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INTERNATIONAL JOURNAL OF TOURISM RESEARCH

Int. J. Tourism Res. 11, 255–268 (2009)


Published online 13 October 2008 in Wiley InterScience
(www.interscience.wiley.com) DOI: 10.1002/jtr.686

Students’ Travel Behaviour:


A Cross-cultural Comparison
of UK and China
Feifei Xu1,*, Michael Morgan1 and Ping Song2
1
School of Services Management, Bournemouth University, Poole, UK
2
Department of Tourism, Nanjing University of Finance and Economics, Nanjing, China

ABSTRACT INTRODUCTION

S
This paper compares the travel behaviour chool vacations and extended holidays
and attitudes of two different nationalities have always provided college students
of undergraduate students from the United with the time to travel (Mattila et al.,
Kingdom and China. The survey did 2001). The advent of student loans has enabled
find some similarities between the two. students to have more spending power and
Both groups enjoyed beach holidays, and to become independent of their parents. The
placed importance on having fun and encouragement of gap years by universities,
relaxing after their studies. Both were governments and the holiday industry has also
motivated to discover somewhere new and helped (Mintel, 2006). According to Richards
both preferred to eat the local food of the and Wilson’s (2003) report, around one-fifth of
destination. In other ways, the two groups all tourism journeys in the world are made by
showed significant differences. The Chinese young people aged 15–25 years, among which
students thought it more important to see students account for a big percentage. The
the famous sights and learn about other experiences of young travellers today also
cultures and history, while the British were provide an important basis for their travel
more concerned to have fun, to socialise decisions later in life. Because of students’
and enjoy the challenges of outdoor increasing numbers, and their increasing dis-
adventure. These differences were found to posable income and mobility nowadays, the
exist in both male and female groups. The student segment is an attractive one to tourism
paper discusses the extent to which these marketers, and hence, warrants further research
differences could be explained by cultural (Hobson and Josiam, 1992; Chadee and Cutler,
factors as opposed to market factors or the 1996; Sung and Hsu, 1996; Josiam et al., 1998;
students’ previous experience in their travel Field, 1999; Bai et al., 2004).
career. Copyright © 2008 John Wiley & This paper compares the travel behaviour
Sons, Ltd. and attitudes of two different nationalities of
students, from the UK and China. One is a
Received 20 December 2007; Revised 18 July 2008; Accepted long established market with a tradition of
14 August 2008 youth travel abroad. UK is the fourth largest
outbound market in world tourism after
USA, Germany and Japan (Office of National
Keywords: student travel; motivation; travel
Statistics, 2005), so an insight into the travel
behaviour; cultural differences; travel career.
behaviour of the next generation of British
tourists should be of considerable interest to
tourism managers and planners. In contrast,
*Correspondence to: F. Xu, School of Services Manage- China is an emerging market where overseas
ment, Bournemouth University, Talbot Campus, Fern
Barrow, Poole BH12 5BB, UK. travel has only recently been permitted and
E-mail: fxu@bournemouth.ac.uk made affordable to the student generation. By
Copyright © 2008 John Wiley & Sons, Ltd.
256 F. Xu, M. Morgan and P. Song

