting themotherboard components.
Refer to the following:
1. Connect the CPU cooling fan cable to CPUFAN1.
2. Connect the standard power supply connector to PWR2.
3. Connect the case switches and indicator LEDs to the LEDH1.
4. Connect the auxiliary case power supply connector to PWR1.
CPUFAN1: CPU Cooling Fan Power Connector

Pin Signal Name Function
1 GND System ground
2 +12V Power +12V
3 Sense Sensor
4 PWM PWM
Chapter 5 67

PWR2: ATX 24-pin Power Connector
1 +3.3V 13 +3.3V
2 +3.3V 14 -12V
3 Ground 15 Ground
4 +5V 16 PS_ON
5 Ground 17 Ground
6 +5V 18 Ground
7 Ground 19 Ground
8 PWRGD 20 -5V
9 +5VSB 21 +5V
10 +12V 22 +5V
11 +12V 23 +5V
12 +3.3V 24 Ground
PWR1: ATX 12V Power Connector

Pin Signal Name
1 Ground
2 Ground
3 +12V
4 +12V
Front Panel Header

The front panel header (LEDH1) provides a standard set of switch and LED headers commonly found on ATX
or micro-ATX cases. Refer to the table below for information:
LEDH1
Pin Signal Name Function Pin Signal Name Function

1 VCC Reset Switch (+) 2 GLED0 *MSG LED (+)
3 HDD_LEDN Hard disk LED (-) 4 GLED1 *MSG LED (-)
5 GND Reset Switch (-) 6 PWRSW Power Switch (+)
7 HWRST_L Reset Switch (+) 8 GND Power Switch (-)
9 F_PANEL_DET Reserved 10 KEY No pin
11 NC Reserved 12 VCC Reset Switch (+)
13 NC Reserved 14 F_LAN_LED Reset Switch (+)
68 Chapter 5

Chapter 6
FRU (Field Replaceable Unit) List

This chapter offers the FRU (Field Replaceable Unit) list in global configuration of the Aspire M3920 desktop
computer. Refer to this chapter whenever ordering the parts to repair or for RMA (Return Merchandise
Authorization).
NOTES:
• When ordering FRU parts, check the most up-to-date information available on your regional web
or channel. For whatever reasons a part number is changed, it will NOT be noted on the printed
Service Guide. For Acer authorized service providers, your Acer office may have a different part
number code from those given in the FRU list of this printed Service Guide. You MUST use the
local FRU list provided by your regional Acer office to order FRU parts for service.
• To scrap or to return the defective parts, follow the local government ordinance or regulations on
how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.
• This document will be updated as more information about the FRU list becomes available.
chapter 6 69
Aspire M3920 Exploded Diagram
NOTE: This section will be updated when more information becomes available.
No. Item Qty No. Item Qty
1 Chassis assembly 1 5 HDD Bracket 1
2 Top cover 1 6 Side cover 1
3 Removable HDD Bracket 1 7 Power supply 1
4 Front cover
70 Chapter 6

Aspire M3920 FRU List
Category Part Name Description Acer Part No.
ACCESSORY REMOTE CONTROL PHILIPS REMOTE CTRL RT.11300.021
RC2604307/01BG PAIR WITH PHILIPS RC2604307/
RV.11000.007 EMEA FOR WINDOWS7
REMOTE CONTROL PHILIPS RC PHILIPS WIN7 RT.11300.022
RC2604302/01B MSFT CODE PAIR WITH (US) RC260430
OVU430008 US FOR WINDOWS7
RECEIVER PHILIPS OVU710018 WIN7 PHILIPS OVU710018 RV.11000.025
PHILIPS CODE FOR EMEA, H57 FIXED WIN7 RECEIVER
FW, PAIR WITH RT.11300.021 PHILIPS
RECEIVER PHILIPS OVU430008 WITH RC PHILIPS WIN7 RV.11000.023
IR BLASTER FOR WINDOWS7 RECEIVER WITH
BOARD F-IO BOARD F-IO BOARD M3 55.SDZ01.001
F-IO BOARD F-IO BOARD M3 55.SDZ01.002
F-IO BOARD F-IO BOARD M1, M3 55.SF601.001
9802-0500483RZ
VGA CARD 288-1E153-000AC HD5450 VGA CARD 5450 VG.APC54.503
512MB SDDR 3 (64BITS) SAMSUNG DVI 512MB SDDR3 VGA/
HDMI VGA W/ATX BKT ROHS 4 LAYER HDMI/DVI
COST DOWN
VGA CARD 288-1E153-200AC AMD VGA CARD 5450 VG.APC54.524
HD5450 512MB 64BITS SDDR3 512MB SDDR3
DVI+HDMI+VGA ATX 4 LAYER COST HYNIX-1.2 DVI
DOWN (NEW HYNIX -1.2)
VGA CARD HD5570 1GB DDR 3 VGA HD5570 1GB VG.APC55.701
(128BITS) SAMSUNG DVI HDMI VGA W/ DDR 3 (128BITS)
ATX BA SAMSUNG D
VGA CARD 288-2E142-201AC AMD VGA CARD HD5570 VG.APC55.722
HD5570 1GB 128BITS SDDR3 1GB SDDR3 HYNIX
DVI+HDMI+VGA ATX (NEW HYNIX -1.2) 1.2 DVI
VGA CARD 81D685-469016 NV G315 NV GT315 512MB VG.ECS31.502
512MB (64BIT) DDR3 DVI HDMI VGA ATX DDR3 DVI/HDMI/
BRACKET ROHS (SAMSUNG) VGA W/ATX B
VGA CARD PCPARTNER 288-30N58- PCP NV GT330 2GB VG.PCPT3.301
010AC NVIDIA GT330 2GB SDDR2 DDR2 SDI DVI/HDMI/
DVI+HDMI LP VGA A
VGA CARD 288-30N58-110AC NV GT330 PCP NV GT330 VG.PCPT3.302
2GB DDR2 DVI+HDMI+VGA ATX (HYNIX) DDR2 DVI/HDMI/
DSUB ATX HYN.
VGA CARD 288-1N162-001AC GT420 PCP NV GT410 1GB VG.PCPT4.201
1GB 128BIT DVI-I+HDMI+VGA ATX DDR3 SDI DVI/HDMI/
SAMSUNG ATX
VGA CARD 288-1N162-101AC GT420 PCP NV GT420 1GB VG.PCPT4.202
1GB 128BIT DVI-I+HDMI+VGA ATX DDR3 HYNIX DVI/
HYNIX HDMI/ATX
NV 315 512MB SDDR3 DVI+HDMI+VGA PCP NV GT315 VG.PCPT3.151
ATX (SAMSUNG) 512MB SDDR3 SDI
DVI/HDMI
288-1N141-201AC NV 315 512MB 64BITS PCP NV GT315 VG.PCPT3.162
SDDR3 DVI+HDMI+VGA ATX (NEW 512MB SDDR3
HYNIX -1.2) HYNIX-1.2 DVI
NV G315 512MB (64BIT) DDR3 DVI HDMI NV GT315 512MB VG.ECS31.501
VGA ATX BRACKET ROHS DDR3 DVI/HDMI/
VGA W/ATX B
Chapter 6 71

