SuperSkills Accreditation Workshop Facilitator’s Guide
Zoom cards activity
Total activity duration: 30–45 minutes
Brief and setup: 5 minutes
For the activity: 15–30 minutes
Review and debrief: 10 minutes
Running the activity
• Explain the activity:
– Each person will be given a number of images.
– Without looking at each other’s images, the group
must put the images in the correct sequence
face down.
– Explain that there is a link between all the images and
that there are no duplicates.
– Don’t let them know it’s called Zoom – it gives it away!
• Hand out images to each participant (make sure they’ve
been shuffled beforehand). Encourage them to study the
details of the image so this will help them put them
in order.
• All the cards have to be handed out – because each one is
a vital part of the overall story (there are 31 in total).
• Once they are ready, they can begin the activity.
• When the group believes that they have put the images
into the correct sequence, the images should be laid
on the table/floor in order, face down.
• Turn the images over one by one so that they can see
if they got it right.
• If there are any mistakes, let participants correct the order
and then go through the sequence again so that they
understand the full story.
Rules
• Participants are not allowed to show anyone else their
image at any point
• Participants are able to describe their image or
demonstrate through actions – but they cannot show them
at any point.
• As the sequence of images is agreed by the group, the
cards should be laid down on the table/floor in sequence.
Once a card is down it cannot be picked up again
Your role
• Observe the activity looking out for how individuals
communicate with one another; does anyone take the
lead, do they talk over one another, do they implement
a process, what body language are you noticing, etc.
• If they are struggling, you can give them clues, withhold
saying that the activity is called Zoom for as long as
you can.
Learning outcomes
• How good conversation is critical to solving the problem.
• Communication – the five Super-Skills in action.
• Team work/collaboration.
Variations
• For smaller groups, you can give each participant more
than one image.
• You can make the activity more competitive and measure
team performance by the number of images that are in the
wrong sequence.
• You can enforce a time limit to increase the difficulty.
• Remember that all cards have to be handed out for the
exercise to work!
Debrief
The task is to draw out the five Super-Skills from the debrief.
• Presence – was everyone fully present and engaged
during the exercise?
• Hyper-awareness – how were people feeling?
How did that impact the exercise?
• De-coding – how skilled was the group at listening
to all opinions?
• Voicing – did everyone contribute?
Were all voices heard?
• Flow Control – was a there a structure or a process
to the conversation?
 1 2
1 2

The CorrectThe Correct

'Zoom' 'Zoom' Sequence
Sequence

SuperSkills Accreditation Workshop Facilitator’s Guide

Zoom cards activity

7 7 8 8
3 4
1 1 2 2 3 4

The CorrectThe
'Zoom'
Correct
Sequence
'Zoom' Sequence
Correct card sequence

13 14
13 14
7 7 8 8 9 9 10 10

1 1 2 2 3 3 4 4 5 6
5 6

1 2 3 4 5 6

19 20
19 20
15 16
13 13 14 14 15 16
7 7 8 8 9 9 10 10 11 11 12 12

3 3 4 4 5 5 6 6

7 8 9 10 11 12

2
1 1

25 25 26 26
21 22
19 19 20 20 21 22
13 13 14 14 15 15 16 16 17 18
17 18
9 9 10 10 11 12
11 12
5 5 6 6

13 14 15 16 17 18

3
2 2
1 1

27 27 28 28
25 25 26 26
19 19 20 20 21 21 22 22 23 24
23 24
15 15 16 16 17 17 18 18
11 11 12 12

19 20 21 22 23 24

3 3 4
2 2

25 25 26 26 27 27 28 28 29 29 30 30
21 21 22 22 23 23 24 24
17 17 18 18

25 26 27 28 29 30

5
3 3 4 4

31
27 27 28 28 29 29 30 30
23 23 24 24

31

5 5
4 4

29 29 30 30
SuperSkills Accreditation Workshop Facilitator’s Guide

Zoom cards activity

Suggested questions to ask

1 How was that?

2 What communication methods did the team use?
3 What did your team do well when you discussed the

sequence of images?

4 What didn’t work? Suggest this was all about the team
having a great conversation … subtly use this as a way to
start teasing out the Superskills.
5 Presence
Was everyone fully engaged?
If not, why not?
How did that impact on other members of the group?

6 Hyper-awareness
Was there anything that frustrated you?
How did that show?
Could you sense frustration in others?
How?

7 De-coding
Did others in the team listen to your opinion?
Did the group seek everyone’s input?
Were people building on suggestions?

8 Voicing
Did everyone have their input?
How did you handle differences of opinion?
Did one or a few people dominate the conversation?
How did he others feel about that?

9 Flow Control
Did anyone emerge as a leader?
How did having a leader help?
Did you agree on an approach to solve the puzzle?
How did you keep focused as a group on the task and not
get diverted?

Finally explain the origins of the exercise – a kid’s book

called Zoom by Banyai Istvan.
Observations