2020, China is predicted to become the fourth Leisure Motivation Scale. This is based on four
largest tourist-generating country in the world elements: intellectual motivation (to learn,
(UNWTO, 2000), therefore, the student market explore, discover new things); social motiva-
represents a vast source of potential present tion, which is not only the desire to socialise but
and future income for the tourism industry, also to derive a sense of identity and belong-
both within China and abroad. ing; the desire for competence and mastery of
The aims of this research are to compare the skills and abilities, usually through physically
tourism activities, motivations and attitudes challenging activities; and stimulus-avoidance
of the students, and by doing so, to explore motivations leading to the need to escape, and
the similarities and differences between two seek solitude or relaxation. Their work has
countries with very different cultures, travel been developed by later tourism researchers
industries and tourism flows. In this explora- such as Ryan and Gledon (1998).
tion, two alternative hypotheses are consid- Whichever of these motivations is dominant
ered. One (H0) is that young people anywhere will partly depend on the psychographic profile
share similar motivations and patterns of or personality traits of the individual. Plog
behaviour towards vacation travel, the other (1974, 2001) places tourists on a personality
(H1) is that these motivations and patterns will scale between the extremes of Venturers (orig-
vary significantly because of cultural factors inally termed Allocentrics — outer-directed,
and market conditions. curious and confident travellers constantly
seeking new experiences) and Dependables
(originally termed Psychocentrics — inward-
LITERATURE REVIEW looking, cautious people who prefer familiar
places and faces). Venturers are the first to
To understand the students’ travel behaviour, visit a new destination which is then taken up
it is necessary to analyse the decision-making by others until it eventually becomes a safe
process. According to widely used models of choice for the Dependables. However, Smith
the consumer decision-making process (Engel (1990) and Pizam et al. (2004) argue that Plog’s
et al., 1978; Howard and Sheth, 1969; Mouthino, normal distribution of allocentrics, midcentrics
1987), this will be motivated by particular and psychocentrics is not universally applica-
needs and desires, which lead to search for ble to all societies and cultures. Another criti-
information, the evaluation of alternative and cism comes from Pearce (1983, 1991, 2005) who
the choice of product. In the case of tourism, says that the motivation for travel changes as
this product may include attractions and the individual gains more experiences. Pearce
activities, accommodation and transport, pur- and Caltabiano (1983) originally described this
chased either as a holiday package or bought as as a travel-career ladder, based on Maslow’s
separate elements by an independent traveller. Hierarchy of Needs, in which tourists move
The individual decision will be influenced by up from relaxation and physiological needs to
a range of personal, social, market, economic relationships, status and finally self-fulfilment.
and cultural factors. Pearce changed the career ladder in later work
to a career tapestry (1991) or pattern (2005),
emphasising that people start at different levels
Tourist motivation
and that their dominant needs may change in
Tourists are motivated by a combination of either direction during their life.
internal psychologically derived ‘push’ factors
and the external ‘pull’ of particular attractions
Information search
or activities (Crompton, 1979; Dann, 1982).
Iso-Ahola (1982) considered that essentially According to Crotts (1999), travellers actively
all travel motivations can be summed up as acquire external information primarily from
escaping (from everyday routine, for example) personal sources, followed by neutral, expe-
or seeking (e.g. new experiences) for either riential and marketer-dominated sources of
personal or interpersonal reasons. A similar information. Advice from friends and relatives
approach is found in Beard and Ragheb (1983) generally tops the list as the most frequently
Copyright © 2008 John Wiley & Sons, Ltd. Int. J. Tourism Res. 11, 255–268 (2009)
DOI: 10.1002/jtr
UK and China Students’ Travel Behaviour 257

acquired and influential source of informa- the company of their own nationality. Pizam
tion to travellers. Bai et al. (2004, p. 81) cited (2005) discovered that Hofstede’s cultural
Borgerding’s work which showed that ‘inter- dimensions of uncertainty avoidance, mascu-
net was the most effective method to reach linity/femininity and individualism/collectiv-
and communicate with the college student ism had an effect on student’s choice of active
market. College students, being receptive to versus passive tourist activities.
online promotions and discount deals, used Hofstede’s original research in the 1970s did
the internet for travel research more than rec- not include the People’s Republic of China as
ommendations from their friends’. IBM then did not have offices there, so scores
for Hong Kong and Taiwan were the closest
indications of Chinese cultural attitudes. In the
Cultural influences
2001 edition of his book and on his website
Individuals’ motivation and decision-making (Hofstede 2001), Hofstede now gives scores
will be influenced by their immediate social for China based on later replication of his
reference group and through them, by their research. These show similar scores as the
overall cultural environment (Engel et al., 1978; earlier results for Hong Kong and Taiwan. In
Mouthino, 1987; Reisinger and Turner, 2003). comparison with Britain, (see Table 1), the sig-
Morgan (1996) defines culture as the sum of nificant differences are in ‘power distance’ and
the shared attitudes, values and behaviour of ‘individuality’.
a group. Cultural norms develop to enable Both societies appear to share a ‘masculin-
the group to live together with less friction ity orientation’ towards assertiveness, achieve-
and conflict (Herbig, 1998). They serve to give ment and success, measured by the outward
a sense of shared identity distinguishing the trappings of wealth and possession and a low
group from others (Leavitt and Bahrami, 1988). uncertainty avoidance, taking a pragmatic
Hofstede (1980) describes this as the collective approach to life, tolerating competition and
programming of the mind. His research into conflicts of opinion. China, however, has the
IBM employees from 53 countries led him to lowest individuality score in Asia, attributed
identify four key dimensions in which national by Hofstede to the high level of emphasis on
cultures differ from each other: power dis- a collectivist society by the communist regime.
tance, uncertainty avoidance, individualism This culture stresses strong relationships with
and masculinity. Although these were devel- family or other groups, sharing responsibility
oped to explain attitudes and behaviour in the for each other. China also has a high power-
work place, Hofstede claimed that they can distance score, indicating respect for authority
also be applied to behaviour in other contexts and an acceptance of inequalities. In contrast,
such as politics and driving habits. A number British culture, according to Hofstede, empha-
of writers have examined their application sises the freedom of individuals to make their
to leisure and tourism behaviour (Pizam and own decisions and pursue their own needs and
Sussman, 1995; Reisinger and Turner, 2003). self-development.
Pizam and Sussman (1995) use the ‘uncertainty Other cultural dimensions that might be
avoidance’ dimension to explain the more expected to influence tourism motivation
cautious behaviour of Japanese tourists com- and behaviour include the human relation-
pared with Americans, for example, in choice ship with the environment. Schein (1992)
of activities and food and the preference for suggests that the dominant western tradition

Table 1. UK and China’s score in Hofstede’s culture dimensions


Power distance Individuality Masculinity Uncertainty avoidance
China 80 20 66 30
Britain 35 89 66 35

Sources: Hofstede, 2001.