BOARD 288-5N118-010AC NV GT320 1GB VGA CARD GT320 VG.PCPT3.201
SDDR3 DVI+HDMI+VGA ATX 1GB SDDR3 SDI DVI
(SAMSUNG) HDMI
288-5N118-210AC NV GT320 1GB DDR3 VGA CARD GT320 VG.PCPT3.203
DVI+HDMI+VGA ATX (HYNIX 1.2NS) 1GB DDR3 HYNIX-
1.2 DVI
TV TUNER CARD AVERMEDIA H753-A AVERMEDIA H753-A TU.10500.072
PCIE HYBRID ATSC, S/W ENCODER, TV TUNER CARD
ATX BRACKET PCIE HYBR
TV TUNER CARD AVERMEDIA H753-D AVERMEDIA H753-D TU.10500.074
PCIE HYBRID DVB-T, S/W ENCODER, TV TUNER CARD
TV TUNER CARD AVERMEDIA H753-C AVERMEDIA H753-C TU.10500.078
PCIE HYBRID DMB-TH S/W ENCODER TV TUNER CARD
MODEM CARD D-1156E#/A10A PCI-EX1 MODEM D-1156E#/ FX.10100.002

CARD LSI UNIVERSAL MODEM (PCI-E) A10A (PCI-E X1)
56K V.92 - CONCORDE (C40)
WN7601R, RALINK RT3090, 802.11B/G/N WLAN 802.11BGN NI.10200.037
1X1 WLAN PCI-E X1 CARD RALINK RT3090
USB BOARD 3.0 IOI RA351 KIT NEC USB 3.0 CARD PCI-E PA.14000.041
?PD720200 2 EXTERMAL PORTS 1 PATA KIT 30L USED
4-PIN POWER CONNECTOR 50MM
HEIGHT PCB 700MM POWER Y-CABLE
IOI 16-IN-1 CR M1/M3 W/3.5", USB2.0, IOI 16-IN-1 CR M1/ CR.10400.071

USBSET UT330-LK W/MICRO SD, M2 M3 W/3.5", USB2.0
NS 16-IN-1 CR M1/M3 W/3.5", USB2.0, NS 16-IN-1 CR M1/ CR.10400.100
REALTEK RT5181 W/MICRO SD, M2 M3 W/3.5", USB2.0
CABLE HDD SATA CABLE C.A. SATA HDD M3 50.SDS01.001

HDD/ODD SATA CABLE C.A.SATA HDD 50.SC101.003
BOXER?
HDD/ODD SATA CABLE C.A. SATA HDD 50.G8101.002
BOXERII VSO
POWER CORD 1800MM 250V EURO POWER CORD 27.01518.0J1

1800MM 250V EURO
POWER CORD 250V 3PIN 1800MM UK POWER CORD 27.03118.031
1800MM 250V UK
POWER CORD 125V 7A 3G JAPAN CORD VCTF 3G 7A/ 27.01518.181
125V(JAPAN)
POWER CORD 110V 3PIN UL USA POWER CORD 110V 27.01518.0I1
UL USA
POWER CORD AUSTRALIA WITH POWER CORD ACA 27.01518.0N1
TESTED TAG WITH TESTED TAG
72 Chapter 6

DVI TO HDMI CONVERTER FOR AMD HDMI FEMALE TO D0.HD3XX.001
HD3XXX SERIES DVI-D MALE ADAP
CONNECTOR ATI DVI TO HDMI ATI DVI TO HDMI D0.HDAMD.002
ADAPTER ADAPTER
HDMI ADAPTER CONNECTOR FOR HDMI ADAPTER D0.HDMNV.001
NVIDIA PRODUCTS FOR NVIDIA
DVI TO VGA DONGLE CONNECTOR DVI TO VGA D0.VGA26.P01
DONGLE
CASE/COVER/BRACKET HDD CARRIER FOR 2ND HDD ASSY HDD- 60.SF601.002
ASSEMBLY CARRIER AWASP
REAR USB BRACKET BRKT USB W/O 33.SF601.002

SPDIF
LEFT SIDE COVER LEFT SIDE COVER 60.SF601.001

M3
HDD CAGE BRACKET BRKT HDD CAGE 33.SF601.001

BKT
TOP COVER W/POWER SWITCH TOP COVER ASSY 60.SDZ01.004

BOARD & POWER SWITCH CABLE M3
HDD CAGE FOR 2ND HDD ODD TO HDD ASSY 60.SF601.003
M351
Chapter 6 73

FRONT BEZEL M350 W/POWER LED FRONT-BEZEL- 60.SF701.002
CABLE ASSY-M350
FRONT BEZEL M351 W/POWER LED FRONT-BEZEL- 60.SDZ01.006
CABLE ASSY-M351
CRT COVER CVR CRT BOXER II 42.SF601.001

HDMI DUMMY COVER HDMIC-1 42.SF601.002
ASSEMBLY MAIN CHASSIS W/ MB MAIN CHASSIS 60.SF701.001
SUPPORT ASSY & TOP IO ASSY & TOP ASSY M3
RIGHT SIDE COVER
MAINBOARD SUPPORT ASSY MB SUPPORT 60.SDS01.003

ASSY
TOP RIGHT SIDE COVER TOP RIGHT SIDE 60.SDZ01.003
COVER ASSY M3
TOP IO W/F-IO BOARD TOP IO ASSY M3 60.SDZ01.002
COMBO MODULE ODD PIONEER BD COMBO SATA HH BD COMBO HH KO.0060D.005
HF+W7 6X HLDS CH20N W/BEZEL HF+W7 HLDS
BLACK CH20N
ODD PLDS BD COMBO SATA HH DL 6X BD COMBO HH W7 KO.0060F.002
DH-6E2S LF W/BLACK BEZEL FOR PLDS DH-6E2S
WINDOWS7
ODD PLDS BD ROM HH DL 4X DH-4O3S BD ROM HH W7 KV.0040F.002
LF STANDARD BEZEL SATA (FOR SATAPLDS DH-4O3S
WINDOWS7)
CPU/PROCESSOR CPU INTEL CORE I7 2600 3.4G 8M 1333 IC CPU SANDY KC.26001.CI7
95W K-0 LGA-1155 SANDY BRIDGE BRIDGE I7-2600
3.40G 8M FC-
CPU INTEL CORE I5 2500 3.3G 6M 1333 IC CPU SANDY KC.25001.CI5
95W K-0 LGA1155 SANDY BRIDGE BRIDGE I5-2500
3.30G 6M FC-
95W K-0 LGA1155 SANDY BRIDGE BRIDGE I5-2400
3.10G 6M FC-
95W D-2 LGA1155 SANDY BRIDGE BRIDGE I5-2300
QUAD CORE 2.80G 6M FC-
74 Chapter 6

DVD-RW DRIVE ODD SUPER-MULTI DRIVE HH DL 16X ODD HH SM HF+W7 KU.0160D.052
GH60N LF+HF BLK BZL SATA HF+ HLDS GH60N
ODD PLDS Super-Multi DRIVE HH DL 16X ODD PLDS DH- KU.0160F.011
16X DH-16ABSH LF Black Bezel 16ABSH SM HH BLK
(HF+Win7) SATA W7
ODD HLDS DVD-ROM HH 16X TRAY DVD ROM HH KV.0160D.016
DH20N LF BLACK BEZEL SATA HF+WIN HF+W7 HLDS
7 DH20N
ODD PLDS DVD-ROM HH DL 16X TRAY DVD ROM HH KV.0160F.002
DH-16D5SH LF BLACK BEZEL SATA HF+W7 DH-16D5SH
HF+WIN 7
FAN FAN FAN9225 HI.S150F.002
KDE1209PTV3
13.MS.AF.GN
HDD/HARD DISK DRIVE HDD 320GB 3.5" 7200RPM SATA II 16MB HDD 320GB 3.5" KH.32007.011
HGST HDS721032CLA362 JUPITER HGST
HDS721032CLA362
7.2K
HDD 320G 7200RPM 3.5" SEAGATE HDD 320GB 3.5" KH.32001.020
ST3320418AS( PHARAOH BP) SATA II SEAGATE
16MB LF F/W:CC44 ST3320418AS 7.2K
HDD 500GB 3.5" 7200RPM SATA II 16MB HDD 500GB HGST KH.50007.012
HGST HDS721050CLA362 JUPITER HDS721050CLA362
HDD 500G 7200RPM 3.5" SEAGATE HDD 500GB 3.5" KH.50001.019
ST3500418AS(PHARAOH PB) SATA II SEAGATE
16MB LF F/W:CC44 ST3500418AS 7.2K
HDD 3.5" 500GB 7200RPM SATA WD HDD 500GB KH.50008.014
XL320M WD5000AAKS-22M9A0 WD5000AAKS-
22V1A0
HDD 640GB 3.5" 7200RPM SATA II 32MB HDD 640GB HGST KH.64007.002
HDD 640GB 3.5" 7200RPM SATA II WD HDD 640GB WD KH.64008.003
WD6400AAKS-22A7B2 XL320-M WD6400AAKS-
22A7B2
HDD 1TB 3.5" 5400RPM SATAII HDD 1TB KH.01K08.005
WD10EADS-22M4B0 8MB GP WD10EADS-22M2B0
GP
HDD 1TB 3.5" 5400RPM WD WD10EARS- HDD 1TB 3.5" WD KH.01K08.008
22Y5B1 GP 5.4K WD10EARS-22Y5B1
GP 5.4K
HDD 1TB 3.5" 7200RPM SATA II 32MB HDD 1TB HGST KH.01K07.003
HDD 1TB 7200RPM 3.5" SEAGATE HDD 1TB 3.5" KH.01K01.013
ST31000528AS(PHARAOH BP) SATA II SEAGATE
32MB LF F/W:CC44 ST31000528AS 7.2K
HDD 1.5TB 3.5" 7200RPM SATA HDD 1.5TB SGT KH.15K01.002
SEAGATE BRINKS ST31500341AS 32MB ST31500341AS 7.2
CC4H 7
HEATSINK COOLER INTEL LGA1156 AVC INTEL LGA1156 95W HI.10800.048
ZGUL00A201 W/I 72MM DUCT 35MM HS COOLER AVC 72MM
W/I FAN 9225 W/I 72MM FAN DUCT DUCT
Chapter 6 75