Copyright © 2008 John Wiley & Sons, Ltd. Int. J. Tourism Res. 11, 255–268 (2009)
DOI: 10.1002/jtr
258 F. Xu, M. Morgan and P. Song

is to see the environment as something that statistics, 2005). In China, in 2005, more than
can or should be subjugated and controlled, 1.2 billion domestic trips took place (CNTO,
although Asian cultures tend to see nature 2006), rising to over 1.4 billion in 2006 (Mintel,
as something to be accepted and lived in 2008). In 2004, there were 29 million Chinese
harmony with (Schneider and Barsourx 1997; mainland residents visiting other countries
Reisinger and Turner, 2003). Both the cultural (People’s Daily, 2005) which rose to 34.5 million
attitudes towards other people and towards in 2006 (People’s Daily, 2007). There has been a
nature are also reflected in and shaped by the rapid growth rate for both domestic and out-
teachings of religion. The Protestant Christian bound travel in recent years in China (Zhang
tradition stresses individual responsibility and and Heung, 2002).
action, while on the contrary Confucian values
emphasise duty towards others and respect for
authority. METHODOLOGY
In using cultural dimensions to analyse
behaviour, it is important to avoid what The research aimed to identify the similarities
Oslund and Bird (2000) called sophisticated and the significant differences between the two
stereotypes. Within each culture, a wide spec- groups in terms of motivation, behaviour and
trum of different attitudes and behaviour attitudes towards holiday travel. It was under-
can be found. Hofstede and McCrae (2004) taken in Nanjing, China and Bournemouth, UK
found that although there was a correlation at the same time in 2007. Quota samples were
between personality traits and cultural dimen- taken in two universities. From 16–30 April
sion, each culture contained the full range of 2007, 300 questionnaires were distributed into
individual personality traits. Hofstede’s (1980) three different majors (tourism management,
research also found different scores for males sports management, retail management) in the
and females in each country and across the School of Services Management, Bournemouth
whole sample. It is also unwise to attribute University in the UK, and 239 responses
every difference in travel behaviour and atti- were collected. At the same time, 300 question-
tude to deep-rooted cultural values. As Vijver naires were distributed to three different majors
(1997) warned, though the findings of cross- (tourism management, business management
national research can be interpreted by means and accounting) in the School of Management
of cultural dimensions, this is unlikely to be in Nanjing University of Finance and Econom-
the full explanation. Other factors need to be ics in China, and 284 responses were collected.
considered. A student’s travel behaviour and Statistics Package for Social Sciences v.15 was
preferences will be influenced, not only by his used to analyse the data. The general character-
own previous travel experience as suggested istics of the sample can be found in Table 2.
by Pearce’s (1991, 2005) travel career concept, The students were asked to rate the likeli-
but also by the experiences of his family and hood of their using a range of accommoda-
friends. Market factors such as the products tion-type transport modes and information
promoted by the local travel industry, eco- sources. They were asked to rate their prefer-
nomic influences on the disposable income to ences for different types of tourist activity and
fund the trip and any restrictions on visas to for types of food, for example, fast food, local
particular destinations may also be part of the style or internationally branded restaurants or
explanation. self-prepared food. Questions on their motiva-
For example, Britain has a long tradition of tions for travel drew on the Beard and Ragheb
leisure travel and students are likely to have (1983) classifications. Respondents were asked
had regular experience of travelling abroad to rate the importance of a number of motiva-
on family holidays. In 2004, UK residents tions: discovery, seeing famous sights, learn-
took 44.2 million holidays abroad, mainly to ing about other cultures, challenge, escape,
European countries. Just under half (43%) relaxation and fun, and socialising (expressed
of these were package holidays. In compari- as doing things with friends and family or
son, 75.5 million holidays were taken within meeting old and new friends). They were also
the UK by UK residents (Office of National asked to signify their level of agreement with
Copyright © 2008 John Wiley & Sons, Ltd. Int. J. Tourism Res. 11, 255–268 (2009)
DOI: 10.1002/jtr
UK and China Students’ Travel Behaviour 259

Table 2. Profile of samples


Percentage of total Percentage of total Percentage of
Profile UK UK sample (%) China CH sample (%) Total UK&CH sample (%)
Male 82 34.3 59 20.8 141 26.5
Female 157 65.7 225 79.2 382 73.5
Total 239 100 284 100 523 100
Age From 16 to 32 From 18 to 25