KEYBOARD KEYBOARD KIT 104KEY RF2.4 LITE-ON KB&MS PACK RF KB.RF40B.042
SK-9660B BLACK US WITH MOUSE LITEON A1B US
KEYBOARD KIT 104KEY RF2.4 LITE-ON KB&MS PACK RF KB.RF40B.043
SK-9660B BLACK TRADITIONAL LITEON A1B TC
CHINESE WITH MOUSE
SK-9660B BLACK SIMPLIFIED CHINESE LITEON A1B S-
WITH MOUSE CHINESE
SK-9660B BLACK US INTERNATIONAL LITEON A1B US(INL)
WITH MOUSE
SK-9660B BLACK ARABIC/ENGLISH LITEON A1B EN(AR)
WITH MOUSE
SK-9660B BLACK THAILAND WITH LITEON A1B TH
MOUSE
SK-9660B BLACK SPANISH WITH LITEON A1B ES
MOUSE
SK-9660B BLACK PORTUGUESE WITH LITEON A1B PT
MOUSE
SK-9660B BLACK CANADIAN FRENCH LITEON A1B CA-FR
WITH MOUSE
SK-9660B BLACK BRAZILIAN LITEON A1B XC
PORTUGUESE WITH MOUSE
SK-9660B BLACK JAPANESE WITH LITEON A1B JA
MOUSE
SK-9660B BLACK GERMAN WITH LITEON A1B DE
MOUSE
SK-9660B BLACK ITALIAN WITH MOUSE LITEON A1B IT
SK-9660B BLACK FRENCH WITH LITEON A1B FR
MOUSE
SK-9660B BLACK SWEDISH WITH LITEON A1B SV
MOUSE
SK-9660B BLACK UK WITH MOUSE LITEON A1B UK
SK-9660B BLACK DUTCH WITH MOUSE LITEON A1B DUTCH
SK-9660B BLACK SWISS/G WITH LITEON A1B SW
MOUSE
SK-9660B BLACK BELGIUM WITH LITEON A1B BE
MOUSE
SK-9660B BLACK ICELANDIC WITH LITEON A1B
MOUSE ICELANDIC
76 Chapter 6

SK-9660B BLACK NORWEGIAN WITH LITEON A1B NO
MOUSE
SK-9660B BLACK HEBREW WITH LITEON A1B HE
MOUSE
SK-9660B BLACK POLISH WITH MOUSE LITEON A1B PL
SK-9660B BLACK SLOVENIAN WITH LITEON A1B SL
MOUSE
SK-9660B BLACK SLOVAK WITH MOUSE LITEON A1B
SLOVAK
SK-9660B BLACK RUSSIAN WITH LITEON A1B RU
MOUSE
SK-9660B BLACK HUNGARIAN WITH LITEON A1B HU
MOUSE
SK-9660B BLACK GREEK WITH MOUSE LITEON A1B GR
SK-9660B BLACK DANISH WITH MOUSE LITEON A1B DA
SK-9660B BLACK CZECH WITH MOUSE LITEON A1B CZ
SK-9660B BLACK ROMANIAN WITH LITEON A1B RO
MOUSE
SK-9660B BLACK TURKISH WITH LITEON A1B TR(F-
MOUSE TYPE)
SK-9660B BLACK TURKISH-Q WITH LITEON A1B TR(Q-
MOUSE TYPE)
SK-9660B BLACK ARABIC/FRENCH LITEON A1B FR(AR)
WITH MOUSE
SK-9660B BLACK KAZAKH WITH LITEON A1B
MOUSE KAZAKH
SK-9660B BLACK TURKMEN WITH LITEON A1B
MOUSE TURKMEM
SK-9660B BLACK NORDIC WITH LITEON A1B NOR
MOUSE
SK-9660B BLACK ENGLISH/CANADIAN LITEON A1B US/CA-
FRENCH WITH MOUSE FR
SK-9660B BLACK CZECH/SLOVAK WITH LITEON A1B CZ(SK)
MOUSE
SK-9660B BLACK SWISS/FR WITH LITEON A1B SWISS/
MOUSE FR
Chapter 6 77

SK-9660B BLACK KOREAN WITH LITEON A1B KO
MOUSE
SK-9660B BLACK SPANISH LATIN LITEON A1B ES(LA)
KEYBOARD KIT 104KEY RF2.4 PRIMAX KB&MS PACK RF KB.RF40P.001
KBRF36211 BLACK US WITH MOUSE PRIMAX A1B US
KBRF36211 BLACK TRADITIONAL PRIMAX A1B TC
CHINESE WITH MOUSE
KBRF36211 BLACK SIMPLIFIED PRIMAX A1B S-
CHINESE WITH MOUSE CHINESE
KBRF36211 BLACK US INTERNATIONAL PRIMAX A1B US(INL)
WITH MOUSE
KBRF36211 BLACK ARABIC/ENGLISH PRIMAX A1B EN(AR)
WITH MOUSE
KBRF36211 BLACK THAILAND WITH PRIMAX A1B TH
MOUSE
KBRF36211 BLACK SPANISH WITH PRIMAX A1B ES
MOUSE
KBRF36211 BLACK PORTUGUESE WITH PRIMAX A1B PT
MOUSE
KBRF36211 BLACK CANADIAN FRENCH PRIMAX A1B CA-FR
WITH MOUSE
KBRF36211 BLACK BRAZILIAN PRIMAX A1B XC
PORTUGUESE WITH MOUSE
KBRF36211 BLACK JAPANESE WITH PRIMAX A1B JA
MOUSE
KBRF36211 BLACK GERMAN WITH PRIMAX A1B DE
MOUSE
KBRF36211 BLACK ITALIAN WITH PRIMAX A1B IT
MOUSE
KBRF36211 BLACK FRENCH WITH PRIMAX A1B FR
MOUSE
KBRF36211 BLACK SWEDISH WITH PRIMAX A1B SV
MOUSE
KBRF36211 BLACK UK WITH MOUSE PRIMAX A1B UK
KBRF36211 BLACK DUTCH WITH PRIMAX A1B DUTCH
MOUSE
78 Chapter 6