CH, Chinese.

statements that reflected cautious or adven- the parametric t test of independent samples
turous attitudes to travel, travelling individu- (Field 2005), but instead of comparing the
ally or with a group, package or independent. means of the two groups, the Mann–Whitney
These questions were based on Plog’s (1974, test compares medians (Pallant, 2001). More
2001) personality traits and Hofstede’s (1980) specifically, ‘it compares the number of times a
cultural dimensions of uncertainty avoidance score from one of the samples is ranked higher
and individualism. than a score from the other sample’ (Bryman
Likert scales (5 = very much, 3 = neutral, and Cramer, 2001, p. 133). The significant
1 = not at all) were used to measure the rela- value for rejecting the null hypothesis is 0.05
tive importance of each attribute, enabling (Balnaves and Caputi, 2001; Bryman and
more detailed analysis and comparison. The Cramer, 2001; Pallant, 2001).
questionnaire was first written in English and
then translated into Chinese. A back transla-
tion method (Werner and Campbell, 1973) was
FINDINGS
used in order to avoid any misunderstanding.
A pilot questionnaire was used among 20 stu-
Motivations
dents to see if there were any misunderstand-
ings, after which modifications were made to As Figure 1 and Table 3 show, there were sig-
make the questions more clearly understood. nificant differences in the answers to the moti-
The questions asked were about the students’ vation questions. Although both nationalities
travel in general, not mentioning foreign or rated all the factors as important (Mean > 3),
domestic trips, as few Chinese students have UK students placed higher importance than
been on foreign holidays, although they are the Chinese on having fun, doing things with
commonplace to British students. The purpose friends and family, escaping from boredom
of the survey was to discover their motiva- and enjoying a new challenge. Conversely,
tions and attitudes towards travel, not towards the Chinese placed higher importance than
particular types of destination. The question- the British on seeing famous sights and learn-
naires were only conducted with undergradu- ing about other cultures and history. The only
ate students in both countries, and only those motivations where there were no significant
whose nationalities were British and Chinese differences between the two groups, using the
were included. Mann–Whitney test, were those motivations of
When analyzing the data, the mean value discovering someplace new and relaxing after
and the frequencies of each variable were their studies.
tested and reported first, as used by many
other researchers (e.g. Shoham et al., 2004).
Activities
The Mann–Whitney test was then used to test
for differences between the two independent The answers to the questions on what they
groups and an interval variable, as the data preferred to see and do show a very similar
obtained in this research is ordinal and there- pattern of differences between the two nation-
fore non-parametric. This is the equivalent to alities. Both showed a strong preference for
Copyright © 2008 John Wiley & Sons, Ltd. Int. J. Tourism Res. 11, 255–268 (2009)
DOI: 10.1002/jtr
260 F. Xu, M. Morgan and P. Song

Discover somewhere new


5
4.5
Enjoy a new challenge 4 See famous sights
3.5
3
2.5
2
1.5
Make new friends/visit old friends 1 Learn other culture
0.5
UK Mean
0
Chinese Mean

Do things with friends/family Relax

Escape from boredom Have fun

Figure 1. Importance of motivations for travel: comparison of means for UK and Chinese students (5 = very
important).

Table 3. Mann–Whitney test results for importance of motivation questions


1 UK versus 2 UK M 3 CH M 4 UK versus 5 UK versus
CH total versus F versus F CH males CH females
Characteristics Sig. Sig. Sig. Sig. Sig.
Discover somewhere new 0.664 0.134 0.650 0.464 0.898
See famous sights 0.000* 0.197 0.343 0.000* 0.000*
Learn other culture 0.000* 0.443 0.508 0.003* 0.000*
Relax 0.132 0.000* 0.124 0.882 0.016
Have fun 0.000* 0.849 0.649 0.000* 0.000*
Escape from boredom 0.000* 0.767 0.719 0.000* 0.000*
Do things with friends/family 0.000* 0.000* 0.621 0.000* 0.000*
Make new friends/old friends 0.000* 0.635 0.937 0.053 0.000*
Enjoy a new challenge 0.000* 0.320 0.815 0.008* 0.017*

* Indicates a significant difference between the two groups at the level of 0.05 tested by Mann–Whitney U test.
1, comparison of total samples UK and CH; 2, comparison of UK males and females; 3, comparison of CH males and
females; 4, comparison of UK and CH males; 5, comparison of UK and CH females; Sig, significance; CH, Chinese;
M, male; F, female.