KEYBOARD KEYBOARD KIT 105KEY RF2.4 PRIMAX KB&MS PACK RF KB.RF40P.018
KBRF36211 BLACK SWISS/G WITH PRIMAX A1B SW
MOUSE
KBRF36211 BLACK BELGIUM WITH PRIMAX A1B BE
MOUSE
KBRF36211 BLACK ICELANDIC WITH PRIMAX A1B
MOUSE ICELANDIC
KBRF36211 BLACK NORWEGIAN WITH PRIMAX A1B NO
MOUSE
KBRF36211 BLACK HEBREW WITH PRIMAX A1B HE
MOUSE
KBRF36211 BLACK POLISH WITH PRIMAX A1B PL
MOUSE
KBRF36211 BLACK SLOVENIAN WITH PRIMAX A1B SL
MOUSE
KBRF36211 BLACK SLOVAK WITH PRIMAX A1B
MOUSE SLOVAK
KEYBOARD KIT P104KEY RF2.4 RIMAX KB&MS PACK RF KB.RF40P.026
KBRF36211 BLACK RUSSIAN WITH PRIMAX A1B RU
MOUSE
KBRF36211 BLACK HUNGARIAN WITH PRIMAX A1B HU
MOUSE
KBRF36211 BLACK GREEK WITH PRIMAX A1B GR
MOUSE
KBRF36211 BLACK DANISH WITH PRIMAX A1B DA
MOUSE
KBRF36211 BLACK CZECH WITH PRIMAX A1B CZ
MOUSE
KBRF36211 BLACK ROMANIAN WITH PRIMAX A1B RO
MOUSE
KBRF36211 BLACK TURKISH WITH PRIMAX A1B TR(F-
MOUSE TYPE)
KBRF36211 RF2.4 105KS BLACK PRIMAX A1B TR(Q-
TURKISH-Q WITH MOUSE TYPE)
KBRF36211 BLACK ARABIC/FRENCH PRIMAX A1B FR(AR)
WITH MOUSE
KBRF36211 BLACK KAZAKH WITH PRIMAX A1B
MOUSE KAZAKH
Chapter 6 79

KEYBOARD KEYBOARD KIT 104KEY RF2.4 PRIMAX KB&MS PACK RF KB.RF40P.036
KBRF36211 BLACK TURKMEN WITH PRIMAX A1B
MOUSE TURKMEM
KBRF36211 BLACK NORDIC WITH PRIMAX A1B NOR
MOUSE
KBRF36211 BLACK ENGLISH/CANADIAN PRIMAX A1B US/CA-
FRENCH WITH MOUSE FR
KBRF36211 BLACK CZECH/SLOVAK PRIMAX A1B CZ(SK)
WITH MOUSE
KBRF36211 BLACK SWISS/FR WITH PRIMAX A1B SWISS/
MOUSE FR
KBRF36211 BLACK KOREAN WITH PRIMAX A1B KO
MOUSE
KBRF36211 BLACK SPANISH LATIN PRIMAX A1B ES(LA)
KEYBOARD 104KEY USB LITE-ON SK- KB SK-9621B USB KB.USB0B.330
9621B BLACK US 104K BLACK US
9621B BLACK TRADITIONAL CHINESE 104K BLACK
TRADITIONAL C
9621B BLACK SIMPLIFIED CHINESE 104K BLACK
SIMPLIFIED CH
9621B BLACK US INTERNATIONAL 104K BLACK US
INTERNATIO
9621B BLACK ARABIC/ENGLISH 104K BLACK
ARABIC/ENGLIS
9621B BLACK THAILAND 104K BLACK
THAILAND
9621B BLACK SPANISH 105K BLACK
SPANISH
9621B BLACK PORTUGUESE 105K BLACK
PORTUGUESE
9621B BLACK CANADIAN FRENCH 105K BLACK
CANADIAN FREN
9621B BLACK BRAZILIAN 107KS BLACK
PORTUGUESE BRAZILIAN PO
9621B BLACK JAPANESE 109K BLACK
JAPANESE
9621B BLACK GERMAN 105K BLACK
GERMAN
80 Chapter 6

KEYBOARD KEYBOARD 105KEY USB LITE-ON SK- KB SK-9621B USB KB.USB0B.342
9621B BLACK ITALIAN 105K BLACK ITALIAN
9621B BLACK FRENCH 105K BLACK
FRENCH
9621B BLACK SWEDISH 105K BLACK
SWEDISH
9621B BLACK UK 105K BLACK UK
9621B BLACK DUTCH 105K BLACK DUTCH
9621B BLACK SWISS/G 105K BLACK SWISS/
G
KEYBOARD 105KEY USB ITE-ON SK- KB SK-9621B USB KB.USB0B.348
9621B BLACK BELGIUM 105K BLACK
BELGIUM
9621B BLACK ICELANDIC 105K BLACK
ICELANDIC
9621B BLACK NORWEGIAN 105K BLACK
NORWEGIAN
9621B BLACK HEBREW 104K BLACK
HEBREW
9621B BLACK POLISH 105K BLACK POLISH
9621B BLACK SLOVENIAN 105K BLACK
SLOVENIAN
9621B BLACK SLOVAK 105K BLACK
SLOVAK
9621B BLACK RUSSIAN 104K BLACK
RUSSIAN
9621B BLACK HUNGARIAN 105K BLACK
HUNGARIAN
9621B BLACK GREEK 104K BLACK GREEK
9621B BLACK DANISH 105K BLACK
DANISH
KEYBOARD 104KEY USB ITE-ON SK- KB SK-9621B USB KB.USB0B.359
9621B BLACK CZECH 104K BLACK CZECH
9621B BLACK ROMANIAN 105K BLACK
ROMANIAN
9621B BLACK TURKISH 105K BLACK
TURKISH
Chapter 6 81