beaches, but there were significant differ- significant differences between males and
ences in all the other activities. The British females within each nationality, and then com-
rated outdoor activities, cities, shopping and paring the genders across the nationalities —
entertainment higher than the Chinese, who e.g. Chinese females with British females, etc.
conversely showed a significantly higher pref- As Table 3 shows, there were no significant dif-
erence for cultural and historical attractions, ferences between Chinese males and Chinese
and nature and scenery than the British (see females, although British females only showed
Figure 2 and Table 4). higher preference for relaxing and socialising
The answers were then analysed by gender, than British males. In contrast, Chinese and
first testing with the Mann–Whitney test for British males differed on everything except
Copyright © 2008 John Wiley & Sons, Ltd. Int. J. Tourism Res. 11, 255–268 (2009)
DOI: 10.1002/jtr
UK and China Students’ Travel Behaviour 261

nature and scenery


5
4.5
4
3.5
entertainment Cultural &historical
3
2.5
2
1.5
1
0.5
UK Mean
0
Chinese Mean

shopping beaches

outdoor/sports cities

Figure 2. Preferred holiday activities: comparison means for UK and Chinese students (5 = enjoy very
much).

Table 4. Mann–Whitney test results for preferred activities questions


1 UK versus 2 UK M 3 CH M 4 UK versus 5 UK versus
CH total versus F versus F CH males CH females
Characteristics Sig. Sig. Sig. Sig. Sig.
Nature and scenery 0.000* 0.159 0.644 0.000* 0.000*
Cultural and history 0.000* 0.399 0.947 0.000* 0.000*
Beaches 0.122 0.036* 0.001* 0.035* 0.176
Cities 0.000* 0.108 0.005* 0.000* 0.000*
Outdoor/sports 0.000* 0.001* 0.807 0.000* 0.001*
Shopping 0.000* 0.000* 0.000* 0.000* 0.000*
Entertainment 0.000* 0.022* 0.159 0.004* 0.000*

* Indicates a significant difference between the two groups at the level of 0.05 tested by Mann–Whitney U test.
1, comparison of total samples UK and CH; 2, comparison of UK males and females; 3, comparison of CH males and
females; 4, comparison of UK and CH males; 5, comparison of UK and CH females; Sig, significance; CH, Chinese;
M, male; F, female.

discovering new places and relaxing; Chinese Chinese men for beaches, cities and shopping,
and British females differed on everything while the men showed a higher preference
except discovering new places and relaxing. for outdoor adventure/sports, while British
Table 4 shows similar results for preferred females showed higher preferences for shop-
activities. Again, there were only a few dif- ping than British men, who in turn showed
ferences within the national groups: Chinese higher preference for outdoor adventure/
females showed higher preferences than sport. In contrast, Chinese and British males
Copyright © 2008 John Wiley & Sons, Ltd. Int. J. Tourism Res. 11, 255–268 (2009)
DOI: 10.1002/jtr
262 F. Xu, M. Morgan and P. Song

differed on everything except beaches and school trips or family holidays, whereas it may
Chinese and British females also differed on still be a new experience for the Chinese.
everything except beaches.
Thus, the results were similar regardless
of whether the comparison between nation-
Attitudes
alities was made for the whole sample, or just
between males or between females from the Another set of questions aimed to find dif-
two countries. Although some obvious dif- ferences in attitudes towards travel between
ferences in preferences can be found between the nationalities (see Figure 3 and Table 5).
males and females within the same country, Among the significant differences here were
they nevertheless have more in common with that the Chinese students were more likely to
each other than they have with people of the choose to visit well-known destinations and to
same gender from the other country. spend a holiday in their own country, whereas
These results show that although the two the British were more likely to try new things.
groups of students share some similar moti- However, an explanation of these answers in
vations and activities, they are very different terms of seeing the British as allocentric and
in some fundamental ways. What the results the Chinese as psychocentric (Plog) is refuted
cannot show is the extent to which these dif- in other answers where the British are more
ferences are caused by the current state of the likely to return to the same destination, and
two tourism markets and the extent to which to pay extra for comfort and cleanliness, while
they reflect longer lasting cultural factors. the Chinese are more likely to enjoy speak-
British students are characteristically moti- ing foreign languages, and regard the journey
vated by individual pleasure, to have fun, as part of the fun and risk of hitch-hiking.
to socialise with friends, to enjoy shopping Both nationalities preferred to travel with
and enjoy entertainment. The Chinese place other people but tended not to agree with the
a higher importance on learning about cul- question ‘I prefer to take a package tour’.
tures, history and seeing the famous sights. Both said they preferred to eat local-style food
Hofstede’s dimensions (1980) could be used to while travelling. Overall, the answers to these
explain the reason the collectivist, high power- questions support the view of both nationali-
distance Chinese want to see the famous ties as low-uncertainty-avoidance cultures.
culturally approved sights in deference to the Again, there were some gender variations.
accepted cultural norms. This in turn could Compared with their male countrymen,
be related to Confucian values of respect Chinese females were more likely to enjoy other
for education and the wisdom of the older languages and to travel with other people but
generation. less likely to hitch-hike or spend a holiday in
Another difference that might have a cul- their own country. Similarly, English females
tural explanation is the attitude towards also were more likely to enjoy languages and
nature. The Chinese are attracted by nature and less likely to hitch-hike than English males.
scenery, and they are motivated by a desire to Nevertheless, when Chinese and British males
escape to the peace and harmony of nature. were compared, there were significant differ-
For the British, the outdoors mean activities ences on everything except package tours and
and adventures, supporting the concept of returning to the same destinations. Females
Westerners’ attempt to control and express from the two countries differed in every answer
mastery over nature (Schein, 1992). except for preference for package tours and
However, there may be more immediate preferring to travel with other people. Again,
reasons for these differences in behaviour. the major differences between the nationalities
The British students come from the pleasant were found among both genders.
suburbs of Southern England and may take Aside from these differences in motivation
nature for granted, while on the other hand, and purpose, there were also significant differ-
the Chinese may value nature as a contrast to ences in the way in which the holidays were
the noise and pollution of city life. British stu- arranged and paid for, and in the types of
dents may have done plenty of sightseeing on accommodation and transport used.
Copyright © 2008 John Wiley & Sons, Ltd. Int. J. Tourism Res. 11, 255–268 (2009)
DOI: 10.1002/jtr
UK and China Students’ Travel Behaviour 263