KEYBOARD KEYBOARD 105KEY USB LITE-ON SK- KB SK-9621B USB KB.USB0B.362
9621B BLACK TURKISH-Q 105K BLACK
TURKISH-Q
9621B BLACK ARABIC/FRENCH 105K BLACK
ARABIC/FRENCH
9621B BLACK KAZAKH 104K BLACK
KAZAKH
9621B BLACK TURKMEN 104K BLACK
TURKMEN
9621B BLACK NORDIC 105K BLACK
NORDIC
9621B BLACK ENGLISH/CANADIAN 105K BLACK
FRENCH ENGLISH/CANAD
9621B BLACK CZECH/SLOVAK 105K BLACK CZECH/
SLOVAK
9621B BLACK SWISS/FR 105K BLACK SWISS/
FR
9621B BLACK KOREAN 106K BLACK
KOREAN
9621B BLACK SPANISH LATIN 105KS BLACK
SPANISH LAT
KEYBOARD 104KEY USB PRIMAX KB PRIMAX KB36211 KB.USB0P.001
KB36211 BLACK US USB 104KS BLACK
US
KB36211 BLACK TRADITIONAL USB 104KS BLACK
CHINESE TRADIT
KB36211 BLACK SIMPLIFIED CHINESE USB 104KS BLACK
SIMPLI
KB36211 BLACK US INTERNATIONAL USB 104KS BLACK
US INT
KB36211 BLACK ARABIC/ENGLISH USB 104KS BLACK
ARABIC
KB36211 BLACK THAILAND USB 104KS BLACK
THAILA
KB36211 BLACK SPANISH USB 105KS BLACK
SPANIS
KB36211 BLACK PORTUGUESE USB 105KS BLACK
PORTUG
82 Chapter 6

KEYBOARD KEYBOARD 105KEY USB PRIMAX KB PRIMAX KB36211 KB.USB0P.009
KB36211 BLACK CANADIAN FRENCH USB 105KS BLACK
CANADI
KB36211 USB BRAZILIAN USB 107KS BLACK
PORTUGUESE BRAZIL
KB36211 BLACK JAPANESE USB 109KS BLACK
JAPANE
KB36211 BLACK GERMAN USB 105KS BLACK
GERMAN
KB36211 BLACK ITALIAN USB 105KS BLACK
ITALIA
KB36211 BLACK FRENCH USB 105KS BLACK
FRENCH
KB36211 BLACK SWEDISH USB 105KS BLACK
SWEDIS
KB36211 BLACK UK USB 105KS BLACK
UK
KB36211 BLACK DUTCH USB 105KS BLACK
DUTCH
KB36211 BLACK SWISS/G USB 105KS BLACK
SWISS/
KB36211 BLACK BELGIUM USB 105KS BLACK
BELGIU
KB36211 BLACK ICELANDIC USB 105KS BLACK
ICELAN
KB36211 BLACK NORWEGIAN USB 105KS BLACK
NORWEG
KB36211 BLACK HEBREW USB 104KS BLACK
HEBREW
KB36211 BLACK POLISH USB 105KS BLACK
POLISH
KB36211 BLACK SLOVENIAN USB 105KS BLACK
SLOVEN
KB36211 BLACK SLOVAK USB 105KS BLACK
SLOVAK
KB36211 BLACK RUSSIAN USB 104KS BLACK
RUSSIA
Chapter 6 83

KEYBOARD KEYBOARD 105KEY USB PRIMAX KB PRIMAX KB36211 KB.USB0P.027
KB36211 BLACK HUNGARIAN USB 105KS BLACK
HUNGAR
KB36211 BLACK GREEK USB 104KS BLACK
GREEK
KB36211 BLACK DANISH USB 105KS BLACK
DANISH
KB36211 BLACK CZECH USB 104KS BLACK
CZECH
KB36211 BLACK ROMANIAN USB 105KS BLACK
ROMANI
KB36211 BLACK TURKISH USB 105KS BLACK
TURKIS
KB36211 BLACK TURKISH-Q USB 105KS BLACK
TURKIS
KB36211 BLACK ARABIC/FRENCH USB 105KS BLACK
ARABIC
KB36211 BLACK KAZAKH USB 104KS BLACK
KAZAKH
KB36211 BLACK TURKMEN USB 104KS BLACK
TURKME
KB36211 BLACK NORDIC USB 105KS BLACK
NORDIC
KB36211 BLACK ENGLISH/CANADIAN USB 105KS BLACK
FRENCH ENGLIS
KB36211 BLACK CZECH/SLOVAK USB 105KS BLACK
CZECH/
KB36211 BLACK SWISS/FR USB 105KS BLACK
SWISS/
KB36211 BLACK KOREAN USB 106KS BLACK
KOREAN
KEYBOARD 105KEY USB PRIMAX KB KB36211 USB KB.USB0P.083
KB36211 BLACK SPANISH LATIN 106KS BLACK
SPANISH LATIN
KEYBOARD 104KEY PS/2 LITE-ON SK- KB SK-9611 PS/2 KB.PS20B.115
9611 BLACK US 104K BLACK US
9611 BLACK TRADITIONAL CHINESE 104K BLACK
TRADITION
9611 BLACK SIMPLIFIED CHINESE 104K BLACK
SIMPLIFIED
84 Chapter 6