prefer a package tour


4.5
4
journey is part of fun well-known destination
3.5
3
2.5
2

hitch-hike 1.5 travel with other people


1
0.5
UK Mean
0
CH Mean

holiday in own country visit same destination

enjoying foreign language try new things

extra for clean/comfortable room

Figure 3. Attitudes to travel: comparison of the mean scores for UK and Chinese (CH) students (5 = strongly
agree).

Table 5. Mann–Whitney test results for attitude to travel questions


1 UK versus 2 UK M 3 CH M 4 UK versus 5 UK versus
CH total versus F versus F CH males CH females
Characteristics Sig. Sig. Sig. Sig. Sig.
Package tour 0.177 0.552 0.848 0.211 0.433
Well-known destination 0.000* 0.095 0.161 0.000* 0.000*
Travel with other people 0.214 0.234 0.009* 0.045* 0.489
Visit same destination 0.007* 0.628 0.971 0.231 0.013*
Try new things 0.001* 0.164 0.130 0.019* 0.003*
Extra for clean/comfortable room 0.000* 0.014* 0.064 0.016* 0.000*
Enjoy foreign language 0.001* 0.005* 0.090 0.019* 0.035*
Holiday in own country 0.000* 0.254 0.001* 0.000* 0.000*
Hitch-hike 0.000* 0.000* 0.005* 0.032* 0.000*
Journey is part of fun 0.000* 0.974 0.019* 0.001* 0.000*

* Indicates a significant difference between the two groups at the level of 0.05 tested by Mann–Whitney U test.
1, comparison of total samples UK and CH; 2, comparison of UK males and females; 3, comparison of CH males and
females; 4, comparison of UK and CH males; 5, comparison of UK and CH females; Sig, significance; CH, Chinese;
M, male; F, female.

Sources of funding percentage is more than 100%). This sup-


ports Mintel’s (2006) findings on the impor-
Results showed that part-time jobs were tance of student loans in the growth of UK
the most common source of funding for UK student travel. In contrast, in China, the major
students’ travel (named by 77.3%), followed source of money for travel was from family
by family support (46.2%) and student loans (89.4%), followed by part-time jobs (36.6%) and
(32.9%; as this is a multiple choice, the total scholarships (16.9%).
Copyright © 2008 John Wiley & Sons, Ltd. Int. J. Tourism Res. 11, 255–268 (2009)
DOI: 10.1002/jtr
264 F. Xu, M. Morgan and P. Song

How the travel is funded may well be an in China. In contrast in the UK, organisations
important influence on travel behaviour. As such as the Student Travel Association offer a
British students’ main source of money is what wide range of products from full package tours
they have earned themselves, they are therefore to flight-only offers and have travel agencies
able to please themselves by how they spend on university campuses to simplify travel
it. In contrast, the Chinese students’ funding purchasing further (Sakakida et al., 2004).
is mainly from their families and therefore This shows that in the UK, student travel is
they may need to demonstrate to them that an established market which is well served by
they have gained educational benefits from specialist travel agencies and tour operators,
the trip. However, it could be also argued that while in China, it is just an emerging market,
this is a reflection of deeper culture differences. which has not yet been fully exploited by the
In a collective culture such as China, family travel industry.
members are closely linked together, sharing It should be noted that this question was
responsibility for each other (Hofstede, 1980), ‘how important as a source of information
while in the UK and other individualist cul- are travel agents/tour operators?’ — thus,
tures, young people seek independence from grouping the two types of travel intermediary
parents at an earlier age. together. As another question showed a low
level of preference for package tours among
both British and Chinese students, it is likely
Sources of information
that British students use travel intermediaries
For both countries, the most important sources as a source of information for flights rather
of information were from friends and inter- than to book fully inclusive tours.
net (mean = 4.18 and 4.24 for UK and China
respectively), while the least used were adver-
Planning in advance
tisements (mean = 2.80 and 2.67 respectively).
This confirms Baloglu and McCleary’s (1999) Significant differences were also found in
findings that tourists always start information how far in advance the students planned their
searching from informal sources such as from trips.
family and friends, and Richards and Wilson’s As Table 6 shows, the British tend to plan
(2003) report on student travel which showed several months in advance, while the Chinese
the main information sources used in planning made their decision only weeks ahead of
the trip were the Internet (71%) and friends and the trip. There were no significant gender
family (70%). It also confirms Mintel’s (2006) differences here.
finding that the Internet is students’ most used This difference could be partly a consequence
information source. of their travel modes. UK students travel by
Significant differences were that guide plane, which may explain their need to book
books, magazines and newspapers were more anything from one to six months in advance,
likely to be used as a source of information in particularly to get the best fares from low-cost
China than in the UK, while travel agents/tour carriers. Chinese students travel by train or
operators were less likely to be used in China coach and decide only weeks in advance, as
than in the UK. This could be explained by there is no promotional incentive for early
the fact that there are few travel agents/tour booking in China. However, it might also
operators which offer student travel products be a reflection of culture, as in western

Table 6. How far in advance do they book? (% of students in each time-band)


Within one Two to four One to three Three to More than
week weeks months six months six months
UK students 0.5 7.6 50 32.9 9
Chinese 14.1 52.5 27.8 2.8 2.8

Copyright © 2008 John Wiley & Sons, Ltd. Int. J. Tourism Res. 11, 255–268 (2009)
DOI: 10.1002/jtr
UK and China Students’ Travel Behaviour 265

monochronic and future-orientated cultures differences are probably best explained by


(Hall, 1983; Usunier, 2000), people plan busi- availability, price and disposable income.
ness and holidays in advance, while in poly- Table 7 also suggests that there are statisti-
chronic and present-orientated cultures such cally significant differences in the preference
as China, people change their plans all the time for each mode of transport. In terms of ranking
and wait till the last minute to make decisions. of mean value (Table 7), in the UK group,
There is a famous saying in China ‘Changes plane is the most used mode, followed by car
always go beyond plans’. and train. In the Chinese group, train is the
most used mode, followed by coach/bus and
car. The explanation might be partly because
Accommodation and transport
Britain is an island, and also because travel by
Table 7 shows significant differences in the two low-cost airlines is sometimes cheaper than by
nationalities’ preferred modes of transport and train and car, whereas in China, travel by train
accommodation. The only common result is is much cheaper than by plane and car. There
that neither group rate campsites very highly. were no significant differences between male
Serviced accommodation is preferred by both, and female groups in these answers.
followed by staying with friends. The most
interesting differences are that the Chinese CONCLUSIONS
are more likely to choose youth hostels than
the British, who conversely, are more likely to To summarise, the survey did find some
stay in self-catering accommodations. These similarities between the travel attitudes and

Table 7. Mean and standard deviation and Mann–Whitney test for preferred accommodation, transporta-
tion and food questions
Mann–Whitney test
UK Chinese UK Chinese
mean mean mean mean
Items (ranking) SD (ranking) SD rank rank U test Z score Sig.
Accommodation
Hotel/B&B 4.39 (1) 0.900 3.85 (1) 1.100 295.77 222.70 22776.000 −5.969 0.000*
Youth hostel 2.56 (4) 1.273 3.36 (3) 1.176 204.85 293.66 20686.500 −6.942 0.000*
Camp site 2.49 (5) 1.194 2.43 (5) 1.274 259.97 250.19 30583.000 −0.769 0.442
With friends 4.07 (2) 0.954 3.64 (2) 1.164 284.39 230.92 25112.000 −4.258 0.000*
Self-catering 3.79 (3) 1.096 2.69 (4) 1.352 319.03 203.60 17352.500 −9.012 0.000*
Transportation
Plane 4.25 (1) 1.019 2.79 (5) 1.304 340.38 187.36 12740.000 −12.001 0.000*
Train 3.05 (3) 1.143 4.19 (1) 0.942 177.00 315.62 14449.000 −10.955 0.000*
Car 3.92 (2) 1.070 3.36 (3) 1.282 290.05 226.46 23845.000 −5.008 0.000*
Boat/ship 2.53 (4) 1.108 2.84 (4) 1.189 232.32 270.06 26821.500 −2.972 0.003*
Bike 1.79 (6) 1.998 2.13 (6) 1.272 233.91 267.86 27162.500 −2.769 0.006*
Bus/coach 2.50 (5) 1.184 3.44 (2) 1.261 194.89 297.13 18565.000 −8.000 0.000*
Food
Fast food 2.25 (4) 1.064 3.39 (2) 1.179 177.30 305.03 149000.500 −10.067 0.000*
Local style 4.51 (1) 0.642 4.40 (1) 0.794 260.81 250.40 30643.500 −0.900 0.368
Brand restaurant 3.22 (2) 1.001 2.73 (4) 1.207 285.31 224.03 23153.500 −4.883 0.000*
Self-prepared 3.16 (3) 1.132 3.04 (3) 1.232 261.26 246.57 29556.000 −1.158 0.247