KEYBOARD KEYBOARD 104KEY PS/2 LITE-ON SK- KB SK-9611 PS/2 KB.PS20B.118
9611 BLACK US INTERNAL 104K BLACK US
INTERN
9611 BLACK ARABIC/ENGLISH 104K BLACK
ARABIC/EN
9611 BLACK THAILAND 104K BLACK
THAILAND
9611 LACK SPANISH 105K BLACK
SPANISH
9611 BLACK PORTUGUESE 105K BLACK
PORTUGUESE
9611 BLACK CANADIAN FRENCH 105K BLACK
CANADIAN
9611 BLACK BRAZILIAN PORTUGUESE 107K BLACK
BRAZILIAN
9611 BLACK JAPANESE 109K BLACK
JAPANESE
9611 BLACK GERMAN 105K BLACK
GERMAN
9611 BLACK ITALIAN 105K BLACK ITALIAN
9611 BLACK FRENCH 105K BLACK
FRENCH
9611 BLACK SWEDISH 105K BLACK
SWEDISH
9611 BLACK UK 105K BLACK UK
9611 BLACK DUTCH 105K BLACK DUTCH
9611 BLACK SWISS/G 105K BLACK SWISS/
G
9611 BLACK BELGIUM 105K BLACK
BELGIUM
9611 BLACK ICELANDIC 105K BLACK
ICELANDIC
9611 BLACK NORWEGIAN 105K BLACK
NORWEGIAN
9611 BLACK HEBREW 104K BLACK
HEBREW
Chapter 6 85

9611 BLACK POLISH 105K BLACK POLISH
9611 BLACK SLOVENIAN 105K BLACK
SLOVENIAN
KEYBOARD 105KEY PS/2 LITE-ON SK- KB SK-9611 ?PS/2 KB.PS20B.139
9611 BLACK SLOVAK 105K? BLACK
SLOVAK
KEYBOARD 104KEY PS/2 LITE-ON SK- KB SK-9611 ?PS/ KB.PS20B.140
9611 BLACK RUSSIAN 2?104K ?BLACK
?RUSSIAN
9611 BLACK HUNGARIAN ?105K? BLACK
?HUNGARIAN
9611 BLACK GREEK ?104K ?BLACK
?GREEK
9611 BLACK DANISH 105K ?BLACK
?DANISH
9611 BLACK CZECH ?104K? BLACK
?CZECH
9611 BLACK ROMANIAN ?105K? BLACK
?ROMANIAN
9611 BLACK TURKISH 105K? BLACK
TURKISH
9611 BLACK TURKISH-Q ?105K? BLACK
TURKISH-Q
9611 BLACK ARABIC/FRENCH ?105K? BLACK
ARABIC/FRE
9611 BLACK KAZAKH ?104K? BLACK
KAZAKH
9611 BLACK TURKMEN ?104K? BLACK
?TURKMEN
9611 BLACK NORDIC ?105K? BLACK
?NORDIC
9611 BLACK ENGLISH/CANADIAN ?105K? BLACK
FRENCH ENGLISH/CA
9611 105KS BLACK CZECH/SLOVAK 105K? BLACK
?CZECH/SLOV
9611 BLACK SWISS/FR ?105K? BLACK
?SWISS/FR
9611 BLACK KOREAN 106K ?BLACK
?KOREAN
86 Chapter 6

9611 BLACK SPANISH LATIN 105K BLACK
SPANISH LATIN
KEYBOARD 104KEY PS/2 PRIMAX KB PRIMAX KB36111 KB.PS20P.073
KB36111 BLACK US PS2 104KS BLACK
US
KEYBOARD 104KEY PS/2 PRIMAX KB KB36211 USB KB.PS20P.074
KB36111 BLACK TRADITIONAL 104K BLACK
CHINESE TRADITIONAL C
KB36111 BLACK SIMPLIFIED CHINESE 104K BLACK
SIMPLIFIED CH
KB36111 BLACK US INTERNATIONAL 104K BLACK US
INTERNATIO
KB36111 BLACK ARABIC/ENGLISH 104K BLACK
ARABIC/ENGLIS
KB36111 BLACK THAILAND 104K BLACK
THAILAND
KB36111 BLACK SPANISH 105K BLACK
SPANISH
KB36111 BLACK PORTUGUESE 105K BLACK
PORTUGUESE
KB36111 BLACK CANADIAN FRENCH 105K BLACK
CANADIAN FREN
KB36111 BLACK BRAZILIAN 107K BLACK
PORTUGUESE BRAZILIAN POR
KB36111 BLACK JAPANESE 109K BLACK
JAPANESE
KB36111 BLACK GERMAN 105K BLACK
GERMAN
KB36111 BLACK ITALIAN 105K BLACK ITALIAN
KB36111 BLACK FRENCH 105K BLACK
FRENCH
KB36111 BLACK SWEDISH 105K BLACK
SWEDISH
KB36111 BLACK UK 105K BLACK UK
KB36111 BLACK DUTCH 105K BLACK DUTCH
KB36111 BLACK SWISS/G 105K BLACK SWISS/
G
Chapter 6 87

KEYBOARD KEYBOARD 105KEY PS/2 PRIMAX KB KB36211 USB KB.PS20P.091
KB36111 BLACK BELGIUM 105K BLACK
BELGIUM
KB36111 BLACK ICELANDIC 105K BLACK
ICELANDIC
KB36111 BLACK NORWEGIAN 105K BLACK
NORWEGIAN
KB36111 BLACK HEBREW 104K BLACK
HEBREW
KB36111 BLACK POLISH 105K BLACK POLISH
KB36111 BLACK SLOVENIAN 105K BLACK
SLOVENIAN
KB36111 BLACK SLOVAK 105K BLACK
SLOVAK
KB36111 BLACK RUSSIAN 104K BLACK
RUSSIAN
KB36111 BLACK HUNGARIAN 105K BLACK
HUNGARIAN
KB36111 BLACK GREEK 104K BLACK GREEK
KB36111 BLACK DANISH 105K BLACK
DANISH
KB36111 BLACK CZECH 104K BLACK CZECH
KB36111 BLACK ROMANIAN 105K BLACK
ROMANIAN
KB36111 BLACK TURKISH 105K BLACK
TURKISH
KB36111 BLACK TURKISH-Q 105K BLACK
TURKISH-Q
KB36111 BLACK ARABIC/FRENCH 105K BLACK
ARABIC/FRENCH
KB36111 BLACK KAZAKH 104K BLACK
KAZAKH
KB36111 BLACK TURKMEN 104K BLACK
TURKMEN
KB36111 BLACK NORDIC 105K BLACK
NORDIC
88 Chapter 6