* Indicates a significant difference between the two groups at the level of 0.05 tested by Mann–Whitney U test.
SD, standard deviation; Sig, significance.

Copyright © 2008 John Wiley & Sons, Ltd. Int. J. Tourism Res. 11, 255–268 (2009)
DOI: 10.1002/jtr
266 F. Xu, M. Morgan and P. Song

behaviour of students in Britain and China. conditions. In other words, the null hypothesis
Both groups enjoy beach holidays, and place (H0) is rejected and the alterative hypothesis
importance on having fun and relaxing after (H1) is accepted.
their studies. Both are motivated to discover The extent, to which these differences in
somewhere new and both prefer to eat the motivation and behaviour will change as
local food of the destination. Both prefer to the Chinese economy continues to grow and
travel with others but are not very likely to foreign travel becomes more common, will
take a package tour. In both cases, the main have a powerful impact on the world travel
sources of information used in planning the markets of the future. Will the next generation of
trip are the Internet, and friends and family. Chinese students become more like their afflu-
The results are consistent with Richards and ent and experienced British counterparts? Or
Wilson’s (2003) international student study. will the cultural and family influences remain
In other ways, however, the two groups strong? The extent to which global market
showed very significant differences. The forces lead to cultural convergence is still a
Chinese students thought it more important matter of strong debate (Levitt, 1983; Usunier,
to see the famous sights and learn about other 2000). According to De Mooij (2000) ‘The more
cultures and history, while the British were discretionary income people have, the more
more concerned about having fun, socialising they start to express themselves according to
and enjoying the challenges of outdoor adven- their own culturally rooted values’.
ture. It is important to stress that these are For those involved in managing and mar-
only differences in the way the two nation- keting student travel products, the results of
alities rated the importance and preferences this research confirm the view of Richards and
given to these activities, and not to use them to Wilson (2003) that the global student market
construct polarised stereotypes. The Chinese should not be viewed as a homogenous group.
do also have fun and the British do also like Each nationality requires its own adapted
to learn about culture. marketing mix strategies and communica-
Nevertheless, the results do appear to invite tions channels. Guide books, magazines and
a cultural interpretation. As discussed earlier, newspapers should be given more emphasis in
the Chinese’s desire to see the famous sights China, although travel agencies have a greater
could be explained in terms of Hofstede’s role in marketing to the UK students. When
collectivism and high power-distance dimen- promoting tourism products to British stu-
sions in their culture, or as a sign of Confucian dents, beach resorts, outdoor sports, shopping
respect for the wisdom of the older generation. and entertainment should be the emphasis,
This respect may also be because of the fact while to the Chinese students, the focus should
that their families are paying for their travels, be given to natural surroundings and cultural
but that too is a manifestation of culture. education benefits. The results also suggest
An alternative explanation is that this desire different timescales for marketing campaigns
to tick off the ‘must-see’ places is more because in the two countries. In the UK, the best time
the Chinese students have less experience of for marketing is one to three months before
travel than the British, or as Pearce would put the peak travel season; while in China, the best
it, are at an earlier stage of their travel career. time for marketing is two to four weeks before
This is supported by the differences in travel the busy travel period begins.
behaviour. The Chinese are still mainly domes- However, as this research only studied two
tic travellers using trains and buses and staying countries, UK and China, further research
in cheap hostel accommodations, whereas the could compare other nationalities of students,
British regularly fly and prefer to stay in hotels which would not only identify the culturally
or self-catering accommodations. specific elements but also help to build an
Returning to the initial hypothesis, the understanding of those common to all nation-
results confirm that the two groups of students alities. As travel behaviour is influenced by a
have different motivations and patterns of wide range of factors, such as motivation, life-
behaviour, and these motivations and patterns style and psychological characteristics, further
vary because of cultural factors and market research could investigate the strength of these
Copyright © 2008 John Wiley & Sons, Ltd. Int. J. Tourism Res. 11, 255–268 (2009)
DOI: 10.1002/jtr
UK and China Students’ Travel Behaviour 267

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