KEYBOARD KEYBOARD 105KEY PS/2 PRIMAX KB KB36211 USB KB.PS20P.110
KB36111 BLACK ENGLISH/CANADIAN 105K BLACK
FRENCH ENGLISH/CANAD
KB36111 BLACK CZECH/SLOVAK 105K BLACK CZECH/
SLOVAK
KB36111 BLACK SWISS/FR 105K BLACK SWISS/
FR
KB36111 BLACK KOREAN 106KS BLACK
KOREAN
KB36111 BLACK SPANISH LATIN 106KS BLACK
SPANISH LATI
POINTING DEVICE MOUSE PS2 PRIMAX OPTICAL MOUSE PRIMAX MS.11200.082
MOFGKO OPTICAL PS2
MOFGKO
MOUSE USB LITEON SM9020B OPTICAL MOUSE SM9020B MS.11200.074
NI BLACK OPTICAL NI LITEO
MOUSE USB A1B PRIMAX MOF9UO MOUSE USB A1B MS.11200.079
BLACK COLOR MOF9UO BLACK
COLOR PRIMAX
MAINBOARD MAINBOARD KIT ASERENA FOR M3 MB KIT ASERENA MB.SFD01.002
INTEL H67 INTEL 82579V ACER LOGO INTEL H67 WST
UATX W/O 1394 LF W/O USB3.0 W/IO
SHIELD
MEMORY MEMORY A-DATA UNB-DIMM DDRIII DIMM 1G KN.1GB0C.010

1333 1GB AD63I1A0823EU LF 128*8 AD63I1A0823EU
0.065UM DDR3 1333MHZ
UNB.
MEMORY APACER DDR3 1333MHZ 1G DIMM 1G KN.1GB01.031
UNB-DIMM GU502203EP0201 LF 128*8 75.073C1.G02 DDR3
0.065UM 1333MHZ
MEMORY KINGSTON DDR3 1333MHZ DIMM 1G KN.1GB07.002
1G ACR128X64D3U1333C9 ACR128X64D3U1333
C9
MEMORY DDR3 1333MHZ 1G DIMM 1G KN.1GB0B.036
UNBUFFERED DIMM W/O ECC F DIE M378B2873FHS-CH9
(46NM)
MEMORY UNIFOSA DDR3 1333MHZ 1G DIMM 1G KN.1GB0H.015
UNB-DIMM GU502203EP0201 LF 128*8 GU502203EP0201
0.065UM UNB.
MEMORY APACER DDR3 1333MHZ 2G DIMM 2G KN.2GB01.025
UNBUFFERED DIMM W/O ECC 75.A73C1.G02 DDR3
1333MHZ
MEMORY NANYA UNB-DIMM DDRIII DIMM 2G KN.2GB03.022
1333 2GB NT2GC64B88B0NF-CG LF NT2GC64B88B0NF-
256*8 0.055UM CG DDR3 UNB.
Chapter 6 89

MEMORY MEMORY KINGSTON DDR3 1333MHZ DIMM 2G KN.2GB07.002
2G UNB ACR256X64D3U1333C9 ACR256X64D3U1333
C9
MEMORY SAMSUNG DDR3 1333MHZ 2G DIMM 2G KN.2GB0B.029
UNB DIMM W/O ECC W/2G CHIP C M378B5773CH0-CH9
DIE(46NM) UNB. DDR3
MEMORY ADATA DDR3 1333MHZ 2G DIMM 2G KN.2GB0C.007
UNB DIMM W/O ECC W/ELPIDA CHIP AD63I1B1624EU
DDR3 1333MHZ
UNB.
MEMORY UNIFOSA DDR3 1333MHZ 2G DIMM 2G KN.2GB0H.009
UNB-DIMM GU512303EP0202 LF 128*8 GU512303EP0202
0.065UM UNB.
POWER SUPPLY POWER SUPPLY FSP FSP300-60EP SPS FR 300W (30L) PY.30008.033
300W ACTIVE PFC A01005 100-127V/ EUP 82+ FSP300-
220V-240V 4SATA1PATA CO-MODULE 60EP(1)
POWER SUPPLY DELTA DPS-300AB-57A SPS DELTA FR 300W PY.30009.021
300W ACTIVE PFC 100-127V/220V-240V 30L 82+ EUP DPS-
300A
POWER SUPPLY FSP FSP300-60THA SPS NON-PFC 300W PY.30008.032
300W NONE PFC A01003 100-127V/220- (30L) EUP FSP300-
240V 4SATA1PATA CO-MODULE 60THA(
POWER SUPPLY LITE-ON PS-6301-08A3 SPS LITEON NPFC PY.3000B.016
300W NONE PFC 100-127V/220-240V 300W 30L EUP PS-
6301-08A
SPEAKER SPEAKER CHIAMAW 9M-20A200-000 SPEAKER ACER SP.10600.011

ACER LOGO LF 0810 LOGO/LF0810
90 Chapter 6

Aspire m3920

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Acer

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Date Chapter Updates

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Acer is a registered trademark of Acer Corporation.

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SCREEN Denotes actual messages that appear on screen.

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System Utilities ....................................................................................... 7

System Disassembly ............................................................................. 21

System Troubleshooting ...................................................................... 51

System Architecture ............................................................................. 59

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FRU (Field Replaceable Unit) List ......................................................... 69

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Features and Specifications

I/O Ports and LED Indicators

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Power Management Function(ACPI support function)

Global Standby Mode

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Navigating Through the Setup Utility

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Parameter Description Option

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Parameter Description Option

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Parameter Description Option

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Parameter Description Option

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Parameter Description Option

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Setting a system password

Changing the system password

Removing a system password

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Parameter Description Option

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Removing the Mode Card

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Removing the Memory Modules

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2. Open the cable retention clip.

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4. Remove the HDD bracket

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5. Remove the HDD modules.